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Holiday Inn Express Surprise
Holiday Inn Express Surprise
Holiday Inn Express Surprise
Holiday Inn Express Surprise
Holiday Inn Express Surprise
Holiday Inn Express Surprise
Holiday Inn Express Surprise

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9.3

Exceptional

486 reviews

486 reviews

See map

8.7

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Heard Museum 33.5 km
Chase Field 35.6 km
Musical Instrument Museum 37.1 km
Camelback Mountain 39.4 km
South Mountain Park 41.9 km
Desert Botanical Garden 44.4 km
Old Town Scottsdale 44.6 km
Phoenix Zoo 44.8 km
Butterfly Wonderland 47.3 km
Taliesin West 49.3 km
Nearby landmarks
Small Ramada 10 520 m
Ramada 4 600 m
Surprise Stadium 620 m
Surprise Aquatic Center 710 m
City Hall Garage 870 m
Muni Court Yard 1.0 km
Drainage Basin 1.0 km
Police 1.1 km
Fire 1.2 km
Banner Health 1.6 km

Holiday Inn Express Surprise

16540 North Bullard Avenue, Surprise, Phoenix (AZ), United States, 85374 - See map

In addition to the standard of IHG Clean Promise, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Surprise part of Phoenix (AZ), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Desert Botanical Garden. Fitness center, indoor pool and outdoor pool are among the special facilities that will enhance your stay with on-site convenience.

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Highlights

Sparkling clean

Top Value

Check-in/out [express]

Excellent room comfort & quality

Free Wi-Fi in all rooms!

IHG Clean Promise

When you’re ready to travel again, we’ll be ready to welcome you

Facilities

Pets allowed

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Fitness center

Swimming pool [outdoor]

Bicycles

Check-in/out [express]

This property is in high demand!

3 travelers have booked today.

Value for money8.3
Location rating8.7
Nearest airportPhoenix Sky Harbor International Airport (PHX)
Distance to airport40.6 km

Rooms available at Holiday Inn Express Surprise

2 Bed Hearing Mobility Accessible Tub Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 queen beds
Enter dates to see prices
King Accessible Roll In Shower Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
2 Queen Suite Additional Living Area
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 queen beds
Enter dates to see prices
King Hearing Mobility Accessible Tub Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
2 Queen Beds Non-Smoking
...
  • Non-smoking
  • Shower and bathtub
  • 2 queen beds
Enter dates to see prices
King Bed Suite (Sofabed)
...
  • Room size: 19 m²/205 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
1 King Bed Non-Smoking
...
  • Non-smoking
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Two Queen Suite
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 2 queen beds
Enter dates to see prices
1 King 1 Queen Executive Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • 1 queen bed and 1 king bed
Enter dates to see prices
1 King Bed Studio Suite Non-Smoking
...
  • Non-smoking
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Holiday Inn Express Surprise have a hot tub?

Holiday Inn Express Surprise does not have a hot tub.

How much does it cost to stay at Holiday Inn Express Surprise?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Holiday Inn Express Surprise?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

How do I get to Holiday Inn Express Surprise?

For those who wish to drive their own cars, Holiday Inn Express Surprise has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Phoenix (AZ) with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Holiday Inn Express Surprise?

Wake up to a great buffet breakfast at Holiday Inn Express Surprise.

What is the smoking policy at Holiday Inn Express Surprise?

Holiday Inn Express Surprise does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Holiday Inn Express Surprise?

Holiday Inn Express Surprise is located in Surprise, famous for good restaurants such as Cafe Piazza, City Cafe at Surprise and New York Flavor.

What popular shopping places are close to Holiday Inn Express Surprise?

Holiday Inn Express Surprise is located in Surprise area which features shopping places such as Pitchfork Farmers Market.

What are popular attractions near Holiday Inn Express Surprise?

Guests at Holiday Inn Express Surprise can easily visit Small Ramada 10, Ramada 4 and Drainage Basin located in the Surprise area.

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Explore the neighborhood

What people love about Holiday Inn Express Surprise

  • 10

    Exceptional

    "I booked a room for a ladies get away trip and our experience was wonderful!"

    Lindsay

    |

    September 13, 2022

  • 10

    Exceptional
    Staff 

    "The complementary breakfast was perfect, the cleaning staff was great, the welcome at the front desk was friendly."

    Lindsay

    |

    September 13, 2022

  • 9.6

    Exceptional
    Staff 

    "A clean room and the staff is super friendly"

    Roland

    |

    April 11, 2021

Overall rating:

9.3

Exceptional
486 reviews
Cleanliness
9.0
Facilities
7.7
Location
8.7
Read all reviews >
More about Holiday Inn Express Surprise

More about Holiday Inn Express Surprise

Holiday Inn Express Surprise

With a wide range of services catered to both business and leisure travelers, Holiday Inn Express Surprise makes sure you get the best out of your stay.
Take advantage of a wealth of unrivaled services and amenities at Holiday Inn Express Surprise. Stay connected throughout your stay with free internet access provided. Your explorations of Phoenix (AZ) can be assisted with the car hire services available here. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including express check-in or check-out, luggage storage and safety deposit boxes. The hotel's tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the laundromat, dry cleaning service and laundry service offered at Holiday Inn Express Surprise. In-room conveniences such as room service and daily housekeeping will make staying in a great choice.
You can also get small travel items and sundries at the convenience stores without having to leave the Holiday Inn Express Surprise. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with air conditioning. The hotel's in-room entertainment is second to none, with daily newspaper, television, in-room video streaming and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator and a coffee or tea maker are available in some select rooms.
You can stay fresh and clean with a hair dryer and toiletries provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Holiday Inn Express Surprise, where breakfast is provided free of charge. Once there, be sure to check out casino for some in-house nighttime fun. If you like to eat in the privacy of your room, Holiday Inn Express Surprise can arrange to have groceries delivered to your doorstep.
Throughout the day, you can enjoy the activities offered at Holiday Inn Express Surprise. While you're there, be sure to take some time to explore the easily accessible beach. The many offerings at Holiday Inn Express Surprise ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
Stay wet and wild with fun family water activities like fishing. Stay active in holiday style with sporty activities including horse riding. Test your skills! Get competitive with your travel group or other guests, at the hotel's tennis court, golf course on site and hiking trails. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.
You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.

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Amenities and facilities
Very good
Facilities

7.7

Most talked about facilities

Breakfast

1 mention

Internet

1 mention

Languages spoken

  • English
  • Spanish

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Casino
  • Fishing
  • Fitness center
  • Golf course [on-site]
  • Hiking
  • Horseback riding
  • Hot tub
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Breakfast [free]
  • Grocery delivery
  • Kitchen
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

Land sports

  • Golf course (within 3 km)

Access

  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car

Available in all rooms

  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Closet
  • Coffee/tea maker
  • Fan
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • iPod docking station
  • Ironing facilities
  • Linens
  • Microwave
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Shower chair
  • Sleep comfort items
  • Smoke detector
  • Socket near the bed
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Whirlpool bathtub
Food and dining
Breakfast options
  • American
  • Buffet
Location
16540 North Bullard Avenue, Surprise, Phoenix (AZ), United States, 85374
Excellent
Location

8.7

Public transportation

  • Bumstead
    7.0 km
  • Wayne
    8.2 km

Airports

  • Phoenix Sky Harbor International Airport (PHX)
    40.6 km

Hospital or clinic

  • Banner Health
    1.6 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Heard Museum
    33.5 km
  • Chase Field
    35.6 km
  • Musical Instrument Museum
    37.1 km
  • Camelback Mountain
    39.4 km
  • South Mountain Park
    41.9 km
  • Desert Botanical Garden
    44.4 km
  • Old Town Scottsdale
    44.6 km
  • Phoenix Zoo
    44.8 km
  • Butterfly Wonderland
    47.3 km
  • Taliesin West
    49.3 km

Nearby landmarks

  • Small Ramada 10
    520 m
  • Ramada 4
    600 m
  • Surprise Stadium
    620 m
  • Surprise Aquatic Center
    710 m
  • City Hall Garage
    870 m
  • Muni Court Yard
    1.0 km
  • Drainage Basin
    1.0 km
  • Police
    1.1 km
  • Fire
    1.2 km
  • Banner Health
    1.6 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-21 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 22 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out from11:00
  • Check-out until12:00

The property

  • Number of rooms 115
Property announcements

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Reviews of Holiday Inn Express Surprise from real guests

Provided by verified guests of Agoda
7.7
/
10
Very good
Cleanliness9.0
Facilities7.7
Location8.7
Service7.3
Value for money8.3
High score for Phoenix (AZ)
Rating
9+ Exceptional (3)
8-9 Excellent (0)
7-8 Very Good (1)
6-7 Good (0)
<6 Below Expectation (1)
Time of the year
Mar - May (1)
Jun - Aug (1)
Sep - Nov (3)
Dec - Feb (0)
All guests (7)
All room types
All languages

Show reviews that mention 

Showing 5 verified guest comments
10.0
Exceptional
Lindsay from United States
Group
2 Queen Beds Non-Smoking
Stayed 3 nights in September 2022

Great experience (but poor wi-fi)”

I booked a room for a ladies get away trip and our experience was wonderful! The complementary breakfast was perfect, the cleaning staff was great, the welcome at the front desk was friendly. The only downside was the wi-fi was very poor, constant disconnection, which was a bit frustrating. Other than that, very wonderful.

Reviewed September 13, 2022

See room deals

9.6
Exceptional
Roland from United States
Solo traveler
King Accessible Roll In Shower Non-Smoking
Stayed 1 night in April 2021

Just what you need”

A clean room and the staff is super friendly

Reviewed April 11, 2021

See room deals

6.0
Rohan from United States
Business traveler
2 Queen Beds Non-Smoking
Stayed 3 nights in July 2019

They canceled my reservation”

My reservation was canceled since I showed up a couple hours late than the specified time (delayed flight). At 1 am, I had to look for other hotels. Luckily found a room at the Marriot!

Reviewed July 29, 2019

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8.0
Excellent
FRANCIS from United States
Couple
1 King Bed Non-Smoking
Stayed 1 night in September 2016

Convenient location next to park”

This place was off the main road and made the stay a quite and relaxing. A nearby park and library provided a place to exercise and read (better wifi at the library than hotel). Breakfast was ok but I'm a Starbucks guy and it was close by.

Reviewed September 29, 2016

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9.6
Exceptional
Jeongpyung
Couple
2 Queen Beds Non-Smoking
Stayed 1 night in September 2019

기대이상”

별기대없었는데 숙소시설이 가장 좋았고, 침대,침구 등 룸 컨디션이 굉장히 만족스러웠음. 조식과 수영장이 인상적이었음. 단 소음에 취약함.

Reviewed September 11, 2019

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