Holiday Inn Resort Phi Phi Island
Holiday Inn Resort Phi Phi Island
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"Hotel was nice and clean."

M K.

April 4, 2018

1 King Beachfront Bungalow Non-Smoking - Guestroom Holiday Inn Resort Phi Phi Island
1 King Beachfront Bungalow Non-Smoking - Guestroom
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Beach Holiday Inn Resort Phi Phi Island
Beach
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Beach Holiday Inn Resort Phi Phi Island
Beach
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Swimming pool Holiday Inn Resort Phi Phi Island
Swimming pool
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Excellent
Location
8.9
See all 58 photos Holiday Inn Resort Phi Phi Island
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Holiday Inn Resort Phi Phi Island

Excellent location
See what's nearby
Excellent
From 1539 reviewsSee what guests said
8.4
Recommended by 86% of guests
  • Airport transfer

  • 30 meters to the beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.6
Excellent
Room comfort & quality
5 travelers are looking at this property right nowBook now before it's too late!
1 King Coral Seaview Studio Non-Smoking
1 King Coral Seaview Studio Non-Smoking
...
  • Ocean view
  • 44.7 m²/481 ft²
  • 1 king bed
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1 King Coral Beach Studio Non-Smoking
1 King Coral Beach Studio Non-Smoking
...
  • Beach view
  • 44.7 m²/481 ft²
  • 1 king bed
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Coral Beach Studio
Coral Beach Studio
...
  • 44 m²/474 ft²
  • Shower
  • 1 double bed
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1 King Garden Bungalow Non-Smoking
1 King Garden Bungalow Non-Smoking
...
  • Garden view
  • 37 m²/398 ft²
  • 1 king bed
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1 King Beachfront Bungalow Non-Smoking
1 King Beachfront Bungalow Non-Smoking
...
  • Beach view
  • 37 m²/398 ft²
  • 1 king bed
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1 King Superior Bungalow Non-Smoking
1 King Superior Bungalow Non-Smoking
...
  • Garden view
  • 37 m²/398 ft²
  • 1 king bed
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1 King Deluxe Studio Non-Smoking
1 King Deluxe Studio Non-Smoking
...
  • Pool view
  • 37.4 m²/403 ft²
  • 1 king bed
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Ocean Sunset Pool Villa
Ocean Sunset Pool Villa
...
  • Ocean view
  • 57 m²/614 ft²
  • 1 double bed
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Hill Top Non-Smoking Studio
Hill Top Non-Smoking Studio
...
  • Mountain view
  • 42 m²/452 ft²
  • 1 double bed
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Suite View Non-Smoking
Suite View Non-Smoking
...
  • Beach view
  • 82 m²/883 ft²
  • 1 double bed
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More about Holiday Inn Resort Phi Phi Island

More about Holiday Inn Resort Phi Phi Island

"Total bliss, loved every minute here."

Reviewed October 31, 2016

Jennifer from United Kingdom

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Couple

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"The hotel staff service is fantastic."

kaiwei from Singapore

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Couple
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

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Real reviews from real guests

Agoda Reviews (1539)Booking.com Reviews (885)
8.4
Cleanliness8.6
Facilities8.3
Location8.9
Room comfort and quality8.6
Service8.6
Value for money7.9
Provided by verified guests of Agoda
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6.4
Good
Sabrina from Malaysia
Couple
1 King Garden Bungalow Non-Smoking
Stayed 3 nights in September 2018
Nice hotel in a secluded area of phi phi islands”
- The hotel is tucked away from the usual phi phi crowd. It's away from everything so you def can get to enjoy peace an quiet - Has a clean private beach with clear water - The 3 pools were all great. - Because hotel is so far from everything else. you will have to spend money in the hotel , but everything is very reasonably priced - next to the hotel there is a convenience store and a handful of locally run convenience store - great internet speed for a hotel that is in the middle of nowhere - Getting to the island was a bit of a mess. We first ordered for shared transport and a speed boat but because the weather was bad, they had to reroute us to take the ferry instead which came with its challenges. - Room was abit dated. especially the washroom - Low water pressure - If it rains, there really isnt much to do at the hotel other than stay in your room. - We came during low season so their famous sunrise restaurant was closed -nearby village was just 2 roads. nothing much to see
Reviewed September 19, 2018
Dear Sabrina, We thank you for sharing your experience. We are very grateful for the feedback provided. I have shared your comments with our team members who are currently working on the service issues you have highlighted. We thank for sharing your experience with us and hope that we will have the opportunity to welcome you again next time soonest. Best regards, Suriya Jittaratsenee Resident Manager
Responded September 20, 2018
Holiday Inn Resort Phi Phi Island
10.0
Exceptional
Boonaswaran from Singapore
Couple
Ocean Sunset Pool Villa
Stayed 1 night in September 2018
Exceptional”
excellent rip
Reviewed September 11, 2018
Dear Boonawaran, Thank you very much for taking the time to upload your review and comments like the one you have provided give our team continue motivated in delivering high standards of service. We hope you will be back to our resort soon! Best regards, Suriya Jittaratsenee Resident Manager
Responded September 20, 2018
Holiday Inn Resort Phi Phi Island
10.0
Exceptional
mark from United States
Couple
1 King Coral Seaview Studio Non-Smoking
Stayed 1 night in August 2018
The perfect island get away”
I am going to start of by saying that the Hotel has done a great job, our whole stay was perfect, from the staff at checkin to getting out of the island. The hotel has their own private beach which is one of the reasons I booked it right away! The beach front are well maintained and has some nice scenic shots to it. We had breakfast and they had a lot to offer plus the staff are well trained. Will definitely come back! Kudos to everyone!
Reviewed August 11, 2018
Dear Mark, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely Suriya Jittaratsenee Resident Manager
Responded September 20, 2018
Holiday Inn Resort Phi Phi Island
10.0
Exceptional
Harris from United States
Couple
1 King Garden Bungalow Non-Smoking
Stayed 2 nights in April 2018
Luxury setting”
Complete luxury resort. Wonderful setting, nice accommodations. Having a private cabin added to the enjoyment.
Reviewed April 13, 2018
Dear Harris, Thank you very much for a very nice review about our resort. We are glad to hear that you had a great time with us and love the location we are located. We are looking forward to welcome you back again soon. Sincerely, Suriya Jittaratsenee, Resident Manager
Responded April 17, 2018
Holiday Inn Resort Phi Phi Island
7.2
Very good
M from Canada
Family with young children
1 King Garden Bungalow Non-Smoking
Stayed 4 nights in March 2018
Very good”
Hotel was nice and clean. 2 of 4 restaurants were open. Staff was friendly but service was lacking. Hard to get them to wait on you and had to ask several times for things. No children were allowed in the infinity pool but we were only told after I told them we were going in and got in. Then they asked us to leave. Unnecessarily embarrassing. Property is lovely but rooms need updating for the price paid.
Reviewed April 04, 2018
Dear M, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely, Suriya Jittaratsenee, Resident Manager
Responded April 07, 2018
Holiday Inn Resort Phi Phi Island
5.2
Martin from Czech Republic
Couple
Hill Top Non-Smoking Studio
Stayed 5 nights in March 2018
Top location, but very old hotel”
We stayed in the resort for 5 days. We received new rooms near construction, so after really unpleasant chat with reception they moved us to the old buildings. But the equipment compared to the new rooms on the hill was almost the same - lowcost and really tired. One and only benefit of this hotel is the location - on fantastic beach with clear water. Othervise the resort is really old and really terrible.
Reviewed March 19, 2018
Dear Martin, Thank you for taking the time to tell us about your experience at Holiday Inn PHI PHI ISLAND. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Suriya Jittaratsenee, Resident Manager
Responded March 22, 2018
Holiday Inn Resort Phi Phi Island
8.4
Excellent
sarah from United Kingdom
Couple
1 King Garden Bungalow Non-Smoking
Stayed 4 nights in March 2018
Room was not as discussed ”
Bungalow was not the one we booked- despite me having proof in an email thread they still refused to believe me. Room we were offered was very old and shabby. One might call it a shed. When I asked to changed to the one we booked we were told they had no idea who I had been emailing but it wasn’t holiday inn. Interestingly the same phantom emailer successfully managed to send a speed boat transfer for us from phucket airport. Not one person seemed interested in the slightest with sorting it out - we were on our anniversary. It took 6 hours for them to agree to change us. At a cost to us of £70 extra per night. The room they moved us too was wonderful- and beach front ( not what we booked as it was a very expensive room) but we paid the extra and got on with our holiday. Location best in the world Holiday in front of house team...needs work
Reviewed March 16, 2018
Dear sarah, Thank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Suriya Jittaratsenee, Resident Manager
Responded March 22, 2018
Holiday Inn Resort Phi Phi Island
10.0
Exceptional
clare
Couple
Hill Top Non-Smoking Studio
Stayed 4 nights in March 2018
Exceptional”
this hotel is amazing, it's at the quieter part of the island and seems to have the prettiest beaches compared to the other hotels we saw on the way to ours. we spent every evening at the the sunset pool watching amazing sunsets. our room was good but there was a bit of a building site going on to the back of our room which you couldnt see from the balcony (as that was at the front of our room) and building work started at about 8am which is fine. Our room was near the sunset pool and restaurant which was handy for breakfast and very quiet. there were bungalows which we nearer to the other pools and restaurants and the beach so just depends where you prefer to be. the grounds of the hotel are beautiful. you must go to chilli and pepper which is right at the end of the beach; it's a treehouse restaurant run by a lovely family and the food is probably the best in phi phi don!
Reviewed March 13, 2018
Dear clare, Thank you for your feedback and rate us 10! We glad to know you enjoyed your stay with us in overall. We understand and apologize for the inconvenience caused by the touch up and construction. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area. Sincerely, Suriya Jittaratsenee, Resident Manager
Responded March 22, 2018
Holiday Inn Resort Phi Phi Island
9.2
Exceptional
Simon from Australia
Couple
1 King Coral Seaview Studio Non-Smoking
Stayed 1 night in October 2017
Excellent tropical beach escape from the world!”
Although away from the buzz of central Phi Phi, it's still a great place to unwind and enjoy the beautiful tropical surrounds. Best area was across near the Adults Only pool, and we had excellent ocean views from our elevated room/balcony. The snorkeling was surprisingly good just 50m from the shoreline... so best to pack a snorkel! Breakfast was excellent with great variety. They had some tasty creative cocktails on the drinks menu and be sure to order a daily Fresh Coconut! The newish bar/restaurant at the top of the hill is certainly worth the walk and if timed at sundown you might a sunset like the one we were lucky enough to experience... amazing way to finish the day!! If you'd like some variety in dining there's other restaurants along the beach, and everywhere has a very relaxed, happy vibe... So in conclusion... We will happily be back to this little piece of paradise!!
Reviewed January 02, 2018
Dear Simon, Thank you very much for your review of our hotel and rated us 9.2 out of 10. I am pleased to hear you enjoyed your stay with us in overall. It's something our staff takes great pride in. We look forward to the opportunity to welcome you back again soon. Warm regards, Lucas Chanter | General Manager
Responded January 22, 2018
Holiday Inn Resort Phi Phi Island
9.6
Exceptional
Ewa from Germany
Couple
1 King Coral Seaview Studio Non-Smoking
Stayed 2 nights in November 2017
*** you must go there! ***”
+ very quiet location, very friendly staff, very good standards, top wifi everywhere (also on the beach), very tasty and various breakfast, amazing sunsetbar and view, luggage service included, moscito spray included, nice fitness room, 3 very nice swimming pools, tasty welcome drink and refreshments, spacious rooms, clean beds, water warm and beautiful, clean beaches, several hamach, quiet place (not crowed from local boats), nice authentic restaurant in a tree hosted from a family to experience Thailand ("Chili and Pepper")... Amazing place! - 30 minutes to access by boat to the resort (very complicated by foot as almost no roads and moscitos), pick up from the pear should be included to avoid stress and negotiations with the locals, price (expensive in comparison with the local standards)
Reviewed November 23, 2017
Dear Ewa, We thank you for sharing your experience. I appreciate that you have enjoyed your stay with us in overall. I am very grateful for the feedback provided as this gives us the opportunity of improving our services. And I have shared your comments with our team members to continue motivated in delivering high standards of service. I would like to thank you once again for taking the time to share your feedback and look forward to having the opportunity of welcoming you back to our resort. Best regards, Suriya Jittaratsenee
Responded September 20, 2018
Holiday Inn Resort Phi Phi Island
9.6
Exceptional
Redwan from Bangladesh
Couple
1 King Superior Bungalow Non-Smoking
Stayed 1 night in October 2017
Best Resort on Phi Phi Islands !!!”
Loved It !!! I stayed in villa 212 which is very close to the beach. Although the villa isn't very big from inside but it's worth the money. Good things ?? 1. The Villa Furnishing 2. Welcome Cookies & Drink 3. The Location of the Beach best in Phi Phi 4. Secluded and clean beach with clear waters & Free from Day tourists ! 5. Good Breakfast 6. Best Sunset Bar 7. Amazing infinity pool with sunset bar. 8. Few Good restaurants next to the Resort. 9. Service of the staff is the best I observed among 6 hotels i stayed in this 2 weeks Bangkok trip. Cons: 1. Difficult to access as it is far from main Phi Phi beach area but it was great for me. Only private long tail or ferries that come 2 times a day are methods of coming & leaving Laemtong Beach Statement - Loved my stay at Holiday Inn Resort Phi Phi
Reviewed November 08, 2017
Dear Redwan, We thank you for sharing your experience. I appreciate that you have enjoyed your stay with us in overall. I am very grateful for the feedback provided as this gives us the opportunity of improving our services. And I have shared your comments with our team members to continue motivated in delivering high standards of service. I would like to thank you once again for taking the time to share your feedback and look forward to having the opportunity of welcoming you back to our resort. Best regards, Suriya Jittaratsenee
Responded September 20, 2018
Holiday Inn Resort Phi Phi Island
6.0
Valentina from Germany
Couple
1 King Garden Bungalow Non-Smoking
Stayed 3 nights in October 2017
Dure, nice island and nice place but the service at the hotel is not upper class as we thought.”
The hotel is too expensive for what it offers.
Reviewed October 28, 2017
Dear Valentina, We thank you for sharing your experience. We are very grateful for the feedback provided. I have shared your comments with our team members who are currently working on the service issues you have highlighted. We thank for sharing your experience with us and hope that we will have the opportunity to welcome you again next time soonest. Best regards, Suriya Jittaratsenee Resident Manager
Responded September 20, 2018
Holiday Inn Resort Phi Phi Island
8.4
Excellent
Tri from Indonesia
Couple
1 King Coral Seaview Studio Non-Smoking
Stayed 2 nights in April 2017
Good for couples and family”
Pro: location, with (almost) private beach. Beach with clear water and white sand, were just perfect. There were restaurants near the hotel, villages (+/- 5km) and phiphi view point (+/- 7km) can be reached on foot from the hotel. Staffs were helpfull and fluently in english speaking. Breakfast food need more variety. Con: Room was not clean enough, some dry leaves were found in the outdoor bathroom.
Reviewed June 16, 2017
9.2
Exceptional
Ahmed from United Arab Emirates
Couple
1 King Coral Seaview Studio Non-Smoking
Stayed 4 nights in May 2017
Lovely stay”
The staff are friendly , location is really good but unfortunately there aren't many activities that you can do .
Reviewed May 23, 2017
8.8
Excellent
Ali from Turkey
Family with young children
1 King Deluxe Studio Non-Smoking
Stayed 3 nights in May 2017
Quite and peaceful place, good beach, far away from city Life”
We visited there in Monsoon season, but the beach was quite, unlike the most beaches in the Phi phi island. We were lucky selecting east coast. Rooms feels a bit old, but the view and access to beach was great. It is on an isolated part of the island. I think hotel should have a free shuttle to Tonsai pier. We asked whether the food is halal and they said everything is halal. When we entered the restaurant they were serving pork. I thought they meant everything besides pork is halal, but they were using the same grill for pork and other meats in BBQ. Even if they are using halal meat, they should be careful informing the customers. Another thing I find strange is that they didn't allow my 3-year old daughter to 0.5m pool besides the infinity pool. I think they don't want adults using the pool to be disturbed, but it's nonsense. The family pool that children can use was far away from our room (it is between reception and the restaurant), which doesn't​ look clean.
Reviewed May 23, 2017
7.2
Very good
Sujjaya from Thailand
Family with teens
1 King Garden Bungalow Non-Smoking
Stayed 3 nights in May 2017
Staff was confused wt the hotel policy but great for snorkeling”
This place is good for people who love snorkeling as there are nice coral and lots of fish in the sea in front of the resort. However, the location is far from everything and if you dont mind eating hotel food (high price) every meal, then it is ok. The hotel has a policy that kids of 12 or younger eat free but the staff seemed to be confused with the policy even it is written quite clearly on the introduction card for guests. The staff came up with their own limitation or restriction of the policy and when pointed put to the information on the card, she acted rudely. This is why I can only give 3 stars for the service.
Reviewed May 11, 2017
8.0
Excellent
Lindsay from United States
Couple
1 King Garden Bungalow Non-Smoking
Stayed 2 nights in April 2017
Very good”
Great place would definitely recommend over Zeavola next door! They have a better beach although small, much better pool, more fun atmosphere. Awesome pool. Great view at the bar but horrible drinks. Get the mango ice cream! Room was nice, very hard bed though but that's been typical of our stay throughout Thailand. The outdoor shower was a cool thing to experience. Loved that they had free water bottles dispersed throughout the pathways for you to grab. Compared to the other 3 resorts in this spot I think this looked like the best one, from a cursory view.
Reviewed May 03, 2017
8.4
Excellent
Sigal from Israel
Couple
1 King Garden Bungalow Non-Smoking
Stayed 2 nights in February 2017
I recommend this hotel very warmly”
Very exclusive place, away from everything, very peaceful, perfect for couples. Nothing much to do except relaxing. Nicest people, kindest treatment. Good beach, great pool. Room was impecible. Everything very clean. we asked the crew if there is any supermarket or restaurant other then the one in the hotel and they said no but there were a lot of them right next to the hotel, we just didn't knew.
Reviewed March 01, 2017
6.8
Good
Irene from Philippines
Couple
1 King Superior Bungalow Non-Smoking
Stayed 2 nights in January 2017
Nice Hotel with Seaview”
Our hotel room is spacious but need to be careful of the mosquitoes. It is better if no mosquitoes so we can hang out on the balcony. The hotel food is ok and the price is reasonable. We also took the long tail boat phi phi island tour from the hotel and we were satisfied.
Reviewed January 23, 2017
3.6
isidro from United Kingdom
Couple
1 King Garden Bungalow Non-Smoking
Stayed 2 nights in January 2017
Not worth the money”
The shower requires new silicone and re grounting. The water was warm but not hot in the shower. The service was poor we expected more for the price paid. During the breakfast there was only one coffee machine so I ended up waiting for 15 min to get a cup of coffee in the morning. Definitely not worth the money paid.
Reviewed January 14, 2017
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