Holiday Inn & Suites Makati
Holiday Inn & Suites Makati
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"Best hotel, staff are friendly,facility is good as well."

Wilson

|

May 7, 2018

King Leisure Non-smoking - View Holiday Inn & Suites Makati
King Leisure Non-smoking - View
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Interior view Holiday Inn & Suites Makati
Interior view
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Interior view Holiday Inn & Suites Makati
Interior view
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Swimming pool Holiday Inn & Suites Makati
Swimming pool
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Exceptional
Location
9.3
See all 33 photos Holiday Inn & Suites Makati
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Holiday Inn & Suites Makati

Exceptional location
What's nearby?
Excellent
From 1324 reviewsSee what guests said
8.5
/
10
Excellent cleanliness
8.9
Recommended by 94% of guests
Value for money7.9
Location rating9.3
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport4.2 km
Room choices
8.7
Excellent
Room comfort & quality
This property is in high demand!Last booked 1 hour ago
1 King Bed Corner Suite Non-Smoking
1 King Bed Corner Suite Non-Smoking
...
  • Room size: 48 m²/517 ft²
  • Garden view
  • 1 king bed
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1 King Bed Executive Club Non-Smoking
1 King Bed Executive Club Non-Smoking
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
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Deluxe Room Non-Smoking
Deluxe Room Non-Smoking
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
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2 Double Beds Premier Non-Smoking
2 Double Beds Premier Non-Smoking
...
  • Room size: 32 m²/344 ft²
  • Garden view
  • 2 double beds
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King Leisure Non-smoking
King Leisure Non-smoking
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
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King Room - Non-Smoking
King Room - Non-Smoking
...
  • Room size: 32 m²/344 ft²
  • Shower
  • 1 super king bed
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Deluxe King Room - Smoking
Deluxe King Room - Smoking
...
  • Room size: 32 m²/344 ft²
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Room Deluxe
Room Deluxe
...
  • Shower
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TWIN NON SMOKING - ROOM ONLY
TWIN NON SMOKING - ROOM ONLY
...
  • Shower
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Double Executive King Bed
Double Executive King Bed
...
  • Shower
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What people love about the property

  • "Very cheerful staff ."

    Nilendu

    |

    March 6, 2018

  • "Fantastic location, clean and nice room."

    Alvin

    |

    March 3, 2018

  • "Very clean and staff are very helpful"

    Aurora

    |

    February 26, 2018

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More about Holiday Inn & Suites Makati

More about Holiday Inn & Suites Makati

"The location is great, close to shopping and the airport."

Geoffrey

|

March 28, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Filipino cuisine
Filipino cuisine
Vatel Restaurant Manila
3.3 km Filipino, French, Mediterranean
iBread
5.1 km Filipino
Hizon's Cakes & Pastries
5.7 km Filipino
American cuisine
American cuisine
Bacolod Chicken Express
2.5 km American, Asian, Filipino
Shakers
3.3 km American, Asian, Filipino
KFC Harrison Plaza
3.4 km American
Asian cuisine
Asian cuisine
Spices
450 m Asian, Indian, Thai
Pagstop Lounge
580 m Asian
Nihonbashi Tei
940 m Asian, Japanese, Sushi

What they offer

"Really good value for the money."

Allan

|

April 2, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

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Real reviews from real guests

Agoda Reviews (1324)Booking.com Reviews (1126)
8.5
/
10
Cleanliness8.9
Facilities8.4
Location9.3
Room comfort and quality8.7
Service8.7
Value for money7.9
Provided by verified guests of Agoda
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All guests (1324)
All room types
Showing 1012 verified guest comments
12345
10.0
Exceptional
Hoai from Vietnam
Business traveler
Deluxe Room Non-Smoking
Stayed 1 night in November 2018
Good location in downtown”
Clean, comfortable, convenient for shopping
Reviewed November 07, 2018
Dear Hoai, Thank you for choosing Holiday Inn & Suites Makati and for taking the time to write us a review on Agoda. We appreciate your feedback and we're happy to hear that you had a comfortable stay. Sincerely, Your team at Holiday Inn & Suites Makati
Responded November 08, 2018
Holiday Inn & Suites Makati
8.4
Excellent
CARMELA from Vietnam
Business traveler
Deluxe Room Non-Smoking
Stayed 2 nights in November 2018
Exceptional service, Spotlessly clean rooms, and PERFECT LOCATION.”
Everything was perfect except for COORDINATION and BILLING & PAYMENTS. Number of stay - 3 nights Number of rooms booked - 4 rooms Arrival - 3am on 3 Nov (but purchased all 4 rooms from 2 Nov to 5 Nov) Date of paying for all 4 rooms for 3 nights - 3 Nov at 10 or 11am But 2am on 4 Nov we received a call to follow up for payment (2AM!!!!) - but all bills were settled already. And 4 Nov at 6am, we received a letter reminding us to pay again for 4 rooms - but all bills were settled already. Prior to arrival - they offered late check out at 2pm, but on the day of check out, this was not relayed to the reception and we encountered some problems. I was so angry when I left.
Reviewed November 07, 2018
Dear Carmela, Thank you for staying at Holiday Inn & Suites Makati and for sharing your review. We sincerely apologize for the less than pleasant experience you had with the billing and at check-out. Rest assured that we have taken note of this and will work with our team to prevent this from happening again. Sincerely, Your team at Holiday Inn & Suites Makati
Responded November 08, 2018
Holiday Inn & Suites Makati
10.0
Exceptional
Felina from Indonesia
Solo traveler
King Leisure Non-smoking
Stayed 3 nights in October 2018
A very comfortable place to stay in an excellent surroundings.”
I would certainly stay at this hotel again when I come to Manila.
Reviewed November 06, 2018
Dear Felina, Thank you for staying at Holiday Inn & Suites Makati! We appreciate your review and we look forward to welcoming you back on your next trip to Manila. Sincerely, Your team at Holiday Inn & Suites Makati
Responded November 07, 2018
Holiday Inn & Suites Makati
10.0
Exceptional
Robert from United Kingdom
Solo traveler
King Room - Non-Smoking
Stayed 2 nights in October 2018
All super!”
I found all staff really helpful and exceptionally friendly. WiFi good through out my stay. Really handy access to gloretta mall and Green Belt area. Would not hesitate to stay again 👍
Reviewed October 18, 2018
Dear Robert, Thank you for choosing Holiday Inn & Suites Makati! We're very pleased to hear that you are happy with our service, wifi, and location. We look forward to welcoming you back. Sincerely, Your team at Holiday Inn & Suites Makati
Responded October 19, 2018
Holiday Inn & Suites Makati
8.8
Excellent
jocelyn from Philippines
Couple
Deluxe Room Non-Smoking
Stayed 1 night in September 2018
Excellent”
Staff very helpful , great location👍
Reviewed October 03, 2018
Dear Jocelyn, Thank you for choosing Holiday Inn & Suites Makati! We're very happy to hear your feedback on our location and service. Sincerely, Your team at Holiday Inn & Suites Makati
Responded October 04, 2018
Holiday Inn & Suites Makati
9.2
Exceptional
Su from Thailand
Business traveler
Deluxe Room Non-Smoking
Stayed 7 nights in September 2018
Very nice hotel and good location hotel”
A very nice hotel and good location hotel, dinner is reasonable in price and not over the roof. Hotel situates just next to shopping mall which has direct access to the hotel. Staff is very attentive and friendly smiles.
Reviewed October 01, 2018
Dear Su, Thank you for choosing Holiday Inn & Suites Makati and for your review. We're very pleased to hear that you had a good stay and enjoyed the hotel facilities and dinner service. Sincerely, Your team at Holiday Inn & Suites Makati
Responded October 02, 2018
Holiday Inn & Suites Makati
6.8
Good
Yuen from Singapore
Business traveler
Deluxe Room Non-Smoking
Stayed 2 nights in September 2018
Good location”
Room was not clean. Found a old tissue behind a table when i checked-in and even on the second day. This means the cleaning staff did not bother to clean the room.
Reviewed September 27, 2018
Dear Yuen, Thank you very much for sharing your feedback. We sincerely apologize for your experience with the way your room was cleaned. Rest assured that this has been brought up to the management and is being investigated. Sincerely. Your team at Holiday Inn & Suites Makati
Responded October 01, 2018
Holiday Inn & Suites Makati
8.0
Excellent
Mark from Canada
Couple
King Leisure Non-smoking
Stayed 1 night in January 2018
Good hotel, ideal for shopping”
Located right beside a major shopping center, very convenient for those who like to shop and explore the city, or for those doing a quick city staycation. Breakfast Buffet needs some improvement, but otherwise it was a good stay.
Reviewed September 17, 2018
Dear Mark, Thank you very much for your review. We appreciate you taking the time to share feedback on our location and breakfast buffet. Sincerely, Your team at Holiday Inn & Suites Makati
Responded September 18, 2018
Holiday Inn & Suites Makati
6.0
Loo from Malaysia
Business traveler
Deluxe Room Non-Smoking
Stayed 1 night in September 2018
Crazy bar pricing”
The one thing that stood out for me measuring "value-for-money" was that the price of 1 bottle of Corona beer at the lobby Citron bar was 550 pesos. This is incredibly expensive given that the night before I stayed at Nobu Manila Hotel and their lobby bar price of the same bottle of Corona was only 420 pesos. Nobu Hotel is many categories upmarket from Holiday Inn yet there is such a huge contradiction in pricing (both for the beer and room rates)
Reviewed September 11, 2018
Dear Loo, Thank you for your review. We apologize that our prices did not meet your expectations. Sincerely, Your team at Holiday Inn & Suites Makati
Responded September 13, 2018
Holiday Inn & Suites Makati
7.6
Very good
Eos from Philippines
Family with young children
Deluxe Room Non-Smoking
Stayed 1 night in September 2018
Very good”
very good location
Reviewed September 10, 2018
Dear Eos, Thank you for choosing Holiday Inn & Suites Makati! We appreciate your review and feedback on our location. Sincerely, Your team at Holiday Inn & Suites Makati
Responded September 13, 2018
Holiday Inn & Suites Makati
6.8
Good
Angelica from Philippines
Couple
King Room - Non-Smoking
Stayed 1 night in September 2018
Good”
Staff wont be helpful enough to reheat my food. If they had a toaster/microwave available we could've done it ourselves. They said its for the safety of the guests. So they would rather let us go have cold food and get food poisoned than just reheating it and having it available. Not 5 star quality of hotel we were looking for.
Reviewed September 03, 2018
Dear Angelica, Thank you for your review and feedback. Sincerely, Your team at Holiday Inn & Suites Makati
Responded September 04, 2018
Holiday Inn & Suites Makati
6.8
Good
merlie from United States
Family with young children
Deluxe Room Non-Smoking
Stayed 1 night in August 2018
Good”
Concierge woman was Rude . Security personnel are much professional and friendly...
Reviewed August 27, 2018
Dear Merlie, Thank you for your review. We apologize for the less than pleasant interaction you experienced at the hotel. Rest assured that we have taken this into consideration. Sincerely, Your team at Holiday Inn & Suites Makati
Responded September 13, 2018
Holiday Inn & Suites Makati
9.6
Exceptional
Brenda from Philippines
Family with teens
Deluxe Room Non-Smoking
Stayed 2 nights in August 2018
First Timer”
Pros: definitely location. a huge mall just below the hotel. Big rooms and great facilities. The bidet is definitely a plus. One of the things important to me is convenience at the same time I can feel my privacy with comfort. I was suprised with the easy access from 'Top of the Glo'. Cons: I didnt like how the check in counter is located on the lobby, and the concierge is at the ground. so you tend to go to different floor levels just for different needs. Overall, it was a great experience. Too bad we didnt get to try the pool and the gym. Definitely this wouldn't be our last with Holiday Inn. A little bit on the expensive side but once you get there, it really does pay off. You WILL understand why it is priced that way and it is worth it.
Reviewed August 23, 2018
Dear Brenda, Thank you very much for your review and feedback. We're glad that you enjoyed the facilities and had a great experience. We look forward to welcoming you back! Sincerely, Your team at Holiday Inn & Suites Makati
Responded August 28, 2018
Holiday Inn & Suites Makati
8.8
Excellent
Michael from United States
Family with young children
2 Double Beds Premier Non-Smoking
Stayed 1 night in June 2018
In the heart of Makati”
Perfect location and easy access of the mall and other neighboring places.
Reviewed August 10, 2018
Dear Michael, Thank you for your review! We appreciate your feedback on our location. Sincerely, Your team at Holiday Inn & Suites Makati
Responded August 10, 2018
Holiday Inn & Suites Makati
7.2
Very good
stephani from Indonesia
Business traveler
King Leisure Non-smoking
Stayed 1 night in May 2018
My Billion Times Here”
The location is unbeatable but for the money i paid i think room and breakfast should be better.
Reviewed August 06, 2018
Dear stephani, Thank you for your review and feedback. We appreciate it. Sincerely, Your team at Holiday Inn & Suites Makati
Responded August 08, 2018
Holiday Inn & Suites Makati
9.6
Exceptional
margaret from Philippines
Couple
Deluxe Room Non-Smoking
Stayed 1 night in July 2018
Superb Service”
My wife and I stayed at Holiday Inn & Suites Makati for a night before going home to Bacolod City the next day. Together with us are some friends but one of them she is not feeling well and was able to deeply sleep in her room. A friend of our kept calling her room but no one was answering the phone in the room. She notified the hotel and inform their hotel manager ( I forgot to get her name). The manager decided to accompany us to our friends room with together with their security staff. We discovered that she was alright and just had a deep sleep because she was tired and not feeling so well. Then the hotel manager ask our friend if she want the assistance of their hotel nurse, our friend gladly accepted the offer and was impressed with the service given to her. To the hotel manager, sorry I forgot your name but I deeply appreciate your service and professionalism. We were checked-in last July 28, 2018 rm724. I highly recommend Holiday Inn & Suites Makati.
Reviewed August 05, 2018
Dear Margaret, Thank you for the review and for sharing your experience at Holiday Inn & Suites Makati. We appreciate your recommendation! Sincerely, Your team at Holiday Inn & Suites Makati
Responded August 08, 2018
Holiday Inn & Suites Makati
10.0
Exceptional
Leyden from Australia
Couple
King Leisure Non-smoking
Stayed 1 night in July 2018
Excellent place, affordable, close to everything. Food was so nice. ”
Staff are super excellent. Ambience fantastic. Thank you staff. Transport excellent too.
Reviewed August 02, 2018
Dear Leyden, Thank you for staying at Holiday Inn & Suites Makati! We appreciate your review and are pleased to hear that you had an excellent stay. Sincerely, Your team at Holiday Inn & Suites Makati
Responded August 08, 2018
Holiday Inn & Suites Makati
7.6
Very good
Yuen from Singapore
Business traveler
Deluxe Room Non-Smoking
Stayed 2 nights in July 2018
Clean and modern”
Will come back to stay
Reviewed July 27, 2018
Dear Yuen, Thank you for your review and feedback. We look forward to welcoming you back. Sincerely, Your team at Holiday Inn & Suites Makati
Responded July 30, 2018
Holiday Inn & Suites Makati
7.6
Very good
Yuen from Singapore
Business traveler
Deluxe Room Non-Smoking
Stayed 1 night in July 2018
Good overall”
Would come back to stay in future
Reviewed July 27, 2018
Dear Yuen, Thank you for your review and feedback. We look forward to welcoming you back! Sincerely, Your team at Holiday Inn & Suites Makati
Responded July 30, 2018
Holiday Inn & Suites Makati
9.6
Exceptional
Kenneth from Philippines
Business traveler
Deluxe Room Non-Smoking
Stayed 2 nights in July 2018
excellent location”
buffet selections were small but tastes good. The staff are always helpful and polite. i hope they could continue to meet or exceed expectations because they will always be on top of my list.
Reviewed July 23, 2018
Dear Kenneth, Thank you very much for your review and for putting Holiday Inn & Suites Makati on the top of your list! We're glad you had an excellent stay. Sincerely, Your team at Holiday Inn & Suites Makati
Responded July 30, 2018
Holiday Inn & Suites Makati
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