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Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved)
Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved)
Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved)
Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved)
Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved)
Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved)
Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved)

Removed from saved list

7.6

Very good

526 reviews

526 reviews

See map

8.5

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Walkable places
Tong Tong

70 m

DHL Balloon

130 m

Shinno Tea

140 m

Tan Quee Lan Field

190 m

Teajoy

210 m

Popular landmarks
Singapore Flyer

1.2 km

Sands Skypark Observation Deck

1.5 km

Gardens By The Bay East

1.8 km

Cloud Forest

1.8 km

Orchard Road

2.1 km

Closest landmarks
Black Tongue

30 m

Shaw Tower 11th floor

80 m

Shaw Towers

100 m

Hotel Grand Ballroom

270 m

Parkview Square

290 m

Newly built in 2020

Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved)

95 Beach Road, Bugis, Singapore, Singapore, 189699 - See map

Make your best journey to Singapore with the promised standard of SG Clean, and enjoy free Wi-Fi in all rooms. Strategically situated in Bugis, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gardens By The Bay East. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

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Highlights

300 meters to public transportation

Check-in [24-hour]

Newly built

Inside city center

Complimentary WIFi in all rooms

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Car park

Complimentary WIFi in all rooms

Check-in/out [express]

Luggage storage

Room service

Concierge

Wi-Fi in public areas

This property is in high demand!

19 travelers have booked today.

Value for money7.5
Location rating8.5
Nearest airportSeletar Airport (XSP)
Distance to airport13.2 km

Rooms available at Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved)

Deluxe Double Room
...
  • Room size: 19 m²/205 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Deluxe Triple Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 sofa bed and 1 queen bed
Enter dates to see prices
Deluxe Family Room
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Deluxe Quad Room
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 sofa bed and 1 queen bed
Enter dates to see prices
Family Room
...
  • 2 double beds or 2 queen be...
Enter dates to see prices
Deluxe Triple Room (6pm-12am)
...
  • 1 double bed and 1 sofa bed
Enter dates to see prices
Deluxe Quad Room (12pm-5pm)
...
  • 1 double bed and 1 sofa bed
Enter dates to see prices
Deluxe Triple Room (12pm-5pm)
...
  • 1 double bed and 1 sofa bed
Enter dates to see prices
Deluxe Quad Room (8am-2pm)
...
  • 1 double bed and 1 sofa bed
Enter dates to see prices
Deluxe Triple Room (8am-2pm)
...
  • 1 double bed and 1 sofa bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved)?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved)?

For those who wish to drive their own cars, Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved) has a car park that's close to the hotel. Parking is available for an additional charge.

What is the smoking policy at Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved)?

Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved) does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved)?

The closest train, metro, or bus station is Bugis Junction, 280 m away from Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved).

What restaurants are nearby Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved)?

Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved)’s neighborhood is Bugis which includes popular restaurants such as Chong Qing, Sakana and Spagio Pizzeria.

What popular shopping places are close to Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved)?

Located in the Bugis area, Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved) is close to great shopping choices like Tong Tong, Shinno Tea and Teajoy.

What are popular attractions near Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved)?

Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved) is located in Bugis area, which is famous for attractions such as Arab Street, Sultan Mosque and Haji Lane.

What popular natural sightseeing spots are close to Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved)?

Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved) is located within Bugis, which makes it conveniently close to natural sights including Angsana, Yellow Rain Tree (Samanea saman ‘Yellow’) and Star Apple (Chrysophyllum cainito).

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Explore the neighborhood

What people love about Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved)

  • 8

    Very good
    Location

    "Various kinds of Restaurants nearby."

    Angel

    |

    July 5, 2022

  • 10

    Exceptional

    "I really like the hotel and will stay there again on my next visit to Singapore."

    Ligna

    |

    June 24, 2022

  • 9.2

    Exceptional
    Spaciousness

    "Love Spacious room for the price and the bathroom design is so nice"

    anastasia

    |

    June 23, 2022

Overall rating:

7.6

Very good
526 reviews
Cleanliness
7.6
Facilities
6.5
Location
8.5
Read all reviews >
What travelers say they love:
Location is superb, smack in the bustling area of Bugis
Muhsin from New Zealand
Group
More about Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved)

More about Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved)

Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved)

For travelers who want to take in the sights and sounds of Singapore, Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved) is the perfect choice. Its convenient location right in the city center allows you more time to see all that Singapore has to offer.
Enjoy all that Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved) has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including express check-in or check-out and luggage storage.
For health reasons, smoking is not permitted anywhere inside the hotel.
All guestrooms at Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved) provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, bottled water, instant coffee and instant tea are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


Dining and things to do

At any time of the day or night, you can serve yourself a snack at the hotel's vending machines.


Around the property

An array of attractions are a must-see while visiting Singapore. Don't forget to stop by the most iconic landmark in the area, the famous Singapore Flyer just 1.1 km away. Be sure to visit Sands Skypark Observation Deck located 1.4 km away, an item on every checklist of those who travel to Singapore.

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Amenities and facilities
Good
Facilities

6.5

Languages spoken

  • English

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Dining, drinking, and snacking

  • Room service
  • Vending machine

Cleanliness and safety

  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Elevator
  • Heating in public area
  • Invoice provided
  • Luggage storage
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [nearby]
  • Parking [paid]
Location
95 Beach Road, Bugis, Singapore, Singapore, 189699
Excellent
Location

8.5

Airports

  • Seletar Airport (XSP)
    13.2 km
  • Singapore Changi Airport (SIN)
    16.7 km

Public transportation

  • Bugis Junction
    290 m
  • Bugis MRT Station
    370 m

Hospital or clinic

  • Raffles Hospital
    420 m

Shopping

  • Orchard Road
    2.1 km

Convenience store

  • 7 Eleven
    40 m

Cash withdrawal

  • ATM
    100 m
What's nearby

Popular landmarks

  • Singapore Flyer
    1.2 km
  • Sands Skypark Observation Deck
    1.5 km
  • Gardens By The Bay East
    1.8 km
  • Cloud Forest
    1.8 km
  • Orchard Road
    2.1 km
  • Chinatown
    2.2 km
  • Singapore Botanic Gardens
    4.9 km
  • National Orchid Garden
    4.9 km
  • Night Safari
    13.8 km
  • Singapore Zoo
    13.8 km

Nearby landmarks

  • Black Tongue
    30 m
  • Tong Tong
    70 m
  • Shaw Tower 11th floor
    80 m
  • Shaw Towers
    100 m
  • DHL Balloon
    130 m
  • Shinno Tea
    140 m
  • Tan Quee Lan Field
    190 m
  • Teajoy
    210 m
  • Lot, Stock & Barrel
    260 m
  • Cool de Sac Play Centre
    270 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

Minimum age of guests is: 18 year(s).

Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Travel time to airport (minutes)22

The property

  • Number of floors6
  • Number of rooms 33
  • Year property opened2020
  • Most recent renovation2020
Property announcements

The property will require to collect a security deposit of SGD 100 per room per booking in cash only. This deposit will be refundable upon check out subject to the inspection done prior to departure.

Reviews of Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved) from real guests

Provided by verified guests of Agoda
7.5
/
10
Cleanliness7.6
Facilities6.5
Location8.5
Service7.5
Value for money7.5
High score for Singapore
Rating
9+ Exceptional (22)
8-9 Excellent (12)
7-8 Very Good (13)
6-7 Good (2)
<6 Below Expectation (26)
Time of the year
Mar - May (22)
Jun - Aug (18)
Sep - Nov (7)
Dec - Feb (28)
All guests (208)
All room types
All languages
Showing 75 verified guest comments
1234
10.0
Exceptional
sng from Singapore
Couple
Deluxe Triple Room (6pm-12am)
Stayed 1 night in August 2022

The best hotel ”

Clean,nice,comfortable

Reviewed August 10, 2022

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10.0
Exceptional
Foo from Singapore
Solo traveler
Deluxe Double Room
Stayed 1 night in August 2022

Exceptional”

Clean room. Nice bed and facilities.

Reviewed August 07, 2022

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5.2
Jutatip from Thailand
Group
Deluxe Quad Room
Stayed 5 nights in July 2022

Good location”

Here is a good location but we hadn't got clean each in 5 night. We recommend if you want the nice locate hotel but other are normally.

Reviewed August 03, 2022

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Dear Jutatip, Thank you for sharing your review. We are sorry that your experience did not match your expectations. We always aim to deliver a great experience. We are gutted when we miss the mark. Thank you for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn't happen again. Sincerely, Hotel Calmo

Responded August 04, 2022
Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved)
10.0
Exceptional
Sheena from Singapore
Group
Deluxe Family Room
Stayed 1 night in March 2022

Exceptional”

overall value for money as a group

Reviewed July 26, 2022

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Dear Sheena, Thank you for the wonderful feedback. SIncerely Hotel Calmo

Responded July 28, 2022
Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved)
6.8
Good
Kay from Malaysia
Family with teens
Deluxe Triple Room
Stayed 3 nights in July 2022

A bit pricy with these experiences.”

The room has a weird smell when turned on the A/C. The bed is okay but the sofa bed is sagging which is very uncomfortable to sleep and there is a sweaty smell too. Bought a dettol disinfectant spray from Bugis Watson so the room smell better. One of the window locks is broken so the window cannot close tight and it's a bit noisy at night. The price for 3 nights is quite pricy with these experiences.

Reviewed July 19, 2022

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Dear Mr. Kay, Dear XXXXX Thank you for sharing your review. We are sorry that your experience did not match your expectations. We always aim to deliver a great experience. We are gutted when we miss the mark. Thank you for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn't happen again. Sincerely, Hotel Calmo

Responded July 22, 2022
Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved)
3.2
Ngoc from Canada
Family with young children
Deluxe Quad Room
Stayed 3 nights in July 2022

Acceptable”

This hotel has the worst service I have ever experienced. I stayed here for 3 nights deluxe room for 4 people. This room is very dirty, wifi is not working, I asked to fix wifi, but no one cares what I ask for. The bathroom didn't drain, so the next day the bathroom was very smelly. I complained to the staff, they said they would tell the owner and contact me but I didn't see anyone looking for me. No housekeeping service, the staff said there were not enough people so they couldn't clean my room. I paid nearly $700 Singapore dollars for 3 nights but the most basic services for a hotel I did not receive.My daughter broke the soap dispenser, it was dirty and old but they deducted me $30. People believe me, because this hotel is quite crowded, they will not care about the quality of service. If you want to have a good stay, do not choose this hotel because it will ruin your stay.

Reviewed July 15, 2022

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Dear Ngoc, Thank you for sharing your review. We are sorry that your experience did not match your expectations. We always aim to deliver a great experience. We are gutted when we miss the mark. Thank you for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn't happen again. Sincerely, Hotel Calmo

Responded July 22, 2022
Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved)
8.0
Excellent
Angel from Indonesia
Family with young children
Deluxe Family Room
Stayed 6 nights in June 2022

Reasonable Price Hotel with strategic location”

Walking distance to Bugis Junction, Bugis MRT, suntec City, Cityhall MRT. Various kinds of Restaurants nearby. We book family room with 2 queen bed for 6 nights. The only thing that bother us was the bathroom.. there were only 2 small little hanger to hang your clothes and towel. And when you shower, the water will splash to the towel and clothes. I think they misplace th design.. actually the bathroom should be in the toilet because the toilet is larger and the toilet should be in the bathroom. The other thing was OK .. the other thing is the sound of the crowd in the first floor restaurant can be hear clearly because we stay on the 2nd floor.

Reviewed July 06, 2022

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Dear Angel Thank you for sharing your review. We are sorry that your experience did not match your expectations. We always aim to deliver a great experience. We are gutted when we miss the mark. Thank you for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn't happen again. Sincerely, Hotel Calmo

Responded July 07, 2022
Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved)
3.6
Mary from Singapore
Group
Deluxe Quad Room (12pm-5pm)
Stayed 1 night in July 2022

Acceptable”

Nice room but the staff very slow and we came 12noon so troublesome all the transactions

Reviewed July 04, 2022

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Dear Mary, Thank you for sharing your review. We are sorry that your experience did not match your expectations. We always aim to deliver a great experience. We are gutted when we miss the mark. Thank you for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn't happen again. Sincerely, Hotel Calmo

Responded July 07, 2022
Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved)
4.0
Linh from Vietnam
Couple
Deluxe Quad Room
Stayed 2 nights in May 2022

Worst experience ever! ”

I paid my deposit by credit card and was promised to have my refund to my card after 7 working days. It’s been more than a month but I still haven’t received anything. The staff were trying my patience when I emailed them and asked for refund or at least something to proof they did return my money - if they even did so, but they didn’t do anything but keep emailing me back and forth. Worst experience ever! The room was smelly, the walls were watery, and the cough and the pillows were covered with bad smell. This hotel was a pain in my very 1st trip to Singapore!

Reviewed June 30, 2022

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Dear Linh, Thank you for sharing your review. We are sorry that your experience did not match your expectations. We always aim to deliver a great experience. We are gutted when we miss the mark. Thank you for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn't happen again. Sincerely, Hotel Calmo

Responded July 15, 2022
Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved)
10.0
Exceptional
Ligna from Indonesia
Couple
Deluxe Triple Room
Stayed 2 nights in June 2022

Best location near city center ”

I liked the industrial room concept, bathroom is clean, bed is also clean and comfortable, the location is near to Bugis MRT, it’s also near to marina bay areas. I really like the hotel and will stay there again on my next visit to Singapore. It’s worth the price a lot.

Reviewed June 25, 2022

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Dear Ligna Thank you so much for your feedback and we look forward to your future stay with us! Sincerely, Hotel Calmo

Responded June 30, 2022
Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved)
9.2
Exceptional
anastasia from Indonesia
Family with young children
Deluxe Double Room
Stayed 2 nights in June 2022

Spacious room for the price”

Love Spacious room for the price and the bathroom design is so nice

Reviewed June 23, 2022

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Dear Anastasia Thank you so much for your feedback and we look forward to your future stay with us! Sincerely, Hotel Calmo

Responded June 30, 2022
Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved)
10.0
Exceptional
Xue from Singapore
Family with teens
Deluxe Family Room
Stayed 3 nights in June 2022

Great location and easy access to bus station, MRT and malls ”

It was a good stay at Hotel Calmo. However, I would not recommend to stay in deluxe family room (4pax) which is only available at the second floor. The sound proof is bad as the restaurants below were noisy and the opposite roads were busy sometimes which was disturbing during sleeping/resting hours at night. A lot of restaurants nearby which is very convenient. Would definitely come back to this hotel again but with two separate bookings (2pax).

Reviewed June 18, 2022

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Dear Xue, Thank you so much for your feedback and we look forward to your future stay with us! Sincerely, Hotel Calmo

Responded June 23, 2022
Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved)
5.6
Da from South Korea
Couple
Deluxe Double Room
Stayed 1 night in June 2022

No wifi”

The location was pretty convenient but there was no wifi in the room - it says it is connected but there was no access to wifi. We only stayed one night so it was not a big issue but hope the hotel fixes this soon.

Reviewed June 13, 2022

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Dear Da, Thank you for sharing your review. We are sorry that your experience did not match your expectations. We always aim to deliver a great experience. We are gutted when we miss the mark. Thank you for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn't happen again. Sincerely, Hotel Calmo

Responded June 17, 2022
Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved)
10.0
Exceptional
Pimlapat from Thailand
Group
Deluxe Quad Room
Stayed 2 nights in June 2022

Exceptional”

Very clean in best location where not far from MRT. If I go to SG again, I absolutely stay here.

Reviewed June 10, 2022

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Dear Pimlapat, It was a pleasure serving you. We really appreciate you taking the time to share your experience and being open with us. We hope you'll come and see us again soon! Sincerely, Hotel Calmo

Responded June 10, 2022
Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved)
2.8
Pobporn from Thailand
Group
Deluxe Quad Room
Stayed 2 nights in June 2022

Bad service”

I booking the room for 4 people, expect the hotel will prepare sofa-bed changed to bed but they didnt do anything. Second day the hot shower is not work, I already tell staff at the counter in the morning, but i come bach to the hotel again its still doesnt work.

Reviewed June 05, 2022

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Dear Pobporn, Thank you for sharing your review. We are sorry you had a bad experience. We will make improvements based on your valuable feedback! We will strive to do better. Sincerely, Hotel Calmo

Responded June 10, 2022
Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved)
6.0
Jasmin from Philippines
Group
Deluxe Quad Room
Stayed 6 nights in May 2022

For those looking for cheap and short weekend”

Pros: The hotel is located near restaurants. 5 mins walk to MRT and Bugis Junction Mall. 5 mins walk to Bugis Street (for souvenirs) The only affordable hotel in SG. Cons: No housekeeping.

Reviewed May 26, 2022

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Dear Jasmin, Thank you for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience in future. Please reach out to us with any further comments or suggestion you wish to share. Again, thank you for taking the time to review. Sincerely, Hotel Calmo

Responded May 27, 2022
Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved)
8.4
Excellent
Denise from Singapore
Group
Deluxe Family Room
Stayed 3 nights in May 2022

Excellent”

Good for short stay and if you’re looking for a budget hotel

Reviewed May 15, 2022

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Dear Denise, Thank you for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience in future. Please reach out to us with any further comments or suggestion you wish to share. Again, thank you for taking the time to review. Sincerely, Hotel Calmo

Responded May 20, 2022
Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved)
7.6
Very good
CHRISTOPHER from Malaysia
Couple
Deluxe Double Room
Stayed 3 nights in May 2022

Very good”

Hotel close to shopping, food and MRT Clean however toilet vent smell leakage. Should have use normal downlight instead of spotlight especially one spotlight right on top of bed. Very glaring. Toilet area too big rather than the bedroom space.

Reviewed May 12, 2022

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Dear CHRISTOPHER, Thank you for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience in future. Please reach out to us with any further comments or suggestion you wish to share. Again, thank you for taking the time to review. Sincerely, Hotel Calmo

Responded May 20, 2022
Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved)
4.0
Serene from Singapore
Business traveler
Deluxe Double Room
Stayed 2 nights in May 2022

hotel was bad in general”

Service: Bad customer service, Not very attentive, no room cleaning service. Feedback but no respond or action to improve. Facility/ Safety: Aircon leakage cause the whole floor to be wet , the receptionist doesn't seem to bother much after receiving my feedback. When I feedback to them about room cleaning , they said they are understaff won't provide unless I request earlier. Most importantly , the door also got problem. Won't close tightly, need a powerful push to close it tightly Cleanliness: The towels and everything inside wasn't change even bottled water also wasn't replenished.

Reviewed May 10, 2022

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Dear Serene, Thank you for sharing your feedback. We are sorry that your experience didn’t match your expectations. It was an uncommon instance and we will do better. Please feel free reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Sincerely, Hotel Calmo

Responded May 12, 2022
Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved)
8.8
Excellent
ANG from Singapore
Couple
Deluxe Double Room
Stayed 2 nights in May 2022

not bad”

nice hotel

Reviewed May 03, 2022

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Dear ANG, It was a pleasure serving you. We really appreciate you taking the time to share your experience and being open with us. We hope you'll come and see us again soon! Sincerely, Hotel Calmo

Responded May 09, 2022
Hotel Calmo Bugis (SG Cleaned Certified, Staycation Approved)
1234
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