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Hotel CIQ @ Jalan Trus
Hotel CIQ @ Jalan Trus
Hotel CIQ @ Jalan Trus
Hotel CIQ @ Jalan Trus
Hotel CIQ @ Jalan Trus
Hotel CIQ @ Jalan Trus
Hotel CIQ @ Jalan Trus

Removed from saved list

7.9

Very good

1,285 reviews

1,285 reviews

Housekeeping82
Shops6
24-hour front desk1
See map

8.4

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Galleria at Kotaraya

20 m

Gurdwara Sahib Johor Bahru

120 m

JB City Square

140 m

Johor Bahru City Square

150 m

Popular Book Store

160 m

Popular landmarks
Jalan Wong Ah Fook

470 m

Johor Zoo

670 m

Arulmigu Sri Rajakaliamman Glass Temple

940 m

Sultan Abu Bakar State Mosque

1.4 km

KSL City Mall

2.6 km

Closest landmarks
Public Mutual Bhd

60 m

Bank Negara Malaysia

100 m

Johor International Convention

130 m

Bank Kerjasama Rakyat Malaysia Berhad

170 m

MayBank @ Jalan Tun Abdul Razak

180 m

Hotel CIQ @ Jalan Trus

86, Jalan Trus, Johor Bahru City Center, Johor Bahru, Malaysia, 80000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. It's centrally located in Johor Bahru City Center only 300 m from public transport, so that you'll have easy access to local areas. Don't leave before paying a visit to the famous Legoland Malaysia.

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Highlights

Located in heart of Johor Bahru

Check-in [24-hour]

190 meters to public transportation

Inside city center

190 meters to Johor Bahru City Square

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Car park

Complimentary WIFi in all rooms

Luggage storage

Bar

Room service

Wi-Fi in public areas

Family room

This property is in high demand!

12 travelers have booked today.

Value for money8.1
Distance to city center0.1km
Location rating8.4
Nearest airportSeletar Airport (XSP) - Singapore
Distance to airport13.2 km

Rooms available at Hotel CIQ @ Jalan Trus

Superior Queen
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Superior King
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Double or Twin Room with View
...
  • Room size: 18 m²/194 ft²
  • Outdoor view
  • 1 double bed or 2 single be...
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Family Double Room
...
  • Room size: 30 m²/323 ft²
  • 1 king bed and 1 single bed...
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Standard Double or Twin Room
...
  • Room size: 12 m²/129 ft²
  • 2 single beds and 1 queen b...
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King Room
...
  • Room size: 18 m²/194 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Triple Room
...
  • Room size: 20 m²/215 ft²
  • 1 single bed and 1 queen be...
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Family Connecting Room for 4 People
...
  • Room size: 29 m²/312 ft²
  • Street view
  • 2 single beds and 1 queen b...
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Premium Room
...
  • Room size: 15 m²/161 ft²
  • Street view
  • 1 queen bed or 2 single bed...
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Standard Room without Window
...
  • Room size: 12 m²/129 ft²
  • 1 queen bed or 2 single bed...
Enter dates to see prices

Frequently asked questions

Does Hotel CIQ @ Jalan Trus have a hot tub?

Hotel CIQ @ Jalan Trus does not have a hot tub.

How much does it cost to stay at Hotel CIQ @ Jalan Trus?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Hotel CIQ @ Jalan Trus?

Check-in is from 02:00 PM, and check-out is until 12:30 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel CIQ @ Jalan Trus?

For those who wish to drive their own cars, Hotel CIQ @ Jalan Trus has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests.

Can business events be hosted at Hotel CIQ @ Jalan Trus?

On-site venues and convenient event services make Hotel CIQ @ Jalan Trus an ideal choice for hosting meetings. The venue available at the hotel can accommodate up to 15 people. Free Wi-Fi is available to help your business event or meeting a successful one.

What is the smoking policy at Hotel CIQ @ Jalan Trus?

Hotel CIQ @ Jalan Trus does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Hotel CIQ @ Jalan Trus?

The closest train, metro, or bus station to Hotel CIQ @ Jalan Trus is Sentral Kotaraya Bus Terminal, 220 m away.

What restaurants are nearby Hotel CIQ @ Jalan Trus?

Restaurants including Old Street Corner Kopitiam, Azuma Japanese Restaurant and Sushi King are popular in Hotel CIQ @ Jalan Trus’s neighborhood which is known as Johor Bahru City Center.

What popular shopping places are close to Hotel CIQ @ Jalan Trus?

Shopping options in Hotel CIQ @ Jalan Trus’s Johor Bahru City Center neighborhood include Johor Bahru City Square, KSL City Mall and Komtar JBCC.

What are popular attractions near Hotel CIQ @ Jalan Trus?

Hotel CIQ @ Jalan Trus’s location in the Johor Bahru City Center neighborhood makes it close to famous attractions including Angry Birds Activity Park, Johor Zoo and Arulmigu Sri Rajakaliamman Glass Temple.

What popular beaches are close to Hotel CIQ @ Jalan Trus?

Hotel CIQ @ Jalan Trus’s Johor Bahru City Center neighborhood also includes Lido Beach.

What popular natural sightseeing spots are close to Hotel CIQ @ Jalan Trus?

Hotel CIQ @ Jalan Trus’s nearby natural sights include Endau-Rompin National Park, Istana Park and Kukup Island Johor National Park located in the same Johor Bahru City Center area.

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Explore the neighborhood

What people love about Hotel CIQ @ Jalan Trus

  • 10

    Exceptional
    Cleanliness

    "Nice and clean rooms."

    Haresh

    |

    June 23, 2022

  • 9.6

    Exceptional
    Cleanliness

    "Room was very neat and clean."

    Denise

    |

    June 21, 2022

  • 9.2

    Exceptional
    Staff 

    "Front desk staff are very helpful during our stay 👍"

    Angeline

    |

    June 20, 2022

Property ranking|Compared to 2,455 Johor Bahru properties
See all rankings
Location score
8.4/10
Service score
8.2/10
Value for money score
8.1/10
Room size
18 sqm.
Better than
93
%
of Johor Bahru properties
Better than
92
%
of Johor Bahru properties
Better than
91
%
of Johor Bahru properties
Bigger than
91
%
of Johor Bahru properties
Overall rating:

7.9

Very good
1,285 reviews
Cleanliness
8.0
Facilities
6.9
Location
8.4
Read all reviews >
What travelers say they love:
Convenient hotel just 5mins walk to City square via the stai...
gabriel from Singapore
Solo traveler
More about Hotel CIQ @ Jalan Trus

More about Hotel CIQ @ Jalan Trus

Hotel CIQ @ Jalan Trus

See the best of Johor Bahru with a stay at Hotel CIQ @ Jalan Trus, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Stay close to Johor Bahru Sentral Railway Station. just 300 m away. Convenient access and easy transportation options let you pack more into every day of your vacation.
The range of services provided by Hotel CIQ @ Jalan Trus ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Parking is available and free, provided by the hotel for guests with their own transportation. The helpful staff at the front desk can assist you with services including luggage storage.
In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
Guestrooms at Hotel CIQ @ Jalan Trus are fitted with all the amenities travelers need. The hotel provides air conditioning in some rooms for the benefit of guests. Some selected rooms have television and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator and bottled water in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.


Dining and things to do

Have fun at night with your travel companions right at the hotel's bar.


Around the property

There are many attractions to discover within close proximity to Hotel CIQ @ Jalan Trus. Whatever you may be looking to buy on your trip to Johor Bahru, chances are you'll find it at Johor Bahru City Square located 140 m away.


Reasons to stay here

This hotel's food and dining score higher than 93% of accommodations in the city.
This hotel scores higher than 92% of accommodations in the city for its location.
Room comfort is said to be outstanding here, scoring higher than 93% of accommodations in the city.

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Amenities and facilities
Good
Facilities

6.9

Most talked about facilities

Housekeeping

49 mentions

Internet

13 mentions

Food & Dining

5 mentions

Car Park

1 mention

Languages spoken

  • English
  • Chinese [Mandarin]
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Daily cleaning
  • Disabled facilities
  • Elevator
  • Luggage storage
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
Location
86, Jalan Trus, Johor Bahru City Center, Johor Bahru, Malaysia, 80000
Excellent
Location

8.4

Airports

  • Seletar Airport (XSP) - Singapore
    13.2 km
  • Senai International Airport (JHB) - Malaysia
    22.3 km

Public transportation

  • Sentral Kotaraya Bus Terminal
    230 m 3 min drive
  • JB Sentral Railway Station
    270 m 6 min drive

Hospital or clinic

  • Landmark Medical Centre Sdn Bhd
    470 m 2 min drive

Shopping

  • Johor Bahru City Square
    150 m

Convenience store

  • 7 Eleven
    250 m

Cash withdrawal

  • ATM
    220 m 13 min walk
What's nearby

Popular landmarks

  • Johor Bahru City Square
    150 m
  • Angry Birds Activity Park
    190 m
  • Jalan Wong Ah Fook
    470 m
  • Johor Zoo
    670 m
  • Arulmigu Sri Rajakaliamman Glass Temple
    940 m
  • Sultan Abu Bakar State Mosque
    1.4 km
  • KSL City Mall
    2.6 km
  • Danga Bay
    4.8 km
  • Paradigm Mall Johor Bahru
    10.4 km
  • Legoland Malaysia
    15.3 km

Nearby landmarks

  • Galleria at Kotaraya
    20 m
  • Public Mutual Bhd
    60 m
  • Bank Negara Malaysia
    100 m
  • Gurdwara Sahib Johor Bahru
    120 m
  • Johor International Convention
    130 m
  • JB City Square
    140 m
  • Johor Bahru City Square
    150 m
  • Popular Book Store
    160 m
  • Bank Kerjasama Rakyat Malaysia Berhad
    170 m
  • MayBank @ Jalan Tun Abdul Razak
    180 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property requires a refundable security deposit of MYR 100 upon check-in.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:30

Getting around

  • Distance from city center0.1km
  • Travel time to airport (minutes)30

The property

  • Non-smoking rooms/floorsyes
  • Number of rooms 40
  • Year property opened2018

Reviews of Hotel CIQ @ Jalan Trus from real guests

Provided by verified guests of Agoda
7.9
/
10
Cleanliness8.0
Facilities6.9
Location8.4
Service8.2
Value for money8.1
High score for Johor Bahru
Rating
9+ Exceptional (103)
8-9 Excellent (63)
7-8 Very Good (120)
6-7 Good (41)
<6 Below Expectation (78)
Time of the year
Mar - May (120)
Jun - Aug (120)
Sep - Nov (87)
Dec - Feb (78)
All guests (1,005)
All room types
All languages

Show reviews that mention 

Showing 405 verified guest comments
12345
10.0
Exceptional
KONGDI from Malaysia
Couple
Premium Room
Stayed 1 night in November 2019

Great Location”

The hotel location is good, within walking distance, you can reach the Komtar Johor Mall and City Square Johor. Besides, the famous food restaurant Hua Mui Kopitiam and Kim Hua Kopitiam also nearby. The bed is great, super comfortable, the air-conditioning and the water heater is functioning well, they even provided some Singapore channel is their room. Everything is good, but one thing is the parking. You have to buy your own coupon for the parking as the hotel did not provide free parking for visitor.

Reviewed December 04, 2019

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Hello dear guest , Thank you for your comment.We so happy to welcome and check- in to our budget hotel , regarding about the issues ( parking ) our hotel try to provide the parking soon..thanks and see you again

Responded February 21, 2020
Hotel CIQ @ Jalan Trus
10.0
Exceptional
Yi from Singapore
Couple
Premium Room
Stayed 2 nights in May 2018

New is always awesome!”

The hotel room is exactly Same as photos, whole lot better than the older CIQ hotel. I love the industrial Peranakan interior design. It’s true that the hotel room near road Jalan Ah Fook can hear the zooming cars at night. And it’s also true that the mattress is slightly soft not as supportive. We had to go for massage to ease the back pain.

Reviewed May 29, 2018

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Hello dear guest, We are truly sorry for causing your back pain due to our soft mattress.But we really really appreciate your review and full rating which helps us a lot. Thank You Front Office, Hotel CIQ(City)

Responded June 11, 2018
Hotel CIQ @ Jalan Trus
8.8
Excellent
Peiying from Malaysia
Couple
Standard Room without Window
Stayed 1 night in February 2020

Value of money”

1 night stay, just a 5-10min walk to City Square, along Jalan Trus also have some signature restaurants such as Hwa Mei,hiap Joo and coffee shop. Cleanliness in hotel still not bad but can improve. Anyways is a comfortable place to stay.

Reviewed February 11, 2020

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Hi dear guest, Greetings from Hotel CIQ@Jalan Trus Thank you for sharing your feedback with us, we really hope you have had a wonderful time with us during your stay. We look forward to welcome you again soon. Thank you and best regards.

Responded February 21, 2020
Hotel CIQ @ Jalan Trus
9.2
Exceptional
Alice from Singapore
Group
Standard Room without Window
Stayed 1 night in January 2020

Second time booking!”

I LOVE IT! I will definitely stay here again when I'm back in Johor Bahru!

Reviewed January 08, 2020

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Hello dear guest, Thank you for your comment . I hope you enjoy your stay at our hotel . Please come again :)

Responded January 14, 2020
Hotel CIQ @ Jalan Trus
9.6
Exceptional
Fernando from Singapore
Couple
Superior King
Stayed 4 nights in July 2018

Excellent Stay!”

This hotel deserves 10/10 for its strategic location, sparkling clean hygiene, cheerful & welcoming staff and overall a very, very pleasant environment and design. I stayed for 4 nights and wished I had put aside more time to spend in Johor, staying at this hotel. Recommended for all!

Reviewed May 30, 2019

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Dear Mr/Ms Fernando, Greetings from Hotel CIQ@Jalan Trus Thank you for sharing your feedback with us, we really hope you have had a wonderful time with us during your stay. We look forward to welcome you again soon. Thank you and best regards.

Responded May 31, 2019
Hotel CIQ @ Jalan Trus
9.6
Exceptional
Michelle from Singapore
Couple
Superior Queen
Stayed 2 nights in March 2018

Will stay again.”

Very clean room (the hotel looks new) and the staff are very friendly! Very near City Square Mall as well (Shortcut tip: After leaving entrance of hotel and facing the road, take a left to find a staircase that leads down to the road right opposite City Square. Otherwise, a detour around the block would need to be taken to find the hotel entrance.) 10-15 min away from Jalan Tan Hiok Nee.

Reviewed March 19, 2018

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your comment is important to us. thank you. we will improve and provide better service.

Responded April 26, 2018
Hotel CIQ @ Jalan Trus
8.8
Excellent
Yani from Singapore
Family with teens
Premium King
Stayed 1 night in September 2019

My stay”

I have been staying at Baguss hotel at Jalan Wong Ah Fook. However, the cleanliness level of the hotel dropped so badly that I felt disgusted during my last stay. Hotel CIQ is really for those who are out always but looking a clean place to sleep.

Reviewed September 23, 2019

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Dear Mr/Ms Yani, Greetings from Hotel CIQ@Jalan Trus Thank you for sharing your feedback with us, we really hope you have had a wonderful time with us during your stay. We look forward to welcome you again soon. Thank you and best regards.

Responded September 24, 2019
Hotel CIQ @ Jalan Trus
10.0
Exceptional
NOEL from France
Family with young children
Superior Queen
Stayed 6 nights in December 2018

Best deal in johor city center”

Superb little hotel in perfect location. 3 min walk from JBCC and many amenities at walking distance. Room was super clean and stocked with all the basics needed inside. Comfy mastress. Quiet place to stay in the heart of johor.

Reviewed December 16, 2018

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Dear Mr/Ms Noel, Greetings from Hotel CIQ@Jalan Trus Thank you for sharing your feedback with us, we really hope you have had a wonderful time with us during your stay. We look forward to welcome you again soon. Thank you and best regards

Responded December 24, 2018
Hotel CIQ @ Jalan Trus
10.0
Exceptional
NOEL from France
Family with young children
Superior Queen
Stayed 1 night in December 2018

Best option you can find in johor center”

Superb little hotel in perfect location. 3 min walk from JBCC and many amenities at walking distance. Room was super clean and stocked with all the basics needed inside. Comfy mastress. Quiet place to stay in the heart of johor.

Reviewed December 16, 2018

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dear guest merry christmas !! thanks for have a chance to visit our budget hotel ciq @jln trus and your compliment , appreciate . we hope to see you again .

Responded December 25, 2018
Hotel CIQ @ Jalan Trus
8.0
Excellent
Phei from Malaysia
Couple
Premium King
Stayed 1 night in July 2018

Clean hotel at good location”

The hotel is clean and new. City Square and CIQ is right behind of it. However, it is a bit overpriced as the hotel room is small and has very basic amenities. No tissue, no hanger in the room. No kettle but there is water dispenser outside of the room. Remember to ask for hairdryer from the receptionist if you need one. I wouldn’t know about this if i didn’t read the reviews in agoda. The room size is just nice for 1 or 2 days stay. If you are here with big luggage probably you cant have it open in the room. As our room has a connecting door with the room beside, voice can be heard clearly if someone talk louder.

Reviewed July 16, 2018

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Hi dear guest, Thank you for the review.We really appreciate it. Kindly informed that we do provide hangers and hair dryer. And you may request them at the Reception Counter. Thank you.

Responded July 17, 2018
Hotel CIQ @ Jalan Trus
9.2
Exceptional
Elaine from Canada
Family with teens
Superior King
Stayed 1 night in August 2018

Hotel Melaka in JB”

No grill newer hotel across from JB convention center and 100 meters away from back door connector to CIQ Mall. Many outdoor hawker eating pockets just steps away from CIQ.

Reviewed August 18, 2018

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Hi Elaine, Thank you for staying with us. And also for the review. Thank you.

Responded August 28, 2018
Hotel CIQ @ Jalan Trus
8.0
Excellent
Kenneth from Malaysia
Business traveler
Superior Queen
Stayed 1 night in October 2019

Good Location, Clean and Friendly Staff ”

Good location , near Johor Bahru City Square (JBCS) mall , clean and friendly staff.

Reviewed October 29, 2019

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Hello dear guest, Thank you for your comment . I hope you enjoy your stay at our hotel . Please come again :)

Responded November 24, 2019
Hotel CIQ @ Jalan Trus
9.6
Exceptional
Stephanie from Singapore
Couple
Premium Room
Stayed 1 night in September 2019

Will stay again”

Happy with staying Hotel CIQ , on Saturday night that really can’t sleep because of loud music from nearby disco till mid night . Finally on Sunday night have a good sleep ... overall that is value for staying. With stay again , reception is good service also , nice smiling and let us feel warm .

Reviewed September 30, 2019

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Hi Dear Guest thanks to check-in our budget hotel and your compliments , so sorry is because the voice from outside caused feel uncomfortable . next time the quiet room can be request for your next visit thanks

Responded October 21, 2019
Hotel CIQ @ Jalan Trus
9.2
Exceptional
Lylea from Singapore
Couple
Superior Queen
Stayed 1 night in September 2018

Exceptional”

Pros: - 5 mins walk to JB Komtar and JB City Square - Walking distance to CIQ and JB Sentral - Clean and new rooms - Water dispenser available at each floor - Friendly and helpful staff Cons: Wifi password keeps changing

Reviewed September 03, 2018

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Hi dear guest, Thank you for your review. We really appreciate it.

Responded September 04, 2018
Hotel CIQ @ Jalan Trus
9.2
Exceptional
Hui from Malaysia
Couple
Premium Room
Stayed 1 night in July 2019

One of our favourites in the area!”

Our 2nd visit here. Fairly new and nicely decorated hotel with lift to hotel room, and friendly reception. Good walking distance from city square 5-7mins, including one short stretch of stairs. Room is comfortably sized with large nice bed. Sheets are clean, housekeeping is acceptable, facilities are basic and includes mini fridge, bottled water, clothes hanger, clear towels, basic toiletries and hair dryer (by request). Nice and basic interior deco with shophouse windows and semi-blackout curtains. Bathroom with exhaust was good. Overall great great stay. Only consideration would be sound insulation -was not the best, nearby construction noise could be problem for light sleeper. For perfection, consider better toiletries, more tv channels and hot water for late night supper!

Reviewed July 15, 2019

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Dear Mr/Ms Hui, Greetings from Hotel CIQ@Jalan Trus! Thank you for sparing some time to share your feedback with us. We hope you have had a pleasant stay at Hotel CIQ@Jalan Trus. Apologies for the inconvenience encountered during your stay. We take note of every feedback mentioned and we will address accordingly. We appreciate every comment and feedback from all our honored guests as we always try to serve our best to all. Thank you and we look forward to welcome you again soon. Best regards.

Responded July 30, 2019
Hotel CIQ @ Jalan Trus
9.6
Exceptional
SHUYU from Singapore
Solo traveler
Premium Room
Stayed 1 night in July 2018

Great location; Local Flavours”

Located centrally, 7 min walk to City Square mall with hidden gems of food places around! There is a small snack corner at the lobby with small crackers and instant coffee that you can make yourself. Amazing deal for the price; just a fun place - so bring your fun attitude along. Walk down the streets - 5 min away, all the cafes are totally great.

Reviewed August 06, 2018

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Hi dear guest, Thank you so much for the review.We're really appreciate. Glad to know that you enjoy your stay here. Thank you.

Responded August 28, 2018
Hotel CIQ @ Jalan Trus
9.2
Exceptional
Harold from Singapore
Couple
Superior King
Stayed 1 night in August 2019

Value for money”

The hotel is conveniently located near City Square Mall, about 5-10 mins walk through Amari Hotel. The rooms are quite small, but it's fine for two people. The toilets are not that clean though. There are some black spots on the tiles which shows that it has not been scrubbed thoroughly for some time. Overall great for its price and would definitely come again.

Reviewed August 14, 2019

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Hi Dear guest Harold thanks for stay with us and your complements , your feedback will give a big help to improved and opportunity for our future . appreciate . we hope to welcome you again .

Responded August 20, 2019
Hotel CIQ @ Jalan Trus
6.8
Good
R from Indonesia
Couple
Premium Room
Stayed 1 night in July 2018

Location is near the CIQ”

Plus points: Within city center and walking distance from CIQ building. Polite staff during check in and checkout. Room is minimalist but well maintained, I guess it was just newly renovated maybe? Bed sheet, pillow covers, bathroom and towels are clean. Minus points: Other reviewers mentioned the needs to request for hangers, hair drier, irons board at the counter. We did request 3 hangers and was told that it would be delivered to the room. It was never delivered until we checked out. Noise from the outside, I think it was from the bar and/or the AC compressor put on the ledge outside the window. TV channels are free to air channels only. No slippers provided :(

Reviewed July 23, 2018

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Hi Ms Riska, Thank you for the review.We're so apologize about the encountered of the problem.Actually we did and try to sent it twice but failed to get any response from you.Anyway I'm so sorry for any incovenience.And your complaints would really be help.

Responded July 23, 2018
Hotel CIQ @ Jalan Trus
7.2
Very good
Grace from Singapore
Couple
Premium Room
Stayed 2 nights in December 2019

Clean hotel that's near JB Sentral but noisy on weekends”

Singapore 5017 Clean hotel but noisy on weekends Review of Hotel Ciq Reviewed yesterday via mobile I like that the hotel was clean, near JB Sentral (though you'd have to walk streets where sketchy people lurk), and nice-looking for its level but you could hear the weekend parties (sound-proof the windows, maybe?) at night. I was not able to sleep well for 2 nights and I could also hear the noise from the next room. The chiller is also not functioning well. It was a nice room but I'd probably book elsewhere next time; for the price I paid, I could get a better one.

Reviewed December 09, 2019

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Hi dear guest, Greetings from Hotel CIQ@Jalan Trus We apologize for the club noise from outside make you uncomfortable. Thank you for sharing your feedback with us, we really hope you have had a wonderful time with us during your stay. We look forward to welcome you again soon. Thank you and best regards.

Responded December 12, 2019
Hotel CIQ @ Jalan Trus
7.6
Very good
KIU from Singapore
Couple
Premium Room
Stayed 1 night in March 2019

Strategic location and convenient”

CIQ hotel is very close to JB Immigration checkpoint and City Square - walking distance 5 to 10 minutes. The hotel is just located opposite Komtar JBCC. You need to walk through Amari Hotel building by taking escalator one level up to get to the hotel entrance. The premium room 509 that we stayed has window view as it is facing the Komtar JBCC and City Square. The room is not so big but it is clean and quiet. We had a pleasant and relaxing stay.

Reviewed April 01, 2019

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Dear Mr/Ms Kiu Greetings from Hotel CIQ@Jalan Trus Thank you for sharing your feedback with us, we really hope you have had a wonderful time with us during your stay. We look forward to welcome you again soon. Thank you and best regards.

Responded April 01, 2019
Hotel CIQ @ Jalan Trus
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