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a large building with a tree in front of it, Hotel El Mayo in Hakuba
Twin Room, Hotel El Mayo in Hakuba
a large kitchen with a large window, Hotel El Mayo in Hakuba
a bathroom with a toilet, sink, and mirror, Hotel El Mayo in Hakuba
a bathroom with a toilet, sink, and tub, Hotel El Mayo in Hakuba
a room with a table, chairs, and a ceiling, Hotel El Mayo in Hakuba
a room with a lot of shelves and a lot of pipes, Hotel El Mayo in Hakuba

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9

Exceptional

49 reviews

49 reviews

See map

9

Exceptional

Location rating score

Exceptional location
Parking
FREE
Nearby landmarks
Nonjae 350 m
Yama-ai 640 m
Hakuba Happo Onsen (Hot Spring) 650 m
Nakiyama 3 710 m
Hakuba Happo Bus Terminal 710 m
Hakuba Lion Adventure 730 m
Hakuba Ski Jumping Stadium 750 m
Nakiyama 2 770 m
Happoone Shizen Kenkyu Road 850 m
Mimizuku Onsen 950 m

Hotel El Mayo

Hokujo 3020-15, Hakuba, Hakuba, Japan, 399-9301 - See map

Conveniently situated in the Hakuba part of Hakuba, this property puts you close to attractions and interesting dining options.

Highlights

Sparkling clean

710 meters to public transportation

Excellent room comfort & quality

Free Wi-Fi in all rooms!

Air conditioning

Announcements by hotel (1)
Please inform Hotel El Mayo in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. If you’re interested in renting a music studio, please contact the property in advance. Contact details are provided in the booking confirmation. Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities. Opening hours for the hot spring baths are 06:00 - 23:00. To use the property's free shuttle, please make a reservation in advance. Contact details can be found on the booking confirmation.

Travel sustainable property

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Facilities

Car park

Shuttle service

Free Wi-Fi in all rooms!

Luggage storage

Bicycles

Laundry service

Restaurants

Safety deposit boxes

Your dates are popular among travelersUsers are booking a place in Hakuba every 21 minutes on Agoda.com
Value for money9.0
Location rating9.0

Rooms available at Hotel El Mayo

Twin Room
...
  • Room size: 11 m²/118 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Japanese-Style Room
...
  • Room size: 15 m²/161 ft²
  • Mountain view
  • 2 single beds
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Family Room
...
  • Room size: 21 m²/226 ft²
  • Outdoor view
  • 4 single beds
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Standard Room
...
  • Room size: 15 m²/161 ft²
  • Mountain view
  • 3 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel El Mayo?

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

How do I get to Hotel El Mayo?

A stay at Hotel El Mayo also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hotel El Mayo has a car park available for guests. Parking is free for guests.

What is the smoking policy at Hotel El Mayo?

Hotel El Mayo does not permit smoking in any of its rooms or indoor areas.

See map

Explore the neighborhood

Overall rating:

9

Exceptional
49 reviews
Cleanliness
9.0
Facilities
7.0
Location
9.0
Read all reviews >
More about Hotel El Mayo

More about Hotel El Mayo

A 4-minute drive from Happo-One Ski Resort, Hotel El Mayo features a hot spring bath, free WiFi and rooms with mountain views and private bathrooms. It offers free shuttle services to/from JR Hakuba Station and nearby ski resorts. Music studios with instruments are available. Simple rooms are furnished with a private bathroom, an LCD TV and heating. Japanese-style rooms have traditional futon bedding on a tatami (woven-straw) floor, while Western rooms come with beds. Domestic phone calls can be made at an additional fee. El Mayo Hotel has a soothing public hot spring bath, which is separate for male and female guests. Facilities also include a shared lounge, drinks vending machines and coin-operated washing machines. Free parking is available. A mixed Japanese-Western breakfast is served daily at the dining room. Hotel El Mayo is a 12-minute drive from Hakuba Goryu Ski Resort, and a 10-minute drive from Hakuba 47 Winter Sports Park. JR Hakuba Train Station is a 5-minute drive. A bus to Happo-One Ski Resort can be found a few steps from the property, while a convenience shop is a 1-minute walk.

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Amenities and facilities

Very good
Facilities

7

Languages spoken
  • English
  • Japanese
Outdoor
  • Bicycles
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Hiking
  • Skiing
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Restaurants
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Elevator
  • Heating in public area
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
Access
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Shuttle service
Available in all rooms
  • Accessible by stairs
  • Accessible vanities
  • Adapter
  • Air conditioning
  • Bathtub
  • Cleaning products
  • Clothes rack
  • Fire extinguisher
  • Free bottled water
  • Hand sanitizer
  • Heating
  • Individual air conditioning
  • Private bathroom
  • Safety/security feature
  • Shared bathroom
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Toiletries
  • Towels
  • Trash cans
  • Washing machine

Location

Hokujo 3020-15, Hakuba, Hakuba, Japan, 399-9301
Exceptional
Location

9

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-1 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 2 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until10:00

Property announcements

Please inform Hotel El Mayo in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. If you’re interested in renting a music studio, please contact the property in advance. Contact details are provided in the booking confirmation. Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities. Opening hours for the hot spring baths are 06:00 - 23:00. To use the property's free shuttle, please make a reservation in advance. Contact details can be found on the booking confirmation.

Reviews of Hotel El Mayo from real guests

Provided by verified guests of Agoda
8.8
/
10
Excellent
Cleanliness9.0
Facilities7.0
Location9.0
Service10.0
Value for money9.0
High score for Hakuba
Rating
9+ Exceptional (1)
8-9 Excellent (0)
7-8 Very Good (0)
6-7 Good (0)
<6 Below Expectation (0)
Time of the year
Mar - May (0)
Jun - Aug (0)
Sep - Nov (0)
Dec - Feb (1)
All guests (2)
Showing 1 review
9.6
Exceptional
roni from China
Family with young children
Stayed 5 nights in January 2020

Excellent Hotel”

The hotel owner (sorry I didn't get his name) is a very nice gentleman. He picked us up from the JR Hakuba station before check-in and dropped us off after check-out, both trips for free. Every morning he drove us to the gondola lift. Knowing that my kids took ski lessons from Evergreen ski school, he voluntarily drove us directly to Evergreen school and offered pickup service in the afternoon. On the very first day we got lost (as it's our first time in Hakuba and some trails were closed due to insufficient snow) and was late for the scheduled shuttle bus. Since the last bus had gone, I called from the lift and he came by in 10 minutes to pick us up. The next morning I found that someone took my rental skis (or I took someone else's skis) by mistake. He helped me contact Spicy rentals and assured me that it would be taken care of. To my surprised, the issue got resolved quickly and we didn't miss the ski school. The hotel is very cozy and highly recommended!

Reviewed January 20, 2020

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