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Hotel Hakuba
Twin Room - Guestroom, Hotel Hakuba in Hakuba
a large building with a clock on the side of it, Hotel Hakuba in Hakuba
a living room filled with furniture next to a large window, Hotel Hakuba in Hakuba
a living room filled with furniture and people, Hotel Hakuba in Hakuba
Interior view, Hotel Hakuba in Hakuba
Interior view, Hotel Hakuba in Hakuba

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8.2

Excellent

250 reviews

250 reviews

Breakfast5
Housekeeping5
View3
See map
See map

7.9

Very good

Location rating score

Very good location
Parking
FREE
Nearby landmarks
Mimizuku Onsen 180 m
Nonjae 650 m
A-COOP 670 m
Matsumoto Kiyoshi 670 m
Hakuba Lion Adventure 780 m
Hakuba Happo Onsen (Hot Spring) 790 m
Otha Pharmacy 810 m
Hakuba Happo Bus Terminal 860 m
Hakuba Train Station 890 m
Delicia Hakuba 1.1 km

Hotel Hakuba

5470-1 Hokujyo, Kitaadumi-gun, Hakuba, Hakuba, Japan, 399-9301 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Hakuba part of Hakuba, this property puts you close to attractions and interesting dining options. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and hot spring bath on-site.

Highlights

860 meters to public transportation

Free Wi-Fi in all rooms!

Hot spring bath

Air conditioning

Balcony/terrace

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Bicycle rental

Car park

Shuttle service

Free Wi-Fi in all rooms!

Luggage storage

Spa

Game room

Shops

Your dates are popular among travelersUsers are booking a place in Hakuba every 22 minutes on Agoda.com
Value for money8.5
Location rating7.9

Rooms available at Hotel Hakuba

Excellent
Room comfort & quality

8.3

Family Room with Tatami Area
...
  • Room size: 60 m²/646 ft²
  • Mountain view
  • 2 single beds and 1 sofa be...
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Twin Room
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  • Room size: 27 m²/291 ft²
  • Nature view
  • 2 single beds and 1 sofa be...
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Triple Room
...
  • Room size: 27 m²/291 ft²
  • Mountain view
  • 2 single beds and 1 sofa be...
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Room
...
  • Room size: 51 m²/549 ft²
  • Mountain view
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Twin Room with Sofa Bed
...
  • Room size: 27 m²/291 ft²
  • Mountain view
  • 2 single beds and 1 sofa be...
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Room
...
  • Room size: 27 m²/291 ft²
  • Mountain view
  • 2 single beds
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Room
...
  • Room size: 27 m²/291 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Room
...
  • Room size: 27 m²/291 ft²
  • Mountain view
  • 2 single beds
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Room
...
  • Mountain view
  • Non-smoking
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Room
...
  • Room size: 27 m²/291 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Hakuba?

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

How do I get to Hotel Hakuba?

For those who wish to drive their own cars, Hotel Hakuba has a car park right on site for maximum convenience. Parking is available for an additional charge.

Is breakfast offered at Hotel Hakuba?

Wake up to a great buffet breakfast at Hotel Hakuba.

What are my dining options at Hotel Hakuba?

Hotel Hakuba features an on-site restaurant for your dining convenience.

What is the smoking policy at Hotel Hakuba?

Hotel Hakuba does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Hotel Hakuba?

The closest train, metro, or bus station is Hakuba Happo Bus Terminal, 850 m away from Hotel Hakuba.

What restaurants are nearby Hotel Hakuba?

Hotel Hakuba’s neighborhood is Hakuba which includes popular restaurants such as Zen soba shop, Riki and koubo-nikki.

What are popular attractions near Hotel Hakuba?

Hotel Hakuba is located in Hakuba area, which is famous for attractions such as Mimizuku Onsen, Hakuba Happo Onsen (Hot Spring) and Hakuba Ski Jumping Stadium.

What popular natural sightseeing spots are close to Hotel Hakuba?

Hotel Hakuba is located within Hakuba, which makes it conveniently close to natural sights including Hakuba Lion Adventure, Happoone Shizen Kenkyu Road and Nakiyama 3.

See map

Explore the neighborhood

What people love about Hotel Hakuba

  • 9.6

    Exceptional
    Spaciousness

    "Our rooms was spacious and very clean."

    Ana

    |

    September 16, 2020

  • 9.6

    Exceptional
    Location

    "Great location in winter to access Snow peak and Mimizuku Onsen on foot though the hotel has its own bath area."

    EDGAR

    |

    December 26, 2021

  • 10

    Exceptional
    Location

    "Great location, staff very helpful, good sized rooms, food excellent."

    Jim

    |

    April 6, 2019

Property ranking|Compared to 533 Hakuba properties
See all rankings
Room comfort score
8.3/10
Value for money score
8.4/10
Cleanliness score
8.5/10
Service score
8.7/10
Better than
96
%
of Hakuba properties
Better than
91
%
of Hakuba properties
Better than
91
%
of Hakuba properties
Better than
89
%
of Hakuba properties
Overall rating:

8.3

Excellent
145 reviews
Cleanliness
8.6
Facilities
8.1
Location
7.9
Read all reviews >
What travelers say they love:
Buffet with a good selection.
DAMIEN from France
Family with older children
More about Hotel Hakuba

More about Hotel Hakuba

Hotel Hakuba

Have a hassle-free trip while enjoying the services and amenities offered by Hotel Hakuba. Keep up with all your communications easily with the hotel's free Wi-Fi. Guests can enjoy free parking right at the hotel. Front desk service is provided at the hotel including luggage storage.
Packing light is possible at Hotel Hakuba thanks to the hotel's laundry service keeping your clothes clean. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at Hotel Hakuba from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with air conditioning. Some rooms at Hotel Hakuba even come with extra design features such as a balcony or terrace. In-room entertainment amenities including the television is provided in some rooms.
In some select rooms, you can find a refrigerator at your disposal. Hotel Hakuba also provides a hair dryer in some of its bathrooms for your convenience.


Dining and things to do

Every day at Hotel Hakuba begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. Hotel Hakuba has vending machines for 24-hour available light snacks and/or drinks.
Hotel Hakuba offers unique recreational opportunities for all guests. Indulge in winter's best and hit the slopes every day, made easier with ski slopes right on-site. End your days in total relaxation with a visit to the massage and spa. Cool off on hot days by joining water-world activities like fishing.
Engage in some easy evening fun with other guests with the hotel's hiking trails. Get social at the hotel's shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.


Reasons to stay here

Find some of the city's best deals here with rooms 96% cheaper than other options.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 94% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 95% of accommodations in the city.

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Amenities and facilities

Excellent
Facilities

8.1

Most talked about facilities

Breakfast

7 mentions

Housekeeping

3 mentions

Food & Dining

1 mention

View

1 mention

Languages spoken
  • English
  • Japanese
Outdoor
  • Bicycles
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fishing
  • Game room
  • Garden
  • Hiking
  • Massage
  • Skiing
  • Spa
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Coffee shop
  • Kitchen
  • Restaurants
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Elevator
  • Heating in public area
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
Sports equipment rental
  • Bicycle rental
  • Ski equipment rentals
Available in all rooms
  • Air conditioning
  • Bathtub
  • Free bottled water
  • Hair dryer
  • Non-smoking
  • Refrigerator
  • Towels

Food and dining

Restaurants on site
Restaurant
  • Menu: A-la-carte

Location

5470-1 Hokujyo, Kitaadumi-gun, Hakuba, Hakuba, Japan, 399-9301
Very good
Location

7.9

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Children 3-4 years old will be charged accommodation fee of JPY 2,500 upon arrival.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until10:00
The property
  • Non-smoking rooms/floorsYes
  • Number of floors5
  • Number of restaurants1
  • Number of rooms 69
  • Room voltage100
  • Year property opened1996
  • Most recent renovation2007

Reviews of Hotel Hakuba from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.6
Facilities8.1
Location7.9
Room comfort and quality8.3
Service8.7
Value for money8.5
High score for Hakuba
Rating
9+ Exceptional (28)
8-9 Excellent (6)
7-8 Very Good (15)
6-7 Good (6)
<6 Below Expectation (5)
Time of the year
Mar - May (8)
Jun - Aug (5)
Sep - Nov (12)
Dec - Feb (35)
All guests (145)
All languages

Show reviews that mention 

Showing 60 verified guest comments
123
10.0
Exceptional
Cynthia from United States
Family with teens
Twin Room
Stayed 4 nights in January 2020

Great place, services, and staffs”

We stayed here for 5 days and 4 nights with my family and was very comfortable. The rooms had a beautiful view of Happo-One mountain. Our stay was nice and the breakfast buffet is awesome; many assortments of foods. For dinner, the hotel has a restaurant but you need to make a reservation and theres a fee per person. But, the dinner buffet has a big variety of options as well as dessert. The hotel provides free pick up and drop off to Highway-bus terminal. Staffs are all very nice and helpful. My kids wants to go back to Hakuba and stay in this hotel again.

Reviewed January 16, 2020

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10.0
Exceptional
Jacob from Vietnam
Family with young children
Scenic View Twin Room 26 to 30 Sq M
Stayed 5 nights in February 2019

Excellent ”

A very clean and impressive facility. Great staff who are willing to assist in all areas. Beautiful onsen and the breakfast is amazing. There are around 5 or so restaurants all within walking distance as well. Highly recommend this hotel as a place to stay.

Reviewed February 19, 2019

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10.0
Exceptional
Chris from Australia
Group
Twin Room
Stayed 7 nights in February 2019

Happy”

Great staff, helpful and polite, breakfast was definitely above average with a great selection of food styles. Facility was clean and well maintained. Location was good with a great shuttle service to the snow fields.

Reviewed February 23, 2019

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10.0
Exceptional
Jim from Australia
Couple
Stayed 4 nights in March 2019

James, Brisbane”

Stayed at this hotel 3 times now and highly recommend it. Great location, staff very helpful, good sized rooms, food excellent. Skiing very easy from here.

Reviewed April 07, 2019

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9.6
Exceptional
Ana from Japan
Group
Stayed 1 night in September 2020

Great place”

Nice location, close to Hakuba station, very clean, with a good public bath. Our rooms was spacious and very clean. The breakfast delicious, with Japanese and western food. The staff is great.

Reviewed September 16, 2020

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9.6
Exceptional
EDGAR from Japan
Couple
Twin Room
Stayed 6 nights in December 2021

Great value”

Great location in winter to access Snow peak and Mimizuku Onsen on foot though the hotel has its own bath area. The lobby is also picturesque. Try walking the street across the creek from the hotel and snap photos of the alps.

Reviewed December 26, 2021

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10.0
Exceptional
Kasturi from Japan
Family with young children
Stayed 3 nights in March 2021

Beautiful view ”

Staff is very nice and helpful. Rooms are beautiful done

Reviewed March 21, 2021

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9.2
Exceptional
Mabel from Singapore
Family with teens
Twin Room
Stayed 4 nights in January 2019

First time traveller to ski resort”

We love this hotel for: 1. Hotel pick up and drop off complementary. 2. Onsen with nice scenery in the morning 3. Value for money - our package included breakfast and dinner. 4. Staff was very attentive..when we were slightly late for breakfast, Restaurant call to remind us of the last admission timing 4. Breakfast and Dinner spread were good. Room for improvement: 1. Good to provide 2 pillows instead of 1.

Reviewed January 09, 2019

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8.8
Excellent
louisa from Malaysia
Family with young children
Twin Room
Stayed 2 nights in December 2019

Magnificent view and free shuttle bus”

Location is a bit far but if you do have own transport, then it’s shouldn’t be a problem. Anyway, the hotel provides free shuttle bus. The room size is good enough for the 4 of us (2 adults, 11 yrs and 5 yrs). The breakfast and dinner is superb... lots of variety.. yummy...

Reviewed December 30, 2019

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9.2
Exceptional
Charlotte from Australia
Couple
Twin Room
Stayed 4 nights in March 2019

Exceptional”

Fantastic property, staff were helpful MOST of the time

Reviewed March 28, 2019

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8.0
Excellent
DAMIEN from France
Family with teens
Stayed 1 night in March 2020

Nice Onsen”

It my second stay in this hotel unfortunately they did not resolve the foul smell in the toilet. We booked 6 nights and extended day by day for the next 4 nights. Breakfast is good except the selection is the same everyday. We had dinner twice in the hotel. Buffet with a good selection. 3000yen per person. If you book online with the hotel website, the room comes with a dinner package. 10 mins walk to town, , there are good restaurants and near the train station there is a snowboarding rental shop probably the cheapest and they will pick up the rented equipments from the hotel. 5 mins walk from the hotel going towards the town, on the left side of the road there a great local restaurant Izakya, in google map it shows the restaurant is diagonally opposite Ashiyu Foot Bath. Onsen is great relaxation after a day ski.

Reviewed March 12, 2020

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7.6
Very good
David from Australia
Solo traveler
Stayed 2 nights in January 2019

Nice spot for relaxing. ”

The onsen is very nice and kept very clean. The rooms were a little dated for the price you pay but were clean and comfortable nonetheless. Being a solo traveler I was disappointed that when I came down for the dinner service I was always put in the corner looking at the wall. Staff spoke little English (so what) but we’re very helpful. The view of the mountains from my room was beautiful.

Reviewed January 30, 2019

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8.0
Excellent
Scott from New Zealand
Couple
Twin Room
Stayed 10 nights in January 2019

Very good”

If staying in Hakuba, Hotel Hakuba was a good option and we felt good value for money. The staff were helpful and polite. Would definitely recommend staying here, thank you.

Reviewed February 02, 2019

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7.6
Very good
April from Australia
Family with young children
Twin Room
Stayed 6 nights in January 2020

Great hotel”

Great, friendly, helpful staff and spacious hotel. Rooms could be cleaner but overall it’s a lovely hotel to stay in.

Reviewed January 10, 2020

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7.6
Very good
Phongthep from Thailand
Family with young children
Twin Room
Stayed 2 nights in February 2020

Onsen not free or include price for room so very expensive for me”

Forced to pay an additional onsen fee even if not used or not informed in the total price of accommodation in the reservation

Reviewed February 26, 2020

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6.4
Good
Jackylou from Australia
Couple
Twin Room
Stayed 2 nights in January 2020

More like Motel”

Old and unclean. Hated staying there, literally couldn't wait to leave. Staff were very helpful with booking is taxi's, shuttle bus and changing our room.

Reviewed January 06, 2020

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5.6
Masako
Couple
Twin Room
Stayed 1 night in September 2019

Okay to stay”

The dinner buffet was pretty nice and onsen was good as well. The location is little far and nothing around. The room was very strange shape and smell weird. But most Hakuba’s hotels are outdated I think.

Reviewed October 01, 2019

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6.0
George from Australia
Couple
Twin Room
Stayed 2 nights in January 2019

Above average”

Needs an update. Late check-out policy needs improvement. Breakfast patchy.

Reviewed January 12, 2019

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8.4
Excellent
Chen from Singapore
Group
Twin Room
Stayed 2 nights in December 2018

Breakfast was good. Rooms were big and cosy.”

We really liked Hotel Hakuba because of the breakfast. But do note breakfast only runs 7am-8.30am. There’s also onsen on site - both indoor and outdoor. Rooms were really nice and big - my group of 7 friends could gather within one room. There’s also a mini kitchen and you could ask for cooking equipments from the reception. All our rooms came with a mini balcony and a big nice window for you to admire the Hakuba view. The hotel is situated along the river and it’s nice to have the sound of the river in the background when we left our balcony door ajar. There’s an A-Coop (hypermart) 10 mins walk away, which is also where the North Face Gravity store is at. You can contact the hotel for a free shuttle pick up from Hakuba Station.

Reviewed December 18, 2018

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7.3
Very good
Megan from Australia
Couple
Twin Room
Stayed 1 night in January 2013

excellent customer service”

Staff were extremely helpful

Hotel is not within walking distance to slopes however we stayed here the first night. great introductory to hakuba. Rooms were small but warm and you can adjust the heat. Called hotel and they drove down and picked us up from the train. they also drove us to our next hotel. very pleasant stay

Reviewed January 23, 2013

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123
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