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Hotel Heaven Lodge

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5.3

Review score

47 reviews

47 reviews

See map

6.5

Good

Location rating score

Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Kelvin Gems

90 m

Sun Complex

90 m

Sarawak Paradise in Borneo

150 m

Old Asia

160 m

Pudu Jail

270 m

Popular landmarks
Jalan Alor

470 m

Pavilion Kuala Lumpur

900 m

Menara Kuala Lumpur

1.2 km

Chinatown - Kuala Lumpur

1.2 km

KLCC - Bukit Bintang Pedestrian Walkway

1.3 km

Closest landmarks
STA Travel

200 m

Sixty Nine Bistro

270 m

21st Century Internet

280 m

Klinik Dr. Gigi @ Pudu

290 m

Lee & Tan Dental Surgery

300 m

Hotel Heaven Lodge

184, Jalan Pudu, Bukit Bintang, Kuala Lumpur, Malaysia, 55100 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Bukit Bintang, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

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Highlights

Located in heart of Kuala Lumpur

Check-in [24-hour]

170 meters to public transportation

Inside city center

300 meters to Berjaya Times Square

Facilities

Complimentary WIFi in all rooms

Front desk [24-hour]

Luggage storage

Check-in/out [private]

Car park [on-site]

Laundry service

Restaurants

Wi-Fi in public areas

Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
Value for money5.7
Location rating6.5
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.3 km

Rooms available at Hotel Heaven Lodge

Standard Double - Air Conditioning
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Family Room
...
  • Room size: 13 m²/140 ft²
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 11 m²/118 ft²
Enter dates to see prices
Family Room (1 Queen bed and 1 twin bed)
...
    Enter dates to see prices
    Standard Room
    ...
      Enter dates to see prices
      Deluxe Room with No Window (No Window)
      ...
        Enter dates to see prices
        Double Bed Room with No Window (No Window)
        ...
          Enter dates to see prices
          Room Assigned on Arrival
          ...
            Enter dates to see prices

            Frequently asked questions

            How much does it cost to stay at Hotel Heaven Lodge?

            Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

            What time is check-in and check-out at Hotel Heaven Lodge?

            Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The lodge offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

            How do I get to Hotel Heaven Lodge?

            For those who wish to drive their own cars, Hotel Heaven Lodge has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the lodge can arrange car rental for you.

            What is the closest train, metro, or bus station to Hotel Heaven Lodge?

            Imbi Monorail Station is the closest train, metro, or bus station, about 190 m away from Hotel Heaven Lodge.

            What restaurants are nearby Hotel Heaven Lodge?

            Hotel Heaven Lodge is located in Bukit Bintang, famous for good restaurants such as Mawar Merah Seafood and Steamboat, The Pressroom Bistro and Vinh City Entertainment.

            What popular shopping places are close to Hotel Heaven Lodge?

            Hotel Heaven Lodge is located in Bukit Bintang area which features shopping places such as Pavilion Kuala Lumpur, Berjaya Times Square and Sungei Wang Plaza.

            What are popular attractions near Hotel Heaven Lodge?

            Guests at Hotel Heaven Lodge can easily visit Berjaya Time Square Theme Park, Bintang Walk and Museum of Illusions located in the Bukit Bintang area.

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            See map

            Explore the neighborhood

            Property ranking|Compared to 6,806 Kuala Lumpur properties
            See all rankings
            Room size
            16 sqm.
            Location score
            6.5/10
            Value for money score
            5.7/10
            Cleanliness score
            5.3/10
            Bigger than
            89
            %
            of Kuala Lumpur properties
            Better than
            82
            %
            of Kuala Lumpur properties
            Better than
            81
            %
            of Kuala Lumpur properties
            Better than
            81
            %
            of Kuala Lumpur properties
            Overall rating:

            5.3

            Review score
            47 reviews
            Cleanliness
            5.3
            Facilities
            4.3
            Location
            6.5
            Read all reviews >
            More about Hotel Heaven Lodge

            More about Hotel Heaven Lodge

            Hotel Heaven Lodge

            Get the most from an urban escape in Kuala Lumpur when you book a room at Hotel Heaven Lodge. Located right in the city center, Hotel Heaven Lodge saves you time and travel by letting you wake up right in the heart of the best neighborhood. Conveniently located only 7.2 km from Terminal Bersepadu Selatan, a stay at Hotel Heaven Lodge adds efficiency to your trip with easy city access and diverse day trip options.
            Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the lodge's free Wi-Fi. Car hire services provided by the lodge make exploring Kuala Lumpur even more convenient. Guests can enjoy convenient available parking right at the lodge.
            Front desk service is provided at the lodge including luggage storage. Packing light is possible at Hotel Heaven Lodge thanks to the lodge's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time.
            Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the lodge are equipped with air conditioning. Hotel Heaven Lodge also provides toiletries and towels in bathrooms for select rooms.


            Dining and things to do

            A variety of convenient and tasty dining options are waiting for you at the lodge, for whenever you get hungry. For the ultimate convenience, you can even have groceries delivered to your room at Hotel Heaven Lodge, with their exclusive service.
            Hotel Heaven Lodge offers an excellent variety of recreational facilities. Get social at the lodge's shared lounge and TV area, where you can meet other guests.


            Around the property

            Hotel Heaven Lodge is the perfect spot to explore Kuala Lumpur's fascinating cultural sights and attractions. Don't forget to stop by Menara Kuala Lumpur located 1.1 km away, where everyone who visits Kuala Lumpur wants to have their photo taken.


            Reasons to stay here

            Find some of the city's best deals here with rooms 87% cheaper than other options.
            Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 92% of the city's other accommodations.
            Guests who stayed here really appreciated the room comfort, scoring it higher than 91% of accommodations in the city.

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            Amenities and facilities
            Review score
            Facilities

            4.3

            Most talked about facilities

            Housekeeping

            2 mentions

            Internet

            1 mention

            Languages spoken

            • English
            • Hindi
            • Indonesian
            • Malay

            Internet access

            • Complimentary WIFi in all rooms
            • Wi-Fi in public areas

            Dining, drinking, and snacking

            • Grocery delivery
            • Restaurants

            Services and conveniences

            • Currency conversion service
            • Daily cleaning
            • Dry cleaning
            • Elevator
            • Laundry service
            • Luggage storage
            • Postal service
            • Smoking area

            For the kids

            • Family room

            Access

            • Check-in/out [private]
            • Check-in [24-hour]
            • Front desk [24-hour]
            • Pets allowed
            • Security [24-hour]

            Getting around

            • Car park [nearby]
            • Car park [on-site]
            • Parking [paid]
            • Rental car

            Available in all rooms

            • A/C
            • Complimentary drinking water
            • Non-smoking
            • Toiletries
            • Towels
            • Wake up call
            • Wi-Fi
            Location
            184, Jalan Pudu, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
            Good
            Location

            6.5

            Airports

            • Sultan Abdul Aziz Shah Airport (SZB)
              17.3 km 37 min drive
            • Kuala Lumpur International Airport (KUL)
              44.6 km 55 min drive

            Public transportation

            • Imbi Monorail Station
              190 m 3 min walk
            • Hang Tuah Monorail Station
              340 m 6 min walk

            Hospital or clinic

            • Klinik Dr. Gigi @ Pudu
              290 m

            Shopping

            • Pavilion Kuala Lumpur
              900 m

            Convenience store

            • 7 Eleven
              80 m 6 min drive

            Cash withdrawal

            • ATM
              100 m 3 min walk
            What's nearby

            Popular landmarks

            • Jalan Alor
              470 m
            • Pavilion Kuala Lumpur
              900 m
            • Menara Kuala Lumpur
              1.2 km
            • Chinatown - Kuala Lumpur
              1.2 km
            • KLCC - Bukit Bintang Pedestrian Walkway
              1.3 km
            • Aquaria KLCC
              1.3 km
            • Central Market
              1.4 km
            • KLCC Park
              1.6 km
            • Petronas Twin Towers
              1.7 km
            • KL Bird Park
              2.2 km

            Nearby landmarks

            • Kelvin Gems
              90 m
            • Sun Complex
              90 m
            • Sarawak Paradise in Borneo
              150 m
            • Old Asia
              160 m
            • Imbi Monorail Station
              190 m
            • STA Travel
              200 m
            • Sixty Nine Bistro
              270 m
            • Pudu Jail
              270 m
            • Wings
              280 m
            • World's Longest Mural
              280 m
            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Property policies
            Children and extra beds

            Extra beds vary by room. Please check each room's capacity for details.

            All children are welcome.

            Infant 0-1 year(s)
            Stay for free if using existing bedding.
            Baby cot/crib available upon request
            Children 2-6 year(s)
            Must use an extra bed
            If you need an extra bed, it will incur an additional charge.
            Guests 7 years and older are considered as adults
            Must use an extra bed which will incur an additional charge.
            Others
            • When booking 6 or more rooms, special policies may apply.
            Some helpful facts

            Check-in/Check-out

            • Check-in from14:00
            • Check-out until12:00

            The property

            • Number of rooms 40

            Reviews of Hotel Heaven Lodge from real guests

            Provided by verified guests of Agoda
            5.3
            /
            10
            Review score
            Cleanliness5.3
            Facilities4.3
            Location6.5
            Service4.8
            Value for money5.7
            High score for Kuala Lumpur
            Rating
            9+ Exceptional (1)
            8-9 Excellent (1)
            7-8 Very Good (0)
            6-7 Good (2)
            <6 Below Expectation (14)
            Time of the year
            Mar - May (7)
            Jun - Aug (2)
            Sep - Nov (4)
            Dec - Feb (5)
            All guests (47)
            All languages

            Show reviews that mention 

            Showing 18 verified guest comments
            8.4
            Excellent
            Mu from Malaysia
            Group
            Stayed 2 nights in April 2017

            It is clean and very near to Berjaya Times Square. ”

            I booked this hotel through Agoda and got a cheaper price. The staff was nice and the room was clean. It's very near to shopping mall and monorail station. There's no parking and I have to park my car at public parking lot which cost RM12 per day. They didn't provide some of the facilities listed in the website. Overall I'm still satisfied with this hotel.

            Reviewed April 17, 2017

            See room deals

            dear Mu, Thanks for your kind response, looking forward to welcome you again at Heaven Lodge. Regards; Hotel Heaven Lodge

            Responded June 11, 2017
            Hotel Heaven Lodge
            6.4
            Good
            Raymond from Indonesia
            Group
            Standard Double - Air Conditioning
            Stayed 3 nights in May 2018

            Water drain clogged and shower really slow”

            The hotel is really cheap with agoda promotion.. but the problem is with the water drain.. it gets clogged and hopefully they can fixed it in nearly future.. I stay at level 2 and all the rooms in level 2 have similar problem with the water current in shower.. the water current is really small thus it is kind of hard to take a bath.. But as for the promotion price through agoda.. it is really cheap.. The wifi is good.. at least you can run youtube smoothly.. They provide hot and cold water dispenser.. The air con also in good condition.. The problem only in clogged drain and shower.. but what do we expect from such budget hotel? XD

            Reviewed May 15, 2018

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            6.0
            Raymond from Indonesia
            Couple
            Standard Double - Air Conditioning
            Stayed 4 nights in June 2018

            It was a nice budget hotel”

            If you are looking for a cheap place to crash, this is the exact place.. it was near city nonetheless the cleanliness and the water flow on second floor is really slow.. there is also cockroaches in the rooms which not really hygiene, right? but still.. what do you expect from such cheap hotel? but since i was going there for holiday therefore i am barely staying in the room.. i just go to room for sleep.. so i dont really mind it.. but it would be nice if the hotel can improve their hygiene and water flow current..

            Reviewed June 30, 2018

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            10.0
            Exceptional
            mohd from Malaysia
            Couple
            Standard Double - Air Conditioning
            Stayed 1 night in March 2017

            good hotel”

            the best hotel and good hotel

            Reviewed March 05, 2017

            See room deals

            Thanks for kind reviews Muhamamd, We wish to welcome you again soon.

            Responded July 03, 2017
            Hotel Heaven Lodge
            4.8
            Didier
            Solo traveler
            Deluxe Double Room
            Stayed 3 nights in October 2017

            Worst experience ever.”

            The staff is absolutely disgusting and unfriendly.The receptionist even refused to give a receipt for my cash payment.I had to threaten him to have one.Furthermore, there was a discrepancy between their rate and the rate quoted by Agoda.''I don't care about Agoda'' said the guy and I believe him 100 %. Agoda is also to blame, this is not the first time they are giving wrong info, always with a good excuse ! Another issue which has nothing to do with the above review: Agoda MUST give an accurate breakdown of the taxes at the time of the booking.Regarding the new Tourist Tax in Malaysia, we have to search all over the website to find out and this is unacceptable.

            Reviewed November 04, 2017

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            2.0
            NOR from Malaysia
            Family with teens
            Stayed 1 night in February 2019

            All facilities want to provide in room like no TV also & ery small & dirty room ”

            Must provide all facilities were provide at agoda reviews room in advertisement this Heaven lodge hotel can't charge more than RM40 if kind this service , Agoda so please remind the owner hotel to give very good room service

            Reviewed February 25, 2019

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            4.4
            noor from Malaysia
            Couple
            Standard Double - Air Conditioning
            Stayed 1 night in May 2017

            not worth at all”

            i book early through agoda n have paid for the room. when i was arrived, the staff simply said that room was fully booked n no room for us. i said that was not my fault. the management should be blame. he ask additional rm20 for replace the deluxe room but i refused to pay. i start to ask why n why n pretend it is not my fault n i also claimed that i got money problem. so after quite long silent moment, then he only ask additional rm10. i had to pay such additional amount because no refund acceptable. they simply take the money without giving any receipt. so, i didnt know such exact amount of that room. maybe for the foreigner they'll ask more. such a worst management!

            Reviewed May 25, 2017

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            Dear Noor, Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Ze Shan.

            Responded June 11, 2017
            Hotel Heaven Lodge
            3.2
            Muhammad from Singapore
            Couple
            Deluxe Double Room
            Stayed 1 night in December 2017

            one nightmare stay”

            the only good thing about this hotel was the location which ia near to the imbi station. the cons are the followings: 1: they didnt gave us the booking room that we book and charge us more expensive room. 2: room facilties was disgusting with cockroach, smelly pillow and bedsheet and towel. 3: noisy at night with people walking along the corridor. 4:staff at the counter difficult to speak with. 5: wifi signal is good as no wifi not recommendes at all for this hotel, you can get better elsewhere

            Reviewed December 30, 2017

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            3.2
            Umer from Pakistan
            Group
            Stayed 1 night in March 2017

            It sucks. Don't book this place.”

            When we got there, they told us that the room isn't available. Even though I paid for the room in advance via agoda. They receptionist was quite rude and indifferent to our problem. We ended up calling Agoda and waiting for an hour. And then, they finally gave us some other shity room so that we can spend the night. THE MOST HORRIBLE HOTEL EXPERIENCE IN MY LIFE.

            Reviewed March 30, 2017

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            Dear Umer , We are sorry that you had bad experience , We Will make sure that it won't happen again, We already upgraded our rooms and trained our staff. As a gesture of goodwill , We offer you one free night stay upon your next visit. We will be glad to welcome you again, for further conveyance , please dial +60 18 2499 418. Thanks

            Responded July 03, 2017
            Hotel Heaven Lodge
            3.2
            Honey from Malaysia
            Family with young children
            Stayed 1 night in February 2018

            Very bad”

            Staff non malaysian (bangladesh),did'nt do his job properly..he didnt check in system my booking..his taken my phone to check my booking no..watch the youtube movie with loud speaker..he didnt gave wifi password clearly..taken my phone n type the password..in room No remote aircond,tv is breakout,no any hot water or mineral water..pls hire some better person from local..be respect the cust..be friendly..n pls alwys smell good..

            Reviewed February 15, 2018

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            2.8
            LEE from Malaysia
            Solo traveler
            Standard Double - Air Conditioning
            Stayed 1 night in January 2018

            Bad stay”

            Bad stay! Bathroom super low water pressure, heater not function, dirty sink with lot of stain. Dirty bed sheet. Air-conditioning without control. Staff not friendly and lazy status! Strongly NOT recommend this hotel

            Reviewed February 03, 2018

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            6.8
            Good
            Wong from Malaysia
            Business traveler
            Standard Double - Air Conditioning
            Stayed 3 nights in October 2017

            Good”

            Hard to find parking. Others are ok.

            Reviewed April 15, 2018

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            2.4
            ANITA from Malaysia
            Couple
            Stayed 1 night in December 2019

            terrible services ”

            no tV and toilet flush damage and can't flush. i never been this kind of hotel before in my life. lastly so smelly and staff services also very terrible. waste of money only

            Reviewed December 14, 2019

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            4.8
            Chong from Malaysia
            Couple
            Deluxe Double Room
            Stayed 1 night in August 2017

            Acceptable”

            没有吹风筒,没有牙刷和牙膏

            Reviewed December 08, 2017

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            4.4
            Siti from Malaysia
            Group
            Deluxe Double Room
            Stayed 1 night in November 2017

            Dirty”

            Aliran air kecil staff kurang friendly bilik yang sangat sempit

            Reviewed December 28, 2017

            See room deals

            4.4
            Kristian from Finland
            Couple
            Standard Double - Air Conditioning
            Stayed 2 nights in November 2017

            hinta/laatu suhde ok.”

            hotellin seinät oli paperia kaikki kuuluu läpi. Ensimmäisenä yönä joku melusi koko yön. Varautukaa tujuilla korvatulpilla.

            Reviewed November 09, 2017

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            2.8
            Maksim from Russia
            Couple
            Standard Double - Air Conditioning
            Stayed 1 night in April 2017

            Крысы в отеле бегают по коридору ”

            Отвратительно! Использовали как камеру хранения(800 за ночь). Если собираетесь переночевать, то получите стресс! Нет окон, кондей не регулируется, до метро идти минут 15! Не советую! Доплатите 200р и получите совсем другой сервис!

            Reviewed May 01, 2017

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            .

            Responded July 03, 2017
            Hotel Heaven Lodge
            2.4
            Siew from Malaysia
            Group
            Standard Double - Air Conditioning
            Stayed 1 night in March 2017

            很爛”

            房間很爛是隔板隔出來的隔音很差 設施也很差 晚上還聽到有動物在天花板上跑 凌晨時水管還爆破 還要等工作人員維修了才可以睡覺 但地點還不錯 靠近bukit bintang和petaling street

            Reviewed March 23, 2017

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            `

            Responded July 03, 2017
            Hotel Heaven Lodge
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