Hotel Hsiang Garden

Hotel Hsiang Garden

Mile 1 1/2, Leila Road P.O Box 1603, Sandakan City Center, Sandakan, Malaysia, 90717
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     Hotel Hsiang Garden

    Guest reviews

    7.0
    Very good
    /10
    (260 reviews)See what guests said
    5.6
    Review score

    "Like the location, easy for parking and local food around"

    See W.

    -

    May 9, 2017

    8.1
    Excellent value for money

    Property highlights

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Blackout curtains

    This property is in high demand!Last booked 2 hours ago
    Good
    Location
    6.5
    See map
    Nearby
    Popular
  • Leila Baptist Church460 m
  • Sandakan Regional Library930 m
  • Sandakan Post Office1.11 km
  • St Mary's Cathedral1.29 km
  • Kun Yam Temple1.34 km
  • Basel Christian Church of Malaysia1.38 km
  • The Parish of St Michael and All Angels1.46 km
  • St Michael’s & All Angels Church1.47 km
  • Puu Jih Shih Buddhist Temple1.51 km
  • Sandakan Recreation Club1.58 km
  • Value for money8.1
    Distance to city center2.5 Km
    Location rating6.5
    Nearest airportSandakan Airport (SDK)
    Distance to airport7.8 km
    Select your room
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 27 m²/291 ft²
    • Nature view
    • 2 single beds or 1 king bed
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    Family Triple
    Family Triple
    ...
    • Room size: 300 m²/3229 ft²
    • Nature view
    • 1 single bed and 1 queen be...
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    Standard
    Standard
    ...
    • Room size: 25 m²/269 ft²
    • Nature view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Mixed Dormitory (Price Per Bed)
    Mixed Dormitory (Price Per Bed)
    ...
    • Room size: 20 m²/215 ft²
    • Nature view
    • 1 single bed
    Enter dates to see prices
    Deluxe Single
    Deluxe Single
    ...
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      Dormitory(Fan)
      Dormitory(Fan)
      ...
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        Have a question for Hotel Hsiang Garden?

        What people love about the property

        • 7.6
          Very good

          "Nice staff and friendly"

          MOHD I.

          |

          August 24, 2017

        • 7.2
          Very good

          "Good services from staff ."

          JESSICA

          |

          November 28, 2016

        • 10.0
          Exceptional

          "Clean room, nice lighting, clean sheets, nice bathroom, good water pressure."

          deepan

          |

          March 5, 2018

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        More about Hotel Hsiang Garden

        More about Hotel Hsiang Garden

        6.4
        Good

        "The services is very satisifed and cheap"

        Trintina

        |

        April 7, 2018

        An overview

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        What they offer

        10.0
        Exceptional

        "I stayed in dorm room for 13nights (well I travelled for wor..."

        deepan

        |

        March 5, 2018

        Show less

        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Announcements

        From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

        Real reviews from real guests

        Agoda Reviews (260)Booking.com Reviews (471)
        7.0
        /
        10
        Cleanliness6.6
        Facilities6.3
        Location6.5
        Room comfort and quality6.9
        Service7.6
        Value for money8.1
        Provided by verified guests of Agoda
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        All guests (260)
        All room types
        Showing 141 verified guest comments
        12345
        6.0
        Veronica from Malaysia
        Solo traveler
        Standard
        Stayed 1 night in February 2019
        Above average”
        The room is ok. Comfortable bed. The only problem with this place is the bathroom. The water shower will always have problem where its not working or the water pressure is so slow. But with the price u pay? Still consider ok. Just hope the management can do something about this.
        Reviewed February 25, 2019
        2.8
        Amos from Malaysia
        Family with young children
        Deluxe Room
        Stayed 1 night in February 2019
        Lots of improvements needed”
        1. No toiletries. 2. Need to request for bath tower. Pay extra for 3rd tower. 3. No floor mat for bathroom. No drinking water. 4. No cup or glass in room. 5. No hot drinking water anywhere. 6. Noisy air conditioner. 7. Need to pay for extra pillow. 8. No cable TV. 9. Isolated location. Need own car. This hotel is spacious but poorly managed. Too stingy on basic items like free pillows and tower, cups and toiletries.
        Reviewed February 09, 2019
        2.0
        Marc from France
        Solo traveler
        Standard
        Stayed 1 night in January 2019
        Alert scam - no water supply - to avoid”
        No water supply. Alert scam!! No water supply for 2 days. I talked to the supervisor (Melisa, a chinese girl with monkey ears) who refused to refund me. Don't book, it is just a hotel in bankrupt. I've been asked to come to the ground floor for the toilets but there is no water and no toilet paper and no shower. It is smelly and disgusting. I don't understand how such place can still exist. All clients were evacuated but they keep accept booking from agoda/booking because of their greediness. When the water came back after 2 days, there was 0 water pressure. I'm a long term traveller and that's the first time i see such hotel scam.
        Reviewed January 28, 2019
        4.4
        Lisa from United Kingdom
        Solo traveler
        Stayed 1 night in April 2018
        Cheap accommodation ”
        Good value however needs some tlc. Short distance to town via bus. Room was a fair size however smelt of mould. Staff were helpful and moved me, however only stayed a night. I wouldn’t stay here again.
        Reviewed December 07, 2018
        6.0
        Kee from Malaysia
        Group
        Deluxe Room
        Stayed 1 night in June 2018
        Above average”
        The price is really cheap for a 2 person room. However, the room is old with awful toilet facilities. The cleanliness of the bed sheets also need to be improved. Hope the owner can make some improvement in future.
        Reviewed September 28, 2018
        10.0
        Exceptional
        deepan from Malaysia
        Solo traveler
        Stayed 13 nights in February 2018
        You get beyond what you pay ”
        I stayed in dorm room for 13nights (well I travelled for work) n it was great. Clean room, nice lighting, clean sheets, nice bathroom, good water pressure. Very satisfying... And above all that u only pay less than rm15/night...
        Reviewed March 05, 2018
        9.2
        Exceptional
        Cihan from Germany
        Couple
        Standard
        Stayed 3 nights in April 2017
        Lots of value for the price”
        The location of the hotel is a bit off the city centre, but there are every few minutes mini busses on the main road going to the city for only 0,80 RM. Also there are few food options nearby. The room was spacious and really clean. The walls are not paper thin as usual in this price segment. The wifi/internet was really stable and good for Borneo standards!
        Reviewed May 04, 2017
        8.0
        Excellent
        Georgia from United Kingdom
        Couple
        Standard
        Stayed 2 nights in November 2016
        Value for money ”
        We stayed for two nights here as a pit stop after travelling from KK. The room was big with a TV and the bathroom had a hot shower and bath. The only downside is that the room smelt like smoke so if you are a none smoker then request a smoker free room. The staff were extremely friendly and accommodating and the location was fine, a 15 minute walk from the centre but that was fine. The food at the restaurant wasn't the best but there is a really tasty Chinese over the road!
        Reviewed November 19, 2016
        4.8
        Michela from United Kingdom
        Couple
        Standard
        Stayed 3 nights in September 2018
        You get what you paid for ...”
        The rooms itself is quite spacious , but when you enter the bathroom , you will have the feeling that you enter another dimension. Ours was literally falling apart, very old, broken , humid and water was leaking from the wc 24/7... The locations is not the best, you can feel a lot of poverty around and is quite far from the centre ( 30 min walk) but bear in mind that there are a lot of mini buses passing by and they stop as you as you want. Grab also cheap ( 4 myr) . Staff is useless ... they couldn’t find my reservation , I’ve paid in advence and they were assuming that I haven’t and the room was dirty.
        Reviewed September 07, 2018
        6.4
        Good
        Megan from United Kingdom
        Couple
        Standard
        Stayed 1 night in March 2018
        Good hotel, out of town”
        We stayed for a few nights and the hotel was nice, rooms were good and spacious. Not the cleanest of places, but it did the job. The wifi went down all the time and it seemed to only be our floor (4) but the staff wern't very helpful about it.
        Reviewed May 05, 2018
        2.0
        Marc from France
        Solo traveler
        Standard
        Stayed 1 night in January 2019
        Scam, no water supply, to avoid”
        No water supply in my room. They refused to refund. Bad and dishonnest people
        Reviewed January 28, 2019
        2.0
        Marc from France
        Solo traveler
        Standard
        Stayed 1 night in January 2019
        Scam. No water supply”
        No water supply in my room. They refused to refund. Bad and dishonnest people
        Reviewed January 28, 2019
        2.0
        Marc from France
        Solo traveler
        Standard
        Stayed 1 night in January 2019
        No water supply. No shower.”
        The hotel refuse to refund. The hotel is closed. Be careful.
        Reviewed January 28, 2019
        2.0
        Marc from France
        Solo traveler
        Standard
        Stayed 1 night in January 2019
        No water, no shower. To avoid”
        No water supply for few days. To avoid.
        Reviewed January 28, 2019
        2.0
        Marc from France
        Solo traveler
        Standard
        Stayed 1 night in January 2019
        Very bad, no water supply”
        Not possible to shower during 5 days. 2 days no water. 3 days 0 pressure. This hotel is a nightmare i want to forget.
        Reviewed January 28, 2019
        8.8
        Excellent
        ANes from Malaysia
        Family with young children
        Standard
        Stayed 1 night in April 2018
        cheap hotel but value for money”
        only 1 night stay at this hotel. but overall ok.
        Reviewed February 04, 2019
        5.6
        Ravi from Malaysia
        Couple
        Standard
        Stayed 2 nights in September 2018
        Above average”
        Need to improve on room & bathroom amenities.
        Reviewed September 18, 2018
        5.2
        Jeffrinus from Malaysia
        Business traveler
        Standard
        Stayed 2 nights in February 2018
        Acceptable”
        The heater doesnt work. 1st night bathroom got cockroach. Heater for making hot drink also need to be requested. Paying with card also had problem luckily I got some cash. Other than that, everything acceptable for a below rm50 room.
        Reviewed February 18, 2018
        7.6
        Very good
        Fatimah from Malaysia
        Family with teens
        Standard
        Stayed 1 night in December 2017
        Cheap & comfortable but facilities need to improve.”
        Stayed 2 nights in 2 different rooms. Overall room condition is okay. Air-conditioner was not cold enough & toilet flush is not working but the hotel management willing to change our room to a better one (without charges). Cleanliness of toilet can be improve. Location - Close to most of Sandakan attraction places via car. (Uber/grab is available) Walking distance to Pasar Malam pos.
        Reviewed January 03, 2018
        4.8
        Kim from Malaysia
        Family with young children
        Family Triple
        Stayed 1 night in December 2017
        Budget hotel near town”
        Can't expect much from this budget hotel. Cleanliness can be improved. Badly in need of a reno. Staff not attentive to work. They were either chitchatting or playing with the phone, most of the time. If u have a car, it's only one to two minutes drive to downtown area. That's all
        Reviewed December 22, 2017
        12345
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