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Hotel Indigo Hakone Gora
Hotel Indigo Hakone Gora
Hotel Indigo Hakone Gora
Hotel Indigo Hakone Gora
Hotel Indigo Hakone Gora
Hotel Indigo Hakone Gora
Hotel Indigo Hakone Gora

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8.6

Excellent

418 reviews

418 reviews

Breakfast1
Housekeeping1
See map

7.4

Very good

Location rating score

Very good location - Inside city center
Parking
FREE
Popular landmarks
Hakone Gōra Park 660 m
The Hakone Open-Air Museum 820 m
Pola Museum of Art 2.7 km
Hakone Ropeway 2.9 km
Ōwakudani 3.0 km
Hakone Venetian Glass Museum 3.4 km
Little Prince Museum 3.7 km
Sengokuhara 4.4 km
Hakone Shrine / Kuzuryu Shrine Singu 5.8 km
Odawara Castle 9.4 km
Nearby landmarks
Miyagino Sales Office Bus Stop 90 m
Miyaginohayakawa River Bank 260 m
Ginkatsu-kobo 260 m
Gora Station 300 m
Hakone Tozan Cable Car 310 m
Nakamura-ya Granna 330 m
Hakone Museum of Photography 510 m
Hakone Tozan Cable Car Koen Shimo Station 540 m
Gora Onsen 650 m
Hakone Gōra Park 660 m

Hotel Indigo Hakone Gora

924-1, Kiga Hakone-Machi Ashigarashimo Gun Hakone Kanagawa, Hakone, Hakone, Japan, 250-0402 - See map

Make your best journey to Hakone with the promised standard of IHG Clean Promise, and enjoy free Wi-Fi in all rooms. Strategically situated in Hakone, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous The Hakone Open-Air Museum. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

120 meters to public transportation

Check-in [24-hour]

Excellent room comfort & quality

Inside city center

IHG Clean Promise

When you’re ready to travel again, we’ll be ready to welcome you

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Pets allowed

Car park

Shuttle service

Complimentary WIFi in all rooms

Exercise area

Sauna

Front desk [24-hour]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Hakone every 12 minutes on Agoda.com
Value for money7.7
Location rating7.4
Nearest airportHaneda Airport (HND)
Distance to airport73.9 km

Rooms available at Hotel Indigo Hakone Gora

2 Single Beds Standard Mountain View
...
  • Room size: 37 m²/398 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
1 King Bed Standard River View
...
  • Room size: 38 m²/409 ft²
  • River view
  • 1 king bed
Enter dates to see prices
2 Single Beds Standard River View
...
  • Room size: 38 m²/409 ft²
  • River view
  • 2 single beds
Enter dates to see prices
2 Single Beds Suite River View
...
  • Room size: 77 m²/829 ft²
  • River view
  • 2 single beds
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Standard Room
...
  • Outdoor view
  • Balcony/terrace
  • 1 queen bed
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1 King Bed Premium River View
...
  • Room size: 49 m²/527 ft²
  • River view
  • 1 king bed
Enter dates to see prices
1 King Bed Standard Mountain View
...
  • Room size: 37 m²/398 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
1 Bedroom Suite
...
    Enter dates to see prices
    TWIN DELUXE TWIN HILLSIDE
    ...
      Enter dates to see prices
      TWIN 2 Single Beds Standard Mountain View
      ...
        Enter dates to see prices

        Frequently asked questions

        What time is check-in and check-out at Hotel Indigo Hakone Gora?

        Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to Hotel Indigo Hakone Gora?

        A stay at Hotel Indigo Hakone Gora also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hotel Indigo Hakone Gora has a car park right on site for maximum convenience. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Hakone with private transportation, the hotel can arrange taxi service.

        Is breakfast offered at Hotel Indigo Hakone Gora?

        Wake up to a great buffet breakfast at Hotel Indigo Hakone Gora.

        What is the smoking policy at Hotel Indigo Hakone Gora?

        Hotel Indigo Hakone Gora does not permit smoking in any of its rooms or indoor areas.

        What is the closest train, metro, or bus station to Hotel Indigo Hakone Gora?

        The closest train, metro, or bus station to Hotel Indigo Hakone Gora is Miyagino Sales Office Bus Stop, 90 m away.

        What restaurants are nearby Hotel Indigo Hakone Gora?

        Restaurants including Sengoku Hanakotoba, Kurumi No Mi and Wangfujing are popular in Hotel Indigo Hakone Gora’s neighborhood which is known as Hakone.

        What popular shopping places are close to Hotel Indigo Hakone Gora?

        Shopping options in Hotel Indigo Hakone Gora’s Hakone neighborhood include Hakone Museum of Photography, Hatajuku Yosegi Kaikan and Hamamatsuya.

        What are popular attractions near Hotel Indigo Hakone Gora?

        Hotel Indigo Hakone Gora’s location in the Hakone neighborhood makes it close to famous attractions including The Hakone Open-Air Museum, Hakone Shrine / Kuzuryu Shrine Singu and Hakone Venetian Glass Museum.

        What popular natural sightseeing spots are close to Hotel Indigo Hakone Gora?

        Hotel Indigo Hakone Gora’s nearby natural sights include Mt. Kintoki, Chisuji Falls and Fuji-Hakone-Izu National Park located in the same Hakone area.

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        See map

        Explore the neighborhood

        What people love about Hotel Indigo Hakone Gora

        • 9.2

          Exceptional

          "This hotel has very nice rooms with their own onsen on the balcony."

          Melissa

          |

          July 18, 2022

        • 8

          Very good

          "Highly recommend the ambiance of hotel and room is really good 👍"

          Suzanne

          |

          February 27, 2022

        • 9.6

          Exceptional

          "We really enjoyed our stay here."

          Charmaine

          |

          December 26, 2021

        Overall rating:

        8.6

        Excellent
        418 reviews
        Cleanliness
        9.5
        Facilities
        8.5
        Location
        7.4
        Read all reviews >
        More about Hotel Indigo Hakone Gora

        More about Hotel Indigo Hakone Gora

        Hotel Indigo Hakone Gora

        Get the most adventure during your time in Hakone when you book a room at Hotel Indigo Hakone Gora. Located right in the city center, Hotel Indigo Hakone Gora saves you time and travel by letting you wake up right in the heart of the best neighborhoods to explore. Explore the genuine Hakone that most travelers never see, with a stay at Hotel Indigo Hakone Gora -- located only 810 m from The Hakone Open-Air Museum.
        At Hotel Indigo Hakone Gora, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi and shuttle services provided by the hotel make exploring Hakone even more convenient. Guests can enjoy convenient available parking right at the hotel.
        Front desk service is provided at the hotel including luggage storage. Packing light is possible at Hotel Indigo Hakone Gora thanks to the hotel's dry cleaning service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.


        Dining and things to do

        Every day at Hotel Indigo Hakone Gora begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
        Apart from amenities and services, Hotel Indigo Hakone Gora goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the massage, spa and sauna. Check out the hotel's fitness facility to stay fit and firm on vacation.


        Around the property

        Experience Hakone like a true local. The most famous landmark nearby is Hakone Ropeway just 2.9 km away. Don't forget to stop by Odawara Castle located 9.4 km away, where everyone who visits Hakone wants to have their photo taken.

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        Amenities and facilities
        Excellent
        Facilities

        8.5

        Languages spoken

        • English
        • Japanese

        Accessibility

        • Wheelchair accessible

        Internet access

        • Complimentary WIFi in all rooms
        • Internet [LAN]
        • Internet services
        • Wi-Fi in public areas

        Things to do, ways to relax

        • Exercise area
        • Garden
        • Massage
        • Sauna
        • Spa
        • Tours

        Cleanliness and safety

        • Anti-viral cleaning products
        • Body thermometer
        • Breakfast takeaway service
        • Cashless payment service
        • Daily disinfection in all rooms
        • Daily disinfection in common areas
        • Doctor/nurse on call
        • Face coverings on staff
        • First aid kit
        • Free face masks
        • Guest rooms seal after sanitization
        • Hand sanitizer
        • Hot water linen and laundry washing
        • Individually-wrapped food options
        • Physical distancing of at least 1 meter
        • Professional-grade sanitizing services
        • Protective screens in common areas
        • Room sanitization opt-out available
        • Rooms sanitized between stays
        • Safe dining setup
        • Sanitized kitchen and tableware items
        • Staff trained in safety protocol
        • Sterilizing equipment
        • Temperature check for guests and staff

        Dining, drinking, and snacking

        • Bar
        • Coffee shop
        • Kitchen
        • Restaurants
        • Room service [24-hour]

        Swimming & soaking

        • Hot spring bath

        Services and conveniences

        • Air conditioning in public area
        • Daily cleaning
        • Disabled facilities
        • Dry cleaning
        • Elevator
        • Food delivery
        • Grooming service
        • Heating in public area
        • Laundry service
        • Luggage storage
        • Safety deposit boxes
        • Shops
        • Smoke-free property
        • Smoking area

        For the kids

        • Kids meal

        Access

        • CCTV in common areas
        • CCTV outside property
        • Check-in [24-hour]
        • Fire extinguisher
        • Front desk [24-hour]
        • Non-smoking rooms
        • Pets allowed
        • Safety/security feature
        • Security [24-hour]
        • Smoke alarms

        Getting around

        • Car park [free of charge]
        • Car park [nearby]
        • Car park [on-site]
        • Shuttle service
        • Taxi service
        Location
        924-1, Kiga Hakone-Machi Ashigarashimo Gun Hakone Kanagawa, Hakone, Hakone, Japan, 250-0402
        Very good
        Location

        7.4

        Airports

        • Haneda Airport (HND)
          73.9 km
        • Mt. Fuji Shizuoka Airport (FSZ)
          94.2 km

        Public transportation

        • Miyagino Sales Office Bus Stop
          90 m
        • Gora Station
          300 m

        Hospital or clinic

        • Ohiradai Clinic
          2.8 km

        Convenience store

        • Lawson
          720 m

        Cash withdrawal

        • ATM
          170 m
        What's nearby

        Popular landmarks

        • Hakone Gōra Park
          660 m
        • The Hakone Open-Air Museum
          820 m
        • Pola Museum of Art
          2.7 km
        • Hakone Ropeway
          2.9 km
        • Ōwakudani
          3.0 km
        • Hakone Venetian Glass Museum
          3.4 km
        • Little Prince Museum
          3.7 km
        • Sengokuhara
          4.4 km
        • Hakone Shrine / Kuzuryu Shrine Singu
          5.8 km
        • Odawara Castle
          9.4 km

        Nearby landmarks

        • Miyagino Sales Office Bus Stop
          90 m
        • Miyaginohayakawa River Bank
          260 m
        • Ginkatsu-kobo
          260 m
        • Gora Station
          300 m
        • Hakone Tozan Cable Car
          310 m
        • Nakamura-ya Granna
          330 m
        • Hakone Museum of Photography
          510 m
        • Hakone Tozan Cable Car Koen Shimo Station
          540 m
        • Gora Onsen
          650 m
        • Hakone Gōra Park
          660 m
        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Property policies
        Children and extra beds

        Extra beds vary by room. Please check each room's capacity for details.

        All children are welcome.

        Children 0-17 year(s)
        Must use an extra bed
        If you need an extra bed, it will incur an additional charge.
        Guests 18 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • When booking 6 or more rooms, special policies may apply.
        Some helpful facts

        Check-in/Check-out

        • Check-in from15:00
        • Check-out until11:00

        The property

        • Number of rooms 98

        Reviews of Hotel Indigo Hakone Gora from real guests

        Provided by verified guests of Agoda
        8.3
        /
        10
        Cleanliness9.5
        Facilities8.5
        Location7.4
        Service8.9
        Value for money7.7
        High score for Hakone
        Rating
        9+ Exceptional (11)
        8-9 Excellent (5)
        7-8 Very Good (3)
        6-7 Good (0)
        <6 Below Expectation (3)
        Time of the year
        Mar - May (5)
        Jun - Aug (2)
        Sep - Nov (4)
        Dec - Feb (11)
        All guests (52)
        All room types
        All languages
        Showing 22 verified guest comments
        12
        9.2
        Exceptional
        Melissa from Japan
        Couple
        2 Single Beds Standard Mountain View
        Stayed 1 night in July 2022

        Very nice hotel”

        This hotel has very nice rooms with their own onsen on the balcony. The restaurant and bar is very stylish, with an outdoor foot bath as well. The breakfast is delicious. The staff are very friendly and helpful. There is a hotel car and shuttle to help get you around. This is useful as the hotel is quite a distance from the train station though near a bus stop.

        Reviewed July 18, 2022

        See room deals

        8.0
        Excellent
        Suzanne from U.S. Virgin Islands
        Couple
        1 King Bed Standard River View
        Stayed 1 night in February 2022

        Modern private onsen”

        highly recommend the ambiance of hotel and room is really good 👍

        Reviewed February 27, 2022

        See room deals

        9.6
        Exceptional
        Charmaine from Japan
        Couple
        Standard Room
        Stayed 1 night in December 2021

        Exceptional”

        We really enjoyed our stay here. Hotel has a good mix of modern and traditional vibes. Hotel is very clean; staff are very kind, attentive and can speak good english. The room with the private onsen was definitely worth it.

        Reviewed December 26, 2021

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        10.0
        Exceptional
        donna from Japan
        Couple
        Standard Room
        Stayed 1 night in December 2021

        Exceptional”

        The room is nice

        Reviewed December 14, 2021

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        5.2
        Joseph from Japan
        Family with young children
        2 Single Beds Standard River View
        Stayed 2 nights in November 2021

        Avoid like plague ”

        If traveling with young kids this place is not for you. Not really a good deal…expensive subpar food. They need to do something with the beds and pillows…super hard/stiff.

        Reviewed November 15, 2021

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        10.0
        Exceptional
        Nikolai from United States
        Couple
        1 King Bed Standard River View
        Stayed 1 night in March 2021

        Brand new onsen hotel!”

        Brand new with awesome facilities! Restaurant was great, the outside area had a foot onsen and good drinks, and the onsen was co-ed (wearing bathing suits) with really nice relaxing areas and multiple baths. Highly recommended!!!

        Reviewed November 05, 2021

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        8.4
        Excellent
        Johannes from Japan
        Couple
        1 King Bed Standard River View
        Stayed 2 nights in April 2021

        Great atmosphere”

        Stayed in a riverside kingroom. The atmosphere is relaxed and not as overdone as many Japanese hotels, yet it has a luxurious feel. A 15 minute walk (up the stairs) will take you to Gora with some nice restaurant options (be sure to try the Gora Brewery and Grill). Just across the river is the starting point of some great hiking trails. Would go to this hotel again.

        Reviewed April 12, 2021

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        9.6
        Exceptional
        Vince from Japan
        Couple
        1 King Bed Standard River View
        Stayed 2 nights in February 2021

        Great Weekend Getaway”

        Stayed 3D2N at Hotel Indigo Hakone Gora. We were pleasantly surprised by the overall experience we had during our stay and would highly recommend anyone to stay there. The hotel in itself is very clean and modern. The room is spacious and the private bath is such a great experience. The gym and the mixed gender onsen is also really well done and will ensure an extremely relaxed time. In-room dining was acceptable but nothing special. This was probably the most disappointing part of the stay. On the other hand the breakfast was really great and worth the slightly expensive price tag. The staff is extremely friendly and helpful. Overall rating: 5/5

        Reviewed February 13, 2021

        See room deals

        Dear “Vince”, Thank you for staying with us at the Hotel Indigo Hakone Gora. It’s great that you enjoyed your experience with us. The Hotel Indigo brand is about the neighbourhood. We are happy that you got to use not only the mixed onsen (you need to wear swim wear), but also the fitness centre. All of the guest rooms have their own private onsen bathtub as well as all of the modern conveniences you need. Sorry to read your comments about the room service experience, we discussed this today at morning briefing with the team. Your comments about the breakfast are much appreciated, given the current situation, we have had to adapt our breakfast accordingly and very happy that you enjoyed it. The best part of your review is your comments about the staff. We hope we can welcome you back in the future. Warm Regards Paul Tsuji General Manager

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        Hotel Indigo Hakone Gora
        5.6
        JAMIN from Singapore
        Couple
        2 Single Beds Standard Mountain View
        Stayed 1 night in February 2020

        Above average”

        Stayed at IHG hotels previously and so far was quite satisfied. Got to know this new hotel when i was searching places to stay in Hakone Gora. Hotel location had to be accessed via bus as the trains are down currently. Even if trains were running, no way we will be holding on to our luggage and going down those steep slopes. We were not told about shuttle buses which served from Hakone-Yumoto Station until arrival(cant remember if its this)? The hotel room view is disappointing. Thankfully, i did not get the room with the river view as the scenery is definitely not worth that price paid. TV remote wasnt placed at its usual place and had to search around for it. Reception was weird, but i guess it was unique? Staff were wearing sweaters instead of usual formal wear. We asked if the cable car was working from Gora and was told it was which wasnt when we went there. Staff language skills are a little lacking for a 5star hotel. Breakfast was disappointment in terms of variety.

        Reviewed February 16, 2020

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        10.0
        Exceptional
        FUMINO from Japan
        Couple
        Standard Room
        Stayed 1 night in May 2022

        ホスピタリティが凄くよかった!”

        彼の誕生日に訪問しました! やり過ぎかな?ってくらいホスピタリティに溢れており、朝食バイキング、部屋内のコーヒー、ジムが特によかったです!

        Reviewed May 15, 2022

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        10.0
        Exceptional
        Toshiya from Japan
        Couple
        Standard Room
        Stayed 1 night in January 2022

        これが五つ星ホテル.....”

        びっくりしました。 だから星5つなんですねとしか言いようがありません。最高でした。ありがとうございました。

        Reviewed January 06, 2022

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        10.0
        Exceptional
        YUTAKA from Japan
        Couple
        1 King Bed Standard Mountain View
        Stayed 1 night in December 2021

        ディナー最高”

        食事が美味しかった。 スタッフの接客態度も心地良かった。

        Reviewed December 23, 2021

        See room deals

        7.6
        Very good
        YUKARI from Japan
        Couple
        Standard Room
        Stayed 1 night in December 2021

        素敵なお部屋と美味しい朝食”

        口コミより、部屋風呂からの景色に全く期待はしていませんでしたが、何よりもいちいち着替えて温泉まで歩いて行かなくて良い、部屋で温泉に何度でも入れる所が魅力でしたので、 正直景色はガッカリでも特に何も思いませんでした。 数え切れないほど、お風呂に入りましたが、 肌がツルツルです。お湯が合ったのか、兎に角ずっとポカポカして。 アメニティも可愛く、文句なく揃っていました。 夕食は違う所で食べましたが、朝食のビュッフェも美味しくてお腹いっぱいです。 次も必ず泊まりに行きます。

        Reviewed December 19, 2021

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        8.0
        Excellent
        morisaki from Japan
        Couple
        Standard Room
        Stayed 1 night in December 2021

        大浴場”

        水着着用はビックリ。外人向けの為なら仕方ないが、個室の野天風呂があったので助かった感じ。

        Reviewed December 10, 2021

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        8.4
        Excellent
        Yoshiyasu from Japan
        Family with teens
        Standard Room
        Stayed 2 nights in November 2021

        個室温泉付き”

        今回初めて宿泊しました。(2泊) 妻の誕生日の対応(花束・ケーキ)もしっかりやって頂き、妻はスパも堪能できたので良かったです。 夕食時レストランの内容は良かったですが、注文した飲み物がなかなか来ず、食べ物が先にくるというお粗末なサービスは高い価格を全く反映しておらず閉口しました。複数のスタッフが入れ替わり立ち代わりくるので各自自分のとったオーダーに責任をもっていないのでは? 朝食は納得のいく内容でした。

        Reviewed November 10, 2021

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        9.6
        Exceptional
        Shu from Japan
        Couple
        1 King Bed Standard Mountain View
        Stayed 1 night in October 2021

        とてもいいホテルです!!”

        全てがよかった!

        Reviewed October 22, 2021

        See room deals

        10.0
        Exceptional
        Shin from Japan
        Couple
        1 King Bed Standard River View
        Stayed 1 night in August 2021

        さすが”

        とてもいいです。

        Reviewed August 13, 2021

        See room deals

        8.8
        Excellent
        RYOGA from Japan
        Couple
        Standard Room
        Stayed 1 night in May 2021

        Excellent”

        スタッフの方の対応も清潔さも完璧でした

        Reviewed May 19, 2021

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        6.0
        Keita from Japan
        Family with teens
        2 Single Beds Standard River View
        Stayed 2 nights in December 2020

        Above average”

        小さな子どもが多く、賑やかすぎて、子連れじゃない方は、オススメしません

        Reviewed January 03, 2021

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        過日は、私共ホテルインディゴ箱根強羅にご宿泊いただきまして誠に有難うございます。 また、お忙しい中、大変貴重なご意見を賜りましたこと厚く御礼申し上げます。 ホテルインディゴ箱根強羅をお選びいただき、お越しいただいたにも関わらず、ご期待に沿うおもてなしでお迎えできませんでしたこと衷心よりお詫び申し上げます。 今後は、お言葉を厳粛に受け止め、私共のサービスを楽しみにご来館いただけるようなおもてなしを心がける所存にございます。 何卒ご容赦頂き、変わらぬご厚誼を賜りますようお願い申し上げます。 お体にはご自愛下さいますようお祈り申し上げ、略儀ながら書中をもってお詫び申し上げます。 ホテルインディゴ箱根強羅

        Responded January 04, 2021
        Hotel Indigo Hakone Gora
        8.8
        Excellent
        Kazuhiro from Japan
        Family with young children
        2 Single Beds Standard River View
        Stayed 1 night in September 2020

        上質で洗練されたホテルでした”

        現代的な内装の客室に風景を眺められるお風呂が付いています。 ホテルにはフィットネスルームがあり、フィットネスの後には温水プールで汗を流せます。 レストランの雰囲気も良く、夕食も美味しく頂けました。 何度でも利用したいホテルで、次回も利用したいと思います。

        Reviewed September 28, 2020

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        12
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