Travelling to Japan? Read all updated requirements before you book.
hotel it. Osaka Shinmachi Nishishinsaibashi
hotel it. Osaka Shinmachi Nishishinsaibashi
hotel it. Osaka Shinmachi Nishishinsaibashi
hotel it. Osaka Shinmachi Nishishinsaibashi
hotel it. Osaka Shinmachi Nishishinsaibashi
hotel it. Osaka Shinmachi Nishishinsaibashi
hotel it. Osaka Shinmachi Nishishinsaibashi

Removed from saved list

8.9

Excellent

1,940 reviews

1,940 reviews

Housekeeping3
See map

8.3

Excellent

Location rating score

Excellent location - Inside city center
Popular landmarks
Shinsaibashi-Suji Shopping Street 1.3 km
Minami (Namba) 1.3 km
Dotonbori 1.7 km
Kuromon Market 2.3 km
Kuchu Teien Observatory 3.2 km
Tsutenkaku 3.3 km
Osaka Castle Park 3.8 km
Osaka Castle 4.4 km
Universal Studios Japan 5.1 km
Osaka Aquarium Kaiyukan 5.8 km
Nearby landmarks
Nishi Nagahori Subway Station 180 m
Marca Cafe & Beer Factory 370 m
Former Yotsubashi Site 440 m
The Land of Hazama Chogai Celestial Observation 470 m
Bun Bun Flowers 490 m
Samuhara Shrine 500 m
Awaza Subway Station 570 m
Tsunami and Storm Surge Disaster Prevention Station 600 m
Kita Horie 600 m
Remains of Kawaguchi Settlement 640 m

hotel it. Osaka Shinmachi Nishishinsaibashi

4-6-20 shinmachi nishiku, Shinsaibashi, Osaka, Japan, 550 0013 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Shinsaibashi, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Dotonbori. This 4-star property features restaurant to make your stay more indulgent and memorable.

Show more

Highlights

Sparkling clean

190 meters to public transportation

Top Value

Check-in [24-hour]

Excellent room comfort & quality

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Bicycle rental

Free Wi-Fi in all rooms!

Luggage storage

Bar

Restaurants

Family room

Laundry service

This property is in high demand!

9 travelers have booked today.

Value for money8.8
Distance to city center2 km
Location rating8.3
Nearest airportOsaka International Airport (ITM)
Distance to airport12.9 km

Rooms available at hotel it. Osaka Shinmachi Nishishinsaibashi

Superior Double Room
...
  • Room size: 17 m²/183 ft²
  • Shower and bathtub
  • 2 single beds or 1 double b...
Enter dates to see prices
Superior Single Room
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 single bed or 1 double be...
Enter dates to see prices
Twin Deluxe
...
  • Room size: 29 m²/312 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Premier Double
...
  • Room size: 29 m²/312 ft²
  • Shower and bathtub
  • 1 king bed or 1 king bed
Enter dates to see prices
Hollywood Twin Room Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Premier Deluxe Double Room
...
  • Room size: 29 m²/312 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Connecting Twin Room
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 4 single beds
Enter dates to see prices
Superior Triple Room
...
  • Room size: 28 m²/301 ft²
  • Shower and bathtub
  • 3 single beds
Enter dates to see prices
Standard Triple Room - Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 3 single beds
Enter dates to see prices
Room
...
  • Room size: 29 m²/312 ft²
  • Non-smoking
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at hotel it. Osaka Shinmachi Nishishinsaibashi?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

Is breakfast offered at hotel it. Osaka Shinmachi Nishishinsaibashi?

Wake up to a great buffet breakfast at hotel it. Osaka Shinmachi Nishishinsaibashi. Adults can enjoy breakfast offered with an additional charge of 1980 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at hotel it. Osaka Shinmachi Nishishinsaibashi?

Hotel it. Osaka Shinmachi Nishishinsaibashi features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch.

What is the smoking policy at hotel it. Osaka Shinmachi Nishishinsaibashi?

Hotel it. Osaka Shinmachi Nishishinsaibashi does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to hotel it. Osaka Shinmachi Nishishinsaibashi?

Nishi Nagahori Subway Station is the closest train, metro, or bus station, about 170 m away from hotel it. Osaka Shinmachi Nishishinsaibashi.

What restaurants are nearby hotel it. Osaka Shinmachi Nishishinsaibashi?

Restaurants including Hokkyokusei, Meijiken and LiLo Coffee Roasters are popular in hotel it. Osaka Shinmachi Nishishinsaibashi’s neighborhood which is known as Shinsaibashi.

What popular shopping places are close to hotel it. Osaka Shinmachi Nishishinsaibashi?

Located in the Shinsaibashi area, hotel it. Osaka Shinmachi Nishishinsaibashi is close to great shopping choices like Kita Horie, Minami-Horie and Fa Fa Honten.

What are popular attractions near hotel it. Osaka Shinmachi Nishishinsaibashi?

Guests at hotel it. Osaka Shinmachi Nishishinsaibashi can easily visit Shinsaibashi-Suji Shopping Street, Minami (Namba) and Midosuji Street located in the Shinsaibashi area.

Show more questions
See map

Explore the neighborhood

What people love about hotel it. Osaka Shinmachi Nishishinsaibashi

  • 9.2

    Exceptional

    "The interior was so good and cute."

    Ayaka

    |

    August 31, 2022

  • 9.2

    Exceptional
    Spaciousness

    "We loved the connection rooms we stayed, spacious compared to other hotels."

    So

    |

    December 16, 2019

  • 10

    Exceptional
    Location

    "Convenient location."

    Tammy

    |

    November 30, 2019

Property ranking|Compared to 3,270 Osaka properties
See all rankings
Cleanliness score
9.4/10
Couples review score
9.1/10
Value for money score
8.8/10
Service score
9/10
Better than
98
%
of Osaka properties
Better than
97
%
of Osaka properties
Better than
94
%
of Osaka properties
Better than
94
%
of Osaka properties
Overall rating:

8.9

Excellent
1,940 reviews
Cleanliness
9.4
Facilities
8.8
Location
8.3
Read all reviews >
More about hotel it. Osaka Shinmachi Nishishinsaibashi

More about hotel it. Osaka Shinmachi Nishishinsaibashi

hotel it. Osaka Shinmachi Nishishinsaibashi

Get the most from an urban escape in Osaka when you book a room at hotel it. Osaka Shinmachi Nishishinsaibashi. Located right in the city center, hotel it. Osaka Shinmachi Nishishinsaibashi saves you time and travel by letting you wake up right in the heart of the best neighborhood.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at hotel it. Osaka Shinmachi Nishishinsaibashi thanks to the hotel's laundromat, dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find a refrigerator at your disposal.
hotel it. Osaka Shinmachi Nishishinsaibashi also provides a hair dryer, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Every day at hotel it. Osaka Shinmachi Nishishinsaibashi begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar. hotel it. Osaka Shinmachi Nishishinsaibashi has vending machines for 24-hour available light snacks and/or drinks.
hotel it. Osaka Shinmachi Nishishinsaibashi offers an excellent variety of recreational facilities. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the souvenir shops available right on-site.


Around the property

Don't miss out on all that Osaka has to offer during your stay at hotel it. Osaka Shinmachi Nishishinsaibashi. Experience local culture through architecture at Osaka Castle located 4.4 km away.


Reasons to stay here

Get more than you bargain for here, which scores value for money higher than 93% of the city's accommodation.
Facilities at this hotel are rated higher than 96% of other accommodations in the city.
Past guests love the cleanliness here, ranking it higher than 98% of the city's accommodation.

Amenities and facilities
Excellent
Facilities

8.8

Languages spoken

  • English
  • Burmese
  • Chinese [Mandarin]
  • Japanese
  • Korean
  • Spanish
  • Vietnamese

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Dining, drinking, and snacking

  • Bar
  • Kitchen
  • Restaurants
  • Vending machine

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Laundromat
  • Laundry service
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Bicycle parking

Sports equipment rental

  • Bicycle rental
Food and dining
Breakfast options
  • American
Restaurants on site

it.dining

  • Cuisine: Italian
  • Menu: Buffet
Location
4-6-20 shinmachi nishiku, Shinsaibashi, Osaka, Japan, 550 0013
Excellent
Location

8.3

Airports

  • Osaka International Airport (ITM)
    12.9 km
  • Kobe Airport (UKB)
    24.0 km

Public transportation

  • Nishi Nagahori Subway Station
    180 m
  • Awaza Subway Station
    570 m

Hospital or clinic

  • Naniwa Hospital
    940 m

Shopping

  • Shinsekai Ichiba
    3.3 km

Convenience store

  • 7 Eleven
    440 m

Cash withdrawal

  • ATM
    390 m
What's nearby

Popular landmarks

  • Shinsaibashi-Suji Shopping Street
    1.3 km
  • Minami (Namba)
    1.3 km
  • Dotonbori
    1.7 km
  • Kuromon Market
    2.3 km
  • Kuchu Teien Observatory
    3.2 km
  • Tsutenkaku
    3.3 km
  • Osaka Castle Park
    3.8 km
  • Osaka Castle
    4.4 km
  • Universal Studios Japan
    5.1 km
  • Osaka Aquarium Kaiyukan
    5.8 km

Nearby landmarks

  • Nishi Nagahori Subway Station
    180 m
  • Marca Cafe & Beer Factory
    370 m
  • Former Yotsubashi Site
    440 m
  • The Land of Hazama Chogai Celestial Observation
    470 m
  • Bun Bun Flowers
    490 m
  • Samuhara Shrine
    500 m
  • Awaza Subway Station
    570 m
  • Tsunami and Storm Surge Disaster Prevention Station
    600 m
  • Kita Horie
    600 m
  • Remains of Kawaguchi Settlement
    640 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-6 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • According to local tax regulation, guests should pay accommodation tax surcharge directly to the property upon check-in (per person per night):
    effective from June 1,2019:
    Accommodation tax of JPY 100 is charged at the property per person per night for room rates JPY7,000 and over and less than JPY 15,000.
    Accommodation tax of JPY 200 is charged at the property per person per night for room rates less than JPY 20,000.
    Accommodation tax of JPY 300 is charged at the property per person per night for room rates of JPY 20,000 and over.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Distance from city center2 km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)1980 JPY

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors11
  • Number of restaurants1
  • Number of rooms 160
  • Room voltage100

Reviews of hotel it. Osaka Shinmachi Nishishinsaibashi from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.4
Facilities8.8
Location8.3
Service9.0
Value for money8.8
High score for Osaka
Rating
9+ Exceptional (51)
8-9 Excellent (12)
7-8 Very Good (11)
6-7 Good (6)
<6 Below Expectation (5)
Time of the year
Mar - May (16)
Jun - Aug (30)
Sep - Nov (24)
Dec - Feb (15)
All guests (197)
All room types
All languages

Show reviews that mention 

Showing 85 verified guest comments
12345
10.0
Exceptional
Tammy from Australia
Solo traveler
Superior Single Room
Stayed 1 night in May 2019

Love this hotel!”

BOOK IT! Convenient location. Large, modern, clean rooms. Awesome amenity kit. Great facilities for relaxing or working. One of my new favourite hotels in Osaka (and I've stayed at many)!

Reviewed November 30, 2019

See room deals

Thank you very much for staying with us and taking the time to give us your feedback. We are glad to read your wonderful comments. Thank you again for choosing us, and we hope to see you again. hotel it. Osaka shinmachi

Responded December 09, 2019
hotel it. Osaka Shinmachi Nishishinsaibashi
10.0
Exceptional
Michael from United States
Couple
Superior Double Room
Stayed 2 nights in October 2019

Exceptional”

Really nice stay. Great rooms and shower. Great staff; helped receive and send a package to the next hotel I was traveling to in Kyoto. Location is close to subways and directly next to a great grocery store.

Reviewed November 03, 2019

See room deals

Thank you for staying with us and for taking the time to give us your wanderful feadback. We were relieved to hear that package reached you safely. We hope to see you again. Thank you again for choosing us. hotel it. osaka shinmachi

Responded November 04, 2019
hotel it. Osaka Shinmachi Nishishinsaibashi
10.0
Exceptional
Li
Couple
Superior Double Room
Stayed 3 nights in August 2019

nice hotel”

good location quite clean nice staff here is a super market beside this hotel near by the.subway

Reviewed August 27, 2019

See room deals

Thank you very much for choosing us. We really applicate your positive comments. We hope to see you again. Thank you. hotel it. osaka shinmachi

Responded August 28, 2019
hotel it. Osaka Shinmachi Nishishinsaibashi
10.0
Exceptional
MD from Brunei Darussalam
Couple
Superior Double Room
Stayed 6 nights in April 2019

FANTASTIC HOTEL”

STAFF VERY SUPERHELPFULL AND IN THE MIDDLE OF EVERYTHING

Reviewed May 09, 2019

See room deals

Thank you very much for staying with us. We appreciate your nice comments about our staff. We hope to see you again soon. hotel it. osaka shinmachi

Responded May 27, 2019
hotel it. Osaka Shinmachi Nishishinsaibashi
9.2
Exceptional
So from Hong Kong SAR, China
Family with teens
Connecting Rooms for 4 People - Non-Smoking
Stayed 4 nights in December 2019

Great stay ”

We loved the connection rooms we stayed, spacious compared to other hotels. The hotel is convenient, few minutes walk to subway station and there's a supermarket next door. The hotel is clean and receptionists are friendly.

Reviewed December 16, 2019

See room deals

Thank you for choosing us and taking the time to give us your wanderful feedback. We are glad to read your comments. Thank you again for staying with us, and we hope to see you again. hotel it. osaka shinmachi

Responded December 26, 2019
hotel it. Osaka Shinmachi Nishishinsaibashi
8.0
Excellent
Shih from Taiwan
Couple
Superior Double Room
Stayed 2 nights in October 2019

Small but cute room with everything a traveller needs.”

Our taxi drivers seemed to have hard time to find where it is, however the hotel itself actually is in great location, 3-min walk to tube station, and just 1-2 stops away to the popular Shinsaibashi. The room is small however has everything a traveller needs, love the tartan detail that makes the room even more quirky. My only concern is that when we checked in in the evening, the Japanese receptionist was not very welcoming compared to the ones we met in the daytime, other than that, it was a good experience staying at the hotel and will consider coming back next time.

Reviewed October 22, 2019

See room deals

Thank you very much for choosing us and for taking the time to give us your valued feadback. All your comments are very important for us. We will try to improve our service. We hope to see you again. Once again, thank you for your stay. hotel it. osaka shinmachi

Responded November 04, 2019
hotel it. Osaka Shinmachi Nishishinsaibashi
8.4
Excellent
GOH from Singapore
Family with young children
Superior Triple Room
Stayed 7 nights in October 2019

A very new hotel thats very clean ”

Like a new boutique hotel with a supermarket just beside. Very eco friendly hotel.

Reviewed October 24, 2019

See room deals

Thank you very much for taking the time to give us your wanderful feadback. We hope you enjoyed staying with us. We look foreard to seeing you again. Thank you again for staying withus. hotel it. osaka shinmachi

Responded November 03, 2019
hotel it. Osaka Shinmachi Nishishinsaibashi
7.6
Very good
King from Malaysia
Couple
Superior Twin Room Non-Smoking
Stayed 3 nights in December 2019

Clean & Quiet hotel”

The room we booked is bigger than we expected, the staffs are friendly, just that it located slightly away from town area, not much local food to have but there's an mart downstairs convenient to shop for groceries.

Reviewed December 11, 2019

See room deals

Thank you very much for staying with us. We hope you enjoyed staying with us. Thank you again for choosing us, and we look forward to seeing you again. hotel it. osaka shinmachi

Responded December 26, 2019
hotel it. Osaka Shinmachi Nishishinsaibashi
7.2
Very good
Esmond from Singapore
Couple
Superior Double Room
Stayed 3 nights in October 2019

Great concept”

Pros: beside a supermarket, located in a quiet environment, just a few stations away from the famous Dotonburi area Cons: quite a distance from the metro station

Reviewed October 10, 2019

See room deals

Thank you very much forchoosing us and for taking the time to give us your feadback. We hope you enjoyed staying with us. We look forward to seeing you again. hotel it. osaka shinmachi

Responded October 27, 2019
hotel it. Osaka Shinmachi Nishishinsaibashi
6.8
Good
Lee from Malaysia
Solo traveler
Superior Double Room
Stayed 3 nights in October 2019

Good”

Cleanliness not really good, first day the bed like no changed, we felt very itchy. After that was fine.

Reviewed October 15, 2019

See room deals

Thank you for staying with us and for taking your time to give us your feadback. We apologize for all the trouble we have caused for this. We will try to improve our servise. Thank you again for sharing your review, and we hope to see you again. hotel it. osaka shinmachi

Responded November 04, 2019
hotel it. Osaka Shinmachi Nishishinsaibashi
9.6
Exceptional
Hussam from Saudi Arabia
Solo traveler
Superior Single Room
Stayed 3 nights in June 2019

Best choices ”

Like new

Reviewed June 25, 2019

See room deals

Thank you very much for staying with us. We are glad to see your precious comments. We hope to see you again. Please come visit us again. hotel it. osaka shinmachi

Responded June 27, 2019
hotel it. Osaka Shinmachi Nishishinsaibashi
9.2
Exceptional
Ayaka from Japan
Group
Double Superior Room
Stayed 1 night in August 2022

Good”

The interior was so good and cute.

Reviewed September 01, 2022

See room deals

Thanks for your comment. We are glad to hear that you are fond of our interior design. We will keep working to make sure every client will enjoy staying at hotel it. Looking foward to seeing you again in the near future. Sincerely, hotel it.

Responded September 04, 2022
hotel it. Osaka Shinmachi Nishishinsaibashi
10.0
Exceptional
AYAKA from Japan
Group
Standard Triple Room
Stayed 2 nights in April 2022

Exceptional”

部屋がかわいい!

Reviewed October 01, 2022

See room deals

この度はhotel it.をご利用いただき、誠にありがとうございます。 お部屋に関するお褒めのお言葉をいただきまして大変嬉しく存じます。 次回お越し頂けた際にもお客様にご満足して頂けますよう日々努めて参ります。 また機会ございましたら是非当ホテルへお立ち寄り下さいませ。 hotel it. 宿泊課

Responded October 01, 2022
hotel it. Osaka Shinmachi Nishishinsaibashi
10.0
Exceptional
Yukiko from Japan
Solo traveler
Superior Single Room
Stayed 1 night in September 2022

お部屋が可愛い”

全体的におしゃれでかわいくて満足です!座って見れる鏡がなかったのだけちょっと残念だったかな。

Reviewed September 04, 2022

See room deals

この度は数あるホテルの中からhotel it.をご利用いただき誠にありがとうございます。 当館のデザインをお気に召していただけたようで嬉しく存じます。「座って見れる鏡」に関しましては設備面ですので早急な改善は致しかねますが、検討課題として社内で共有し、より良いホテル造りに努めて参ります。またお近くにお越しの際、当館をご利用候補のひとつに加えていただけますと幸いでございます。hotel it.宿泊課

Responded September 04, 2022
hotel it. Osaka Shinmachi Nishishinsaibashi
10.0
Exceptional
YUKAKO from Japan
Family with teens
Superior Double Room
Stayed 1 night in August 2022

Exceptional”

2回目の利用ですが、本当に過ごしやすくて今回もゆっくりくつろげました! 大阪に行く時はめちゃくちゃオススメです!

Reviewed August 30, 2022

See room deals

この度は数あるホテルの中からhotel it.をご利用いただき誠にありがとうございます。 ゆっくりお休みいただけたご様子が伺え、嬉しく拝読いたしました。また二回目のご利用とのことで、大変光栄でございます。また近くにお立ち寄りの際にも、当館をご利用候補のひとつとして検討いただけますと幸いです。お客様にまたお目にかかれる日を心よりお待ち申し上げます。hotel it.宿泊課

Responded September 04, 2022
hotel it. Osaka Shinmachi Nishishinsaibashi
2.8
shion from Japan
Group
Superior Double Room
Stayed 1 night in August 2022

二度と行きません”

予約の際に禁喫とダブル・ツインで選べたのでベットが離れたツインを選択しました。予約確認メールにもツインベットと表記されているのを確認し、チェックインしましたがいざ部屋に入るとダブルベッド。 フロントで事情を説明したところ、海外サイトを通してるからこっちにはそんな要望来ていない。ツインにしたいなら追加料金を払えと言われました。 こちらはツインで予約しているしメールにもそう記載されているのに金を払えの一点張り。 意味がわかりませんでした。 このままでは話も進まなさそうでその後に用事があり、時間も無かったので結局追加料金を払ってツインにはいらされましたが、 サービスの悪さと対応の仕方に腹が立ちました。 なんの為にベットのタイプを選択できるようななってるんですか? もう二度と利用しません。

Reviewed August 29, 2022

See room deals

この度はご利用ありがとうございました。Agodaのご予約画面上の掲載の間違いにより、お客様にご不便とご迷惑をおかけしまして誠に大変申し訳ございません。 Agodaには当館からも報告し、早急に対処するよう申し入れております。今後このようなことがないよう、努めて参ります。重ねてお詫び申し上げます。

Responded September 08, 2022
hotel it. Osaka Shinmachi Nishishinsaibashi
6.0
Ria from Japan
Group
Double Superior Room
Stayed 1 night in August 2022

歯ブラシ、くしがない”

このホテルはよかったけど、ブラシとくしがなくて困りました。

Reviewed August 27, 2022

See room deals

この度は数あるホテルの中からhotel it.をご利用いただき誠にありがとうございます。 ホテルに対してのお褒めのお言葉を頂戴し大変嬉しく存じます。またアメニティに関しましては2022年4月1日よりSDGsの観点から、プラスチック類の無料アメニティを廃止し、竹製の歯ブラシ/カミソリを有料販売させていただいております。何卒ご理解賜りますようお願い申し上げます。ご多忙の中ご感想をお寄せいただきありがとうございました。hotel it.宿泊課

Responded September 04, 2022
hotel it. Osaka Shinmachi Nishishinsaibashi
9.2
Exceptional
紘樹 from Japan
Group
Superior Double Room
Stayed 2 nights in August 2022

洗練された空間”

立地が良く、駅から近いのがよかったです。 外観も、ロビーも、そして客室もとてもオシャレで綺麗で洗練された雰囲気でした。 朝食もボリュームがあるけどちょうど良い量で、見た目も味もとても良かったです! 周辺施設について道順を尋ねた際も、丁寧に詳しく、そしてわかりやすく教えてくださり、とても嬉しかったです! また大阪に行くときには利用したいです!

Reviewed August 20, 2022

See room deals

この度は数あるホテルの中からhotel it.をご利用いただき誠にありがとうございます。数々のお褒めのお言葉を頂戴し、大変光栄に存じます。スタッフ一同嬉しく拝読いたしました。お客様からのお声に恥じぬよう精進して参りますので、是非次回お近くにお越しの際にもご利用いただけますと幸いです。ご多忙の中貴重なご感想をお寄せいただきありがとうございました。hotel it.宿泊課

Responded September 04, 2022
hotel it. Osaka Shinmachi Nishishinsaibashi
6.8
Good
Hitomi from Japan
Group
Connecting Twin Room
Stayed 1 night in August 2022

コスパ◎で素泊まりなら満足!”

4人グループで素泊まり一泊で利用でした! 駅からも近く、すぐ隣にスーパーもあり便利でした! 部屋は洗練された感じで、すっきりしていて良かったです。アメニティは必要最低限置いてある感じでした。今時のホテルの感じでした。 清掃面は、ヘアピンが1つ落ちていて少し残念でしたがそれ以外は水回りなどきれいでした。 お皿・ワイングラスやシルバーなどの貸し出しはフロントまで取りに行くスタイルでした。受付の方とバー兼レストランフロアの女性が対応してくれました。すぐに対応してくださり良かったです。 ですが、それを持ってエレベーターで部屋まで移動するのに、ナプキンで包むかトレイなどにのせていただけると思っていたので、直接ものだけ渡されたのですこしびっくりしました。。 チェックアウトは11:00でしたが、ピッタリくらいで清掃の方がノックをしてきた点も少し驚きました。 ホテルを思いっきり楽しみたい!というより素泊まり利用でさっくり泊まる方がおすすめかなあと思いました。コスパは◎なのでまた機会が有れば利用したいです。

Reviewed August 17, 2022

See room deals

この度は数あるホテルの中からhotel it.をご利用いただきありがとうございます。 お選び頂いたのにも関わらず、ご不快の念をおかけし、大変申し訳ございません。また今回頂戴したご意見につきましては社内で共有し、全てのお客様に快適な空間を提供できるよう早急に改善いたしますので、次回お近くにお越しの際にもご利用候補のひとつに加えて頂けますと幸いでございます。ご多忙の中、貴重なご意見を投稿いただきありがとうございました。hotel it.宿泊課

Responded September 04, 2022
hotel it. Osaka Shinmachi Nishishinsaibashi
10.0
Exceptional
ishige from Japan
Couple
Superior Double Room
Stayed 2 nights in May 2022

可愛かったです!”

お部屋がおしゃれでとても可愛くてたのしくすごせました!! なによりシャンプーなどの香りがさいこうすぎてほしいくらいです🥰

Reviewed August 12, 2022

See room deals

この度は数あるホテルの中からhotel it.をご利用いただきありがとうございます。 楽しくお過ごし頂けた様子を伺え、嬉しく拝読いたしました。当館のシャンプーですが「PROVINSCIA」というものを使用しております。宜しければご参考くださいませ。 また次回お近くにお越しの際にも、ご利用候補のひとつにhotel it.を加えていただけますと幸いでございます。ご多忙の中、貴重な口コミをお寄せいただきありがとうございました。hotel it.宿泊課

Responded September 04, 2022
hotel it. Osaka Shinmachi Nishishinsaibashi
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss