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JEN Johor Puteri Harbour by Shangri-La
JEN Johor Puteri Harbour by Shangri-La
JEN Johor Puteri Harbour by Shangri-La
JEN Johor Puteri Harbour by Shangri-La
JEN Johor Puteri Harbour by Shangri-La
JEN Johor Puteri Harbour by Shangri-La
JEN Johor Puteri Harbour by Shangri-La

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8.1

Excellent

1,189 reviews

1,189 reviews

View2
Housekeeping2
Breakfast1
See map

7.3

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Legoland Malaysia 3.3 km
Danga Bay 10.0 km
Sultan Abu Bakar State Mosque 11.4 km
Johor Bahru City Square 12.9 km
Jalan Wong Ah Fook 13.0 km
Arulmigu Sri Rajakaliamman Glass Temple 13.4 km
KSL City Mall 14.0 km
Nearby landmarks
Puteri Harbour 110 m
Puteri Harbour Satellite Clubhouse 170 m
Puteri Harbour International Ferry Terminal 440 m
Sungai Bahan Forest Reserve 1.7 km
Sungai Kemudi Forest Reserve 2.3 km
The Elysia Central Park 2.4 km
Gleneagles Hospital 2.6 km
kapitan 3.0 km
Mall of Medini 3.0 km
Legoland Sea Life 3.1 km

JEN Johor Puteri Harbour by Shangri-La

Persiaran Puteri Selatan, Puteri Harbour, Gelang Patah/Legoland, Johor Bahru, Malaysia, 79000 - See map

Conveniently situated in the Gelang Patah/Legoland part of Johor Bahru, this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Front desk [24-hour]

Complimentary WIFi in all rooms

Sauna

Currency conversion service

Steam room

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Exercise area
Swimming pool [outdoor]

Facilities

Car park

Shuttle service

Complimentary WIFi in all rooms

Front desk [24-hour]

Golf course [on-site]

Exercise area

Bicycles

Check-in/out [express]

This property is in high demand!

14 travelers have booked today.

Value for money7.3
Location rating7.3
Nearest airportSeletar Airport (XSP) - Singapore
Distance to airport23.9 km

Rooms available at JEN Johor Puteri Harbour by Shangri-La

Club King Room with Harbor View
...
  • Room size: 32 m²/344 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Club King Room
...
  • Room size: 33 m²/355 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 64 m²/689 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Premier Room
...
  • Room size: 53 m²/570 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Club Twin Room with Harbor View
...
  • Room size: 32 m²/344 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
Deluxe King Room
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club Twin Room
...
  • Room size: 33 m²/355 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Deluxe King Room with Harbor View
...
  • Room size: 32 m²/344 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 single beds or 1 sofa bed
Enter dates to see prices
Club Room with Harbor View
...
  • Room size: 32 m²/344 ft²
  • Sea view
  • 1 single bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at JEN Johor Puteri Harbour by Shangri-La?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to JEN Johor Puteri Harbour by Shangri-La?

A stay at JEN Johor Puteri Harbour by Shangri-La also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, JEN Johor Puteri Harbour by Shangri-La has a car park that's close to the hotel. Parking is free for guests. If you're looking for an easy way to get around Johor Bahru with private transportation, the hotel can arrange car rental for you.

What is the smoking policy at JEN Johor Puteri Harbour by Shangri-La?

JEN Johor Puteri Harbour by Shangri-La does not permit smoking in any of its rooms, but allows smoking in designated areas.

See map

Explore the neighborhood

What people love about JEN Johor Puteri Harbour by Shangri-La

  • 8

    Very good
    Staff 

    "Friendly n helpful"

    Poh

    |

    June 12, 2022

  • 7.6

    Very good
    Breakfast

    "Staff service and good buffet breakfast made up for it."

    AGNES

    |

    June 11, 2022

  • 8.4

    Excellent
    Staff 

    "Excellent service attitude and standards from the hotel staffs and skybar is simply amazing to enjoy your night there with a glass of ice cold beer or wine."

    Wai

    |

    June 10, 2022

Overall rating:

8.1

Excellent
1,189 reviews
Cleanliness
7.5
Facilities
7.1
Location
7.3
Read all reviews >
More about JEN Johor Puteri Harbour by Shangri-La

More about JEN Johor Puteri Harbour by Shangri-La

JEN Johor Puteri Harbour by Shangri-La welcomes guests with a rooftop swimming pool, a fitness centre and free WiFi access in all areas. This luxurious hotel is located just a 5-minute drive to the Legoland theme park. The popular Johor Premium Outlets and Senai International Airport are both a 35-minute drive away. Featuring hardwood floors, each elegant guestroom is fitted with a flat-screen TV with satellite channels, a seating area and tea/coffee making facilities. It also has an attached bathroom equipped with a hairdryer. Guests can enjoy a relaxing steam bath or traditional massages. JEN Johor Puteri Harbour by Shangri-La also features a 24-hour front desk, luggage storage space and meeting/banquet facilities. Offering beautiful harbour views, Harbour Café will serve an array of local and international flavours. Guests can also choose from a selection of wines and cocktails at Sky Bar.

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Amenities and facilities
Very good
Facilities

7.1

Languages spoken

  • English
  • Chinese [Mandarin]
  • Malay

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Garden
  • Golf course [on-site]
  • Massage
  • Pool with view
  • Sauna
  • Spa
  • Steam room
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Dry cleaning
  • Elevator
  • Food delivery
  • Hair salon
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Rental car
  • Shuttle service
Food and dining
Restaurants on site

Harbour Cafe

  • Cuisine: International
  • Menu: Buffet, A-la-carte

Skybar Bar & Restaurant

  • Cuisine: Asian, Grill/BBQ, Steakhouse
  • Menu: Buffet

Shake & Burger at Lobby Lounge

  • Cuisine: American
  • Menu: Buffet
Location
Persiaran Puteri Selatan, Puteri Harbour, Gelang Patah/Legoland, Johor Bahru, Malaysia, 79000
Very good
Location

7.3

Airports

  • Seletar Airport (XSP) - Singapore
    23.9 km
  • Senai International Airport (JHB) - Malaysia
    24.9 km

Hospital or clinic

  • Gleneagles Hospital
    2.6 km

Shopping

  • Mall of Medini
    3.0 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Legoland Malaysia
    3.3 km
  • Danga Bay
    10.0 km
  • Sultan Abu Bakar State Mosque
    11.4 km
  • Johor Bahru City Square
    12.9 km
  • Jalan Wong Ah Fook
    13.0 km
  • Arulmigu Sri Rajakaliamman Glass Temple
    13.4 km
  • KSL City Mall
    14.0 km

Nearby landmarks

  • Puteri Harbour
    110 m
  • Puteri Harbour Satellite Clubhouse
    170 m
  • Puteri Harbour International Ferry Terminal
    440 m
  • Sungai Bahan Forest Reserve
    1.7 km
  • Sungai Kemudi Forest Reserve
    2.3 km
  • The Elysia Central Park
    2.4 km
  • Gleneagles Hospital
    2.6 km
  • kapitan
    3.0 km
  • Mall of Medini
    3.0 km
  • Legoland Sea Life
    3.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00
Property announcements

Breakfast for children between age 6 - 11 years old is chargeable at MYR 29 for buffet breakfast per child sharing an existing bed with 2 adults.

Reviews of JEN Johor Puteri Harbour by Shangri-La from real guests

Provided by verified guests of Agoda
7.2
/
10
Very good
Cleanliness7.5
Facilities7.1
Location7.3
Service7.8
Value for money7.3
High score for Johor Bahru
Rating
9+ Exceptional (4)
8-9 Excellent (3)
7-8 Very Good (6)
6-7 Good (2)
<6 Below Expectation (8)
Time of the year
Mar - May (14)
Jun - Aug (9)
Sep - Nov (0)
Dec - Feb (0)
All guests (56)
All room types
Showing 23 verified guest comments
12
8.8
Excellent
Nurhamizah from Singapore
Family with young children
Deluxe Twin Room
Stayed 1 night in June 2022

Good place”

Had a good stay. Clean and comfortable

Reviewed July 01, 2022

See room deals

2.8
Marilyn from Singapore
Group
Deluxe King Room
Stayed 1 night in June 2022

Acceptable”

Hotel badly maintained and standards dropped compared to my previous visit 3 years ago, does not feel like a 4-star hotel anymore.

Reviewed June 26, 2022

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5.2
Marcus from Singapore
Couple
Deluxe Twin Room
Stayed 1 night in June 2022

Terrible experience ”

Agoda posted photo with bathtub and sea view, but actually it's not. And not even a basic sandals provided, the hotel staff can even reply us - "you have to request", what a hotel standard! The hotel is not accessible too, booking Grab for more than 1 hour to pick-up, and no nearby public transport, hotel staff have no idea of any other alternative, they only advise you to call the cab service which fare is 3x higher than Grab. Very disappointed trip, be aware of fake advertisement. Never come back again!

Reviewed June 19, 2022

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6.8
Good
chong from Singapore
Family with young children
Deluxe King Room
Stayed 2 nights in June 2022

Good”

Finally able to revisit this hotel after a few years due to the Covid 19 pandemic. The reasons that my family would chose to stay in this hotel is because of the proximity to Legoland and the great breakfast. However, we found out that there is no more free shuttle service to Legoland and the breakfast buffet is longer that great any more. Hope that the hotel will improve on the breakfast and bring back the shuttle service again.

Reviewed June 17, 2022

See room deals

8.0
Excellent
Poh from Malaysia
Couple
Deluxe Twin Room
Stayed 1 night in June 2022

Staff service is good”

Friendly n helpful

Reviewed June 12, 2022

See room deals

7.6
Very good
AGNES from Singapore
Family with young children
Deluxe King Room
Stayed 2 nights in June 2022

Return stay”

This is my 3rd time staying and 1st time after Covid. Most restaurants/pubs that used to line the harbour-front are no longer around so the hotel is less lively now. Staff service and good buffet breakfast made up for it.

Reviewed June 12, 2022

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8.4
Excellent
Wai from Singapore
Family with young children
Deluxe King Room
Stayed 2 nights in June 2022

Staffs are amazing but carpark cleanliness needs serious attention”

Excellent service attitude and standards from the hotel staffs and skybar is simply amazing to enjoy your night there with a glass of ice cold beer or wine. Thr only downside is the carpark cleanliness. Rubbish bins were full and in fact over flown however no one bothered to clean up for the place during our entire 3 days stay which the place stinks as bad as a rubbish chute. Hopefully the hotel managements can improve the cleanliness and lighting to provide a better sense of security in the carpark

Reviewed June 11, 2022

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2.0
Doris from Singapore
Family with young children
Deluxe Twin Room
Stayed 1 night in June 2022

Standard have drop alot”

We have paid RM21 to have the harbour view but the window was covered with algae, curtains and floor are dirty and dusty, there is used slipper left behind under the bed. I have been to this hotel many times before covid but after covid, the condition of the room are very bad. Breakfast variety is very little compare to last time. This hotel is part of Shangri-la but it is less than 3star hotel now. Please do something on the room maintenance

Reviewed June 08, 2022

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6.8
Good
JULIANA from Singapore
Family with young children
Deluxe Twin Room
Stayed 1 night in June 2022

Not the best with kids”

No restaurant open during lunch time in the hotel. Pool bar is closed during the day, and it’s really difficult to get grabs from hotel to go anywhere, if you don’t have a car.

Reviewed June 05, 2022

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10.0
Exceptional
Ariff from Malaysia
Family with young children
Deluxe King Room
Stayed 1 night in May 2022

Nice hotel”

Stay here because go to legoland. A very nice hotel.

Reviewed May 30, 2022

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8.0
Excellent
mohd from Malaysia
Family with teens
Deluxe Twin Room
Stayed 1 night in May 2022

Very good”

Nice

Reviewed May 29, 2022

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8.8
Excellent
Ng from Malaysia
Couple
Deluxe King Room
Stayed 1 night in May 2022

good to stay”

is nice to stay in this hotel,in room dining food is delicious,and hope tv in hotel room can be upgrade to smart TV is better,but not recommend go to the skybar,the buffet food taste is bad and the chooser of food is so little,not worth for the money i pay,hope can improve in this

Reviewed May 29, 2022

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4.8
yee from Malaysia
Family with young children
Deluxe King Room
Stayed 1 night in May 2022

Not well maintained ”

Hotel looks worn out and not really maintained.

Reviewed May 29, 2022

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4.8
Munirah from Malaysia
Couple
Deluxe King Room
Stayed 2 nights in March 2022

Hotel location”

Hotel is not easily accessible if you are not driving. The hotel is pretty run down and the surrounding is not well maintained.

Reviewed May 23, 2022

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7.6
Very good
Nur from Singapore
Family with young children
Deluxe King Room
Stayed 1 night in May 2022

Okay ”

Upset that they didn’t told us that the pool is opened 11am the time that we need to check out, as initially our plan is to bring our child there after having breakfast. The pool t&c stated the pool operation hr is 7am-8pm. Love the yogurt & donut for breakfast. Clean room.

Reviewed May 21, 2022

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10.0
Exceptional
Raymond from Singapore
Couple
Deluxe King Room
Stayed 1 night in May 2022

Awesome and friendly ”

Nice and clean hope next time have bathtubs

Reviewed May 16, 2022

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7.6
Very good
Maria from Malaysia
Couple
Deluxe Twin Room
Stayed 2 nights in May 2022

Very good”

Hotel breakfast is satisfied. But for in room toiletries, iron board should be upgrade and improve. The rest are ok.

Reviewed May 09, 2022

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9.6
Exceptional
Tan from Singapore
Couple
Deluxe King Room
Stayed 1 night in May 2022

Best staycation hotel”

Beside value for money, clean and large bedroom, staffs are friendly and attentive.. Hopefully the surroundings more tenants setup their shop here to bring back before covid crowd..

Reviewed May 08, 2022

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6.0
Tat from Malaysia
Family with young children
Deluxe King Room
Stayed 2 nights in April 2022

Third time stay, cleanness need to be improved”

This is my third time to stay here, compared with previous two times, I think room cleanness need to have some monitoring, the bedsheet got water mark and hairs, pillows cases same as bedsheets, cup not clean at all, when we have breakfast at level 1 restaurant , the spoons also not clean properly. Hope the service will be maintained as previous before MCO

Reviewed May 02, 2022

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10.0
Exceptional
Syed from Singapore
Solo traveler
Deluxe King Room
Stayed 1 night in April 2022

b”

b

Reviewed April 21, 2022

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12
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