Hotel Jen Manila in Philippines - Room Deals, Photos & Reviews
Hotel Jen Manila
Hotel Jen Manila
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Deluxe Hot Deal - Min. 2 nights - Guestroom Hotel Jen Manila
Deluxe Hot Deal - Min. 2 nights - Guestroom
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Lobby
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Lobby
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Excellent
Location
8.0
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Removed from saved list
2016

Hotel Jen Manila

Excellent location
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Excellent
From 1258 reviewsSee what guests said
8.0
Recommended by 85% of guests
Value for money7.8
Location rating8.0
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport5.6 km
Has restaurantYes
  • 890 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms

Room choices
8.4
Excellent
Room comfort & quality
Don't miss out!8 travelers have booked today.
Club Room
Club Room
...
  • City view
  • 36 m²/388 ft²
  • 1 king bed or 2 double beds
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Club Bay view
Club Bay view
...
  • Sea view
  • 36 m²/388 ft²
  • 1 king bed or 2 double beds
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Premier Suite
Premier Suite
...
  • Sea view
  • 72 m²/775 ft²
  • 1 king bed
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Deluxe Room
Deluxe Room
...
  • City view
  • 36 m²/388 ft²
  • 2 double beds or 1 king bed
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Executive Suite
Executive Suite
...
  • City view
  • 72 m²/775 ft²
  • 1 king bed
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Deluxe Bay View
Deluxe Bay View
...
  • Sea view
  • 36 m²/388 ft²
  • 1 king bed or 2 double beds
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Deluxe Hot Deal - Min. 2 nights
Deluxe Hot Deal - Min. 2 nights
...
  • 36 m²/388 ft²
  • Separate shower/bathtub
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Deluxe
Deluxe
...
  • Smoking allowed
  • Shower and bathtub
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Double Or Twin Duplex
Double Or Twin Duplex
...
  • Shower and bathtub
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Twin Duplex
Twin Duplex
...
  • Shower and bathtub
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More about Hotel Jen Manila

More about Hotel Jen Manila

"Our stay was fantastic!"

Reviewed January 31, 2016

Alelie R. from Philippines

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Family with young children

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Filipino cuisine
Filipino cuisine
Vatel Restaurant Manila
1.4 km Filipino, French, Mediterranean
iBread
1.7 km Filipino
Hizon's Cakes & Pastries
2.3 km Filipino
Asian cuisine
Asian cuisine
Kimchi
220 m Asian, Korean
Century Park Seafood Restaurant
350 m Asian, Chinese, Seafood
The Buoy
350 m Asian, Filipino, French
Chinese cuisine
Chinese cuisine
Joward's Hotpot and Seafoods Restaurant
1.5 km Chinese, Seafood
China Place
1.6 km Chinese
Mr Loh Seafood Restaurant
1.6 km Chinese, Seafood

What they offer

"Very comfortable room and a great buffet breakfast."

Jonathan from Australia

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Solo traveler
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1258)Booking.com Reviews (803)
8.0
Read reviews from:
Cleanliness8.2
Facilities7.5
Location8.0
Room comfort and quality8.4
Service8.4
Value for money7.8
Provided by verified guests of Agoda
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Showing 978 verified guest comments
12345
10.0
Exceptional
SHERYLL from Singapore
Family with young children
Club Room
Stayed 5 nights in August 2018
it was always a pleasant stay and its my 2nd time, staff are friendly, food is great & the location”
Im taking this oppurtunity to compliment the staffs who takes effort to follow what iv requested them to surprise my daugther on her birthday cake surprise they bring up and and sing together with us. iT was really a great experience and my daugther my pleased and was so delighted😀 And to mention Alex the Fronth Office Manager who always serves me with the heart and provide the certain request that iv opted for. I will definitely reccomend Jen Hotel to my friends colleages and relatives to stay there. Cudos to all the staff and to mention the chef 👍🏻 👍🏻 for the great food. We stay for 5 days and every morning we look forward what are the nicest foods😊 they will serve. Overall im giving a excellent service! Thank You
Reviewed August 16, 2018
9.6
Exceptional
Anton from Russia
Business traveler
Deluxe Room
Stayed 2 nights in December 2017
Convenient location and unparalleled customer focus”
I stay here most of the time for both business and family visits. Staff know me as part of family. Great customer service and responsiveness on all issues that may arise during a stay. Will keep coming back here.
Reviewed August 15, 2018
9.2
Exceptional
Eric from Philippines
Family with teens
Club Bay view
Stayed 1 night in August 2018
Exceptional”
Accomodating patient staff...
Reviewed August 12, 2018
8.8
Excellent
ANDREW from Malaysia
Business traveler
Deluxe Room
Stayed 1 night in July 2018
Well Maintain Hotel”
Good breakfast! But the room shower room a bit out of dated and need renovation? Generally still worth to stay.
Reviewed July 30, 2018
Dear Mr. Andrew, Thank you for sharing your recent stay / experience with us. Your kind words about our breakfast is well appreciated. Your comments mean a lot to us all as they help us to continually strive to further improve. We hope that you enjoyed your stay with us and we see you back soon. Kind regards, Frencie Duadua Hotel Manager
Responded July 31, 2018
Hotel Jen Manila
9.6
Exceptional
Christian from United States
Couple
Deluxe Room
Stayed 1 night in July 2018
Nice”
It’s always a joy to come here. Friendly and efficient staff, great pool with bar service, tasty buffet, nice rooms!
Reviewed July 15, 2018
Dear Christian, Thank you for sharing your recent stay with us. Your kind words about our service, team, buufet and room is well appreciated. Your comments mean a lot to us all as they help us to continually strive to further improve. We are glad that you enjoyed your stay with us and we see you back soon. Kind regards, Frencie Duadua Hotel Manager
Responded July 27, 2018
Hotel Jen Manila
8.0
Excellent
Jefferson from Philippines
Family with young children
Deluxe Room
Stayed 1 night in December 2017
Nice for chilling”
Everything is nice and good.
Reviewed July 10, 2018
Dear Mr. Jefferson, Thank you for sharing your recent experience with us. Your feedback means a lot to us all as they help us to continually strive to further improve. We are looking forward to welcoming you back soon. Kind regards. Frencie Duadua Hotel Manager
Responded July 27, 2018
Hotel Jen Manila
10.0
Exceptional
Jose from Philippines
Solo traveler
Deluxe Room
Stayed 1 night in July 2018
Incredible! ”
Excellent hotel amenities, amazing ambiance, superbly hospitable staff. It was an incredible experience. I would definitely stay there again.
Reviewed July 09, 2018
9.2
Exceptional
Dante from Philippines
Couple
Deluxe Room
Stayed 1 night in June 2018
Almost perfect”
We selected this hotel because of its proximity to the location of the event we are going to attend. Check-in was quick and check-out fast as well. The room was clean and it seems that all rooms has a view of Roxas Blvd. The only negative aspect of this hotel is the parking area, it's located across the backstreet.
Reviewed June 28, 2018
Dear Mr. Dante, Thank you for sharing your stay experience with us. Your kind words about our location, service and our room is well appreciated. Your comments mean a lot to us all as they help us to continually strive to further improve. We hope that you enjoyed your stay with us and we see you back soon. Kind regards, Frencie Duadua Hotel Manager
Responded July 11, 2018
Hotel Jen Manila
8.4
Excellent
Pauline from United Kingdom
Couple
Deluxe Room
Stayed 2 nights in June 2018
Staff Friendly Hotel”
Our overall stayed at Hotel Jen is exceptional! All the staff are very approaching. They have made us feel welcome and especially let us feel that Hotel Jen was our second home as well. The lady that served us at the Club Lounge 2 nights in a row is really nice and generous. They also accommodate my birthday cake request for my boyfriend even it’s a bit early. But overall we are satisfied with our stay. Will go back there in the future!
Reviewed June 27, 2018
Dear Ms. Pauline, Thank you for affording sometime to share your recent stay with us and I am glad that you had an excellent one. Thank you for all your positive thoughts about our team and your whole service experience which I gladly shared to the team. Thank you for staying with us and we look forward to welcoming you back and experience “That Jen Feeling” again. Kind regards, Frencie Duadua Hotel Manager
Responded July 11, 2018
Hotel Jen Manila
10.0
Exceptional
mercy from Australia
Family with young children
Deluxe Room
Stayed 2 nights in June 2018
Very nice room and big..clean.staff so nice to approach.”
Im coming back again and again for their service.thank u.
Reviewed June 27, 2018
Dear Ms. Mercy, Thank you for sharing your recent stay with us. Your kind words about our room, service and our team is well appreciated. Your feedback means a lot to us all as they inspire us to consistently deliver delightful service to our guests. We are pleased that you enjoyed your stay with us and we see you back soon. Kind regards, Frencie Duadua Hotel Manager
Responded July 11, 2018
Hotel Jen Manila
5.2
Jeff from United States
Couple
Deluxe Bay View
Stayed 1 night in June 2017
Not optimal”
I don't know what it is about staying in manila but it seems like every hotel just cannot meet the same standards met everywhere else in the world. This hotel is certainly no exception. It's like the hotel will photograph really well but when you're actually there it's just not that great. The staff give a really wonderful smiles but when it comes time to get service it just falls flat. It's a cheap taxi ride to the mall of Asia which is why we tend to go there. We can also get to some of the shows that happened in Manila easily. It's not great but it's better than most.
Reviewed June 24, 2018
Dear Mr. Jeff, Thank you for sharing your recent stay with us and I am so sorry for the upset we caused you. Your feedback means a lot to us all as they help us to continually strive to further improve. We hope we will be given another opportunity to regain your confidence in us. Kind regards. Frencie Duadua Hotel Manager
Responded June 26, 2018
Hotel Jen Manila
3.2
Brian from United States
Solo traveler
Deluxe Room
Stayed 2 nights in June 2018
Musty smell in all rooms”
Apparent water damage throughout the hotel. Rooms smell moldy. Beware of the 1600/night upsell to a "better room with a better view" I was forced back to my deluxe room after staying in the "upgraded room and I was happier with the deluxe room compared to the upgrade.
Reviewed June 13, 2018
Dear Mr. Brian, Thank you for taking the time to share with us your stay experience and I am so sorry for the upset we caused you. Your comments mean a lot to us all as they help us to continually strive to further improve. We hope for your return. Kind regards, Frencie Duadua Hotel Manager
Responded June 13, 2018
Hotel Jen Manila
3.6
Brian from United States
Solo traveler
Deluxe Room
Stayed 1 night in June 2018
Not a good value for the money”
I knew I was only staying there for 1 night but I booked a deluxe room for two nights because my flight back to the states left at 10:00 PM. So I paid for two nights. Upon check in I was offered an upsell for 1600 php each night. The upsell included all you can eat snacks at their Club lounge (an Impressive view I must say) for two hours in the evening, Nachos/cheese sauce made me sick. Also included was breakfast the next day, and an upgraded room with a nicer view (that is what I was told). So I went for one the upsell for one night only (1600) since I didn't expect to be there the morning of my last day. I was led to my upgraded room. Upon entering the room I noticed a musty smell (water damage) and the view was a joke. The view was of the neighboring hotel which looks to be right in your face. Not good. I called and asked to be transferred to another room, which I was within 30 minutes. This room smelled the same. I have reached the max words for this review...:-(
Reviewed June 13, 2018
Dear Mr. Brian, Thank you for taking the time to share with us your stay experience and I am so sorry for the upset we caused you. Rest assured that all your concerns will be addressed with the concerned teams. Your comments mean a lot to us all as they help us to continually strive to further improve. We hope for your return. Kind regards, Frencie Duadua Hotel Manager
Responded June 13, 2018
Hotel Jen Manila
10.0
Exceptional
Bernadette from Philippines
Couple
Deluxe Room
Stayed 2 nights in February 2018
Exceptional”
great experience. free upgrade of our room. accommodation staffs. thank you!
Reviewed June 11, 2018
Dear Ms. Bernadette, Thank you for sharing your recent stay with us. Your kind words about our service and our team is well appreciated. Your feedback means a lot to us all as they inspire us to consistently deliver delightful service to our guests. We are glad that you enjoyed your stay with us and we look forward to your return soon. Kind regards, Frencie Duadua Hotel Manager
Responded June 13, 2018
Hotel Jen Manila
3.6
jasmin from United States
Family with young children
Deluxe Room
Stayed 1 night in June 2018
not clean, smelly hotel!”
The reason why i booked this coz its said by " Shangrila" . The Marriot hotel was fully booked so i ended up staying here. For the price, it's just okay considering the breakfast is included. the hotel was so old looking and not properly maintained. Not coming back here!
Reviewed June 10, 2018
Dear Ms. Jasmin, Thank you for sharing your recent stay experience with us and I am so sorry for the upset we caused you. Your feedback means a lot to us all as they help us to continually strive to further improve. We hope that you will give us another opportunity to be of service to you. Kind regards, Frencie Duadua Hotel Manager
Responded June 13, 2018
Hotel Jen Manila
8.0
Excellent
Glenn from Philippines
Couple
Deluxe Room
Stayed 1 night in June 2018
No frills hotel”
Building and other amenities are a bit dated (stains in the carpet, for example). Free valet parking for check in guests.
Reviewed June 06, 2018
Dear Mr. Glenn, Thank you for sharing your recent stay with us. Your comments mean a lot to us all as they help us to continually strive to further improve. We hope that you enjoyed your stay with us and we see you back soon. Kind regards, Frencie Duadua Hotel Manager
Responded June 07, 2018
Hotel Jen Manila
9.6
Exceptional
Gerald from Philippines
Family with young children
Deluxe Room
Stayed 1 night in May 2018
worth staying”
great stay. definitely will book again!
Reviewed June 05, 2018
Dear Mr. Gerald, Thank you for sharing your recent stay with us. Your comments mean a lot to us all as they help us to continually strive to further improve. We are glad that you enjoyed your stay and we look forward to your return soon. Kind regards, Frencie Duadua Hotel Manager
Responded June 07, 2018
Hotel Jen Manila
8.8
Excellent
Gerald from Philippines
Family with young children
Deluxe Room
Stayed 1 night in May 2018
worth to stay”
worth staying especially with young children. you are right in front of STAR City, baby!
Reviewed June 05, 2018
Dear Mr. Gerald, Thank you for sharing your recent stay with us. Your kind words about our location is well appreciated. Your comments mean a lot to us all as they help us to continually strive to further improve. We hope that you enjoyed your stay with us and we see you back soon. Kind regards, Frencie Duadua Hotel Manager
Responded June 07, 2018
Hotel Jen Manila
8.0
Excellent
Donnabel from Philippines
Family with young children
Deluxe Room
Stayed 1 night in May 2018
I like... I dont like..”
I like the the following 1. Welcome drinks 2. Late check out 3. Free Transport to SM MOA 4. Fast cheeck out. I dont like.. 1. Breakfast for kids was for a fee 2. They only eat cereals. 3. Printing for a page document cost P57. 4. Deposit of P2k.
Reviewed June 05, 2018
Dear Ms. Donnabel, Thank you for taking the time to share with us your stay experience and I am so sorry for the upset we caused you. Your comments mean a lot to us all as they help us to continually strive to further improve. Thank you too for your positive feedback and we look forward to your return soon. Kind regards, Frencie Duadua Hotel Manager
Responded June 07, 2018
Hotel Jen Manila
10.0
Exceptional
David from United Kingdom
Solo traveler
Club Room
Stayed 4 nights in May 2018
Exceptional”
The staff are fantastic very helpful courteous. I recommend this hotel
Reviewed May 30, 2018
Dear Mr. David, Thank you for sharing your recent stay with us. Your kind words about our service and our team is well appreciated. Your feedback means a lot to us all as they inspire us to consistently deliver delightful service to our guests. We are pleased that you enjoyed your stay with us and we see you back soon. Kind regards, Frencie Duadua Hotel Manager
Responded May 31, 2018
Hotel Jen Manila
12345
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