Hotel Jen Penang
Hotel Jen Penang
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"Nice cozy concept."

Soon B.

|

May 2, 2018

Deluxe King - Hallway/Corridor/Stairway Hotel Jen Penang
Deluxe King - Hallway/Corridor/Stairway
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Lobby Hotel Jen Penang
Lobby
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Lobby Hotel Jen Penang
Lobby
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Swimming pool [outdoor] Hotel Jen Penang
Swimming pool [outdoor]
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See map Hotel Jen Penang
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Excellent
Location
8.7
See all 41 photos Hotel Jen Penang
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What guests are saying:
Good location.
Hsiu from Taiwan
Group
Good Location. And thank you Hotel give us an surprise cake for our Anniversary. Helpful staff. Worth all of it.
Ng from Malaysia
Couple
Location is excellent
affandi from Malaysia
Family with teens
It is good location for us. We can walk to Chowrasta market to enjoy all famous delicious food :) And we had fun at besides Komtar towel for The Gravityz.
Ng from Malaysia
Family with teens
Will be back again. One of the highly recommended hotel in George Town
Lim from Singapore
Couple
Beautiful hotel with awesome staffs. Superb location, right next to Komtar and the famous Penang Rd Chendol. Rooms were beautiful!
Vijay from Singapore
Couple
There’re the several costs charged in hotel exclude of agoda’s price
elsye from Indonesia
Business traveler
Location is in the heart of Georgetown, walking distance to Komtar, famous Penang road etc. Staffs were very friendly and helpful. Room is very clean and comfortable. Very value for money. Highly recommended.
Siok from Singapore
Family with teens
Nice and very satisfied with the hotel, in terms of almost everything. Location very good and nearby shopping complex too.
Janet from Malaysia
Family with teens
Newly renovated

Hotel Jen Penang

Excellent location
- Inside city center
- What's nearby?
Excellent
From 5174 reviewsSee what guests said
8.2
/
10
Excellent service
8.3
Recommended by 94% of guests
Value for money8.0
Distance to city center1 km
Location rating8.7
Nearest airportPenang International Airport (PEN)
Distance to airport14.2 km
  • 70 meters to public transportation

  • Located in heart of Penang

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.2
Excellent
Room comfort & quality
This property is in high demand!Last booked 10 hours ago | 10 travelers are looking at this property right now
Club King Room
Club King Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
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Club Family Room
Club Family Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed and 1 sofa bed
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Club Twin Room
Club Twin Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
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Deluxe (Weekend Package)
Deluxe (Weekend Package)
...
  • Room size: 28 m²/301 ft²
  • City view
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Family King Room
Family King Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed and 1 sofa bed
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Deluxe Twin
Deluxe Twin
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
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Deluxe Double Room
Deluxe Double Room
...
  • Room size: 28 m²/301 ft²
  • Shower and bathtub
  • 1 king bed
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Apartment
Apartment
...
  • Room size: 56 m²/603 ft²
  • City view
  • 1 super king bed
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Deluxe King
Deluxe King
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
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Suite
Suite
...
  • Room size: 104 m²/1119 ft²
  • City view
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Have a question for Hotel Jen Penang?

What people love about the property

  • "Clean room and friendly staffs."

    Srikanok

    |

    April 7, 2018

  • "Good location , nice designed hotel"

    CHAN

    |

    April 6, 2018

  • "Great service and lovely buffet."

    LEE

    |

    April 5, 2018

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More about Hotel Jen Penang

More about Hotel Jen Penang

"Very nice place to stay.."

tan

|

April 7, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Very lovely place."

Hui Y.

|

April 12, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (5174)Booking.com Reviews (1538)
8.2
/
10
Cleanliness8.2
Facilities7.9
Location8.7
Room comfort and quality8.2
Service8.3
Value for money8.0
Provided by verified guests of Agoda
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All guests (5174)
All room types
Showing 4077 verified guest comments
12345
10.0
Exceptional
Cheryl from Singapore
Couple
Deluxe Double Room
Stayed 1 night in November 2018
Extremely satisfied”
We are very pleased with our stay with Hotel Jen Penang because of the swift check in process and good customer service from front counter. Room has very nice design, looks new and clean too. They have carpark within their hotel so it’s very convenient and safe as we drove there.
Reviewed November 19, 2018
10.0
Exceptional
Phang from Malaysia
Business traveler
Deluxe Double Room
Stayed 2 nights in October 2018
Best in Georgetown”
One of the most warm and cozy hotel in the middle of buzzing Georgetown. If only they make the entry from parking to lobby with a ramp instead of staircase, it would be much much better. Take nothing away, Jen has some of the best beds and pillows to ensure you have a wonderful night sleep.
Reviewed November 16, 2018
8.8
Excellent
rakesh from Singapore
Family with young children
Deluxe Twin
Stayed 3 nights in June 2018
Great hotel”
There was a slight unpleasant smell in the toilet. However the service recovery was first class!...they immediately came to sort out the problem...further when we came back to room after a day out...there were some food goodies waiting for us with a letter apologizing with a follow up phone call. way to go!
Reviewed November 12, 2018
8.0
Excellent
NOR
Business traveler
Club Twin Room
Stayed 2 nights in November 2018
Fantastic ”
Everything was great and the location is really convenient.
Reviewed November 12, 2018
8.8
Excellent
Sherly from Malaysia
Family with young children
Family King Room
Stayed 2 nights in December 2017
Excellent”
good
Reviewed November 12, 2018
10.0
Exceptional
LOOSEE from Malaysia
Solo traveler
Deluxe Double Room
Stayed 1 night in November 2018
It was an excellent hotel !”
Excellent hotel indeed !
Reviewed November 11, 2018
5.2
Sze from Singapore
Solo traveler
Deluxe Double Room
Stayed 4 nights in November 2018
Above average”
This is my second visit to Jen hotel and I was disappointed with the hotel services. First, I open up a sealed shower cap and found that it is wet and full of water drops. Secondly, I requested for house keeping but when I return and found only the bed was tidied, the rest of the area was still messy and Shampoo was not top up. The only good feedback is the Receptionists are having very good attitude. I saw a used shower gel at my first day visit, it is so unwelcoming. The rest of the days are getting worst, continue to have used item to guest, never TOP up the necessary items and never tidy the room properly.
Reviewed November 10, 2018
10.0
Exceptional
Lim from Singapore
Family with young children
Family King Room
Stayed 3 nights in October 2018
Excellent Location”
We love this hotel. Had a great stay in the family room. We will definitely stay in this hotel again when we next visit. Thank you Hotel Jen !
Reviewed November 10, 2018
10.0
Exceptional
Soon from Malaysia
Business traveler
Deluxe Double Room
Stayed 2 nights in October 2018
great hotel”
love the cozy feeling in this hotel.
Reviewed October 31, 2018
8.8
Excellent
Ee from Singapore
Family with teens
Family King Room
Stayed 3 nights in January 2018
Convenient location, value for money”
Hotel is in central location, easily accessible and within walkable distance from main attractions (eg famous chendol).
Reviewed October 27, 2018
7.2
Very good
Chip from Malaysia
Family with young children
Stayed 2 nights in October 2018
Free & easy ”
Hotel location good
Reviewed October 25, 2018
Dear Chip, Thank you for the review. We are glad to know you have been benefited from the convenient hotel location. Being located in the middle of Georgetown, our guest can have an easy access to explore the city within walking distance. We look forward to see and welcome you back again for yet another great stay. Best regards, Ody Odayappan General Manager
Responded October 26, 2018
Hotel Jen Penang
7.6
Very good
MOHD from Malaysia
Family with young children
Deluxe Double Room
Stayed 1 night in October 2018
Strategic place”
This hotel is very near with Komtar and 3 shopping complex. Recommended for those like shopping.
Reviewed October 24, 2018
Dear Mohd, Thank you for the review. We are simply glad to know you have found a convenient hotel location which indeed strategically located in between of three shopping malls. We would love to welcome you back again for yet another great stay. Best regards, Ody Odayappan General Manager
Responded October 26, 2018
Hotel Jen Penang
10.0
Exceptional
Po from Hong Kong
Couple
DOUBLE DELUXE - BED AND BREAKFAST
Stayed 3 nights in October 2018
Great stay in George Town”
Room was clean and spacious, staff were helpful and friendly. Do try their food in the lounge, they serve the best char kway teow seriously! The satay were good too! The price were a bit pricey compare to the food stalls around, but definitely worth the penny.
Reviewed October 22, 2018
Dear Po, Thank you for sharing your stay experience with us. We are simply glad to know you had a great stay at Hotel Jen Penang and met many expectations throughout the stay. It's great to know you have enjoyed the dining experience especially with the signature Char Kway Teow and Assorted Satay. We look forward to having you back again in the near future. Best regards, Ody Odayappan General Manager
Responded October 26, 2018
Hotel Jen Penang
8.8
Excellent
WENG from Malaysia
Business traveler
Deluxe Double Room
Stayed 1 night in October 2018
Good location”
Check-in was quite fast, rooms clean. The free carpark was good as the hotel was in the center of the city. Walking distance to some good shopping malls and local coffee shops. The gym was quite well equipped but the hotel should consider reducing the number of machines for users' safety as the machines were too close to each other. Was the hotel good? Yes. Was it good value for money? Probably not considering other options in Penang.
Reviewed October 22, 2018
Dear Weng, Thank you for the review. We hope you have enjoyed your time with us, and we hope to see you again in the near future. Best regards, Ody Odayappan General Manager
Responded October 26, 2018
Hotel Jen Penang
10.0
Exceptional
Nur from Singapore
Group
Family King Room
Stayed 2 nights in October 2018
Exceptional”
Newly renovated hotel. Rooms were clean and had lots of amenities. Just beside 1st Avenue and Prangin mall. Staff were friendly and helpful. Overall, a great place to stay.
Reviewed October 21, 2018
Dear Nur, Thank you for sharing your stay experience with us. We are simply glad that you've enjoyed the stay, and I can see that our staff and ideal location are plus points for you. We would love to see and welcome you back again in the near future. Best regards, Ody Odayappan General Manager
Responded October 26, 2018
Hotel Jen Penang
7.2
Very good
Kiang from Malaysia
Business traveler
Deluxe Twin
Stayed 3 nights in October 2018
Old swimming pool”
Everything was fine. Just that the swimming pool is dated. Should have renovate together with hotel room
Reviewed October 21, 2018
Dear Kiang, Thank you for the review. We appreciate your feedback on our swimming pool and we wish to inform that our guest can enjoy complimentary usage of our sister property swimming pool facilities at Golden Sands Resort, Batu Ferringhi during their stay. We hope you can use this on your next stay with us. We hope to see you back soon! Best regards, Ody Odayappan General Manager
Responded October 26, 2018
Hotel Jen Penang
8.0
Excellent
Yi-chen from Taiwan
Solo traveler
Club King Room
Stayed 3 nights in October 2018
Good location and nice service.”
I stayed in a room with a nice view. The club lounge is good, so do the staffs and the food and drinks. It is close to Komtar and other tourist spots are not far away.
Reviewed October 19, 2018
Dear Yi-Chen, Thank you for the nice write-up. We are pleased to know you have enjoyed the stay especially with the club lounge benefits and hospitality. In regards to the hotel location, we are indeed conveniently located in the middle of Georgetown which our guest can explore the city within walking distance. We look forward to welcome you back again in the near future. Best regards, Ody Odayappan General Manager
Responded October 26, 2018
Hotel Jen Penang
9.2
Exceptional
Ivy from Singapore
Family with young children
Stayed 3 nights in October 2018
Fantastic!”
Sleek hotel at a convenient location! Stayed 3 nights and the staff group are all very friendly. Hotel is well kept, modernized and clean. Gym is well equipped and pool is of reasonable enjoyment.
Reviewed October 17, 2018
10.0
Exceptional
Choong from Singapore
Couple
Deluxe Double Room
Stayed 3 nights in October 2018
You’ve got to stay here at least once!!”
This is by far one of the best hotels I’ve stayed so far. Below are the pros and cons I’ve listed for reference; Pros - centralised location which allows you to walk to many attractions / local street hawkers. - 2 big shopping malls just located next to the hotel. - beautiful rooms with a great view. we stayed in the city view room. - cleanliness is 10/10 as rooms are cleaned everyday. - hotel gym is spacious with steam bath facilities. - most importantly, hotel staffs are extremely friendly and helpful making the stay pleasant. Cons - water flow from shower head is pretty weak. may take longer for baths. - swimming pool is not that fanciful. consists of a basic adult pool and a children’s pool.
Reviewed October 16, 2018
Dear Choong, Thank you for sharing your detailed stay experience with us. We are simply delighted to know you had a great stay at Hotel Jen Penang. Your sharing of the pros and cons of the stay is so much appreciated. We are indeed conveniently located, and the great description of the stay is so well appreciated. We're looking forward to welcoming you back for your next trip here. Best regards, Ody Odayappan General Manager
Responded October 26, 2018
Hotel Jen Penang
8.0
Excellent
CaiLing from Singapore
Group
Family King Room
Stayed 2 nights in October 2018
Nice place with not so fantastic location ”
Great service. Not so near food stalls.
Reviewed October 15, 2018
Dear CaiLing, Thank you for sharing the review. We are glad to know our services have met up to your satisfaction. Your comment on our location has also been noted. We sincerely hope we can have another opportunity to welcome you back. Best regards, Ody Odayappan General Manager
Responded October 26, 2018
Hotel Jen Penang
12345
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