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Hotel Keihan Universal Tower
Hotel Keihan Universal Tower
Hotel Keihan Universal Tower
Hotel Keihan Universal Tower
Hotel Keihan Universal Tower
Hotel Keihan Universal Tower
Hotel Keihan Universal Tower

Removed from saved list

8.5

Excellent

5,170 reviews

5,170 reviews

Housekeeping33
Breakfast21
Shops17
See map

9.3

Exceptional

Location rating score

Exceptional location
Exceptional for walking
Parking
Available
Walkable places
Osaka Takoyaki Museum

80 m

Universal Citywalk Osaka

90 m

Little Osaka

110 m

Ajigawa River

430 m

Universal City Train Station

60 m

Popular landmarks
Universal Studios Japan

570 m

Osaka Aquarium Kaiyukan

1.7 km

Shinsaibashi-Suji Shopping Street

5.5 km

Minami (Namba)

5.8 km

Dotonbori

5.8 km

Closest landmarks
Universal Studios Japan

570 m

Minion Park

710 m

Sakurajima Train Station

830 m

Ajikawaguchi Train Station

880 m

Yahataya Park

1.1 km

Hotel Keihan Universal Tower

6-2-45 Shimaya, Konohana-ku, Bay Area, Osaka, Japan, 554-0024 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Bay Area part of Osaka, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Dotonbori. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot spring bath on-site.

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Highlights

50 meters to public transportation

Check-in [24-hour]

Excellent breakfast

Excellent view

580 meters to Universal Studios Japan

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Car park

Complimentary WIFi in all rooms

Luggage storage

Contactless check-in/out

Spa

Sauna

Restaurants

This property is in high demand!

56 travelers have booked today.

Value for money8.4
Distance to city center4.5 Km
Location rating9.3
Nearest airportOsaka International Airport (ITM)
Distance to airport13.2 km

Rooms available at Hotel Keihan Universal Tower

Excellent
Room comfort & quality

8.4

High Floor Triple Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 single beds and 1 sofa be...
Enter dates to see prices
Casual Twin Non-Smoking
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
High Floor Twin Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Superior Triple Non-Smoking
...
  • Room size: 37 m²/398 ft²
  • Non-smoking
  • 1 sofa bed and 2 single bed...
Enter dates to see prices
High Floor Superior Quadruple Room - Non-Smoking
...
  • Room size: 37 m²/398 ft²
  • Non-smoking
  • 2 single beds and 2 sofa be...
Enter dates to see prices
Superior Twin Room Non-Smoking
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior - Non-Smoking
...
  • Room size: 37 m²/398 ft²
  • Non-smoking
  • 5 single beds
Enter dates to see prices
High Floor Superior Triple Room - Non-Smoking
...
  • Room size: 37 m²/398 ft²
  • Non-smoking
  • 2 single beds and 1 sofa be...
Enter dates to see prices
Standard Two Beds
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Superior Quadruple Room - Non-Smoking
...
  • Room size: 37 m²/398 ft²
  • Shower and bathtub
  • 2 single beds and 2 sofa be...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Keihan Universal Tower?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Keihan Universal Tower?

For those who wish to drive their own cars, Hotel Keihan Universal Tower has a car park right on site for maximum convenience. Parking is available for a fee of 3500 JPY per day.

Is breakfast offered at Hotel Keihan Universal Tower?

Start your mornings right, with the continental and buffet breakfast options offered at Hotel Keihan Universal Tower. Adults can enjoy breakfast offered with an additional charge of 2860 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel Keihan Universal Tower?

Hotel Keihan Universal Tower features 2 on-site restaurants for your dining convenience. Dishes are served in buffet during opening hours.

What is the smoking policy at Hotel Keihan Universal Tower?

Hotel Keihan Universal Tower does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Hotel Keihan Universal Tower?

The closest train, metro, or bus station to Hotel Keihan Universal Tower is Universal City Train Station, 50 m away.

What restaurants are nearby Hotel Keihan Universal Tower?

Hotel Keihan Universal Tower’s neighborhood is Bay Area which includes popular restaurants such as Hotel Keihan Universal Tower the Garden, Top of Universal and Pink Berry The Park Front Hotel.

What popular shopping places are close to Hotel Keihan Universal Tower?

Located in the Bay Area area, Hotel Keihan Universal Tower is close to great shopping choices like Universal Citywalk Osaka, Little Osaka and Legoland Discovery Center Osaka.

What are popular attractions near Hotel Keihan Universal Tower?

Hotel Keihan Universal Tower is located in Bay Area area, which is famous for attractions such as Universal Studios Japan, Osaka Aquarium Kaiyukan and Tempozan Ferris Wheel.

What popular natural sightseeing spots are close to Hotel Keihan Universal Tower?

Hotel Keihan Universal Tower is located within Bay Area, which makes it conveniently close to natural sights including pump.

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Explore the neighborhood

What people love about Hotel Keihan Universal Tower

  • 10

    Exceptional

    "easy access on universal and all the restaurant definitely be back there again"

    Anthony

    |

    July 8, 2022

  • 10

    Exceptional

    "We enjoy our stay"

    Arlene

    |

    July 2, 2022

  • 7.6

    Very good

    "Our stay for 2 nights was good."

    May

    |

    June 19, 2022

Property ranking|Compared to 3,172 Osaka properties
See all rankings
Location score
9.3/10
Room comfort score
8.4/10
Room size
31 sqm.
Cheapest price score
Better than
97
%
of Osaka properties
Better than
96
%
of Osaka properties
Bigger than
93
%
of Osaka properties
Better than
92
%
of Osaka properties
Overall rating:

8.6

Excellent
3,917 reviews
Cleanliness
8.7
Facilities
8.3
Location
9.3
Read all reviews >
What travelers say they love:
This is our second stay here and will stay again in the futu...
Herbert from United States
Family with young children
More about Hotel Keihan Universal Tower

More about Hotel Keihan Universal Tower

Hotel Keihan Universal Tower

Take everything available in Osaka with a comfort stay at Hotel Keihan Universal Tower. Go beyond the touristy and get deeper into the offerings of Osaka with a stay at Hotel Keihan Universal Tower, located merely 5.8 km from Dotonbori.
Hotel Keihan Universal Tower offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as luggage storage and safety deposit boxes for guests' convenience.
Staying for a long time, or just need clean clothes? At the hotel, your favorite travel outfits will be kept clean and available with laundry service provided on-site. For lazy days and nights, in-room conveniences like daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Hotel Keihan Universal Tower guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service and air conditioning for your convenience. In-room entertainment such as television, in-room video streaming and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator and bottled water in some rooms for when you feel like it is needed.
It's good to know that a hair dryer and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Hotel Keihan Universal Tower. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Hotel Keihan Universal Tower has vending machines that provide round-the-clock refreshment, at low cost.
Recreational facilities at Hotel Keihan Universal Tower are designed for escape and relaxation. Finish your vacation days right by dropping in at the massage, steam room, spa and sauna.


Around the property

Take advantage of the opportunity to explore Osaka while in the city. One of the city's most iconic and famous buildings is Osaka Castle, located 8.9 km away.


Reasons to stay here

Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 95% of the city's accommodation.
This accommodation is highly recommended for its location, scoring higher than 96% of other options in the city.
It's hard to beat the room comfort here, which is rated higher than 96% of other accommodations in Osaka.

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Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Breakfast

36 mentions

Housekeeping

34 mentions

Food & Dining

14 mentions

View

7 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Japanese
  • Korean

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Steam room
  • Ticket services

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Coffee shop
  • Restaurants
  • Vending machine

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Contactless check-in/out
  • Convenience store
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Elevator
  • Heating in public area
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area

For the kids

  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [on-site]
  • Parking [paid]
Food and dining
Restaurants on site

ザ・ガーデン

  • Cuisine: European, Japanese
  • Menu: A-la-carte

トップ・オブ・ユニバーサル

  • Cuisine: European
  • Menu: Buffet
Location
6-2-45 Shimaya, Konohana-ku, Bay Area, Osaka, Japan, 554-0024
Exceptional
Location

9.3

Airports

  • Osaka International Airport (ITM)
    13.2 km 32 min drive
  • Kobe Airport (UKB)
    19.4 km 38 min drive

Public transportation

  • Universal City Train Station
    60 m 1 min walk
  • Sakurajima Train Station
    830 m 11 min walk

Hospital or clinic

  • Fujita Hospital
    4.4 km

Shopping

  • Shinsekai Ichiba
    6.5 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    770 m 10 min walk
What's nearby

Popular landmarks

  • Universal Studios Japan
    570 m
  • Osaka Aquarium Kaiyukan
    1.7 km
  • Shinsaibashi-Suji Shopping Street
    5.5 km
  • Minami (Namba)
    5.8 km
  • Dotonbori
    5.8 km
  • Kuromon Market
    6.3 km
  • Kuchu Teien Observatory
    6.4 km
  • Tsutenkaku
    6.5 km
  • Osaka Castle Park
    8.3 km
  • Osaka Castle
    8.9 km

Nearby landmarks

  • Universal City Train Station
    60 m
  • Osaka Takoyaki Museum
    80 m
  • Universal Citywalk Osaka
    90 m
  • Little Osaka
    110 m
  • Ajigawa River
    430 m
  • Universal Studios Japan
    570 m
  • Minion Park
    710 m
  • Sakurajima Train Station
    830 m
  • Ajikawaguchi Train Station
    880 m
  • Yahataya Park
    1.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 10 people or 5 rooms, different policies and additional supplements may apply.
  • The hotel does not accept bookings for resell purposes regardless of whether individuals or travel agencies.
  • According to tax regulation, guests should pay bath tax surcharge of JPY 150 per person directly to the property upon check-in.
    Children under elementary school students are exempted from bath tax surcharge.
  • According to local tax regulation, guests should pay accommodation tax surcharge directly to the property upon check-in (per person per night):
    effective from June 1,2019:
    Accommodation tax of JPY 100 is charged at the property per person per night for room rates JPY7,000 and over and less than JPY 15,000.
    Accommodation tax of JPY 200 is charged at the property per person per night for room rates less than JPY 20,000.
    Accommodation tax of JPY 300 is charged at the property per person per night for room rates of JPY 20,000 and over.
  • Computers and printer rental is not available.

    We Allow bed-sharing for pre-school child per bed

    Luggage can be dropped off before check-in.
    The bed in the guestroom cannot be placed side by side.
  • [31st floor natural view hot spring spark] Natural hot springs are not included in the plan. A separate usage fee will be charged for bathing.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Distance from city center4.5 Km
  • Travel time to airport (minutes)60

Extras

  • Breakfast charge (unless included in room price)2860 JPY
  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsno
  • Number of floors32
  • Number of restaurants2
  • Number of rooms 641
  • Room voltage120
  • Year property opened2002

Parking

  • Daily parking fee3500 JPY

Reviews of Hotel Keihan Universal Tower from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.7
Facilities8.3
Location9.3
Room comfort and quality8.4
Service8.7
Value for money8.4
High score for Osaka
Rating
9+ Exceptional (969)
8-9 Excellent (424)
7-8 Very Good (359)
6-7 Good (111)
<6 Below Expectation (142)
Time of the year
Mar - May (512)
Jun - Aug (523)
Sep - Nov (377)
Dec - Feb (593)
All guests (3,917)
All room types
All languages

Show reviews that mention 

Showing 2,005 verified guest comments
12345
9.7
Exceptional
Hana from United States
Family with young children
Stayed 3 nights in February 2015

Great hotel, ideal location for Universal Studios”

proximity to USJ, size of room, ambiance

I feel so lucky that we got a room in this hotel for our visit to Universal Studios Japan (& Harry Potter World). It was ideal for our situation, and the price we got on Agoda was very reasonable considering the other local options. We have 2 kids and they will sleep together (or one will sleep on the floor) if necessary, but at Keihan Universal Tower we were able to get a quad room with beds for everyone. The size of the room provided ample space for the beds, and we still could move around and eat at a little table in the room. For Japan, this was a large room. We were also on the 27th floor, so we had an incredible view, including a view of the park. We could see when the line started forming in the morning, so we knew when to get over to the entrance and line up. (P.S. Both days we were there, the park opened 45 minutes earlier than scheduled, so get there early just in case!) If you can get a room at this hotel (they book up early), I highly recommend it.

Reviewed February 21, 2015

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Thank you for staying at our hotel. And we appreciate you took the time to give us feedback. Our entire staff will continue to strive to satisfy you in your future stay. We look forward to meeting you again soon. Best regards, Hotel Keihan Universal Tower

Responded May 18, 2018
Hotel Keihan Universal Tower
10.0
Exceptional
William from Australia
Family with teens
Superior Quadruple Room - Non-Smoking
Stayed 3 nights in September 2018

Thoroughly enjoy the experience”

We totally enjoy the stay at this Keihan Universal Tower hotel. All facilities are excellent, clean with large room and lots of beds for our family of 4. It is so close to the Universal Studio Park that it allows us to get there early and leave the theme park as later as we wanted. Lots of things to do around the hotel with lots of choice of restaurant and convenient stores. Train station is just next to the hotel. Highly recommended.

Reviewed October 05, 2018

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Thank you for staying at Hotel Keihan Universal Tower this time. In addition, thank you again for your cooperation in the submission during your busy occasion. However, regarding the correspondence of the staff, I apologize for letting me feel uncomfortable. I will tell the responsible person in charge opinion which I received, and I am willing to give guidance so that there will be no such thing in the future. We are very sorry to cause you trouble, but we will continue to devote our eyes to satisfy our customers every day, so it is greatly appreciated that you can come to our hotel again. We are looking forward to seeing you again from the same staff. Hotel Keihan Universal Tower

Responded October 17, 2018
Hotel Keihan Universal Tower
9.6
Exceptional
Melissa from Philippines
Family with teens
High Floor Superior Triple Room - Non-Smoking
Stayed 1 night in April 2016

Momentous Hotel Experience”

Hotel keihan Tower is the best hotel in universal studios japan because of its location, facilities and of course, value for money. Beside the hotel are shopping malls and restaurants. USJ and universal city station is just a few minutes walk from the hotel. We had a memorable stay in the hotel, though we didn't have enough time to try their sky spa. Nonetheless, we had good memories In Hotel Keihan.

Reviewed April 23, 2016

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Thank you for staying at our hotel. And we appreciate you took the time to give us feedback. Our entire staff will continue to strive to satisfy you in your future stay. We look forward to meeting you again soon. Best regards, Hotel Keihan Universal Tower

Responded May 15, 2018
Hotel Keihan Universal Tower
10.0
Exceptional
low from Malaysia
Family with young children
Stayed 2 nights in February 2013

Great location, big room and good service”

just few step to univesal studio

hotel keihan universal tower is a great place to stay when you travel with children because its just few step away from the park and its very conveinience with variety of food and shopping place. there have a 24 hours conveinience store called lawson just at the corner of the hotel. the room is big for a couple traveling with young child.

Reviewed February 26, 2013

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Thank you for staying at our hotel. And we appreciate you took the time to give us feedback. Our entire staff will continue to strive to satisfy you in your future stay. We look forward to meeting you again soon. Best regards, Hotel Keihan Universal Tower

Responded May 18, 2018
Hotel Keihan Universal Tower
8.7
Excellent
Hollie from United States
Family with young children
Stayed 2 nights in May 2013

Great location”

Beautiful rooms, friendly staff, decent breakfast buffet

We had a very nice stay with Universal Towers. We planned our trip to go to Universal Studios and the location was perfect! If your on the right side, you can see Universals right outside your window. The other side is the view of the bay. When I checked in, it was not only quick, but since we got there really early, they took our luggage and had it in our room waiting for us when we cod check in. I also have a 1 yr. old and when I made a reservation, I didn't ask for a crib and they had one up in our room and didn't even charge us for it. The location is right inside city walk where there is lots of restaurants. Bubba Gump Shrimp, T.G.I.Fridays, Hard Rock Cafe, McDonald's, Indian Restaurant, Raman shop, and a few others. They also have a few shops in the area. The train station is right outside the city walk soon as you get off the universal city train. They also have a Lawson's ( convenient store ) right down stairs. So you don't really have to drive anywhere. You can also purchase aquarium tickets which they have a ferry that takes you to it. Highly recommend it. My only down side to this hotel is the beds are not really comfortable. Felt like they were hard. Other than that, great place.

Reviewed June 01, 2013

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Thank you for staying at our hotel. And we appreciate you took the time to give us feedback. Our entire staff will continue to strive to satisfy you in your future stay. We look forward to meeting you again soon. Best regards, Hotel Keihan Universal Tower

Responded May 18, 2018
Hotel Keihan Universal Tower
9.6
Exceptional
Ann from Singapore
Family with young children
Superior Quadruple Room - Non-Smoking
Stayed 2 nights in November 2018

Best value for money for USJ Hotel”

Its the 2nd nearest hotel to USJ with the Park Front Hotel being the nearest. For the price, Hotel Keihan Universal Tower has the best value. Booked a quad room and it was spacious! Toilets are also spacious with a nice deep bath tub. Definitely recommended.

Reviewed November 21, 2018

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Thank you for staying with us. We are delighted that you liked our hotel. And we appreciate the compliment. Your kind words are a great motivation for us. Our entire staff will continue to strive to satisfy you in your future stay. We look forward to seeing you again soon! At last we appreciate you took the time to write this review. Best regards, HOTEL KEIHAN UNIVERSAL TOWER

Responded November 23, 2018
Hotel Keihan Universal Tower
8.7
Excellent
Caris from Australia
Solo traveler
Stayed 1 night in October 2013

bright lights, fun and shopping”

Awesome breakfast buffet, close to Universal studios and Hard Rock cafe

Hotel Keihan Universal Tower has themed shops and restaurants on its door step. It has a mix of traditional and international restaurants and cafes. Universal studios is right around the corner and access to the aquarium by boat isn't far either. This hotel is perfect for families with children or adults who are children at heart. The breakfast buffet was one of the best I've had in a long time. Topped with a chocolate fountain and strawberries. Yum!

Reviewed October 09, 2013

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Thank you for staying at our hotel. And we appreciate you took the time to give us feedback. Our entire staff will continue to strive to satisfy you in your future stay. We look forward to meeting you again soon. Best regards, Hotel Keihan Universal Tower

Responded May 18, 2018
Hotel Keihan Universal Tower
10.0
Exceptional
Toh from Singapore
Group
Stayed 2 nights in March 2017

Will come back again!”

Although the room was slightly smaller than expected, it was a very pleasant stay and if I go to USJ again, I will still choose Hotel Keihan Universal Tower! The staff are very polite and their service is very good! The room was very clean as well. The ambience of the hotel is nice and warm too!

Reviewed March 14, 2017

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Thank you for staying at our hotel. And we appreciate the compliment. Your kind words are a great motivation for us. Our entire staff will continue to strive to satisfy you in your future stay. We look forward to meeting you again soon! At last we appreciate you took the time to write this review. Best regards, Hotel Keihan Universal Tower

Responded May 08, 2017
Hotel Keihan Universal Tower
9.3
Exceptional
Deanna from United States
Couple
Stayed 3 nights in May 2015

Perfect location & luxurious hotel”

Room size

My husband and I arrived at Hotel Keihan after doing extensive traveling in Taiwan. We checked in easily and we're pleased with the room size and other accomodations. Our bed wasn't as soft as US hotel beds, however the full size couch in our room and chair were great to relax on. We don't mind the hard beds but I'm sure some Americans wouldn't be able to sleep on it. We traveled all over Japan using the JR station that is less than 5 minutes from the Hotel. We didn't eat the buffet food as we went to the sushi and ramen restaurant s near by. Another wonderful convenience is the 5 min walk from the hotel to universal studios!!!if you are taking willer bus this is also another reason to stay here. We spent two nights there and walked (7 minute walk) to the willer express night bus to Tokyo! We may stay here again next year !!

Reviewed May 26, 2015

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Thank you for staying at our hotel. And we appreciate you took the time to give us feedback. Our entire staff will continue to strive to satisfy you in your future stay. We look forward to meeting you again soon. Best regards, Hotel Keihan Universal Tower

Responded May 15, 2018
Hotel Keihan Universal Tower
10.0
Exceptional
Jean from Philippines
Family with teens
Stayed 3 nights in May 2018

Location location location!!!”

If your main purpose is convenience for your family to stay and visit Osaka Universal Studios, I highly recommend staying in this hotel. They have very reasonable rates for a hotel just a few steps to Universal Studios. Staff was very helpful with our stay particularly escorting us to the limousine bus when we check out for our flight in Kansai. A family of 4 can easily fit in rooms larger than those in Tokyo hotels. You will be spoiled for choices of food & souvenir items in Universal City. The Hotel also serves an excellent buffet breakfast. Tip: you can visit Osaka Kaiyukan Aquarium by taking a ferry direct. fee is only 750 yen for a 10 minute trip as apposed to close to an hour using subways.

Reviewed May 18, 2018

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Thank you for staying at our hotel. And we really appreciate your kind words of praise regarding the convenient location of our hotel near a train station. Please consider staying with us again for the convenience of our location. We look forward to your next stay. At last we appreciate you took the time to write this review. Best regards, HOTEL KEIHAN UNIVERSAL TOWER

Responded October 23, 2018
Hotel Keihan Universal Tower
10.0
Exceptional
Jubhet from Philippines
Couple
Stayed 1 night in January 2016

10.0 for this amazing hotel!!!!”

We were surprised they upgraded our room for FREE!!! We really enjoyed our stay here as location is at the Bay area...just walking distance to Universal Studios. Very nice and cozy room...so spacious and overloooking the entire city of Osaka. Buffet restaurant looked so tempting, although we were not able to try it due to limited time. Fast room WIFI, super comfy bed that is perfect after a thrilling visit at Universal. We super enjoyed our stay here! 2 thumbs up!!!

Reviewed January 28, 2016

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Thank you for staying at our hotel. And we appreciate you took the time to give us feedback. Our entire staff will continue to strive to satisfy you in your future stay. We look forward to meeting you again soon. Best regards, Hotel Keihan Universal Tower

Responded May 15, 2018
Hotel Keihan Universal Tower
10.0
Exceptional
MALENITO from Philippines
Family with young children
Stayed 4 nights in October 2018

Exceptional”

Hotel Keihan Universal Tower is a happy Place. Near the metro, near USJ, breakfast is good, The only downside is the size of the room, it is okay if 2 to 3 persons will occupy it but for 4 to 5 guests, it is quite crowdy.

Reviewed November 07, 2018

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Thank you for staying with us. We are delighted that you liked our hotel. And we appreciate the compliment. Your kind words are a great motivation for us. Our entire staff will continue to strive to satisfy you in your future stay. We look forward to seeing you again soon! At last we appreciate you took the time to write this review. Best regards, HOTEL KEIHAN UNIVERSAL TOWER

Responded November 23, 2018
Hotel Keihan Universal Tower
8.0
Excellent
Ngai from Hong Kong SAR, China
Solo traveler
Stayed 4 nights in January 2013

Excellent hotel with great room views ”

Location, services, views

Hotel Universal Keihan Tower is next to the JR station. It is easily seen and found. It also locates next to Universal Studios Japan. Since I stayed in a rather high floor, I could enjoy the vivid night views of USJ and the Bay Area. The room is clean and big. If you feel hungry at night, it is easy to find a place to eat because Universal City Walk is next to the hotel. The staff in the hotel are helpful and they can provide you with a lot of useful information. They can also speak fair English. No worry for communication problems.

Reviewed January 23, 2013

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Thank you for staying at our hotel. And we appreciate you took the time to give us feedback. Our entire staff will continue to strive to satisfy you in your future stay. We look forward to meeting you again soon. Best regards, Hotel Keihan Universal Tower

Responded May 18, 2018
Hotel Keihan Universal Tower
8.8
Excellent
JULIATUZZAHARA from Malaysia
Family with young children
Standard Triple Room
Stayed 3 nights in December 2017

2 mins walk to train station & 5mins walk to Universal Studios Japan”

It is strategically located in the universal city area& next to train station.Once you reached the universal city station, u go up and the hotel is right in front of you. Starbucks and Lawson convenience mart is right below the hotel. The hotel also located right in front of the universal walk so that you can see around, having your lunch or dinner and do some shopping. USJ is just 5 mins walk and you can even request for room with USJ park view. The standard room is a bit small but worth it since most of the time you will not be in the room. It is near to the train station so that you can also explore Osaka from there!

Reviewed December 10, 2017

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Dear Mr/Ms. JULIATUZZAHARA Thank you for staying at our hotel. And we really appreciate your kind words of praise regarding the convenient location of our hotel near a train station. Please consider staying with us again for the convenience of our location. We look forward to your next stay. At last we appreciate you took the time to write this review. Best regards, HOTEL KEIHAN UNIVERSAL TOWER

Responded December 10, 2017
Hotel Keihan Universal Tower
9.7
Exceptional
Maria from Philippines
Family with teens
Stayed 2 nights in May 2015

Hotel Keihan Universal Tower in May 2015”

cleanliness, location to Universal Studios, shops and restaurants around the hotel

This hotel is just outside Universal Studios that it felt like we were living at USJ's doorstep. It was a swift check-in, the front staff were friendly and my parcel from Japan post was waiting for me at the Front Desk.and I was just pleased with our room. The room was clean, the bathroom had the famous japanese high-tech toilet, cute freebie toiletries and the beds are so comfortable. Because we had not had dinner, we went down to check out the restaurants outside. As it was already past 10pm, only Lawson (convenience store) was open. (all the restaurants were closed.) This Lawson just outside the hotel had so much food items to choose from (everything's in japanese so good luck!) We saw that there's a number of restaurants at the nearby City Walk and we planned to go there for dinner the next day.) The next day, we went to Universal Studios and after a tiring first day in USJ, I was so glad that the hotel was just a 5 minute walk. After dropping off the things that we bought at Harry Potter Wizard World, we were ready to explore the shops and restaurants in City Walk. The next morning was a Saturday...But we had to check out first before going back to USJ. Check out was at 11am, and it was again efficiently done.They kept our luggage for the time that we were at USJ. I would highly recommend this hotel to travelling families esp to Filipino families planning to visit Universal Studios. I know how it can be a "major production" to be travelling with kids.

Reviewed May 14, 2015

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Thank you for staying at our hotel. And we appreciate you took the time to give us feedback. Our entire staff will continue to strive to satisfy you in your future stay. We look forward to meeting you again soon. Best regards, Hotel Keihan Universal Tower

Responded May 18, 2018
Hotel Keihan Universal Tower
10.0
Exceptional
Tran from Australia
Family with teens
Stayed 3 nights in September 2016

Excellent location”

Only 2 mins from train station. Located right in Universal city and about 5 mins to Universal Studio. Our kids had a great time at Universal Studio. It was very convenient to travel to Osaka city via train as well. We were lucky to book with a special/promotion rate, from around $1000 down to around $250 (this was what advertised). The hotel room was big, we had 4 single beds and still had space to walk around. Free WiFi and great for kids after a day in Universal Studio and Osaka.

Reviewed October 10, 2016

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Thank you for staying here at Hotel Keihan universal Tower. We are so glad that you had enjoyed stay here in our hotel. As you said, our hotel is located a suitable place not only to go to the Universal Studios Japan but also to go to the sightseeing. Please consider staying with us again for the convenience of our location. We certainly look forward to the pleasure of welcoming you back and serving you again in the near future. Best regards, Hotel Keihan Universal Tower

Responded August 11, 2017
Hotel Keihan Universal Tower
9.7
Exceptional
Halian from Malaysia
Solo traveler
Stayed 2 nights in January 2013

The Best Hotel i stayed in Japan”

Location,breakfast,wifi,big room

I travel in Japan for two weeks with my friend and we stayed in 5 diffrent hotel around Japan.We akl agreed that this is the best hotel we stayed in.The location is super,only 3-5 minute walk fto the Universal Studio.This hotel provide us with free breakfast which is awesome.The room is big and the wifi connection is superb.Located only 1-2 minute walking from Universal City Station and 5-7 minute walking to the Osaka Bay.We stayed in 17th floor and the view from our room was very beautiful.Simply the best hotel we stayed in our 2 weeks trip to Japan.

Reviewed January 28, 2013

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Thank you for staying at our hotel. And we appreciate you took the time to give us feedback. Our entire staff will continue to strive to satisfy you in your future stay. We look forward to meeting you again soon. Best regards, Hotel Keihan Universal Tower

Responded May 18, 2018
Hotel Keihan Universal Tower
8.4
Excellent
Emma from Australia
Group
Standard Two Beds
Stayed 4 nights in October 2018

Excellent”

This hotel is in a great location to Universal city and Universals studios Osaka Japan. The JR train line is also close and links up the Osaka Loop line quite easily. The hotel rooms are considered quite small for western standards but are not "capsule hotel" size. The room we were in on the 29th floor was a twin that could be converted into a triple (there was a pull out bed under mine), which would have been a really tight fit. Please note that the beds used are really hard, my bed was literally a table (as it hid the extra pull out mattress) with a thin mattress on top. I found it very difficult to get comfortable and sleep on. There is not much room for luggage, but the bathroom is a decent size. You do want a room located on a high floor, as the noise from the theme park and the universal city walk does filter through. We could still hear the screams and music from the 29th floor but mostly stops by 11 pm. The staff speak generally good English and provide excellent service.

Reviewed October 29, 2018

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Thank you for staying with us. We are delighted that you liked our hotel. And we appreciate the compliment. Your kind words are a great motivation for us. Our entire staff will continue to strive to satisfy you in your future stay. We look forward to seeing you again soon! At last we appreciate you took the time to write this review. Best regards, HOTEL KEIHAN UNIVERSAL TOWER

Responded November 23, 2018
Hotel Keihan Universal Tower
9.2
Exceptional
ROWENA from Philippines
Family with teens
Stayed 4 nights in June 2018

Rowen Rubia - family of 4 - from Philippines ”

Hotel itself is excellent in terms of FOOD ( Breakfast) , location (within Universal City vicinity ) , cleanliness,( everyday cleaning and change of night wear and consumables ) except for staff ( NO rude staff - in fact you can feel their willingness to help , but due to communication barrier wasn't able to ) - can not understand ENGLISH at all - I need to write in a small paper and leave it to the counter - then somebody was able to read my message . Suggest that in all shifts ( staff schedule ) - assign somebody who can understand English - even simple English . It's really hard to communicate to those who can't understand even a very simple English . Overall - The Hotel was more than what I expected to be , near Train Station , with convenience store just beside the Hotel entrance - the Breakfast is very good - lots of choices with unlimited supply , even the night wear were provided. Great Hotel , very satisfied, will definitely recommend to friends coming to Osaka .

Reviewed June 18, 2018

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Thank you for staying with us. We are delighted that you liked our hotel. And we appreciate the compliment. Your kind words are a great motivation for us. Our entire staff will continue to strive to satisfy you in your future stay. We look forward to seeing you again soon! At last we appreciate you took the time to write this review. Best regards, HOTEL KEIHAN UNIVERSAL TOWER

Responded July 19, 2018
Hotel Keihan Universal Tower
8.8
Excellent
Maria from Philippines
Family with young children
Superior Quadruple Room - Non-Smoking
Stayed 3 nights in January 2017

Reasonable price for a very decent hotel”

Great location. Just outside the Universal city station and a short walk to USJ. Very clean room but the bed is harder than most hotels have. Would prefer to have more pillows - bigger and softer pillows next time. Very friendly and polite staff. They have a JP Post booth on the 3rd floor. We availed their services to send our four big luggages from Osaka to Tokyo instead of taking them with us inside the bullet train. Price is per luggage and depends on the size of the luggage. Great hotel. Would recommend this to anyone looking for a hotel near USJ. We will choose this again when we go back.

Reviewed January 30, 2017

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Thank you for staying here at Hotel Keihan Universal Tower. We sincerely apologize that our bed did not meet your expectation. We provide a bed and pillow that is actually not too soft and not too hard for both foreign and local guests. We will put your comment to consideration and hopefully be able to provide you a better bed and pillows in the future. But we appreciate your kind words of praise for our staff. Your kind words are a great motivation for us.Our entire staff will continue to strive to satisfy you in your future stay. We look forward to seeing you again soon! At last we appreciate you took the time to write this review. Best regards, Hotel Keihan Universal Tower

Responded August 07, 2017
Hotel Keihan Universal Tower
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