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OYO 89948 Hotel Masai Utama
OYO 89948 Hotel Masai Utama
OYO 89948 Hotel Masai Utama
OYO 89948 Hotel Masai Utama
OYO 89948 Hotel Masai Utama
OYO 89948 Hotel Masai Utama
OYO 89948 Hotel Masai Utama

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6.6

Good

560 reviews

560 reviews

See map

6.8

Good

Location rating score

Popular landmarks
Arulmigu Sri Rajakaliamman Glass Temple 13.2 km
Jalan Wong Ah Fook 13.3 km
KSL City Mall 13.4 km
Johor Bahru City Square 13.4 km
Angry Birds Activity Park 13.4 km
Johor Zoo 14.1 km
Sultan Abu Bakar State Mosque 14.9 km
Danga Bay 17.9 km
Paradigm Mall Johor Bahru 22.3 km
Legoland Malaysia 28.9 km
Nearby landmarks
Klinik Pergigian Masai 590 m
Gedung Ten Ten Masai 620 m
Indah Shopping Center 620 m
NORAHWAX JOHOR BAHRU 770 m
Hien Tian Meow Temple 810 m
Klinik Kesihatan Masai 1.1 km
Hares Fitness Center 1.3 km
Taman Bukit Dahlia Playground 1.6 km
Balau Park and Field 1.7 km
Today's Market 1.8 km

OYO 89948 Hotel Masai Utama

No 103, Jalan Masai Utama 1, Taman Masai Utama, Masai, Johor Bahru, Malaysia, 81750 - See map

Make your best journey to Johor Bahru with the promised standard of Sanitised Stays, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Masai part of Johor Bahru, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Legoland Malaysia.

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Highlights

Free Wi-Fi in all rooms!

Daily housekeeping

Daily housekeeping

Elevator

Non-smoking

Sanitised Stays

Introducing the OYO Minimal Touch Stay Experience

Announcements by hotel (1)
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Facilities

Free Wi-Fi in all rooms!

Check-in/out [express]

Wi-Fi in public areas

Daily housekeeping

Kitchen

Car park [nearby]

Smoke-free property

First aid kit

Your dates are popular among travelersUsers are booking a place in Johor Bahru every 1 minutes on Agoda.com
Value for money6.8
Location rating6.8
Nearest airportSeletar Airport (XSP) - Singapore
Distance to airport7.6 km

Rooms available at OYO 89948 Hotel Masai Utama

Family Suite
...
  • Room size: 10 m²/108 ft²
  • Street view
  • 2 double beds
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Deluxe Triple Room
...
  • Room size: 10 m²/108 ft²
  • Shower
  • 1 single bed and 1 double b...
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Deluxe Double Room
...
  • Street view
  • Non-smoking
  • 1 double bed
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Deluxe Twin Room
...
  • Street view
  • Non-smoking
  • 2 single beds
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Standard Double Room
...
  • Non-smoking
  • Shower
  • 1 double bed
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Standard Single Room
...
  • No Windows view
  • Non-smoking
  • 1 single bed
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Standard Twin Room
...
  • Shower
  • 2 single beds
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Room Assigned on Arrival
...
  • Shower
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Deluxe Double or Twin Room
...
    Enter dates to see prices
    SUITE QUADRUPLE ROOM 2 TWIN BEDS
    ...
      Enter dates to see prices

      Frequently asked questions

      What time is check-in and check-out at OYO 89948 Hotel Masai Utama?

      Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.

      How do I get to OYO 89948 Hotel Masai Utama?

      For those who wish to drive their own cars, OYO 89948 Hotel Masai Utama has a car park that's close to the hotel. Self-parking is conveniently available at the hotel.

      What is the smoking policy at OYO 89948 Hotel Masai Utama?

      OYO 89948 Hotel Masai Utama does not permit smoking in any of its rooms or indoor areas.

      What restaurants are nearby OYO 89948 Hotel Masai Utama?

      OYO 89948 Hotel Masai Utama is located in Masai, famous for good restaurants such as Alegria Restaurant, Yuanbin Cafe and RH d' CAFE.

      What popular shopping places are close to OYO 89948 Hotel Masai Utama?

      Located in the Masai area, OYO 89948 Hotel Masai Utama is close to great shopping choices like Mydin Mall.

      What are popular attractions near OYO 89948 Hotel Masai Utama?

      Guests at OYO 89948 Hotel Masai Utama can easily visit Hien Tian Meow Temple, Balau Park and Field and JALAN BERINGIN RECREATION PARK located in the Masai area.

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      Explore the neighborhood

      What people love about OYO 89948 Hotel Masai Utama

      • 10

        Exceptional
        Cleanliness

        "Strategic location to our working facilities, easy access to eatery and petrol station, friendly staff, clean room and amenities and super cheap!"

        Azi

        |

        September 29, 2021

      • 10

        Exceptional
        Cleanliness

        "Strategic location to our working facilities, easy access to eatery and petrol station, friendly staff, clean room and amenities and super cheap!"

        Azi

        |

        September 29, 2021

      • 8.4

        Excellent

        "It was nice and confortable me and my partner like it ."

        Dasvani

        |

        March 15, 2021

      Property ranking|Compared to 2,733 Johor Bahru properties
      See all rankings
      Room comfort score
      6.1/10
      Room size
      3 sqm.
      Couples review score
      6.5/10
      Value for money score
      6.8/10
      Better than
      95
      %
      of Johor Bahru properties
      Bigger than
      87
      %
      of Johor Bahru properties
      Better than
      84
      %
      of Johor Bahru properties
      Better than
      83
      %
      of Johor Bahru properties
      Overall rating:

      6.6

      Good
      560 reviews
      Cleanliness
      6.0
      Facilities
      5.9
      Location
      6.8
      Read all reviews >
      More about OYO 89948 Hotel Masai Utama

      More about OYO 89948 Hotel Masai Utama

      OYO 89948 Hotel Masai Utama

      OYO 89948 Hotel Masai Utama is a distinct addition to Johor Bahru and a smart choice for travelers. Whether you are traveling for business or pleasure, get the most out of your trip with a stay at OYO 89948 Hotel Masai Utama.
      OYO 89948 Hotel Masai Utama offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. For lazy days and nights, in-room conveniences like daily housekeeping let you make the most of your room.
      Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
      Each guestroom at OYO 89948 Hotel Masai Utama is furnished and equipped with handy amenities. Some rooms are equipped with linen service and air conditioning for your convenience. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms. The hotel also offers a coffee or tea maker and bottled water in some rooms for when you feel like it is needed.
      Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides towels in some select rooms.


      Dining and things to do

      OYO 89948 Hotel Masai Utama offers an excellent variety of recreational facilities. Have fun with your friends or family, or even meet new people at the shared lounge and TV area.


      Around the property

      One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. The best way to remember your time in Johor Bahru is with a nice gift at Johor Bahru City Square located about 13.4 km away.


      Reasons to stay here

      Rooms don't get much cheaper than here, being less than 84% of the city's accommodation.
      Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 95% of the city's accommodation.
      It's hard to beat the room comfort here, which is rated higher than 95% of other accommodations in Johor Bahru.

      Show more
      Amenities and facilities
      Review score
      Facilities

      5.9

      Most talked about facilities

      Housekeeping

      9 mentions

      Breakfast

      6 mentions

      Internet

      5 mentions

      Taxi

      1 mention

      Languages spoken

      • English
      • Malay

      Internet access

      • Free Wi-Fi in all rooms!
      • Internet services
      • Wi-Fi in public areas

      Dining, drinking, and snacking

      • Kitchen

      Cleanliness and safety

      • First aid kit
      • Safe dining setup

      Services and conveniences

      • Air conditioning in public area
      • Contactless check-in/out
      • Daily housekeeping
      • Elevator
      • Food delivery
      • Smoke-free property
      • Smoking area

      Access

      • CCTV in common areas
      • CCTV outside property
      • Check-in/out [express]
      • Fire extinguisher
      • Non-smoking rooms
      • Pets allowed
      • Safety/security feature

      Getting around

      • Car park [nearby]

      Available in all rooms

      • Air conditioning
      • Coffee/tea maker
      • Daily housekeeping
      • Desk
      • Free bottled water
      • Private bathroom
      • Satellite/cable channels
      • Shower
      • Toiletries
      • Trash cans
      • Wi-Fi [free]
      Location
      No 103, Jalan Masai Utama 1, Taman Masai Utama, Masai, Johor Bahru, Malaysia, 81750
      Good
      Location

      6.8

      Airports

      • Seletar Airport (XSP) - Singapore
        7.6 km 40 min drive
      • Singapore Changi Airport (SIN) - Singapore
        17.9 km 2.6 hour drive

      Hospital or clinic

      • Klinik Pergigian Masai
        590 m

      Convenience store

      • 7 Eleven
        480 m 5 min drive

      Cash withdrawal

      • ATM
        80 m 6 min walk
      What's nearby

      Popular landmarks

      • Arulmigu Sri Rajakaliamman Glass Temple
        13.2 km
      • Jalan Wong Ah Fook
        13.3 km
      • KSL City Mall
        13.4 km
      • Johor Bahru City Square
        13.4 km
      • Angry Birds Activity Park
        13.4 km
      • Johor Zoo
        14.1 km
      • Sultan Abu Bakar State Mosque
        14.9 km
      • Danga Bay
        17.9 km
      • Paradigm Mall Johor Bahru
        22.3 km
      • Legoland Malaysia
        28.9 km

      Nearby landmarks

      • Klinik Pergigian Masai
        590 m
      • Gedung Ten Ten Masai
        620 m
      • Indah Shopping Center
        620 m
      • NORAHWAX JOHOR BAHRU
        770 m
      • Hien Tian Meow Temple
        810 m
      • Klinik Kesihatan Masai
        1.1 km
      • Hares Fitness Center
        1.3 km
      • Taman Bukit Dahlia Playground
        1.6 km
      • Balau Park and Field
        1.7 km
      • Today's Market
        1.8 km
      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Property policies
      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      Minimum age of guests is: 18 year(s).

      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.
      Some helpful facts

      Check-in/Check-out

      • Check-in from14:00
      • Check-in until23:00
      • Check-out until12:00

      The property

      • Number of rooms 96
      • Year property opened2010
      Property announcements

      Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

      Reviews of OYO 89948 Hotel Masai Utama from real guests

      Provided by verified guests of Agoda
      Cleanliness6.0
      Facilities5.9
      Location6.8
      Room comfort and quality6.1
      Service6.7
      Value for money6.8
      High score for Johor Bahru
      Rating
      9+ Exceptional (15)
      8-9 Excellent (6)
      7-8 Very Good (21)
      6-7 Good (22)
      <6 Below Expectation (91)
      Time of the year
      Mar - May (41)
      Jun - Aug (42)
      Sep - Nov (30)
      Dec - Feb (42)
      All guests (407)
      All room types
      All languages

      Show reviews that mention 

      Showing 155 verified guest comments
      12345
      10.0
      Exceptional
      Azi from Malaysia
      Business traveler
      Standard Double Room
      Stayed 1 night in September 2021

      Good as always”

      Strategic location to our working facilities, easy access to eatery and petrol station, friendly staff, clean room and amenities and super cheap! My team was able to get their private time by not sharing a room. We will always choose this hotel for our Pasir Gudang business trip.

      Reviewed September 29, 2021

      See room deals

      Hi, Azi! We are glad to see that you liked our services. Looking forward to hosting you soon. Regards, Amelia.

      Responded October 01, 2021
      OYO 89948 Hotel Masai Utama
      10.0
      Exceptional
      Azi from Malaysia
      Business traveler
      Standard Double Room
      Stayed 1 night in September 2021

      Value for money”

      Strategic location to our working facilities, easy access to eatery and petrol station, friendly staff, clean room and amenities and super cheap! My team was able to get their private time by not sharing a room. We will always choose this hotel for our Pasir Gudang business trip.

      Reviewed September 29, 2021

      See room deals

      Hi, thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

      Responded October 03, 2021
      OYO 89948 Hotel Masai Utama
      10.0
      Exceptional
      Lee from Malaysia
      Group
      Standard Double Room
      Stayed 1 night in December 2019

      excellent location and great room”

      spacious room affordably priced for travellers in strategic location plenty of food around and amenities. friendly staff and helpful security guards. definitely will be my regular for Penang trips

      Reviewed January 27, 2020

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      10.0
      Exceptional
      mohd from Malaysia
      Business traveler
      Standard Double Room
      Stayed 1 night in June 2020

      The best service and facilities.”

      For me this hotel is very good in terms of service, reasonable price and excellent facilities. I stay at this hotel regularly. I have recommended this hotel to my friend.

      Reviewed June 30, 2020

      See room deals

      Hello, thank you for putting your encouraging words into our day. Glad you really enjoyed our services. Regards, Leo

      Responded July 01, 2020
      OYO 89948 Hotel Masai Utama
      10.0
      Exceptional
      mohd from Malaysia
      Business traveler
      Standard Single Room
      Stayed 2 nights in June 2020

      The best service and facilities”

      excellent service, reasonable price and excellent facilities

      Reviewed June 30, 2020

      See room deals

      Hi, Mohd! We are glad to see that you liked our services. Regards, Jane

      Responded July 01, 2020
      OYO 89948 Hotel Masai Utama
      10.0
      Exceptional
      ivon from Malaysia
      Business traveler
      Deluxe Twin Room
      Stayed 2 nights in December 2020

      price”

      best price

      Reviewed December 09, 2020

      See room deals

      Thanks for rating us superbly, Ivon! Glad to know that you loved our services :) Regards, Adam

      Responded December 11, 2020
      OYO 89948 Hotel Masai Utama
      10.0
      Exceptional
      SARANNYA from Malaysia
      Business traveler
      Standard Double Room
      Stayed 1 night in November 2019

      Excellent”

      Very good hotel

      Reviewed December 09, 2019

      See room deals

      10.0
      Exceptional
      Siti from Malaysia
      Business traveler
      Standard Double Room
      Stayed 1 night in November 2018

      great hotel”

      great hotel

      Reviewed May 14, 2019

      See room deals

      8.4
      Excellent
      Tein from Malaysia
      Business traveler
      Standard Single Room
      Stayed 1 night in February 2021

      Excellent service from hotel staff”

      The hotel staff were very helpful towards my requiest. The WIFI was fantastic. TV is good.

      Reviewed February 23, 2021

      See room deals

      Hi, Tein! Appreciate your valuable feedback. Your kind words of appreciation always motivate us to serve you even better than before. Looking forward to hosting you soon with superb experience further. Regards, Kim!

      Responded February 24, 2021
      OYO 89948 Hotel Masai Utama
      8.4
      Excellent
      Dasvani from Malaysia
      Couple
      Standard Double Room
      Stayed 1 night in March 2021

      Hotel”

      It was nice and confortable me and my partner like it . im all the way from kl it was near too .

      Reviewed March 15, 2021

      See room deals

      Great to hear this, Dasvani! Thank you for joining our family and we will always aim to live up to your standards. Regards, Sophia!

      Responded March 16, 2021
      OYO 89948 Hotel Masai Utama
      7.2
      Very good
      Zul from Malaysia
      Business traveler
      Deluxe Double Room
      Stayed 1 night in January 2022

      Not the best stay”

      Booked queen bed from agoda, when arrive at the hotel, they said queen bed is unavailable. Had to settled for twin bed. Room is not properly maintained. Ashtray full with cigarrete butts. Found cockroach inside the room! Soap was not provided. Hot water was unavailable. Kettle was full with ants inside. Although price is cheap, the hotel could do better.

      Reviewed January 26, 2022

      See room deals

      Apologies for the inconvenience caused, Zul! We have marked a note for the experience you had with us to ensure your next stay is pleasant. Wish you a wonderful day ahead. Regards, Amina!

      Responded January 29, 2022
      OYO 89948 Hotel Masai Utama
      7.6
      Very good
      Joe from Malaysia
      Business traveler
      Standard Double Room
      Stayed 2 nights in January 2020

      Good location for work”

      Very near to the place that I needed to work. Very satisfactory

      Reviewed April 15, 2020

      See room deals

      We appreciate your feedback, Joe! Have a wonderful day ahead :) Regards, Marie

      Responded April 16, 2020
      OYO 89948 Hotel Masai Utama
      8.0
      Excellent
      J from Malaysia
      Business traveler
      Standard Single Room
      Stayed 1 night in March 2021

      reasonable choice”

      reasonable price

      Reviewed March 09, 2021

      See room deals

      Hi J, Thanks for your amazing words of appreciation. Have a wonderful day! Regards, Damia!

      Responded March 09, 2021
      OYO 89948 Hotel Masai Utama
      7.2
      Very good
      fazidah from Malaysia
      Business traveler
      Standard Double Room
      Stayed 1 night in July 2020

      Comfortable rooms. But channel for tv always 'no signal'. Disturb our mood to watching TV. ”

      Please upgrade tv channel or any option to be good better.

      Reviewed July 12, 2020

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      Sorry for the unpleasant experience you had with us. Fazidah! Thank you for notifying us and we will surely be working for the better guest experience. Regards, Anni.

      Responded July 14, 2020
      OYO 89948 Hotel Masai Utama
      7.6
      Very good
      Haslinah from Singapore
      Solo traveler
      Standard Double Room
      Stayed 2 nights in September 2018

      Very good”

      Friendly staff and clean room.

      Reviewed April 14, 2019

      See room deals

      6.8
      Good
      Amran from Malaysia
      Couple
      Deluxe Twin Room
      Stayed 1 night in March 2019

      Average ”

      Room 229 - twin beds Pros ~ room is spacious ~ friendly staff ~ parking with security guard ~ hotel hall nice Cons ~ room walls no decorations ~ floor feels sands ~ bed sheets not clear enough ~ tv channel bad ~ cockroaches inside bathroom ~ no lift ( perhaps coz 2 floors only )

      Reviewed March 11, 2019

      See room deals

      6.4
      Good
      Nur from Malaysia
      Solo traveler
      Standard Single Room
      Stayed 1 night in July 2020

      Everything is good except the room had cockroaches ”

      Not comfortable to stay as the room and toilet had cockroaches. Tv got only a few channel. During night, there was someone knocking my door. Aircond and water heater functioning well.

      Reviewed September 14, 2020

      See room deals

      Hi, Nur! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Marie!

      Responded September 16, 2020
      OYO 89948 Hotel Masai Utama
      6.0
      Chan from Malaysia
      Business traveler
      Standard Double Room
      Stayed 4 nights in April 2021

      Value for money, but it can be further improve”

      No lift, so cuatomer need to carry luggage to 1st or 2nd floor. The cleanliness of carpet is no good. Room is big and towel is new. But the car park area need to install some lighting. Outside is too dark and feel unsafe if we back to hotel at night. If possible, provide RO water/drinking water with heater at ground floor for us to refill. We can enjoy a cup noodles after purchase from machine.

      Reviewed May 04, 2021

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      Apologies for the problems you had faced, Chan! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Alex

      Responded May 05, 2021
      OYO 89948 Hotel Masai Utama
      6.4
      Good
      Jimmy from Malaysia
      Family with young children
      Family Suite
      Stayed 1 night in December 2020

      Just for my advise”

      Booking I ask for non smoking room.. Instead I got room full of cigarette smell. The aircond very bad. I just blowing air not cool..

      Reviewed December 20, 2020

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      Hi Jimmy, We're extremely apologetic to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Bella!

      Responded December 21, 2020
      OYO 89948 Hotel Masai Utama
      6.4
      Good
      Selvaraj from Malaysia
      Business traveler
      Deluxe Twin Room
      Stayed 4 nights in June 2021

      Attitude of front desk ”

      The front desk staff was very rude during our check out

      Reviewed June 21, 2021

      See room deals

      Hi, Selvaraj! Please accept our apologies for the mishaps you faced during your stay. We agree that things like this are intolerable. Therefore, to ensure improved results in the future, we have forwarded this matter to the appropriate team. Regards ok out, Bella!

      Responded June 22, 2021
      OYO 89948 Hotel Masai Utama
      12345
      This is a popular property. Don't miss out!

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