Hotel Mercure Bandung City Centre
Hotel Mercure Bandung City Centre
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8.0
Very good

"Nice hotel with great view from swimming pool area"

louis

|

May 11, 2018

Classic Room with 1 Queen Bed - Bed Hotel Mercure Bandung City Centre
Classic Room with 1 Queen Bed - Bed
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Lobby Hotel Mercure Bandung City Centre
Lobby
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Swimming pool [outdoor] Hotel Mercure Bandung City Centre
Swimming pool [outdoor]
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Swimming pool [outdoor] Hotel Mercure Bandung City Centre
Swimming pool [outdoor]
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See map Hotel Mercure Bandung City Centre
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Excellent
Location
8.5
See all 6 photos Hotel Mercure Bandung City Centre
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What guests are saying:
Its located at the city centre but its jam to everywhere..
LYLY from Singapore
Business traveler
The hotel is nice and clean. Very strategic location, near downtown. Many restaurants and mini market are just stroll away. Me and my family really enjoy spent our holiday here
marini from Indonesia
Family with young children
nice swimming pool, clean room
Nadya from Indonesia
Couple
I have a very pleasant stay in this hotel. the staff are helpful, the room is clean and good. The rooftop pool is amazing, you can see the view of bandung city and mountain. Breakfast is okay for the reasonable price. Overall, satisfying. recommended!
Juni from Indonesia
Group
nice infinity pool, good location in the heart of city, near restaurants
VINCENTIUS from Indonesia
Family with young children
sangat menyenangkan menginap disini, selain staff yg baik,ramah,makanan pagi yg banyqk pilihan dan juga kolam renang yg bagus..pilihan bagus untuk menginap dibandung,terima kasih
Nisa from Indonesia
Family with young children
We are happy with everything during the stay
Miss from Malaysia
Couple
nice and clean place to stay, but the hot water was a bit unstable, overall good value of money! recommended!!
Leonard from Indonesia
Family with young children
overall ok, new hotel, but a bit dusty....
Sani from Singapore
Couple
Newly built

Hotel Mercure Bandung City Centre

Excellent location
- 250 meters from city center
- What's nearby?
Excellent
From 287 reviewsSee what guests said
8.3
/
10
Excellent cleanliness
8.5
Recommended by 92% of guests
Value for money8.3
Distance to city center0.3 km
Location rating8.5
Nearest airportHusein Sastranegara International Airport (BDO)
Distance to airport4.3 km
  • Airport transfer

  • Located in heart of Bandung

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

Room choices
This property is in high demand!Booked 18 times since yesterday | 50 travelers are looking at this property right now
Superior Twin with Balcony
Superior Twin with Balcony
...
  • Room size: 28 m²/301 ft²
  • Balcony/terrace
  • 2 single beds
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Classic Room with 1 Queen Bed
Classic Room with 1 Queen Bed
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 1 queen bed
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Queen Suite
Queen Suite
...
  • Room size: 70 m²/753 ft²
  • Shower and bathtub
  • 1 super king bed
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Superior Room With 2 Single Beds
Superior Room With 2 Single Beds
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 2 single beds
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Queen Executive Suite
Queen Executive Suite
...
  • Room size: 70 m²/753 ft²
  • Shower and bathtub
  • 1 queen bed
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Superior Room with Queen Bed
Superior Room with Queen Bed
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 1 queen bed
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Classic Room with 2 Single Beds
Classic Room with 2 Single Beds
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Twin Room with Balcony
Twin Room with Balcony
...
  • Room size: 28 m²/301 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Double Or Twin Superior
Double Or Twin Superior
...
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    Triple Deluxe With Balcony
    Triple Deluxe With Balcony
    ...
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      Have a question for Hotel Mercure Bandung City Centre?

      What people love about the property

      • 8.8
        Excellent

        "The room was quite spacious, and the bed very comfortable."

        Wendy

        |

        October 29, 2017

      • 8.4
        Excellent

        "Overall still good to stay in here, due to location is perfect"

        Hasan

        |

        March 20, 2018

      • 8.0
        Very good

        "Very recomended Place for family, nice pool with city view."

        susianto

        |

        January 17, 2018

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      More about Hotel Mercure Bandung City Centre

      More about Hotel Mercure Bandung City Centre

      9.2
      Exceptional

      "Had a pleasant stay."

      Rahmat D.

      |

      December 27, 2017

      An overview

      Show less

      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      What to eat nearby

      Indonesian cuisine
      Indonesian cuisine
      Lotus Garden Restaurant
      800 m Indonesian, Japanese
      Baso Enggal
      950 m Indonesian
      Lili Padi Cafe & Resto
      1.4 km Indonesian
      American cuisine
      American cuisine
      Uncle's Storage
      430 m American, Asian, European
      KFC BIP
      1.6 km American
      B'Joy Cafe
      2.1 km American, Asian, Indonesian
      Asian cuisine
      Asian cuisine
      Rumah Makan Cibiuk
      50 m Asian, Halal, Indonesian
      L Rin Kantin
      60 m Asian, Indonesian
      Batagor Abuy
      70 m Asian, Halal, Indonesian

      What they offer

      9.2
      Exceptional

      "Spacious and comfortable room, helpful and friendly staff."

      Siti R.

      |

      May 7, 2018

      Show less

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show more

      Property's guest policies

      Show less

      Some helpful facts

      Show less

      Real reviews from real guests

      Agoda Reviews (287)Booking.com Reviews (200)
      8.3
      /
      10
      Cleanliness8.5
      Facilities8.1
      Location8.5
      Service8.3
      Value for money8.3
      Provided by verified guests of Agoda
      All languages
      All guests (287)
      All room types
      Showing 134 verified guest comments
      12345
      10.0
      Exceptional
      Daniel from Indonesia
      Business traveler
      Superior Twin with Balcony
      Stayed 1 night in November 2018
      Excellent staff, clean room, good facilities”
      Parking space are not recommended because the hotel is only proritize the function (event) guest only. We are very dissapointed when the parking person says “The parking only for guest birthday event (they called Vip, but there is no VIP parkring area, all is regular parking)” , i pay for 2 night staying at the hotel and you tell me im not deserve to parking my car here. This reason is very weird and unexcepeted.
      Reviewed November 19, 2018
      4.4
      sofian from Indonesia
      Family with young children
      Classic Room with 2 Single Beds
      Stayed 1 night in December 2018
      Terrible service”
      The hotel staff service was very bad! I did requested order for 2 rooms which is connecting room, 1 double bed and 1 twin bed, no smoking rooms. After i get the booking confirmation from agoda and I try to call the hotel to make sure my booking and my request. Then they said there is no more connecting room and i said it’s ok if there is no more connecting but they have to give me side by side room for me. Then they said the room are available and they will take note and keep for me because I done all the payment. But when i arrived at the hotel, the hotel staff was terrible and they said there is no more room side by side and they give me smoking room. And i was angry that time because I travelled with my young kids and complaint to them but then they not even give us a solution.
      Reviewed December 09, 2018
      8.4
      Excellent
      Yosua from Singapore
      Family with young children
      Superior Room with Queen Bed
      Stayed 1 night in November 2018
      New hotel, value for money”
      Assigned to corner room with nice view overlooking Bandung and Lembang. Interior looks luxurious with marble veneer. Service was decent, cleanliness can be improved esp the carpet on corridor. Swimming pool on level 15 was murky, a shame as the view was quite nice. Breakfast selection not so much, taste was so so. However it’s value for money with center location which is a big positive.
      Reviewed November 17, 2018
      9.6
      Exceptional
      Kanthi from Indonesia
      Family with teens
      Classic Room with 1 Queen Bed
      Stayed 1 night in November 2018
      Exceptional”
      Everything is good about the hotel, we enjoyed our stay very much. However there are note that we hope will b improved. First, parking is really crazy if u bring the car, not so much space. Secondly for International breakfast we hope in the future they can provide proper jam not just jelly look n taste jam. For Indonesian breakfast are really good taste n selections.
      Reviewed November 12, 2018
      9.6
      Exceptional
      Saladdin from Indonesia
      Couple
      Superior Twin with Balcony
      Stayed 1 night in August 2018
      When you have business in Bandung”
      The hotel was literally located in the city center of Bandung. With business centers and offices around the block. The view is not the best but still enjoyable. The comfort and cleanliness was above average. Highly recommended if you plan to stay on business trip or if you wish to see the city center most of your time there.
      Reviewed October 03, 2018
      5.2
      Mirya from Indonesia
      Family with young children
      Classic Room with 1 Queen Bed
      Stayed 1 night in November 2018
      Poor quality of The swimming pool”
      As far as I know. (Because We were here 3times before). The hotel has a heated pool. That weekend when we were there. The pool was cold. The staff explained that the pool is warm as warm as body temperature (which I thought, he was making excuse). Since my kids ready to swim so we just jump to the pool. And to the surprise, the swimming pool nozzles weren’t working, means the pool water didn’t circulate. Then again I complained and after 15 minutes, they manage to turn on the nozzles. It was 4.30 pm. I feel like that the hotel have down grade the facilities and make some none sense excuse.
      Reviewed November 29, 2018
      Thank you for sharing your wonderful experience on your recent stay with us. It's such a pleasure for me to read a positive feedback from satisfied customer. Every guest comment is very valuable for us, and I do apologize for your unexpected experience, I will take this up with the Team to find out where the flaws occurred and avoid this in the future to give our guest a better experience. I wish have another chance to welcoming you back and give another memorable experience stay.
      Responded December 17, 2018
      Hotel Mercure Bandung City Centre
      10.0
      Exceptional
      veronica from Indonesia
      Family with young children
      Classic Room with 2 Single Beds
      Stayed 1 night in November 2018
      OK ”
      OK
      Reviewed December 04, 2018
      8.8
      Excellent
      Juni from Indonesia
      Group
      Classic Room with 1 Queen Bed
      Stayed 1 night in August 2018
      Modern hotel in bandung, totally worth it.”
      I have a very pleasant stay in this hotel. the staff are helpful, the room is clean and good. The rooftop pool is amazing, you can see the view of bandung city and mountain. Breakfast is okay for the reasonable price. Overall, satisfying. recommended!
      Reviewed August 05, 2018
      9.6
      Exceptional
      Margaretha from Indonesia
      Couple
      Classic Room with 1 Queen Bed
      Stayed 1 night in November 2018
      Best location”
      Easy access to down town, located in the center of the city
      Reviewed November 27, 2018
      9.6
      Exceptional
      Margaretha from Indonesia
      Couple
      Classic Room with 1 Queen Bed
      Stayed 1 night in November 2018
      Best location”
      Strategic location to stay within the city, easy to reach the place, satisfied with the breakfast
      Reviewed November 26, 2018
      10.0
      Exceptional
      Kiki from Malaysia
      Business traveler
      Classic Room with 1 Queen Bed
      Stayed 5 nights in June 2018
      Affordable hotel with fantastic facilities!”
      The hotel is located in city centre that make easy to travel to anywhere — close to Bandung Grand Mosque too. The hotel is very clean and smell good. Facilities are outstanding — I love the open-air swimming pool. The staff are very nice and friendly! I definitely would recommend this hotel to my friends — or even to anyone.
      Reviewed June 15, 2018
      8.4
      Excellent
      Hasan from Indonesia
      Family with young children
      Classic Room with 2 Single Beds
      Stayed 2 nights in March 2018
      Poor parking space”
      This is a brand new hotel, all still new but still have a lot of home work to improve. Water heater not work properly, difficult to adjust the water temp. Parking space is really limited and I will say is not balance between room and parking lot + is there an event then... only have 2 lift for 15 storey hotel, so u need bit patient. overall still good to stay in here, due to location is perfect
      Reviewed March 20, 2018
      9.2
      Exceptional
      Rahmat from Indonesia
      Family with teens
      Classic Room with 2 Single Beds
      Stayed 2 nights in December 2017
      GOLDEN LOCATION.”
      Had a pleasant stay. Location is golden, guaranteed you will never be starving since so many restaurants are within walking distance. Only down side is the gym which is very small and the absence of sauna. The hotel is very new (about 5 months old) so everything is good.
      Reviewed December 27, 2017
      8.4
      Excellent
      Donny from Indonesia
      Business traveler
      Classic Room with 1 Queen Bed
      Stayed 1 night in December 2018
      Pleasant stay”
      Overall i am very satisfied staying at the Hotel. It was clean and the location is just great.
      Reviewed December 05, 2018
      6.8
      Good
      Haider from Saudi Arabia
      Couple
      Classic Room with 1 Queen Bed
      Stayed 3 nights in November 2018
      Beautiful hotel ”
      It's good hotel but one day I found musty bread on breakfast , not recommend taking room with breakfast
      Reviewed November 25, 2018
      Thank you for sharing your wonderful experience on your recent stay with us. It's such a pleasure for me to read a positive feedback from satisfied customer. Every guest comment is very valuable for us, and I do apologize for your unexpected experience, I will take this up with the Team to find out where the flaws occurred and avoid this in the future to give our guest a better experience. I wish have another chance to welcoming you back and give another memorable experience stay.
      Responded December 17, 2018
      Hotel Mercure Bandung City Centre
      5.6
      Bintang from Australia
      Solo traveler
      Classic Room with 1 Queen Bed
      Stayed 2 nights in September 2018
      Staffs are arrogant ”
      Firstly, The front desk staffs useless.i had to talk to them there times that my second mercure card doesn’t open in the same evening. Next morning, i locked myself outside then had to go to G floor by stairs from 7 floors, the issue still didn’t resolve yet they smiled at me, giving me thus annoyed indonesian discrimination look. Secondly, the card doesn’t allow use lift to basement B floor, not convenient. Thirdly, takes forever for the parking operator to let us out even though at the first day we had out ticket stamped. They keep asking like they don’t believe we stayed there, or maybe because we rent scooter for our stay in bandung, so every one look us down. Very very dissatisfied. I can tell hilton, swiss bell(near train station), aston has better discipline staff , way better manner, and customer service.
      Reviewed September 13, 2018
      Dear Bintang, Thank you for choosing our hotel and for sharing your review while you stay in Mercure Bandung City Centre. I am terribly sorry to hear about the service given to you during your stay with us. Please accept my sincere apology for the unfortunate experience happened. I have shared your comment with all of my team on the manners and gestures especially while having you as our guest. Please rest assured that necessary action has been taken to prevent such issue in the future. Thank you once again for bringing this to our concern and i hope we could have the opportunity to welcoming you back in our resort. Sincerely, Tomy Yovan Andriansyah General Manager
      Responded September 14, 2018
      Hotel Mercure Bandung City Centre
      7.6
      Very good
      Ting from Indonesia
      Couple
      Queen Executive Suite
      Stayed 1 night in September 2018
      Buffet dinner dissapointing”
      Buffet dinner with theme mexico and barbeque is really dissapointing. They make near the pool, the place is so small and together with birthday celebration. Food choice is just little and there’s no beef meat in barbeque.
      Reviewed September 10, 2018
      9.2
      Exceptional
      nenny from Indonesia
      Couple
      Classic Room with 2 Single Beds
      Stayed 1 night in June 2018
      Lokasi ditengah kota yg strategis, view dari dalam kamar bagus, menu sarapan cukup variatif & enak ”
      Infinity pool dengan city view yg indah, berenang sore hari menjelang malam disini seolah2 seperti Bandung rasa Marina bay sand Singapore. Rooftoop bar pool side nya bikin betah utk bersantai dgn teman / keluarga. Menu makanan sarapan cukup variatif dan enak. Lokasi hotel strategis, disekeliling hotel banyak cafe, resto & minimarket. Staff ramah & menyenangkan.
      Reviewed June 29, 2018
      8.4
      Excellent
      Bethryani from Indonesia
      Family with young children
      Classic Room with 2 Single Beds
      Stayed 1 night in June 2018
      Mercure City Centre”
      Minim Staff, only 1 bell boy, at peak season needs 40 minutes for him to come to pick up our luggage Minim parking lot, at peak season last eidul fitri the parking area is chaos No trash bin in the room, only 1 in the bathroom Breakfast food, so so.. minim variety of food And their tissue in the room, smells terible! but the room is clean and neat the area is near to the city and the price is affordable
      Reviewed June 22, 2018
      8.8
      Excellent
      Nindya from Indonesia
      Family with young children
      Classic Room with 1 Queen Bed
      Stayed 2 nights in June 2018
      Nice new hotel”
      Over all OK.. means proses check in dan check out cepat, staff ramah, suasana kamar OK, hot water works well, makanan enak, hanya saja parking lot agak sempit dan hasil kerja cleaning service kurang bersih. Pada hari ke 2 sy pergi dan kamar sy dibersihkan, pas balik ke kamar sih rapih cuma masih lumayan banyak debu dan rambut2 khususnya di karpet, harus divakum lebih bersih lagi. But this hotel is considerable to stay.
      Reviewed June 21, 2018
      12345
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      Hotel Mercure Bandung City Centre
      |Excellent 8.3
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      Experiences on Agoda. Because your room is just the beginning.

      • Excellent location
      • Museum of The Asian-African Conference
      • Bandung Train Station is within 1.42 km