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Hotel Musashiya
Hotel Musashiya
Hotel Musashiya
Hotel Musashiya
Hotel Musashiya
Hotel Musashiya
Hotel Musashiya

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8.5

Excellent

541 reviews

541 reviews

View34
Housekeeping12
Breakfast10
See map

9.2

Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Hakone Shrine / Kuzuryu Shrine Singu 590 m
Ōwakudani 4.6 km
Hakone Ropeway 4.8 km
The Hakone Open-Air Museum 5.1 km
Hakone Gōra Park 5.3 km
Pola Museum of Art 6.1 km
Sengokuhara 6.9 km
Hakone Venetian Glass Museum 7.2 km
Little Prince Museum 7.3 km
Odawara Castle 12.4 km
Nearby landmarks
Ashinoko Yuransen Moto-Hakone Port 70 m
Lake Ashi cruise pier 70 m
Kofukuin Temple 100 m
Tamamura Toyoo Life Art Museum 130 m
Motohakoneko Bus Station 180 m
Narukawa Art Museum 270 m
P8 Sakasa Fuji Coin Parking Lot 300 m
Oshiba Bus Station 350 m
Kuzuryu Shrine Shingu 570 m
Hakone Shrine / Kuzuryu Shrine Singu 590 m

Hotel Musashiya

20 Motohakone Hakone-mach, Ashigarashimo-gun Kanagawa, Hakone, Hakone, Japan, 250-0522 - See map

If you're looking for a ryokan with car park free of charge, look no further. Conveniently situated in the Hakone part of Hakone, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous The Hakone Open-Air Museum. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and hot spring bath on-site.

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Highlights

170 meters to public transportation

Front desk [24-hour]

Excellent breakfast

Excellent view

270 meters to Narukawa Art Museum

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Car park

Complimentary WIFi in all rooms

Luggage storage

Spa

Golf course [on-site]

Tennis court

Game room

Your dates are popular among travelersUsers are booking a place in Hakone every 12 minutes on Agoda.com
Value for money8.0
Location rating9.2
Nearest airportHaneda Airport (HND)
Distance to airport78.1 km

Rooms available at Hotel Musashiya

Excellent
Room comfort & quality

8.7

Lake View
...
  • Room size: 23 m²/248 ft²
  • Lake view
  • 4 futons
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Mountain View
...
  • Room size: 23 m²/248 ft²
  • Mountain view
  • 4 futons
Enter dates to see prices
Japanese-Style Room with Mountain View
...
  • Room size: 19 m²/205 ft²
  • Mountain view
  • 6 futons
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Japanese-Style Room with Lake View
...
  • Room size: 16 m²/172 ft²
  • Lake view
  • 4 futons
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Japanese-style Room (New Building)
...
  • Room size: 15 m²/161 ft²
  • Lake view
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Room
...
  • Room size: 15 m²/161 ft²
  • Lake view
  • 4 futons
Enter dates to see prices
Japanese-style Room (New Building)
...
  • Room size: 15 m²/161 ft²
  • Night view
  • 6 futons
Enter dates to see prices
Japanese Style Room
...
  • Room size: 15 m²/161 ft²
  • Smoking allowed
  • 6 futons
Enter dates to see prices
Japanese-style Room (New Building)
...
  • Room size: 19 m²/205 ft²
  • Lake view
Enter dates to see prices
Room
...
  • Room size: 19 m²/205 ft²
  • Lake view
  • 5 futons
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Musashiya?

Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The ryokan offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Musashiya?

For those who wish to drive their own cars, Hotel Musashiya has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Hakone with private transportation, the ryokan can arrange taxi service.

Is breakfast offered at Hotel Musashiya?

Wake up to a great continental breakfast at Hotel Musashiya. Adults can enjoy breakfast offered with an additional charge of 2100 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the ryokan.

What is the smoking policy at Hotel Musashiya?

Hotel Musashiya does permit smoking in some areas and is not 100% smoke-free. The ryokan offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Hotel Musashiya?

The closest train, metro, or bus station to Hotel Musashiya is Motohakoneko Bus Station, 180 m away.

What restaurants are nearby Hotel Musashiya?

Restaurants including Coffee and Grill Murata, Chozumeya Ashinoko and Raoya are popular in Hotel Musashiya’s neighborhood which is known as Hakone.

What popular shopping places are close to Hotel Musashiya?

Shopping options in Hotel Musashiya’s Hakone neighborhood include Shiino Chaya Honjin Hotoriya, Nihon Ichiban, Ashinoko and Hamamatsuya.

What are popular attractions near Hotel Musashiya?

Hotel Musashiya’s location in the Hakone neighborhood makes it close to famous attractions including The Hakone Open-Air Museum, Hakone Shrine / Kuzuryu Shrine Singu and Hakone Venetian Glass Museum.

What popular natural sightseeing spots are close to Hotel Musashiya?

Hotel Musashiya’s nearby natural sights include Mt. Kintoki, Chisuji Falls and Fuji-Hakone-Izu National Park located in the same Hakone area.

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Explore the neighborhood

What people love about Hotel Musashiya

  • 9.2

    Exceptional

    "It's so beautiful."

    Ho

    |

    November 24, 2021

  • 8.8

    Excellent
    Location

    "The hotel is near the Lake Ashi, Hakone Shrine, Motohakone and other great tourist spots."

    Legil

    |

    November 8, 2021

  • 9.2

    Exceptional

    "Overall a very comfortable stay."

    see

    |

    January 8, 2021

Property ranking|Compared to 443 Hakone properties
See all rankings
Cheapest price score
Location score
9.2/10
Service score
9.3/10
Room comfort score
8.7/10
Better than
98
%
of Hakone properties
Better than
95
%
of Hakone properties
Better than
91
%
of Hakone properties
Better than
87
%
of Hakone properties
Overall rating:

8.6

Excellent
495 reviews
Cleanliness
8.4
Facilities
7.9
Location
9.2
Read all reviews >
What travelers say they love:
Staff was very friendly maybe because its a family business.
Liew from Singapore
Couple
More about Hotel Musashiya

More about Hotel Musashiya

Hotel Musashiya

It's time for an adventure-filled holiday! Explore Hakone with a stay at Hotel Musashiya. Sampling the authentic culture of Hakone is easy with a stay at Hotel Musashiya, just 5.0 km from The Hakone Open-Air Museum.
The range of services provided by Hotel Musashiya ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the ryokan's free Wi-Fi internet access. The ryokan provides taxi services to help you find what you want in Hakone. Parking is available and free, provided by the ryokan for guests with their own transportation.
The helpful staff at the front desk can assist you with services including luggage storage. The ryokan even offers a fireplace for a warm atmosphere on chilly nights. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the ryokan.
Smoking is restricted to the designated smoking areas.
Guestrooms at Hotel Musashiya are fitted with all the amenities travelers need. The ryokan provides linen service and air conditioning in some rooms for the benefit of guests. Keep your entertainment options wide, even in your room, with a range of facilities, including television available in select rooms. The ryokan also provides guests with a refrigerator in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the ryokan provides a hair dryer, toiletries and towels in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the ryokan. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the ryokan's karaoke rooms.
Guests of Hotel Musashiya can even have groceries delivered to their room for cooking, using the ryokan's special service.
Hotel Musashiya promises you a fun-packed holiday with a variety of activities and facilities. Pamper and indulge yourself with a visit to the massage and spa. Hot days can be cool fun with water activities like the fishing. In a competitive mood? Get sporty with your travel group or other guests at the tennis court, golf course on site and hiking trails in the ryokan.
Have some relaxing fun with family and friends at the library and games room. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Around the property

Visit the sights and local attractions of Hakone during your stay at the ryokan. The most well-known nearby local attraction is Hakone Ropeway which is located just about 4.7 km away. Pose in front of Odawara Castle located 12.3 km away, and you can always show your friends the time you went to Hakone.


Reasons to stay here

Rooms here are cheaper than 96% of accommodations in the city.
This ryokan scores higher than 95% of accommodations in the city for its location.
This ryokan stands out for its staff and service, scoring higher than 90% of the city's accommodation.

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Amenities and facilities
Very good
Facilities

7.9

Most talked about facilities

Breakfast

15 mentions

View

10 mentions

Food & Dining

8 mentions

Housekeeping

7 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fishing
  • Game room
  • Garden
  • Golf course [on-site]
  • Hiking
  • Karaoke
  • Massage
  • Spa
  • Table tennis
  • Tennis court

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Coffee shop
  • Grocery delivery
  • Restaurants
  • Room service
  • Vending machine

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Convenience store
  • Daily cleaning
  • Elevator
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoking area

For the kids

  • Family room
  • Kids meal

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service

Available in all rooms

  • A/C
  • Bathtub
  • Complimentary drinking water
  • Refrigerator
  • Smoking allowed
  • Towels
Food and dining
Breakfast options
  • Continental
  • Vegetarian
Location
20 Motohakone Hakone-mach, Ashigarashimo-gun Kanagawa, Hakone, Hakone, Japan, 250-0522
Exceptional
Location

9.2

Airports

  • Haneda Airport (HND)
    78.1 km 1.6 hour drive
  • Mt. Fuji Shizuoka Airport (FSZ)
    89.8 km 1.7 hour drive

Public transportation

  • Motohakoneko Bus Station
    180 m
  • Oshiba Bus Station
    350 m

Hospital or clinic

  • Ohiradai Clinic
    5.5 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    1.4 km
What's nearby

Popular landmarks

  • Hakone Shrine / Kuzuryu Shrine Singu
    590 m
  • Ōwakudani
    4.6 km
  • Hakone Ropeway
    4.8 km
  • The Hakone Open-Air Museum
    5.1 km
  • Hakone Gōra Park
    5.3 km
  • Pola Museum of Art
    6.1 km
  • Sengokuhara
    6.9 km
  • Hakone Venetian Glass Museum
    7.2 km
  • Little Prince Museum
    7.3 km
  • Odawara Castle
    12.4 km

Nearby landmarks

  • Ashinoko Yuransen Moto-Hakone Port
    70 m
  • Lake Ashi cruise pier
    70 m
  • Kofukuin Temple
    100 m
  • Tamamura Toyoo Life Art Museum
    130 m
  • Motohakoneko Bus Station
    180 m
  • Narukawa Art Museum
    270 m
  • P8 Sakasa Fuji Coin Parking Lot
    300 m
  • Oshiba Bus Station
    350 m
  • Kuzuryu Shrine Shingu
    570 m
  • Hakone Shrine / Kuzuryu Shrine Singu
    590 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Others
  • Please note that breakfast can be chosen between Japanese Style or Western Style.
    This can be done upon booking through booking site in advance.
    Dinner is served in guest room. (Japanese Style only)
  • Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.
  • Guests who reserved a room with dinner must check in before 07:00 PM or dinner cannot be served and no refund provided.
  • The latest bus to Moto-Hakone area from Odawara Train Station is at 08:50 PM and from Hakone Yumoto Station at 09:00 PM. Guests are required to take a taxi in case of arriving later than the time provided.
  • Futon is available at the property, but the property is unable to set futon more than the number of persons in the booking.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until10:00

Extras

  • Breakfast charge (unless included in room price)2100 JPY

The property

  • Number of floors5
  • Number of rooms 35
  • Room voltage100
  • Year property opened1996

Parking

  • Daily parking fee0 JPY

Reviews of Hotel Musashiya from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.4
Facilities7.9
Location9.2
Room comfort and quality8.7
Service9.3
Value for money8.0
High score for Hakone
Rating
9+ Exceptional (156)
8-9 Excellent (65)
7-8 Very Good (51)
6-7 Good (15)
<6 Below Expectation (26)
Time of the year
Mar - May (105)
Jun - Aug (49)
Sep - Nov (79)
Dec - Feb (80)
All guests (495)
All room types
All languages

Show reviews that mention 

Showing 313 verified guest comments
12345
10.0
Exceptional
Jefri from Indonesia
Couple
Mountain View
Stayed 2 nights in November 2019

Feels Like Home”

Our stay in this hotel was very memorable. It is located next to Hakone Lake near the Hakone Shrine & Hakone port. Our room has the direct view to Hakone Lake & we can see Hakone Shrine from our room. The Hotel is quite old & traditional. The rooms are all Japanese traditional style room with futon bed. If you book this hotel include their breakfast & Kaiseki Dinner, You will not regret it. If you love Japanese traditional food, I guarantee you will love it so much like me & my wife did. Their Japanese Breakfast menu will also awe you. They have a public bath (Indoor & Outdoor) at the highest floor of their hotel with direct view to Hakone Lake. It is separated for Men & Women. You can enjoy your relaxing hot bath while staring out the beauty of Hakone Lake. The staffs were the best part of this hotel. They are already at the age of my grandparents I think. But their spirit & passion to serve the guests has touch my heart. Thank you so much for your kind & warm welcome. (^_^)

Reviewed December 10, 2019

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10.0
Exceptional
YI from Singapore
Couple
Lake View
Stayed 1 night in November 2014

Away from the busy city life”

Hotel room, view, food

We took the pirate ship from togendai station in the morning. With hakone pass, it is very convienient to take tozan bus, railway, ropeway, ship and cable car. Hotel is at moto hakone. Very quiet and slow pace town. We choose the lake view room however the view was affected by the weather. The optimum view resumed in the following morning and it was indeed worth while to choose this hotel. The food was served in the room and the O-ba-san was very friendly. The food include a very big spread of traditional Japanese food such at sashimi, etc. the room was clean and spacious. The public bath in the ryokan was ok but the view was affected by the bad weather. After check out, we took numazu bus to mishima station with hakone pass. The journey downhill was splendid overlooking my fuji. Overall it was good experience.

Reviewed November 06, 2014

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9.6
Exceptional
Arcee
Group
Mountain View
Stayed 2 nights in April 2019

A little bit of Heaven on Earth...”

The location is very convenient since it is so close to a port for a sightseeing cruise, plus the Hakone Shrine and Hakone Checkpoint are within a good walking distance. Our room did face the lake, but during sunset the room did get quite hot from the amount of light pouring in, and the AC unit wasn’t very strong. The onsen was very relaxing, but once again during sunset the light can be very bright, so I couldn’t quite get the view I wanted because I was squinting. In contrast, I did go to the onsen at 6AM and the view then was serene, so I highly recommend going in the morning. The staff did not speak much English but they made up for it with customer service and care. The kaiseki dinner is must if you stay here. The dinner and breakfast were very delicious and were a great experience. Overall we enjoyed our stay and may look to staying here again if we ever make our way back to Hakone. Thank you!

Reviewed May 08, 2019

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9.2
Exceptional
Joanna from Singapore
Solo traveler
Mountain View
Stayed 1 night in September 2018

Quaint retro Ryokan with amazing views”

This hotel has clearly not changed a bit since the 1960s, hence is a little shabby around the edges, but that’s what gives it its charm. It’s a traditional Japanese hotel experience. I had booked a mountain view room but was upgraded to a lake view room with a sensational view of Hakone shrine. The staff are all lovely, elderly people who take pride in their hospitality. I had the kaiseke dinner in my room - it was not outstanding but good, with some nice seasonal touches. It was served all at once rather than in courses so went a bit cold, but it meant I had privacy to relax. Same goes for breakfast in the banquet room. Pro tip- buy local beer and sake from the 7-11 by the bus station to have with your meal, no need to order from the hotel. The onsen are lovely, the outdoor one needs tidying up a bit but the water is incredibly soothing. Do your homework and if you’re looking for a traditional experience that makes you feel like you’ve stepped back in time this is a good choice.

Reviewed September 26, 2018

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9.6
Exceptional
Wei from Singapore
Couple
Mountain View
Stayed 2 nights in May 2018

Nice and homely Ryokan”

The hotel was located in front of Lake Ashi, which meant that the view was extremely beautiful when you use the in-house bath. With the Hakone Free Pass, you can chart out a pretty nice itinerary to visit the Hakone/Mt Fuji area using all the available modes of transport. Staff were friendly and tried their best to accommodate to my requests even though there was an apparent language barrier. I had a great stay overall and this stop was definitely one of the most memorable.

Reviewed June 02, 2018

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10.0
Exceptional
Robert from Singapore
Family with young children
Mountain View
Stayed 1 night in October 2018

Excellent Hotel @ great location & people”

Hotel is located conveniently 2mins walk from Motohakone Ko sightseeing cruise/bus station. There are 2 convenience store to its left and right. Lawson & 7-11. So if it’s beyond 5pm there, (which is the time all shops closes) u know where to find food. Don’t worry, the variety of food is huge. Not sure why people are saying it’s a run down place, but perhaps I’m luckier. The room is spacious, clean. Plenty of space for my little one to run about, with the perfect view of Lake Ashi. Would be a good idea to consider buying their breakfast/dinner from the hotel. Enjoy the view while u eat. I’d definitely stay there again if I’m returning to Hakone. ◡̈

Reviewed October 28, 2018

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8.0
Excellent
lk from Singapore
Family with teens
Lake View
Stayed 2 nights in June 2019

A value for money traditional Japanese accommodation.”

Together with my spouse & teenage child, we stayed for 2 nights. We opted for breakfast & dinner. The meals were different daily & never fail to impress (& surprise) us. From the presentation, we see each dish is done with great effort & tasty too (especially the tofu!). Despite a late request for 1 pax with vegetarian diet, the hotel staff is understanding & helped us to meet our needs. The hotel location is closed to amenities (eg. convenience shop, souvenirs shops, bus stop*, restaurants, etc). And of course, next to Lake Ashi!... also a short walking distance to Hakone Shrine. The outdoor onsen is remarkable too especially at night. A tranquility experience! The hotel staff from counter, room makeup to kitchen are ready to help. Look no further, if you want to experience a traditional Japanese lodging! * bus stop 151 (Hakone-jinja-iriguchi)

Reviewed June 24, 2019

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9.7
Exceptional
Vincent from Philippines
Couple
Lake View
Stayed 1 night in November 2015

Perfect Hotel”

Location, staff, comfort

Or stay was perfect. The hotel was conveniently located near the areas we were interested in. It is a lakefront hotel just across the pier and the Line H bus. It is 40min away from Hakone Yumoto by bus but that's ok. The area is less crowded and has a small(er) town feel, which we like. The area does end it's day early. Some shops close by 5pm so if you need to have more options for dinner, better get it from the hotel or have it early.

Reviewed November 28, 2015

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8.7
Excellent
CHAU from Hong Kong SAR, China
Solo traveler
Lake View
Stayed 1 night in August 2014

Nice Stay”

1. Nice lake view. 2. The dinner is well served in room and it is so delicious. 3. Staffs are polite and try their best to communicate with limited English.

It was a pleasant stay there in August, though the weather was terribly bad on that day. Lake-view room is a must-choice as you can see the complete view of Lake Ashi. I chose half-board stay so I had both dinner and breakfast in the hotel. The room service dinner was unforgettable and the seasonal food was superb. The Japanese breakfast was impressive too. The public spa bath is rather small yet the cleanliness is still good. I would surely choose this hotel again in the next visit in Hakone.

Reviewed September 11, 2014

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9.2
Exceptional
Jia
Couple
Mountain View
Stayed 1 night in May 2019

Wonderful experience”

More than a hotel, this was an experience! The staff were very nice and helpful. The room was very traditional ryokan which is what we wanted. The hot springs inside the hotel was very nice with a great view. I would definitely stay there again if I go back to Hakone.

Reviewed May 28, 2019

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9.2
Exceptional
Mor from Japan
Couple
Mountain View
Stayed 1 night in August 2016

Great view, nice stay!”

This was an amazing little ryokan in Moto-Hakone! We had a great view of he lake! We got the dinner to our room which was a ton of fun and then ended up hanging out in the onsen for a few hours. Breakfast wasn't worth it, we could have had something tastier out in town. But the service was amazing, they gave us free postcards and then let me send it from the ryokan! Absolutely amazing stay!!

Reviewed August 11, 2016

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9.7
Exceptional
Chun from Malaysia
Couple
Lake View
Stayed 1 night in December 2015

Pleasant stay in Hakone”

Best location, best view and friendly staffs

Within a 5 min walk from Moto-Hakone Pier, definitely a good location to have a nice view of Ashinoko lake. If you are lucky enough, you can see mount Fuji from your hotel room. Highly recommended.

Reviewed December 29, 2015

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8.4
Excellent
Travis from Singapore
Family with teens
Mountain View
Stayed 2 nights in January 2017

Good Location but Old”

This is an old ryokan-styled hotel. The location is good, just right in front of the beautiful lake and the harbor. Walking distance to the Hakone Shrine so it is pretty convenient. The hotel itself is quite old, with the onsen on the top floor. The onsen is relatively small but good enough. Food is good but we have tasted better elsewhere. Staff are very personal and attentive. They will remember your preferences and requests.

Reviewed February 02, 2017

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9.6
Exceptional
Joanna from Japan
Family with young children
Lake View
Stayed 1 night in December 2020

Highly Recommend!”

View of the lake was amazing; walking distance to most attraction in Hakone; staff was extremely friendly and helpful. The room is a little outdated but was kept clean.

Reviewed December 27, 2020

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8.4
Excellent
Shuting from Singapore
Family with young children
Mountain View
Stayed 1 night in January 2019

excellent location, abundance of food”

the location cannot be better. its right by the lake, near to hakone shrine. from the onsen on the fifth floor, it overlooks the serene lake with hakone shrine tori gate clearly in sight. the food is more than enough, we had a great time having dinner and breakfast

Reviewed January 21, 2019

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9.3
Exceptional
Jessica from Indonesia
Group
Mountain View
Stayed 1 night in March 2015

a great onsen experience”

onsen, clean, helpful staff

A great experience here! I stayed here on my 1st day in Japan. I was amazed by the beautiful scenery and atmosphere around the hotel. This hotel is surrounded by small city and lake! My room is facing the lake! Could you image waking up to the beautiful lake view? When I entered the hotel, all the staffs were so helpful. They all treated all their guests like a king. You wont be allowed to bring your own bags, literally! And most of all they dont ask for tips! They do it sincerely. Wow. And after that the staff showed me the room. It was a ryokan or a japanese traditional hotel. And then the staff also helped us to have a tea time like a japanese. After enjoying our tea time,we went out to have dinner,and we found this tiny japanese restaurant, they served sashimi. After we ate too much, we went back to the hotel to enjoy our midnight onsen. Here is the best part! You put on your yukata, then go to the 5th floor, (the onsen is located on the rooftop), wash your body 1st, then enter the onsen. They have 2 types of onsen, the outdoor and the indoor. I only enjoyed the indoor one, bcs at that time, the temperature is freakingly cold. I could not stand onsen-ing in the outdoor one. After done with the midnight dip, I went back to my room, to sleep like a japanese with those thick blanket. I remembered I went to sleep with a big smile on my face. So suming up, this hotel is a great choice for foreigners who want to have a real japanese culture experience! Best staffs, best scenery, best location, best value!

Reviewed April 06, 2015

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8.3
Excellent
Jacelyn from Singapore
Couple
Lake View
Stayed 2 nights in November 2014

Best in location for sightseeing & relaxation”

Inhouse onsen opened 24/7 for hotel guest.

The location is superb. Very near to Moto Hakone-ko to take ferry. Bus stop for sightseeing is 20 seconds away. Staff is very friendly and able to recommend best sightseeing routes. Hot spring opened throughout the day for inhouse guests. Condition of hotel is old. Wifi only available at lobby area.

Reviewed November 25, 2014

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8.0
Excellent
Mayya from Russia
Family with young children
Lake View
Stayed 3 nights in March 2019

Great traditional Japanese experience”

It was great experience visiting Hotel Musashiya in March 2019. Enjoyed a lot the location, gorgeous traditional dinner set, hotel staff is extremely friendly though a bit of more English would be a definite plus. All facilities including public places like Ibsen are very clean. WiFi is in the lobby only. Transports are really frequent and easy to access. Definitely the experience to repeat!

Reviewed March 30, 2019

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8.4
Excellent
Edwin from Indonesia
Couple
Mountain View
Stayed 1 night in April 2018

Awesome place”

We're satisfied staying there...near to the moto hakone port...near the bus stop...the staffs are friendly...nice onsen...very recommended place to stay...

Reviewed April 17, 2018

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7.3
Very good
Lim from Singapore
Group
Lake View
Stayed 2 nights in January 2015

Location and Service Over Room Quality”

Location, Service, Onsen

The location is the best part of this hotel, being right next to Lake Ashi, the ferry port and Moto-Hakone bus stop. The staff also went out of their way to accommodate our requests, even if they had difficulties with English - only one lady was able to speak English fluently. They even offered us coffee and snacks on our last morning! Take note that you're paying mainly for the location, however. Rooms are average and bathrooms cramped, and wifi is available only in the lobby. That said, the onsen on the 5th floor is a great addition. Pray for good weather - it poured our first day but was completely clear the second.

Reviewed January 21, 2015

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