Travelling to Japan? Read all updated requirements before you book.
HOTEL MYSTAYS Sapporo Susukino
HOTEL MYSTAYS Sapporo Susukino
HOTEL MYSTAYS Sapporo Susukino
HOTEL MYSTAYS Sapporo Susukino
HOTEL MYSTAYS Sapporo Susukino
HOTEL MYSTAYS Sapporo Susukino
HOTEL MYSTAYS Sapporo Susukino

Removed from saved list

8.5

Excellent

95 reviews

95 reviews

Housekeeping2
See map

8.3

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Walkable places
Toyokawa Inari Sapporo Betsuin

120 m

Susukino Market

190 m

Sōsei River

250 m

Zepp Sapporo

290 m

Ramen Yokocho

320 m

Popular landmarks
Tanukikoji Shopping Street

560 m

Odori Park

930 m

Sapporo TV Tower

1.1 km

Clock Tower (Tokei-dai)

1.2 km

Hokkaido Government Office

1.4 km

Closest landmarks
Higashi Honganji Temple

410 m

New Ramen Yokocho

420 m

Suitengu

460 m

NORIA

470 m

NORBESA

470 m

HOTEL MYSTAYS Sapporo Susukino

5-1-7, Minami7-jonishi, Sapporo, Sapporo, Japan, 064-0807 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Sapporo, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Odori Park. Rated with 3 stars, this high-quality property provides guests with access to massage and restaurant on-site.

Show more

Highlights

420 meters to public transportation

Front desk [24-hour]

Inside city center

410 meters to Susukino

Free Wi-Fi in all rooms!

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Laundry service

Restaurants

Safety deposit boxes

Wi-Fi in public areas

Your dates are popular among travelersUsers are booking a place in Sapporo every 1 minutes on Agoda.com
Value for money8.6
Distance to city center1.9 km
Location rating8.3
Nearest airportOkadama Airport (OKD)
Distance to airport7.0 km

Rooms available at HOTEL MYSTAYS Sapporo Susukino

Excellent
Room comfort & quality

8.4

Comfort Triple Room - Non-Smoking
...
  • Room size: 31 m²/334 ft²
  • Shower and bathtub
  • 2 single beds and 1 sofa be...
Enter dates to see prices
Standard Double Smoking
...
  • Room size: 16 m²/172 ft²
  • Shower and bathtub
  • 1 double bed
Enter dates to see prices
Small Double Room - Non-Smoking
...
  • Room size: 13 m²/140 ft²
  • Shower and bathtub
  • 1 single bed
Enter dates to see prices
Standard Triple Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 2 semi double beds and 1 si...
Enter dates to see prices
Standard Double Non-Smoking
...
  • Room size: 16 m²/172 ft²
  • Shower and bathtub
  • 1 double bed
Enter dates to see prices
Deluxe Double - Smoking
...
  • Room size: 26 m²/280 ft²
  • Smoking allowed
Enter dates to see prices
Standard Twin - Non-Smoking
...
  • Room size: 13 m²/140 ft²
  • Non-smoking
Enter dates to see prices
Superior Twin Room
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Standard Twin Non-Smoking
...
  • Room size: 16 m²/172 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Comfort Triple Room
...
  • Room size: 31 m²/334 ft²
  • Shower
  • 1 sofa bed and 2 single bed...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at HOTEL MYSTAYS Sapporo Susukino?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to HOTEL MYSTAYS Sapporo Susukino?

For those who wish to drive their own cars, HOTEL MYSTAYS Sapporo Susukino has a car park that's close to the hotel.

Is breakfast offered at HOTEL MYSTAYS Sapporo Susukino?

Wake up to a great buffet breakfast at HOTEL MYSTAYS Sapporo Susukino. Adults can enjoy breakfast offered with an additional charge of 1100 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at HOTEL MYSTAYS Sapporo Susukino?

HOTEL MYSTAYS Sapporo Susukino features an on-site restaurant for your dining convenience.

What is the smoking policy at HOTEL MYSTAYS Sapporo Susukino?

HOTEL MYSTAYS Sapporo Susukino does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest airport to HOTEL MYSTAYS Sapporo Susukino?

The closest airport to HOTEL MYSTAYS Sapporo Susukino is Okadama Airport, 6.9 km away.

What is the closest train, metro, or bus station to HOTEL MYSTAYS Sapporo Susukino?

The closest train, metro, or bus station is Susukino Subway Station, 410 m away from HOTEL MYSTAYS Sapporo Susukino.

What restaurants are nearby HOTEL MYSTAYS Sapporo Susukino?

HOTEL MYSTAYS Sapporo Susukino’s neighborhood is Sapporo which includes popular restaurants such as Ramen Shingen, Soup Curry & Dining Suage+ and Menya Saimi.

What popular shopping places are close to HOTEL MYSTAYS Sapporo Susukino?

Located in the Sapporo area, HOTEL MYSTAYS Sapporo Susukino is close to great shopping choices like Tanukikoji Shopping Street, Sapporo Factory and Stellar Place Sapporo.

What are popular attractions near HOTEL MYSTAYS Sapporo Susukino?

HOTEL MYSTAYS Sapporo Susukino is located in Sapporo area, which is famous for attractions such as Odori Park, Clock Tower (Tokei-dai) and Hokkaido Government Office.

What popular natural sightseeing spots are close to HOTEL MYSTAYS Sapporo Susukino?

HOTEL MYSTAYS Sapporo Susukino is located within Sapporo, which makes it conveniently close to natural sights including Mt. Moiwa, Kokuei Takino Suzuran Hillside National Park and Sapporo Teine.

Show more questions
See map

Explore the neighborhood

What people love about HOTEL MYSTAYS Sapporo Susukino

  • 7.2

    Very good
    Location

    "Location good for nightlife."

    Lesa

    |

    December 4, 2021

  • 10

    Exceptional
    Cleanliness

    "Room we had was very clean and good amenities."

    ALVIN

    |

    February 25, 2020

  • 8.8

    Excellent

    "Would consider staying here again someday."

    Ichwan

    |

    January 26, 2020

Property ranking|Compared to 995 Sapporo properties
See all rankings
Cheapest price score
Value for money score
8.6/10
Cleanliness score
8.8/10
Room comfort score
8.4/10
Better than
98
%
of Sapporo properties
Better than
93
%
of Sapporo properties
Better than
91
%
of Sapporo properties
Better than
91
%
of Sapporo properties
Overall rating:

8.5

Excellent
95 reviews
Cleanliness
8.8
Facilities
8.1
Location
8.3
Read all reviews >
More about HOTEL MYSTAYS Sapporo Susukino

More about HOTEL MYSTAYS Sapporo Susukino

HOTEL MYSTAYS Sapporo Susukino

HOTEL MYSTAYS Sapporo Susukino, located in Sapporo city center, is a popular choice for travelers. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Enjoy all that HOTEL MYSTAYS Sapporo Susukino has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Always get the assistance you need with front desk services including luggage storage and safety deposit boxes. For longer stays or whenever you need it, the laundromat, dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like daily housekeeping let you get the most out of your time at HOTEL MYSTAYS Sapporo Susukino. For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at HOTEL MYSTAYS Sapporo Susukino provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find television available in some selected rooms. Don't worry about being thirsty as a refrigerator and instant tea are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at HOTEL MYSTAYS Sapporo Susukino. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. At any time of the day or night, you can serve yourself a snack at the hotel's vending machines.
Fill your days with the array of activities and facilities offered at HOTEL MYSTAYS Sapporo Susukino. A relaxing end to every day is possible with a visit to the massage, located right in the hotel.


Around the property

An array of attractions are a must-see while visiting Sapporo. Be sure to visit Clock Tower (Tokei-dai) located 1.1 km away, an item on every checklist of those who travel to Sapporo. Be sure to stop by Hokkaido Government Office located 1.3 km away, one of the most famous of all local landmarks.


Reasons to stay here

Find rooms here that are cheaper than 97% of all other options in the city.
Find incredible value for money here, which is ranked better than 93% of the city's accommodation.
Guests who stayed here found it to be neat and tidy, scoring it above 91% of other accommodations in the city.

Amenities and facilities
Excellent
Facilities

8.1

Languages spoken

  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Massage

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Kitchen
  • Restaurants
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Grooming service
  • Heating in public area
  • Laundromat
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoking area

Access

  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed

Getting around

  • Car park [nearby]

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Humidifier
  • In-room safe box
  • LAN Internet in room [free]
  • Mirror
  • Private bathroom
  • Refrigerator
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • TV [flat screen]
  • Wi-Fi [free]
Food and dining
Restaurants on site

Restaurant

  • Menu: A-la-carte
Location
5-1-7, Minami7-jonishi, Sapporo, Sapporo, Japan, 064-0807
Excellent
Location

8.3

Airports

  • Okadama Airport (OKD)
    7.0 km
  • New Chitose Airport (CTS)
    40.7 km

Public transportation

  • Susukino Subway Station
    410 m
  • Nakajima Koen Subway Station
    420 m

Hospital or clinic

  • MatsumotoKiyoshi
    640 m

Shopping

  • Tanukikoji Shopping Street
    560 m

Convenience store

  • Lawson
    210 m 1 min drive

Cash withdrawal

  • ATM
    300 m 5 min walk
What's nearby

Popular landmarks

  • Susukino
    400 m
  • Tanukikoji Shopping Street
    560 m
  • Odori Park
    930 m
  • Sapporo TV Tower
    1.1 km
  • Clock Tower (Tokei-dai)
    1.2 km
  • Hokkaido Government Office
    1.4 km
  • Sapporo Underground Pedestrian Space
    1.4 km
  • Hokkaido University
    1.5 km
  • Mt. Moiwa
    4.1 km
  • Shiroi Koibito Park
    7.8 km

Nearby landmarks

  • Toyokawa Inari Sapporo Betsuin
    120 m
  • Susukino Market
    190 m
  • Sōsei River
    250 m
  • Zepp Sapporo
    290 m
  • Ramen Yokocho
    320 m
  • Ganso Sapporo Ramen Street
    330 m
  • Lafiler
    340 m
  • Sanpachi Mitsukoshi Sapporo Store
    380 m
  • Susukino
    400 m
  • Sapporo Sorei Shrine
    410 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-6 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • There is an additional breakfast charge for children. Please contact the property directly for more information.
  • Cancellation policy is different for each rate plans. Please check rate plan details.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Distance from city center1.9 km
  • Travel time to airport (minutes)70

Extras

  • Breakfast charge (unless included in room price)1100 JPY
  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Number of restaurants1
  • Number of rooms 104
  • Room voltage100

Parking

  • Daily parking fee1650 JPY

Reviews of HOTEL MYSTAYS Sapporo Susukino from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.8
Facilities8.1
Location8.3
Room comfort and quality8.4
Service8.7
Value for money8.6
High score for Sapporo
Rating
9+ Exceptional (19)
8-9 Excellent (8)
7-8 Very Good (11)
6-7 Good (2)
<6 Below Expectation (5)
Time of the year
Mar - May (9)
Jun - Aug (2)
Sep - Nov (11)
Dec - Feb (23)
All guests (95)
All room types
All languages
Showing 45 verified guest comments
123
10.0
Exceptional
ALVIN from United States
Couple
Standard Double Non-Smoking
Stayed 1 night in February 2020

Great Location!”

Great Location! 5 minutes walk from the popular Susukino area. Room we had was very clean and good amenities.

Reviewed February 25, 2020

See room deals

Thank you for the good rating. We hope to see you again.

Responded February 25, 2020
HOTEL MYSTAYS Sapporo Susukino
10.0
Exceptional
Shuting from Singapore
Family with young children
Standard Double Non-Smoking
Stayed 1 night in October 2019

Exceptional”

hotel looks very new. Small but has everything we need. Comfortable bed. Great choice!

Reviewed October 18, 2019

See room deals

"Thank you for staying at HOTEL MYSTAYS Sapporo Susukino. And we appreciate you spending your time to write to us. Every staff member at our hotel will be working hard to improve the level of our service, trying to meet the expectation by the guests. When you travel to Sapporo area in the future, we sincerely hope that you will consider our hotel for your stay.

Responded November 06, 2019
HOTEL MYSTAYS Sapporo Susukino
9.2
Exceptional
ROBBY from Indonesia
Family with teens
Comfort Triple Room - Non-Smoking
Stayed 5 nights in December 2019

Good Hotel”

1. Good location at Susukino 2. Comfortable room 3. Big room, and clean 4. Good Price Very recomemded

Reviewed January 01, 2020

See room deals

Thank you very much for your stay and high evaluation. We are looking forward to seeing you again. Hotel Mystays Sapporo Susukino Takahashi

Responded January 01, 2020
HOTEL MYSTAYS Sapporo Susukino
9.2
Exceptional
Yunita from Indonesia
Group
Standard Twin Non-Smoking
Stayed 4 nights in December 2018

This hotel quite clean and confortable”

Location a bit far from station and close to the red district in susukino

Reviewed January 05, 2019

See room deals

Thank you for staying at HOTEL MYSTAYS Sapporo Susukino. And we appreciate you spending your time writing to us. We are so glad to hear that you have had a comfortable stay at our hotel. We hope we can serve you again at our hotel in the future.

Responded January 06, 2019
HOTEL MYSTAYS Sapporo Susukino
8.8
Excellent
Ichwan from Indonesia
Couple
Standard Double Smoking
Stayed 2 nights in January 2020

Nice hotel with spacious room”

Location-wise, a bit far from station, 400 meters or so from Susukino subway sta. You might want to reconsider staying here if you're travelling with kids, since it is amid Sapporo red-light district. But otherwise,it is a nice hotel, room was spacious enough, bigger than most other affordable hotels in Japan. Would consider staying here again someday.

Reviewed January 26, 2020

See room deals

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Responded January 27, 2020
HOTEL MYSTAYS Sapporo Susukino
9.2
Exceptional
santosh from India
Family with young children
Standard Twin Smoking
Stayed 3 nights in February 2019

Good hotel and Breakfast ”

Friendly staff and supportive nature

Reviewed February 10, 2019

See room deals

Thank you for staying at HOTEL MYSTAYS Sapporo Susukino. And we appreciate you spending your time writing to us. We sincerely appreciate your warm compliments. We hope you will choose our hotel again in the future.

Responded February 23, 2019
HOTEL MYSTAYS Sapporo Susukino
8.8
Excellent
Liyuan from China
Family with young children
Standard Twin Non-Smoking
Stayed 2 nights in November 2019

Service is good,but Standard room is too small.”

Good location. 5 mins walk to downtown area like Parco. Excellence service.

Reviewed November 26, 2019

See room deals

"Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,"

Responded December 14, 2019
HOTEL MYSTAYS Sapporo Susukino
8.8
Excellent
Chloe from Philippines
Solo traveler
Standard Twin Non-Smoking
Stayed 2 nights in October 2019

Good!”

Near restaurants and convenience store. Staff were nice. Enough room space.

Reviewed November 04, 2019

See room deals

"Thank you for staying at HOTEL MYSTAYS Sapporo Susukino. And we appreciate you spending your time to write to us. Every staff member at our hotel will be working hard to improve the level of our service, trying to meet the expectation by the guests. When you travel to Sapporo area in the future, we sincerely hope that you will consider our hotel for your stay.

Responded November 06, 2019
HOTEL MYSTAYS Sapporo Susukino
7.2
Very good
Lesa from Japan
Business traveler
Standard Double Non-Smoking
Stayed 1 night in October 2021

Business room”

Room small but comfortable enough. Parking not at the hotel, but nearby. Location good for nightlife.

Reviewed December 04, 2021

See room deals

Thank you very much for your stay in our Hotel Myatays Sapporo susukino. We are looking forward to welcoming you again. Kindest regards

Responded December 05, 2021
HOTEL MYSTAYS Sapporo Susukino
9.6
Exceptional
Low from Singapore
Group
Stayed 3 nights in December 2016

Good location and friendly staff”

It's about 5 mins walk to Susukino station and with lots of restaurant nearby. The hotel staff are friendly, able to speak and understand English. Decent room space and excellent room service.

Reviewed January 05, 2017

See room deals

The Management and Staff would like to thank you for the wonderful comments. Our warm hospitality awaits your return sometime soon. Thank you very much.

Responded February 20, 2018
HOTEL MYSTAYS Sapporo Susukino
6.4
Good
Yu from Taiwan
Solo traveler
Standard Twin Non-Smoking
Stayed 3 nights in December 2018

6-8 mins walk to the Susukino station. Convenient area but the room is a bit small. Nice bathroom”

My stay is from 14-17 DEC 2018. It takes about 15-18 mins walking on the slippery snow road with luggage. The area around is full of restaurants and convient stores. It’s about 6-8 mins walk without luggage and near Susukino station EXIT 4(elevator) and EXIT 5. The bathroom is clean with good smell but the bed sheets are a bit unclean (small black stain). We booked a twin bed room, it’s a small but lovely room, it’s a bit hard for setting 2 luggages. However, it’s very quiet at top floor and good budget.

Reviewed December 18, 2018

See room deals

Thank you for sharing your review. We were sorry about "dirty bed" and "room narrowness". We are looking forward to seeing you again.

Responded December 22, 2018
HOTEL MYSTAYS Sapporo Susukino
8.0
Excellent
raiwin from Thailand
Couple
Stayed 3 nights in February 2018

nice location ”

Nice location Near Susukino subway station Near Susukino

Reviewed February 15, 2018

See room deals

The Management and Staff would like to thank you for the wonderful comments. Our warm hospitality awaits your return sometime soon. Hotele kaikosapporo

Responded February 18, 2018
HOTEL MYSTAYS Sapporo Susukino
7.6
Very good
Michael from United States
Family with young children
Stayed 1 night in February 2016

Better choice next time”

I selected a smoking room. We have selected from several other hotels and could rarely smell smoke. The smoke smell was overwhelming here.

Reviewed February 09, 2016

See room deals

We appreciate your recommendation of our place to welcoming others. Thank you very much.

Responded February 20, 2018
HOTEL MYSTAYS Sapporo Susukino
8.0
Excellent
Youseok from South Korea
Couple
Standard Double Non-Smoking
Stayed 1 night in December 2018

Cheap and nice”

Good place. Good price. Small room but has everything needed and a really comfy bed

Reviewed December 19, 2018

See room deals

The Management and Staff would like to thank you for the wonderful comments. We are looking forward to seeing you again.

Responded December 22, 2018
HOTEL MYSTAYS Sapporo Susukino
6.0
Melina from Indonesia
Group
Stayed 2 nights in February 2018

Good room”

Love the hotel

Reviewed December 24, 2018

See room deals

Thank you for staying at HOTEL MYSTAYS Sapporo Susukino .And we appreciate you spending your time writing to us. We are glad to hear that you have enjoyed a comfortable stay at our hotel. We sincerely hope to welcome you again at our hotel.

Responded December 27, 2018
HOTEL MYSTAYS Sapporo Susukino
8.0
Excellent
Yiu from Hong Kong SAR, China
Solo traveler
Stayed 4 nights in April 2015

good service”

room comfortable and convenien ce
Reviewed May 04, 2015

See room deals

Thank you for your favorable feedback. It really warms our hearts! Our warm hospitality awaits your return sometime soon.

Responded February 20, 2018
HOTEL MYSTAYS Sapporo Susukino
10.0
Exceptional
NATSUE
Family with young children
Standard Triple Non-Smoking
Stayed 2 nights in May 2019

Exceptional”

子連れのため徒歩移動が大変ですが、飲食店が近隣にあり便利でした。

Reviewed May 09, 2019

See room deals

この度はホテルマイステイズ札幌すすきのをご利用頂き、誠にありがとうございました。 札幌でのご滞在を快適にお過ごしいただけたご様子で大変安堵致しました。 当館周辺にはジンギスカンやラーメンをはじめ多くの飲食店がございますので、ご滞在を楽しんでいただけたようで、私どもも嬉しく存じます。 またお近くにお越しの際には、ぜひともマイステイズ札幌すすきのをご指名くださいませ。 お客様のまたのお越しを、スタッフ一同心よりお待ち申し上げております。 ホテルマイステイズ札幌すすきの フロント 田中

Responded May 12, 2019
HOTEL MYSTAYS Sapporo Susukino
5.6
Sachiko from Japan
Business traveler
Stayed 1 night in September 2017

とても清潔なホテルでした。”

コンビニも隣にあり、便利。 繁華街なので外はうるさいが窓を閉めれば問題なし。

Reviewed September 03, 2017

See room deals

この度はホテルカイコー札幌をご利用賜り厚くお礼申しあげます。過日はご宿泊をいただき誠にありがとうございました。 しかしながらお客様にご不快の念をおかけしてしまい、心よりお詫び申し上げます。 宜しければ又のご利用・ご評価をいただければ幸いでございます。 この度は貴重なお時間を割いてのご投稿ありがとうございました。 ホテルカイコー札幌 フロント高橋

Responded November 04, 2017
HOTEL MYSTAYS Sapporo Susukino
4.4
KAZUSHIGE from Japan
Group
Stayed 1 night in March 2017

毛が”

立地は良かったのですが、部屋の向きにもよるとおもいますが窓を開けて見えるのが隣のビルの汚いスタッフ用入り口みたいな所で、夜間も人の出入りや話し声が窓越しに聞こえて気分が悪かったです。 部屋自体は悪くなかったんですが、風呂場に前の客のものと思われる陰毛が床に落ちており、細かいところの掃除が行き届いてないかなと。 朝食会場で男性スタッフが無言で突っ立って、最初の客の私たちの方を向いており、ジロジロみられてるみたいで非常に気分が悪かった。 また、チェックイン時に予約時に支払い済みなのに、バウチャー見せても良く分からないので調べますといわれました。 価格と立地考えたら、こんなものかなあという感じです。

Reviewed March 16, 2017

See room deals

この度はホテルカイコー札幌をご利用賜り厚くお礼申しあげます。過日はご宿泊をいただき誠にありがとうございました。 しかしながら、せっかくご利用いただいたにも関わらずご不快の念をお掛けすることとなり、大変心苦しく思っております。この度の不手際について心よりお詫び申し上げます。然るべき対応ができずにさらにご不快の念を募らせてしまう事となり、重ねてお詫び申し上げます。 担当したスタッフには厳重注意・指導徹底は勿論のこと、全スタッフにも指導徹底し、教育も強化して参ります。 今回お客様よりご指摘いただきました事で、改めて当方の至らなさを痛感しております。お客様からのお声を真摯に受け止め、サービスの向上に努めて参る所存でございます。 様々な面でご期待に沿えず、お恥ずかしい限りではございますが、よろしければ再度のご利用・ご評価をいただければ幸いでございます。この度はお忙しい中、大変貴重なご意見を誠にありがとうございました。 この度は本当に申し訳ございませんでした。

Responded February 18, 2018
HOTEL MYSTAYS Sapporo Susukino
7.2
Very good
sakatani from Japan
Solo traveler
Stayed 2 nights in September 2016

フロント”

ホテルフロントの対応が良かった。 場所も良く、コストパフォーマンス十分でした。 最近の札幌のホテル料金は休日前は極端に高く、 旅行するには負担が大きいです。

Reviewed October 09, 2016

See room deals

この度はホテルカイコー札幌をご利用賜り厚くお礼申しあげます。過日はご宿泊をいただき誠にありがとうございました。 宿泊料金の設定は日々模索しております。料金面でサービスが至らなければなりませんし、その為の営業努力も必要であると痛感しております。 この度はお忙しい中、大変貴重なご意見を誠にありがとうございました。またのご来館を心よりお待ちいたしております。 ホテルカイコー札幌 フロント

Responded February 20, 2018
HOTEL MYSTAYS Sapporo Susukino
123
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss