Travelling to Japan? Read all updated requirements before you book.
HOTEL MYSTAYS Shinsaibashi
HOTEL MYSTAYS Shinsaibashi
HOTEL MYSTAYS Shinsaibashi
HOTEL MYSTAYS Shinsaibashi
HOTEL MYSTAYS Shinsaibashi
HOTEL MYSTAYS Shinsaibashi
HOTEL MYSTAYS Shinsaibashi

Removed from saved list

8.1

Excellent

1,807 reviews

1,807 reviews

Housekeeping50
Shops13
Check in/Check Out1
See map

9.1

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Izumi Hall

70 m

Shinsaibashi OPA

80 m

LeurGetter

90 m

America Mura

160 m

Midosuji Street

160 m

Popular landmarks
Shinsaibashi-Suji Shopping Street

290 m

Dotonbori

580 m

Minami (Namba)

750 m

Kuromon Market

1.1 km

Tsutenkaku

2.4 km

Closest landmarks
Club Circus

100 m

Bar Nayuta

170 m

Tiger Copenhagen American Village

210 m

Mitsu Hachimangu Shrine

220 m

Shinsaibashi-suji

220 m

HOTEL MYSTAYS Shinsaibashi

1-9-30, Nishi-Shinsaibashi, Chuo-ku, Shinsaibashi, Osaka, Japan, 542-0086 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Shinsaibashi, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Dotonbori. This 3-star property features restaurant to make your stay more indulgent and memorable.

Show more

Highlights

Located in heart of Osaka

Check-in/out [express]

220 meters to public transportation

Inside city center

290 meters to Shinsaibashi-Suji Shopping Street

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Laundry service

Restaurants

Wi-Fi in public areas

Smoking area

This property is in high demand!

3 travelers have booked today.

Value for money8.1
Distance to city center10 km
Location rating9.1
Nearest airportOsaka International Airport (ITM)
Distance to airport13.7 km

Rooms available at HOTEL MYSTAYS Shinsaibashi

Very good
Room comfort & quality

8

Superior Queen - Non-Smoking
...
  • Room size: 16 m²/172 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Superior Double - Non-Smoking
...
  • Room size: 14 m²/151 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Triple - Non-Smoking
...
  • Room size: 28 m²/301 ft²
  • City view
  • 3 single beds
Enter dates to see prices
Superior Twin - Non-Smoking
...
  • Room size: 19 m²/205 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Superior Triple - Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • City view
  • 3 single beds
Enter dates to see prices
Standard Semi Double Non-Smoking
...
  • Room size: 14 m²/151 ft²
  • City view
  • 1 semi double bed
Enter dates to see prices
Superior Double Room - Non-Smoking, Solaniwa Onsen Ticket Included
...
  • Room size: 14 m²/151 ft²
  • City view
  • 1 double bed
Enter dates to see prices
No Cleaning Service - Superior Queen Room - Non-Smoking
...
  • Room size: 16 m²/172 ft²
  • Shower and bathtub
  • 1 queen bed
Enter dates to see prices
No Cleaning Service - Deluxe Triple Room - Non-Smoking
...
  • Room size: 28 m²/301 ft²
  • Shower and bathtub
  • 2 single beds and 1 sofa be...
Enter dates to see prices
Superior Queen Room - Non-Smoking, Solaniwa Onsen Ticket Included
...
  • Room size: 16 m²/172 ft²
  • City view
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at HOTEL MYSTAYS Shinsaibashi?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

How do I get to HOTEL MYSTAYS Shinsaibashi?

For those who wish to drive their own cars, HOTEL MYSTAYS Shinsaibashi has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge.

What is the smoking policy at HOTEL MYSTAYS Shinsaibashi?

HOTEL MYSTAYS Shinsaibashi does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to HOTEL MYSTAYS Shinsaibashi?

The closest train, metro, or bus station to HOTEL MYSTAYS Shinsaibashi is Yotsubashi Subway Station, 210 m away.

What restaurants are nearby HOTEL MYSTAYS Shinsaibashi?

HOTEL MYSTAYS Shinsaibashi’s neighborhood is Shinsaibashi which includes popular restaurants such as Motsunabe Shibo Raiya, Vingt-Cinq Blanche and Minmin Shinsaibashi.

What popular shopping places are close to HOTEL MYSTAYS Shinsaibashi?

Located in the Shinsaibashi area, HOTEL MYSTAYS Shinsaibashi is close to great shopping choices like Shinsaibashi OPA, Daimaru Department Store Shinsaibashi and Tiger Copenhagen American Village.

What are popular attractions near HOTEL MYSTAYS Shinsaibashi?

HOTEL MYSTAYS Shinsaibashi is located in Shinsaibashi area, which is famous for attractions such as Shinsaibashi-Suji Shopping Street, Minami (Namba) and Midosuji Street.

Show more questions
See map

Explore the neighborhood

What people love about HOTEL MYSTAYS Shinsaibashi

  • 10

    Exceptional
    Location

    "Nice location, nice room."

    LEUNG

    |

    March 15, 2020

  • 10

    Exceptional
    Cleanliness

    "Nice location, nice room and clean."

    LEUNG

    |

    March 15, 2020

  • 10

    Exceptional
    Cleanliness

    "Nice location, nice service and clean."

    LEUNG

    |

    March 15, 2020

Property ranking|Compared to 3,243 Osaka properties
See all rankings
Cheapest price score
Location score
9.1/10
Room comfort score
8/10
Couples review score
8.3/10
Better than
99
%
of Osaka properties
Better than
95
%
of Osaka properties
Better than
95
%
of Osaka properties
Better than
88
%
of Osaka properties
Overall rating:

8.1

Excellent
1,807 reviews
Cleanliness
8.2
Facilities
7.6
Location
9.1
Read all reviews >
What travelers say they love:
Many restaurant near the hotel and convenient store.
Marife from Philippines
Group
More about HOTEL MYSTAYS Shinsaibashi

More about HOTEL MYSTAYS Shinsaibashi

HOTEL MYSTAYS Shinsaibashi

Get the most from an urban escape in Osaka when you book a room at HOTEL MYSTAYS Shinsaibashi. Located right in the city center, HOTEL MYSTAYS Shinsaibashi saves you time and travel by letting you wake up right in the heart of the best neighborhood.
HOTEL MYSTAYS Shinsaibashi offers numerous on-site facilities to satisfy even the most discerning guest. Keep up with all your communications easily with the hotel's free Wi-Fi. Guests can enjoy convenient available parking right at the hotel. Front desk services including express check-in or check-out and luggage storage can assist with your needs.
Packing light is possible at HOTEL MYSTAYS Shinsaibashi thanks to the hotel's laundromat, dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at HOTEL MYSTAYS Shinsaibashi from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find a refrigerator at your disposal.
HOTEL MYSTAYS Shinsaibashi also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Dining and things to do

A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. HOTEL MYSTAYS Shinsaibashi has vending machines for 24-hour available light snacks and/or drinks.


Around the property

Experience Osaka like a true local. Experience local culture through architecture at Osaka Castle located 3.4 km away.


Reasons to stay here

Find some of the city's best deals here with rooms 98% cheaper than other options.
Ranking higher than 95% of the city's accommodations options, this is a great choice for location.
Guests who stayed here really appreciated the room comfort, scoring it higher than 94% of accommodations in the city.

Show more
Amenities and facilities
Very good
Facilities

7.6

Most talked about facilities

Housekeeping

50 mentions

Internet

3 mentions

Food & Dining

2 mentions

Breakfast

2 mentions

Languages spoken

  • English
  • Japanese

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Dining, drinking, and snacking

  • Kitchen
  • Restaurants
  • Vending machine

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Services and conveniences

  • Air conditioning in public area
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Grooming service
  • Heating in public area
  • Laundromat
  • Laundry service
  • Luggage storage
  • Smoke-free property
  • Smoking area

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Smoke alarms

Getting around

  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]

Available in all rooms

  • Air conditioning
  • Bathtub
  • Free bottled water
  • Hair dryer
  • Heating
  • Non-smoking
  • Refrigerator
  • Shower
  • Towels
  • TV
Location
1-9-30, Nishi-Shinsaibashi, Chuo-ku, Shinsaibashi, Osaka, Japan, 542-0086
Exceptional
Location

9.1

Airports

  • Osaka International Airport (ITM)
    13.7 km 18 min drive
  • Kobe Airport (UKB)
    25.1 km 45 min drive

Public transportation

  • Yotsubashi Subway Station
    210 m 5 min walk
  • Shinsaibashi Subway Station
    220 m 4 min walk

Hospital or clinic

  • OS Drug Store
    260 m

Shopping

  • Shinsekai Ichiba
    2.4 km

Convenience store

  • Family Mart
    70 m 2 min drive

Cash withdrawal

  • ATM
    80 m 1 min walk
What's nearby

Popular landmarks

  • Shinsaibashi-Suji Shopping Street
    290 m
  • Dotonbori
    580 m
  • Minami (Namba)
    750 m
  • Kuromon Market
    1.1 km
  • Tsutenkaku
    2.4 km
  • Osaka Castle Park
    2.9 km
  • Osaka Castle
    3.5 km
  • Kuchu Teien Observatory
    3.6 km
  • Universal Studios Japan
    6.2 km
  • Osaka Aquarium Kaiyukan
    6.7 km

Nearby landmarks

  • Izumi Hall
    70 m
  • Shinsaibashi OPA
    80 m
  • LeurGetter
    90 m
  • Club Circus
    100 m
  • America Mura
    160 m
  • Midosuji Street
    160 m
  • Bar Nayuta
    170 m
  • Triangle Park (Mitsu Park)
    180 m
  • Suomachi Street
    180 m
  • Daimaru Department Store Shinsaibashi
    190 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • One child under 6 years old stays for free if using existing bedding.
  • Children under 12 years stay for free when using existing bedding (over 120 centimeters wide) in some room types. Please contact the property for more information.
  • The conditions of the housekeeping service vary depending on the length of stay. Please contact the property for more information.
  • Baby cot is not available at the property.
  • There is an additional breakfast charge for children. Please contact the property directly for more information.
  • According to local tax regulation, guests should pay accommodation tax surcharge directly to the property upon check-in (per person per night), effective from June 1, 2019:
    Accommodation tax of JPY 100 is charged at the property per person per night for room rates JPY 7,000 and over and less than JPY 15,000.
    Accommodation tax of JPY 200 is charged at the property per person per night for room rates less than JPY 20,000.
    Accommodation tax of JPY 300 is charged at the property per person per night for room rates of JPY 20,000 and over.
  • The hot spring facility Solaniwa Onsen will be closed one day per month. Please check the facility schedule with the property.
    Children 4-12 years old need to buy a ticket to enter hot spring facility Solaniwa Onsen.
  • Solaniwa Onsen is the Hot Spring Theme Park in Bentencho, Osaka City.
    There is no hot spring in the property.
  • Cancellation policy is different for each rate plans. Please check rate plan details.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until00:00
  • Check-out until11:00
  • Reception open until20:00

Getting around

  • Distance from city center10 km
  • Travel time to airport (minutes)50

The property

  • Non-smoking rooms/floorsYes
  • Number of floors10
  • Number of rooms 54
  • Room voltage100
  • Most recent renovation2015

Reviews of HOTEL MYSTAYS Shinsaibashi from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.2
Facilities7.6
Location9.1
Room comfort and quality8.0
Service8.3
Value for money8.1
High score for Osaka
Rating
9+ Exceptional (218)
8-9 Excellent (144)
7-8 Very Good (185)
6-7 Good (105)
<6 Below Expectation (66)
Time of the year
Mar - May (199)
Jun - Aug (183)
Sep - Nov (180)
Dec - Feb (156)
All guests (1,231)
All room types
All languages

Show reviews that mention 

Showing 718 verified guest comments
12345
10.0
Exceptional
Regina from Australia
Family with young children
Superior Triple - Non-Smoking
Stayed 3 nights in January 2020

Exceptional”

We enjoyed our Osaka holiday because the location of the hotel is so convenient. Just a quicl walk to the train station and 7 eleven is a few steps away from the hotel entrance. The rooms were kept clean and room service was great!!!

Reviewed January 22, 2020

See room deals

Thank you very much. I am very happy with your word of mouth. We waiting for the day I can see you again.

Responded January 23, 2020
HOTEL MYSTAYS Shinsaibashi
10.0
Exceptional
Jamaica from Philippines
Family with young children
Superior Queen - Non-Smoking
Stayed 4 nights in February 2019

Excellent location and spacious room”

My family loved our stay at Hotel Mystays Shinsaibashi. They have very spacious room unlike the one we had in Tokyo which was very small. It is very near the Shinsaibashi Station which made it easier for us to roam around Osaka. We'll definitely go back to this hotel when we go to Osaka again.

Reviewed May 17, 2019

See room deals

Thank you for staying at HOTEL MYSTAYS SHINSAIBASHI. We appreciate you taking the time to write to us. We are very grateful for your kind comments. Every staff member at our hotel will continue to strive to provide the best services for our guests. Thank you.

Responded May 27, 2019
HOTEL MYSTAYS Shinsaibashi
10.0
Exceptional
Lutfi from Singapore
Solo traveler
Standard Semi Double Non-Smoking
Stayed 3 nights in November 2019

Exceptional”

Super good location. Metro Osaka exit just 100m away from the hotel. Come out from hotel, turn left and right, near Family Mart. Adidas original shop. Opp hotel Dr Marten outlet. Got good restaurant near the area. Awesome staff.

Reviewed November 12, 2019

See room deals

Dear Guest Thank you for staying with us. Also thank you for sharing review with us. We are glad to hear that you are enjoyed staying with us. We are looking forward to see you here again soon. Best Regards Hotel Mystays Shinsaibashi Receptionist Jeong

Responded November 12, 2019
HOTEL MYSTAYS Shinsaibashi
10.0
Exceptional
M from Thailand
Couple
Standard Semi Double Non-Smoking
Stayed 2 nights in February 2020

Inexpensive Hotel”

If you are looking for an inexpensive hotel near the station. Good service, but small bedrooms. Near shrine. We recommend. Everything depends on your money.

Reviewed February 09, 2020

See room deals

Thank you very much. I am very happy with your word of mouth. We waiting for the day I can see you again.

Responded February 28, 2020
HOTEL MYSTAYS Shinsaibashi
10.0
Exceptional
LEUNG from Hong Kong SAR, China
Family with teens
Superior Queen - Non-Smoking
Stayed 1 night in August 2019

nice accomodation, recommendable”

nice location, nice room and clean.

Reviewed March 15, 2020

See room deals

Dear Leung Thank you for staying with us. We are happy for your good comments. Our hotel is located near a subway station and shopping area. It is convenient to do anything. We hope you stay with us next time again. front: Ryoji Inagaki

Responded March 16, 2020
HOTEL MYSTAYS Shinsaibashi
9.6
Exceptional
Willie from Singapore
Family with young children
Superior Twin - Non-Smoking
Stayed 5 nights in November 2019

Great location”

Conveniently located within walking distance from the train station, with decent selection of food, convenience stalls, shops around the hotel. Room size was decent, was able to accommodate 2 fully-opened luggage and have some spare space for the young kids to play around (although limited).

Reviewed December 18, 2019

See room deals

Thank you for staying our HOTEL MYSTAYS Shinsaibashi. We are so glad to hear that you had a comfortable stay at our hotel.The convenience of transportation has been well received by other customers.We sincerely hope to welcome you again at our hotel. Sincerely Hotel Mystays Shinsaibashi Front Staff sudeji

Responded December 19, 2019
HOTEL MYSTAYS Shinsaibashi
10.0
Exceptional
LEUNG from Hong Kong SAR, China
Family with teens
Superior Twin - Non-Smoking
Stayed 2 nights in August 2019

good accomodation”

nice location, nice service and clean.

Reviewed March 15, 2020

See room deals

Dear Leung Thank you for your comment again. I am glad that you stayed comfortably. We will continue to make our guests feel comfortable. front:Ryoji Inagaki

Responded March 16, 2020
HOTEL MYSTAYS Shinsaibashi
10.0
Exceptional
LEUNG from Hong Kong SAR, China
Family with teens
Superior Twin - Non-Smoking
Stayed 4 nights in August 2019

Nice Room”

Nice location, nice room.

Reviewed March 15, 2020

See room deals

Dear Leung Thank you for staying with us for 7nights. Could you go around Osaka city ? Did you enjoy eating Osaka loco foods? It is convenient to go to Kyoto, Nara,and USJ from our hotel. It is a serious situation around the world now with coronavirus, but I am glad if you can come back to Osaka. front: Ryoji Inagaki

Responded March 16, 2020
HOTEL MYSTAYS Shinsaibashi
9.2
Exceptional
Wesley from Japan
Couple
Superior Double - Non-Smoking
Stayed 1 night in November 2021

MyStay... always a great choice!”

The lady at the front desk upgraded our room for free because it was our anniversary! Was very touch by this kind gesture! I recommend MyStays Hotels anywhere you can find one in Japan!

Reviewed May 28, 2022

See room deals

Dear Guest, Thank you for taking the time to share your feedback. We are delighted to hear you had an enjoyable stay at our hotel. Your kind remarks are appreciated. Our hotel staff will continue to strive to provide the best services for our guests. Best Regards Hotel Mystays Shinsaibashi Front staff

Responded May 29, 2022
HOTEL MYSTAYS Shinsaibashi
9.2
Exceptional
MAN from Hong Kong SAR, China
Couple
Superior Queen - Non-Smoking
Stayed 5 nights in April 2019

Close to Shinsaibashi”

Just cross the road then I can reach Shinsaibashi's main shopping area. Close to the Shinsaibashi Station. Only one thing is that you have to take your luggage up/down stairs (Just a few) when you check-in/out.

Reviewed April 15, 2019

See room deals

Thank you for staying at HOTEL MYSTAYS SHINSAIBASHI. Sorry for the inconvenience caused by the stairs at the entrance. Thank you so much for your feedback and it will be used to improve our hotel's operations. Hotel Mystays Shinsaibashi

Responded April 18, 2019
HOTEL MYSTAYS Shinsaibashi
8.8
Excellent
Kittipat from Thailand
Family with teens
Superior Queen - Non-Smoking
Stayed 2 nights in April 2019

Excellent”

Exellent service. Overall is good, small room but comfortable and clean. Just only inconvenient to carry our luggages move up the front stair.

Reviewed April 29, 2019

See room deals

Thank you very much for using Hotel Mystays Shinsaibashi. Also, I would like to thank you again for your feedback in the many uses. We apologize for the inconvenience during the stay. If you have a lot of luggage, please call the front desk staff promptly. We will help you with your luggage. There are various types in the hotel. Prices vary depending on the type. Please refer to the next time you use. We take this opinion seriously and will refer to future issues. All staff members look forward to your next visit.

Responded April 30, 2019
HOTEL MYSTAYS Shinsaibashi
8.4
Excellent
Marife from Philippines
Group
Superior Queen - Non-Smoking
Stayed 2 nights in April 2019

Good location and near subway. Very clean and room is much bigger than other hotel in japan”

Staff were very accommodating with our inquiry. Easy to find the location and near subway and malls. Many restaurant near the hotel and convenient store. The only thing that i did not like the hotel is they dont have restaurant.

Reviewed April 20, 2019

See room deals

Thank you for staying at HOTEL MYSTAYS Shinsaibashi. We appreciate you taking the time to write to us.We are thankful for your generous feedback. Our hotel staff will continue to strive to provide the best services for our guests. However, despite the great stay, we do not have breakfast. We deeply apologize for any inconvenience caused to our customers. We are so excited to serve you again in the future.

Responded April 22, 2019
HOTEL MYSTAYS Shinsaibashi
8.4
Excellent
ZHAONAN from Australia
Solo traveler
Standard Semi Double Non-Smoking
Stayed 1 night in October 2019

at the heart of shinsabashi”

close to shops, convenient, clean and good value for money.

Reviewed October 15, 2019

See room deals

Thank you for using Hotel Mystays Shinsaibashi I look forward to meeting you again. Hotel mystays Shinsaibashi

Responded October 17, 2019
HOTEL MYSTAYS Shinsaibashi
8.8
Excellent
Tsz from Hong Kong SAR, China
Solo traveler
Stayed 5 nights in February 2020

Excellent”

Very good location Near metro and shinshabashi

Reviewed February 26, 2020

See room deals

Thank you very much. I am very happy with your word of mouth. We waiting for the day I can see you again.

Responded February 28, 2020
HOTEL MYSTAYS Shinsaibashi
7.6
Very good
Lai from Hong Kong SAR, China
Couple
Standard Semi Double Non-Smoking
Stayed 2 nights in October 2019

Clean and convenient. However the cleaner is unreliable ”

- location is great, only 3 mins away from MTR and mall - the room is pretty clean - Front desk staffs are mice and helpful - however, do not trust any cleaner there. I left a face moisturizer outside by the table. It was gone after we come back. The moisturizer wasn’t valuable but it’s not cheap either. Can’t imagine what will the cleaner do while they are cleaning the room. It is very disappointing and unreliable!!

Reviewed October 11, 2019

See room deals

Thank you very much for choosing HOTEL MYSTAYS Shinsaibashi. We appreciate you taking the time to write to us. We apologize for the inconvenience caused by the poor cleaning of the room. We have made every effort to clean and confirm the room and make sure that it is comfortable for our customers, but we are ashamed to do so. I'm really sorry to have lost your personal belongings. It may have been disposed of by mistake. Sorry for not meeting your expectations. Once again, we will reconfirm the operation and retrain the staff. We will be so glad to have you again as our guest in the future.

Responded October 13, 2019
HOTEL MYSTAYS Shinsaibashi
8.4
Excellent
Brian from Hong Kong SAR, China
Family with teens
Superior Triple - Non-Smoking
Stayed 7 nights in August 2019

Convenient location, enough space and clean”

Reasonable price

Reviewed September 02, 2019

See room deals

Dear Guest, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again soon. Sincerely, Maho Nagao, HOTEL MYSTAYS Shinsaibashi

Responded September 05, 2019
HOTEL MYSTAYS Shinsaibashi
8.0
Excellent
Stan from Australia
Couple
Standard Semi Double Non-Smoking
Stayed 1 night in May 2019

Great location, just the stairs at front.....”

- Great location (only like 5 mins walk from Shinsaibashi, but not noisey at all) - Room size is OK - Great customer service

Reviewed May 21, 2019

See room deals

Thank you for staying at HOTEL MYSTAYS SHINSAIBASHI. We appreciate you taking the time to write to us. We are very grateful for your kind comments. Every staff member at our hotel will continue to strive to provide the best services for our guests. Thank you.

Responded May 27, 2019
HOTEL MYSTAYS Shinsaibashi
8.4
Excellent
henry from Indonesia
Family with young children
Standard Semi Double Non-Smoking
Stayed 1 night in June 2019

80”

Very helpfull staff, near with shop and family mart

Reviewed June 06, 2019

See room deals

Dear Guest, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again soon. Sincerely,

Responded June 07, 2019
HOTEL MYSTAYS Shinsaibashi
7.6
Very good
JiaLiang from Singapore
Family with young children
Superior Queen - Non-Smoking
Stayed 4 nights in July 2019

Very good”

Decent and clean hotel. Very close to Shinsaibashi Station and near to main shopping area. Thumbs up.

Reviewed July 26, 2019

See room deals

Thank you for using our hotel. We are glad that you enjoyed your stay and hope to see you again soon.

Responded July 28, 2019
HOTEL MYSTAYS Shinsaibashi
6.0
Kristina from Philippines
Couple
Standard Semi Double Non-Smoking
Stayed 1 night in January 2019

Above average”

I am writing this review as this is my only means to communicate with Hotel Mystay Shinsaibashi. My booking description requires that I pay in cash, upon check in which I did. However, upon checking my credit card today I still got charged. How do I rectify this? Thanks!

Reviewed January 11, 2019

See room deals

12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss