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Exterior view, HOTEL MYSTAYS Utsunomiya in Utsunomiya
Economy Single Smoking - Guestroom, HOTEL MYSTAYS Utsunomiya in Utsunomiya
Entrance, HOTEL MYSTAYS Utsunomiya in Utsunomiya
a large room with a lot of tables and chairs, HOTEL MYSTAYS Utsunomiya in Utsunomiya
a large room with a large clock on the wall, HOTEL MYSTAYS Utsunomiya in Utsunomiya
Interior view, HOTEL MYSTAYS Utsunomiya in Utsunomiya
Interior view, HOTEL MYSTAYS Utsunomiya in Utsunomiya

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8.2

Excellent

600 reviews

600 reviews

Housekeeping7
Breakfast3
Check in/Check Out1
See map
See map

8.8

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Walkable places
Utsunomiya Station

270 m

Closest landmarks
Gyoza Dumpling Statue

360 m

Ekino Market

390 m

Richmond Annex Parking

450 m

TEN's BAR

540 m

Hozoji

550 m

HOTEL MYSTAYS Utsunomiya

2-4-1 Higashi Syukugou, Utsunomiya, Utsunomiya, Japan - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Utsunomiya, allowing you access and proximity to local attractions and sights. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

250 meters to public transportation

Front desk [24-hour]

Inside city center

Free Wi-Fi in all rooms!

Air conditioning

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information."

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Fitness center

Restaurants

Laundry service

Safety deposit boxes

Your dates are popular among travelersUsers are booking a place in Utsunomiya every 6 minutes on Agoda.com
Value for money8.2
Location rating8.8

Rooms available at HOTEL MYSTAYS Utsunomiya

Excellent
Room comfort & quality

8.3

Deluxe Twin - Smoking
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 semi double beds
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Standard Twin Non-Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 2 semi double beds
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Standard Twin - Smoking
...
  • Room size: 18 m²/194 ft²
  • City view
  • 2 semi double beds
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Superior Twin Non- Smoking
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 semi double beds
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Deluxe Twin - Non-Smoking
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 semi double beds
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Junior Suite Smoking
...
  • Room size: 50 m²/538 ft²
  • City view
  • 2 double beds
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Superior Twin - Smoking
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 semi double beds
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Double Standard Non-Smoking
...
  • Room size: 12 m²/129 ft²
  • City view
  • 1 double bed
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Superior Double Non-Smoking
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 double bed
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Superior Double - Smoking
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 double bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at HOTEL MYSTAYS Utsunomiya?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to HOTEL MYSTAYS Utsunomiya?

For those who wish to drive their own cars, HOTEL MYSTAYS Utsunomiya has a car park available for guests. Parking is available for a fee of 1100 JPY per day.

Is breakfast offered at HOTEL MYSTAYS Utsunomiya?

Wake up to a great buffet breakfast at HOTEL MYSTAYS Utsunomiya. Adults can enjoy breakfast offered with an additional charge of 1200 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at HOTEL MYSTAYS Utsunomiya?

HOTEL MYSTAYS Utsunomiya features an on-site restaurant for your dining convenience.

What is the smoking policy at HOTEL MYSTAYS Utsunomiya?

HOTEL MYSTAYS Utsunomiya does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to HOTEL MYSTAYS Utsunomiya?

The closest train, metro, or bus station is Utsunomiya Station, 260 m away from HOTEL MYSTAYS Utsunomiya.

What restaurants are nearby HOTEL MYSTAYS Utsunomiya?

HOTEL MYSTAYS Utsunomiya is located in Utsunomiya, famous for good restaurants such as Wainoma, Uotami Utsunomiya East Entrance Ekimae and Chinese Restaurant Kagen.

What popular shopping places are close to HOTEL MYSTAYS Utsunomiya?

HOTEL MYSTAYS Utsunomiya is located in Utsunomiya area which features shopping places such as Rokubun Book Station, Kanuma City Kaboku Center and Kuroko Matsuya.

What are popular attractions near HOTEL MYSTAYS Utsunomiya?

Guests at HOTEL MYSTAYS Utsunomiya can easily visit Gyoza Dumpling Statue, Hozoji and Shinohara House located in the Utsunomiya area.

What popular natural sightseeing spots are close to HOTEL MYSTAYS Utsunomiya?

HOTEL MYSTAYS Utsunomiya is located in the Utsunomiya area, which is famous for natural sightseeing destinations such as Yatai no Machi Chuo Park, Deainomorisogo Koen Auto Camping Ground and Ryumon Falls.

See map

Explore the neighborhood

What people love about HOTEL MYSTAYS Utsunomiya

  • 10

    Exceptional

    "Good hotel"

    Tran

    |

    November 17, 2022

  • 8.4

    Excellent

    "This hotel is very nice and the room we got had a double bed and 2 bunk bed."

    Sanjay

    |

    March 21, 2022

  • 8.4

    Excellent

    "It was a good value for our money and the kids loved it a lot"

    Sanjay

    |

    March 21, 2022

Property ranking|Compared to 121 Utsunomiya properties
See all rankings
Cheapest price score
Room comfort score
8.4/10
Value for money score
8.2/10
Location score
8.8/10
Better than
98
%
of Utsunomiya properties
Better than
92
%
of Utsunomiya properties
Better than
91
%
of Utsunomiya properties
Better than
90
%
of Utsunomiya properties
Overall rating:

8.3

Excellent
435 reviews
Cleanliness
8.3
Facilities
7.8
Location
8.8
Read all reviews >
More about HOTEL MYSTAYS Utsunomiya

More about HOTEL MYSTAYS Utsunomiya

HOTEL MYSTAYS Utsunomiya

Take advantage of a wealth of unrivaled services and amenities at HOTEL MYSTAYS Utsunomiya. Stay connected throughout your stay with free internet access provided. Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes.
Wear your favorite outfits again and again thanks to the laundromat, dry cleaning service and laundry service offered at HOTEL MYSTAYS Utsunomiya. The hotel's daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the HOTEL MYSTAYS Utsunomiya. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, a coffee or tea maker and instant tea are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at HOTEL MYSTAYS Utsunomiya, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel. Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
Throughout the day, you can enjoy the activities offered at HOTEL MYSTAYS Utsunomiya. Warm up at the end of the day with a visit to the massage. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.


Reasons to stay here

Spend less here on rooms than you would at 98% of other accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 92% of accommodations in the city.
This accommodation beats more than 91% of competition in the city on room comfort.

Show less

Amenities and facilities

Very good
Facilities

7.8

Most talked about facilities

Breakfast

6 mentions

Housekeeping

6 mentions

Internet

1 mention

Languages spoken
  • English
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Massage
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Kitchen
  • Restaurants
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Chapel
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
Access
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
Getting around
  • Car park [charges apply]
Available in all rooms
  • Air conditioning
  • Bathtub
  • Free bottled water
  • Hair dryer
  • Heating
  • Refrigerator
  • Shower
  • Slippers
  • Towels

Food and dining

Restaurants on site
Travel Cafe Utsunomiya
  • Cuisine: European, Japanese
  • Menu: A-la-carte

Location

2-4-1 Higashi Syukugou, Utsunomiya, Utsunomiya, Japan
Excellent
Location

8.8

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Children under 12 years stay for free when using existing bedding (over 120 centimeters wide) in some room types. Please contact the property for more information.
  • The conditions of the housekeeping service vary depending on the length of stay. Please contact the property for more information.
  • There is an additional breakfast charge for children. Please contact the property directly for more information.
  • Cancellation policy is different for each rate plans. Please check rate plan details.
  • ■Notice of the cleaning service for guest who stay at some nights from January 1st 2023■

    Welcome to Hotel Mystays Utsunomiya.
    Please note that the cleaning services will be changed with the guests understanding. It is based on the protection of global environment.

    However, if you want the staffs to clean up at all of the room, please ask to the front desk before we will clean up.

    【Contents 】
    ・We will do:towels, toothbrush, trash, and so on.
    ・We will NOT do:cleaning the room, bathroom cleaning, bed making
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Extras
  • Breakfast charge (unless included in room price)1200 JPY
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsno
  • Number of floors11
  • Number of restaurants1
  • Number of rooms 116
  • Room voltage110
  • Year property opened1990
Parking
  • Daily parking fee1100 JPY

Property announcements

Due to COVID-19 circumstances, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.

If your car does not fit in the multi-story parking lot, we will guide you to the affiliated parking lot 5 minutes away on foot.

------------------------------
■Notice of the temporary closing of a fitness room on the 11th floor■
Please note that the hotel fitness room on the 11th floor will be closed temporary on the following schedule, because a university entrance examination will be held.

【Period】
(1)January 25th (Wednesday) ~ January 26th (Thursday)
(2)January 28th (Saturday)
(3)January 31st (Tuesday) ~ February 11th (Saturday)

We apologize for any inconvenience and concern, and appreciate your cooperation.

Reviews of HOTEL MYSTAYS Utsunomiya from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.3
Facilities7.8
Location8.8
Room comfort and quality8.3
Service8.6
Value for money8.2
High score for Utsunomiya
Rating
9+ Exceptional (84)
8-9 Excellent (46)
7-8 Very Good (49)
6-7 Good (21)
<6 Below Expectation (21)
Time of the year
Mar - May (60)
Jun - Aug (40)
Sep - Nov (80)
Dec - Feb (41)
All guests (435)
All room types
All languages

Show reviews that mention 

Showing 221 verified guest comments
12345
8.4
Excellent
Sanjay from Japan
Family with young children
Superior Twin Non- Smoking
Stayed 2 nights in May 2021

Very Nice Hotel”

This hotel is very nice and the room we got had a double bed and 2 bunk bed. Perfect for a family of 4 to 5 people. The view is not so great but parking is free and restaurants are not too far away. It was a good value for our money and the kids loved it a lot

Reviewed March 21, 2022

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8.7
Excellent
Wee from Singapore
Solo traveler
Stayed 1 night in April 2010

wonderful wonderful hotel!”

Very big room at competitive price. Great view of Utsunomiya station.
Most part of the city is located on the other side of the station.

Came here because I was visiting Nikko and Kinugawa. The hotel i wanted was fully booked and I was left with this hotel (on Agoda). Another reason why I wanted to come here is because of its name. I love the name "Utsunomiya" in Kanji. The room is extremely spacious. Although only slightly more expensive than a room in Tokyo, the room I've gotten was in fact beyond my wildest expectation. And this includes the toilet space. My room has a great view of the Utsunomiya station. A wonderful view after a long day of travel. They put a lot of thoughts into providing what's needed. e.g., Pola body shower gel and shiseido face cleansing cream. Food might be a slight problem but they have convenience stores located just outside the hotel. I personally bought food at the shopping mall at the train station. Basement 1 has a great food street. In addition, there's also a gyoza street in the train station itself. All in all, this is the best hotel I've stayed in Japan at this price range. I've no regrets haing to travel about 50 mins from Nikko and 50 mins back the next day.

Reviewed April 19, 2010

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この度はご宿泊頂きまして誠にありがとうございます。 ご滞在中は色々と観光が出来たご様子で私共も嬉しい限りでございます。 また宇都宮にお越しの際はぜひホテルマイステイズ宇都宮をご利用くださいませ。 またのお越しをスタッフ一同心よりお待ち致しております。

Responded August 03, 2019
HOTEL MYSTAYS Utsunomiya
10.0
Exceptional
Suchit from Thailand
Family with young children
Stayed 2 nights in May 2009

memorable holiday”

Friendly staffs and helpful , Good breakfast
no

The hotel is place near by local train and close to JR rail station about 2 minute walk , If you stand in east wing of JR , you can see Port hotel stand in front of you . The room is very clean all useful things are plenty inside also hot tea available without any charge and nice breakfast also .Near hotel , they have department store such as Lala Square and Bell supermarket and in the west side of hotel , they are local market , fresh food and plenty cheap things for souvenir. Our memorable are friendly and helpful staffs because when we check out from Port hotel in Utsunomiya and go to Asakusa in Toyko ( 4 hours by local train ) , As soon as we reached new hotel we found that my daughter passport left in Port hotel , then we call back ,they send passport by registered mail to us and we got it by the next day .

Reviewed May 25, 2009

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この度はホテルマイステイズ宇都宮にご宿泊いただき、誠にありがとうございます。 たくさんのお褒めの言葉を頂戴し、大変嬉しい限りでございます。 当館は宇都宮駅からとても近く、周辺にはコンビニや飲食店が多数あるため、 滞在中は大変便利かと存じます。また、フロント前には化粧水やクレンジングなどの アメニティの他、無料のコーヒーマシンも設置しておりますので、ご自由に ご利用下さいませ。 またのご利用をスタッフ一同、心よりお待ち申し上げております。

Responded July 10, 2019
HOTEL MYSTAYS Utsunomiya
8.7
Excellent
Beate from United States
Solo traveler
Stayed 7 nights in August 2011

Wonderful location for lovely day trips ”

Very comfortable and quiet room - everything you need at your fingertips

i stayed at the hotel for a week, using it to go on day trips in and near utsunomiya, including trips to see the oya buddha and temple, mashiko, nikko, chuzenji, and yuomoto. i even joined a group of children at the culture center for a fukube gourd painting session - what fun! unfortunately i had no time to use the hotel facilities or interact with the staff, but the room offered a very convenient, comfortable, and nice "home" base. because of this, i really can't rate the hotel staff performance, food, or hotel features, but i would definitely recommend the port hotel to others.

Reviewed August 17, 2011

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8.0
Excellent
Christian from Germany
Couple
Superior Double Non-Smoking
Stayed 1 night in July 2015

good place for trips to Nikko”

close to JR Station, 24-hour market next to hotel, good price.performance ratio

The hotel is located very close to the "JR Utsunomiya Station" and a very good stay for excursions to Nikko. Just go upstairs from the station over the bridge to cross the railway and on the other side you can already see the Hotel. A 24-hour market is also next to it. Room and service has been good. Free coffee you can have at the lobby and the and water boiler is in the room. No complimentary water in the room, but the water at bathroom is like most places in Japan drinkable. We had also a Vending Machine at our floor to buy fresh , cold drinks and a laundrymachine was available (also on the floor) to wash your clothes. I cant say if it was free to use cause we not needed it. They have also different adapters available at reception , should you have problems to use your private hairblower or something else. the bathroom was small but that is in Japan in this price categorie normal and everywhere :) at last it was also ok same with the bed, we had a good and silent night. For that price I realy recommend to stay here specialy if you plan trips to Nikko, whats also just a 40minutes ride on the train away and easy to do in one day.

Reviewed July 28, 2015

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この度はご宿泊頂きまして誠にありがとうございます。 またご投稿いただきまして重ねてお礼申しあげます。 ご滞在中はごゆっくりお過ごしいただけたご様子でひと安心致しました。 これからも当館をどうぞよろしくお願い申し上げます。 次回のご利用を心よりお待ち申し上げております。

Responded July 16, 2019
HOTEL MYSTAYS Utsunomiya
8.0
Excellent
Annemarieke from Netherlands
Couple
Stayed 2 nights in April 2012

Spacious, comfortable hotel across JR station”

Location, size of the room, friendly staff

We stayed here for two nights and enjoyed our stay. We chose Utsunomiya as a place to stay and visit Nikko the next day (45 minutes by train) and were happy with our choice. Nikko is gorgeous but we like our evenings spent in a more vibrant environment, which Utsunomiya is. As stated the hotel provided us with a very large room especially for Japanese standards.

Reviewed April 15, 2012

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この度はホテルマイステイズ宇都宮にご宿泊いただき、誠にありがとうございます。 お部屋に関しましては、お褒めのお言葉を頂戴し、嬉しい限りでございます。 ご滞在中は快適にお過ごしいただけたご様子がうかがえ、安堵いたしております。 当館はJR宇都宮駅から徒歩3分とアクセスが良く、日光に行かれる お客様も多くみられます。 次回宇都宮へお越しの際にも、当館をお選びいただけましたら幸いです。 またのご来館を心よりお待ちしております。

Responded July 17, 2019
HOTEL MYSTAYS Utsunomiya
9.7
Exceptional
suzanne from New Zealand
Solo traveler
Stayed 3 nights in July 2013

comfortable and easy acess to trains etc”

Larger room, English speaking reception, large single beds, clean and well serviced

We had a lovely relaxing stay at the Port Hotel, was a great location to venture out from.Handy to Nikko to view the temples but had some night life in Utsunomiya.

Reviewed July 22, 2013

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この度はホテルマイステイズ宇都宮にご宿泊いただき、誠にありがとうございます。 お部屋に関しましては、多くのお褒めのお言葉を頂戴することができ、喜ばしい限りです。 当館はJR宇都宮駅から近く、日光や那須高原に行かれるお客様も多く見られます。 周辺には有名な餃子のお店もあるため、食べ比べなどしてみてはいかがでしょうか。 次回も宇都宮にいらっしゃる機会がございましたら当館をお選びいただけますと幸いです。 スタッフ一同心よりお待ち申し上げております。

Responded July 20, 2019
HOTEL MYSTAYS Utsunomiya
9.6
Exceptional
Ely from Philippines
Couple
Double Standard Non-Smoking
Stayed 2 nights in November 2015

The staff were very helpful”

This is our first time in Utsunomiya for a race and we didn't know how to get around and to the place and to Twin Ring Motegi. The staff helped us to get there and taught us how to get around.

Reviewed November 02, 2016

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この度はホテルマイステイズ宇都宮にご宿泊いただき、誠にありがとうございます。 スタッフの対応に関しましては、お褒めのお言葉を頂戴し、喜ばしい限りでございます。 次回ご宿泊の際も、何か気になることがございましたらお気軽にお申しつけくださいませ。 できる限り対応いたします。 この度はお忙しい中ご投稿を賜り、誠にありがとうございました。 次回のご来館をスタッフ一同、心よりお待ち申し上げております。

Responded August 14, 2019
HOTEL MYSTAYS Utsunomiya
7.6
Very good
Kai from Singapore
Family with young children
Standard Twin Non-Smoking
Stayed 2 nights in November 2017

Excellent location but rooms equipped with very outdated facilities.”

Hotel is strategically located about 5 mins walk from Utsunomiya station and 5-10 minutes walk to many popular gyozakan. Room facilities were very outdated though, almost vintage, i.e., 80's. Room's A/C is central, room environment cannot be adjusted, and blows hot air during this time of the year (i.e., November), making the room stuffy and uncomfortable. As such, opening the windows is the only means of cooling the room down. Can be a tad noisy from the street noise.

Reviewed November 14, 2017

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9.3
Exceptional
Jeroen from Netherlands
Solo traveler
Stayed 4 nights in November 2009

Pleasant stay”

Big room with nice decoration. Good bathroom with equipment. Radio in room/bathroom. Escalator to the lobby. Quite close to Utsunomiya station. Close to many bars and restaurants. Staff speak decent English.
Quite warm hallways. Quite a bit distant from Tobu Utsunomiya station. Most of the shops lie on the other side of the station and can be quite a walk from the hotel.

As you exit the station on the East side you can already see the tall building of the Port hotel outside. The hotel is surrounded on all sides by bars and restaurants. There are 100 yen PCs available in the lobby. The hotel uses an electronic door card for access to the rooms. The distance to main shops and shopping malls is quite a walk away from the hotel and you have to go through the station first to get to the West side. Although the hotel has CRT tvs it also has built in radio in the room, with speakers in the main room as well as the bathroom. The room as well as the bathroom are quite spacious compared to other hotels and the bathroom has a lot of amenities.

Reviewed November 24, 2009

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この度はホテルマイステイズ宇都宮にご宿泊いただき、誠にありがとうございます。 お部屋に関しまして、お褒めの言葉を頂戴し、嬉しい限りでございます。 当館のスタッフには英語が話せるスタッフもおりますので、滞在中など 気になることがございましたらお気軽にお申し付け下さいませ。 また、フロント前の棚に化粧水やクレンジングなどの無料のアメニティも ご用意しておりますので、ご自由にご利用下さいませ。 次回のご来館をスタッフ一同、心よりお待ち申し上げております。

Responded July 10, 2019
HOTEL MYSTAYS Utsunomiya
9.0
Exceptional
Carlos from Spain
Couple
Double Standard Non-Smoking
Stayed 1 night in April 2015

Great room very at two steps from the station”

Comfort of the room, location, efficient staff

We found a very good offer online. Being the cheapest hotel of the area, we took it and were not at all disappointed. The check in was very quick. The room was small but surpassed our expectatives; very comfortable bed, spotless and with everything you may need and more. There is a convenience store at the foot of the hotel and several dining options. Wish we could have stayed longer.

Reviewed April 20, 2015

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この度はホテルマイステイズ宇都宮にご宿泊いただき、誠にありがとうございます。 お客様のご期待を上回ることができ、嬉しい限りでございます。 ご滞在中は、快適にご利用いただけたご様子がうかがえ、安堵いたしました。 今後もお客様に快適な滞在をご提供できるよう精進してまいります。 次回宇都宮にお越しの際にも、当館をお選び頂ければ幸いでございます。 またのご来館をスタッフ一同、心よりお待ち申し上げております。

Responded July 23, 2019
HOTEL MYSTAYS Utsunomiya
8.7
Excellent
Aden from United States
Solo traveler
Stayed 3 nights in October 2011

Great Hotel”

It was very nice, a cut above the other medium prices hotels that I stayed at. It is fairly new and the architecture is very nice.

The room was excellent. The room was small by US standards but typical of Japanese hotels. The breakfast buffet was a step above other hotels and was 200 Yen cheaper. The breakfast is typical for Japanese style but some of the western style items, in all hotels, are a bit different. For example the scrambled eggs are typically a bit runny and only served warm. Bacon is steamed and the sausages is more like Vienna Sausage.

Reviewed November 03, 2011

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9.7
Exceptional
John from United Kingdom
Solo traveler
Stayed 4 nights in October 2009

My stay at the Utsunomiya Port Hotel.”

Being only a stones throw from the Rail Terminal is certainly a point to name.
I believe that it would be a very positive move if the Hotel could make large sized house slippers available for European guests.

My general opinion of this Hotel is that the staff are very helpful. The Hotel is very clean and comfortable, and there are no noises or other disturbances to spoil a guests stay there. The Buffet style breakfast is both good and varied compared to the low cost of it. Being so close the the railway makes it an ideal place for those wishing to visit the beautiful Nasu Highlands, and the short train ride to Nikko where the Cultural Heritage Park is situated. All in all a very pleasant experience to stay there.

Reviewed October 08, 2009

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この度はホテルマイステイズ宇都宮にご宿泊いただき、誠にありがとうございます。 当館は、JR宇都宮駅から徒歩3分の立地にあり、アクセスには大変便利かと 存じます。アクセスが良いため、日光や那須高原に行かれるお客様も多くみられます。 また、スタッフが親切というお言葉を頂戴し、大変喜ばしく感じております。 大きめのスリッパに関しましては、今後検討させていただきます。 貴重なご意見、誠にありがとうございます。 またのご来館を心よりお待ち申し上げております。

Responded July 10, 2019
HOTEL MYSTAYS Utsunomiya
9.0
Exceptional
nguk from Singapore
Couple
Double Standard Non-Smoking
Stayed 2 nights in September 2015

Accessible to restaurants!”

Value for money with 50% discount, great proximity to restaurants and great room condition!

The yakitori restaurant about 5 mins walk to the back of the hotel and located at level 2 is awesome. There are plenty of restaurants around and serves various cuisine such as thai, chinese and korean. It is also a clubbing district with bouncers seen on the street. It is an interesting sight. Family mart convenient store is next to the hotel. It is an 8 mins walk to the train station and along the various gyoza canopy. It seems gyoza is their specialty.

Reviewed October 06, 2015

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8.3
Excellent
Kay from Australia
Couple
Stayed 3 nights in October 2012

Good Location ”

Room size was good

I stayed here for three nights and chose the hotel because of its location near the JR rail station as I was traveling each day to the Motegi twin ring circuit. The hotel was clean and and the staff were helpful and spoke good English. The room was a bit dated but as we were traveling and spent little time there that was fine. The room size as excellent and offered a clean comfortable bed. The first night was a little noisy as this is the entertainment side of the rail station so sleeping was a interrupted. All in all not bad for our needs.

Reviewed October 26, 2012

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8.7
Excellent
Danang from Indonesia
Family with young children
Stayed 4 nights in July 2011

Nice hotel, big room with a cheap prize”

Big room and 24 hours convenience store is just at downstairs

The stay is terrific. Actually, we wanted to go to Nikko but I found this hotel by Agoda. Though quite far from Nikko, this hotel is perfect for people who like to add more experiences beside Nikko itself. The hotel is close to night entertainments, shopping mall, and also some restaurants. You can enjoy your stay as an additional trip to Nikko. Additionally, in case that you need emergency stuffs, you can find 24 hours convenience store just at downstairs.

Reviewed July 21, 2011

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この度はご宿泊頂きまして誠にありがとうございます。 お客様の仰る通り近隣にはレストランや少し行けばショッピングモールもありお楽しみ頂けることを思います。 また日光までは電車で約40分なので、旅行の拠点としてもお勧めさせていただきます。 また宇都宮にお越しの際は、是非当ホテルをご利用くださいませ。 スタッフ一同、心よりお待ち申し上げております。

Responded August 03, 2019
HOTEL MYSTAYS Utsunomiya
10.0
Exceptional
Steve from Australia
Couple
Double Standard Non-Smoking
Stayed 2 nights in November 2015

Comfortable business hotel near train station”

Comfortable, close to train station, free coffee

Excellent business hotel near the railway station. Friendly helpful staff that can speak a bit of english. Confortable rooms. Excellent value for money. Would definitely stay here again in the future.

Reviewed November 15, 2015

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この度はご宿泊頂きまして誠にありがとうございます。 立地やホテルスタッフに対してお褒めのお言葉を頂戴し嬉しい限りでございます。 これからも皆様に選ばれるホテルを目指し、サービス向上に努めて参りますので 今後もご愛顧の程宜しくお願い申し上げます。 お客様のまたのお越しを心よりお待ち申し上げております。

Responded August 03, 2019
HOTEL MYSTAYS Utsunomiya
10.0
Exceptional
Ivan from United States
Solo traveler
Economy Single Room Non-Smoking
Stayed 1 night in July 2016

Convenient”

Pleasant short stay in this hotel. Very close to the train station. Quiet. Good breakfast. Staff very helpful. Room clean and appointed as expected. It served my needs very well.

Reviewed July 26, 2016

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この度はご宿泊頂きまして誠にありがとうございます。 ご宿泊の際、快適にお過ごしいただけた様で何よりでございます。これからもお客様のご期待に添えます様にスタッフ一丸となりサービス向上に努めて参ります。 お客様のまたのお越しをスタッフ一同、心よりお待ち申しあげております。

Responded July 16, 2019
HOTEL MYSTAYS Utsunomiya
8.3
Excellent
Sonny from Singapore
Couple
Stayed 1 night in June 2012

"Made In Japan"”

Hotel has an excellent services.

The hotel is well located,only a short walk from train stations. My wife and I stayed for 2 days at this hotel, generally very friendly,clean and welcoming. There are good eating places in the station, the restaurants around the hotel & very convient location with lots of places to visit.

Reviewed July 06, 2012

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この度はホテルマイステイズ宇都宮にご宿泊いただき、誠にありがとうございます。 当館はJR宇都宮駅から徒歩3分の立地にあります。周辺には有名な餃子のお店や その他の飲食店、コンビニも多数あり、滞在には大変便利かと存じます。 今後もお客様に快適にお過ごしいただけるお部屋をご提供できますよう、 スタッフ一同努めてまいります。 また宇都宮へお越しの際にも、当館をお選びいただけましたら幸いです。 次回のご来館を心よりお待ちしております。

Responded July 17, 2019
HOTEL MYSTAYS Utsunomiya
9.6
Exceptional
Hsin from Taiwan
Group
Double Standard Non-Smoking
Stayed 1 night in October 2016

Good location and spacious rooms”

The most impressive is spacious rooms compared to other similar business hotels. Easily to assess from the JR station.

Reviewed November 09, 2016

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