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Hotel New Town USJ Sentral
Hotel New Town USJ Sentral
Hotel New Town USJ Sentral
Hotel New Town USJ Sentral
Hotel New Town USJ Sentral
Hotel New Town USJ Sentral
Hotel New Town USJ Sentral

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5.6

Review score

266 reviews

266 reviews

See map

6.5

Good

Location rating score

Parking
Available
Popular landmarks
KL Bird Park 14.0 km
Chinatown - Kuala Lumpur 14.8 km
Central Market 14.9 km
Menara Kuala Lumpur 16.1 km
Jalan Alor 16.2 km
Pavilion Kuala Lumpur 16.7 km
KLCC - Bukit Bintang Pedestrian Walkway 16.9 km
Aquaria KLCC 17.0 km
Petronas Twin Towers 17.2 km
KLCC Park 17.3 km
Nearby landmarks
Summit USJ 380 m
KHAS Wholesale 390 m
KHAS Parking 400 m
Summit Car Park 400 m
Fresh Boulevard 410 m
USJ7 410 m
Fitness First (Summit USJ) 420 m
Mydin Car Park 440 m
Laman Sukan MPSJ USJ1 650 m
USJ6 Recreation Park 820 m

Hotel New Town USJ Sentral

No 17, Jalan USJ Sentral 3, USJ Sentral, , Subang Jaya, Kuala Lumpur, Malaysia, 47620 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Subang Jaya part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

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Highlights

420 meters to public transportation

Check-in [24-hour]

Airport transport

Complimentary WIFi in all rooms

Daily cleaning

Facilities

Front desk [24-hour]

Transport to airport

Car park

Complimentary WIFi in all rooms

Check-in/out [express]

Luggage storage

Shops

Coffee shop

Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
Value for money6.0
Location rating6.5
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport9.0 km

Rooms available at Hotel New Town USJ Sentral

Deluxe Triple Room
...
  • Room size: 15 m²/161 ft²
  • Shower
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Deluxe Double Room
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  • Room size: 13 m²/140 ft²
  • Shower
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Quadruple Room
...
  • Room size: 18 m²/194 ft²
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Deluxe Twin Room
...
  • Room size: 14 m²/151 ft²
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Standard Triple Room
...
  • Room size: 14 m²/151 ft²
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Double Room
...
  • Room size: 12 m²/129 ft²
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Double and Single Room
...
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    2 Queen Beds Deluxe Room
    ...
    • Shower
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    Room Assigned on Arrival
    ...
    • Shower
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    1 Queen Bed Standard Room
    ...
    • Shower
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    Frequently asked questions

    What time is check-in and check-out at Hotel New Town USJ Sentral?

    Check-in is from 02:00 PM, and check-out is until 12:30 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Hotel New Town USJ Sentral?

    Hotel New Town USJ Sentral is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Hotel New Town USJ Sentral has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange taxi service.

    What is the smoking policy at Hotel New Town USJ Sentral?

    Hotel New Town USJ Sentral does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What is the closest train, metro, or bus station to Hotel New Town USJ Sentral?

    The closest train, metro, or bus station to Hotel New Town USJ Sentral is USJ7, 400 m away.

    What restaurants are nearby Hotel New Town USJ Sentral?

    Hotel New Town USJ Sentral’s neighborhood is Subang Jaya which includes popular restaurants such as Marrybrown, Bali & Spice and Nam Heong Ipoh Damen.

    What popular shopping places are close to Hotel New Town USJ Sentral?

    Located in the Subang Jaya area, Hotel New Town USJ Sentral is close to great shopping choices like Subang Parade Shopping Mall, Citta Mall and Oasis Village.

    What are popular attractions near Hotel New Town USJ Sentral?

    Hotel New Town USJ Sentral is located in Subang Jaya area, which is famous for attractions such as Laman Sukan MPSJ USJ1, USJ6 Recreation Park and USJ6 Park.

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    Explore the neighborhood

    What people love about Hotel New Town USJ Sentral

    • 8.8

      Excellent

      "The reason i chose this hotel is because it is near to Cilantro Culinary School, Super recommended for family who have son or daughter who studied at Cilantro."

      Lee

      |

      March 27, 2019

    Property ranking|Compared to 6,812 Kuala Lumpur properties
    See all rankings
    Room comfort score
    5.5/10
    Value for money score
    6/10
    Location score
    6.5/10
    Service score
    5.7/10
    Better than
    92
    %
    of Kuala Lumpur properties
    Better than
    82
    %
    of Kuala Lumpur properties
    Better than
    82
    %
    of Kuala Lumpur properties
    Better than
    81
    %
    of Kuala Lumpur properties
    Overall rating:

    5.6

    Review score
    266 reviews
    Cleanliness
    5.2
    Facilities
    5.0
    Location
    6.5
    Read all reviews >
    More about Hotel New Town USJ Sentral

    More about Hotel New Town USJ Sentral

    Hotel New Town USJ Sentral

    Wake up to a magical day and enjoy all that Kuala Lumpur offers with a stay at Hotel New Town USJ Sentral.
    The facilities and services provided by Hotel New Town USJ Sentral ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi services to help you find what you want in Kuala Lumpur.
    Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include express check-in or check-out and luggage storage. The hotel's on-site dry cleaning service helps you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay.
    Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.


    Dining and things to do

    Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options.
    To fill your days, be sure to check out the fantastic facilities offered at Hotel New Town USJ Sentral. Souvenir shopping for yourself or those back home takes no time at all at the shops.


    Around the property

    Take some time to explore Kuala Lumpur. Pose in front of Menara Kuala Lumpur located 16.0 km away, and you can always show your friends the time you went to Kuala Lumpur.


    Reasons to stay here

    Rooms here are cheaper than 87% of accommodations in the city.
    This hotel's food and dining score higher than 94% of accommodations in the city.
    Room comfort is said to be outstanding here, scoring higher than 92% of accommodations in the city.

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    Amenities and facilities
    Review score
    Facilities

    5

    Most talked about facilities

    Housekeeping

    12 mentions

    Food & Dining

    1 mention

    Internet

    1 mention

    Car Park

    1 mention

    Languages spoken

    • English
    • Chinese [Cantonese]
    • Chinese [Mandarin]
    • Malay
    • Tamil

    Accessibility

    • Wheelchair accessible

    Internet access

    • Complimentary WIFi in all rooms
    • Wi-Fi in public areas

    Dining, drinking, and snacking

    • Coffee shop
    • Restaurants
    • Room service

    Services and conveniences

    • Convenience store
    • Daily cleaning
    • Disabled facilities
    • Dry cleaning
    • Elevator
    • Luggage storage
    • Shops
    • Smoke-free property
    • Smoking area

    For the kids

    • Family room

    Access

    • Check-in/out [express]
    • Check-in/out [private]
    • Check-in [24-hour]
    • Front desk [24-hour]
    • Pets allowed
    • Security [24-hour]

    Getting around

    • Car park [nearby]
    • Car park [on-site]
    • Parking [paid]
    • Taxi service
    • Transport to airport
    Location
    No 17, Jalan USJ Sentral 3, USJ Sentral, , Subang Jaya, Kuala Lumpur, Malaysia, 47620
    Good
    Location

    6.5

    Airports

    • Sultan Abdul Aziz Shah Airport (SZB)
      9.0 km 28 min drive
    • Kuala Lumpur International Airport (KUL)
      37.1 km 46 min drive

    Public transportation

    • USJ7
      410 m
    • Taipan
      1.1 km

    Hospital or clinic

    • Klinik Subang Perdana
      1.2 km

    Convenience store

    • On-site

    Cash withdrawal

    • ATM
      200 m 4 min walk
    What's nearby

    Popular landmarks

    • KL Bird Park
      14.0 km
    • Chinatown - Kuala Lumpur
      14.8 km
    • Central Market
      14.9 km
    • Menara Kuala Lumpur
      16.1 km
    • Jalan Alor
      16.2 km
    • Pavilion Kuala Lumpur
      16.7 km
    • KLCC - Bukit Bintang Pedestrian Walkway
      16.9 km
    • Aquaria KLCC
      17.0 km
    • Petronas Twin Towers
      17.2 km
    • KLCC Park
      17.3 km

    Nearby landmarks

    • Summit USJ
      380 m
    • KHAS Wholesale
      390 m
    • KHAS Parking
      400 m
    • Summit Car Park
      400 m
    • Fresh Boulevard
      410 m
    • USJ7
      410 m
    • Fitness First (Summit USJ)
      420 m
    • Mydin Car Park
      440 m
    • Laman Sukan MPSJ USJ1
      650 m
    • USJ6 Recreation Park
      820 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds vary by room. Please check each room's capacity for details.

    Minimum age of guests is: 18 year(s).

    Others
    • Extra bed is not available at this property.
    • When booking 6 or more rooms, special policies may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from14:00
    • Check-in until00:00
    • Check-out from12:00
    • Check-out until12:30

    The property

    • Non-smoking rooms/floorsyes
    • Number of floors4
    • Number of rooms 25

    Reviews of Hotel New Town USJ Sentral from real guests

    Provided by verified guests of Agoda
    5.6
    /
    10
    Review score
    Cleanliness5.2
    Facilities5.0
    Location6.5
    Room comfort and quality5.5
    Service5.7
    Value for money6.0
    High score for Kuala Lumpur
    Rating
    9+ Exceptional (7)
    8-9 Excellent (6)
    7-8 Very Good (9)
    6-7 Good (12)
    <6 Below Expectation (86)
    Time of the year
    Mar - May (23)
    Jun - Aug (29)
    Sep - Nov (42)
    Dec - Feb (26)
    All guests (266)
    All languages

    Show reviews that mention 

    Showing 120 verified guest comments
    12345
    9.0
    Exceptional
    WEI from Malaysia
    Business traveler
    Stayed 1 night in September 2015

    Simple and Clean”

    Clean. Comfortable. Value for money

    It's my second time staying in this hotel. Rooms are clean and comfortable to stay. Definitely coming back! Worth the value I paid!

    Reviewed September 16, 2015

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    9.7
    Exceptional
    WEI from Malaysia
    Business traveler
    Stayed 2 nights in November 2015

    Had a good sleep”

    Clean. Quick check in. Aircon

    Was nice to put a night in this hotel. Came here for work so just a stopover for a night. Worth the value I paid. I'll come back this hotel for my next business trip again soon.

    Reviewed November 22, 2015

    See room deals

    8.8
    Excellent
    Lee from Malaysia
    Family with teens
    Stayed 2 nights in March 2019

    Location !!!”

    The reason i chose this hotel is because it is near to Cilantro Culinary School, Super recommended for family who have son or daughter who studied at Cilantro. Less than a min walking distance to Cilantro.

    Reviewed March 27, 2019

    See room deals

    10.0
    Exceptional
    Khor from Malaysia
    Business traveler
    Stayed 2 nights in November 2015

    Clean Room”

    Staying back in this hotel again! Room is clean and comfortable.

    Reviewed February 26, 2016

    See room deals

    6.7
    Good
    Ashraf from Malaysia
    Solo traveler
    Stayed 1 night in February 2015

    aircond not cool,”

    nothing much

    Condition of hotel is new. Sink is in room not the toilet. Not as expected as it looks comfortable in the picture, but its not. Air conditioner not cool, tv has very bad reception. Will never come back. However the staff is quite helpful

    Reviewed March 03, 2015

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    10.0
    Exceptional
    Khor from Malaysia
    Family with teens
    Stayed 1 night in November 2015

    Get their duplex!”

    Privacy. Location. Comfortable bed

    Booked this room for my guest and their kids. They were very happy with the room. Their kids being downstairs and they are upstairs. Will book for them again next trip!

    Reviewed November 27, 2015

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    9.7
    Exceptional
    SM from Bangladesh
    Solo traveler
    Stayed 2 nights in November 2015

    Comfortable night sleep”

    Clean. Aircon. Value

    Booked the deluxe double room.Room was great for the night. Had a good sleep on the big bed for myself! The room is value for money. Will recommend to others.

    Reviewed November 23, 2015

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    8.7
    Excellent
    Khor from Malaysia
    Family with teens
    Stayed 1 night in September 2015

    Clean. Value for money”

    Clean. Location. Service

    The room is clean and the family room was spacious. Was lucky that they upgraded us to a deluxe duplex which made our trip perfect! Definitely coming back again to this place!

    Reviewed September 26, 2015

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    9.3
    Exceptional
    Ting from Malaysia
    Business traveler
    Stayed 3 nights in May 2015

    service agerage”

    quite, got water temperature, window

    that day when i go check in, the staff is ok. but when i go into the room, all also ok. overall is ok for business trip

    Reviewed May 28, 2015

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    9.7
    Exceptional
    Khor from Malaysia
    Family with teens
    Stayed 1 night in September 2015

    Value for money”

    Cheap. Clean. Location

    Had 2 rooms during the night. Got upgraded for both rooms! Definitely coming back again!

    Reviewed September 28, 2015

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    6.0
    Chong from Malaysia
    Family with teens
    Stayed 1 night in June 2014

    Good service....”

    Good customer service is available....

    Attend a dinner at USJ 9 Imperial Restaurant ..... good location to reach within 5 minutes drive

    Reviewed July 03, 2014

    See room deals

    8.8
    Excellent
    Ooi from Malaysia
    Couple
    Stayed 3 nights in August 2016

    Excellent. ”

    Got a free upgrade to window room. Room was okay, heater was not working. Overall, it was a good stay.

    Reviewed August 11, 2016

    See room deals

    6.8
    Good
    Kogillavany from Malaysia
    Couple
    Stayed 1 night in February 2020

    Good”

    it will better to provide mineral water, soaps or shower gel to the customer, The room was dump; our hotel room air conditioner does not function well

    Reviewed February 10, 2020

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    10.0
    Exceptional
    SM from Bangladesh
    Business traveler
    Stayed 2 nights in November 2015

    Great to be back”

    Simple and Clean Room

    All I need for a good rest after work. Room is clean. Will be back again!

    Reviewed March 17, 2016

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    5.2
    MAHADHAR from Malaysia
    Family with young children
    Stayed 1 night in February 2017

    Bad customer service by front desk and wrong room given”

    Wait for 15 minutes because no on at front desk. Paid to agoda for triple room but getting double room. When request to front desk to change room, he promise to give new room in 15 minutes. Went back to front desk but the staff already went off and his replacement have no idea of changing my room to the triple room as promise. Others minus points are tv not working, aircond remote not working, aircond leaking, mosquitoes in room, noisy with fire alarm for almost 30 minutes. Will not come again.

    Reviewed February 20, 2017

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    7.7
    Very good
    Teng from Singapore
    Group
    Stayed 2 nights in January 2014

    big room with a lot of mosquitoes”

    Near shopping malls

    Two queen bed, suitable for occupancy up to 4 pax or more. Very near shopping malls, The summit, Mydin and Giant were at walking distance. Wifi access not available in room. No mini bar No hair dryer No ironing facilities Lots of mosquitoes

    Reviewed February 06, 2014

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    2.7
    LAWRENT from Malaysia
    Business traveler
    Stayed 2 nights in August 2014

    the worse experience ever”

    i have been travel around malaysia and stay in number of hotels. new town usj is the ultimate and the worst hotel i ever experience. i feel shame that i stayed in this hotel. the room condition , the staff, the environment ..everything is very bad. how is it possible there is no staff in reception when i want to check in !

    Reviewed September 03, 2014

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    6.0
    suzanne from Malaysia
    Business traveler
    Stayed 1 night in February 2020

    Above average”

    Tv in the room can’t switch on using remote and also it does not function at all. The bathroom floor are slippery. Be careful. I feel bit dusty on the floor. Mattress seems like old type as i can feel bit spring when i sleep on it. I know i get to book a room with a cheap price, but please fix whatever things which need to fix.

    Reviewed March 10, 2020

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    7.6
    Very good
    ting from Brunei Darussalam
    Group
    Stayed 1 night in October 2016

    they have big rooms for group with cheap price”

    they have big rooms for group with cheap price

    Reviewed October 04, 2016

    See room deals

    2.7
    Ajit from India
    Business traveler
    Stayed 1 night in June 2014

    Unhappy”

    Was bad. Nothing mentioined at booking btime abiut deoposit till one vactaes. Reason is a foreigner needs to hjave sufficient foreoghn exchange, in this case ringuits, to provide the dposit. Please not the room rent has laready bveen paih. No facilityu to make coffee or tea., No dispensation in entuire ghotekl for hot/cold water for guest for coffeee/tea. No keetle in room. When checking ot requestesd the person in charge to cxall for a taxi. Said better you walk down to nearby place. Taook a 10 minute walk and waited 30 mninutes before i got a taxi.. Never again Hotel New ton at Sentral or any other branch

    Reviewed June 04, 2014

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