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Hotel Nikko San Francisco
Hotel Nikko San Francisco
Hotel Nikko San Francisco
Hotel Nikko San Francisco
Hotel Nikko San Francisco
Hotel Nikko San Francisco
Hotel Nikko San Francisco

Removed from saved list

8.6

Excellent

4,803 reviews

4,803 reviews

Housekeeping65
Shops10
View10
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Interior of Uni Qlo

120 m

Sam's Cable Car Lounge

130 m

Martin Lawrence Galleries

130 m

Downtown

130 m

Christopher Clark Fine Art

130 m

Popular landmarks
Chinatown

970 m

Ferry Building Marketplace

1.8 km

Oracle Park

1.9 km

Lombard Street

2.0 km

Pier 39

2.5 km

Closest landmarks
Handlery Parking

40 m

Biscuits & Blues

150 m

August Hall

160 m

Curran Theatre

170 m

H&M

170 m

Newly renovated

Hotel Nikko San Francisco

222 Mason Street, San Francisco Downtown, San Francisco (CA), United States, 94102 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in San Francisco Downtown, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Alcatraz Island. Rated with 4 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

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Highlights

Sparkling clean

Located in heart of San Francisco (CA)

Front desk [24-hour]

Newly renovated

Excellent view

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Valet parking

Pets allowed

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Hot tub

Luggage storage

Cash withdrawal

This property is in high demand!

5 travelers have booked today.

Value for money7.9
Distance to city center1.3 Miles
Location rating9.2
Nearest airportSan Francisco International Airport (SFO)
Distance to airport18.5 km

Rooms available at Hotel Nikko San Francisco

Excellent
Room comfort & quality

8.3

Imperial Club Room
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe King Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room, 2 Queens, Non-Smoking
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Deluxe Double Room with Two Double Beds
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Junior Suite
...
  • Room size: 58 m²/624 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Petite Queen
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Imperial Club Floor Two Queen Room
...
  • Room size: 35 m²/377 ft²
  • Shower
  • 2 queen beds
Enter dates to see prices
Imperial Club Floor King Room
...
  • Room size: 35 m²/377 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Deluxe ADA Room
...
  • Room size: 34 m²/366 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Other
...
  • Room size: 35 m²/377 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Nikko San Francisco?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Nikko San Francisco?

For those who wish to drive their own cars, Hotel Nikko San Francisco has a car park right on site for maximum convenience. Parking is available for a fee of 65 USD per day. Parking options include a full-service valet for total ease.

Is breakfast offered at Hotel Nikko San Francisco?

Adults can enjoy breakfast offered with an additional charge of 45 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel Nikko San Francisco?

Hotel Nikko San Francisco features an on-site restaurant for your dining convenience. Breakfast is served here.

What is the smoking policy at Hotel Nikko San Francisco?

Hotel Nikko San Francisco does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Hotel Nikko San Francisco?

The closest train, metro, or bus station is Powell Street Subway Station, 220 m away from Hotel Nikko San Francisco.

What restaurants are nearby Hotel Nikko San Francisco?

Hotel Nikko San Francisco’s neighborhood is San Francisco Downtown which includes popular restaurants such as Brenda's French Soul Food, John’s Grill and House of Nanking.

What popular shopping places are close to Hotel Nikko San Francisco?

Located in the San Francisco Downtown area, Hotel Nikko San Francisco is close to great shopping choices like Union Square, Interior of Uni Qlo and Sam's Cable Car Lounge.

What are popular attractions near Hotel Nikko San Francisco?

Hotel Nikko San Francisco is located in San Francisco Downtown area, which is famous for attractions such as Lombard Street, Chinatown and Cable Car Museum.

What popular natural sightseeing spots are close to Hotel Nikko San Francisco?

Hotel Nikko San Francisco is located within San Francisco Downtown, which makes it conveniently close to natural sights including Scenic 49 Mile Drive, Gold Country and Russian Hill.

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See map

Explore the neighborhood

What people love about Hotel Nikko San Francisco

  • 9.6

    Exceptional
    Staff 

    "Loved the location of this hotel and the staff was very warm, cordial, and helpful."

    Jocelyn

    |

    November 26, 2022

  • 10

    Exceptional

    "I really enjoyed the hotel."

    SUK

    |

    November 10, 2022

  • 9.6

    Exceptional
    Staff 

    "Great location, friendly staff, clean rooms and super dog friendly."

    Michael

    |

    July 30, 2022

Property ranking|Compared to 416 San Francisco (CA) properties
See all rankings
Location score
9.3/10
Cleanliness score
9.1/10
Room comfort score
8.3/10
Service score
8.7/10
Better than
96
%
of San Francisco (CA) properties
Better than
96
%
of San Francisco (CA) properties
Better than
96
%
of San Francisco (CA) properties
Better than
92
%
of San Francisco (CA) properties
Overall rating:

8.6

Excellent
4,803 reviews
Cleanliness
9.1
Facilities
8.4
Location
9.2
Read all reviews >
What travelers say they love:
The staff was super nice and accommodating.
David from United States
Couple
More about Hotel Nikko San Francisco

More about Hotel Nikko San Francisco

Hotel Nikko San Francisco

For travelers who want to take in the sights and sounds of San Francisco (CA), Hotel Nikko San Francisco is the perfect choice. Its convenient location right in the city center allows you more time to see all that San Francisco (CA) has to offer.
Enjoy all that Hotel Nikko San Francisco has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes.
Cold evenings are even better than warm ones, when you can cozy up at the hotel's fireplace. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Hotel Nikko San Francisco. For health reasons, smoking is not permitted anywhere inside the hotel.
For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at Hotel Nikko San Francisco provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. For a bit of entertainment, guests will find daily newspaper, television, in-room video streaming and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, a coffee or tea maker and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar and nightclub.
Fill your days with the array of activities and facilities offered at Hotel Nikko San Francisco. A relaxing end to every day is possible with a visit to the hot tub, salon, steam room and sauna. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Family time on relaxed evenings is easy with the hotel's shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Dining and things to do

A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar and nightclub.
Fill your days with the array of activities and facilities offered at Hotel Nikko San Francisco. A relaxing end to every day is possible with a visit to the hot tub, salon, steam room and sauna. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Family time on relaxed evenings is easy with the hotel's shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

Don't miss out on all that San Francisco (CA) has to offer! Be sure to visit Pier 39 located 2.5 km away, an item on every checklist of those who travel to San Francisco (CA).


Reasons to stay here

Compared to other accommodations in San Francisco (CA), facilities here are rated higher than 95% of them.
Compared to the city's accommodation options, this hotel scored higher than 96% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 96% of other accommodations in San Francisco (CA).

Amenities and facilities
Excellent
Facilities

8.4

Most talked about facilities

Housekeeping

61 mentions

Internet

31 mentions

Swimming Pool

22 mentions

Breakfast

16 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • French
  • German
  • Italian
  • Japanese
  • Russian
  • Spanish
  • Turkish
  • Vietnamese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Nightclub
  • On-site entertainment
  • Sauna
  • Steamroom
  • Swimming pool [indoor]

Cleanliness and safety

  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Kitchen
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

Access

  • Dog-friendly
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [charges apply]
  • Car park [on-site]
  • Valet parking

Available in all rooms

  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Daily newspaper
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Internet access – wireless
  • iPod docking station
  • Ironing facilities
  • Laptop safe box
  • Linens
  • Mini bar
  • Non-smoking
  • On-demand movies
  • Pool facilities
  • Private bathroom
  • Private entrance
  • Radio
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [charges apply]
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Vegetarian
  • Vegan
  • Gluten-free
  • Kosher
Restaurants on site

Anzu

  • Cuisine: American, European, Japanese
  • Menu: Buffet
Location
222 Mason Street, San Francisco Downtown, San Francisco (CA), United States, 94102
Exceptional
Location

9.2

Airports

  • San Francisco International Airport (SFO)
    18.5 km
  • Oakland International Airport (OAK)
    19.0 km

Public transportation

  • Powell Street Subway Station
    220 m
  • Historic Streetcars
    690 m

Hospital or clinic

  • Spine Pain Relief Centre
    300 m

Shopping

  • Ghirardelli Square
    2.5 km

Convenience store

  • 7 Eleven
    320 m

Cash withdrawal

  • ATM
    50 m
What's nearby

Popular landmarks

  • Chinatown
    970 m
  • Ferry Building Marketplace
    1.8 km
  • Oracle Park
    1.9 km
  • Lombard Street
    2.0 km
  • Pier 39
    2.5 km
  • Fisherman's Wharf
    2.5 km
  • Alcatraz Island
    4.7 km
  • Twin Peaks
    4.9 km
  • Golden Gate Park
    5.0 km
  • Golden Gate Bridge
    7.1 km

Nearby landmarks

  • Handlery Parking
    40 m
  • Interior of Uni Qlo
    120 m
  • Sam's Cable Car Lounge
    130 m
  • Martin Lawrence Galleries
    130 m
  • Downtown
    130 m
  • Christopher Clark Fine Art
    130 m
  • Shop and the City Tour
    130 m
  • Geary Theatre
    140 m
  • American Conservatory Theater
    140 m
  • Curran Theater
    140 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property will pre-authorize the provided credit or debit card upon check-in.
  • Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
  • Guests must provide a valid credit card that matches the identification.

    A credit or debit card security deposit up to USD 625 is required upon check-in for charges or damages during the stay and will be refunded within 30 days following the stay. In case there is any damage, the security deposit will not be refunded or will be partially refunded.
  • Early check-in is subject to availability.
  • Early check-in is subject to availability and will be charged an additional fee of USD 50.
  • An additional one-time refundable cleaning deposit of USD 150 will be applied to all guests with dogs upon check-in.
  • Dogs weighing over 51 pounds are allowed at the property for an extra charge of USD 125 per night.
  • Dogs weighing 50 pounds and under are allowed at the property for an extra charge of USD 65 per night.
  • To further enhance your experience, our daily USD 39 (+tax) Amenity Fee includes the following:
    • Premium high-speed internet access in the guestroom and public areas (up to 5 devices)
    • Unlimited access to our 10,000 square-foot full-service fitness center and glass-enclosed swimming pool
    • In-room bottled water
    • USD 10 nightly food & beverage credit at Anzu, Kanpai or Feinstein’s at the Nikko. (must be consumed on a daily basis and may not be rolled over the following day)
    • In-room welcome gift
    • Shopping discounts (available at the Concierge)
  • Late Check out available 11:00 PM - 01:00 PM USD 75.00+ tax, after 01:00 PM full day rate.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Distance from city center1.3 Miles
  • Travel time to airport (minutes)25

Extras

  • Breakfast charge (unless included in room price)45 USD
  • Daily Internet/Wi-Fi fee0 USD

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors25
  • Number of restaurants1
  • Number of rooms 532
  • Room voltage110
  • Year property opened1987
  • Most recent renovation2021

Parking

  • Daily parking fee65 USD

Reviews of Hotel Nikko San Francisco from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness9.1
Facilities8.4
Location9.2
Room comfort and quality8.3
Service8.7
Value for money7.9
High score for San Francisco (CA)
Rating
9+ Exceptional (337)
8-9 Excellent (180)
7-8 Very Good (165)
6-7 Good (59)
<6 Below Expectation (79)
Time of the year
Mar - May (163)
Jun - Aug (229)
Sep - Nov (246)
Dec - Feb (182)
All guests (1,805)
All room types
All languages

Show reviews that mention 

Showing 820 verified guest comments
12345
10.0
Exceptional
Deanna from United States
Solo traveler
Petite Queen
Stayed 1 night in July 2019

Wonderful San Fran Experience”

I stayed at Hotel Nikko recently for three nights. I’ve stayed in San Francisco to visit our daughter many times, typically at the Westin St Francis. For this stay, I decided to try Hotel Nikko and am so glad I did! The room I had was beautifully appointed, the staff, from the front desk to the doorman and housekeeping were incredibly helpful, fun and thoughtful. I stopped by the front desk to let them know that they had made this stay one of the best San Francisco experiences I’ve ever had in the city. The hotel is modern, the elevators swift, the staff delightful and helpful without being intrusive, the rooms so quiet and comfortable, the location so convenient to everything downtown - just a fabulous experience for a visitor to this lovely city. They represent the best this city has to offer. I’ve found a new favorite and will definitely stay here when next I visit! I would definitely recommend this hotel to anyone visiting! Thank you Hotel Nikko!

Reviewed July 13, 2019

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10.0
Exceptional
Barbara from Canada
Family with teens
Deluxe Room, 2 Queens, Non-Smoking
Stayed 4 nights in June 2019

All-around Great Stay”

Very clean. Spacious rooms, which are tastefully decorated and well furnished. Good restaurant. Convenient location if you are traveling with a family with Walgreens (which we would use for drinks, quick sandwiches, snacks, etc.) and CVS only two blocks in different directions. A Starbucks in the building was also VERY convenient and appreciated for morning coffee and/or breakfast sandwiches. Staff at every touchpoint (bellhop, concierge, front desk, room service, housekeeping) were friendly, professional and efficient - same comments for B&W Car Rental & UPS, which are also located in the building. UPS received a package for me for a small fee ($6). The hotel is only a couple of blocks from a cable car starting point, which is a fun and convenient way to get to Pier 39 . I would recommend Hotel Nikko without hesitation.

Reviewed July 02, 2019

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10.0
Exceptional
Patrick from United States
Couple
Petite Queen
Stayed 2 nights in August 2019

Great location, great hotel”

Very nice hotel: modern but not sterile, comfortable rooms and bed, super clean, and a Starbucks attached near the front lobby. There's an extra charge for the pool and gym if you want to use them, both are very nice. Location was great, near a cable car stop and the Big Bus Hop On/Off stop was just at the rear corner of the hotel. I also recommend the Bartlett Hall Restaurant/Bar just across the street!

Reviewed September 05, 2019

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9.6
Exceptional
PREETA from Singapore
Family with young children
Deluxe King Room
Stayed 5 nights in December 2019

EXCEPTIONAL SERVICE, HIGHLY RECOMMENDED FOR FAMILIES AND GROUPS”

We spent 5 days at Hotel Nikko from December 24th till 30th after traveling for almost 3 weeks over three states. Hotel Nikko was our last stop for our road trip and it was the most accommodating place we stayed at. The service was excellent! i cannot say this enough, amongst ALL the hotels we stayed at, hotel Nikko at SF had THE BEST customer service we had ever experienced. There were so many people there who went above and beyond to ensure that we had a good stay, our requests were accommodated and that our kids were comfortable and had everything they needed. They even switched up the menu a bit to help me out with my very fussy little eaters and would even bother to call to check about certain ingredients. Location wise- amazing! walking distance to all the major stores and great restaurants. I would stay here again in a heartbeat and recommend this place to anyone i know visiting SF in the future. Thank you for helping us end our trip in such a wonderful way!

Reviewed February 13, 2020

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Dear PREETA, Thank you very much for taking the time to write this review. It was our pleasure having you with us at Hotel Nikko San Francisco. I am delighted to learn that you enjoyed your stay with us! Our goal is to provide you with outstanding service and to ensure that each and every one of your stays is a pleasant and memorable one. I am so happy to hear the team at Hotel Nikko San Francisco was able to take such good care of you. Thank you again for the positive comments and we look forward to welcoming you back to Hotel Nikko! Sincerely, Carin Leung Assistant Director of Quality Assurance

Responded February 25, 2020
Hotel Nikko San Francisco
9.6
Exceptional
Wendy from Australia
Family with teens
Deluxe Room, 2 Queens, Non-Smoking
Stayed 3 nights in January 2020

Good quality hotel in central location”

We stayed in a queen room with 2 queen beds (Australian double bed size). The room was spacious although for tall people it can seem small as the ceiling feels very low. The bathroom was large with a seperate shower and bath and nicely decorated. The beds were very comfortable. The location was perfect in Union Square. There is an excellent Walgreens one block away. It stocks all grocery requirements as well as ready to go meals and a full pharmacy upstairs. It’s only a couple of blocks walk to the trolley which you can catch all the way to fisherman’s wharf or catch the tram to spider 33 . There is a great selection of diners and other food options around and if you want shopping then Westfield is just down the road. The staff at the Nikko were very helpful and a wonderful asset to the hotel.. I would highly recommend the Hotel Nikko.

Reviewed January 15, 2020

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10.0
Exceptional
Cindy from United States
Couple
Deluxe King Room
Stayed 3 nights in October 2019

Perfect location and beautiful hotel!”

This hotel was more than a 4 star experience in every way! The customer service is outstanding and the hotel is beyond most 5 star hotels. Very clean and staff was amazing. I am very happy to recommend this hotel to everyone!

Reviewed November 03, 2019

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10.0
Exceptional
Michelle from United States
Couple
Petite Queen
Stayed 1 night in June 2020

Very accommodating”

We were grateful to find this hotel open during the COVID shutdown. The staff was very accommodating and helpful. The room was very nice and clean. We felt safe and enjoyed our night's stay there.

Reviewed June 29, 2020

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10.0
Exceptional
Rosemarie from Philippines
Family with teens
Deluxe Room, 2 Queens, Non-Smoking
Stayed 13 nights in December 2019

Exceptional”

We are very pleased with our stay here at Hotel Nikko. Service is exceptional and goes beyond what is expected. Rooms were clean. Beds were very comfy. Location is very near shopping area/ union square.

Reviewed December 17, 2019

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10.0
Exceptional
UYEN from Vietnam
Group
Petite Queen
Stayed 2 nights in July 2019

Excellent”

An ideal location to explore the city. The hotel located in the central of SF ưithin 2mins to Union Square. There is a BigBus stop infront of the hotel which is very convenient if you want to have a hop on hop off trip around SF. Morever, the room was very well-equipped . The house keeping staff were very careful and friendly. Highly reccommend.

Reviewed August 02, 2019

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10.0
Exceptional
Keiko from Japan
Solo traveler
Deluxe King Room
Stayed 1 night in June 2019

Great stay!”

I choose this hotel because it has a bath tub. I really enjoyed taking a hot bath and view from my room was nice! All staff are kind as well. I just wish there have info of TV guide and info of where are switch bottoms for lights.

Reviewed August 10, 2019

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9.6
Exceptional
Rachel from United States
Family with young children
Deluxe Double Room with Two Double Beds
Stayed 1 night in December 2019

Great service and courteous staff!”

This hotel is amazing, they have wonderful amenities, clean and updated rooms and friendly staff. The hotel is located in the center of shopping areas and restaurants and easily accessible to public transportation. The only part I didn’t like was the amenity fee and cost for valet. The rooms are on the higher side and therefore should include the amenity fee. Other than that, our family had a great experience here.

Reviewed January 06, 2020

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10.0
Exceptional
Stephen from United Kingdom
Family with young children
Deluxe Room, 2 Queens, Non-Smoking
Stayed 3 nights in February 2020

Fantastic Hotel”

Great value hotel which ticked all of the boxes for a family stay. Great location, kids loved the pool and five of us fitted in a twin queen bed room. Would stay here again!

Reviewed February 24, 2020

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Dear Stephen, Thank you for the great review of the hotel! We are very happy to hear you and your family enjoyed the pool and the guestrooms. We look forward to welcoming you back to the hotel! Sincerely, Carin Leung Assistant Director of Quality Assurance

Responded February 25, 2020
Hotel Nikko San Francisco
10.0
Exceptional
Alisha from United States
Couple
Petite Queen
Stayed 1 night in December 2021

San Fran’s best hotel”

Without doubt the only hotel we will stay in San Fran. Amazing staff, clean, brilliant location, highly recommend.

Reviewed December 30, 2021

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10.0
Exceptional
Maria from Philippines
Business traveler
Petite Queen
Stayed 4 nights in October 2019

Strategic location”

The hotel is located strategically in downtown. Walking distance to union square. Staff are friendly and very helpful. They took good care of us during our stay by providing everything we needed. Will definitely stay in this hotel again.

Reviewed October 27, 2019

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10.0
Exceptional
Zhihan
Solo traveler
Petite Queen
Stayed 1 night in August 2019

Great location very friendly staff ”

The location is perfect if you are a tourist. Right next to subway station and union square for shopping. Staff here are extremely friendly and helpful. Rooms are nice and cozy.

Reviewed August 21, 2019

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10.0
Exceptional
Emma from Australia
Couple
Deluxe King Room
Stayed 3 nights in January 2019

Amazing hotel”

The amenities and extras are great. The room service is fantastic and the cleanliness was amazing as well.

Reviewed January 20, 2019

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10.0
Exceptional
Michael from Philippines
Family with teens
Deluxe King Room
Stayed 4 nights in July 2019

Exceptional”

Location is great. Rooms are big and clean. Staff is accommodating. Very satisfied. Very near to all shopping places in unionsquare.

Reviewed July 22, 2019

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10.0
Exceptional
Robert from United States
Couple
Petite Queen
Stayed 3 nights in June 2019

Super clean, nice, comfortable hotel.”

Great hotel with super soft comfortable bed! Good location near the cable cars and HOHO Bus.

Reviewed June 27, 2019

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9.6
Exceptional
Ayla from United States
Couple
Deluxe King Room
Stayed 1 night in October 2021

Great place in the City”

Pros: friendly staff, super comfy bed, mini fridge, comfy robs, bathtub, blackout curtains, great view (from floor 21), great location (we took a $10 Lyft to Davies, but walked to Diya for dinner and One65 for breakfast). Cons: no microwave, valet was pricey ($75 for less than 24 hours), room fan wasn’t very loud (maybe bring something for white noise), in room keurig had some gunk in it and we only had one coffee pod (thankfully we brought our own kettle and tea/coffee. Overall we slept great and we loved the place, would stay here again!

Reviewed November 01, 2021

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9.6
Exceptional
Roger from United States
Family with teens
Deluxe Room, 2 Queens, Non-Smoking
Stayed 4 nights in June 2019

Great Location!”

Location is close to many restaurants and shops. Chinatown is within walking distance. Other tourist spots can be reached via Uber or Lyft which we did use. Room is spacious even for a family of four and most importantly it's clean. Staff members are friendly. We enjoyed our stay there.

Reviewed June 25, 2019

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