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312 reviews
312 reviews
The breakfast is good, the room is clean, and the private locker is fantastic.
the hotel very clean.
Absolutely fabulous location.
Great location!
Breakfast and dinner good
9.5
Location rating score
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Kutchan part of Niseko, this property puts you close to attractions and interesting dining options. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and indoor pool on-site.
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Luggage storage
Contactless check-in/out
3 travelers have booked today.
Value for money | 8.0 |
Location rating | 9.5 |
Nearest airport | Okadama Airport (OKD) |
Distance to airport | 62.1 km |
What time is check-in and check-out at Hotel Niseko Alpen?
Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Hotel Niseko Alpen?
For those who wish to drive their own cars, Hotel Niseko Alpen has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Niseko with private transportation, the hotel can arrange taxi service.
Is breakfast offered at Hotel Niseko Alpen?
Wake up to a great buffet breakfast at Hotel Niseko Alpen. Adults can enjoy breakfast offered with an additional charge of 2700 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What is the smoking policy at Hotel Niseko Alpen?
Hotel Niseko Alpen does permit smoking in some areas and is not 100% smoke-free.
What is the closest train, metro, or bus station to Hotel Niseko Alpen?
Hirafu Train Station is the closest train, metro, or bus station, about 2.3 km away from Hotel Niseko Alpen.
What restaurants are nearby Hotel Niseko Alpen?
Hotel Niseko Alpen is located in Kutchan, famous for good restaurants such as Slalom Restaurant, Boyoso and Bang Bang.
What popular shopping places are close to Hotel Niseko Alpen?
Hotel Niseko Alpen is located in Kutchan area which features shopping places such as Boot Solutions Niseko.
What are popular attractions near Hotel Niseko Alpen?
Guests at Hotel Niseko Alpen can easily visit NAC Adventure Park, Ogawarashu Memorial Museum and Kutchan Natural History Museum located in the Kutchan area.
What popular natural sightseeing spots are close to Hotel Niseko Alpen?
Hotel Niseko Alpen is located in the Kutchan area, which is famous for natural sightseeing destinations such as Grand Hirafu Ace Pair Lift 1, Niseko Mountain Resort Grand Hirafu Ski Area and Go Sno Ski School.
9.6
"The breakfast is good, the room is clean, and the private locker is fantastic."
Michael
|
December 24, 2022
10
"the hotel very clean."
Lusy
|
January 30, 2019
8.4
"Absolutely fabulous location."
Chi
|
January 15, 2023
Hotel Niseko Alpen
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi services provided by Hotel Niseko Alpen makes it easy to plan your day trips, sightseeing, and more around Niseko. Guests can enjoy free parking right at the hotel.
Front desk services including luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Hotel Niseko Alpen thanks to the hotel's laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time.
Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. Some rooms at Hotel Niseko Alpen even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a refrigerator and a coffee or tea maker at your disposal. Hotel Niseko Alpen also provides a hair dryer, toiletries and towels in bathrooms for select rooms.
Dining and things to do
Every day at Hotel Niseko Alpen begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's karaoke rooms. Hotel Niseko Alpen has vending machines for 24-hour available light snacks and/or drinks.
Hotel Niseko Alpen offers an excellent variety of recreational facilities. Indulge in winter's best and hit the slopes every day, made easier with ski slopes right on-site. End your days in total relaxation with a visit to the massage and sauna. Spend some time relaxing at the hotel's pool.
Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.
Reasons to stay here
Find some of the city's best deals here with rooms 97% cheaper than other options.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 92% of the city's other accommodations.
Ranking higher than 98% of the city's accommodations options, this is a great choice for location.
8.6
Breakfast
12 mentions
Swimming Pool
2 mentions
Housekeeping
2 mentions
Internet
1 mention
9.5
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Show reviews that mention
Best choice in Hirafu”
Fantastic location just steps from Ace pair lift/lift pass counter. Complimentary ski lockers to stow equipment, and glove/boot driers in the cloakroom. Great breakfast. Good value lunches for that quick meal in between ski sessions. Ground floor cafe sells items from Milk Kobo, including the dreamy cheesecakes and drinking yogurt: saved us the bus trip! Restaurants were downhill from hotel, but not more than 10min walk away. And walking uphill after a big meal was good for digestion! Staff: adequate English, very obliging and helpful. To encourage green choices, 500Y voucher given to spend at the gift shop for every day we forgo housekeeping. Good sized rooms, but bed and pillows a bit hard. Onsen with outdoor section (roofed) overlooking the ski slope. Can get crowded 1-9pm when open to paying public. Value for money. Happy! Would stay again!!
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Perfect place at hirafu”
30secs walk to the lift and base, decent indoor/outdoor onsen, clean room, great japanese style breakfast, karaoke room for friends having fun, store with variety food and drinks/alcohol in the hotel, what more you can ask for a ski resort in niseko.
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Pleasantly surprised ”
Excellent. Can’t fault location, cleanliness & staff. Buffet breakfast included wide selection & plentiful. Onsen was clean & well maintained. Daily housekeeping efficient. Rooms were generously spacious with complimentary soaps/shampoos. Ski in & out. Couldn’t fault location.
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Love place...good onsen”
Very close to ski..and the hotel very clean...
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Amazing stay”
Location wise - really one of the best. You can literally ski/snowboard right up to the doorstep. Breakfast view of people skiing/snowboarding. Super amazing. Breakfast - Amazing. So many variety of Japanese dishes, one of the most memorable breakfasts I've had. Onsen was also great, option of both outdoors and indoors, not crowded.
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Best place to ski in and out ”
Literally just beside the Grand Hirafu Base and Lift. You can ski in and out of it. There are also lockers available for use and onsen (available to non guest for a fee). Guests also can enjoy perks like 10% off on gear rental. Place is a bit old, though, but well maintained.
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Excellent location and good service!”
Excellent ski-in-ski-out location, near to the ski school, hirafu welcome centre where the airport buses stop, good Japanese Sushi restaurant, heated indoor Swimming pool and onsen. What more can we ask for. Highly recommended.
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Overall is Good”
Room is spacious, breakfast is good.
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Exceptional”
Excellent location and well appointed rooms. Breakfast buffet spread is amazing.
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Hotel Niseko Alpen Review - Skiing Trip”
Great location! Right by the slopes, and the chairlifts, for skiing.
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Hotel with excellent location but room for improvements ”
Niseko Alpen hotel is located very near the lifts. It provided reasonable service, good storage space for ski equipment, great onsen and excellent breakfast during our stay 5 nights stay. However, hotel facilities are getting a bit old: one example of this are the beds that are not particularly comfortable and the hard pillows. The two hotel restaurants and the cafe close too early at 9 pm. If some hotel improvements take place, value for money would increase manifold.
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Building was a little too old”
Location is awesome (just right beside the Welcome Centre and skiing area), staffs were helpful too. The room was a little old though but it's clean. They have free onsen for you to use too so it's good. Breakfast buffet has a huge selection too.
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FANTASTIC HOTEL”
Ski in and ski out. Huge pool and hot tub area. Saunas. Massage parlor. You have access to your own ski locker and the mountain offers night skiing. You name it this place has it. Located in Hirafu where all the night life is. It is across street from Welcome Center where the buses drop you off. Great value. Highly recommended. Would definitely stay here again when visiting Niseko. If you don’t want to be stuck at your hotel at night and having to resort to taking the bus into town, stay in Hirafu. For example, the travel agent tried to get us to stay at the Hilton. While it is a pretty hotel, there is literally nothing else around it. So at night when you get back you are stuck at the hotel unless you want to do a 20 minute bus ride each way to town. The Hotel Alpen exceeded expectations.
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Skiers, beware! ”
Emergency services and response times for skiing accidents in Niseko/Hirafu was poor compared to other ski resorts I have been. Medical team took 15 mins to reach me while I froze and only because a family member went in search for help. No surveillance for skiers in trouble even in broad daylight. To be fair the hotel provided excellent support in FOC rides to and from the nearest hospital in Kutchan which is like 40 mins away in the icy conditions.Did not feel that Niseko had the best medical support in skiing emergencies. The hospital was rather well patronised by tourist skiers who had accidents. Hotel was fine, staff spoke English well enough, rooms rather small bathrooms even smaller and for the the price I paid, would have booked a 2 room apartment at the Vale. My advice for ski holidays is to check what the medical response and support is like at the ski resort, could save you some grief.
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very convenient locatiob. Very close to ski lift. ”
I love Niseko and definitely will go back to stay at Niseko Alpen hotel
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location, breakfast n ski storage”
pros: location great breakfast well designed ski lockers and spacious ski storage the sushi restaurant cons: lack of english speaking front desk staff breakfast only served from 7-9 which is not good for the late risers / stormy day i wanna make a complaint to Agoda here. When I booked my room, I specified 2 rooms for 4 ppl. But when I confirmed the booking, it stated 2 rooms for 6 ppl even I cancelled it and rebooked again. I sent a msg to ask Agoda if the rate would be cheaper for 4 ppl, I received no answer from them. I was hoping the hotel could rectify it on arrival but the hotel said it was the deal between Agoda and me and they could not refund the extra breakfast coupons to us. So 10 breakfast coupons were wasted which cost 23,000 yens. We know that in Japan the number of ppl stay in a room affects the room rate. For this, we are not happy about Agoda in this case.
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Dependable hotel”
We have stayed at the Alpen a few times and it never disappoints - good breakfast selection, useful shop with a wide variety of ski goods and convenience food for last minute purchases, comfortable onsen, massage service on sight, very professional room cleaning service, not to mention the ski in ski out location. Excellent for families for young kids - pricing is a bit steep but we will likely choose it again.
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Right at the ski lifts - perfect location for skiing holiday”
Expensive (as everywhere else in Niseko) but great facilities and super-convenient with cloak/locker room practically next to the ski lift up Hirafu slopes. Great onsen too!
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Very good”
this hotel DOES NOT have a shuttle from Kutchan JR Station so we were a little bit disappointed because we saw the less exoensive hotels do have their own shuttle waiting in front of the station. also, for using the Ozen, you will be charged for the tax fee (300 Yen), should it be included with the room rates?
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Great location for skiing”
it is a very good Hotel for skiing. The Hotel itself is a Little run down. Not all Restaurants were operating - it is sad that they did not use the beautiful rooms e.g. as guest Meeting Areas, they were just stacked with old furniture and thus looked a little trashy. But else we can recommend the Hotel to especially families.
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