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Hotel Okura Kobe
Hotel Okura Kobe
Hotel Okura Kobe
Hotel Okura Kobe
Hotel Okura Kobe
Hotel Okura Kobe
Hotel Okura Kobe

Removed from saved list

8.8

Excellent

9,021 reviews

9,021 reviews

View93
Housekeeping31
Shops7
See map

8.5

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Kawasaki Good Times World

150 m

Kobe Maritime Museum

160 m

Splash Kobe

170 m

Fish Dance Monument

180 m

Port of Kobe Earthquake Memorial Park

190 m

Popular landmarks
Chinatown (Nankinmachi)

460 m

Kobe Harborland

930 m

Sannomiya Center Gai Shopping Street

1.1 km

Ikuta Shrine

1.2 km

Kobe Kitano Museum (Ijinkan-gai)

2.0 km

Closest landmarks
Kobe Bay Cruise

190 m

Memorial Statue of Emigrants Boarding The Emigrant Ship

270 m

Meriken Theater

280 m

Villaggio Italia Pirate Ship

320 m

Kobe Hatobacho TEN x TEN

340 m

2021

Hotel Okura Kobe

2-1 Hatoba-cho, Chuo-ku, Kobe, Kobe, Japan, 650-8560 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Kobe, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Kobe Harborland. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

Located in heart of Kobe

Front desk [24-hour]

Excellent view

400 meters to public transportation

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Car park

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Luggage storage

Car power charging station

This property is in high demand!

22 travelers have booked today.

Value for money8.8
Distance to city center2.5 km
Location rating8.5
Nearest airportKobe Airport (UKB)
Distance to airport6.4 km

Rooms available at Hotel Okura Kobe

Excellent
Room comfort & quality

8.9

16th-27th Authentic Floor Deluxe Double Room - Non-Smoking
...
  • Room size: 37 m²/398 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
6th-15th Main Floor Standard Twin Room
...
  • Room size: 29 m²/312 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
16th-27th Authentic Floor Standard Double Room - Non-Smoking
...
  • Room size: 27 m²/291 ft²
  • Outdoor view
  • 1 semi double bed
Enter dates to see prices
16th-27th Authentic Floor Deluxe Twin Room - Non-Smoking
...
  • Room size: 37 m²/398 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
6th-15th Main Floor Standard Double Room - Non-Smoking
...
  • Room size: 27 m²/291 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
6th-15th Main Floor Deluxe Triple Room - Non-Smoking
...
  • Room size: 37 m²/398 ft²
  • Outdoor view
  • 2 single beds and 1 sofa be...
Enter dates to see prices
6th-15th Main Floor Standard Triple Room
...
  • Room size: 29 m²/312 ft²
  • Outdoor view
  • 2 single beds and 1 sofa be...
Enter dates to see prices
6th-15th Main Floor Standard Twin Room - Non-Smoking
...
  • Room size: 29 m²/312 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Deluxe Room Selected at Check-In (30th-33rd Floor) - Single Use
...
  • Room size: 37 m²/398 ft²
  • Outdoor view
Enter dates to see prices
6th-15th Main Floor Standard Triple Room - Non-Smoking
...
  • Room size: 29 m²/312 ft²
  • Outdoor view
  • 2 single beds and 1 sofa be...
Enter dates to see prices

Frequently asked questions

Does Hotel Okura Kobe have a hot tub?

Hotel Okura Kobe does not have a hot tub.

What time is check-in and check-out at Hotel Okura Kobe?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Okura Kobe?

A stay at Hotel Okura Kobe also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hotel Okura Kobe has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 1000 JPY per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Kobe with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Hotel Okura Kobe?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Hotel Okura Kobe. Western breakfast is available for guests. There's an additional charge of 3300 JPY for adults and 1694 JPY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel Okura Kobe?

Hotel Okura Kobe features 5 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Hotel Okura Kobe?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at Hotel Okura Kobe. Services for in-house catering, in-house planning and music entertainment are offered to help your event go smoothly.

Can business events be hosted at Hotel Okura Kobe?

On-site venues and convenient event services make Hotel Okura Kobe an ideal choice for hosting events such as seminars, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 800 people. Meeting stationery is available to help your business event or meeting a successful one.

What is the smoking policy at Hotel Okura Kobe?

Hotel Okura Kobe does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Hotel Okura Kobe?

The closest train, metro, or bus station to Hotel Okura Kobe is Minato Motomachi Subway Station, 390 m away.

What restaurants are nearby Hotel Okura Kobe?

Restaurants including Teppanyaki Sazanka, Main Bar Emerald and Tempra Nishiki are popular in Hotel Okura Kobe’s neighborhood which is known as Kobe.

What popular shopping places are close to Hotel Okura Kobe?

Shopping options in Hotel Okura Kobe’s Kobe neighborhood include Kobe Harborland, Sannomiya Center Gai Shopping Street and KOBE-SANDA PREMIUM OUTLETS®.

What are popular attractions near Hotel Okura Kobe?

Hotel Okura Kobe’s location in the Kobe neighborhood makes it close to famous attractions including Chinatown (Nankinmachi), Kobe Nunobiki Herb Gardens and Kobe Port Tower.

What popular beaches are close to Hotel Okura Kobe?

Hotel Okura Kobe’s Kobe neighborhood also includes Suma Beach and Azur Maiko Beach.

What popular natural sightseeing spots are close to Hotel Okura Kobe?

Hotel Okura Kobe’s nearby natural sights include Mt. Rokko, Mt. Maya and Hunter Hill located in the same Kobe area.

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Explore the neighborhood

What people love about Hotel Okura Kobe

  • 10

    Exceptional

    "Quality service, bigger room."

    Solente

    |

    August 28, 2022

  • 10

    Exceptional
    Cleanliness

    "The room was clean, modern, and large by Japan standards."

    Jeremy

    |

    August 28, 2022

  • 9.6

    Exceptional
    Location

    "The location, facilities, and staff are great."

    Yoan

    |

    August 24, 2022

Property ranking|Compared to 527 Kobe properties
See all rankings
Value for money score
8.8/10
Cleanliness score
9.1/10
Room comfort score
8.9/10
Service score
9.1/10
Better than
97
%
of Kobe properties
Better than
93
%
of Kobe properties
Better than
92
%
of Kobe properties
Better than
91
%
of Kobe properties
Overall rating:

8.8

Excellent
9,021 reviews
Cleanliness
9.1
Facilities
8.5
Location
8.5
Read all reviews >
What travelers say they love:
The location is perfect for exploring the artsy area of Kobe...
Pamela from United States
Couple
More about Hotel Okura Kobe

More about Hotel Okura Kobe

Hotel Okura Kobe

Situated in Kobe city center, Hotel Okura Kobe is the perfect place to experience Kobe and its surroundings. With a wide number of attractions to discover, this sought-after part of town will not cease to amaze you.
Hotel Okura Kobe provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Kobe. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site.
The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? laundromat, dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Hotel Okura Kobe. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Hotel Okura Kobe include special design features like a separate living room. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Hotel Okura Kobe. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Hotel Okura Kobe has vending machines that provide round-the-clock refreshment, at low cost.
Hotel Okura Kobe lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Finish your vacation days right by dropping in at the massage, salon and sauna. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.
Have some easy fun without traveling far, while playing tennis court at Hotel Okura Kobe. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

Hotel Okura Kobe provides an excellent base for exploring the sights of Kobe in-depth. Kobe Port Tower is located 180 m away, and is one of the most famous tourist spots to visit and photograph.


Reasons to stay here

This hotel beats 96% of accommodations in the city on value for money.
Guests who stayed here rated the facilities above 92% of other accommodations in the city.
This hotel scores higher than 92% of the city's accommodations for cleanliness.

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Amenities and facilities
Excellent
Facilities

8.5

Most talked about facilities

View

38 mentions

Housekeeping

26 mentions

Breakfast

12 mentions

Swimming Pool

6 mentions

Languages spoken

  • English
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Massage
  • Sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Hand sanitizer
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Bottle of water
  • Coffee shop
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Chapel
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoking area

For the kids

  • Babysitting service
  • Kids meal

Access

  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Shuttle service
  • Taxi service

Available in all rooms

  • Bathtub
  • Free bottled water
  • Hair dryer
  • Refrigerator
Food and dining
Restaurants on site

Cafe Restaurant Camellia

  • Cuisine: European

Restaurant Emerald

  • Cuisine: French

Chinese Restaurant TOH-KA-LIN

  • Cuisine: Chinese

Japanese Restaurant Yamazato

  • Cuisine: Japanese

Teppanyaki Sazanka

  • No additional information available
Location
2-1 Hatoba-cho, Chuo-ku, Kobe, Kobe, Japan, 650-8560
Excellent
Location

8.5

Airports

  • Kobe Airport (UKB)
    6.4 km 19 min drive
  • Kansai International Airport (KIX)
    28.3 km 1.1 hour drive

Public transportation

  • Minato Motomachi Subway Station
    400 m
  • Kyukyoryuchi Daimarumae Subway Station
    600 m

Hospital or clinic

  • Kokokara Fine
    470 m

Shopping

  • Kobe Harborland
    930 m

Convenience store

  • 7 Eleven
    340 m

Cash withdrawal

  • ATM
    280 m
What's nearby

Popular landmarks

  • Kobe Port Tower
    190 m
  • Meriken Park
    210 m
  • Chinatown (Nankinmachi)
    460 m
  • Kobe Harborland
    930 m
  • Sannomiya Center Gai Shopping Street
    1.1 km
  • Ikuta Shrine
    1.2 km
  • Kobe Kitano Museum (Ijinkan-gai)
    2.0 km
  • Kobe Nunobiki Herb Gardens
    2.3 km
  • Kobe Oji Zoo
    3.8 km
  • Kobe Animal Kingdom
    4.5 km

Nearby landmarks

  • Kawasaki Good Times World
    150 m
  • Kobe Maritime Museum
    160 m
  • Splash Kobe
    170 m
  • Fish Dance Monument
    180 m
  • Port of Kobe Earthquake Memorial Park
    190 m
  • Kobe Bay Cruise
    190 m
  • Kobe Port Tower
    190 m
  • Meriken Park
    210 m
  • Kobe Overseas Chinese History Museum
    250 m
  • Seaside Building
    260 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Breakfast is available at an additional charge for children 4-12 years old using existing bedding.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Distance from city center2.5 km
  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)3300 JPY

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors35
  • Number of restaurants5
  • Number of rooms 474
  • Room voltage100
  • Year property opened1989
  • Most recent renovation2010

Parking

  • Daily parking fee1000 JPY
Property announcements

Dear customers staying from October 17 to 21, 2022;
A fireworks event "Minato HANABI" will be held from October 17 to 21.
Due to traffic restrictions during the event, you will not be able to visit our hotel by car between 06:00 PM to 07:30 PM.
For the further information, please check the official website of the event.*only in Japanese.

Reviews of Hotel Okura Kobe from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.1
Facilities8.5
Location8.5
Room comfort and quality8.9
Service9.1
Value for money8.8
High score for Kobe
Rating
9+ Exceptional (835)
8-9 Excellent (309)
7-8 Very Good (285)
6-7 Good (79)
<6 Below Expectation (85)
Time of the year
Mar - May (308)
Jun - Aug (415)
Sep - Nov (385)
Dec - Feb (485)
All guests (3,556)
All room types
All languages

Show reviews that mention 

Showing 1,593 verified guest comments
12345
10.0
Exceptional
Jennifer from Japan
Family with young children
6th-15th Main Floor Standard Triple Room - Non-Smoking
Stayed 1 night in March 2021

Exceptional”

We had a wonderful stay here, just wish we could’ve stayed longer. We checked in late which was no problem at all. Our room was very clean and had a gorgeous view over the port. My kids were glued to the window looking at the view. The location is amazing - Meriken park is right outside and we’re able to walk straight outside to explore. We didn’t get to explore many of the hotel services but they looked amazing. The staff was incredibly hospitable and they cleared up an issue with parking (our ticket wasn’t originally validated) right away. We’d definitely stay here again!

Reviewed March 31, 2021

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10.0
Exceptional
Brittnee from Canada
Couple
6th-15th Main Floor Standard Double Room - Non-Smoking
Stayed 1 night in March 2019

Great hotel with classy accommodation ”

My partner and I stayed at the Hotel Akura Kobe for one evening and absolutely loved it. The service was so on point, the accommodations as comfortable and clean, and the location could not be more perfect! If you’re looking for the ideal accommodation with great views , you definitely want to book here.

Reviewed March 05, 2019

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10.0
Exceptional
michael from Australia
Couple
6th-15th Main Floor Deluxe Double Room
Stayed 5 nights in January 2020

Amazing location! If you love boats and views this is a plus!”

Staff are amazing after a mis communication which was Agoda's fault with not being accurate with description the Hotel very kindly helped us move room location. The ocean view was stunning! The room was very large and part of room service had Japan times news paper in English popped under door each morning. The bell boy was just fantastic as he helped us move rooms. It was a great location museum at the base and train station just 17min walk away. This is a must stay!

Reviewed February 05, 2020

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10.0
Exceptional
Sin from Malaysia
Family with young children
6th-15th Main Floor Deluxe Triple Room - Non-Smoking
Stayed 2 nights in December 2019

We had a very pleasant stay at Hotel Okura Kobe”

The hotel provides free shuttle bus from Sannomiya Station to the hotel, which makes traveling convenient. We were greeted with Omotenashi experience from the moment we enter the hotel, from check-in until we were brought to our room by a staff, together with our luggage. The view of Kobe Tower and Meriken Park from the room was excellent. We enjoyed our stay at Hotel Okura Kobe.

Reviewed December 24, 2019

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10.0
Exceptional
LIU from China
Family with teens
6th-15th Main Floor Deluxe Twin Room
Stayed 2 nights in December 2018

Exceptional”

We are one couple and two kids live one room . That is a big and comfortable room for us .and near port and many views and go to shopping mall about 15 mins. and hotel have shuttle bus go to 三宫station. That is nice and unforgettable trip for us.

Reviewed February 18, 2019

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10.0
Exceptional
ZAHIDUR from Bangladesh
Family with young children
Run of House
Stayed 1 night in December 2019

Best Chioce”

A great hotel at the heart of Kobe. You just get everything at your hand/ close to your hand. Spacious rooms and they are super clean. The Staff were always ready to help. I strongly recommend to stay here.

Reviewed December 25, 2019

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10.0
Exceptional
Pamela from United States
Couple
6th-15th Main Floor Deluxe Double Room - Non-Smoking
Stayed 2 nights in December 2019

Impeccable”

The service was perfection - from check-in to checkout. Our room was a lovely, corner room on a high floor where we could see the ferris wheel and the infamous "BEKOBE" sculpture. The location is perfect for exploring the artsy area of Kobe. Be sure to visit the hotel's Japanese Garden, which is breathtakingly beautiful. Breakfast was a bounty of choices, both Japanese and Western. No question, this is where we will stay on our next trip to Kobe.

Reviewed January 15, 2020

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10.0
Exceptional
Mele from Australia
Family with young children
6th-15th Main Floor Standard Triple Room - Non-Smoking
Stayed 2 nights in October 2019

Great hotel and location”

Location was great for the Rugby World Cup as the fan zone was next door. Great spot for my kids to play and scooter around. Great location to plenty of restaurants that served up Kobe beef!!! Plenty of restaurants and also shopping. Wish we stayed longer. Rooms again very very spacious for my family.

Reviewed December 27, 2019

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10.0
Exceptional
Carol from Singapore
Couple
6th-15th Main Floor Deluxe Double Room
Stayed 1 night in December 2018

Winter holiday ”

It was a pleasant stay at a reasonable price. We had a high floor room with brilliant view. The room was spacious and trendy. Staff are really nice and friendly. It would be great for couple and family stay. I totally love it and would recommend friends. Overall, it was a wonderful stay and I will come back again.

Reviewed January 14, 2019

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10.0
Exceptional
Tan from Singapore
Couple
6th-15th Main Floor Standard Twin Room - Non-Smoking
Stayed 1 night in November 2019

Beautiful hotel ”

Meriken park is just around the corner. A slow walk of 10 mins to Kobe chinatown. Service level of one conceige boy is superb. Helping us with our luggages, guiding us with directions and taking photos of the xmas tree in the lobby. Room is big, harbour facing, with air purifier. We love this hotel. Will go return if we are going kobe again.

Reviewed November 28, 2019

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10.0
Exceptional
Chi from Hong Kong SAR, China
Couple
6th-15th Main Floor Standard Twin Room - Non-Smoking
Stayed 1 night in September 2019

Wonderful stay”

A super value for money hotel given the promotion price. Very satisfied with every aspect from food to room facilities. Surrounding is very nice with magnificent views. Able to see the Harbour view from hotel room, some could even be able to see the beautiful sunset or sunrise. Highly recommended.

Reviewed September 19, 2019

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10.0
Exceptional
Robert from United States
Couple
6th-15th Main Floor Deluxe Double Room - Non-Smoking
Stayed 2 nights in April 2019

Great Experience”

Great hotel right at the water. Largest room we had on our vacation in Japan. Even had a spectacular view. The hotel personnel were all very attentive and helpful. Only drawbacks were that the bed was a little too firm and it is a 12-15 minute walk from public transportation. Highly recommended.

Reviewed April 10, 2019

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10.0
Exceptional
Supaphorn from Thailand
Couple
6th-15th Main Floor Deluxe Double Room - Non-Smoking
Stayed 1 night in April 2019

Beautiful ”

Hotel updated room for us with many nice views, big and so clean. They have choice of breakfast as American breakfast or Japanese style breakfast. Good experience!!

Reviewed April 24, 2019

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9.6
Exceptional
Nanako from Nepal
Business traveler
16th-27th Authentic Floor Standard Room for 1 Person - Non-Smoking
Stayed 1 night in November 2019

Wonderful room and service with beautiful view outside ”

It was a quick business trip to Kobe, and since we had an early morning flight from Kobe Airport, I booked a room at this hotel. The room was really nice and comfortable, and staff was very attentive. The night view from the room was really nice. Although the location is a bit far from the city center, it was close enough to the China Town for nice dinner. Overall I was satisfied.

Reviewed November 09, 2019

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9.6
Exceptional
Robert
Couple
16th-27th Authentic Floor Standard Double Room - Non-Smoking
Stayed 1 night in January 2020

An outstanding hotel and even better value”

We loved our stay at the Hotel Okura Kobe. The staff was energetic and made sure we settled in comfortably and the room was spacious and comfortable. The room also had and absolutely spectacular view! The hotel is located at the waterfront and is a short walk from a subway station. I wouldn't stay anywhere else in Kobe!

Reviewed January 15, 2020

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9.6
Exceptional
Jae from South Korea
Couple
16th-27th Authentic Floor Deluxe Sea View Triple Room - Non-Smoking
Stayed 1 night in March 2019

Beautiful view and nice hotel”

The hotel building itself is a bit old but the room is spacious and the lobby area is very nice. The room we got has very nice view of the harbor so we didn't have to go outside at all to enjoy it. The staff was very nice - when I realized that I left something in the room after check-out, one of concierge staff went to the room with me right away to retrieve it not to miss the shuttle bus to the train station. It was close to Mosaic mall area (less than 10 min. walk) and city tour bus stop was nearby. There was a big supermarket on the way to the Mosaic.

Reviewed April 01, 2019

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10.0
Exceptional
Joni from United States
Family with teens
6th-15th Main Floor Standard Twin Room
Stayed 1 night in June 2019

Excellent hotel to stay prior to taking Diamond Princess Cruise ”

We stayed here before our Japan cruise with our two college age daughters. Location was great with fun things to do close to the hotel.

Reviewed June 21, 2019

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9.6
Exceptional
Elisa from Japan
Solo traveler
6th-15th Main Floor Standard Room for 1 Person
Stayed 1 night in December 2019

Excellent stay”

The hotel is beautiful, all the common areas and rooms are really nice. The location, near the port, is a bit far away from the main attractions of the city, but the free shuttle bus to Sannomiya station makes things easier. The staff is really nice and well trained, allowed me to check in earlier, escorted me to my room, which had a beautiful view of the port and Kobe Port Tower, and explained everything in detail. Breakfast is one of the best I had in Japan, with a huge selection of both Western and Japanese options. Their omelette and French toast are definitely a must-try.

Reviewed January 07, 2020

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10.0
Exceptional
Rosalia from Hong Kong SAR, China
Group
Stayed 1 night in July 2019

Travelling with a big group of family members”

A hotel with nice view and is conveniently located near to the shopping mall where we can find many good restaurants. The rooms are big and the facilities are good.

Reviewed July 31, 2019

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10.0
Exceptional
Chi from Taiwan
Family with young children
16th-27th Authentic Floor Standard Twin Room - Non-Smoking
Stayed 5 nights in July 2019

Very brilliant!”

Wonderful trip with Okura hotel, sight view is perfect, service is the best. Thanks a lot to all staff.

Reviewed July 22, 2019

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