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a large building with a clock on top of it, The Mark Grand Hotel in Saitama
Guestroom, The Mark Grand Hotel in Saitama
a train station with a lot of stairs and a lot of windows, The Mark Grand Hotel in Saitama
a row of tables with chairs in a lobby, The Mark Grand Hotel in Saitama
a plate of food on a table, The Mark Grand Hotel in Saitama
a living room with a red carpet and a blue floor, The Mark Grand Hotel in Saitama
an open door to a store with a variety of items on display, The Mark Grand Hotel in Saitama

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8.2

Excellent

946 reviews

946 reviews

See map

8.4

Excellent

Location rating score

Excellent location - Inside city center
Parking
Available
Nearby landmarks
Rafre Saitama 20 m
TERIOS PARKING 440 m
Saitama Shintoshin Station 500 m
Keyaki Hiroba 570 m
Kita Yono Station 600 m
Yono Train Station 640 m
Mint Museum Saitama 710 m
Saitama Super Arena 730 m
Anytime Fitness 790 m
Cocoon City 800 m

The Mark Grand Hotel

3-2 Shintoshin, Chuoku, Saitamashi, Saitama, Saitama, Saitama, Japan, 330-0081 - See map

Conveniently situated in the Saitama part of Saitama, this property puts you close to attractions and interesting dining options. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

500 meters to public transportation

Front desk [24-hour]

Inside city center

Free Wi-Fi in all rooms!

Daily housekeeping

Announcements by hotel (1)
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. 中国料理 彩賓楼 is closed from Mon 01 Aug 2022 until Tue 01 Aug 2023

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Laundry service

Restaurants

Safety deposit boxes

Wi-Fi in public areas

Your dates are popular among travelersUsers are booking a place in Saitama every 10 minutes on Agoda.com
Value for money7.7
Location rating8.4
Nearest airportHaneda Airport (HND)
Distance to airport40.0 km

Rooms available at The Mark Grand Hotel

Single Room
...
  • Room size: 19 m²/205 ft²
  • Night view
Enter dates to see prices
Room
...
  • Room size: 19 m²/205 ft²
  • Night view
Enter dates to see prices
Room
...
  • Room size: 19 m²/205 ft²
  • Night view
Enter dates to see prices
Room
...
  • Room size: 24 m²/258 ft²
  • Night view
  • 2 single beds
Enter dates to see prices
Room
...
  • Room size: 22 m²/237 ft²
  • Night view
  • 1 queen bed
Enter dates to see prices
Room
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Business Room Twin
...
  • Room size: 22 m²/237 ft²
  • Night view
  • 2 single beds
Enter dates to see prices
Room
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
Enter dates to see prices
Standard Twin Room - Non-Smoking
...
  • Room size: 24 m²/258 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Single Room - Non-Smoking
...
  • Room size: 19 m²/205 ft²
  • Outdoor view
  • 1 single bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Mark Grand Hotel?

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Mark Grand Hotel?

For those who wish to drive their own cars, The Mark Grand Hotel has a car park available for guests.

What is the smoking policy at The Mark Grand Hotel?

The Mark Grand Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

See map

Explore the neighborhood

What people love about The Mark Grand Hotel

  • 8.8

    Excellent

    "Would definitely be back here"

    Jefferson

    |

    May 20, 2019

Overall rating:

8.2

Excellent
946 reviews
Cleanliness
8.4
Facilities
8.2
Location
8.4
Read all reviews >
More about The Mark Grand Hotel

More about The Mark Grand Hotel

The Mark Grand Hotel is located a 10-minute walk from Saitama-Shintoshin Station. Saitama Super Arena is a 15-minute walk away. Free WiFi is provided in all rooms. Private parking is available at an additional cost. Featuring city views, all rooms are carpeted and decorated with earth-tone colours. The rooms come with air conditioning, an electric kettle, a refrigerator and a flat-screen TV with satellite channels. The private bathroom includes a bath, shower, high-tech toilet and free toiletries. Free luggage storage is available at the 24-hour front desk. A hot springs bath, sauna and swimming pool are available at an extra charge. Hikawa Shrine is a 20-minute drive from the property, while Saitama Stadium, a football stadium, is a 25-minute car ride away. Haneda International Airport is an 80-minute train ride from The Mark Grand Hotel.

Show less

Amenities and facilities

Excellent
Facilities

8.2

Languages spoken
  • Japanese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Dining, drinking, and snacking
  • Restaurants
Cleanliness and safety
  • Body thermometer
  • Cashless payment service
  • First aid kit
  • Guest rooms seal after sanitization
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Services and conveniences
  • Air conditioning in public area
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
Access
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [on-site]
Available in all rooms
  • Air conditioning
  • Bathtub
  • Free bottled water
  • Heating
  • In-room safe box
  • Refrigerator
  • Towels
  • Trouser press
  • TV

Food and dining

Restaurants on site
サルーテ
  • Cuisine: European
  • Menu: Buffet
彩賓楼
  • Cuisine: Chinese
  • Menu: Buffet
レガーロ
  • Cuisine: Chinese, European, Japanese
  • Menu: A-la-carte
秋ヶ瀬庵
  • Cuisine: Japanese
  • Menu: Buffet

Location

3-2 Shintoshin, Chuoku, Saitamashi, Saitama, Saitama, Saitama, Japan, 330-0081
Excellent
Location

8.4

Airports
  • Haneda Airport (HND)
    40.0 km
  • Narita International Airport (NRT)
    69.6 km
Public transportation
  • Saitama Shintoshin Station
    500 m
  • Yono Train Station
    640 m
Hospital or clinic
  • Japan Community Health care Organization JCHO
    2.0 km
Convenience store
  • Daily Yamazaki
    210 m
Cash withdrawal
  • ATM
    180 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until00:00
  • Check-out until10:00

Property announcements

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. 中国料理 彩賓楼 is closed from Mon 01 Aug 2022 until Tue 01 Aug 2023

Reviews of The Mark Grand Hotel from real guests

Provided by verified guests of Agoda
8.2
/
10
Excellent
Cleanliness8.4
Facilities8.2
Location8.4
Service8.5
Value for money7.7
High score for Saitama
Rating
9+ Exceptional (9)
8-9 Excellent (5)
7-8 Very Good (5)
6-7 Good (5)
<6 Below Expectation (4)
Time of the year
Mar - May (10)
Jun - Aug (5)
Sep - Nov (4)
Dec - Feb (9)
All guests (96)
All room types
All languages
Showing 28 verified guest comments
12
10.0
Exceptional
Hana
Solo traveler
Standard Single Room Non-Smoking
Stayed 4 nights in May 2019

Perfect for trips to concerts”

I went to a live concert at Saitama Super Arena so I booked a room here, super close to everything, has great quality facilities and the staff are very friendly too!

Reviewed May 18, 2019

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8.8
Excellent
Jefferson from Taiwan
Business traveler
Stayed 6 nights in April 2019

Good for business and leisure”

would definitely be back here

Reviewed May 20, 2019

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2.4
Kenji from Japan
Family with young children
Single Room - Non-Smoking
Stayed 1 night in May 2022

Front Desk needs improvement”

We stayed for an evening, and my wife, who did not speak very good Japanese went to the front desk just to inquire about whether there was an onsen available. She was returned with a confused look by the front desk and was promptly asked: “what is your business here?” I understand that a communication barrier is inevitable in this country, but I had expected the front desk to be better trained for this kind of encounter with a foreign customer. That response, regardless of whether there was malicious intent, is unacceptable. Please train your staff better to respond to basic inquiries in English in the future.

Reviewed May 29, 2022

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4.0
Torsten from Japan
Solo traveler
Standard Twin Room - Non-Smoking
Stayed 1 night in July 2021

Wirbt mit Fitness und Pool, doch ist nur für Club nutzbar”

Habe dieses Hotel aufgrund des Fitness-Clubs und Pool gewählt. Auf Agoda wurde das auch so beworben. Ich hätte verstanden, wenn die Einrichtung aufgrund von COVID geschlossen gewesen wäre. Doch sie ist geöffnet, doch nur für Clubmitglieder, nicht für Gäste! Das Personal spricht kein Wort Englisch!

Reviewed July 29, 2021

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7.6
Very good
mayumi from Japan
Solo traveler
with Bathroom and Toilet/Non-Smoking
Stayed 1 night in January 2023

さいたまスーパーアリーナ”

駅にも近いし、たまアリにも近いので便利。コンビニが入っているのも便利でした。アメニティーがある事をチェックイン時ではなく外出して戻った時に初めて言われたのは残念でした。

Reviewed January 06, 2023

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6.4
Good
miho from Japan
Family with teens
Standard Twin Room - Non-Smoking
Stayed 1 night in July 2022

スタッフは良い方ばかり”

ホテルも値段的に高くも無かったし、朝食は落ち着いた雰囲気で量もちょうど良く美味しかったのですが、ベッドのサイトボードにコンセントが2人で探せど無くて、今時充電しながら寝るから不便でした。

Reviewed July 24, 2022

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8.4
Excellent
nobuhiro from Japan
Business traveler
Single Room - Non-Smoking
Stayed 1 night in June 2022

とても快適でした。”

急遽宿探しをした際に、まさかの金額で宿泊することが出来てラッキーでした。とても清潔で快適に過ごすことが出来ました。是非機会があればまた利用したいです。

Reviewed June 27, 2022

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6.8
Good
AKI from Japan
Family with teens
Economy Twin Room - Non-Smoking
Stayed 1 night in May 2022

Good”

さいたまスーパーアリーナから真っ直ぐで道路に出る事もないので、安全で良かったです。

Reviewed May 10, 2022

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5.6
masako from Japan
Group
Standard Twin Room - Non-Smoking
Stayed 1 night in May 2022

たまアリ徒歩圏内”

ほぼ屋根があり徒歩でたまアリまで行く事ができます。今回は会場から近い事が1番の条件で決めました。少し古めの普通のホテル。フロントの場所が分かりにくく迷っていたら通りかかったスタッフさんか業者の方?が親切でした。

Reviewed May 09, 2022

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6.8
Good
MASAKO from Japan
Solo traveler
Single Room - Non-Smoking
Stayed 1 night in April 2022

Good”

埼玉スーパーアリーナにライブに行きました。会場からも近く、お部屋も綺麗だったし、景色も良かったです。また機会があれば泊まりたいです。

Reviewed April 03, 2022

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10.0
Exceptional
Takeshi from Japan
Business traveler
Standard Single Room Non-Smoking
Stayed 1 night in February 2022

立地、設備等良好”

職場が近いので、大雪や台風等の予報が出ている時に、度々利用しておりますが、綺麗で交通便利なので、お薦めです(^_^)/ 又、利用させていただきます。

Reviewed February 14, 2022

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9.6
Exceptional
YUMI from Japan
Solo traveler
Double Room - Non Smoking
Stayed 2 nights in January 2022

温かなおもてなし。”

ホテル、中華料理店、スタッフが丁寧、親切。冬の寒さを忘れる温かな雰囲気でした。

Reviewed January 18, 2022

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4.8
JUNICHI from Japan
Solo traveler
Standard Single Room Non-Smoking
Stayed 1 night in December 2021

さいたまスーパーアリーナのお供に。”

たまアリ利用時の選択肢の一つ。 連絡通路で直結だが、右ルートを選ぶと夜は真っ暗なダンジョンルートなのでご注意を。 コンビニ完備。 しかし建物、設備、部屋共に古く、清潔という清潔ではない。

Reviewed January 15, 2022

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9.6
Exceptional
toshiaki from Japan
Business traveler
Stayed 2 nights in December 2021

アリーナイベントに最適”

価格を考えると、良い選択! コンビニやレストランも中にあるので、便利です。スタッフも対応良しです。

Reviewed January 02, 2022

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10.0
Exceptional
TOMOKO from Japan
Solo traveler
Single Room - Non-Smoking
Stayed 2 nights in November 2021

Exceptional”

希望通り、さいたまスーパーアリーナが見える部屋にしていただいて嬉しかったです。

Reviewed November 25, 2021

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7.6
Very good
tomitsuka from Japan
Business traveler
Single Room - Non-Smoking
Stayed 2 nights in January 2020

ちょっち”

ちょっと駅からは離れている。 ホテルまでは屋根が有るので大雨ではない限り あまり濡れない。ちょっと薄暗いところもホテルまではあるので女性は十分注意してください。

Reviewed July 06, 2021

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8.8
Excellent
Mika from Japan
Family with teens
Standard Twin Room Nonsmoking
Stayed 1 night in January 2020

シンプルで良き”

さいたまスーパーアリーナでのライブに行ったときに宿泊しました。会場からも近くてアクセスよし、お部屋もコンパクトで機能的。

Reviewed February 24, 2020

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8.8
Excellent
Hidemi from Japan
Business traveler
Standard Single Room Non-Smoking
Stayed 1 night in April 2019

快適でした”

広々したお部屋で快適でした!温泉があり1000円くらい払えば温水プールや温泉が楽しめたようです。行く前から知っていればなぁ~って思いました。興味のある方は事前にホテルに確認されると良いと思います。

Reviewed January 20, 2020

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9.2
Exceptional
Satake from Japan
Business traveler
Single Room - Non-Smoking
Stayed 1 night in June 2019

清潔で、便利、対応も丁寧”

受付の対応も良く、ホテルは大きくて清潔です。新都心駅からも歩いて6、7 分程度。ただ、その分電車の音は聞こえます。しかし館内は静かで申し分ありません

Reviewed June 19, 2019

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7.2
Very good
masashi from Japan
Couple
Double Room - Non Smoking
Stayed 1 night in March 2019

Very good”

本当は大宮に泊まりたかったんですがどこも満室で隣駅で探しました。 ホテル内にローソンもあるし便利でした。 駅から少し歩きますが整備されていて距離は気になりませんでした。 ただフロントの男性二人に笑顔がなく無愛想だったところが気になりました。

Reviewed March 14, 2019

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12
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