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Hotel Relief Sapporo Susukino
Hotel Relief Sapporo Susukino
Hotel Relief Sapporo Susukino
Hotel Relief Sapporo Susukino
Hotel Relief Sapporo Susukino
Hotel Relief Sapporo Susukino
Hotel Relief Sapporo Susukino

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8.4

Excellent

3,370 reviews

3,370 reviews

Housekeeping21
Breakfast9
View3
See map

8.1

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
Sōsei River

100 m

Toyokawa Inari Sapporo Betsuin

210 m

Zepp Sapporo

230 m

Kamokamogawa River

290 m

Susukino Market

310 m

Popular landmarks
Susukino

560 m

Tanukikoji Shopping Street

780 m

Odori Park

1.1 km

Sapporo TV Tower

1.1 km

Clock Tower (Tokei-dai)

1.3 km

Closest landmarks
Ganso Sapporo Ramen Street

430 m

Ramen Yokocho

430 m

Hassouan

470 m

Hosui Susukino Subway Station

490 m

Furniture Design Agra

510 m

Hotel Relief Sapporo Susukino

3-1-4 Nishi, Minami 8-jo, Chuo-ku, Sapporo, Sapporo, Japan, 064-0808 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Sapporo, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Odori Park. Rated with 3 stars, this high-quality property provides guests with access to restaurant and spa on-site.

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Highlights

210 meters to public transportation

Front desk [24-hour]

Inside city center

550 meters to Susukino

Free Wi-Fi in all rooms!

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
Doctor/nurse on call

Facilities

Front desk [24-hour]

Bicycle rental

Car park

Free Wi-Fi in all rooms!

Luggage storage

Contactless check-in/out

Spa

Family room

This property is in high demand!

28 travelers have booked today.

Value for money8.5
Distance to city center0.7 km
Location rating8.1
Nearest airportOkadama Airport (OKD)
Distance to airport7.0 km

Rooms available at Hotel Relief Sapporo Susukino

Excellent
Room comfort & quality

8.2

Small Double Non-Smoking
...
  • Room size: 11 m²/118 ft²
  • City view
  • 1 semi double bed
Enter dates to see prices
Small Double - Smoking
...
  • Room size: 11 m²/118 ft²
  • City view
  • 1 semi double bed
Enter dates to see prices
Small Double Room for 1 Person - Smoking
...
  • Room size: 11 m²/118 ft²
  • City view
  • 1 semi double bed
Enter dates to see prices
Deluxe Double Smoking
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Double Non-Smoking
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Double - Smoking
...
  • Room size: 16 m²/172 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Double - Non-Smoking
...
  • Room size: 16 m²/172 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Twin - Smoking
...
  • Room size: 16 m²/172 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Room Selected at Check-In - Non-Smoking - Late Check in at 20:00
...
  • Room size: 12 m²/129 ft²
  • River view
  • 1 single bed
Enter dates to see prices
Room Selected at Check-In - Smoking - Late Check in at 20:00
...
  • Room size: 12 m²/129 ft²
  • River view
  • 1 single bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Relief Sapporo Susukino?

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Relief Sapporo Susukino?

For those who wish to drive their own cars, Hotel Relief Sapporo Susukino has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 1000 JPY per day. If you're looking for an easy way to get around Sapporo with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Hotel Relief Sapporo Susukino?

There's an additional charge of 500 JPY for adults and 500 JPY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel Relief Sapporo Susukino?

Hotel Relief Sapporo Susukino features an on-site restaurant for your dining convenience. Breakfast is served here. Dishes are served in buffet during opening hours.

What is the smoking policy at Hotel Relief Sapporo Susukino?

Hotel Relief Sapporo Susukino does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest airport to Hotel Relief Sapporo Susukino?

The closest airport is Okadama Airport, 6.9 km away from Hotel Relief Sapporo Susukino.

What is the closest train, metro, or bus station to Hotel Relief Sapporo Susukino?

Nakajima Koen Subway Station is the closest train, metro, or bus station, about 220 m away from Hotel Relief Sapporo Susukino.

What restaurants are nearby Hotel Relief Sapporo Susukino?

Hotel Relief Sapporo Susukino is located in Sapporo, famous for good restaurants such as Ramen Shingen, Soup Curry & Dining Suage+ and Menya Saimi.

What popular shopping places are close to Hotel Relief Sapporo Susukino?

Hotel Relief Sapporo Susukino is located in Sapporo area which features shopping places such as Tanukikoji Shopping Street, Sapporo Factory and Stellar Place Sapporo.

What are popular attractions near Hotel Relief Sapporo Susukino?

Guests at Hotel Relief Sapporo Susukino can easily visit Odori Park, Clock Tower (Tokei-dai) and Hokkaido Government Office located in the Sapporo area.

What popular natural sightseeing spots are close to Hotel Relief Sapporo Susukino?

Hotel Relief Sapporo Susukino is located in the Sapporo area, which is famous for natural sightseeing destinations such as Mt. Moiwa, Kokuei Takino Suzuran Hillside National Park and Sapporo Teine.

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Explore the neighborhood

What people love about Hotel Relief Sapporo Susukino

  • 9.2

    Exceptional

    "Great hotel"

    Hayato

    |

    February 3, 2022

  • 8.4

    Excellent
    Location

    "Good location and accessible to everything you need."

    Bryan

    |

    November 9, 2021

  • 8

    Very good

    "Nice stay and comfortable"

    Nga

    |

    April 2, 2021

Property ranking|Compared to 993 Sapporo properties
See all rankings
Cheapest price score
Value for money score
8.5/10
Service score
8.8/10
Cleanliness score
8.6/10
Better than
98
%
of Sapporo properties
Better than
90
%
of Sapporo properties
Better than
88
%
of Sapporo properties
Better than
88
%
of Sapporo properties
Overall rating:

8.4

Excellent
1,241 reviews
Cleanliness
8.6
Facilities
8.3
Location
8.1
Read all reviews >
What travelers say they love:
It was clean and the staff were so nice and friendly.
Michelle from Philippines
Group
More about Hotel Relief Sapporo Susukino

More about Hotel Relief Sapporo Susukino

Hotel Relief Sapporo Susukino

Unwind while staying right in the Sapporo city center during your stay at Hotel Relief Sapporo Susukino.
Hotel Relief Sapporo Susukino provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi services to help you find what you want in Sapporo. Parking is always available, provided by the hotel for their driving guests.
The helpful staff at the front desk can assist you with services including luggage storage. The hotel's on-site laundromat, dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have television, in-room video streaming and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.


Dining and things to do

Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar. Light snacking is available day or night with the hotel's vending machines.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. Pamper and indulge yourself with a visit to the spa. Have some relaxing fun with family and friends at the library.


Dining and things to do

Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar. Light snacking is available day or night with the hotel's vending machines.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. Pamper and indulge yourself with a visit to the spa. Have some relaxing fun with family and friends at the library.


Around the property

Take some time to explore Sapporo. Pose in front of Clock Tower (Tokei-dai) located 1.3 km away, and you can always show your friends the time you went to Sapporo. One of the city's most iconic and famous buildings is Hokkaido Government Office, located 1.5 km away.


Reasons to stay here

This hotel scores higher than 90% of the city's accommodations on value for money
Past guests rate facilities here higher than 90% of the city's accommodation.
This hotel's food and dining score higher than 92% of accommodations in the city.


Reasons to stay here

Rooms here are cheaper than 98% of accommodations in the city.
This hotel scores higher than 90% of the city's accommodations on value for money
This hotel's food and dining score higher than 92% of accommodations in the city.

Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Breakfast

10 mentions

Housekeeping

10 mentions

Internet

3 mentions

Food & Dining

2 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Hindi
  • Japanese
  • Korean
  • Nepali

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Spa

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Kitchen
  • Restaurants
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Library
  • Luggage storage
  • Postal service
  • Smoking area

For the kids

  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Bicycle parking
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Free bottled water
  • Hair dryer
  • Heating
  • Refrigerator
  • Shower
Food and dining
Restaurants on site

VERY FANCY

  • No additional information available
Location
3-1-4 Nishi, Minami 8-jo, Chuo-ku, Sapporo, Sapporo, Japan, 064-0808
Excellent
Location

8.1

Airports

  • Okadama Airport (OKD)
    7.0 km 38 min drive
  • New Chitose Airport (CTS)
    40.4 km 54 min drive

Public transportation

  • Nakajima Koen Subway Station
    220 m 3 min walk
  • Hosui Susukino Subway Station
    490 m 3 min drive

Hospital or clinic

  • MatsumotoKiyoshi
    760 m

Shopping

  • Tanukikoji Shopping Street
    780 m

Convenience store

  • Lawson
    330 m 3 min drive

Cash withdrawal

  • ATM
    560 m 10 min walk
What's nearby

Popular landmarks

  • Susukino
    560 m
  • Tanukikoji Shopping Street
    780 m
  • Odori Park
    1.1 km
  • Sapporo TV Tower
    1.1 km
  • Clock Tower (Tokei-dai)
    1.3 km
  • Hokkaido Government Office
    1.6 km
  • Sapporo Underground Pedestrian Space
    1.6 km
  • Hokkaido University
    1.8 km
  • Mt. Moiwa
    4.2 km
  • Shiroi Koibito Park
    8.1 km

Nearby landmarks

  • Sōsei River
    100 m
  • Toyokawa Inari Sapporo Betsuin
    210 m
  • Nakajima Koen Subway Station
    220 m
  • Zepp Sapporo
    230 m
  • Kamokamogawa River
    290 m
  • Susukino Market
    310 m
  • Suitengu
    320 m
  • Kogumaza
    390 m
  • Ganso Sapporo Ramen Street
    430 m
  • Ramen Yokocho
    430 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-5 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until10:00
  • Reception open until05:00

Getting around

  • Distance from city center0.7 km
  • Travel time to airport (minutes)70

Extras

  • Breakfast charge (unless included in room price)500 JPY
  • Daily Internet/Wi-Fi fee0 JPY

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges0
  • Number of floors9
  • Number of restaurants1
  • Number of rooms 155
  • Room voltage100
  • Year property opened1987
  • Most recent renovation2014

Parking

  • Daily parking fee1000 JPY

Reviews of Hotel Relief Sapporo Susukino from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.6
Facilities8.3
Location8.1
Room comfort and quality8.2
Service8.8
Value for money8.5
High score for Sapporo
Rating
9+ Exceptional (232)
8-9 Excellent (105)
7-8 Very Good (112)
6-7 Good (34)
<6 Below Expectation (37)
Time of the year
Mar - May (122)
Jun - Aug (105)
Sep - Nov (133)
Dec - Feb (160)
All guests (1,241)
All room types
All languages

Show reviews that mention 

Showing 520 verified guest comments
12345
10.0
Exceptional
Mikyong from United States
Couple
Small Double Non-Smoking
Stayed 6 nights in March 2019

Great value hotel”

This was our second time at this hotel. It is a 5 minute walk from Nakajimakoen Station, which was super convenient. Rooms are a little small, but if you're only going to be there to sleep, it isn't a big deal. Rooms are kept super clean and the staff are really friendly. The onsen was a big plus, but this time around, the water was really chlorinated. They offer a deal if you choose not to have your room cleaned every day, you can get a free bottle water, drink, or beer. My husband and I chose beer and got 6 Sapporos for the 3 nights we didn't get our rooms cleaned.

Reviewed April 02, 2019

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Dear Guest, Greeting from Hotel Relief Sapporo Susukino! First allow us to thank you for taking the time to share your comments about your recent stay with us. We are glad to hear that you found the clean rooms, hot spa with good space as well you experienced our associates to be friendly and professional. As well you loved what we provided you Sapporo beer against room clean. We want to inform to our valued guest that, if our valued guest chose no room clean plan we provide beer/mineral water/ amenity or extend check out time. In no room clean plan we collect the garbage from room and change the towels between 12:00 to 3:00pm, No room clean plan is apply to those guests who stay with us two or more nights. We knew our valued guest little unsatisfied on case of hot spa time table we apologize for that. We have only one place of hot spa for both genders that’s why it need divide by time table. we look forward to your return visit. Best Regards, Front Desk, Pandey

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Hotel Relief Sapporo Susukino
10.0
Exceptional
Romelyn from Philippines
Couple
Small Double - Smoking
Stayed 3 nights in December 2019

Best Choice for Winter Season”

The hotel is 5 min walk away from the train station. The surrounding is relaxing. Room is clean and space is good for 2 people. The air-conditioner is not working, they said because it is winter - so we just had to open the windows which is fine by me as the cold breeze is way better. The restaurant (Very Fancy) has the best pancakes! We loved our stay and will definitely consider the place if we go back to Sapporo.

Reviewed December 26, 2019

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Dear Guest, Thank you for your stay with us on your recent visit of Sapporo Japan. We are truly honoured to be a part of your heartwarming experience travelling to Sapporo Japan. Thank you for highlighting the central location of our hotel. Your positive feedback will be great source of motivation for us. We are regretting to hear this, your expectation didn’t meet on our air-condition services. Please accept our sincere apologies form our whole Relief team we couldn’t meet your expectation even knowing what you want because of our complicated technical system. Finally we are feeling little bit relief after getting your comments related with air-condition you was compromised by opening windows. We are looking the way for solve this issue forever hope in your other stay we will meet your expectation. Happy to know you enjoyed your overall stay well enough that you would stay again. That by far is truly the biggest complimentary we can get. we look forward to see you again in near f

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Hotel Relief Sapporo Susukino
10.0
Exceptional
Candice from Philippines
Couple
Small Double Non-Smoking
Stayed 3 nights in January 2020

Quite a bit of a walk to the nearest station”

Around 10mins walk to the nearest station but the staff are very accommodating and rooms are clean. I particularly liked their reception area, feels very homey. They have a program where they provide you with free stuff (eg sapporo beer, skincare products) for every day that you opt out of room cleaning

Reviewed February 04, 2020

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Dear Guest, Warm Greetings from Hotel Relief Sapporo Susukino! Thank you for your precious time to share experience on your recent stay with us. We are thrilled to hear that you loved our location, accommodation associates and overall serves. Thank you so much for highlighting our location and our reception area and ECO friendly plan. We hope that our entire guest finding us in center from every angle. It is always great to hear this meeting your expectations regarding on every aspect of our hotel. We sincerely thank you for your encouraging and kind words of praise of our accommodation and associates. This kind words are big compliment for us and it will certainly act as a source to motivation for us to strive to achieve even higher standards. It was great pleasure to get you as our valued guest and we thank you once again for your support. We hope that Hotel Relief Sapporo Susukino, remains your preferred hotel on all your future visits. Best Regards, Pandey

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Hotel Relief Sapporo Susukino
10.0
Exceptional
Farhana from Malaysia
Couple
Small Double - Smoking
Stayed 4 nights in January 2020

Excellent hotel”

It is just 5 minutes walking distance to susukino area. And also less than 10 minutes walk to Nakajima Koen train station. Everything is clean here, the staffs are all excellent. Nice view in front of the hotel. Me and my husband really love to stay here.

Reviewed February 09, 2020

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Dear Guest, Greetings from Hotel Relief Sapporo Susukino! Thank you for your precious time to share experience on your recent stay with us. We are thrilled to hear that you loved our location, accommodation, associates and overall serves. Thank you so much for highlighting our accommodation, location and our associates. We hope that our all valued guest finding us in center from every angle. It is always great to hear we are meeting your expectations regarding on every aspect of our hotel, especially service of associates. We sincerely thank you for your encouraging and kind words of praise of our accommodation and associates. This kind words are big compliment for us and it will certainly act as a source to motivation for us to strive to achieve even higher standards. It was great pleasure to get you as our guest and we thank you once again for your support. We hope that Hotel Relief Sapporo Susukino, remains your preferred hotel on all your future visits. Best Regards,

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Hotel Relief Sapporo Susukino
10.0
Exceptional
Alexia from New Zealand
Group
Small Double Non-Smoking
Stayed 1 night in June 2019

Close to canal, Susukino”

Great stay, was upgraded to 2 twin beds. Good location (close to Susukino), clean rooms, great staff. Travelled with my sister. Will recommend to family and friends.

Reviewed June 19, 2019

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Dear Alexia, Greetings from Hotel Relief Sapporo Susukino! Thank you so much for the wonderful review and for the detailed feedback on your recent stay with us. We are delighted that you had a great stay and enjoyed our overall services. It is great to hear that you loved location, clean room and our associates are great. Your positive feedback is a great source of motivation for us and we strive to achieve higher standards of services. We are very happy to hear that you loved upgraded room which we provided you during your stay. Your appreciation about the hotel and the associates is very encouraging and motivating and I shall share this with the team. It was pleasure to have you as our guest and we have hope you will give us chance to serve again in near future. We look forward to see you in near future. Best Regards, Pandey

Responded June 30, 2019
Hotel Relief Sapporo Susukino
10.0
Exceptional
Kai from Singapore
Couple
Standard Semi-Double Room Non-Smoking
Stayed 7 nights in December 2019

Best experience ever with minimum communication problem”

Though the room is small as expected but the service was tip-top so it doesn’t matter about the room size , they were all very professional compared to other hotels I booked . Items were all provided unlike I book other hotel which doesn’t even have proper laundry bag And so on , will book again in future . It’s located near Nakajimakoen station with a few minutes walk .

Reviewed January 08, 2020

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Dear Guest, Warm Greetings from Hotel Relief Sapporo Susukino ! Thank you so much for sharing your feedback regarding your stay. I am glad to read that we were able accommodate a room move for you. Also thank you so much for the kind words regarding our associates and overall services. It is always great to hear this we are meeting the expectation which our valued guest expect and deserve. Your comments are well noted and will be shared to our entire team which is the great source of motivation for them. We look forward to see you in near future and hope we will get big compliment in your next stay with us. Best Regards, Pandey

Responded January 12, 2020
Hotel Relief Sapporo Susukino
10.0
Exceptional
Thanachart from Thailand
Group
Small Double Non-Smoking
Stayed 7 nights in January 2020

ALL 5/5 Score”

nice and friendly staff. very very nice breakfast the best breakfast in town! the room is clean quite small but full of everything you'll need

Reviewed March 17, 2020

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Dear Guest, Warm Greetings from Hotel Relief Sapporo Susukino! We greatly appreciate you taking the time out of your schedule to share your experience with regards to your recent stay with us. We are pleased to know you enjoyed your experience and that the facilities and services were up to your expectations. Your positive comment on our associates is a big compliment for us and which is certainly act as a source of motivation for us to strive to achieve even higher standards. Thank you so much for highlighting our breakfast accommodation and loved it. We are thrilled to hear our offers meet your expectations. We are eagerly looking forward for your next visit and hope we can further exceed your expectation for another memorable experience. Best Regards, Pandey

Responded August 16, 2020
Hotel Relief Sapporo Susukino
9.6
Exceptional
Cindy from Malaysia
Couple
Small Double - Smoking
Stayed 3 nights in February 2019

Its a wonderfull stay”

Hotel rooms are comfortable though it's a bit small for 2 person. Don't worry if u have not rent any wifi from the airport as this hotel provides mobile phone with internet in the room. Its free for guest to use and can bring it out with so you can use the google map or to find any nearby attraction. There is a foreign staff who can speak english. Hotel staff are always helpful if we need anything. Overall we really love this hotel. Thank you Relief Hotel.

Reviewed February 23, 2019

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Dear Cindy, Thank you for your stay in our hotel (Hotel Relief Sapporo Susukino).Also thank you very much for your time, to write wonderful reviews on your resent stay with us. Thank you very much you felt comfortable by our mobile phone service. Our objective to provide mobile phone on your stay is that makes help to find location and you can all over Japan. We are happy by heard that, you utilized fully that service. We believe by that reviews you will chose us in your next visit also and you will recommend us to your friends and relatives. Thank you! Front Desk, Pandey

Responded March 15, 2019
Hotel Relief Sapporo Susukino
9.6
Exceptional
Reynaldo from Australia
Couple
Small Double - Smoking
Stayed 4 nights in November 2019

The best accommodation at Susukino”

This hotel has everything to offer at considerably low rate per night. Within 10 minutes walk you would find yourself at the heart of Sapporo (Susukino) and within less than 5 minutes walk to train station. Internally they have amazing team at the reception with excellent service. I would consider this hotel a 4.5 star our of 5.0 rating by the room condition and spa and sauna facilities for free. If you wish to visit Sapporo and find a place to stay, look nowhere else!

Reviewed December 06, 2019

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Dear Guest, Greetings from Hotel Relief Sapporo Susukino! Thank you for sharing your feedback regarding your stay! We are delighted to read that you enjoyed all aspects of your stay with us especially you found our location is good and our hot spa service is plus point. The hotel as you have mentioned located at the near of Sapporo (heart of Sapporo) suskino. Thank you so much for your genuine comment related to location, with our location being within walking distance to subway station as well as bus stop to new chitose airport, which helps to our valued guest easily reach main tourist destination of this area. I am thrilled to hear this you found our front desk team is amazing and found our front desk service is excellent. These kind words will be shared with our entire team and this is the great sources of motivation for them. Again, thank you so much for your precious time and we hope that you will give us the opportunity to serve you again in near future. Best Regards, Pandey

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Hotel Relief Sapporo Susukino
9.6
Exceptional
Sienna from Japan
Couple
Small Double - Smoking
Stayed 6 nights in December 2021

Worth it!”

Not the most comfortable bed and location but two thumbs up for their: -nice staff -free unli ice cream -free unli drinks -breakfast buffet -affordable room rate -onsen/hot spa -manga library The money we paid for was so worth it!

Reviewed December 29, 2021

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10.0
Exceptional
Jane from Thailand
Group
Semi Double Room
Stayed 1 night in September 2019

Good hotel ”

Good hotel clean very close to central of city

Reviewed February 12, 2020

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Dear Guest, Greetings from Hotel Relief Sapporo Susskino! Thank you so much for your precious time to share your feedback regarding your recent stay with us. We are glad to hear that we were able to accommodate a room and overall services move for you. Thank you so much for the kind words regarding on our location and accommodation. We are thrilled to hear that you found us center from every angle and our expectation which our valued guest expect and deserve. Your kind words are well noted and it will be shared with our entire team and which will be the great source of motivation for us.accommodation clean. It is always great to hear this we are meeting the It was a great pleasure to get you as our valued guest and we wait with pleasure for an opportunity to welcome you back at our hotel for another wonderful experience. Best Regards, Pandey

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Hotel Relief Sapporo Susukino
10.0
Exceptional
Stacey from Singapore
Family with young children
Small Double - Smoking
Stayed 5 nights in January 2019

Exceptional”

Room and bathroom a little small but still value for for money. Overall stay was great. Excellent location.

Reviewed February 01, 2019

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Dear guest, Thank you for choosing to stay with us at Hotel Relief Sapporo Susukino. We are delighted to read you had a wonderful stay with us and enjoyed our location as well as well. We appreciate your compliments of our services. We look forward to welcoming you back in the near future. Thank you! Front Desk,

Responded March 27, 2019
Hotel Relief Sapporo Susukino
9.6
Exceptional
Qinghua from United States
Couple
Small Double - Smoking
Stayed 3 nights in December 2018

Great stay”

We've stayed here for three days but haven't got a chance to try its free onsen. Staff were helpful and friendly. Facilities are quite new. Walkable distance to Nakajima Koen.

Reviewed January 04, 2019

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Dear Qinghua, Thank you for your stay in our hotel (Hotel Relief Sapporo Susukino). Also thank you for giving us feedback on your experience on your recent stay. We are sad after heard that you couldn't get the chance to enjoy on hot spa (onsen). We want that, our valued customer take all facilities which we have. Hope that it will fulfill in your next visit. We look forward to seeing you again. Thank you! Front Desk, Pandey

Responded March 15, 2019
Hotel Relief Sapporo Susukino
9.6
Exceptional
Lovellamay from Japan
Family with young children
Double - Non-Smoking
Stayed 1 night in December 2020

Exceptional”

It’s nice to stay there even for one night only it’s cozy and warm. Great staff and friendly.

Reviewed December 12, 2020

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Dear Guest, Greeting from Hotel Relief Sapporo Susukino ! Thank you very much for sharing a positive review with future travelers following your recent visit at Hotel Relief Sapporo Susukino. It is great to here you loved our hotel and found cozy. It is encouraging for all of us to read that our associates were great and friendly. We sincerely thank you for your encouraging and kind words praise for our hotel and associates. All our guest are special to us and it is our endeavor to make sure that they have a memorable experience. Your positive comments will be shared with our entire team and which is certainly acts as a source to motivation for us to strive to achieve even higher standards. Thank you once again for your precious time to share valuable feedback and we hope you will give us another opportunity in the near future and we will get big compliment on our every property. Best Regards, Pandey

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Hotel Relief Sapporo Susukino
9.2
Exceptional
Kwan from Hong Kong SAR, China
Couple
Small Double - Smoking
Stayed 1 night in October 2019

Thank you”

A great stay and enjoyed the onsen. Within walking distance to just about everything in Downtown Sapporo!!! Great staff, friendly and helpful.

Reviewed October 16, 2019

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Dear Guest, Greetings from Hotel Relief Sapporo Susukino! Firstly allow me to thank you for taking time to share your comments about your recent stay with us. I am very happy to know you found our hotel is beautiful and we are pleased to read your kind comments about various aspects of your stay. Your appreciation about the hotel and friendly and helpful associates is very encouraging and motivating and I shall share this with the team. Thank you for praising our staff and highlighting the central location of our hotel, with our location being within walking distance to bus stop and sub way station which helps our entire valued guest to easily accessible in most of the tourist destination. We are thrilled to hear that you enjoyed our all services especially onsen (Hot-Spa). We hope to welcome to you back again and give us the opportunity to serve you better next time you return to Sapporo Japan. Best Regards, Pandey

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Hotel Relief Sapporo Susukino
9.6
Exceptional
Chiew from Malaysia
Group
Double - Non-Smoking
Stayed 3 nights in August 2018

Exceptional”

overall is great, the building a bit old but satisfying :)

Reviewed January 04, 2019

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Dear Guest, Greetings from hotel Relief Sapporo Susukino! Thank you for choosing us on your recent visit of Sapporo Japan. We appreciated you are taking time to share your experience of your recent stay with us. It was pleasure to receive your positive scores in our overall services and accommodations. It is always great to hear we are meeting the expectation of our guests have come to expect and deserve. We will continue to strive for excellence in service as we are always looking for ways to improve our customer experience. We hope to have another opportunity to serve you the next time you visit Sapporo Japan. Best Regards, Pandey

Responded September 19, 2019
Hotel Relief Sapporo Susukino
9.6
Exceptional
Yun-Ting from Taiwan
Group
Small Double Non-Smoking
Stayed 3 nights in June 2019

GOOD”

the hotel was clean.

Reviewed July 30, 2019

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感谢您本次选择入住我们的酒店并在百忙中抽取时间分享您的入住体验,谢谢 您在入住期间对我们酒店设施的整洁度感到满意,这使我们很开心。 我们会不断努力做到更好,期待您的下次到来。 前台 王

Responded July 31, 2019
Hotel Relief Sapporo Susukino
9.2
Exceptional
Meor from Japan
Solo traveler
Small Double Room for 1 Person - Non-Smoking
Stayed 1 night in December 2021

Solo travel OK”

Got free bread and drinks after long walking with snowing outside

Reviewed December 30, 2021

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8.0
Excellent
Nattanon from Thailand
Couple
Small Double Non-Smoking
Stayed 2 nights in April 2019

Nice hotel”

Pros - We choose the small room and the price is very very cheap compre with the quality you get and compre with other hotel (This is the reason why I select this hotel and they don't disappoint us) - Staff is nice and feel welcome - Room is clean with all facilities provided. - They provided breakfast witb cheap price (optional) Cons - Location : I think it's far and hard to access compare with other hotel because they located between 2 subway station (Susukino and Nakajimakoen station) which 3-4 block of street away from each station - Public bath is alternative use between male and female by timing. The time is not good for male but I think there is no problem with female (Female around 9-11:30 pm, Male after midnight) and it's too small for all guests in the hotel

Reviewed April 14, 2019

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Dear Guest, Thank you for the review of your recent stay with us. It was a pleasure to receive your positive scores in our overall service and accommodations. It is always great to hear we are meeting the expectations our guests have come to expect and deserve. We will continue to strive for excellence in service as we are always looking for ways to improve our guest experience. We would like to apologize for you couldn't feel comfortable in case of time table of Hot Spa. Our valued guest can use hot spa each gender three times in one night stay if our guest reach in hotel early. Hot spa time is in rotation based on gender. We didn’t feel that while make time table of hot spa. We note your valued comment and discuses about best possibility on case of hot spa time. Hope in next visit our valued guest can enjoy there in suitable time. We look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times. Thank you! Front Desk,

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Hotel Relief Sapporo Susukino
8.4
Excellent
Bryan from Japan
Solo traveler
Small Double Room for 1 Person - Smoking
Stayed 1 night in November 2021

An OK place to stay”

Good location and accessible to everything you need. The WiFi need big time upgrading and staff also need to be attentive to guest needs. I was in queue but staff did not acknowledge me and when it was my turn, he had to step out to attend to something else.

Reviewed November 09, 2021

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