Hotel Royal Palm Lodge
Hotel Royal Palm Lodge
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7.6
Very good

"Location is good, price is good for budget travellers."

Swee H.

|

April 4, 2018

Standard Double Room - Bed Hotel Royal Palm Lodge
Standard Double Room - Bed
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Lobby Hotel Royal Palm Lodge
Lobby
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Lobby Hotel Royal Palm Lodge
Lobby
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Interior view Hotel Royal Palm Lodge
Interior view
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See map Hotel Royal Palm Lodge
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Excellent
Location
8.3
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What guests are saying:
Very nice loudg center at Bukit Bintang,we can go easily Everywhere
Lalit from Malaysia
Couple
Good price for this part of kl.clean,fast wi-fi,secure and friendly helpful staff.I always stay here when in KL. good value for the price and location
laurie from Australia
Solo traveler
quite good
Eddy from Malaysia
Solo traveler
My third day here and second occasion staying here.close to everything.A short walk to shopping malls monorail jalan alor Street food and bars n restaurants in jalan chengkat.Staff excellent and friendly
laurie from Australia
Solo traveler
friendly and helpful receptionist, overall not bad
Eddy from Malaysia
Solo traveler
Centrally located easy access to all transportation and other tourist attractions.receptionist lady very friendly and helpful with local information.certainly recommend
laurie from Australia
Solo traveler
Nice location...
bill from Philippines
Solo traveler
I liked everything. Location is perfect in downtown . A lot of restaurants, money changers, stores, laundries, transportation , entertainment in fact everything is within walking distance. Value for money but don't expect luxury.
JAVED from Pakistan
Solo traveler
Cool nice pakistan handsome man thanks.
DONGHYUN from South Korea
Solo traveler
Value for money6.9
Location rating8.3
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport18.1 km
  • 210 meters to public transportation

  • Located in heart of Kuala Lumpur

  • Free Wi-Fi in all rooms!

  • Air conditioning

Select your room
This property is in high demand!Last booked 8 hours ago
Standard Double Room
Standard Double Room
...
  • Room size: 11 m²/118 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
1 Person in Dormitory - Male Only
1 Person in Dormitory - Male Only
...
  • Room size: 11 m²/118 ft²
  • Balcony/terrace
  • 1 bunk bed
Enter dates to see prices
Deluxe Double Room
Deluxe Double Room
...
  • Room size: 11 m²/118 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
1 Person in Dormitory - Female Only
1 Person in Dormitory - Female Only
...
  • Room size: 11 m²/118 ft²
  • Non-smoking
  • 1 bunk bed
Enter dates to see prices
1 Person in Dormitory - Mixed
1 Person in Dormitory - Mixed
...
  • Room size: 11 m²/118 ft²
  • Balcony/terrace
  • 1 bunk bed
Enter dates to see prices
Bed in 8-Bed Mixed Dormitory Room
Bed in 8-Bed Mixed Dormitory Room
...
  • Room size: 11 m²/118 ft²
  • Shower
  • 1 bunk bed
Enter dates to see prices
Single Bed in Female Dormitory Room
Single Bed in Female Dormitory Room
...
  • Room size: 11 m²/118 ft²
  • Shower
  • 1 bunk bed
Enter dates to see prices
Single Bed in Male Dormitory Room
Single Bed in Male Dormitory Room
...
  • Room size: 11 m²/118 ft²
  • Shower
  • 1 bunk bed
Enter dates to see prices
Standard Family Room
Standard Family Room
...
  • Room size: 13 m²/140 ft²
  • Non-smoking
  • 1 single bed and 1 double b...
Enter dates to see prices
Standard Double Shared Bathroom
Standard Double Shared Bathroom
...
  • Room size: 10 m²/108 ft²
  • City view
Enter dates to see prices

What people love about the property

  • 7.6
    Very good

    "Very cheap, good location."

    Muhammad

    |

    August 29, 2016

  • 8.4
    Excellent

    "Clean,fast wi-fi,secure and friendly helpful staff"

    laurie

    |

    December 6, 2017

  • 8.8
    Excellent

    "Staff excellent and friendly"

    laurie

    |

    December 4, 2017

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More about Hotel Royal Palm Lodge

More about Hotel Royal Palm Lodge

7.2
Very good

"It''s clean, it''s easy accessible."

HANS

|

April 5, 2016

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

American cuisine
American cuisine
O'Coffee Club
20 m American
Fuel Shack Signature
120 m American, Fast food, Pizza
Outback Steakhouse
150 m American, Australian, European
Asian cuisine
Asian cuisine
BB Hailam Chicken Rice
40 m Asian, Malaysian
Express Teppanyaki
40 m Asian, Japanese
Instant Restaurant
60 m Asian, Chinese, Healthy
Chinese cuisine
Chinese cuisine
Hiding Mun Restaurant
80 m Chinese
Madras Lane Curry Laksa
90 m Chinese
Yan's Restaurant
100 m Chinese

What they offer

8.0
Very good

"Nice staff n value for money"

AMY

|

September 26, 2017

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (500)Booking.com Reviews (441)
Cleanliness5.9
Facilities5.6
Location8.3
Room comfort and quality5.8
Service6.2
Value for money6.9
Provided by verified guests of Agoda
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All guests (500)
All room types

Show reviews that mention 

Showing 331 verified guest comments
12345
3.2
ct from Brunei Darussalam
Couple
Standard Double Room
Stayed 1 night in January 2019
Acceptable”
Very bad service.. bathroom with no water.. no towel, no blanket.. early check in charge rm50.. room price only below rm50 but early check in charge more than room price.. staff very rude..
Reviewed January 05, 2019
2.0
Justin from Netherlands
Solo traveler
1 Person in Dormitory - Male Only
Stayed 2 nights in December 2018
Wouldn't stay here”
I read the reviews and I was thinking to myself that it couldn't be that bad but for me it was. The Indian lady behind the staff was so unfriendly and was huffing and puffing every time I asked a question or wanted something. The showers weren't clean and there weren't any lockers which I would have liked. The location is close to the Twin Towers and the metro station, I would only stay here because of the price and that it is in walking distance of the towers. I was glad to only stay there for 2 days
Reviewed December 11, 2018
8.0
Excellent
VALERIE from Malaysia
Family with young children
Standard Family Room
Stayed 4 nights in November 2018
PPefer to solo traveller or a person just want to have adventure without considering the place to st”
The reality is different from advertisement showing in website. No tv. Bedsheet, blanket, & bath towel kind old. It should be change to new one. Safety concern is no.1 but this hotel doesn't have door latch. Anyone can open it easily. Location is perfect. Near to monorail, Pavilion, and street food at Jalan Alor. The staffs very kind.
Reviewed November 24, 2018
4.8
ct from Brunei Darussalam
Group
Standard Double Room
Stayed 2 nights in November 2018
Acceptable”
This is out second time when webarrived they say the hotel full house.. no room for us..??? Even we have booking with agodan pay already, they didnt even reserved room for us.. very disapointed. They want us to stay at their another hotel which is we didnt want another location.. the staff very rude.. i force them to give us a room.. lastly i take a dome..
Reviewed November 14, 2018
2.0
jayffry from Malaysia
Couple
Standard Double Room
Stayed 1 night in November 2018
Disappointed”
Its really hard to find the place, only one staff working during check in, no towels (we requested but only provided 1 pc, coz staff said it was on laundry, it was only given on the 2nd request), need to request for remote controls for TV and AC and the make the stay more worsts, we do find bed bugs on bed when we check out. Gruesome...😡
Reviewed November 09, 2018
8.0
Excellent
Mercy from Philippines
Solo traveler
Single Bed in Female Dormitory Room
Stayed 1 night in June 2018
Very good”
The price that was being offered is not the actual price when you pay in the hostel. Bed bugssssss grrrr got a lot of bite from bed bugs and worse is when I checked out and was waiting for my grab car I saw a bed bugs walking in my bag. Wasn't able to sleep because of the smell of the bed.
Reviewed June 13, 2018
10.0
Exceptional
Lalit from Malaysia
Couple
Standard Double Room
Stayed 4 nights in May 2018
Best location ”
Verry good Lodug,staff and location,nearby jalan alor can dinner to easy any food and drinks ,nearly got MRT ,loyat palza ,pavilion,time square ,I like this Lodug,i recommended to all of you go there best Lodug in bukit bintang.
Reviewed June 02, 2018
8.4
Excellent
Adam from Indonesia
Group
Standard Family Room
Stayed 5 nights in May 2018
Best for location and value for money.”
Recommended if you just need place to sleep at night. The staff is very helpfull, they offer us to change the room just because the wifi connection is not reach our room. The location is very near with transportation facility and only need 10-15 minutes by walk to reach KLCC or Suriah. Unfortunately the AC in my room is broken, so there are water leaking and make the floor a little bit wet. But overall i will back to the hotel if i do solo or duo backpacker.
Reviewed May 21, 2018
3.2
Farah from Malaysia
Family with teens
Standard Family Room
Stayed 1 night in December 2018
bas”
woman indian staff are not friendly and hotel so small with bad view
Reviewed December 17, 2018
6.8
Good
Jean from New Zealand
Solo traveler
Standard Double Room
Stayed 1 night in October 2018
Affordable stay but not so good customer service”
I got a great deal on the bookings i made for my friend, affordable prices, however, having security deposit (for damages etc) upon checking-in is NOT convenient as this should be done during check-out if they wish to charge the guests for any damages occurred. Outdated payment methods as they dont accept credit card and bank transfer payments. Not good system for an accommodation located in a city centre. A lady staff who assisted me over the phone wasn’t sounded welcoming at all and poor customer service and interaction. Quite not convinced to recommend to others.
Reviewed October 14, 2018
10.0
Exceptional
Jemuel from Malaysia
Solo traveler
1 Person in Dormitory - Male Only
Stayed 6 nights in September 2018
Exceptional”
Great location. Good price.. clean room. Frendly staff. The indian receptionist when first time you meet she looks like rude the way she talk but shes frendly. The housekeeping dont like the traveller putting rubbish inside the room.
Reviewed October 06, 2018
Dear Jemuel, Thank you for styaing at Royal Palm! We are happy to get a perfect rating for your stay with us! Please be assured that customer's satisfaction is our priority, therefor we keep our cleanliness standard high to create comfortable environment for all of our guest. We look forward to welcome you back. Best regards, Bella
Responded October 09, 2018
Hotel Royal Palm Lodge
2.8
LEEVERD from Malaysia
Solo traveler
Standard Double Room
Stayed 1 night in August 2018
Terrible Stay”
I have stayed in almost every part of KL. Both cheapest and expensive, but this hotel dont deserve a title 'hotel' at all. Room is small and dirty. No air circulation. Aircond warm. Blanket dirty and itchy. I checked in afternoon and checkout in the night. Find another place to stay. The worst experience i had in a long time.
Reviewed September 28, 2018
Dear Leeverd, Thank you for sharing your experience to us. We regret to hear that you did not enjoy your stay with us! We will work harder to improve our guest's experience at Royal Palm. We hope to see you again and provide you with better stay. Best regards, Bella
Responded October 09, 2018
Hotel Royal Palm Lodge
2.0
Artur from Romania
Couple
Standard Double Room
Stayed 5 nights in September 2018
EVERYTHING DAMAGED! BEDBUGS AND SUPER RUDE STAFF!”
I NEVER SAW SOMETHING AS BAD AS THIS. EVERYTHING IS DAMAGED, FROM THE TOILET, SHOWER, OVERUSED BEDSHEETS WITH WHOLES, DAMAGED WALLS, DIRTY AND DUSTY AIRCON, DIRTY BLANKET, A LOT OF NOISE!!! AAAAAAND A LOOOOOOT OF BEEEDBUGSSS IN THE MATRESS, IN THE BED, ON THE FLOOR.. FOOD HIDDEN BEHIND THE BED AAAAND SUPER RUDEE STAFF!!!!!! I M TALKING ABOUT THE FILIPINO WOMAN WHO WAS THE HEAD OF THE STAFF (THE REST OF THE STAFF WERE COOL ESPECIALLY THE DUDE FROM AFRICA. DOOOO NOOOOOT BOOK THIS HOTEL! IS THE WORST NIGHTMARE!!! RESPECT TO AGODA WHO REFUNDED ME!
Reviewed September 09, 2018
Dear Artur, Thank you for reaching out to us. We appreciate you taking the time to review your stay at Royal Palm. Please accept our sincere apology for the inconveniences occurred during your stay that made your stay unpleasant. We can assure you that your feedback has been well noted and shared to the respective team for improvement. We will work harder to improve our guest's experience! We hope there is another chance to welcome you back and provide you with better stay. Best regards, Bella
Responded October 09, 2018
Hotel Royal Palm Lodge
5.2
Wayne from United Kingdom
Solo traveler
Standard Double Room
Stayed 2 nights in August 2018
Above average”
It was disappointing! The door bell is a no no! I stayed for 3 nights and it was bing bing bing bing constantly through the night. You cannot have a door bell beside guest bedrooms - very annoying! No cockroaches this time. It’s a little noisy but the staff are friendly. Aircon good but the WiFi was weak!
Reviewed September 08, 2018
Dear Wayne, Thank you for the feedback. We are very sorry for the inconveniences occurred during the stay, especially regarding the door bell. We have raised this concern to our higher management to be improved. We hope to see you again! Best regards, Bella
Responded October 09, 2018
Hotel Royal Palm Lodge
5.6
Francis from United Kingdom
Solo traveler
Deluxe Double Room
Stayed 6 nights in December 2017
Great location”
This place is difficult too locate,however prime position communicates brill. Station too monorail 5min walk shops bars. European fast food outlets that you will know close by.night market directly accroo road. Also couple of good bars just through market watch sport bar food ect. Love location hotel cheap but basic. Watch for add ons? Had me over for local tax which i understood to have already included. Can't BeLeave how easy public transport,&cheap. There is 6 free buses all colour coded take you all over the city! Yet tourist pay $54 for hop on open top bus? All in all love this location would stop here again cheap & cheerfully describes. Television on the wall is a ornament,so DON'T even try!😎🎐
Reviewed September 07, 2018
Dear Francis, Thank you for sharing your experience to us. We are surprised to know that you found the location of the property hard to locate, as we have received many feedback about the location being strategic. However, in the future, plese do not hesitate to contact us whenever you have issue like this and we will be happy to direct you to the property. On the other hand, thank you for staying with us. We look forward to see you again. Best regards, Bella
Responded October 09, 2018
Hotel Royal Palm Lodge
2.0
Agung from Indonesia
Solo traveler
1 Person in Dormitory - Mixed
Stayed 1 night in August 2018
Very worst hostel in the world”
What will you do when you have a reservation and you check in the reception said their room already full? What a fuck? And finally i moved to other place This hostel is not recomend at all, just look like a garbage , dirty and far from earth
Reviewed August 15, 2018
2.0
Mohd
Couple
Standard Double Room
Stayed 1 night in August 2018
Bcoz PAID thro AGODA can't cancell. Checked in they said room Full & change room w shared bathroom ”
This is a matter of fulfill your promise & ethict in doing biz.. We booked and PAID early for the cheap (promotion) price (CAN'T CANCELL!!). Mean that they KNEW @ that time the ROOM already booked!! What happen during our check in time Staff said room Full!! We booked Standard Deluxe Room (Queen Bed) with private bathroom but they gave us 2 Single Bed and with SHARED BATHROOM. Where is your ethic in doing biz!! We were left with no choice. AGODA should impose policy if this happen the owner should pay PENALTY same as we can't cancell our booking for the promotional price. It should be a fair biz. AGODA should act & respond to it.
Reviewed August 09, 2018
8.8
Excellent
laurie from Australia
Solo traveler
Deluxe Double Room
Stayed 1 night in November 2017
Location unbeatable ”
My third day here and second occasion staying here.close to everything.A short walk to shopping malls monorail jalan alor Street food and bars n restaurants in jalan chengkat.Staff excellent and friendly
Reviewed December 04, 2017
8.4
Excellent
JAVED from Pakistan
Solo traveler
Deluxe Double Room
Stayed 1 night in November 2017
Good but not best hotel.”
Rooms are dusty . It seems carpets haven't been cleaned for ages. Staff is helpful. Location is good in the centre of city just five minutes walk from beach boulevard. Many restaurants around the corner so are some of attractions. I was perhaps the only foreigner in the hotel.
Reviewed November 30, 2017
8.4
Excellent
JAVED from Pakistan
Solo traveler
Deluxe Double Room
Stayed 1 night in October 2017
A good budget hotel”
I liked everything. Location is perfect in downtown . A lot of restaurants, money changers, stores, laundries, transportation , entertainment in fact everything is within walking distance. Value for money but don't expect luxury.
Reviewed October 25, 2017
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Hotel Royal Palm Lodge
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  • Excellent location
  • Pavilion Kuala Lumpur
  • Bukit Bintang Monorail Station is within 0.21 km