Excellent ”

The staff is so friendly especially the guy who take care of parking . The hotel is in the middle of town , easy going to anywhere. It’s near to shopping mall , you can just walk around 3-5 minutes from hotel and if you were hungry at night , they provide the food trucks . WiFi connection a bit slow , you need to improve the connection so that the business traveler’s can do their work. They also provide water dispenser at every floor so easy for mommies to do a milk and also an iron area. Everything is easy . They also did a room cleaning every day. Kids friendly , they clean the pool early in the morning so you can go for swimming in the early of morning like 8. Overall is okay 👌🏻.

Review of Stay in Premium Suite”

Reception was friendly. We arrived at 2pm and checked-in at about 2.30pm. The suite was very big. It consists of a living room with sofas and table, LCD TV on a console, a small sink with mini fridge, a small kettle with packets of instant coffee and tea. The suite also have 2 big bedrooms. One with a Queen bed and the other has 2 single beds. Each bedroom has an attached bathroom with separate bathtub and shower, writing table with chair and a single-seat sofa. Air-con worked well for both rooms and living room. Two towels for each bedroom. Toothbrushes were not provided but each bathroom had a bottle of bodywash. For a 3-star hotel, that's good enough for me. More importantly, the floor was clean, towels, beds, pillows and blankets were clean and smelled nice. Rooms did not have any unpleasant odour like smoke or leftover food. There are 2 swimming pools. A shallow kiddy pool and a slightly deeper one for adults. The water circulator for the kiddy pools works well but the one in the adult pool was either not working or not turned on. But the water from the kiddy pool which is located on a higher ground overflows into the adult pool. And the water in the adult pool overflows into the pool drainage. So the water in the adult pool does get circulated but takes a longer time. After reading some reviews that said the room service was bad, I did not wait for them to change my towels. I just went to housekeeping on the 3rd floor and exchanged them for new ones. It took me about 3 minutes to go down, change towels and go up. No problem. No frustration. Breakfast buffet spread was not lavish. We can't expect a 3-star hotel to provide a 5-star breakfast. First day, there was fried rice and fried kuay tiao. Hard boiled egg, baked beans, white porridge, banana cake, toast with butter, kaya & jam, cereal, cut fruits, salad with thousand island dressing, hot tea, hot coffee, fruit punch, mango juice. Second day there's nasi lemak, mee goreng, mee soto and the rest is t

Attractiveness”

This hotel is very convenience. They provide a water filter on each floor. The room and building well-maintained & clean. The room price is value for money. Highly recommended to stay here. The hotel location just near by Stulang Laut (nice place to overnight near the beach)

Great location”

Booking for 2 bedroom..the room was big and comfortable for my family with 3 kids..eventhough its quite old..the best thing, you dont have to go other place for dinner.the food truck is just beside the hotel...variety of food is there..

😊”

The hotel was wonderful. The price was amazing. There were great restaurants and malls within walking distance. Would definitely stay there again.

Decent Stay”

Location : The hotel is located right at the heart of JB. It is simply near to the shopping complex and the causeway. At night, there are food truck at the side of the hotel and within walking distance to Bazaar Karat. It is easy to spot. But there are very limited amount of parking spaces. We ended up parking just next to the breakfast hall. Reception : The reception area is very spacious and clean. The waiting area is large and the sofas are soft and clean. The hotel, from my POV, is taking very good precautions against COVID. I check in with a pair of workers. The lady is Fatin Farhana. I did not know the name of the guy. Both of them are super helpful and very attentive. They treated us softly and politely. I am very happy with their services. When we checked in, we found out that there are only one towel. We called the reception and asked about this, within 5 mins, a fresh towel arrived. Room : We tried to ask for a deluxe room with queen bed, however, the hotel dont have that room anymore. So they sent us to 704, superior twin bed. The room is in perfect size. And this is where it is surprising me. I read a lot of bad reviews about this hotel, but my room is 90% perfect. The view is amazing, the lighting all works well. Hot water is nice but the AC can only go to minimum as 20degree, a bit high. The bed is nice, pillow and duvet are okay. The window sofa is perfect for city viewing. The wardrobe is nice, TV is working perfectly and we didnt try the mini bar. However the next day when we want to check out, the AC leaks some water. We just turned it off, went downstairs and check out. In my conclusion, the room is super okay. Breakfast : The breakfast is served at the Ground floor from 7.30am till 10.30am (if I am not mistaken). I tried every single meal there. The choices arent spread enough but just about the right size for me. There are porridge, fried rice, fried beehoon, sausages, baked bean, toasted bread, salads and fresh fruits. The fried rice taste a

Affordable and spacious room”

Room spacious but kind of old. Breakfast nice. need more clean.

Very good”

Clean and comfortabe apartment hotel, very recomended hotel.. like the pool

Good stay”

Free guarded parking, nice breakfast, helpful staff, at the night got food trucks joint just beside the hotel. Cons - pillows too thin

Good ...near to R&F Mall, 24 Hours grocery,Mamak Restaurant, Foodtruck...n outdoor Pools..”

Booking upper level would see the bridge to Singapore

Worth to Stay”

Room is spacious, clean and tidy. Great location for my stay which is near to city centre, night market and restaurants. Cons, 1 pillow for each bed is insufficient for me

Good location”

Good location, near malls, cleanese room and bathroom.

All is exceptional only lack one thing”

Very good service, room is super comfy plus so clean, get a very nice view of jb, mall is everywhere you can walk to the rnf mall, and last but not least only lack of parking lot

Superb place”

Has nice pool for young ones. Nice breakfast buffet. Pleasant staff. Definitely will return

GOOD SERVICE”

delicious breakfast friendly staff clean room

Affordable and clean”

affordable hotel and located at the strategic place.

Cozy room with great hotel location.”

overall i enjoyed my stay. just a/c a lit bit slow and take around 30 minutes to cold.

Good for stay”

It was really short plan actually. So i book and that's it. Reasonable price and overall ok

Budget with good facility”

The room is spacious and clean. Facility is quite good, carpark, swimming pool and breakfast. Probably not my lucky day, during my stay, one of the lift is out of service, leaving one to operates. Makes me walk up & down the stairs from 5th floor. One of bathroom light not working and two of the power sockets not working. Location is good, slightly outside the busy street. Its still worthy and comfortable to stay.

So cozy yet affordable”

The water dispenser is a great idea. The pools, the breakfast are satisfying.