Hotel Vetiver
Hotel Vetiver
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6.8
Good

"The staff were very helpful and gave us a quiet room"

Les

|

May 11, 2018

Guestroom Hotel Vetiver
Guestroom
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Lobby Hotel Vetiver
Lobby
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Lobby Hotel Vetiver
Lobby
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Interior view Hotel Vetiver
Interior view
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Very good
Location
7.8
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What guests are saying:
Close to metro entrance friendly staff.
Allan from South Africa
Solo traveler
Totally worth the price. Only con was that there was no continental breakfast and no gym but it was comfortable overall.
Keisha from United States
Solo traveler
Nice and clean Spacious room Comfy bed Close to the train
Adrian from Germany
Business traveler
I am coming back to this hotel next time ! So easy to commute and the room was nice and clean . The bed was comfortable and the bathroom was big and clean too . I loved the balcony too .
gunhee from South Korea
Solo traveler
Simple, clean, effective
michael from United States
Business traveler
Stayed this hotel with family of 4. Room is comfortable and space is just nice for the price. No complain. No frill. Will stay again this hotel if we visit NY again.
Ismail from Singapore
Family with young children
It is recommended to stay there.
TAN from Vietnam
Business traveler
Close to the metro. The hotel is clean and quiet. The staff was amazingly helpful our entire stay!
Tonya from United States
Family with teens
Staff was awesome! Will definitely be staying again :-)
Dedra from United States
Family with young children
The people working at hotel vertiver are the best I have ever met statief at a hotel! Hector, daniel and Chris Jon are very kind and helpfull. They have become friends of us! I would recommend everyone to stay here.
An from Netherlands
Family with teens

Hotel Vetiver

Very good location
- 2.14 kilometers from city center
- What's nearby?
Very good
From 412 reviewsSee what guests said
7.5
/
10
Very good room comfort and quality
7.9
Value for money7.8
Distance to city center1 km
Location rating7.8
Nearest airportLaGuardia Airport (LGA)
Distance to airport5.7 km
  • 120 meters to public transportation

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
7.9
Very good
Room comfort & quality
This property is in high demand!Last booked 3 hours ago
Executive King Balcony Room
Executive King Balcony Room
...
  • Room size: 32.51 m²/350 ft²
  • Balcony/terrace
  • 1 king bed
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Executive King Bed
Executive King Bed
...
  • Room size: 32.51 m²/350 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
Executive Two Double Beds with Balcony and Kitchenette
Executive Two Double Beds with Balcony and Kitchenette
...
  • Room size: 32.51 m²/350 ft²
  • City view
  • 2 double beds
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Superior, One Queen and One Full Bed with Balcony
Superior, One Queen and One Full Bed with Balcony
...
  • Room size: 25.54 m²/275 ft²
  • City view
  • 1 double bed and 1 queen be...
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Standard King Bed
Standard King Bed
...
  • Room size: 23.22 m²/250 ft²
  • Balcony/terrace
  • 1 king bed
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Deluxe Two Full Beds with Balcony
Deluxe Two Full Beds with Balcony
...
  • Room size: 27.87 m²/300 ft²
  • City view
  • 2 double beds
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Standard King bed with Balcony
Standard King bed with Balcony
...
  • Room size: 23.22 m²/250 ft²
  • City view
  • 1 king bed
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Deluxe Two Full
Deluxe Two Full
...
  • Room size: 27.87 m²/300 ft²
  • Non-smoking
  • 2 double beds
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Studio Balcony Double
Studio Balcony Double
...
  • Room size: 13.93 m²/150 ft²
  • City view
  • 1 double bed
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Superior, One Queen and One Full Bed
Superior, One Queen and One Full Bed
...
  • Room size: 25.54 m²/275 ft²
  • Non-smoking
  • 1 double bed and 1 queen be...
Enter dates to see prices
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What people love about the property

  • 7.6
    Very good

    "Rooms are clean and staff are great."

    Diana C.

    |

    June 3, 2016

  • 7.0
    Very good

    "Nice hotel with excellent staff."

    Ali

    |

    January 4, 2016

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More about Hotel Vetiver

More about Hotel Vetiver

8.4
Excellent

"Staff was awesome!"

Dedra

|

July 29, 2016

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

American cuisine
American cuisine
Prime at the Bentley
2.2 km American, Kosher, Steakhouse
Baker Street
2.4 km American, Bar, Irish
Merchants NY Cigar Bar
2.4 km American, Contemporary
Italian cuisine
Italian cuisine
Prima Sarabella
1.7 km Italian
Sutton Pizzeria
2.4 km Italian, Pizza
Primola
2.6 km Italian
Bar
Bar
Bierhaus NYC
3.3 km Bar, European, German
Two E Bar & Lounge
3.5 km Bar
Vinus and Marc
3.5 km Bar, Pub

What they offer

10.0
Exceptional

"So easy to commute and the room was nice and clean ."

gunhee

|

July 22, 2017

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (412)Booking.com Reviews (1140)
7.5
/
10
Cleanliness7.9
Facilities6.4
Location7.8
Room comfort and quality7.9
Service7.6
Value for money7.8
Provided by verified guests of Agoda
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All guests (412)
All room types
Showing 285 verified guest comments
12345
8.4
Excellent
Robert from Australia
Solo traveler
Studio Balcony Double
Stayed 12 nights in November 2018
Excellent”
Booked a studio room - it was massive for a studio. Clean, cheap, comfortable very happy with my choice. The N train is your best friend staying here
Reviewed December 07, 2018
3.6
Claudia from United States
Couple
Standard King bed with Balcony
Stayed 1 night in November 2018
Should be more of a motel.”
Workers don’t know there job. Wanted to charge $50 for a late checkout they knew it was $50 but didn’t know what time that included to check out. I stay in hotels all over NY & our state and all give a curtosy of atleaat and hour. Rooms look like an appt building and they just made a bunch of rooms. Photos look way better than the actual room. I can only say the upside u smelled the room was clean. I would never stay here again for $150 I could’ve stayed at the RAVEL HOTEL which is beautiful and amazing service view space etc! Was one of my worst rooms I ever stood in NYC. It felt like a room u pay per hour to do your thing and leave.
Reviewed November 19, 2018
8.4
Excellent
Susan from United States
Group
Deluxe Two Full Beds with Balcony
Stayed 2 nights in November 2018
Nice place with some caveats”
The rooms were nice. However, 1. The phone number to the hotel doesn't work. You can't leave a message of any kind. 2. When you get there, they tell you that you need to pay another $100 deposit for "incidentals" refundable on departure. 3. A bit quirky in the rooms ... the two headboards for the double beds didn't even match. Seemed odd.
Reviewed November 14, 2018
9.2
Exceptional
Michelle from Ireland
Couple
Standard King Bed
Stayed 9 nights in October 2018
Exceptional”
Nice hotel lovely clean comfy beds good size room and bathroom don't have facilities for breakfast but minimarket next door would be handy if kettle in room but there wasn't very near subway and only few stops to manhatten I would stay here again good value for a lovely hotel
Reviewed November 05, 2018
9.2
Exceptional
Callum from United Kingdom
Couple
Studio Balcony Double
Stayed 7 nights in August 2018
100% Recommend”
Myself and my partner chose to stay here based on the value for money. It’s much cheaper to stay here than to stay in central manhattan and it’s just a 15min subway from Times Square. At $30 for a 7 day unlimited subway pass this is 100% a better solution for anybody travelling on a budget. Hotel staff are helpful, decent location(shops and subway station nearby). Perfect hotel for us, couldn’t recommend it enough.
Reviewed October 03, 2018
5.6
YUI from Hong Kong
Group
Studio Balcony Double
Stayed 3 nights in September 2018
Good Location and valued price! Old facilities ”
39 Street Ave. station was under construction. Closer station is 36 street and it is 5 minutes walk. Price is reasonable in comparison with hotel at downtown. Check in is very slow and the staff is playing around their own stuff via computer. After checked in, what the hell is that. No air-conditioning control. You need to call the housekeeping to have the remote control to turn on the air conditioning and they will not leave the remote control for you. They said that they are the green hotel, but not leave the remote control for us. Whole three days and the air-conditioning is on even when we are out! What a waste of energy.
Reviewed October 01, 2018
8.0
Excellent
Hagen from Germany
Business traveler
Studio Balcony Double
Stayed 8 nights in September 2018
Very good”
Why could it be that the reviews about Hotel Vetiver are so different? Maybe because the rooms are very different so that the experiences of the guests are completely different? In any case, I had a room with which I was very satisfied. It was very clean, quiet and very spacious. Thank you for the free upgrade to a larger room (I had booked studio which seems to be very small in particular for two people). Also the staff in the hotel was very friendly and helpful. I will return gladly and soon.
Reviewed September 15, 2018
3.2
Aldo from Portugal
Couple
Studio Balcony Double
Stayed 1 night in November 2018
very bad.”
bad rooms. unfriendly staff. Old hotel. ask for money for any damage !. worst hotel I've been in the last few years.
Reviewed December 04, 2018
4.0
Monica from Germany
Couple
Studio Balcony Double
Stayed 4 nights in October 2018
A LOT OF PROBLEMS MANAGER DON'T REACT TO OUR AND AGODA CORRESPONDENCE”
We have our second stay in your hotel between October 22-25. When we arrived and checked in the receptionist on duty announced us that the manager decided to upgrade our second stay and we can choose a room on 3th or 6th floor, bigger room, manageable air conditioner . The function from air conditioner-heater was very deficient: very noisy, directly 15 cm far from our bed. It was for us impossible to fall asleep accessing it, being too cold and later too hot and too noisy. Garbage trucks arrived a few times between 1 am and 4 am. All night bitten by insects. We fall a sleep exhausted in the morning. 11:30 AM the reception call us to the check out urgently. Under this conditions we forgot in badroom the shaver. Although our room was check immediately from the staff shaver wasn't found and returned. The receptionist have the suposition that the next traveler find and take it. The big problem impossible to contact manager and find responsable persons to solve problems.
Reviewed November 18, 2018
4.4
Monica from Germany
Couple
Studio Balcony Double
Stayed 3 nights in October 2018
Many problems impossible to solve ”
During our stay Oct 13-Oct.17 in your Hotel Vetiver NY, we did not have the possibility of warming our room, although outside were very low temperatures. After 18 hours of travel, we had to try to sleep with outside clothes because the air conditioning-heating could not be switched on. We were informed that will not receive the remote control because the hotel have only one device, the other were stolen from tourists. The next day we were told that the appliance was repaired but we must decide in advance the temperature and we cannot receive the remote control unit why 3 other units are controlled by the same command. We received the control command only on the last day of our stay. On the other hand, repeated attempts to use WIFI Internet for your Hotel have failed Firewall being set by the way that pages such as Agoda, American Airlines cannot be open. Unfortunately it was impossible the solve the problems with the reception. No reaction from the manager
Reviewed November 18, 2018
4.4
Mary from United States
Couple
Executive King Balcony Room
Stayed 7 nights in November 2018
1 week travelers ”
Pros: 9 minutes walk to subway, 24 hrs FD, Everyday HK was great, some HK attendant were nice Cons: Service was bad. We had 1 king bed with kitchenette and balcony. Some of the things that we requested from the front desk, they said were not available (Like spoons, knives, can opener, etc) However, we went down to the CR level to heat our leftover food and found ALL of those things there. (I would understand if they dont want to dilever it and I will pick it up but all my requests was rejected except the pans, plates and hangers) Nelson was a grumpy agent, and showed no effort to any guests BUT it might be just his personality. If he could be more energetic being always at night shift, and show a smile it could be better.
Reviewed November 15, 2018
2.0
Jay from United States
Solo traveler
Executive King Bed
Stayed 4 nights in November 2018
They commit fraud ”
That’s a felony I think , they forced me to sign something and lied to steal my deposit - when I asked for a copy (she lied and rushed me into signing) she crumbled the one copy up and threw it away - it’s all on video and I plan to press charges if I’m not reimbursed by them
Reviewed November 11, 2018
9.2
Exceptional
Kylie from Chile
Solo traveler
Studio Balcony Double
Stayed 1 night in August 2018
A great little hotel outside Manhattan ...”
I liked this little hotel a lot and it was all I needed for a quick stopover through New York. I had a nice view of Manhattan from the balcony, and it is close and easy enough to get into Manhattan for the day, without having to stay with all the hoards in the city. It's a cute and "gentrifying" neighbourhood that has retained some of it's charm with a latino influence. There are a few restaurant and deli options nearby, but they're really no cheaper than Manhattan so better to find something there. The bed was comfortable and the shower was great. I loved that it is a complete no smoking hotel. No stale left-over smell of other people cigarettes. The one thing that I found a little weird for a hotel that wants to be "green", is that there was no remote for the air-conditioning in the room which meant that you either had to have the ac running all night, or call house keeping to come and turn it off which was a gamble in the height of summer. Other than that, I enjoyed my stay
Reviewed September 03, 2018
8.8
Excellent
Takeya from United States
Business traveler
Deluxe Two Full
Stayed 2 nights in August 2018
This hotel is reasonable ”
Pros is the staff was friendly and my room was nice and clean and the location was 20 mins from almost everything. Cons are the ice machine is all the way on the last level , every uber I order they couldn't find the hotel, and none of the housekeepers speak english.
Reviewed August 21, 2018
10.0
Exceptional
Mohamed from United Arab Emirates
Couple
Superior, One Queen and One Full Bed
Stayed 6 nights in July 2018
Exceptional”
The call center parole are so helpful but the company policy was terrible and I'll never book again or even recommend it to anyone I know or don't know. I have booked three hotels, two in NYC and one in DC. I completed my stay at the first and second hotels whithout problems and I went to the third hotel which I booked through them as well in NYC but when I reached the hotel they informed me that my booking is not existing so I called agoda and waited very long time until they response to my calls and he said that they sent mail to me needs some documents, I told him I have booked two hotels last two weeks with you and you didn't ask for any documents because basically the hotel takes my original documents when I reach, I checked my mail and didn't find their mail and sure that they didn't send anything!! anyway he told me if I send the documents now there's no sense cause there is no rooms available on gorgio hotel which was my distinction, WOW!! I waited one hour with my laugage in front of the hotel until they answered my calls then no rooms, after that he told me to book another hotel and I did, when I reached the other hotel which was armada they told me no rooms available and the same thing happened to me in the same day. I'm really have a very bad experience and I'm so disappointed of agoda. I'll never recommend it to anyone. Lastly I booked with a mother famous website and I got my booking finally.
Reviewed August 05, 2018
10.0
Exceptional
megan from United States
Family with teens
Deluxe Two Full Beds with Balcony
Stayed 2 nights in July 2018
Exceptional”
The site I used to book our hotel double booked my room so after we drove for 8 hours with our kids we showed up to no room! They quickly took care of the issue got us a room even though they had a full house and gave us a upgrade!!!
Reviewed July 24, 2018
6.4
Good
Rodney from Australia
Couple
Stayed 3 nights in July 2018
Good”
Location was great with only a short walk to the subway. Didn’t realise until our last night that 3 blocks up was a street with convince store, restraunts etc. would have been nice if the hotel staff had of told us about the area. Rooms are small and clean, noisy however. Price for value though so I would recommend.
Reviewed July 19, 2018
8.0
Excellent
sudarin from United Kingdom
Couple
Standard King Bed
Stayed 6 nights in November 2016
nice”
props: its much closer to get about to central manhattan with the n & q trains than it seemed on the map. whats more its close by the subways, a great plus indeed! the room is large & clean. cons: an annoying $100 deposit?? never had this with any other hotels i stayed in nyc. youd be ended up losing out in then, even though with complete refund due to currency exchange. its pretty noisy as the walls are so thin. breakfast was average, pretty poor actually. i wouldnt bother. recommendation: yes if it meets your budget. but if you think it seems pricey to you, then perhaps it is. considering with all the cons
Reviewed November 11, 2016
9.0
Exceptional
Jason from Philippines
Solo traveler
Studio Balcony Double
Stayed 4 nights in December 2015
clean hotel with easy access to Manhattan”
cleanliness, easy access to trains, room size
I've stayed in a lot of hotels, and I was pleasantly surprised at the size of the rooms in Hotel Vetiver. It's very spacious, which was something I did not expect off a New York hotel. I applaud the front desk for being attentive to the comings and goings of hotel guest, and I love the fact that it's a "green" hotel. I would definitely stay here again when I come back to New York.
Reviewed December 27, 2015
8.0
Excellent
Wannadit from Thailand
Couple
Standard King Bed
Stayed 4 nights in April 2014
Good location and clean hotel”
Big Room, Easy to get to train station and near to city
The hotel is located next to the train station. Easy to get to the city for tour / shopping. Breakfast is available but it is just a simple drink and some bakery. The hotel life is horrible in rush hour. It is moved slow and sometime you better use stair if possible.
Reviewed April 24, 2014
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  • Very good location
  • Museum of Modern Art (MoMA)
  • 39th Avenue Subway Station is within 0.12 km