Hyatt Regency Kinabalu Hotel
Hyatt Regency Kinabalu Hotel
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"The location is great in city."

yanmei

April 7, 2018

Sea View King Bed - Guestroom Hyatt Regency Kinabalu Hotel
Sea View King Bed - Guestroom
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Lobby Hyatt Regency Kinabalu Hotel
Lobby
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Interior view Hyatt Regency Kinabalu Hotel
Interior view
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Interior view Hyatt Regency Kinabalu Hotel
Interior view
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Exceptional
Location
9.0
See all 65 photos Hyatt Regency Kinabalu Hotel
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Hyatt Regency Kinabalu Hotel

Exceptional location
See what's nearby
Excellent
From 2442 reviewsSee what guests said
8.4
Recommended by 87% of guests
Value for money7.9
Location rating9.0
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport5.2 km
Has restaurantYes
  • Free Wi-Fi in all rooms!

  • Sauna

  • Steamroom

  • Air conditioning

Room choices
8.6
Excellent
Room comfort & quality
This property is in high demand!Booked 29 times last 48 hours | 13 travelers are looking at this property right now
Executive Suite
Executive Suite
...
  • City view
  • 94 m²/1012 ft²
  • 1 king bed
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Club King
Club King
...
  • City view
  • 46.3 m²/498 ft²
  • 1 king bed
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Club Sea View
Club Sea View
...
  • Sea view
  • 46.3 m²/498 ft²
  • 2 single beds
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Club Twin
Club Twin
...
  • City view
  • 46.3 m²/498 ft²
  • 2 single beds
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Club Sea View King Bed
Club Sea View King Bed
...
  • Sea view
  • 46.3 m²/498 ft²
  • 1 king bed
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Sea View King Bed
Sea View King Bed
...
  • Sea view
  • 42 m²/452 ft²
  • 1 king bed
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Sea View Twin Bed
Sea View Twin Bed
...
  • Sea view
  • 42 m²/452 ft²
  • 2 single beds
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Regency Suite
Regency Suite
...
  • City view
  • 92 m²/990 ft²
  • 1 king bed
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Twin Room
Twin Room
...
  • 45.6 m²/491 ft²
  • Non-smoking
  • 2 single beds
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King Room
King Room
...
  • 45.6 m²/491 ft²
  • Non-smoking
  • 1 king bed
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More about Hyatt Regency Kinabalu Hotel

More about Hyatt Regency Kinabalu Hotel

"Clean, good choice for money-saver."

Reviewed December 28, 2017

Kin Y. from Hong Kong

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Family with older children

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Super friendly staff...."

TAN from Malaysia

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Family with older children
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (2442)Booking.com Reviews (658)
8.4
Cleanliness8.6
Facilities8.1
Location9.0
Room comfort and quality8.6
Service8.7
Value for money7.9
Provided by verified guests of Agoda
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Showing 2161 verified guest comments
12345
10.0
Exceptional
Fadzidah
Business traveler
Sea View King Bed
Stayed 2 nights in September 2018
SHORT VISIT TO KK”
LUXURY HOTEL NICE VIEW CLEAN
Reviewed September 19, 2018
7.2
Very good
Christopher from Singapore
Solo traveler
Sea View King Bed
Stayed 3 nights in August 2018
Rooms are old, rest is fine”
This is an old hotel (1977) and in my room it showed. It also didn't match the photo which showed a floor-to-ceiling picture window with the sea view. I did have the sea view, but only half the size of window which also looked out onto some ugly roofing. Communal areas seem to have been refurbished, but obviously not all the rooms. My room was shabby and old, and I felt it was massively overpriced considering the low quality, and didn't reflect the Hyatt brand. On the plus side, staff were all very helpful and friendly, including the lady on the travel desk, and service was prompt throughout.
Reviewed August 30, 2018
Dear Christopher, Thank you for giving us your wonderful personal review regarding your recent stay at Hyatt Regency Kinabalu. I am sorry for the inconvenience that we caused during your stay. Having been established for almost 4 decades since 1977 and being the first international chain hotel in Kota Kinabalu, we have been constantly carrying out facelifts for the hotel to keep up with the trend and maintain the Hyatt brand standards. I can assured you that this is not the standards that the hotel normally adheres to. I am thrilled to hear that the services provided by our staff fulfilled your expectations. At Hyatt Regency Kinabalu, all our staff believe nothing but provide the best service as possible to our guests during their stay. Do come back and visit us again in the future. We will make sure that you have an amazing stay with us. Yours Sincerely, Ervina Masduki Public Relations Assistant Manager
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Hyatt Regency Kinabalu Hotel
10.0
Exceptional
Se
Solo traveler
Sea View Twin Bed
Stayed 2 nights in July 2018
Loved it”
The room was great for us. It was particulary spacious and the washroom was very good. Everything never made me regret the choice staying here during my trip.
Reviewed August 28, 2018
Dear Se, Thank you very much for spending your time to give us a 10.0 review regarding your recent stay at our hotel. I am overjoyed to hear that our room condition have exceeded your expectation and made your stay a comfortable one. At Hyatt Regency Kinabalu, we always strive to deliver our best as it is our top priority to ensure that guests satisfy with our service. Do come back and visit us again on your next travel to Kota Kinabalu and we will make sure you have another delightful stay. Yours Sincerely, Ervina Masduki Public Relations Assistant Manager
Responded September 05, 2018
Hyatt Regency Kinabalu Hotel
8.4
Excellent
JULIAN from Malaysia
Business traveler
Twin Room
Stayed 1 night in August 2018
Nice big rooms ”
Rooms were very large and staff were very friendly. The breakfast was excellent. However, the maintenance of the hotel is a bit off, several lightbulbs in my room were not working and the bathroom fittings in my room have seen better days, despite the hotel being renovated not too long ago. Also, swimming pool is a bit small. But nonetheless, had a very good stay here.
Reviewed August 18, 2018
Dear Julian, Thank you for choosing Hyatt Regency Kinabalu to host your stay and for taking your time to give us a review. I am happy to know that you are satisfied with the room size and our friendly staff. I apologized for the inconveniences that occurred during your stay, please know that this is not the standard we usually adhere to. Thank you for your feedback and we will take necessary action to make improvement on these inadequacies. We are looking forward to your visit in future. Yours Sincerely, Ervina Masduki Public Relations Assistant Manager
Responded August 29, 2018
Hyatt Regency Kinabalu Hotel
9.6
Exceptional
Claudine from Australia
Business traveler
Sea View King Bed
Stayed 2 nights in August 2018
Repeat customer in business ”
Rooms are nice and clean . The food choices for breakfast is good . Staff are friendly and accommodating
Reviewed August 13, 2018
Dear Claudine, Thank you for choosing Hyatt Regency Kinabalu to host your stay and for taking your time to give us a review. I am delighted to know that our room is nice and clean for you to stay. I am also glad that you enjoyed the wide variety of choices in our Tanjung Ria Kitchen during your breakfast buffet. I am also thrilled to hear that our service provided from our staff was helpful and it reached your expectations. Do come back and visit us again on your next travel to Kota Kinabalu and we will make sure you have another delightful stay. Yours Sincerely, Ervina Masduki Public Relations Assistant Manager
Responded August 29, 2018
Hyatt Regency Kinabalu Hotel
8.8
Excellent
Eng from Malaysia
Business traveler
Twin Room
Stayed 1 night in July 2018
alway my choice of hotel ”
hotel location is good
Reviewed August 10, 2018
Dear Eng, Thank you for your review about your recent stay with us. As our hotel is located in the city center, I see eye to eye with you on the fact that we are best in terms of location as it provides the convenience for our guest with nearby shopping malls, pharmacy and restaurants. Do come back and visit us again on your next travel to Kota Kinabalu and we will make sure you have another delightful stay. Yours Sincerely, Ervina Masduki Public Relations Assistant Manager
Responded August 15, 2018
Hyatt Regency Kinabalu Hotel
7.2
Very good
Jason from Malaysia
Couple
1 King City View
Stayed 1 night in July 2018
Great location”
Nestle in the middle of the city centre it boast a great location to go around. Room is very spacious but condition of the Hotel is a bit run down as it has been operating for a long time. But overall we had a very good stay & only hope that for the money we pay I expect the condition of the hotel to be abit more updated & less wear & tear look.
Reviewed July 29, 2018
9.2
Exceptional
Jeong from South Korea
Solo traveler
Twin Room
Stayed 2 nights in July 2018
it is hyatt”
nothing to say about hyatt bit old but nice service and location in kota kinabalu
Reviewed July 26, 2018
10.0
Exceptional
Bridget from Malaysia
Solo traveler
1 King City View
Stayed 2 nights in July 2018
Classy”
Every time I visit am reminded how a place can retain class. Excellent food. Caring and gracious staff. Good value for what it offers. Highly recommend.
Reviewed July 19, 2018
10.0
Exceptional
prasana from Malaysia
Business traveler
Sea View King Bed
Stayed 1 night in June 2018
great location”
Besides the poor air condition i love the room and the sea view... breathtaking !
Reviewed July 03, 2018
7.6
Very good
Randolph from Australia
Couple
Twin Room
Stayed 2 nights in June 2018
nice but aged”
The hotel is nice but it is getting quite tired it needs a little upgrading . The staff was very friendly and helpful,
Reviewed June 26, 2018
10.0
Exceptional
TAN from Malaysia
Family with teens
Twin City View
Stayed 2 nights in June 2018
Perfect”
In town, good location. 5min walk to Gaya market, few minutes walk to the jetty, fishing market, shopping centre
Reviewed June 15, 2018
10.0
Exceptional
TAN from Malaysia
Family with teens
Sea View King Bed
Stayed 2 nights in June 2018
In town, very nice restaurant nearby”
U can walk to anywhere u like, shopping centre, seafood restaurant, fishing market, Western food, sea view, island tour. Fantastic hotel
Reviewed June 12, 2018
7.6
Very good
Shuh from Malaysia
Business traveler
Sea View King Bed
Stayed 1 night in June 2018
nice hotel but price can be better”
Keep up the good work
Reviewed June 04, 2018
8.8
Excellent
David from Malaysia
Business traveler
1 King City View
Stayed 1 night in May 2018
Loved it”
I loved the buffet! Good hotel to stay in Highly recommended
Reviewed May 28, 2018
8.4
Excellent
Fahmi from Malaysia
Family with teens
Twin City View
Stayed 1 night in April 2018
Convenient location. Good buffet ”
Convenient location, close to shopping center, good restaurants & public facilities i.e banks, post office, market etc
Reviewed April 23, 2018
4.4
Georgene from Brunei Darussalam
Couple
1 King City View
Stayed 1 night in April 2018
Expected More”
Expected more. The room is old and the level we were at is undergoing a renovation. The carpets etc is dirty. The location is at an older part of town.
Reviewed April 22, 2018
9.6
Exceptional
YANMEI from China
Solo traveler
Sea View Twin Bed
Stayed 2 nights in March 2018
Great see view room and good location ”
The location is great in city. Many good local restaurants in walking distance
Reviewed April 07, 2018
6.8
Good
Tan from Singapore
Solo traveler
1 King City View
Stayed 3 nights in March 2018
Good Location but not worth the value ”
Hotel needs some re-refurbishment and re-vamp to upkeep the brand name " Hyatt".
Reviewed April 06, 2018
9.6
Exceptional
Chee from Malaysia
Business traveler
King Room
Stayed 1 night in December 2017
Exceptional”
Fanstastic for all . will come here again.
Reviewed March 12, 2018
12345
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