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Hyatt Regency Kinabalu
Hyatt Regency Kinabalu
Hyatt Regency Kinabalu
Hyatt Regency Kinabalu
Hyatt Regency Kinabalu
Hyatt Regency Kinabalu
Hyatt Regency Kinabalu

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8.5

Excellent

4,646 reviews

4,646 reviews

Housekeeping55
View41
Breakfast34
See map

9.1

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Upperstar Cafe & Bar

70 m

Borneo Books I

80 m

Marlin Statue

80 m

Wisma Merdeka

90 m

Borneo Books II

90 m

Popular landmarks
Kota Kinabalu City Mosque

220 m

Gaya Street Sunday Market

260 m

Signal Hill Observatory Platform

410 m

Night Market

630 m

Mamutik Island

1.1 km

Closest landmarks
I Love KK

130 m

Cocoon

140 m

Milimewa

140 m

Milimewa Superstore

160 m

Net Access

190 m

Hyatt Regency Kinabalu

Jalan Datuk Salleh Sulong, Central Business District, Kota Kinabalu, Malaysia, 88991 - See map

Make your best journey to Kota Kinabalu with the promised standard of Clean and Safe, and enjoy free Wi-Fi in all rooms. Strategically situated in Central Business District, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sapi Island. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Located in heart of Kota Kinabalu

Front desk [24-hour]

Excellent breakfast

Excellent view

Inside city center

Clean and Safe

Unparalleled Level of Hygiene and Safety for Hotels

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "The safety and wellbeing of our guests and colleagues remain a top priority. In line with the current Malaysian Government’s Conditional Movement Control Order and health regulations relating to the COVID-19 pandemic, we have implemented recommended precautionary measures to protect the health and safety of our guests and colleagues. We are now open for bookings. However, in following local Government guidelines, some of the hotel’s restaurants and recreational facilities services are temporarily unavailable until further notice."

Facilities

Front desk [24-hour]

Bicycle rental

Valet parking

Free Wi-Fi in all rooms!

Fitness center

Spa

Luggage storage

Swimming pool [outdoor]

This property is in high demand!

19 travelers have booked today.

Value for money8.1
Location rating9.1
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport7.4 km

Rooms available at Hyatt Regency Kinabalu

Excellent
Room comfort & quality

8.6

Sea View King Bed
...
  • Room size: 42 m²/452 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
1 King City View
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club King
...
  • Room size: 46 m²/495 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King Room
...
  • Room size: 46 m²/495 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Club Sea View King Bed
...
  • Room size: 46 m²/495 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 93 m²/1001 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Sea View Twin Bed
...
  • Room size: 42 m²/452 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
Regency Suite
...
  • Room size: 89 m²/958 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club Twin
...
  • Room size: 46 m²/495 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Twin City View
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hyatt Regency Kinabalu?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hyatt Regency Kinabalu?

For those who wish to drive their own cars, Hyatt Regency Kinabalu has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Kota Kinabalu with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Hyatt Regency Kinabalu?

Start your mornings right, with the continental and buffet breakfast options offered at Hyatt Regency Kinabalu. There's an additional charge of 75 MYR for adults and 45 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hyatt Regency Kinabalu?

Hyatt Regency Kinabalu features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Hyatt Regency Kinabalu?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Hyatt Regency Kinabalu. Small or intimate events like birthday parties, honeymoons and graduation parties can also be accomodated. Services for in-house catering, in-house planning, event decoration and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at Hyatt Regency Kinabalu?

On-site venues and convenient event services make Hyatt Regency Kinabalu an ideal choice for hosting events such as corporate events and meetings. All available venues come in different styles and sizes and can accommodate up to 530 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Hyatt Regency Kinabalu?

Hyatt Regency Kinabalu does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Hyatt Regency Kinabalu?

The closest train, metro, or bus station is South Bus Terminal, 1.6 km away from Hyatt Regency Kinabalu.

What restaurants are nearby Hyatt Regency Kinabalu?

Hyatt Regency Kinabalu’s neighborhood is Central Business District which includes popular restaurants such as Welcome Seafood Restaurant, Fatt Kee Seafood Restaurant and Kedai Kopi Yee Fung.

What popular shopping places are close to Hyatt Regency Kinabalu?

Located in the Central Business District area, Hyatt Regency Kinabalu is close to great shopping choices like Gaya Street Sunday Market, Night Market and Suria Sabah Shopping Mall.

What are popular attractions near Hyatt Regency Kinabalu?

Hyatt Regency Kinabalu is located in Central Business District area, which is famous for attractions such as Poring Hot Springs, Kota Kinabalu City Mosque and Sabah State Museum.

What popular natural sightseeing spots are close to Hyatt Regency Kinabalu?

Hyatt Regency Kinabalu is located within Central Business District, which makes it conveniently close to natural sights including Kota Kinabalu Wetland Centre, Mount Kinabalu Botanical Garden and Kokol Hill.

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Explore the neighborhood

What people love about Hyatt Regency Kinabalu

  • 9.2

    Exceptional
    Location

    "Good location and front-desk are polite."

    KOOI

    |

    October 21, 2022

  • 10

    Exceptional
    Staff 

    "Friendly staff and helpul"

    Azrin

    |

    October 18, 2022

  • 10

    Exceptional

    "Perfect for holiday!!"

    ZUBAIDAH

    |

    October 13, 2022

Overall rating:

8.5

Excellent
4,646 reviews
Cleanliness
8.7
Facilities
8.2
Location
9.1
Read all reviews >
What travelers say they love:
Good spread of breakfast and room is spacious and clean.
Sook from Singapore
Family with young children
More about Hyatt Regency Kinabalu

More about Hyatt Regency Kinabalu

Hyatt Regency Kinabalu

Get the most from an urban escape in Kota Kinabalu when you book a room at Hyatt Regency Kinabalu. Located right in the city center, Hyatt Regency Kinabalu saves you time and travel by letting you wake up right in the heart of the best neighborhood.
Have a hassle-free trip while enjoying the services and amenities offered by Hyatt Regency Kinabalu. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi and car hire services provided by the hotel make exploring Kota Kinabalu even more convenient. Guests can enjoy convenient available parking right at the hotel.
Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Hyatt Regency Kinabalu thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time.
Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at Hyatt Regency Kinabalu from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. Some rooms at Hyatt Regency Kinabalu even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a coffee or tea maker, bottled water and mini bar at your disposal. Hyatt Regency Kinabalu also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms. Drop in to the executive lounge for some high-end services in a luxury environment.


Dining and things to do

Every day at Hyatt Regency Kinabalu begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. Hyatt Regency Kinabalu caters to its guests varied dietary restrictions with cuisine types such as halal available.
Hyatt Regency Kinabalu offers unique recreational opportunities for all guests. End your days in total relaxation with a visit to the massage, steam room, spa and sauna. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.

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Amenities and facilities
Excellent
Facilities

8.2

Most talked about facilities

Housekeeping

100 mentions

Breakfast

88 mentions

View

68 mentions

Swimming Pool

63 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Massage
  • Nightclub
  • On-site entertainment
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Coffee shop
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Kids meal
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Bathrobes
  • Closet
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Linens
  • Mini bar
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Buffet
Restaurants on site

Tanjung Ria Kitchen

  • Cuisine: Asian, Chinese, Indian
  • Menu: A-la-carte

Nagisa Japanese Restaurant

  • Cuisine: Japanese
  • Menu: A-la-carte

Mosaic

  • Cuisine: Asian, International, Local
  • Menu: A-la-carte

The Lounge

  • Cuisine: Asian, Chinese, Indian
  • Menu: A-la-carte

Poolside Bar

  • Cuisine: Pizza
  • Menu: A-la-carte

Shenanigan's Fun Pub

  • No additional information available
Location
Jalan Datuk Salleh Sulong, Central Business District, Kota Kinabalu, Malaysia, 88991
Exceptional
Location

9.1

Airports

  • Kota Kinabalu International Airport (BKI)
    7.4 km
  • Labuan Airport (LBU)
    119.4 km

Public transportation

  • South Bus Terminal
    1.6 km
  • North Borneo Railway
    4.7 km

Hospital or clinic

  • Watson
    340 m

Shopping

  • Gaya Street Sunday Market
    260 m

Convenience store

  • 7 Eleven
    140 m

Cash withdrawal

  • ATM
    130 m
What's nearby

Popular landmarks

  • Kota Kinabalu City Mosque
    220 m
  • Gaya Street Sunday Market
    260 m
  • Signal Hill Observatory Platform
    410 m
  • Night Market
    630 m
  • Mamutik Island
    1.1 km
  • Sabah State Museum
    2.7 km
  • Tunku Abdul Rahman Marine Park
    7.8 km
  • Sapi Island
    7.8 km
  • Manukan Island
    8.3 km
  • Poring Hot Springs
    14.2 km

Nearby landmarks

  • Upperstar Cafe & Bar
    70 m
  • Borneo Books I
    80 m
  • Marlin Statue
    80 m
  • Wisma Merdeka
    90 m
  • Borneo Books II
    90 m
  • Sword Fish Monument
    110 m
  • KK Esplanade
    110 m
  • Japanese Shiatsu & Reflexology
    110 m
  • Iwase Books
    110 m
  • The Borneo Shop
    120 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details prior to arrival.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Travel time to airport (minutes)15

Extras

  • Breakfast charge (unless included in room price)75 MYR

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors14
  • Number of restaurants2
  • Number of rooms 288
  • Most recent renovation2011
Property announcements

The safety and wellbeing of our guests and colleagues remain a top priority. In line with the current Malaysian Government’s Conditional Movement Control Order and health regulations relating to the COVID-19 pandemic, we have implemented recommended precautionary measures to protect the health and safety of our guests and colleagues. We are now open for bookings. However, in following local Government guidelines, some of the hotel’s restaurants and recreational facilities services are temporarily unavailable until further notice.

Due to the Coronavirus (COVID-19) circumstances, the hotel is taking multiple steps for customer’s wellbeing with precautionary measures including enhanced cleaning and sanitization procedures in all guestrooms, dining outlets and public spaces in an effort to maintain a safe environment.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Reviews of Hyatt Regency Kinabalu from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.7
Facilities8.2
Location9.1
Room comfort and quality8.6
Service8.8
Value for money8.1
High score for Kota Kinabalu
Rating
9+ Exceptional (1,001)
8-9 Excellent (697)
7-8 Very Good (674)
6-7 Good (197)
<6 Below Expectation (161)
Time of the year
Mar - May (584)
Jun - Aug (734)
Sep - Nov (721)
Dec - Feb (691)
All guests (3,875)
All room types
All languages

Show reviews that mention 

Showing 2,730 verified guest comments
12345
10.0
Exceptional
Muhammad from Malaysia
Solo traveler
1 King City View
Stayed 1 night in June 2022

Amazing!”

Wonderful weekend. Kota Kinabalu is a beautiful city with a lot to explore. I have spent my 2 days trip at Hyatt Regency Kota Kinabalu. Nothing can be better. The hospitality was great from the moment I entered the hotel and greeted by the receptionist helping me with my check in. The agent was polite and carefully explained to me about my stay. She also patiently answered my questions regarding go to places in the city. Buffet lunch at the Tanjung Ria Kitchen was fulfilling experience with good spread and taste. Go for their naan bread, its super fluffy and delicious. Their Chinese section is something not to be miss too. Kam Heong style mussels, prawns dishes and others will keep you wanting for more. Local selections hot dishes and dessert will filled your tummy as you explore the city. By the way, you will enjoy the sea view from the restaurant while you enjoying your foods. Nagissa outlet is a traditional japanese approach restaurant . Being a Japanese cuisine lover made the temptation irresistible. I had Tempura Moriawase and Salmon Roll for the dinner. The big scrumptious prawn tempura is the best I ever had!. The ingredients are fresh, service was fantastic and definitely a place to go if you had a chance. FYI, the portion is worth the price. If you craving for something sweet, go to Mosaic, their gelato is delicious!. My favourite, Mint & Choc Chips!. Kudos to the pastry team!. Breakfast the next day was greeted by Jacklyn whom politely assist me for my table arrangements. Yahya is your SUPERSTAR!!. We briefly chatted about KK and he is PHENOMENAL. In fact he has been with the hotel for many years and he was so kind to assist my inquiries. OUTSTANDING guy with AMAZING attitude. I also had a chance to try their legendary Oxtail Asam Pedas. I was told by some friend that I should try the dish, the food stood up to its remarkable status. The meat is soft, thickness of the sauce and full of flavour made the dish so wonderful. Not to forget their room

Reviewed June 26, 2022

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10.0
Exceptional
Mary from Malaysia
Family with teens
Twin Room
Stayed 1 night in May 2022

Room Clean & Spacious”

The price wise is reasonable for twin bed room with 2 person breakfast. Additional RM40 for another 2 person breakfast The room is clean, nice smell, spacious, and well organized. For the single bed can fit 2 person, but for our family consist of 4 adult person can fit the bed well as we booked a twin bed room. The twin bed we joined them to make a King bed, that's why can fit for 4 of us. The toilet and the shower room was cleaned, and i really like the way they design the bathroom. Although the bathroom is an open space, there are a sliding door for privacy. Anyway, is very worth it to stay in Hyatt. Overall, the breakfast is also delicious, there are many selection of food you can choose from western to asian. I will be back here next time.

Reviewed June 15, 2022

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10.0
Exceptional
Azman from Malaysia
Couple
Sea View King Bed
Stayed 2 nights in September 2019

Excellent and awesome stay. The room sea view was fantastic. Best location and breakfast was good. ”

Nice and romantic 29 Anniversary wedding for us. Welcome velvet cakes with fruits been served with extra room decorations. Enjoyed the fantastic sea view with lovely wife. The hotel location is close to restaurant and convenience shop such as seafood, Burger King, KFC, 7 Eleven etcs. The breakfast menu was marvellous with multi taste . He staff was very friendly and polite. The cleanliness level was very excellent.

Reviewed September 17, 2019

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Dear Azman, Thank you for choosing Hyatt Regency Kinabalu to host your stay and giving us a wonderful review. I am glad to know that our facilities meet up your expectation as well as the services provided by our staffs has consistently fulfilled your expectation. Our sea view guestrooms are among the best with the panoramic view of the South China Sea, I hope you have witnessed the breath-taking sunset in the evening. I could not agree more that Hyatt Regency Kinabalu is located in a very strategic location which allows our guest the convenient to go to nearby malls and restaurants. We greatly wish to see you again in Hyatt Regency Kinabalu on your next trip to the land below the wind. Until we meet again. Yours Sincerely, Ervina Masduki Marketing Communications Assistant Manager

Responded July 09, 2020
Hyatt Regency Kinabalu
10.0
Exceptional
Gregory from Malaysia
Solo traveler
Twin Room
Stayed 3 nights in December 2021

Great location, Great service”

The hotel is centrally located in KK town and is close to so many restaurants that you will be spoilt for choice. The seafood restaurants are just a 5-minute walk away while many brunch places and bars are only 10 minutes away. The hotel staff are extremely pleasant and helpful. Even when I needed some housekeeping in the wee hours, there were very prompt with their service. The hotel is a tad old and it shows as my safe wasn't working (the technicians came twice to fix it but it still couldn't work and I didn't bother troubling them after that), and the nozzle to hold my bath water in the tub was not functioning as well but these are minor flaws that are easily forgivable. I would definitely come back to stay here.

Reviewed January 06, 2022

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10.0
Exceptional
Siti from Malaysia
Solo traveler
Sea View King Bed
Stayed 2 nights in May 2022

Privacy, spacious, clean!”

I requested for a higher level to ensure I get a quite room as I am on a business trip and required to prepare some paperwork at night. It's great to know that not only it's quite and calm, but also come with a package of very clean room, facing the sea and it's really spacious. How I wish to have all my kids to be with me here. I know they would love this hotel too.

Reviewed May 24, 2022

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10.0
Exceptional
Jason from Thailand
Business traveler
Twin Room
Stayed 2 nights in February 2021

Great for business travellers. In the heart and precinct of Kota Kinabalu bustling streets”

Booked this hotel for my parent's business travels. They’ve had a fantastic stay and a warm welcome from the hotel staff. In general, pleasant, warm and comfortable. Thank you Hyatt Regency KK.

Reviewed March 03, 2021

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10.0
Exceptional
Rosmuniza from Singapore
Family with young children
Twin Room
Stayed 3 nights in December 2019

Awesome stay”

We stayed for 4 days 3 nights over the New year holiday. The breakfast range was awesome. They had a variety of meals to choose from. The venue are walking distance to many eateries and also the Suria KK shopping mall. The staff are mostly helpful and friendly. The concierge could however be more helpful and pro-active when they see us struggling with our luggage and trying to open the door.

Reviewed January 04, 2020

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Dear Rosmuniza, Thank you for choosing Hyatt Regency Kinabalu to host your stay and giving us a wonderful review. I am glad to know that our facilities meet up your expectation as well as the services provided by our staffs has consistently fulfilled your expectation. It brings joy to me knowing that you enjoyed your stay at Hyatt Regency Kinabalu. We greatly wish to see you again in Hyatt Regency Kinabalu on your next trip to the land below the wind. Until we meet again. Yours Sincerely, Ervina Masduki Marketing Communications Assistant Manager

Responded July 08, 2020
Hyatt Regency Kinabalu
10.0
Exceptional
Dr from Singapore
Family with teens
King Room
Stayed 2 nights in December 2019

Easy to get seafood and comfortable room”

Ferdinand (i think his name), the concierge, was excellent. Easily to get food, especially seafood, just across the street. Also, thanks to Mary, the manager at the front counter. Very helpful and professional too.

Reviewed January 15, 2020

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Dear Dr, Thank you for taking your time to leave us a review with glowing compliments. I am very happy that our staffs were able to deliver the best experience for you during your stay here. I am thrilled to know that my associates, especially the ones mentioned, provided excellent service throughout your stay at the hotel. I am most pleased to know that our team always managed to make your stays remarkable and up to your expectation. Thank you for choosing Hyatt Regency Kinabalu and we hope to see you again soon. Yours Sincerely, Ervina Masduki Marketing Communications Assistant Manager

Responded July 08, 2020
Hyatt Regency Kinabalu
10.0
Exceptional
sio from Singapore
Solo traveler
Twin Room
Stayed 4 nights in May 2022

Good location, spacious & clean room”

Situated at good location near to a lot of eating places and markets and shopping malls. Jetty to take boat is within walking distance too. Room is big and spacious, clean. Hotel staff are nice and friendly.

Reviewed June 08, 2022

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10.0
Exceptional
Nur from Singapore
Family with young children
Sea View King Bed
Stayed 2 nights in December 2019

This hotel wins for location & best breakfast buffet spread!”

Love the room. Take the ocean view room! Spectacular view of the ocean. Location is great to anywhere n everywhere. Breakfast spread is great w lots of varieties to choose from. They chnge menu too everyday. Everything is perfect! We had a great stay here.

Reviewed December 25, 2019

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Dear Nur, Thank you for choosing Hyatt Regency Kinabalu to host your stay and giving us a wonderful review. I am glad to know that our facilities meet up your expectation as well as the services provided by our staffs has consistently fulfilled your expectation. It brings joy to me knowing that you enjoyed your recent stay at Hyatt Regency Kinabalu. We greatly wish to see you again in Hyatt Regency Kinabalu on your next trip to the land below the wind. Until we meet again. Yours Sincerely, Ervina Masduki Marketing Communications Assistant Manager

Responded July 08, 2020
Hyatt Regency Kinabalu
10.0
Exceptional
ONG from Singapore
Family with young children
Twin Room
Stayed 2 nights in December 2019

Clean & near to nice food & attractions”

Check in on my son's birthday and upon request, we get upgraded to highest floor with a complimentary slice of birthday cake. Although the check in take some time due to holiday season, but the staff, Xiaoni, is very friendly throughout the check in. Shah, the supervisor, recommended us for the seafood dinner nearby hotel & we have a great dinner on the day before we left KK.

Reviewed December 11, 2019

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Dear ONG, Thank you for taking the time to leave feedback for us and for the glowing praise. I am very happy that our staffs were able to deliver the best experience for you during your stay here. I am thrilled to know that my associates, especially the ones mentioned, provided excellent service throughout your stay at the hotel. I am so delighted that we were able to provide you and the family with an unforgettable experience at Hyatt. Thank you again for the wonderful review and we hope to see you again in your next stay. Yours Sincerely, Ervina Masduki Marketing Communications Assistant Manager

Responded July 08, 2020
Hyatt Regency Kinabalu
10.0
Exceptional
NICOLE from Malaysia
Group
Twin Room
Stayed 1 night in July 2022

Hyatt is the Best!”

Room are spacious and clean with full amenities. Staff are polite and helpful. We enjoyed our stay in Hyatt Regency Kinabalu. Will choose Hyatt again in our next trip to KK. Highly recommended !

Reviewed July 05, 2022

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10.0
Exceptional
Heng from Malaysia
Family with teens
Sea View King Bed
Stayed 2 nights in June 2022

Worth of money, and great location”

The rate is worth to stay for chill and relax vacation here. As it's near to many places which you wish to visit. All is walking distance, including the Filipino market, Chinatown etc. And the staff there also friendly and the service is speedy. Recommend to anyone who wish to travel to Kk.sabah

Reviewed June 09, 2022

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10.0
Exceptional
Jerome from Malaysia
Family with teens
Twin Room
Stayed 1 night in February 2022

Life-saving staff”

We had an unfortunate incident in the middle of the night and the night shift were quick to respond in a timely and professional manner. We would like to thank Ed, Daniel and the crew on site for their hasteful actions that led to a life saver. We’d love to visit again just for the staff and would recommend anyone to stay here for superb service

Reviewed February 05, 2022

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10.0
Exceptional
Mohamad from Malaysia
Family with young children
King Room
Stayed 1 night in April 2021

Exceptional”

Very friendly staff Very clean and nice hotel room Delightful breakfast (5 of 5 stars) To improve: Need to have better tv set. the video is very grainy, no HD channel

Reviewed April 13, 2021

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10.0
Exceptional
Jaimin from Malaysia
Business traveler
Twin Room
Stayed 2 nights in December 2019

Oldie but Goldie”

This hotel was the first 5-stars hotel in Kota Kinabalu. Over the years, numerous other 5-star hotels were built in Kota Kinabalu. Being a loyal guest of Hyatt Kinabalu Regency for more than 20 years, for me Hyatt Regency Kinabalu is still the best . Must try: Oxtail Asam Pedas in their Tanjung Ria Restaurant.

Reviewed December 14, 2020

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10.0
Exceptional
Arnie from Malaysia
Family with teens
Sea View King Bed
Stayed 2 nights in March 2022

Exceptional”

The location was extremely perfect. Near to the popular eating place, tourist attraction and shopping mall. The seaview room was nice and spacious. Buffet breakfast was satisfying with so many choices. Will definitely come again for next trip. The staff at the fron desk was really helpfull & soft spoken.

Reviewed April 01, 2022

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10.0
Exceptional
Najwa from Malaysia
Couple
King Room
Stayed 2 nights in June 2022

Amazing Experience”

Great hospitality, great location great breakfast buffet. Thoughtful bunch as well I was on my honeymoon and they send cakes to the room. Each staff take their job seriously and they look like they are at ease working, no tense. Probably my fav hotel brand now

Reviewed June 15, 2022

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9.6
Exceptional
Deepa from Singapore
Family with teens
Sea View King Bed
Stayed 1 night in June 2022

Great place to stay in Kota Kinabalu! ”

The hotel was opened more than 30 years ago but has been up kept very well! Rooms were spacious and clean, and the sea view was totally worth it - you can watch the sunset and the busy traffic in the waterways from the large windows. Located within walking distance to busselton jetty, the new Suria mall as well as the Gaya food street - it gave us plenty to do in the short time we spent at KK. Would definitely stay here again when I visit KK.

Reviewed June 18, 2022

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10.0
Exceptional
Muna from Malaysia
Business traveler
Twin Room
Stayed 1 night in April 2022

The best breakfast and location ”

The room makes you mesmerised as you enter. Spacious room indeed and all amenities is there. Walking distance to most attractions and food places A great place for staycation

Reviewed April 04, 2022

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