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Hyatt Regency Osaka Hotel
Hyatt Regency Osaka Hotel
Hyatt Regency Osaka Hotel
Hyatt Regency Osaka Hotel
Hyatt Regency Osaka Hotel
Hyatt Regency Osaka Hotel
Hyatt Regency Osaka Hotel

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8.1

Excellent

877 reviews

877 reviews

View4
Housekeeping3
Breakfast1
See map

6.9

Good

Location rating score

Parking
FREE
Popular landmarks
Osaka Aquarium Kaiyukan 2.3 km
Universal Studios Japan 3.5 km
Shinsaibashi-Suji Shopping Street 8.4 km
Tsutenkaku 8.4 km
Dotonbori 8.6 km
Kuromon Market 8.8 km
Minami (Namba) 9.0 km
Kuchu Teien Observatory 10.2 km
Osaka Castle Park 11.4 km
Osaka Castle 12.1 km
Nearby landmarks
Sportology Gallery 150 m
Osaka Nanko Area (ATC) 160 m
Osaka​ Prefectural Government Sakishima​ Building​ Observatory 180 m
WTC Cosmo Tower 200 m
Intex Osaka 240 m
INTEX, International Exhibition Center 290 m
Cosmo Square 300 m
Mentai Park Osaka ATC 430 m
Zepp Osaka 440 m
ATC - Asia-Pacific Trade Center 460 m

Hyatt Regency Osaka Hotel

1-13-11 Nanko-Kita, Suminoe-Ku , Bay Area, Osaka, Japan, 559-0034 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Bay Area part of Osaka, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Dotonbori. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

690 meters to public transportation

Front desk [24-hour]

Airport transfer

Currency exchange

Free Wi-Fi in all rooms!

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the Coronavirus (COVID-19) circumstances, the hotel is taking multiple steps for customer’s wellbeing with precautionary measures including enhanced cleaning and sanitization procedures in all guestrooms, dining outlets and public spaces in an effort to maintain a safe environment."

Facilities

Airport transfer

Pets allowed

Car park

Shuttle service

Swimming pool [indoor]

Hot tub

Bicycles

Free Wi-Fi in all rooms!

Your dates are popular among travelersPopular destination! Properties in Osaka are being booked every minute!
Value for money7.9
Distance to city center15 km
Location rating6.9
Nearest airportOsaka International Airport (ITM)
Distance to airport16.7 km

Rooms available at Hyatt Regency Osaka Hotel

Excellent
Room comfort & quality

8.5

2 Twin Beds Deluxe
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
Enter dates to see prices
2 Twin Beds
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
1 King Bed Deluxe
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 Queen Bed
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
2 Twin Beds Club Access
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
1 QN CLUB ACCESS
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
1 King Bed Club Access Deluxe
...
  • Room size: 80 m²/861 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
1 King Bed Club Access
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Diplomat Suite King
...
  • Room size: 120 m²/1292 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
2 Twin Beds Club Access Deluxe
...
  • Room size: 80 m²/861 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hyatt Regency Osaka Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hyatt Regency Osaka Hotel?

Hyatt Regency Osaka Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1600 JPY. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hyatt Regency Osaka Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hyatt Regency Osaka Hotel has a car park available for guests. Parking is free for guests.

Is breakfast offered at Hyatt Regency Osaka Hotel?

Wake up to a great buffet breakfast at Hyatt Regency Osaka Hotel. There's an additional charge of 3516 JPY for adults and 1815 JPY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at Hyatt Regency Osaka Hotel?

Hyatt Regency Osaka Hotel does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Hyatt Regency Osaka Hotel?

Cosmosquare Train Station is the closest train, metro, or bus station, about 700 m away from Hyatt Regency Osaka Hotel.

What restaurants are nearby Hyatt Regency Osaka Hotel?

Hyatt Regency Osaka Hotel is located in Bay Area, famous for good restaurants such as Japanese cuisine Aya, Basilico and The Bay Lounge & Bar.

What popular shopping places are close to Hyatt Regency Osaka Hotel?

Hyatt Regency Osaka Hotel is located in Bay Area area which features shopping places such as Universal Citywalk Osaka, Osaka Nanko Area (ATC) and ATC - Asia-Pacific Trade Center.

What are popular attractions near Hyatt Regency Osaka Hotel?

Guests at Hyatt Regency Osaka Hotel can easily visit Universal Studios Japan, Osaka Aquarium Kaiyukan and Tempozan Ferris Wheel located in the Bay Area area.

What popular natural sightseeing spots are close to Hyatt Regency Osaka Hotel?

Hyatt Regency Osaka Hotel is located in the Bay Area area, which is famous for natural sightseeing destinations such as pump.

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Explore the neighborhood

What people love about Hyatt Regency Osaka Hotel

  • 9.2

    Exceptional

    "This was such an amazing experience for our first few days in Japan, as first timers to Japan."

    Rachel

    |

    March 27, 2019

  • 8.4

    Excellent
    Cleanliness

    "It was clean, quiet."

    sangryeol

    |

    January 26, 2019

  • 10

    Exceptional

    "Another great service the hotel provides is the free shuttle bus to and from the Osaka Station."

    Robert

    |

    December 4, 2018

Overall rating:

8.1

Excellent
877 reviews
Cleanliness
8.7
Facilities
8.6
Location
6.9
Read all reviews >
More about Hyatt Regency Osaka Hotel

More about Hyatt Regency Osaka Hotel

Hyatt Regency Osaka Hotel

Take everything available in Osaka with a comfort stay at Hyatt Regency Osaka Hotel. Go beyond the touristy and get deeper into the offerings of Osaka with a stay at Hyatt Regency Osaka Hotel, located merely 8.5 km from Dotonbori.
Hyatt Regency Osaka Hotel offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Shuttle services provided by the hotel make exploring Osaka even more convenient.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room.
Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Hyatt Regency Osaka Hotel is furnished and equipped with handy amenities. Some rooms are equipped with linen service and air conditioning for your convenience. In-room entertainment such as television, is provided for guests in select rooms. The hotel also offers a refrigerator and mini bar in some rooms for when you feel like it is needed.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Hyatt Regency Osaka Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Hyatt Regency Osaka Hotel has vending machines that provide round-the-clock refreshment, at low cost.
Hyatt Regency Osaka Hotel offers an excellent variety of recreational facilities. Finish your vacation days right by dropping in at the massage, hot tub, salon, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.
Pick up something memorable for yourself or those waiting for you back at home, at the shops.


Around the property

Take some time to explore Osaka during your stay at the hotel. One of the city's most iconic and famous buildings is Osaka Castle, located 12.0 km away.

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Amenities and facilities
Excellent
Facilities

8.6

Most talked about facilities

Housekeeping

6 mentions

Breakfast

4 mentions

Food & Dining

3 mentions

View

3 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese

Outdoor

  • Bicycles

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fishing
  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoking area

For the kids

  • Family room

Access

  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Shuttle service
Food and dining
Restaurants on site

ザ・カフェ

  • Cuisine: International
  • Menu: Buffet, A-la-carte

バジリコ

  • Cuisine: Italian
  • Menu: Buffet

日本料理 彩

  • Cuisine: Japanese
  • Menu: Buffet

鉄板焼 彩

  • Cuisine: Steakhouse
  • Menu: Buffet
Location
1-13-11 Nanko-Kita, Suminoe-Ku , Bay Area, Osaka, Japan, 559-0034
Good
Location

6.9

Airports

  • Osaka International Airport (ITM)
    16.7 km 36 min drive
  • Kobe Airport (UKB)
    17.2 km

Public transportation

  • Cosmosquare Train Station
    710 m
  • Osakako Subway Station
    2.5 km

Hospital or clinic

  • Nanko Hospital
    5.8 km

Shopping

  • Shinsekai Ichiba
    8.4 km

Convenience store

  • 7 Eleven
    640 m 3 min drive

Cash withdrawal

  • ATM
    170 m 4 min walk
What's nearby

Popular landmarks

  • Osaka Aquarium Kaiyukan
    2.3 km
  • Universal Studios Japan
    3.5 km
  • Shinsaibashi-Suji Shopping Street
    8.4 km
  • Tsutenkaku
    8.4 km
  • Dotonbori
    8.6 km
  • Kuromon Market
    8.8 km
  • Minami (Namba)
    9.0 km
  • Kuchu Teien Observatory
    10.2 km
  • Osaka Castle Park
    11.4 km
  • Osaka Castle
    12.1 km

Nearby landmarks

  • Sportology Gallery
    150 m
  • Osaka Nanko Area (ATC)
    160 m
  • Osaka​ Prefectural Government Sakishima​ Building​ Observatory
    180 m
  • WTC Cosmo Tower
    200 m
  • Intex Osaka
    240 m
  • INTEX, International Exhibition Center
    290 m
  • Cosmo Square
    300 m
  • Mentai Park Osaka ATC
    430 m
  • Zepp Osaka
    440 m
  • ATC - Asia-Pacific Trade Center
    460 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-1 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 2 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please note that children using existing bed with adult needs additional fee for breakfast.
  • According to local tax regulation, guests should pay accommodation tax surcharge directly to the property upon check-in (per person per night):
    effective from January, 2017
    Accommodation tax of JPY 100 is charged at the property per person per night for room rates JPY10,000 and over and less than JPY 15,000.
    Accommodation tax of JPY 200 is charged at the property per person per night for room rates less than JPY 20,000.
    Accommodation tax of JPY 300 is charged at the property per person per night for room rates of JPY 20,000 and over.
    effective from June 1,2019:
    Accommodation tax of JPY 100 is charged at the property per person per night for room rates JPY7,000 and over and less than JPY 15,000.
    Accommodation tax of JPY 200 is charged at the property per person per night for room rates less than JPY 20,000.
    Accommodation tax of JPY 300 is charged at the property per person per night for room rates of JPY 20,000 and over.
  • Due to the Coronavirus (COVID-19) circumstances, the hotel is taking multiple steps for customer’s wellbeing with precautionary measures including enhanced cleaning and sanitization procedures in all guestrooms, dining outlets and public spaces in an effort to maintain a safe environment.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee1600 JPY
  • Distance from city center15 km
  • Travel time to airport (minutes)40

Extras

  • Breakfast charge (unless included in room price)3516 JPY

The property

  • Number of floors28
  • Number of rooms 480
  • Room voltage100
  • Year property opened1994
Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Reviews of Hyatt Regency Osaka Hotel from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.7
Facilities8.6
Location6.9
Room comfort and quality8.5
Service8.8
Value for money7.9
High score for Osaka
Rating
9+ Exceptional (58)
8-9 Excellent (64)
7-8 Very Good (52)
6-7 Good (22)
<6 Below Expectation (30)
Time of the year
Mar - May (59)
Jun - Aug (68)
Sep - Nov (46)
Dec - Feb (53)
All guests (321)
All room types
All languages

Show reviews that mention 

Showing 226 verified guest comments
12345
9.2
Exceptional
Rachel from United States
Couple
1 Queen Bed
Stayed 2 nights in March 2019

Feel catered to at the Hyatt Osaka”

This was such an amazing experience for our first few days in Japan, as first timers to Japan. The staff was so helpful, provided us with maps, and gave us directions to where we needed to go. The rooms were amazing. Love the kimono to sleep in. Work out room was nice, there is even a Lawsons on property to get food. Just be sure to check the hours. They can offer a complmlementy shuttle bus which was extremely helpful and a relief. Just book it if you are deciding, you won't regret it.

Reviewed March 27, 2019

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9.6
Exceptional
Sug from Canada
Solo traveler
1 Queen Bed
Stayed 1 night in May 2019

Everything was perfect, except for the location”

Everything was perfect, except for the location. But there was a shuttle bus from Osaka station, so overall it was okay.

Reviewed June 01, 2019

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8.4
Excellent
sangryeol from South Korea
Business traveler
2 Twin Beds Deluxe
Stayed 4 nights in January 2019

Very good hotel”

THe hotel room was large enough. It was clean, quiet. There was an Airport bus that very convenient to reach the airport.

Reviewed January 26, 2019

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8.8
Excellent
Ramoncito from Philippines
Couple
1 Queen Bed
Stayed 3 nights in March 2019

Big hotel with nice facilities”

Location is far from the city

Reviewed April 01, 2019

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3.6
Tamir from Mongolia
Family with young children
2 Twin Beds
Stayed 2 nights in July 2019

Room service is bad and the room is too small”

Bad service and room is too small

Reviewed July 11, 2019

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9.7
Exceptional
Philip from United States
Couple
Stayed 2 nights in May 2011

Lovely hotel with 5 star service”

Spacious room, nice view, superior service

our stay at the hyatt regency osaka hotel was wonderful. the hotel is located in the bay area but we didn't mind being away from the busy crowded downtown areas. public transportation is very easily accessible. we stayed in a queen room on the regency club floor which was very spacious, had a great view of the bay/harbor, was spotlessly clean and comfortable. every staff member provided superior service. i was previously a manager in the front office of a leading 5 star hotel so i have high standards and first hand knowledge of what it takes to "win over" your guests. i highly recommend the hyatt regency osaka hotel and will definitely stay there again.

Reviewed May 18, 2011

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8.8
Excellent
Sebastian from Germany
Couple
1 Queen Bed
Stayed 1 night in January 2018

Second stay on the same trip”

We stayed a second night at the Hyatt regency after the Ryokan we had booked canceled our stay due to an issue with their heating system. So we were very happy to stay at a familiar place with a close connection to the airport (early morning flight out). The only down side was that we couldn't eat at any of the hotels restaurants. Since it was the 1st of January most places in the city were closed and all the guests had already made reservations at the hotel restaurants. Luckily we settled for room service which was just as good ( if not better). No complaints, very helpful staff, and we even got a free upgrade to a king sized bed.

Reviewed January 03, 2018

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7.3
Very good
Chris from South Korea
Family with young children
Stayed 4 nights in February 2012

Calm and peaceful hotel with a sincere service”

Beautiful night view, Kind staffs who are fluent in English, and free parking for the guest

My original schedule is to stay at Fraser Residence Nankai Osaka. However, I was really disappointed at their service. So I might have to search a new hotel reservation in Osaka. The answer was "Hyatt Regency Osaka". Actually, I've been here couple of time for my biz trip. Everytime I stay, I feel comfortable. Clean and spacious lobby area, calm and peaceful place to spend your vacation. The staffs are very kind and more over fluent in English so that I don't see any problem in communication. To go to Kyoto, Kobe, and Nara cities, I rent a car. Parking for the overnight guest is free!!! One more recommendation to you is "Spa". Enjoy your travel.

Reviewed March 18, 2012

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8.8
Excellent
Roystonn from Singapore
Couple
1 Queen Bed
Stayed 5 nights in December 2016

excellent service and comfort! but remote location”

we were here for 5 nights and we were on our honeymoon. lovely hotel, both around and in the room. service was excellent and staff go out of their way to make sure you are well taken care of. they have a shuttle service to osaka station, but you need to reserve a seat early, also it arrives every 30mins. But it is very near universal studios by jr train! I would definitely recommend this hotel for its comfort and service, but location makes me think twice about coming back here if I'm back in Osaka.

Reviewed December 29, 2016

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7.7
Very good
robert from Australia
Couple
2 Twin Beds
Stayed 2 nights in April 2014

refined comfort”

The room was comfortable, elegant, well maintained and large. The breakfast was top quality and the shuttle service wasfrequent and absolutely necessary.

We spent a great 2 nights here and the hotel met our needs with the usual Hyatt caring service. Our only surprise was the location. It would appear the waterfront area has not taken off as expected - the nearby shopping plaza is half empty. But the shuttle service to and from Osaka Station (a 25 min trip) ran every half hour all day and night which made the location fine. The breakfast was awesome - including the deliciously light hot cross buns on Good Friday!

Reviewed May 05, 2014

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8.3
Excellent
Juhyun from South Korea
Business traveler
2 Twin Beds
Stayed 1 night in February 2015

Great location to visit INTEX Osaka”

Large and Clean room, Frendly staffs

If you have a business at INTEX Osaka, it would be a wonderful choice. It only takes 3 minutes to Nakahuto station, and only 25 minuets to Nanba station by metro. The view was also good which is directly seeing the Osaka bay. After the sunset, thw wind from Osaka bay is quite strong. There is only one convenience store, 7-eleven, near the Nakahuto station.

Reviewed February 08, 2015

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9.0
Exceptional
Carol from Singapore
Business traveler
Stayed 1 night in May 2011

great hotel and services”

value for money

the location is not near the city and my business area neverthless, i will continue to stay as rate is value for money. But if i do not have the luxury time, i may have to give it a miss and stay near the city with higher cost, smaller room and not so good service as not many speak good English like Hyatt does.

Reviewed June 06, 2011

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7.7
Very good
Maurice from Malaysia
Business traveler
2 Twin Beds
Stayed 3 nights in October 2012

good hotel”

nice rooms

this will be my favorite Hyatt Hotel in Japan. very quiet location. the rooms are very nice and new, very spacious too! service is very good. the restaurants serve very good food! Although quite far from downtown, the hotel has all amenities available. perfect for company meetings or for couples on honeymoon who wants quiet peaceful tranquility. this hotel is highly recommended when in Osaka!

Reviewed November 22, 2012

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10.0
Exceptional
Robert from Thailand
Business traveler
2 Twin Beds Deluxe
Stayed 8 nights in November 2018

Great location for Osaka Marathon”

This is a great hotel if you plan on running the Osaka Marathon. It's conveniently location near the convention hall where you pick up your bib and the finish line. Another great service the hotel provides is the free shuttle bus to and from the Osaka Station.

Reviewed December 04, 2018

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7.0
Very good
HWEI from Singapore
Couple
Stayed 1 night in June 2013

comfortable stay”

big room, good breakfast, free shuttle services bet osaka station/ namba station and hotel

our 1 night stay comes with a universal studio japan ticket for each of the adult and breakfast i chose this hotel as it was near to usj and thought there are plying shuttle bus services bet the park and hotel and we could return to the hotel to rest if needed to. however, there are only 2 trips in a day. 1 service in the morning ( 30 min before the opening of usj) and 1 service at the end of the operating hr for usj ( 30 mins after the usj closes). the usj have different operating hours for different day and month. each trip cost for one adult. it is abt 15 min to usj and reduce the hassle to take 3 different trains the collection of the ticket is at the business centre which operates at 7.30am. we enjoyed the rides at usj.pls note that the rides are not as new as those in universal studio singapore and the languages are all in japanese. it is well worth to buy the express pass to cut the waiting time. we are very envy of those who used the express pass while we were in the queue. the waiting could range from 1 hr to 3 hr! we waited for the magical parade and enjoyed . we used the hotel shuttle bus service and reached hotel abt 9.30pm. most of the restaurants in the hotel have closed at 9pm. the only place we can get food is at the convenience store in a plaza opp the hotel. it closes at 11pm. on our way there we met many hotel guests who also bought food there. there are not much food left when we are there since everyone is in the same plight as us. pls note that there are no room services in that hotel. for the room size, it was big for japanese standard. for a hyatt hotel, i will expect them to provide at least complimentary bottle water. for the breakfast, it was delicious with good variety. pls be early as there are queue expected and the guests will need to wait to be seated. the advantage is that the hotel provided compliments shuttle us services to/ from hotel and namba/ osaka station every 30 mins.

Reviewed June 10, 2013

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9.7
Exceptional
Massimo from Italy
Couple
2 Twin Beds
Stayed 1 night in March 2011

Great hotel”

Spacious rooms, friendly staff, great room service

The hotel is located in the new Osaka port area known as Cosmo Square. It is a bit far from the city center but the place is fantastic. Rooms are extremely spacious.

Reviewed March 30, 2011

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9.3
Exceptional
LEUNG from Hong Kong SAR, China
Family with teens
Stayed 7 nights in November 2011

Nice hotel with friendly staffs”

Great staff always helpful and polite.

I would like to give special thanks to the concierge team. Without them, I won't be able to enjoy my holiday so much and I'm so glad that I've made a right choice on my accommodation. I'm sure I will stay with this hotel for my future trip in Osaka. Once again, would like to say thank you for all staffs who had been helping during my stay!

Reviewed December 11, 2011

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8.4
Excellent
Justin from Singapore
Family with teens
2 Twin Beds Deluxe
Stayed 2 nights in December 2016

Excellent hotel”

Hyatt Regency lives up to its reputation; great hotel with efficient and courteous staff.

Reviewed January 02, 2017

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8.3
Excellent
Shirley from Hong Kong SAR, China
Couple
2 Twin Beds
Stayed 1 night in July 2012

Excellent Service and Nice View”

Spacious Room and Great Hospitality of Hotel Staff

Hotel is a bit far from the city, but the hotel provided shuttle bus helps easily accessing to Osaka Station and Cosmo Station (close to Universal Studios Japan and Aquarium. Room is tidy, clean and spacious which is difficult being found in Japan. Hotel staff speak excellent English and very helpful.

Reviewed July 06, 2012

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9.7
Exceptional
Donald from United States
Family with young children
2 Twin Beds
Stayed 4 nights in July 2012

Great hotel with wonderful staff”

shuttle bus to/from train station, airport limousine bus stops/pick-up in front of hotel

the hotel location was perfect for the places we wanted to visit. the staff was very nice and had smiles at all times. the cafe at the hotel served buffet style breakfast, would have been nice if it wasn't the same thing everyday specially for the price. the concierge was very helpful/knowledgeable as well. overall, this is a very nice hotel! my family and i wouldn't mind staying at this hotel again next we're out this way.

Reviewed August 02, 2012

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