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Swimming pool [outdoor], Hyatt Regency Sha Tin Hotel in Hong Kong
Regency Suite King - Bed, Hyatt Regency Sha Tin Hotel in Hong Kong
a living room filled with furniture and a tv, Hyatt Regency Sha Tin Hotel in Hong Kong
Lobby, Hyatt Regency Sha Tin Hotel in Hong Kong
Lobby, Hyatt Regency Sha Tin Hotel in Hong Kong
Interior view, Hyatt Regency Sha Tin Hotel in Hong Kong
Swimming pool [outdoor], Hyatt Regency Sha Tin Hotel in Hong Kong

Removed from saved list

8.3

Excellent

9,738 reviews

9,738 reviews

View86
Housekeeping78
Breakfast28
See map

7.7

Very good

Location rating score

Very good location
Parking
Available
Popular landmarks
Nan Lian Garden 8.1 km
Victoria Harbour 13.2 km
Tsim Sha Tsui East 13.3 km
Hong Kong Skyline 13.9 km
Victoria Peak (The Peak) 16.9 km
Ocean Park Thrill Mountain 20.1 km
Hong Kong Disneyland 20.7 km
Ngong Ping 360 31.1 km
Lantau Island 32.1 km
Tian Tan Buddha (Big Buddha) 36.0 km
Nearby landmarks
University MTR Station 180 m
賽馬會氣候變化博物館 Jockey Club Museum of Climate Change 470 m
The Chinese University of Hong Kong 960 m
Art Museum of The Chinese University of Hong Kong 980 m
New Asia Gymnasium 1.0 km
Ma On Shan Promenade 1.0 km
Thomas H.C. Cheung Gymnasium 1.1 km
Tai Shui Hang MTR Station 1.3 km
Chinese New Year Race Day 1.4 km
Sha Tin Racecourse 1.5 km

Hyatt Regency Sha Tin Hotel

18 Chak Cheung Street, Sha Tin, Hong Kong, Hong Kong SAR, China - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Sha Tin part of Hong Kong, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Victoria Peak (The Peak). Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

170 meters to public transportation

Check-in [24-hour]

Excellent breakfast

Excellent view

Excellent food & dining

Hygiene Plus

Wellness

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information."

Facilities

Bicycle rental

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Kids club

Fitness center

Check-in/out [express]

Luggage storage

This property is in high demand!

23 travelers have booked today.

Value for money8.3
Location rating7.7
Nearest airportHong Kong International Airport (HKG) - Hong Kong SAR, China
Distance to airport32.3 km

Rooms available at Hyatt Regency Sha Tin Hotel

Excellent
Room comfort & quality

8.8

Regency Hbr View Suite
...
  • Room size: 63 m²/678 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
1 King Bed Hrbr View Club
...
  • Room size: 40 m²/431 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Regency Executive Suite
...
  • Room size: 115 m²/1238 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
1 King Bed Club Access
...
  • Room size: 40 m²/431 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Two Bedroom Executive 2twin Room
...
  • Room size: 119 m²/1281 ft²
  • Harbor view
  • 2 single beds
Enter dates to see prices
Regency Suite King
...
  • Room size: 63 m²/678 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
1 King Bed
...
  • Room size: 33 m²/355 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
2 Twin Harbour View
...
  • Room size: 36 m²/388 ft²
  • Harbor view
  • 2 single beds
Enter dates to see prices
Two Bedroom Executive 1 King Bed 1 Twin Bed Room
...
  • Room size: 112 m²/1206 ft²
  • Harbor view
  • 1 king bed & 2 single beds
Enter dates to see prices
Two Bedroom Executive 2king Room
...
  • Room size: 119 m²/1281 ft²
  • Harbor view
  • 2 king beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hyatt Regency Sha Tin Hotel?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hyatt Regency Sha Tin Hotel?

For those who wish to drive their own cars, Hyatt Regency Sha Tin Hotel has a car park right on site for maximum convenience. Parking is available for a fee of 240 HKD per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Hong Kong with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Hyatt Regency Sha Tin Hotel?

Wake up to a great buffet breakfast at Hyatt Regency Sha Tin Hotel. Adults can enjoy breakfast offered with an additional charge of 242 HKD if not included in the room rate.

What are my dining options at Hyatt Regency Sha Tin Hotel?

Hyatt Regency Sha Tin Hotel features 2 on-site restaurants for your dining convenience. You can pick and choose from a wide array of cuisines including Chinese and international. Dishes are served in a la carte and buffet during opening hours.

Can special events be hosted at Hyatt Regency Sha Tin Hotel?

You may choose an outdoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at Hyatt Regency Sha Tin Hotel. Services for in-house catering and in-house planning are offered to help your event go smoothly.

Can business events be hosted at Hyatt Regency Sha Tin Hotel?

On-site venues and convenient event services make Hyatt Regency Sha Tin Hotel an ideal choice for hosting events such as conferences and meetings. All available venues come in different styles and sizes and can accommodate you and your guests.

What is the smoking policy at Hyatt Regency Sha Tin Hotel?

Hyatt Regency Sha Tin Hotel does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Hyatt Regency Sha Tin Hotel?

The closest train, metro, or bus station is University MTR Station, 180 m away from Hyatt Regency Sha Tin Hotel.

What restaurants are nearby Hyatt Regency Sha Tin Hotel?

Hyatt Regency Sha Tin Hotel is located in Sha Tin, famous for good restaurants such as Star Seafood Restaurant, Tin Tin Bar, Hyatt Regency Hong Kong Sha Tin and The Stage.

What popular shopping places are close to Hyatt Regency Sha Tin Hotel?

Hyatt Regency Sha Tin Hotel is located in Sha Tin area which features shopping places such as Plaza Ascot, Sha Tin Plaza and Fortune City One.

What are popular attractions near Hyatt Regency Sha Tin Hotel?

Guests at Hyatt Regency Sha Tin Hotel can easily visit Ten Thousand Buddhas Monastery, 賽馬會氣候變化博物館 Jockey Club Museum of Climate Change and Art Museum of The Chinese University of Hong Kong located in the Sha Tin area.

What popular natural sightseeing spots are close to Hyatt Regency Sha Tin Hotel?

Hyatt Regency Sha Tin Hotel is located in the Sha Tin area, which is famous for natural sightseeing destinations such as Hong Kong Tolo Harbour, Ma On Shan Country Park and Shatin.

See map

Explore the neighborhood

What people love about Hyatt Regency Sha Tin Hotel

  • 9.6

    Exceptional
    Cleanliness

    "The room was big, tidy and clean with basic facilities provided."

    CHI

    |

    August 21, 2022

  • 9.2

    Exceptional
    Cleanliness

    "Cleanliness at the top priority."

    Riju

    |

    June 15, 2022

  • 10

    Exceptional
    Location

    "The view is also nice, facing the toll harbour and CUHK."

    Ho

    |

    September 12, 2022

Overall rating:

8.3

Excellent
9,738 reviews
Cleanliness
8.8
Facilities
8.4
Location
7.7
Read all reviews >
What travelers say they love:
Room was big enough for children to run around.
tinny from Hong Kong SAR, China
Family with young children
More about Hyatt Regency Sha Tin Hotel

More about Hyatt Regency Sha Tin Hotel

Hyatt Regency Sha Tin Hotel

Wake up to a magical day and enjoy all that Hong Kong offers with a stay at Hyatt Regency Sha Tin Hotel. Looking for lots of choices? Hyatt Regency Sha Tin Hotel spoils you for choices in activities, with its convenient location just 16.8 km from the Victoria Peak (The Peak).
Hyatt Regency Sha Tin Hotel provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi services to help you find what you want in Hong Kong. Parking is always available, provided by the hotel for their driving guests.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay.
The hotel is entirely non-smoking, ensuring a clean air environment.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. Keep your entertainment options wide, even in your room, with a range of facilities, including cable TV available in select rooms. The hotel also provides guests with a refrigerator, a coffee or tea maker and mini bar in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Hyatt Regency Sha Tin Hotel offers wonderful recreational facilities for guests to enjoy. Pamper and indulge yourself with a visit to the massage, hot tub, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the tennis court in the hotel.

Show less

Amenities and facilities

Excellent
Facilities

8.4

Most talked about facilities

Housekeeping

179 mentions

Swimming Pool

130 mentions

Food & Dining

99 mentions

View

92 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Playground
  • Swimming pool [kids]
Access
  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
Getting around
  • Car park [charges apply]
  • Car park [on-site]
  • Car power charging station
  • Taxi service
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathroom phone
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Mirror
  • Private bathroom
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smartphone device
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Restaurant
  • Cuisine: Chinese, International
  • Menu: Buffet, A-la-carte

Location

18 Chak Cheung Street, Sha Tin, Hong Kong, Hong Kong SAR, China
Very good
Location

7.7

Airports
  • Hong Kong International Airport (HKG) - Hong Kong SAR, China
    32.3 km 38 min drive
  • Shenzhen Bao'an International Airport (SZX) - China
    47.8 km
Public transportation
  • University MTR Station
    180 m 2 min walk
  • Tai Shui Hang MTR Station
    1.3 km 6 min drive
Hospital or clinic
  • Shatin Hospital
    1.5 km 10 min drive
Convenience store
  • 7 Eleven
    1.7 km 10 min drive
Cash withdrawal
  • ATM
    210 m 4 min walk

What's nearby

Popular landmarks
  • Nan Lian Garden
    8.1 km
  • Victoria Harbour
    13.2 km
  • Tsim Sha Tsui East
    13.3 km
  • Hong Kong Skyline
    13.9 km
  • Victoria Peak (The Peak)
    16.9 km
  • Ocean Park Thrill Mountain
    20.1 km
  • Hong Kong Disneyland
    20.7 km
  • Ngong Ping 360
    31.1 km
  • Lantau Island
    32.1 km
  • Tian Tan Buddha (Big Buddha)
    36.0 km
Nearby landmarks
  • University MTR Station
    180 m
  • 賽馬會氣候變化博物館 Jockey Club Museum of Climate Change
    470 m
  • The Chinese University of Hong Kong
    960 m
  • Art Museum of The Chinese University of Hong Kong
    980 m
  • New Asia Gymnasium
    1.0 km
  • Ma On Shan Promenade
    1.0 km
  • Thomas H.C. Cheung Gymnasium
    1.1 km
  • Tai Shui Hang MTR Station
    1.3 km
  • Chinese New Year Race Day
    1.4 km
  • Sha Tin Racecourse
    1.5 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guestrooms are only for accommodation of registered guests. For other purpose such as wedding party and events, please contact the property directly. The property reserves the right to reject bookings for non-accommodation purpose.
  • This is a strictly non-smoking property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Travel time to airport (minutes)30
Extras
  • Breakfast charge (unless included in room price)242 HKD
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of floors26
  • Number of restaurants2
  • Number of rooms 562
  • Room voltage220
  • Year property opened2009
Parking
  • Daily parking fee240 HKD

Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Considering the Coronavirus (COVID-19) circumstances, we request that you check travel restrictions and relevant travel advisories before booking and traveling.

As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.

To ensure social distancing, the dining period of breakfast may be limited to a maximum of one hour

Leisure and recreational facilities including whirlpool, steam room, sauna room, Camp Hyatt, are closed temporarily until further notice

Regency Club Lounge will be closed for maintenance starting from 15 Nov 2022 to 1 Dec 2022 inclusive. For details arrangement, please contact hotel directly.

Swimming pool will be closed for maintenance from January 8, 2023 until January 20, 2023 inclusive.

Reviews of Hyatt Regency Sha Tin Hotel from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.8
Facilities8.4
Location7.7
Room comfort and quality8.8
Service8.7
Value for money8.3
High score for Hong Kong
Rating
9+ Exceptional (1,445)
8-9 Excellent (1,262)
7-8 Very Good (1,230)
6-7 Good (398)
<6 Below Expectation (322)
Time of the year
Mar - May (1,136)
Jun - Aug (1,301)
Sep - Nov (1,099)
Dec - Feb (1,121)
All guests (7,269)
All room types
All languages

Show reviews that mention 

Showing 4,657 verified guest comments
12345
10.0
Exceptional
Stephen from Hong Kong SAR, China
Couple
1 King Bed
Stayed 1 night in July 2019

Beautiful staycation with my wife. Thank you Hyatt”

I had a fantastic time with my wife, the concierge and receptionists attitude was friendly and warm, and we felt welcomed from check in. The room had a good view of the the mountain and was comfy, clean and tidy, furnishing was quite new and we liked the toiletries choices. We used the swimming pool which was wonderful and it had a hot jacuzzi outdoor pool which was nice. Unfortunately we didn’t get the breakfast package but we have ate there before , and the food quality is always good. Location is near science park if you want more food options and this is walkable (30 minutes) or by 2 minute bus. We would definitely come back again for another memorable staycation. Thanks guys

Reviewed July 19, 2019

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9.6
Exceptional
Marketa from Hong Kong SAR, China
Family with teens
1 King Bed Harbour View
Stayed 2 nights in September 2021

Great hotel, we hope to be back ”

We were very pleasantly surprised by kindness and helpfulness of the hotel staff at the reception, room service, gym staff, cleaning staff as well as concierge. Nothing was a problem for them and their attitude was exceptional. Another pleasant surprise was the size of the room, even though the space has not been used efficiently. The bed was very comfortable and for 330 HKD extra we got an additional bed for our teenager. We ordered room service twice and both time the food was very good. Location of the hotel is great for outdoor activities, such as cycling and hiking. You can hire a bike from the hotel, but outside rental places are much cheaper. We also managed to book one hour of tennis with three rackets and three tennis balls for free at the outdoor tennis court at the hotel. The tennis court looked a bit dated. The gym looked spacious and well-equipped, overlooking the swimming pool. The swimming pool looked very nice and we wished we stayed longer and could test it. Unlike in other Hong Kong hotels there were no queues or booking for the swimming pool. It was available all hours from 7am to 9 pm. The Hyatt Regency was one of the best hotels we had staycation in Hong Kong, and we hope to stay there again some day soon.

Reviewed September 20, 2021

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10.0
Exceptional
Chong from Hong Kong SAR, China
Family with young children
2 Twin Harbour View
Stayed 1 night in September 2020

A very nice hotel which I would like to recommend to everyone”

A high class hotel. Excellent services with very friendly and polite staffs. Location is great, just 3 minutes walk from University MTR Station. There is a public transport interchange nearby, many taxis are waiting, very convenient. The room is very clean, very comfortable. 100% value for money. Highly recommended!

Reviewed September 28, 2020

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10.0
Exceptional
SHUK from Hong Kong SAR, China
Family with teens
2 Twin Beds
Stayed 1 night in October 2020

I can't thank you enough for the good care and arrangement from the assistant manager miss katrina li and gymroom senior kuen of this wonderful hotel to my accident today.”

blessing you and your team all the best in the future ever and ever whatever personally or career related ! all of you bring us the most beautiful memory in this sad period of hong kong. every progress, looking forward to see you guys later when we have consective holidays soon.

Reviewed October 26, 2020

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10.0
Exceptional
David from Hong Kong SAR, China
Solo traveler
1 King Bed
Stayed 1 night in September 2018

Great Hotel”

Check in was efficient and done with a smile. Very spacious and comfortable room (for HK) with great views across the Tolo Harbour to the hills beyond. Would definitely consider staying again .

Reviewed January 29, 2019

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10.0
Exceptional
Leslie from Hong Kong SAR, China
Solo traveler
1 King Bed
Stayed 1 night in August 2019

Great value for money”

Even though the hotel is a few stops from Shatin, it's actually closer to the MTR than the hotels in Shatin, MUCH newer, much nicer (big rooms, fabulous service) and the Hyatt quality. They have one of the best Chinese restaurants in HK which makes the best Peking duck I have ever eaten in Hong Kong.

Reviewed August 30, 2019

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10.0
Exceptional
Dowler from Hong Kong SAR, China
Couple
1 King Bed Harbour View
Stayed 2 nights in October 2020

Great staycation hotel ”

Good location for nearby hikes and cycling. Breakfast good (apart from the coffee which could be better). Nice room with good Harbour view. Pool area a very nice place to spend the afternoon.

Reviewed April 08, 2021

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10.0
Exceptional
Nicola from Hong Kong SAR, China
Family with young children
1 King Deluxe
Stayed 2 nights in February 2021

Great as always”

Stayed in the one bedroom room which was a great space especially with young children. Excellent breakfast buffet and there is such a lot to do in the area for children. Will be back again soon for this great staycation

Reviewed February 22, 2021

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10.0
Exceptional
Yin from Hong Kong SAR, China
Couple
1 King Bed Harbour View
Stayed 1 night in October 2020

Early Check-in”

Generally, the Hotel was great. One drawback was, the reception staff was not helpful in arranging early-in. I made this request when placing my order, and arrived at 2pm to check-in. However, I still have to wait till 3pm to receive my key card....I was quite disappointed about this.

Reviewed October 29, 2020

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10.0
Exceptional
SO from Hong Kong SAR, China
Family with teens
2 Twin Beds
Stayed 2 nights in April 2022

Comfortable and Clean space for relaxing ”

Convenient location which just besides the MTR station and the Chinese University l. Have 7-11 store downstairs and can take MTR to go out. If the room with seaview, the view is wonderful.

Reviewed May 01, 2022

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9.6
Exceptional
GERLIE from Hong Kong SAR, China
Family with young children
Two Bedroom Executive 1 King Bed 1 Twin Bed Room
Stayed 1 night in June 2022

Wonderful place ”

Money was worthy of our stay. Staying 1 night at deluxe 2 bedroom suits. My grand daughter enjoyed, my daughter love the place , they enjoyed the view of harbour while having music . It’s so lovely day of our stay . Good service and clean place .

Reviewed June 14, 2022

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10.0
Exceptional
Tsun from Hong Kong SAR, China
Solo traveler
2 Twin Beds
Stayed 1 night in September 2020

Politeness and service quality from front desk agent”

Nathan provided completed quality service with free upgrade room for me. He was considerable and provided solutions under bad weather. Good first impression from him!

Reviewed September 20, 2020

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9.6
Exceptional
Nyasha from Hong Kong SAR, China
Solo traveler
1 King Bed Harbour View
Stayed 2 nights in September 2020

Great hotel”

I went for a staycation to rest and relax and Hyatt was great! Stay were friendly and helpful, food was delicious, had a king sized bed in a harbor view room which has a gorgeous view and bed was really comfy. Had a massage at Melo Spa which was amazing. My stay was so good I extended it further - it was just what I needed. Thanks to the staff at the Hyatt for such an amazing and restful stay 🤗

Reviewed October 12, 2020

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10.0
Exceptional
Janice from Hong Kong SAR, China
Couple
1 King Bed
Stayed 1 night in January 2019

Love it”

Friendly staffs, nice environment, nice hotel. Love the food at buffet breakfast and shatin 18. Everything so perfect!

Reviewed January 07, 2019

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10.0
Exceptional
Jamuna from Hong Kong SAR, China
Family with young children
Two Bedroom Executive 1 King Bed 1 Twin Bed Room
Stayed 1 night in May 2021

Amazing stay!”

We had wonderful staycation with my family to celebrate my husband’s birthday. Customer service was impeccable, highly recommend!

Reviewed May 19, 2021

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9.6
Exceptional
Jia from Singapore
Business traveler
2 Twin Beds
Stayed 6 nights in October 2018

Exceptional”

Quite a big room, especially for Hong Kong standards. Located next to the MRT station (about 3 mins walk), which was very convenient. Room was clean and comfortable. I enjoyed my stay very much and will definitely consider staying here again.

Reviewed March 03, 2019

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10.0
Exceptional
cyber from Hong Kong SAR, China
Business traveler
1 King Deluxe
Stayed 1 night in August 2020

Very good place”

clean and very convenience place. Worth to be revisit

Reviewed September 24, 2020

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10.0
Exceptional
Hau from Hong Kong SAR, China
Group
2 Twin Beds
Stayed 1 night in May 2022

Exceptional”

Convenient location and nice room service. The staff were so friendly. Wanna come next time to enjoy the gum room and swimming pool

Reviewed May 29, 2022

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10.0
Exceptional
Tsz from Hong Kong SAR, China
Solo traveler
1 King Bed
Stayed 2 nights in May 2022

Exceptional”

always enjoy my time being there. spacious room and pleasant facilities. great place to have a break!

Reviewed June 06, 2022

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10.0
Exceptional
Siu from Hong Kong SAR, China
Family with young children
2 Twin Beds
Stayed 1 night in October 2020

Good staycation experience”

Good environment! Just a bit trade off as we could hear the noise from other rooms

Reviewed October 04, 2020

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