I'M Hotel
I'M Hotel
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10.0
Exceptional

"Very good location."

ELMER

|

April 30, 2018

Classic Studio - Bed I'M Hotel
Classic Studio - Bed
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Lobby I'M Hotel
Lobby
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Lobby I'M Hotel
Lobby
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Swimming pool I'M Hotel
Swimming pool
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See map I'M Hotel
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Excellent
Location
8.7
See all 6 photos I'M Hotel
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What guests are saying:
Best hotel in Makati. Should give a try
Faizal from Malaysia
Business traveler
All in one spa, delicious all day buffet, jellyfish rooftop bar, amazing masseuses and the dollar stretches very far!! Highly recommended. -Gabe Lombardi & Danielle Strange, repeat visitors from Guam
Gabriel from Guam
Couple
nice and clean room, staff are very accommodating and polite
Marrah from Philippines
Family with young children
Appart from keeping5000 bond, stains on sheets, said need to replace, dry cleaning would have fixed
Phillip from Australia
Couple
It was great staycation experience. The Spa also provide superb services.
Jonah from Philippines
Family with young children
What a relaxing staycation, my husband was surprised by the birthday cake in our room... I didnt ask for it but hinted that it was his birthday... so I can say the reviews are real... parking was not a problem, we breezed thru check in and had a relaxing massage.
Charisse from Philippines
Family with teens
The room is quite big, with minibar.
Engelbert from Philippines
Couple
Only con was there was a long line during check in and check out, and noticed that it took a long time for the staff to process these requests as compared to other hotels.
James from Philippines
Couple
Clean room and food was great. Many reasons to come back.
donna from Philippines
Couple
Great service and nice hotel. No smoking rooms so I had to take the suit in order to have a smoking balcony. For a suit the price was good but I really didn't need a suit. Same re bathtub - only have them in the suit rooms.
Omri from Israel
Solo traveler
Newly built

I'M Hotel

Excellent location
- Inside city center
- What's nearby?
Excellent
From 1705 reviewsSee what guests said
8.6
/
10
Exceptional cleanliness
9.0
Recommended by 89% of guests
Value for money8.3
Location rating8.7
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport5.8 km
  • Airport transfer

  • Located in heart of Manila

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
This property is in high demand!Booked 245 times since yesterday | 31 travelers are looking at this property right now
2 Bedroom Junior Suite
2 Bedroom Junior Suite
...
  • Room size: 70 m²/753 ft²
  • City view
  • 1 king bed & 1 king bed
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2 Bedroom Executive Suite
2 Bedroom Executive Suite
...
  • Room size: 82 m²/883 ft²
  • City view
  • 1 king bed & 2 single beds
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Indulgence Room
Indulgence Room
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed
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One Bedroom Suite
One Bedroom Suite
...
  • Room size: 57 m²/614 ft²
  • City view
  • 1 king bed
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Suite Two Bedrooms
Suite Two Bedrooms
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  • Room size: 82 m²/883 ft²
  • Bathtub
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Executive Prestige Twin Room
Executive Prestige Twin Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 double beds
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Premier Suite
Premier Suite
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
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Executive Prestige King Room
Executive Prestige King Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
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Classic Studio
Classic Studio
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
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Prestige Room
Prestige Room
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 single beds
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Have a question for I'M Hotel?

What people love about the property

  • 10.0
    Exceptional

    "Very spacious room and modern structure."

    Sarina G.

    |

    March 17, 2018

  • 10.0
    Exceptional

    "The staff are all very respectful and I especially love Antidote!"

    Angelica

    |

    February 15, 2018

  • 10.0
    Exceptional

    "Have a great stay here."

    Willy

    |

    February 7, 2018

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More about I'M Hotel

More about I'M Hotel

7.6
Very good

"Nice hotel and good location..."

maria R.

|

April 7, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Filipino cuisine
Filipino cuisine
Vatel Restaurant Manila
3.4 km Filipino, French, Mediterranean
iBread
5.0 km Filipino
Hizon's Cakes & Pastries
5.5 km Filipino
American cuisine
American cuisine
Bacolod Chicken Express
1.9 km American, Asian, Filipino
Wild West Roadhouse Grill
3.0 km American
Shakers
3.4 km American, Asian, Filipino
Asian cuisine
Asian cuisine
Seoul Galbi
90 m Asian, Korean
Chicken Charlie
120 m Asian, Fast food
Eat Now
160 m Asian, Korean

What they offer

10.0
Exceptional

"Very good hotel"

Modar

|

February 10, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1705)Booking.com Reviews (2039)
8.6
/
10
Cleanliness9.0
Facilities8.7
Location8.7
Service8.5
Value for money8.3
Provided by verified guests of Agoda
All languages
All guests (1705)
All room types
Showing 619 verified guest comments
12345
8.4
Excellent
Karen from Australia
Couple
Classic Studio
Stayed 1 night in December 2018
Highly recommend”
My husband and I have stayed here twice and both visits were enjoyable. The rooms were clean and spacious. The food was delectable. Staff were always courteous and helpful. The spa package was absolutely heavenly and the whole vibe of the hotel is trendy and chic. Highly recommend this place.
Reviewed December 11, 2018
Dear Valued Guest, Warm Greetings! Thank you for your review and appreciate you sharing your experience here at I'M Hotel. We are glad to know that you had an amazing stay with us and your kind words truly give us great inspiration. Looking forward to be at your service soon. Best Regards, Ayie del Rosario Reservations Officer
Responded December 13, 2018
I'M Hotel
10.0
Exceptional
AHMED
Couple
Indulgence Room
Stayed 4 nights in December 2018
My I'M hotel experience”
->Budget wise this hotel is cheaper than most of five star hotels in Makati and provide a better amenities and services -> the location is perfectly accessible to all important establishment such as embassy,malls, different variety of restaurants and also its not hard to find a money-changer which is the most important for a tourist visitor. -> cleanliness is not a problem they always clean the room and refill the consumable items in our room. For most hotel they only give 2 bottled water but I'am hotel always add 4 bottles a day and replace the towels and bathrobes -> the staffs will always smile and great to their guest and do the extra mile for their effort specially the guy who lend me a lighter when I need it badly to smoke. Since my lighter got confiscated at the airport. So its a big thumbs up for the staffs All and all I will highly recommend I'm hotel for their excellent customer service. I wish all hotels are same standard as this hotel.
Reviewed December 10, 2018
Dear Valued Guest, Warm Greetings! Lovely to hear from you and thank you choosing to spend some of your valuable time with us. We are delighted happy to hear that you had a great time and we would also like to thank you for your very positive feedback. It would be such a pleasure to personally welcome you back. Best Regards, Ayie del Rosario Reservations Officer
Responded December 13, 2018
I'M Hotel
9.6
Exceptional
Joyce from Philippines
Couple
Indulgence Room
Stayed 1 night in December 2018
Relaxing best pool”
Relaxing good location affordable high end
Reviewed December 11, 2018
Dear Valued Guest, Greetings from I'M Hotel! Thank you for taking the time to write your review of our property. We really appreciate your feedback regarding our service and facilities. Rest assured that I will share your experience to our team members. We look forward to seeing you again soon. Best Regards, Ayie del Rosario Reservations Officer
Responded December 13, 2018
I'M Hotel
9.6
Exceptional
Jose from Macau
Couple
Classic Studio
Stayed 5 nights in December 2018
Exceptional”
Unacceptable to need an extra charge at breakfast every morning for an expresso coffe.
Reviewed December 11, 2018
Dear Valued Guest, Thank you very much for your review for your recent stay at I'M Hotel. Your feedback is extremely valuable to us. Please let us know what exactly happened so we can go further regarding this matter. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to personally welcome you back. Best Regards, Ayie del Rosario Reservations Officer
Responded December 13, 2018
I'M Hotel
7.6
Very good
CHA from Malaysia
Family with young children
Classic Studio
Stayed 5 nights in November 2018
Boutique Hotel in Makati”
The hotel is clean and new, we are satisfied with its overall service and facilities however just the matter of their Breakfast which is totally lousy and repeated every day, you won't want to eat the same thing every day for week. Anyhow, the staff is polite and the hotel is safe for travellers.
Reviewed December 04, 2018
Dear Valued Guest, Warm Greetings from I'M Hotel! Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us. I greatly appreciate your comments about aspects that needs updating. Please be assured that your valuable comments are well-noted and be shared with the team members from Food and Beverage department for corrective action. We look forward to your next visit. Best Regards, Ayie del Rosario Reservations Officer
Responded December 05, 2018
I'M Hotel
9.6
Exceptional
Arden from Philippines
Couple
Classic Studio
Stayed 1 night in December 2018
Exceptional”
Everything is perfect except that you charge your guest with parking fee even though we stayed at your hotel. This is my first time to encounter like this. All other hotels are free of parking if you check in with them
Reviewed December 04, 2018
Dear Valued Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us. I greatly appreciate your comments. Rest assured that your comments are well noted and be shared with the team. It would be such a pleasure to welcome you back. Best Regards, Ayie del Rosario Reservations Officer
Responded December 04, 2018
I'M Hotel
8.4
Excellent
Linafel from Philippines
Family with young children
Executive Prestige Twin Room
Stayed 1 night in December 2018
Excellent”
Great
Reviewed December 12, 2018
Dear Valued Guest, Warm Greetings! Thank you for spending your quality time with us and appreciate your time to share with us your experience at I'M Hotel. We look forward to welcome you back soon. Best Regards, Ayie del Rosario Reservations Officer
Responded December 13, 2018
I'M Hotel
9.6
Exceptional
Charisse from Philippines
Family with teens
Prestige Room
Stayed 1 night in October 2018
Surprise! Surprise!”
What a relaxing staycation, my husband was surprised by the birthday cake in our room... I didnt ask for it but hinted that it was his birthday... so I can say the reviews are real... parking was not a problem, we breezed thru check in and had a relaxing massage.
Reviewed November 05, 2018
Dear Valued Guest, Thank you very much for taking the time to review our property. We are glad that you liked everything during your stay here. It's always heart warming to know that you have enjoyed celebrating your birthday with us. We hope to see you again!  Best Regards, Ayie del Rosario Reservations Officer
Responded November 09, 2018
I'M Hotel
8.8
Excellent
Richard from United Kingdom
Couple
Classic Studio
Stayed 4 nights in October 2018
Great location and staff”
Chose this hotel over New World this time - I usually stay at New World. I will choose I'M again for the really friendly staff and value for money. The Antidote roof bar is brilliant to end an evening and ultra cool to hang out there. Restaurant is excellent value. It is far less 'corporate' and cold than New World and Peninsula etc etc.....the pool isn't awesome but the gym is just fine for travelling.
Reviewed November 02, 2018
Dear Valued Guest, Warm Greetings from I'M Hotel! Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us. I greatly appreciate your comments and please be assured that your valuable comments are well-noted and be shared with the team members for encouragement. We look forward to your next visit. Best Regards, Ayie del Rosario Reservations Officer
Responded November 04, 2018
I'M Hotel
8.8
Excellent
Tan from Malaysia
Couple
Classic Studio
Stayed 2 nights in October 2018
Friendly staff and hospitality service ”
Been stay here many times, one of my favourite hotel, celebrate Wedding Anniversary with my wife for this time, last time celebrated my wife Birthday, we are really enjoying all the hotel facilities and comfortable bed, and also want to thanks to Front desk all the staff, especially Mika, my wife really happy about our room, really appreciate, i will be back to this hotel again as my every years any celebration, thank you so much!. For Bfast i had some feedback, Chicken sausages is salty, Pork adobo also salty, please look into it, thanks!.
Reviewed October 29, 2018
Dear Valued Guest, Warmest greetings from I'M Hotel! We would like to thank you for making us your choice of accommodation and for taking the time to write the kind review. We are delighted to learn of your satisfaction about our service and amenities, especially for the special commendation to Mika, our Front Office Associate. Rest assured that we will address these matters accordingly to avoid recurrences in the future. We look forward to welcoming you back in the near future. Best Regards, Ayie del Rosario Reservations Officer
Responded October 29, 2018
I'M Hotel
8.0
Excellent
Thien from Malaysia
Solo traveler
Classic Studio
Stayed 4 nights in October 2018
Nice room with city view, nice spa centre with sauna and onsen pool,”
Lovely staffs, very friendly and speak good English. However one thing I didn't quite happy was bout the housekeeping. I did put up the "DND" mode, the attendant still went in and cleaned my room 😴😴 Food was great and worth trying. Tried the massage, nothing to shout about. But can give a try, super value to get the spa package together with the buffet.
Reviewed October 25, 2018
Dear Valued Guest, It is with disappointment to know that there were aspects of your stay that did not meet your needs and expectations. Allow me to further investigate what transpired during your stay. Rest assured that we will address these matters accordingly to avoid recurrences in the future. Best Regards, Ayie del Rosario Reservations Officer
Responded October 26, 2018
I'M Hotel
9.6
Exceptional
brendan from Australia
Couple
Indulgence Room
Stayed 4 nights in September 2018
The Bacon, wont somebody please think of the BACON. ”
This is a great hotel to stay at. The staff are so friendly and helpful. The beds are SUPER SUPER soft marshmallow clouds. I just love them. The pool is exciting (clear sides and bottom), I can see the street below (but its cold). The Breakfast was fantastic. Great selection of everything........ Except the bacon. They serve it up sparingly because its hand grilled instead of oven baked in bulk, so anticipate a wait for your serve. Everything else was to my liking.
Reviewed October 23, 2018
Dear Valued Guest, Warm Greetings from I'M Hotel! Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us. I greatly appreciate your comments about aspects that needs improvement. Please be assured that your valuable comments are well-noted and be shared with the team members. We look forward to your next visit. Best Regards, Ayie del Rosario Reservations Officer
Responded October 23, 2018
I'M Hotel
10.0
Exceptional
Paul from Papua New Guinea
Couple
Classic Studio
Stayed 1 night in October 2018
Clean and Big Room”
This Hotel is rated five star hotel. Hotel is clean and Rooms are big. Breakfast buffet is more a four star hotel type. Needs to be upgraded to five star. Could not locate the night club and karaoke as indicated on hotel facilities. Had roof deck bar and pool side bar.
Reviewed October 09, 2018
Dear Valued Guest, Warm Greetings! Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us. I greatly appreciate your comments about aspects that needs improvement. Rest assured that your comments are well noted and be shared with Food and Beverage team. It would be such a pleasure to welcome you back. Best Regards, Ayie del Rosario Reservations Officer
Responded October 09, 2018
I'M Hotel
8.4
Excellent
David from United Kingdom
Family with young children
Executive Prestige Twin Room
Stayed 1 night in October 2018
Good hotel but choose your room carefully!”
Some of the rooms have an adjoining door through to the next room (which presumably can be unlocked) for people who are traveling together. However, this means that you can hear everything that is happening next door. With noisy neighbours, we had to ask to change rooms in order to avoid a bad night's sleep. The upgrade cost us extra cash. This really is a poor design. Otherwise, the rooms are spacious, the pool is very nice (but the water is a little cold as it is mostly covered and the music is too loud), and the bar at the top with huge tanks for jellyfish is really nice, with reasonably priced drinks.
Reviewed October 08, 2018
Dear Valued Guest, Warm Greetings from I'M Hotel! Thank you very much for your review of your recent stay at our hotel. I greatly appreciate your comments about aspects of the room that needs corrective action. Rest assured that your comments are well noted and be shared with the team. I hope that I can convince you to change your mind about another visit to our property. Best Regards, Ayie del Rosario Reservations Officer
Responded October 09, 2018
I'M Hotel
8.0
Excellent
Willard from Philippines
Family with teens
Prestige Room
Stayed 1 night in September 2018
Great Hotel with Untrained Staff”
Brand New Trendy Hotel in Central Business District. SeeThrough (to Street below) Swimming Pool is Amazing. Roof Top Bar has an great view of Manila complete with Jelly Fish Tank. Teenages not allowed on Roof Top even at 5pm when it opened just to see the View & Jelly Fish Staff is poorly Trained and Rude. Limited English among Staff. Talked to Managers but found that they also needed to be TRAINED.
Reviewed October 04, 2018
Dear Valued Guest, Warm Greetings from I'M Hotel! We would like to thank you for making us your choice of accommodation during your recent stay. Your feedback are appreciated and duly noted. Please accept my most sincere apologies for the inconvenience you have experienced. Rest assured that we are working on immediate improvements of each single aspect to avoid recurrences in the future. Best Regards, Ayie del Rosario Reservations Officer
Responded October 04, 2018
I'M Hotel
8.8
Excellent
Rodelia from United Arab Emirates
Family with teens
2 Bedroom Junior Suite
Stayed 1 night in September 2018
Two thumbs up!”
Excellent service & Staff 👍👍😃We enjoyed our 1 night stay. Thanks a lot for upgrading our room.. from junior suite to executive suite❤️and of course thank u for giving a complementary cake for my nephew 😍😍 wl surely come back next time 😍
Reviewed September 27, 2018
Dear Valued Guest, Warm Greetings! Thank you for choosing I'M Hotel as the hotel of choice or your recent stay. We are more than happy to know that your stay was made enjoyable by our service and team members. We are delighted to know that you appreciate the special cake that we provided for you. We hope to have you again for a better and more memorable stay. Best Regards, Ayie del Rosario Reservations Officer
Responded October 02, 2018
I'M Hotel
9.6
Exceptional
Michelle from Philippines
Couple
Executive Prestige King Room
Stayed 3 nights in September 2018
Exceptional”
From the moment we checked in staff showed great service. Breakfast has a lot of variety and good quality. Rooms was like brand new. Would stay at IM hotel again when im in Manila and would recommend it to my friends
Reviewed September 24, 2018
Dear Valued Guest, Warm Greetings! Thank you for choosing I'M Hotel as the hotel of choice or your recent stay. It is indeed a pleasure to know that you enjoyed our service and facilities. Also, We are delighted to receive your kind words of appreciation for the services provided by our team members and for your recommendation. We look forward to seeing you again. Best Regards, Ayie del Rosario Reservations Officer
Responded September 25, 2018
I'M Hotel
9.6
Exceptional
Fe from Philippines
Family with teens
Classic Studio
Stayed 1 night in September 2018
The best hotel in makati..”
Happiest birthday celebration...they prepared ballons and cake at our room..my daughter was surprised....we love the transparent pool..we alao enjoyed our dinner at the 4th flr their staff are very attentive our needs..we surely go back on october.
Reviewed September 23, 2018
Dear Valued Guest, Warm Greetings! Thank you for your positive review. Our vision is to create a memorable hotel experience for our guests and we are delighted to hear that we have exceeded your expectations. It was a pleasure having you and your lovely family and we look forward to welcoming you back again in the future. Best Regards, Ayie del Rosario Reservations Officer
Responded September 24, 2018
I'M Hotel
9.6
Exceptional
Maria from Philippines
Group
Executive Prestige Twin Room
Stayed 2 nights in August 2018
Exceptional”
The room is very spacious and I like that the bath and toilet are separated. We were also happy with the welcome mini cake (usually it is just welcome drinks) and complimentary mini bar (a bag of nuts, a jar of delicious cookies, and 2 cans of cola) for our first night. And definitely a plus is the free use of onsen until 2am daily. It was my first time to try onsen and i felt really relaxed. The pool area is also a nice place to hang out even if you don't feel like swimming (but you will want to jump in the pool because the water's so inviting). Also, they have a nice roofdeck bar and very accessible to other food establishments and the Makati business district. The staff, I agree, are all courteous and very accommodating, you will feel so welcomed. Definitely a worthy place for a staycation.
Reviewed September 17, 2018
Dear Valued Guest, Warm Greetings! Thank you for staying with I'M Hotel and sharing your positive review. Our vision is to create a memorable hotel experience for our guests and we are delighted that you appreciate the special cake that was provided during your stay. We are delighted that overall you had a wonderful experience. We are looking forward to welcoming you back in the near future. Best Regards, Ayie del Rosario Reservations Officer
Responded September 18, 2018
I'M Hotel
8.0
Excellent
Abdullah
Group
Classic Studio
Stayed 1 night in November 2018
Good ”
I stayed only one night, it’s comfortable, cleanly rom, and staff are good and honesty, I forgot my AirPod after i did the checkout, so I called them to look ,about my AirPod, they gave back it to me, the option what mention in agoda dosen’t match Smoking area so small and closed سكنت يوم واحد والغرفة زينه ومريحه ، الموظفين عندهم امانة وصادقين ، صار لي موقف فيه يوم سويت تسجيل خروج وطلعت من الفندق نسيت سماعاتي كلمتهم وقلت لهم عنها ويوم رجعت للفندق لقوها ورجعوها لي ، وايضا المواصفات الي اطلبها في التطبيق ماهي متطابقة بالفندق لاني اخترت سريرين وغرفة مدخنين وقالو مافي ، ومنطقة التدخين صغيرة ومكتومة
Reviewed November 28, 2018
Dear Valued Guest, Thank you for choosing I'M Hotel as the hotel of choice or your recent stay. It is indeed a pleasure to know that you enjoyed the hotel's facilities. More importantly, we are delighted to receive your kind words of appreciation for the services provided by our team members. Best Regards, Ayie del Rosario Reservations Officer
Responded November 29, 2018
I'M Hotel
12345
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  • Excellent location
  • Manila Bay
  • Buendia 3 MRT Station is within 1.23 km