I'M Hotel
I'M Hotel
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Classic Studio - Bed I'M Hotel
Classic Studio - Bed
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Lobby I'M Hotel
Lobby
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Lobby I'M Hotel
Lobby
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Swimming pool I'M Hotel
Swimming pool
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Location
Excellent
8.7
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I'M Hotel

Excellent location
Stay in the heart of Manila
Have a question for I'M Hotel?
Excellent
From 1114 reviewsSee what guests said
8.6
Recommended by 89% of guests
  • Airport transfer

  • Heart of the city

  • Currency exchange

  • Free Wi-Fi in all rooms

Room choices
Don't miss out!13 travelers are looking at this property right now | 13 travelers have booked today.
2 Bedroom Junior Suite
2 Bedroom Junior Suite
...
  • City view
  • 70 m²/753 ft²
  • 1 king bed
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2 Bedroom Executive Suite
2 Bedroom Executive Suite
...
  • City view
  • 82 m²/883 ft²
  • 1 king bed
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One Bedroom Suite
One Bedroom Suite
...
  • City view
  • 57 m²/614 ft²
  • 1 king bed
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Suite Two Bedrooms
Suite Two Bedrooms
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  • 82 m²/883 ft²
  • Bathtub
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Deluxe Suite Twin
Deluxe Suite Twin
...
  • City view
  • 40 m²/431 ft²
  • 2 double beds
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Premier Suite King
Premier Suite King
...
  • City view
  • 40 m²/431 ft²
  • 1 king bed
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Studio Plus
Studio Plus
...
  • City view
  • 34 m²/366 ft²
  • 1 king bed
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Suite Premier
Suite Premier
...
  • 40 m²/431 ft²
  • Bathtub
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Double Prestige
Double Prestige
...
  • 40 m²/431 ft²
  • Bathtub
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Studio Premier
Studio Premier
...
  • City view
  • 37 m²/398 ft²
  • 2 single beds
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More about I'M Hotel

More about I'M Hotel

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Filipino cuisine
Filipino cuisine
Vatel Restaurant Manila
3.4 kmFilipino, French, Mediterranean
iBread
5.0 kmFilipino
Hizon's Cakes & Pastries
5.5 kmFilipino
Asian cuisine
Asian cuisine
Seoul Galbi
90 mAsian, Korean
Chicken Charlie
120 mAsian, Fast food
Eat Now
160 mAsian, Korean
Chinese cuisine
Chinese cuisine
Chin's Express
3.7 kmChinese, Fast food
Hap Chan Tea House
4.0 kmChinese
Caffe La Lotte Restaurant
4.5 kmChinese

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1114)Booking.com Reviews (1439)
8.6
Excellent
Cleanliness9.0
Facilities8.7
Location8.7
Service8.4
Value for money8.2
Provided by verified guests of Agoda
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Showing 423 verified guest comments
12345
10.0
Exceptional
Mary from Australia
Couple
Classic Studio
Stayed 4 nights in June 2018
Last leg of the trip”
I’M hotel is new and modern, staff are friendly and knows how to handle with difficult guests, it’s located in one of the busiest street in Makati, however it is still secured and you feel safe as security looks out for your safety.
Reviewed June 19, 2018
9.2
Exceptional
Thi from Vietnam
Couple
Studio Plus
Stayed 3 nights in April 2018
Very new and valuable 5 star Hotel in Center of Manila :X”
Everything in here is fantastic! Nice staff, high security, easy to travel by walk, beautiful pool with great music bar. The spa service and quality are amazing! Visitors must try this one.
Reviewed June 19, 2018
8.0
Excellent
Conrado from Philippines
Solo traveler
Classic Studio
Stayed 5 nights in June 2018
Great place”
I was not able to use any of the facilities because I got sick due to the weather but I have enjoyed my stay in this hotel. My only concern is that the blanket is not hotel standard. They are not the proper duvet that hotels use. The pillows are amazing though and the service.
Reviewed June 19, 2018
Dear Valued Guest, Warm Greetings from I'M Hotel! Thank you very much for your candid review of your recent stay at our hotel we appreciate your feedback which will allow us to address these matters that require our attention. Your comments are well-noted and be shared with the team. We look forward to your next visit. Best Regards, Ayie del Rosario Reservations Officer
Responded June 19, 2018
I'M Hotel
8.0
Excellent
Conrado from Philippines
Solo traveler
Classic Studio
Stayed 1 night in June 2018
Great place”
I enjoyed my stay except that the blankets are substandard. It would be great if the duvet are hotel quality, not just blankets.
Reviewed June 19, 2018
Dear Valued Guest, Warm Greetings! Thank you very much for your review of your recent stay at I'M Hotel. Your feedback is extremely valuable to us. I greatly appreciate your comments about aspects that needs updating. Please be assured that your valuable comments are well-noted and be shared with the team members. We look forward to your next visit. Best Regards, Ayie del Rosario Reservations Officer
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I'M Hotel
10.0
Exceptional
michelle from Philippines
Business traveler
Studio Plus
Stayed 1 night in June 2018
impressive customer service”
IM always impresses me everytime I stay over. service is fast and efficient, room and beddings is very comfortable and clean, staff are courteous and polite. the only thing that needs improvement us the food selection which can be quite disappointing given the limited variety. if they could only improve this and it would be worth a 100% rating.
Reviewed June 18, 2018
Dear Valued Guest, Warm Greetings! Thank you for choosing I'M Hotel as the hotel of choice or your recent stay. It is indeed a pleasure to know that you enjoyed the hotel's facilities. We are delighted to receive your kind words of appreciation for the services provided by our team members. Rest assured that we will address these matters accordingly to improve. Thank you and we hope you will consider to visit us again. Best Regards, Ayie del Rosario Reservations Officer
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I'M Hotel
4.4
Jeremy from Macau
Couple
Deluxe Suite King
Stayed 3 nights in June 2018
very disappointed”
Didn't deliver what the marketing promises. i am not sure how this place gets such good reviews. i spent 3 nights and was expecting something a bit special. but it was all just functional and mediocre. would be fine as a budget hotel if cheaper. or a business hotel if just in and out. but don't recommend for a vacation. and watch the price it isn't worth more than other places. the rooms are big but empty and the "free mini bar" is a can of pepsi and a can of 7UP.
Reviewed June 18, 2018
9.6
Exceptional
Sandra from Philippines
Group
Deluxe Suite Twin
Stayed 1 night in June 2018
My favorite hotel in Makati!”
The first time I saw this hotel, I really liked its design and modernity, and finally, I was able to check-in here. The experience was great. We were already assisted before entering the hotel. Staff were friendly and courteous. Check-in/check-out line gets pretty long especially since we checked-in Friday. We were given welcome drinks and was assisted again until our room. Room was big and spacious with a modern style, which I love. We were also given a welcome cake, which served in our room. However, sometimes the wifi gets really slow and unstable. There was also only one trash bin in the room. No trash bins in the toilet room & shower room. Also, room needs a little more lighting for me as it is a bit dark. But overall, will definitely recommend! Love the pool as well. See you in my next visit, I’m Hotel!
Reviewed June 17, 2018
Dear Valued Guest, Warm Greetings from I'M Hotel! Thank you for taking the time to share your positive feedback. We appreciate the time you took to write your valuable comments towards our service, amenities, and facilities. We look forward to your next visit. Best Regards, Ayie del Rosario Reservations Officer
Responded June 19, 2018
I'M Hotel
10.0
Exceptional
Sarah from Philippines
Family with young children
Deluxe Suite Twin
Stayed 1 night in June 2018
Very good”
.
Reviewed June 17, 2018
Dear Valued Guest, Greetings from I'M Hotel! Thank you for taking the time to write your review of our property. We look forward to seeing you again soon. Best Regards, Ayie del Rosario Reservations Officer
Responded June 19, 2018
I'M Hotel
8.0
Excellent
Soe from Singapore
Business traveler
Double Standard
Stayed 4 nights in February 2018
Good time”
I do really enjoy staying at I'M hotel. One of the best hotel that I had experienced.
Reviewed June 15, 2018
Dear Valued Guest, Warm Greetings! Thank you for choosing I'M Hotel as the hotel of choice or your recent stay. It is indeed a pleasure to know that you enjoyed the hotel's facilities especially the Onsen Spa. We look forward to seeing you again. Best Regards, Ayie del Rosario Reservations Officer
Responded June 19, 2018
I'M Hotel
8.0
Excellent
Lazarus from United States
Couple
Double Prestige
Stayed 2 nights in June 2018
Great If...”
This hotel is great if you don't mind a cab ride to the popular destinations. If the red light district is your interest, then this place is a 3 minute walk. This is a newer property [as of June 2018] and as such, everything is in pretty good condition. The breakfast buffet is almost 5 star. Room service is prompt, with a reasonable selection. Staff are first rate. Wi-Fi is fast. Do note, if you get one of the rooms that has one adjoining, the sound isolation is pretty poor... You can hear everything going on in the next room. that's fine if it's your kids in the next room, but not so great if It's a noisy couple. Make your requests known when checking in. Staff are very accommodating.
Reviewed June 09, 2018
Dear Valued Guest, Greetings from I'M Hotel! Thank you for taking the time to write your review of our property. We really appreciate your feedback regarding our service and facilities. Rest assured that I will share your experience to our team members for improvement and corrective action. We look forward to seeing you again. Best Regards, Ayie del Rosario Reservations Officer
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I'M Hotel
8.8
Excellent
Tan from Malaysia
Couple
Classic Studio
Stayed 1 night in May 2018
Friendly staff ”
Overall everything was good!, our first time staying here, Breakfast buffet was good! , pool was great!, even rooftop bar also nice!, but the staff of rooftop bar not that alert, been calling few times nobody taking my drinks order, drink is ok, but food so so, hopefully next time will be better. Front desk need some back-up when is busy check in and check out peak period.
Reviewed June 06, 2018
Dear Valued Guest, Thank you for choosing I'M Hotel as the hotel of choice or your recent stay. It is indeed a pleasure to know that you enjoyed the hotel's facilities. More importantly, we are delighted to receive your kind words of appreciation for the services provided by our team members. Rest assured that I will share your experience to our team members for improvement and correction. Best Regards, Ayie del Rosario Reservations Officer
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I'M Hotel
9.2
Exceptional
Eliza from Philippines
Couple
Classic Studio
Stayed 2 nights in June 2018
Good service, good location”
Staff is very attentive. Great pool. Walking distance to Century City Mall and great restaurants in Poblacion area (such as El Chupacabra). There's a 24hour North Park right across the street.
Reviewed June 05, 2018
Dear Valued Guest, Warmest Greetings from I'M Hotel! Thank you very much for taking the time to review our property. We are glad that you liked everything during your stay here. It's always heart warming to see high rating from our valued guests like you. We look forward to welcoming you back. Best Regards, Ayie del Rosario Reservations Officer
Responded June 08, 2018
I'M Hotel
5.2
Fran from Spain
Solo traveler
Deluxe Suite King
Stayed 1 night in May 2018
Not that great”
Room was so-so.
Reviewed June 01, 2018
Dear Valued Guest, Thank you very much for your review for your recent stay at I'M Hotel. Your feedback is extremely valuable to us. Please let us know what exactly happened so we can go further regarding this matter. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to personally welcome you back. Best Regards, Ayie del Rosario Reservations Officer
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I'M Hotel
8.8
Excellent
Andrew from Canada
Solo traveler
Studio Plus
Stayed 2 nights in December 2017
Wandering Chef”
Great hotel, staff was extremely amazing. Traffic in the area was THE worst, if you can avoid the traffic times its really a beautiful hotel. The view at night from the roof top is amazing. Highly recommend staying here. =)
Reviewed May 29, 2018
Dear Valued Guest, Thank you for choosing I'M Hotel as the hotel of choice or your recent stay. It is indeed a pleasure to know that you enjoyed the hotel's facilities. More importantly, we are delighted to receive your kind words of appreciation for the services provided by our team members. Best Regards, Ayie del Rosario Reservations Officer
Responded May 29, 2018
I'M Hotel
9.2
Exceptional
Racine from Philippines
Solo traveler
Classic Studio
Stayed 1 night in May 2018
Great Stay! Value for Money”
Great Staff! Very accomodating. Room was functionality designed well. Pool is nice. Jelly fish bar looks interesting. Too bad I wasn’t allowed late check out because they are full the next day. But it’s all good!
Reviewed May 27, 2018
Dear Valued Guest, Warmest greetings from I'M Hotel! Thank you for making us your choice of accommodation and for taking the time to write the great review of our property. We are glad to learn that you have enjoyed our service and facilities. We look forward to welcoming you back. Best Regards, Ayie del Rosario Reservations Officer
Responded May 29, 2018
I'M Hotel
10.0
Exceptional
Faizal from Malaysia
Business traveler
Classic Studio
Stayed 3 nights in May 2018
Wow, this is great hotel”
This is great hotel to stay, celebrate with your loves one and relax.
Reviewed May 25, 2018
Dear Valued Guest, Greetings from I'M Hotel! Warm Greetings! Thank you for taking the time to write your review of our property. We really appreciate your feedback regarding our service and facilities. We look forward to seeing you again at I'M Hotel! Best Regards, Ayie del Rosario Reservations Officer
Responded May 29, 2018
I'M Hotel
8.0
Excellent
Annamay from Australia
Couple
Classic Studio
Stayed 2 nights in May 2018
We left happy”
The night we arrived, our room was too loud (being close to Burgos St, redlight district). We got moved to another room, where the a/c was not working properly. After 5hrs of going back and forth with the front desk, and being moved from room to room, we finally got settled into a decent room! After complaining we were offered a suite whicj improved the rest of our stay. The hotel is great, but not 5 star compared to other 5 star hotels in Makati. Since they rectified our issues, we are pikely to return now, otherwise I would have dismissed this place to everyone.
Reviewed May 24, 2018
Dear Valued Guest, Warmest greetings from I'M Hotel! Thank you for making us your choice of accommodation and for taking the time to write the great review of our property. We are glad to learn that you have enjoyed our service and facilities. Our staff are very much dedicated to providing exceptional customer service for every guest. We look forward to welcoming you back. Best Regards, Ayie del Rosario Reservations Officer
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I'M Hotel
9.6
Exceptional
DANIEL from United States
Solo traveler
Classic Studio
Stayed 2 nights in May 2018
Great Location”
Great location near to a wide range of bars and restaurants. P Burgos right around the corner. World class spa in the hotel. The only draw back is that you can hear your neighbor’s room... so be discrete lol
Reviewed May 23, 2018
Dear Valued Guest, Warm Greetings! Thank you for choosing I'M Hotel as the hotel of choice or your recent stay. It is indeed a pleasure to know that you enjoyed the hotel's facilities. Rest assured that your comments are well noted and be shared with the team. We hope to see you again. Best Regards, Ayie del Rosario Reservations Officer
Responded May 24, 2018
I'M Hotel
10.0
Exceptional
Ivan from United Kingdom
Couple
Studio Plus
Stayed 4 nights in May 2018
An affordable but luxurious hotel”
The hotel definetely exceeded my expectations, the rooms were affordable, spacious and clean. The bathroom was beautiful, as well as the room and the view from the top was amazing. The staff made you feel very welcome and were also extremely polite. Will visit again!
Reviewed May 18, 2018
Dear Valued Guest, Warm Greetings! Thank you for choosing I'M Hotel as the hotel of choice or your recent stay. It is indeed a pleasure to know that you enjoyed the hotel's facilities. More importantly, we are delighted to receive your kind words of appreciation for the services provided by our team members. We hope to see you again!  Best Regards, Ayie del Rosario Reservations Officer
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I'M Hotel
7.6
Very good
Vanessa from Philippines
Family with young children
Suite Two Bedrooms
Stayed 1 night in May 2018
Had an failure Air conditioning”
During our stay this time, the air condition system is not functioning properly that made our stay uncomfortable. We're able to report the issue but it wasn't fixed.
Reviewed May 07, 2018
Dear Valued Guest,  Warm greetings from I'M hotel! Thank you for choosing us for your recent stay and for sharing your valuable feedback. We are sorry to learn that your expectations were unmet during your stay. Your satisfaction is very important to us and we appreciate your feedback which will allow us to consider how best to address these matters that require our attention. May I know the your number so we can escalate your concern to our team members for corrective action. Thank you and we hope you will consider to visit us again Best Regards, Ayie del Rosario Reservations Officer
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I'M Hotel
12345
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