Ibis Bandung Trans Studio
Ibis Bandung Trans Studio
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"Enjoyable stay, room was excellent clean and cosy."

Aswat

April 27, 2018

Standard Queen Room - Interior view Ibis Bandung Trans Studio
Standard Queen Room - Interior view
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Lobby Ibis Bandung Trans Studio
Lobby
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Interior view Ibis Bandung Trans Studio
Interior view
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Bathroom Ibis Bandung Trans Studio
Bathroom
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Excellent
Location
8.4
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Ibis Bandung Trans Studio

Excellent location
See what's nearby
Very good
From 4600 reviewsSee what guests said
7.8
Recommended by 92% of guests
Value for money7.8
Distance to city center3.80 km
Location rating8.4
Nearest airportHusein Sastranegara International Airport (BDO)
Distance to airport6.8 km
Has restaurantYes
  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Room service [24-hour]

Room choices
7.8
Very good
Room comfort & quality
This property is in high demand!Booked 15 times in the last 24 hours | 5 travelers are looking at this property right now
Standard Queen Room
Standard Queen Room
...
  • City view
  • 18 m²/194 ft²
  • 1 queen bed
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Standard Twin Room
Standard Twin Room
...
  • City view
  • 18 m²/194 ft²
  • 2 single beds
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Family Room
Family Room
...
  • Shower
  • 2 single beds and 1 king be...
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Single Superior
Single Superior
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    Standard (Promo) Room
    Standard (Promo) Room
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      Triple Room
      Triple Room
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        Single Business
        Single Business
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          Double or Twin STANDARD - ROOM ONLY
          Double or Twin STANDARD - ROOM ONLY
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            Double Or Twin Two Bedrooms
            Double Or Twin Two Bedrooms
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              Double Or Twin Superior
              Double Or Twin Superior
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                More about Ibis Bandung Trans Studio

                More about Ibis Bandung Trans Studio

                "Spacious room."

                Reviewed November 20, 2017

                Elizaris from Indonesia

                |

                Family with young children

                An overview

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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                What to eat nearby

                Indonesian cuisine
                Indonesian cuisine
                Lili Padi Cafe & Resto
                1.4 km Indonesian
                Baso Enggal
                1.8 km Indonesian
                Roemah Keboen
                2.0 km Indonesian
                Asian cuisine
                Asian cuisine
                X.O Suki
                120 m Asian, Chinese, Thai
                Chocodot
                120 m Asian, Indonesian
                Arar Express
                130 m Asian, Indonesian
                Cafe
                Cafe
                Canedew
                120 m Cafe
                The Coffee Bean & Tea Leaf
                120 m Cafe
                Artiste Cafe & Lounge
                130 m Cafe

                What they offer

                "Good location"

                Karen from Singapore

                |

                Couple
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                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                Property's guest policies

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                Some helpful facts

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                Real reviews from real guests

                Agoda Reviews (4600)Booking.com Reviews (942)
                7.8
                Cleanliness8.1
                Facilities7.3
                Location8.4
                Room comfort and quality7.8
                Service7.8
                Value for money7.8
                Provided by verified guests of Agoda
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                Room type
                Standard Queen Room
                Standard Twin Room
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                Showing 4141 verified guest comments
                12345
                10.0
                Exceptional
                JOELIA from Malaysia
                Family with young children
                Standard Twin Room
                Stayed 1 night in January 2018
                Modern & Stylish hotel”
                This hotel is very modern & stylish. Very easy access where it is link with the shopping complex & the Theme Park. Will definitely come back to this hotel if I visit Bandung next time
                Reviewed September 12, 2018
                Dear Joelia, It was the right choice to choose ibis Bandung Trans Studio since we are in one location with Trans Studio Mall and Trans Studio Bandung. We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards, Sugiono - Rooms Division Manager
                Responded September 14, 2018
                Ibis Bandung Trans Studio
                10.0
                Exceptional
                Wita from Indonesia
                Family with young children
                Standard Queen Room
                Stayed 1 night in August 2018
                Nice”
                If you're looking for budget hotel with cozy and strategic location, you can choose Ibis Trans. Friendly and helpfull staff, clean room, and nice environment
                Reviewed August 26, 2018
                Dear Wita, We very much appreciate your comments regarding your stay at the Hotel ibis Bandung Trans Studio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards, Sugiono - Rooms Division Manager
                Responded August 28, 2018
                Ibis Bandung Trans Studio
                10.0
                Exceptional
                Theresia from Indonesia
                Group
                Standard Queen Room
                Stayed 1 night in August 2018
                All good”
                All good
                Reviewed August 25, 2018
                Dear Theresia, Thank you for the good review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Regards, Sugiono - Rooms Division Manager
                Responded August 27, 2018
                Ibis Bandung Trans Studio
                6.0
                AK from Brunei Darussalam
                Couple
                Standard Queen Room
                Stayed 2 nights in August 2018
                Do not expect high.”
                I was expecting high about this hotel, since it is in the compound of The Trans Studios. The hotel should be match its standard as it is located in the compound of The Trans. The interior of the room looks like a budget hotel. The pillow and bed very smelly. The price to me personally is too high for that kind of room. This hotel needs to be revamp.
                Reviewed August 13, 2018
                Dear AK, Thank you for taking the time to tell us about your experience at the ibis Bandung Trans Studio. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. We hope to welcome you back to our hotel. Regards, Sugiono - Rooms Division Manager
                Responded August 16, 2018
                Ibis Bandung Trans Studio
                8.8
                Excellent
                Kai
                Business traveler
                Standard Twin Room
                Stayed 2 nights in July 2018
                Convenient place with excellent quick service”
                I travel to Bandung time to time for business, and the reason I chosen this hotel is because it's nearby the TMS and that's the nice place for me to stay since it's very convenient to many places in the city.
                Reviewed August 13, 2018
                Dear Kai, It was the right choice to choose ibis Bandung Trans Studio since we are in one location with Trans Studio Mall and Trans Studio Bandung. We are glad that you enjoyed your stay and hope to see you again very soon. Regards, Sugiono - Rooms Division Manager
                Responded August 16, 2018
                Ibis Bandung Trans Studio
                9.6
                Exceptional
                JAMILAH from Malaysia
                Couple
                Standard Queen Room
                Stayed 3 nights in August 2018
                Ibis Trans Studio meets their pledge to serve within 15 mins after request has been served.”
                Counter staff very helpful in helping us to connect to GRAB What Apps since we are not IT savvy.
                Reviewed August 10, 2018
                Dear Jamilah, We very much appreciate your comments regarding your stay at the Hotel ibis Bandung Trans Studio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Sugiono - Rooms Division Manager
                Responded August 13, 2018
                Ibis Bandung Trans Studio
                9.6
                Exceptional
                Alief from Indonesia
                Business traveler
                Standard Queen Room
                Stayed 2 nights in August 2018
                Exceptional”
                Mudah di akses, dekat dg tujuan bisnis kami, makanannya enak
                Reviewed August 08, 2018
                Alief yang terhormat, Terima kasih atas ulasan yang baik tentang hotel kami. Kami senang bahwa anda telah menikmati kunjungan anda dan kami berharap akan segera berjumpa dengan anda lagi. Regards, Sugiono - Rooms Division Manager
                Responded August 09, 2018
                Ibis Bandung Trans Studio
                8.8
                Excellent
                BIBIANA from Malaysia
                Couple
                Standard Twin Room
                Stayed 4 nights in May 2018
                Perfect location”
                easy to find food and next to trans studio theme park
                Reviewed July 26, 2018
                Dear Bibiana, It was the right choice to choose ibis Bandung Trans Studio since we are in one location with Trans Studio Mall and Trans Studio Bandung. We hope to welcome you back to our hotel very soon. Regards, Sugiono - Rooms Division Manager
                Responded July 27, 2018
                Ibis Bandung Trans Studio
                5.6
                Meyliana from Indonesia
                Business traveler
                Standard Queen Room
                Stayed 1 night in July 2018
                Above average”
                The room I received did not match my order. They said the room will be given according to existing stock at check in. What is the point of my order far away but it did not match with what I ordered by Agoda. Unfriendly receptionist and incomplete room amenities.
                Reviewed July 23, 2018
                Dear Meyliana, Thank you for taking the time to review your stay with us at ibis Bandung Trans Studio. Please allow me to apologize for any inconvenience or negative impression this might have caused you. It is regretful to learn that your experience during check in fell short of expectations. We appreciate your constructive feedback and we will work with Front Office Manager to improve on the areas highlighted. Regarding the amenities that we set up in the room, we already follow the standard from Accor Hotels. Once again, thank you for sharing your concerns and we look forward to hosting you in the near future. Regards, Sugiono - Rooms Division Manager
                Responded July 25, 2018
                Ibis Bandung Trans Studio
                10.0
                Exceptional
                Timothy from Singapore
                Group
                Standard Twin Room
                Stayed 1 night in July 2018
                Clean, cosy and close to amenities”
                IBIS Transbandung rooms are clean and cosy. I like the minimalist decor of the rooms. It is close to the mall and the Transbandung Studio. Good for family outing.
                Reviewed July 22, 2018
                Dear Timothy, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Regards, Sugiono - Rooms Division Manager
                Responded July 25, 2018
                Ibis Bandung Trans Studio
                7.2
                Very good
                Sofhi from Indonesia
                Business traveler
                Standard Twin Room
                Stayed 1 night in July 2018
                Good hotel, excellent location and clean”
                Good hotel, excellent location and clean. But I was disappointed with the check in counter staff. Three times I was queuing for the free parking, one of the staff said "wait a moment", but nothing happened. She kept handling the incoming guests, and she didn't come back to me at all. The third time finally another check in staff came to me (male), and help me. Surprisingly, the procedure of getting the free parking fee was very quick and easy, not more than 5 minutes, only 3 minutes I guess. I wonder why the previous check in staff didn't help me. The food was average, but the worst thing was... at 08.30 am 70% of the meals in the buffet lounge were finished and not refilled immediately, also the cutleries. We really had to ask and wait for so long. Around 09. 15 they didn't refill at all, and the staff direct us to another buffet table which the presentation was not interesting anymore (messy and not much left).
                Reviewed July 13, 2018
                Dear Shofi, Thank you for taking the time to tell us about your experience at the ibis Bandung Trans Studio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sugiono - Rooms Division Manager
                Responded July 16, 2018
                Ibis Bandung Trans Studio
                6.0
                Kurt from United States
                Family with teens
                Standard Queen Room
                Stayed 4 nights in June 2018
                Above average”
                Fine quality
                Reviewed July 07, 2018
                Dear Kurt, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon. Hopefully for review score 10 this time. Regards, Sugiono - Rooms Division Manager
                Responded July 11, 2018
                Ibis Bandung Trans Studio
                8.0
                Excellent
                Rosidin from Indonesia
                Family with young children
                Standard Queen Room
                Stayed 1 night in June 2018
                Good for value, helpfull recepcionist and good enough for price also. ”
                Good for value, helpfull recepcionist and good price also
                Reviewed June 24, 2018
                Dear Rosidin, Thank you for the good review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Hopefully for review score 10 this time. Regards, Sugiono - Rooms Division Manager
                Responded June 26, 2018
                Ibis Bandung Trans Studio
                8.0
                Excellent
                Hendri from Indonesia
                Family with young children
                Standard Queen Room
                Stayed 2 nights in June 2018
                Lumayan bagus”
                Lokasinya bagus, lumayan hotel nya
                Reviewed June 21, 2018
                Bapak Hendri yang terhormat, Terima kasih atas ulasan yang baik tentang hotel kami. Kami senang bahwa anda telah menikmati kunjungan anda dan kami berharap akan segera berjumpa dengan anda lagi.Mudah - mudahan dengan penilaian 10 kali ini. Salam, Sugiono - Rooms Division Manager
                Responded June 25, 2018
                Ibis Bandung Trans Studio
                7.6
                Very good
                Djulia from Indonesia
                Family with young children
                Standard Queen Room
                Stayed 1 night in June 2018
                Breakfast ”
                We are late but the food still they add more really appriciated and the staff is warmly welcome make us feel comfortto eat, not in rush
                Reviewed June 16, 2018
                Dear Djulia, Thank you for the good review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Hopefully for review score 10 this time. Regards, Sugiono - Rooms Division Manager
                Responded June 25, 2018
                Ibis Bandung Trans Studio
                7.2
                Very good
                Yen from Indonesia
                Family with young children
                Standard Queen Room
                Stayed 2 nights in June 2018
                Very good”
                No swimming pool, variasi menu kurang banyak
                Reviewed June 12, 2018
                Yen yang terhornat, Terima kasih sudah menginap di Ibis Bandung Trans Studio. Swimming pool adalah bukan suatu keharusan yang dimiliki oleh Ibis. Adapun komentar anda untuk variasi kami pertimbangkan. Terima kasih anda telah meluangkan waktu untuk membagi umpan balik anda. Kami berharap akan segera menyambut anda kembali di hotel kami. Salam, Sugiono - Rooms Division Manager
                Responded June 25, 2018
                Ibis Bandung Trans Studio
                8.4
                Excellent
                INDIRA from Indonesia
                Solo traveler
                Standard Queen Room
                Stayed 1 night in April 2018
                Good Hotel”
                clean and very nice staff. fastest check in and no have to wait cause the room is ready.
                Reviewed June 01, 2018
                Dear Indira, We very much appreciate your comments regarding your stay at the ibis Bandung Trans Studio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Sugiono - Rooms Division Manager
                Responded June 07, 2018
                Ibis Bandung Trans Studio
                9.2
                Exceptional
                Meilia from Indonesia
                Family with young children
                Standard Twin Room
                Stayed 1 night in July 2017
                Good Hotel”
                Nice and comfortable hotel, staff is friendly, cleanless room
                Reviewed May 28, 2018
                Dear Meilia, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Regards, Sugiono - Rooms Division Manager
                Responded May 30, 2018
                Ibis Bandung Trans Studio
                8.0
                Excellent
                Effendy from Indonesia
                Family with young children
                Standard Queen Room
                Stayed 1 night in May 2018
                Nice place ”
                Food for breakfast almost the same each time i visit whether in weekdays or weekend. Boring
                Reviewed May 28, 2018
                Dear Effendy, Thank you for taking the time to share your feedback. We appreciate your constructive feedback regarding the breakfast and we will work with Executive Chef to improve on the areas highlighted. Once again, thank you for sharing your concerns and we look forward to hosting you in the near future. Regards, Sugiono - Rooms Division Manager
                Responded May 30, 2018
                Ibis Bandung Trans Studio
                3.2
                Gesit from Indonesia
                Family with teens
                Standard Queen Room
                Stayed 1 night in May 2018
                uncomfortable”
                My room pillow smelled bad, the menu choices not many dawn and the food is not good
                Reviewed May 19, 2018
                Dear Gesit, Thank you for taking the time to review your stay with us at ibis Bandung Trans Studio. Please allow me to apologize for any inconvenience or negative impression this might have caused you. I can assure you we constantly work to improve everything we do and that your comments have been addressed with the team. I wish you a good day ahead and really hope you’ll come very soon to visit us again in Bandung. Regards, Sugiono - Rooms Division Manager
                Responded May 23, 2018
                Ibis Bandung Trans Studio
                12345
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