Ibis Casablanca City Center
Ibis Casablanca City Center
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"The rest of the staff were nice."

Jasmin

January 19, 2018

Standard Double Room - Bed Ibis Casablanca City Center
Standard Double Room - Bed
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Interior view Ibis Casablanca City Center
Interior view
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Interior view Ibis Casablanca City Center
Interior view
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Bathroom Ibis Casablanca City Center
Bathroom
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See map Ibis Casablanca City Center
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Excellent
Location
8.6
See all 35 photos Ibis Casablanca City Center
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Ibis Casablanca City Center

Excellent location
Have a question for Ibis Casablanca City Center?
Very good
From 162 reviewsSee what guests said
7.4
Recommended by 81% of guests
Value for money7.2
Distance to city center1 Km
Location rating8.6
Nearest airportCasablanca - Mohamed V Airport (CMN)
Distance to airport25.8 km
Has restaurantYes
  • Air conditioning

  • Daily housekeeping

  • Currency exchange

  • Bar

Room choices
Standard Double Room
Standard Double Room
...
  • 14 m²/151 ft²
  • Non-smoking
  • 1 double bed
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Standard 2 Single Beds
Standard 2 Single Beds
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  • 14 m²/151 ft²
  • Non-smoking
  • 2 single beds
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Standard Room with 2 single beds
Standard Room with 2 single beds
...
  • Sea view
  • 26 m²/280 ft²
  • 2 single beds
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Standard Room With 2 Beds
Standard Room With 2 Beds
...
  • 26 m²/280 ft²
  • Non-smoking
  • 1 double bed
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Single Standard
Single Standard
...
  • Shower
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Double Standard
Double Standard
...
  • Shower
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Twin Capacity 1
Twin Capacity 1
...
  • Shower
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Double Single Use Standard
Double Single Use Standard
...
  • Shower
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Twin Standard
Twin Standard
...
  • Shower
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Standard Single
Standard Single
...
  • Non-smoking
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More about Ibis Casablanca City Center

More about Ibis Casablanca City Center

"I had a very pleasant stay."

Reviewed January 1, 2017

Sarah from Canada

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Solo traveler

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Good location!!!"

Yuk S. from Hong Kong

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Couple
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (162)Booking.com Reviews (2011)
7.4
Cleanliness7.7
Facilities6.8
Location8.6
Room comfort and quality7.4
Service6.8
Value for money7.2
Provided by verified guests of Agoda
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Room type
Standard Double Room
Standard 2 Single Beds
Standard Room with 2 single beds
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Showing 117 verified guest comments
12345
6.0
Ka from Hong Kong
Business traveler
Standard Double Room
Stayed 1 night in May 2018
Above average”
When I arrived at the hotel, it took me 10 minutes to wait for check in (there was only one front desk staff to check in and only 1 group ahead of us). When I got upstairs to the hotel room, the key card did not work, while the staff only speaks limited English, they tried to fix the key card for me but it did not work neither. It took me 3 trips to travel to the lobby and the room just to fix the card. The most horrible thing was, the housekeeping lady broke into my hotel room at 9am in the morning WITHOUT KNOCKING THE DOOR AND WE HAVE YET CHECKED OUT. She did not say sorry and ran away quickly. Didn't expect IBIS having such poor quality of service.
Reviewed September 17, 2018
3.6
Zulfarudiani from Malaysia
Solo traveler
Standard 2 Single Beds
Stayed 1 night in April 2018
Acceptable”
staff are more interested in themselves rather than entertaining the guest. the hotel room looks like bathroom-attached hostel. no toiletry, no water bottle and indifferent service. cam'on even Riad which is cheper provide better service
Reviewed April 24, 2018
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
Responded June 30, 2018
Ibis Casablanca City Center
8.8
Excellent
Fei from Singapore
Solo traveler
Standard Double Room
Stayed 1 night in April 2018
Convenient location next to Casa Port”
The hotel is right next to Casa Port, which is convenient whether you're flying in to Casablanca (there's a direct train from the airport to Casa Port) or if you're arriving by train from other cities in Morocco (trains link Casa Port to Rabat, Fes and Marrakech, though you'll have to transfer at Casa Voyageurs for Fes and Marrakech). It's a 5-minute walk, and you don't even need directions because you can see the hotel from the train station.
Reviewed April 10, 2018
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Responded June 30, 2018
Ibis Casablanca City Center
6.0
Sze from Hong Kong
Group
Standard 2 Single Beds
Stayed 1 night in October 2017
Above average”
Convenience for stopover stay.
Reviewed April 05, 2018
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
Responded June 30, 2018
Ibis Casablanca City Center
7.6
Very good
Jasmin from Malaysia
Solo traveler
Standard Double Room
Stayed 1 night in January 2018
Convenient location; sketchy charges ”
The hotel is standard fare. Clean. Small. Comfortable. I was charged 41 MAD for city tax. The next day, they asked me to pay again 26 MAD for city tax. I said I had already paid, but there was no record, no receipt. Also don't know why the charges kept changing. Older gentleman in grey suit charged me the first day. Otherwise, it was just a quick overnight stay. The rest of the staff were nice.
Reviewed January 19, 2018
Dear Jasmin , We thank you for having taken the time to write to us following your stay at ibis Casablanca City Center. You have a lukewarm memory of your stay and you rightly highlighted certain insufficiencies in the service that was provided to you, and I have been made aware of them. I attach considerable importance to correcting our mistakes, in order to improve the quality and you satisfaction. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence We hope that, following our improvements, we may count you among the guests of ibis hotels, despite your unsatisfactory experience.
Responded January 24, 2018
Ibis Casablanca City Center
9.2
Exceptional
sungchan from South Korea
Couple
Standard Double Room
Stayed 1 night in January 2018
not much bad.”
location was perfect. and easy to reach attraction place.
Reviewed January 15, 2018
Dear sungchan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Responded January 24, 2018
Ibis Casablanca City Center
6.8
Good
Raghied from Egypt
Family with young children
Standard Double Room
Stayed 5 nights in June 2017
Good hotel”
Nice place, quite and clean
Reviewed December 01, 2017
7.6
Very good
BOMI from South Korea
Solo traveler
Standard 2 Single Beds
Stayed 1 night in October 2017
so so”
Location is good, but it was hard to find the entrance of the hotel. Room condition is just fine, neat and clean. And the food at the lobby restaurant, it wasn't good..
Reviewed October 25, 2017
8.0
Excellent
Yuk from Hong Kong
Couple
Standard Double Room
Stayed 1 night in September 2017
Located mext to train station”
Good location!!! Everything can be got within walking. But a bit of stint smell in the toilet and floor a bit dirty! Staff are helpful! Recommend to go breakfast outside.
Reviewed September 30, 2017
9.2
Exceptional
Jeanette from Philippines
Couple
Standard Double Room
Stayed 2 nights in September 2017
Centrally Located”
The hotel is a good base towards the other lovely cities in Morocco. It's a business/budget hotel, so don't expect all amenities to be present. However, staff were friendly and tried their very best to meet our needs. Your view is the busy streets of Casablanca and the Casa Port Station. Their restaurant is acceptable with reasonably priced meals. Stayed here for 2 nights for our flight out of Morocco. Approx.45 mins to Mohammed V Airport.
Reviewed September 29, 2017
9.2
Exceptional
Rayan from Saudi Arabia
Solo traveler
Standard Double Room
Stayed 4 nights in November 2015
Great hotel”
Simple and decent, really liked it.
Reviewed June 03, 2017
7.6
Very good
Yuxuan from China
Couple
Standard 2 Single Beds
Stayed 1 night in April 2017
All are good but the staff didn't seem too welcome and active”
Location is good, not far from the station. Quiet at night. I didn't try food in the cafeteria.
Reviewed May 31, 2017
7.2
Very good
JEONGWOOK from South Korea
Solo traveler
Standard Double Room
Stayed 2 nights in April 2017
good location”
very near from casa train station
Reviewed May 30, 2017
9.2
Exceptional
CORRADO from Italy
Solo traveler
Standard Double Room
Stayed 1 night in March 2017
Cheap and very central”
Perfect for staying one night
Reviewed March 26, 2017
10.0
Exceptional
Glenn from Philippines
Solo traveler
Standard Double Room
Stayed 1 night in March 2017
Great location”
Three minutes walk from Casa Port station. So if you are flying in from Casablanca Airport, take the train and alight at Casa Port (not Casa Voyageurs). The hotel itself is your usual Ibis hotel. Exactly the same.
Reviewed March 04, 2017
9.2
Exceptional
Sarah from Canada
Solo traveler
Standard Double Room
Stayed 1 night in December 2016
A very efficient stay”
I stayed at the Ibis for a night as I needed to catch the train to the airport. The hotel was conveniently located and clean. My room was fairly quiet. I had a very pleasant stay.
Reviewed January 01, 2017
9.2
Exceptional
Hannah from New Zealand
Group
Standard 2 Single Beds
Stayed 1 night in December 2016
Very helpful staff. ”
When we arrived shower trickled and ran cold. Man came and repaired immediately so great pressure and hot water. Room service fast and efficient. Requests addressed immediately. Not perfect when we arrived but fast to assist. Thank you.
Reviewed December 31, 2016
9.6
Exceptional
Muhammad from Malaysia
Couple
Standard 2 Single Beds
Stayed 1 night in October 2016
Basic Hotel, Beyond Expectations”
Fast check-in. Big bathroom Quite spacious for budget traveller Fast FREE WiFi Near to train station (the fastest way to airport) Many famous restaurant around the corner Easy to get around by walking
Reviewed October 30, 2016
8.0
Excellent
Fang from China
Couple
Standard Double Room
Stayed 1 night in September 2016
location”
good location and service
Reviewed September 19, 2016
6.8
Good
NUR from Malaysia
Group
Standard 2 Single Beds
Stayed 2 nights in September 2016
Good and recommended for Muslim ladies travelers ”
Location is perfect, except the bathroom is not ablution friendly. And one receptionist guy is quite unfriendly; maybe he is tired.
Reviewed September 18, 2016
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