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ibis Styles Cikarang
ibis Styles Cikarang
ibis Styles Cikarang
ibis Styles Cikarang
ibis Styles Cikarang
ibis Styles Cikarang
ibis Styles Cikarang

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8.1

Excellent

274 reviews

274 reviews

See map

8.3

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
President University 590 m
Jababeka Golf & Country Club 910 m
Jababeka Golf and Country Club 1.3 km
Giant 1.4 km
RS Harapan 1.7 km
Rumah Sakit Annisa Cikarang 1.9 km
Mitra Keluarga 2.3 km
Lemahabang‎ Railway Station 2.4 km
Taman Gedung Pariwisata 2.4 km
Taman Sehati 2.5 km

ibis Styles Cikarang

Jalan Haji Usmar Ismail Jababeka II Movieland Kav 2B Cikarang Utara, Cikarang Utara, Cikarang, Indonesia, 17530 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Cikarang Utara part of Cikarang, this property puts you close to attractions and interesting dining options. Rated with 3.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Daily housekeeping

Balcony/terrace

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Announcements by hotel (2)
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Facilities

Airport transfer

Bicycle rental

Valet parking

Shuttle service

Fitness center

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

Front desk [24-hour]

This property is in high demand!

6 travelers have booked today.

Value for money8.4
Location rating8.3

Rooms available at ibis Styles Cikarang

Standard Room with 1 double bed
...
  • Room size: 18 m²/194 ft²
  • Pool view
  • 1 double bed
Enter dates to see prices
Standard Room with twin beds
...
  • Room size: 18 m²/194 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior Twin Balcony
...
  • Room size: 26 m²/280 ft²
  • Garden view
  • 1 queen bed
Enter dates to see prices
Superior Twin Room
...
  • Room size: 18 m²/194 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Superior Double Room
...
  • Room size: 18 m²/194 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
Standard Suite
...
  • Room size: 34 m²/366 ft²
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
Superior Twin Room
...
  • Room size: 18 m²/194 ft²
Enter dates to see prices
Superior Double Room Non Smoking
...
  • Room size: 18 m²/194 ft²
  • 1 queen bed
Enter dates to see prices
Superior Double Room
...
  • Room size: 18 m²/194 ft²
Enter dates to see prices
Standard Suite with 1 Queen Size Bed and Sofa
...
  • Balcony/terrace
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at ibis Styles Cikarang?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to ibis Styles Cikarang?

Ibis Styles Cikarang is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at ibis Styles Cikarang also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, ibis Styles Cikarang has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Cikarang with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at ibis Styles Cikarang?

Start your mornings right, with the continental and buffet breakfast options offered at ibis Styles Cikarang. Adults can enjoy breakfast offered with an additional charge of 85715 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at ibis Styles Cikarang?

Ibis Styles Cikarang features an on-site restaurant for your dining convenience. Dishes are served in a la carte during opening hours. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at ibis Styles Cikarang?

Ibis Styles Cikarang does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to ibis Styles Cikarang?

The closest train, metro, or bus station to ibis Styles Cikarang is Lemahabang‎ Railway Station, 2.3 km away.

What restaurants are nearby ibis Styles Cikarang?

Ibis Styles Cikarang’s neighborhood is Cikarang Utara which includes popular restaurants such as Kedai Mang Kabayan, Ketan Susu Ma'Onong and Ikkyu Japanese Restaurant.

What popular shopping places are close to ibis Styles Cikarang?

Ibis Styles Cikarang is located in Cikarang Utara area which features shopping places such as Sentra Grosir Cikarang.

What are popular attractions near ibis Styles Cikarang?

Ibis Styles Cikarang’s location in the Cikarang Utara neighborhood makes it close to famous attractions including Taman Gedung Pariwisata, Taman Sehati and Taman Kota Jababeka.

What popular natural sightseeing spots are close to ibis Styles Cikarang?

Ibis Styles Cikarang’s nearby natural sights include Green Canyon Karawang located in the same Cikarang Utara area.

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Explore the neighborhood

What people love about ibis Styles Cikarang

  • 7.2

    Very good
    Cleanliness

    "I stayed here for 2 nites, was a pleasant stay, clean , average breakfast,, near to bus stop to go to airport and Bandung."

    Kuldip

    |

    July 25, 2022

  • 9.2

    Exceptional

    "Pertama kali nginep di hotel IBis all good."

    Martin

    |

    May 8, 2022

  • 8.8

    Excellent
    Location

    "Location is quite good to get some foods."

    Yohanes

    |

    January 27, 2022

Overall rating:

8.1

Excellent
274 reviews
Cleanliness
8.1
Facilities
8.0
Location
8.3
Read all reviews >
More about ibis Styles Cikarang

More about ibis Styles Cikarang

ibis Styles Cikarang

At ibis Styles Cikarang, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Cikarang even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at ibis Styles Cikarang thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time.
Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at ibis Styles Cikarang are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Some rooms at ibis Styles Cikarang even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal. ibis Styles Cikarang also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Dining and things to do

Every day at ibis Styles Cikarang begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. ibis Styles Cikarang caters to its guests varied dietary restrictions with cuisine types such as halal available.
A memorable night with your travel companions can be had without going far, at the hotel's bar. Do you prefer to cook your own meals? Then you'll love the in-house BBQ facilities.
Apart from amenities and services, ibis Styles Cikarang goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the massage, located right at the hotel. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.
Engage in some easy evening fun with other guests with the hotel's golf course on site. Get social at the hotel's shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.

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Amenities and facilities
Very good
Facilities

8

Most talked about facilities

Breakfast

3 mentions

Food & Dining

1 mention

Housekeeping

1 mention

Languages spoken

  • English
  • Indonesian
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Massage
  • Pool with view
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Shrine
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental
Food and dining
Breakfast options
  • Continental
  • Buffet
Restaurants on site

Cattleya

  • Cuisine: Asian, Chinese, Indonesian
  • Menu: Buffet, A-la-carte
Location
Jalan Haji Usmar Ismail Jababeka II Movieland Kav 2B Cikarang Utara, Cikarang Utara, Cikarang, Indonesia, 17530
Excellent
Location

8.3

Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Extras

  • Breakfast charge (unless included in room price)85715 IDR

The property

  • Number of floors11
  • Number of restaurants1
  • Number of rooms 161
  • Room voltage220
Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of ibis Styles Cikarang from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.1
Facilities8.0
Location8.3
Service8.3
Value for money8.4
High score for Cikarang
Rating
9+ Exceptional (44)
8-9 Excellent (10)
7-8 Very Good (25)
6-7 Good (13)
<6 Below Expectation (24)
Time of the year
Mar - May (15)
Jun - Aug (35)
Sep - Nov (37)
Dec - Feb (29)
All guests (274)
All room types
All languages

Show reviews that mention 

Showing 116 verified guest comments
12345
9.6
Exceptional
Monik from Indonesia
Family with young children
Standard Room with 1 double bed
Stayed 1 night in October 2019

Fun for the family”

We live nearby and stayed only for a fun,restful weekend. Our daughter loved the pool and the comfy bed. There was a group activity for kids to join too. The staffs were nice and very accomodating. The food was just so so, but we liked everything else. Thank you Ibis!

Reviewed October 29, 2019

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Dear Monik, We sincerely appreciate your comments regarding your stay in Ibis Styles Cikarang. This is always a true pleasure to receive positive scores as an appreciation of our team’s services. As we always strive to continually improve the quality of our services, please do not hesitate to share with us more details in order to achieve better in the future. I thank you very much for sharing your experience, and hope your next visit will be even more pleasant! Sincerely, Syahril Syafrialdi Asst. Front Office Manager

Responded July 24, 2020
ibis Styles Cikarang
10.0
Exceptional
Mansyur from Indonesia
Family with young children
Standard Room with twin beds
Stayed 1 night in May 2022

Hotel the best at cikarang”

Sangat familiyer

Reviewed May 21, 2022

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Bapak Mansyur yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan anda di Ibis Styles Cikarang. Sangat menyenangkan bagi kami untuk menerima tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Salam Hangat Muh Denni Permana Asst Front Office Manager

Responded August 14, 2022
ibis Styles Cikarang
9.2
Exceptional
Henky from Indonesia
Business traveler
Standard Room with twin beds
Stayed 1 night in October 2019

Trusted staff especially Mr.Anbya”

Hotel service is great especially during the handling of the lost of equipment in the meeting room ( forgot to take out my personal HDMI tool from the cable of LCD Projector ). I just call Mr. Anbya , one of the the hotel staff and he promised to find it immediately and phone me back just within 15 minutes .He found it and promise to deliver the equipment via courier directly to my home address.....I'm so happy

Reviewed November 02, 2019

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Dear Henky, We sincerely appreciate your comments regarding your stay in Ibis Styles Cikarang. This is always a true pleasure to receive positive scores as an appreciation of our team’s services. As we always strive to continually improve the quality of our services, please do not hesitate to share with us more details in order to achieve better in the future. I thank you very much for sharing your experience, and hope your next visit will be even more pleasant! Sincerely, Syahril Syafrialdi Asst. Front Office Manager

Responded July 24, 2020
ibis Styles Cikarang
10.0
Exceptional
Christine from Indonesia
Couple
Standard Room with 1 double bed
Stayed 2 nights in July 2022

Very good ”

So excited for this experience

Reviewed July 15, 2022

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Dear Mrs Christine, We very much appreciate your comments regarding your stay at the Ibis Style Cikarang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Muh Denni Permana Asst Front Office Manager

Responded August 14, 2022
ibis Styles Cikarang
10.0
Exceptional
Eva from Indonesia
Solo traveler
Standard Room with 1 double bed
Stayed 1 night in December 2019

Over all oke”

Kamar tdk kedap suara.

Reviewed December 14, 2019

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Dear Eva, Terimakasih atas reviewnya. Kami senang apabila semua tamu kami menikmati kunjungan mereka di hotel kami. Atas nama ibis Styles Cikarang, kami mengucapkan terimakasih dan kami nantikan kunjungan Anda berikutnya Hormat kami, Syahril Syafrialdi Asst.Front Office Manager

Responded July 24, 2020
ibis Styles Cikarang
9.2
Exceptional
Martin from Indonesia
Couple
Standard Room with 1 double bed
Stayed 2 nights in May 2022

All good for 2 day”

Pertama kali nginep di hotel IBis all good. AC dingin kamar mandi bersih dan kamar bersih mantab lah. Cuma sarapan belum sempet nyobain sarapan nya mungkin next lah... So far is good tnaks hotel Ibis

Reviewed May 09, 2022

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Bapak Martin yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan anda di Ibis Styles Cikarang. Sangat menyenangkan bagi kami untuk menerima tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Salam Hangat Muh Denni Permana Asst Front Office Manager

Responded August 14, 2022
ibis Styles Cikarang
8.8
Excellent
Yohanes from Indonesia
Family with young children
Standard Room with twin beds
Stayed 1 night in January 2022

Great location, great for value”

Location is quite good to get some foods. Friendly staff. But parking lot is very less, wi-fi connection inside the room is unstable.

Reviewed January 27, 2022

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Dear Mr Yohanes,, We very much appreciate your comments regarding your stay at the Ibis Style Cikarang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Muh Denni Permana Duty Manager

Responded February 24, 2022
ibis Styles Cikarang
9.2
Exceptional
Sarah from Indonesia
Couple
Standard Room with 1 double bed
Stayed 2 nights in July 2022

Exceptional”

Top, harganya murah, satpamnya baik bgt.

Reviewed July 03, 2022

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Ibu Sarah yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan anda di Ibis Styles Cikarang. Sangat menyenangkan bagi kami untuk menerima tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Salam Hangat Muh Denni Permana Asst Front Office Manager

Responded August 14, 2022
ibis Styles Cikarang
7.6
Very good
Jonathan from New Zealand
Family with young children
Standard Room with twin beds
Stayed 3 nights in June 2019

Small rooms”

I booked two rooms on Agoda for family and arrived to find reception had no record of the booking, despite showing them the booking receipt. After half an hour waiting in reception whilst they sorted it out they finally let us go to our rooms. The rooms are small. Very small and the bathrooms are strictly one person. Although well appointed there is probably too much furniture in the room for its size. The bed felt like the sheets werent clean and we asked on our second night for clean sheets, and they obliged. The breakfast is included and quite good but we had a problem with the WIFI, It couldnt be used, almost non existant. Very good water pressure in the shower, but only a trickle out if the toilet hose.

Reviewed June 21, 2019

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Dear Jonathan, Thank you for your review, and some points as mentioned above.we are happy to welcome you in the nearest future. Sincerely, Adhy Nazmudin Asst.Director of Sales

Responded June 30, 2019
ibis Styles Cikarang
8.8
Excellent
kian from Singapore
Business traveler
Standard Room with 1 double bed
Stayed 2 nights in February 2020

Excellent”

The sheets are dirty. Look like they had not been changed for a while

Reviewed February 11, 2020

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Dear Valued Guest, Warmest greeting from ibis Styles Cikarang. Thank you for taking the time to review ibis Styles Cikarang regarding your most recent stay. We do apologize for all the inconveniences that you had during your stay with us. We have highlight your constructive comment for the improvement. I have shared your findings with the Housekeeping team, so that they can improve on any service issues. Thank you once again and we look forward to welcoming you back in our hotel in your next visit! Kind regards, Syahril Syafrialdi Asst. Front Office Manager

Responded February 14, 2020
ibis Styles Cikarang
8.4
Excellent
Andreas from Germany
Business traveler
Standard Room with 1 double bed
Stayed 1 night in March 2020

Short stay but nice”

Not much too mention for one night. Value for money is good. Nothing to complain

Reviewed March 09, 2020

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Dear Andreas, Thank you for the good review. We are happy if all our guests enjoy their visit at our hotel. On behalf of ibis Styles Cikarang, we thank you and we look forward to your next visit Best regards, Syahril Syafrialdi Asst.Front Office Manager

Responded March 11, 2020
ibis Styles Cikarang
8.0
Excellent
Andreas from Germany
Solo traveler
Superior Twin Balcony
Stayed 1 night in November 2019

Short but nice stay. ”

Just one night, so cant say much. For me it was nice stay.

Reviewed November 29, 2019

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Dear Andreas, We sincerely appreciate your comments regarding your stay in Ibis Styles Cikarang. This is always a true pleasure to receive positive scores as an appreciation of our team’s services. As we always strive to continually improve the quality of our services, please do not hesitate to share with us more details in order to achieve better in the future. I thank you very much for sharing your experience, and hope your next visit will be even more pleasant! Sincerely, Syahril Syafrialdi Asst. Front Office Manager

Responded July 24, 2020
ibis Styles Cikarang
8.0
Excellent
Yande from Indonesia
Solo traveler
Standard Room with 1 double bed
Stayed 4 nights in January 2019

Bad Service”

The service is no good, no coffee & sugar refil in the room, no bell boy escorting to the room, duty manager no smile.

Reviewed January 22, 2019

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Dear Yande, We are very pleased to receive your comments during your stay at the Ibis Styles Cikarang and we sincerely apologize that your experiences did not meet your expectations. We have noted that your scores attributed to some of our services were lower than your global satisfaction score. It would be very valuable if you would mind to share more details and orient our efforts. I will share your feedback with our team that definitely will serve as a great encouragement to continuously improve the quality of our services. Thank you again for sharing your experience. Should you need further assistance for your next visit, please do not hesitate to contact me directly . Sincerely, Adhy Nazmudin Front Office - Sales & Marketing Manager

Responded June 01, 2019
ibis Styles Cikarang
7.2
Very good
Alex from Indonesia
Family with teens
Standard Room with 1 double bed
Stayed 1 night in July 2019

If Only...”

I lost count how many times already we stayed in here because it's so close to our son's uni. Decent room with decent facility and service. But one thing never change. I'm still disappointed by the breakfast. If only it can be better just a little, I would gladly give more stars for the review. But I probably will keep coming back to this hotel as long as my son still studying in close by uni, while start looking around for a better place to stay...

Reviewed July 08, 2019

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Dear Alex, Thank you very much for your review, we are noted for breakfast highlight and we inform our chef and attention to be our improvement. Thank you for your time and attention Sincerely, Syahril Syafrialdi Asst Front Office Manager

Responded July 29, 2019
ibis Styles Cikarang
8.0
Excellent
Nelly from Malaysia
Business traveler
Standard Room with 1 double bed
Stayed 1 night in August 2019

Very good”

Nice and convenience location

Reviewed December 19, 2019

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Dear Nelly, We sincerely appreciate your comments regarding your stay in Ibis Styles Cikarang. This is always a true pleasure to receive positive scores as an appreciation of our team’s services. As we always strive to continually improve the quality of our services, please do not hesitate to share with us more details in order to achieve better in the future. I thank you very much for sharing your experience, and hope your next visit will be even more pleasant! Sincerely, Syahril Syafrialdi Asst. Front Office Manager

Responded July 24, 2020
ibis Styles Cikarang
6.4
Good
Ratri from Indonesia
Couple
Standard Room with 1 double bed
Stayed 1 night in December 2020

They left the room untidy and not clean”

I was a bit surprised that this famous franchise hotel could have those kind of careless housekeeper who let the room for new guest in an untidy yet in a quite messy condition. They let the brankas opened, quite dirty bedcover and blanket, no fix telephone installed so we can't call the receptionist once we need instead we have to google the phone number and call them by usingnour own phone. Small amount of rubbish that left on the bed side table from previous guest. But since the price quite cheap, so no wonder. But I think cleanliness is a must for however the hotel rate are since it's a basic rule for every kind of rent room. Please hired a professional housekeeper so you could left a good memories for the guests who stayed. But for sure, will not coming back for a while until I can make sure that the cleanliness are being reviewed. Thank you.

Reviewed December 11, 2020

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Dear Ms Ratri, Thank you for giving your time to let us know about your experience at ibis Styles Cikarang. We regret that your experienced something that did not meet your expectations. At Ibis Styles Cikarang, we strive to provide better service to each guest, therefore your feedback is very important to us. Please , give us opportunity to give better service in the next future. We looking forward to welcoming you back soonest. Best regards, Muh Denni Permana Duty Manager

Responded February 24, 2022
ibis Styles Cikarang
6.8
Good
Riski from Indonesia
Couple
Standard Room with 1 double bed
Stayed 1 night in January 2022

Facility”

Actually it will be nice accommodation but sadly the bed in my room was so disappointed. Bcs the bed type was two single bed be the one bed, so its not comfortable for me. Please be improved. But overall just good

Reviewed February 03, 2022

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Dear Mr Riski, Thank you for giving your time to let us know about your experience at ibis Styles Cikarang. We regret that you experienced something that did not meet your expectations. At Ibis Styles Cikarang, we strive to provide better service to each guest, therefore your feedback is very important to us. Please , give us opportunity to give better service in the next future. We looking forward to welcoming you back soonest. Best regards, Muh Denni Permana Duty Manager

Responded February 24, 2022
ibis Styles Cikarang
6.8
Good
Aris from Indonesia
Couple
Standard Room with 1 double bed
Stayed 1 night in June 2022

Slightly good”

small pool, gym facility works, nice lobby, nice staff, room it self not clean enough, limit choice for breakfast menu

Reviewed June 30, 2022

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Bapak Aris yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan anda di Ibis Styles Cikarang. Sangat menyenangkan bagi kami untuk menerima tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Salam Hangat Muh Denni Permana Asst Front Office Manager

Responded August 14, 2022
ibis Styles Cikarang
6.8
Good
Doso from Indonesia
Couple
Standard Room with 1 double bed
Stayed 1 night in September 2020

Disappointing Facilities”

1. TV channel is not good because the picture is often lost with no signal. 2. Cooler box not working

Reviewed November 18, 2020

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Dear Mr Doso, Thank you for giving your time to let us know about your experience at ibis Styles Cikarang. We regret that your experienced something that did not meet your expectations. At Ibis Styles Cikarang, we strive to provide better service to each guest, therefore your feedback is very important to us. Please , give us opportunity to give better service in the next future. We looking forward to welcoming you back soonest. Best regards, Muh Denni Permana Duty Manager

Responded February 24, 2022
ibis Styles Cikarang
6.8
Good
Doso from Indonesia
Couple
Standard Room with 1 double bed
Stayed 1 night in November 2020

Disappointing facilities”

Cooler box not working. TV channel is not good because the picture is often lost with no signal.

Reviewed November 18, 2020

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Dear Mr Doso, Thank you for giving your time to let us know about your experience at ibis Styles Cikarang. We regret that your experienced something that did not meet your expectations. At Ibis Styles Cikarang, we strive to provide better service to each guest, therefore your feedback is very important to us. Please , give us opportunity to give better service in the next future. We looking forward to welcoming you back soonest. Best regards, Muh Denni Permana Duty Manager

Responded February 24, 2022
ibis Styles Cikarang
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