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ibis Styles Singapore On Macpherson (SG Clean Certified)
ibis Styles Singapore On Macpherson (SG Clean Certified)
ibis Styles Singapore On Macpherson (SG Clean Certified)
ibis Styles Singapore On Macpherson (SG Clean Certified)
ibis Styles Singapore On Macpherson (SG Clean Certified)
ibis Styles Singapore On Macpherson (SG Clean Certified)
ibis Styles Singapore On Macpherson (SG Clean Certified)

Removed from saved list

7.1

Very good

2,100 reviews

2,100 reviews

Housekeeping44
Breakfast12
Swimming Pool3
See map

6.5

Good

Location rating score

Popular landmarks
Gardens By The Bay East 5.0 km
Singapore Flyer 5.0 km
Cloud Forest 5.5 km
Sands Skypark Observation Deck 5.6 km
Orchard Road 5.7 km
Chinatown 6.8 km
Singapore Botanic Gardens 7.3 km
National Orchid Garden 7.5 km
Night Safari 12.5 km
Singapore Zoo 12.5 km
Nearby landmarks
Singapore Chee Chung Huay Free Clinic 80 m
The Gallery of Gnani Arts 260 m
Victorian Territory 390 m
Balam Fitness Corner Park 710 m
TCM Clinic 710 m
Mattar 730 m
MacPherson Medical Clinic 800 m
Eng Onn Chuan Medical Hall 810 m
Chin Choo Clinic 830 m
FGA Singapore 860 m

ibis Styles Singapore On Macpherson (SG Clean Certified)

401 Macpherson Road, Serangoon, Singapore, Singapore, 368125 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Serangoon part of Singapore, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gardens By The Bay East. Rated with 3 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

750 meters to public transportation

Check-in [24-hour]

Excellent breakfast

Free Wi-Fi in all rooms!

Currency exchange

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Fitness center

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Singapore every 1 minutes on Agoda.com
Value for money7.2
Location rating6.5
Nearest airportSeletar Airport (XSP)
Distance to airport9.3 km

Rooms available at ibis Styles Singapore On Macpherson (SG Clean Certified)

Standard Room with Queen Bed
...
  • Room size: 18 m²/194 ft²
  • Street view
  • 1 queen bed
Enter dates to see prices
Standard Room with twin beds
...
  • Room size: 18 m²/194 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Family Room
...
  • Room size: 20 m²/215 ft²
  • Street view
  • 1 sofa bed and 1 double bed
Enter dates to see prices
Queen Pool View
...
  • Room size: 18 m²/194 ft²
  • Pool view
  • 1 queen bed
Enter dates to see prices
Single Room
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 single bed
Enter dates to see prices
Monthly Rental - Family Room with 1 Queen Bed & Sofa Bed
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 1 double bed and 1 sofa bed
Enter dates to see prices
Standard Triple Room
...
  • Room size: 18 m²/194 ft²
  • Street view
  • 3 single beds
Enter dates to see prices
VTL / SHN Stay only – Standard Queen Room with 1 Queen Bed
...
  • Room size: 18 m²/194 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Monthly Rental - Standard Queen Room with 1 Queen Bed
...
  • Room size: 18 m²/194 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Standard Twin Pool View
...
  • Room size: 18 m²/194 ft²
  • Pool view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at ibis Styles Singapore On Macpherson (SG Clean Certified)?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to ibis Styles Singapore On Macpherson (SG Clean Certified)?

For those who wish to drive their own cars, ibis Styles Singapore On Macpherson (SG Clean Certified) has a car park available for guests. Parking is available for an additional charge. If you're looking for an easy way to get around Singapore with private transportation, the hotel can arrange taxi service.

Is breakfast offered at ibis Styles Singapore On Macpherson (SG Clean Certified)?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at ibis Styles Singapore On Macpherson (SG Clean Certified). There's an additional charge of 15 SGD for adults and 17 SGD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at ibis Styles Singapore On Macpherson (SG Clean Certified)?

Ibis Styles Singapore On Macpherson (SG Clean Certified) features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. International cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like soup and salad are served using only quality ingredients.

What is the smoking policy at ibis Styles Singapore On Macpherson (SG Clean Certified)?

Ibis Styles Singapore On Macpherson (SG Clean Certified) does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to ibis Styles Singapore On Macpherson (SG Clean Certified)?

The closest train, metro, or bus station is Mattar, 730 m away from ibis Styles Singapore On Macpherson (SG Clean Certified).

What restaurants are nearby ibis Styles Singapore On Macpherson (SG Clean Certified)?

Ibis Styles Singapore On Macpherson (SG Clean Certified) is located in Serangoon, famous for good restaurants such as Gorkha Kitchen, Blue Magnolia and Finalmente.

What popular shopping places are close to ibis Styles Singapore On Macpherson (SG Clean Certified)?

Shopping options in ibis Styles Singapore On Macpherson (SG Clean Certified)’s Serangoon neighborhood include The Gallery of Gnani Arts, Victorian Territory and Isetan Serangoon Central.

What are popular attractions near ibis Styles Singapore On Macpherson (SG Clean Certified)?

Ibis Styles Singapore On Macpherson (SG Clean Certified) is located in Serangoon area, which is famous for attractions such as FGA Singapore, Bidadari Greenway and Bunga Rampai Park.

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Explore the neighborhood

What people love about ibis Styles Singapore On Macpherson (SG Clean Certified)

  • 7.2

    Very good
    Spaciousness

    "The room was spacious, clcean and really nice tho,"

    Ritchelle

    |

    August 7, 2022

  • 8

    Very good
    Staff 

    "Overall the room is clean and staffs are friendly."

    Lynn

    |

    July 15, 2022

  • 8.8

    Excellent
    Cleanliness

    "Quite clean, comfortable & cosy stay."

    Celeste

    |

    July 10, 2022

Overall rating:

7.1

Very good
2,100 reviews
Cleanliness
7.5
Facilities
6.8
Location
6.5
Read all reviews >
What travelers say they love:
Overall a perfect place to stay i SG.
Thomas from Denmark
Solo traveler
More about ibis Styles Singapore On Macpherson (SG Clean Certified)

More about ibis Styles Singapore On Macpherson (SG Clean Certified)

ibis Styles Singapore On Macpherson (SG Clean Certified)

See more of Singapore when you stay at ibis Styles Singapore On Macpherson (SG Clean Certified) and experience all the benefits of a truly central location.
ibis Styles Singapore On Macpherson (SG Clean Certified) offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi services provided by the hotel make exploring Singapore even more convenient. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site.
The hotel provides front desk services such as express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need.
Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at ibis Styles Singapore On Macpherson (SG Clean Certified) guarantee a comfortable stay for all travelers. Some rooms at ibis Styles Singapore On Macpherson (SG Clean Certified) are equipped with air conditioning for your convenience. In-room entertainment such as television and cable TV is provided for guests in some selected rooms. The hotel also offers a coffee or tea maker in some rooms for when you feel like it is needed.
It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at ibis Styles Singapore On Macpherson (SG Clean Certified). If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Recreational facilities at ibis Styles Singapore On Macpherson (SG Clean Certified) are designed for escape and relaxation. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.
Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

Take some time to explore Singapore during your stay at the hotel. The most popular local attraction is probably Singapore Flyer only 5.0 km away. Get a photograph of yourself in front of Sands Skypark Observation Deck located 5.5 km away, a must-see for anyone visiting Singapore.

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Amenities and facilities
Good
Facilities

6.8

Most talked about facilities

Breakfast

51 mentions

Housekeeping

24 mentions

Swimming Pool

13 mentions

Food & Dining

9 mentions

Languages spoken

  • English
  • Burmese
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • French
  • Hindi
  • Indonesian
  • Korean
  • Malay
  • Tamil
  • Thai
  • Vietnamese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • On-site entertainment
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Poolside bar
  • Restaurants

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids meal
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Shuttle service
  • Taxi service

Available in all rooms

  • Air conditioning
  • Clothes dryer
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Mirror
  • Non-smoking
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Continental
Restaurants on site

Chat & Chow Restaurant

  • Cuisine: American, Asian, Chinese
  • Menu: Buffet, A-la-carte

Chat & Chill Cafe

  • Menu: Buffet
Location
401 Macpherson Road, Serangoon, Singapore, Singapore, 368125
Good
Location

6.5

Airports

  • Seletar Airport (XSP)
    9.3 km 18 min drive
  • Singapore Changi Airport (SIN)
    13.0 km 19 min drive

Public transportation

  • Mattar
    730 m
  • Tai Seng MRT Station
    1.1 km 16 min walk

Hospital or clinic

  • Singapore Chee Chung Huay Free Clinic
    80 m

Shopping

  • Orchard Road
    5.7 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Gardens By The Bay East
    5.0 km
  • Singapore Flyer
    5.0 km
  • Cloud Forest
    5.5 km
  • Sands Skypark Observation Deck
    5.6 km
  • Orchard Road
    5.7 km
  • Chinatown
    6.8 km
  • Singapore Botanic Gardens
    7.3 km
  • National Orchid Garden
    7.5 km
  • Night Safari
    12.5 km
  • Singapore Zoo
    12.5 km

Nearby landmarks

  • Singapore Chee Chung Huay Free Clinic
    80 m
  • The Gallery of Gnani Arts
    260 m
  • Victorian Territory
    390 m
  • Balam Fitness Corner Park
    710 m
  • TCM Clinic
    710 m
  • Mattar
    730 m
  • MacPherson Medical Clinic
    800 m
  • Eng Onn Chuan Medical Hall
    810 m
  • Chin Choo Clinic
    830 m
  • FGA Singapore
    860 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property provides free daily shuttle services to Tai Seng MRT Station, Chinatown, and Orchard Road.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Travel time to airport (minutes)25

Extras

  • Breakfast charge (unless included in room price)15 SGD

The property

  • Local Tax ID/ Rental License1.177
  • Number of bars/lounges1
  • Number of floors7
  • Number of restaurants1
  • Number of rooms 298
Property announcements

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of ibis Styles Singapore On Macpherson (SG Clean Certified) from real guests

Provided by verified guests of Agoda
7.0
/
10
Cleanliness7.5
Facilities6.8
Location6.5
Service7.3
Value for money7.2
High score for Singapore
Rating
9+ Exceptional (56)
8-9 Excellent (39)
7-8 Very Good (110)
6-7 Good (69)
<6 Below Expectation (150)
Time of the year
Mar - May (100)
Jun - Aug (124)
Sep - Nov (101)
Dec - Feb (99)
All guests (1,235)
All room types
All languages

Show reviews that mention 

Showing 424 verified guest comments
12345
9.2
Exceptional
Javier from Indonesia
Family with young children
Standard Room with Queen Bed
Stayed 3 nights in April 2017

Good hotel”

I travel with family. Generally Ibis MacPherson good hotel. Price competitive compare with other. We get breakfast, swiming pool facilites . Breakfast OK as standard internasional breakfast. Swiming pool not to big, water quality good. Transportation easy by using bus to reach city. Hotel staff miss Lina very helpful in lobby. minimarket and muslim restoran-restoran near hotel

Reviewed April 23, 2017

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Dear Javier We are delighted to read that you had a wonderful stay and were impressed by the service standards and customer care extended to you by our staff. Thank you for your generous comments on our room comfort, ambiance and facilities and we are delighted to read that this met your satisfaction. Thank you once again for talking your valuable time to write us a review. We look forward to the pleasure of welcoming you back to Ibis Styles on MacPherson Singapore for another refreshing stay. Warm Regards Ibis Styles Family

Responded November 07, 2018
ibis Styles Singapore On Macpherson (SG Clean Certified)
8.8
Excellent
Lee from Hong Kong SAR, China
Group
Standard Room with Queen Bed
Stayed 3 nights in April 2016

Nice new Hotel located in centre part of Singapore”

It is a brand new hotel located in MacPherson district. Easy access to Toll Way for everywhere. For Public transport, 10 mins walk to Tai Seng MRT station and bus stop nearby. Within 2 mins walk, you can access to hawking centre and supermarket around Upper Aljunied Road. For the facilites of Hotel, room is bright and not small. There is outdoor swimming pool, gym room located at 4/F next to restaurant. Variety choice for buffet breakfast and they are delicious. Overall, recommend this hotel.

Reviewed April 21, 2016

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Dear Lee We very much appreciate for taking time to tell us your experience for your recent stay at Ibis Styles Singapore on Macpherson. Once again, thank you for your valuable feedback and I sincerely hope that we will have the pleasure of welcoming you back to the hotel in the future, so that we may have an opportunity to restore your confidence at Ibis Styles on MacPherson Singapore. Warm Regards Ibis Styles Family

Responded November 01, 2018
ibis Styles Singapore On Macpherson (SG Clean Certified)
9.6
Exceptional
PRAVIN from India
Family with young children
Standard Room with Queen Bed
Stayed 5 nights in April 2016

Excellent time at Ibis!!”

I travelled with my family of 5 along with 2 kids, was not sure about the the type of service to expect, But it was the best time of our trip to Singapore. The breakfast layout was great, just wish they would add more Indian food to it, but was satisfied nevertheless. The kids couldn't get enough of it whether it was the swimming pool or other facilities. thank you Ibis !

Reviewed April 26, 2016

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Dear Pravin Thank you for taking the time on sharing your past experience when you stayed with us. We are delighted to read that you had a wonderful stay and were impressed by the service standards and customer care extended to you by our staff. Thank you for your generous comments on our room comfort, ambiance and facilities and we are delighted to read that this met your satisfaction. Thank you once again for talking your valuable time to write us a review. We look forward to the pleasure of welcoming you back to Ibis Styles on MacPherson Singapore for another refreshing stay. Warm Regards Ibis Styles Family

Responded November 01, 2018
ibis Styles Singapore On Macpherson (SG Clean Certified)
8.0
Excellent
Thomas from Singapore
Family with teens
Standard Triple Room
Stayed 1 night in December 2016

Awesome stay! ”

The hotel was very packed on christmas eve, which was u understandable, which led to an hour or more delay in one of our room preparation. However, without any verbal complaints, the hotel took the initiative to gave us 1 more extra room to make up for the delay, which I feel that it is a very nice gesture and recovery on their part. The hotel has very exquisite classy designs, with a pool side view which makes it even more spectacular! If the hotel had more facilities, I believe this hotel would have easily soared above 5stars. One thing though, the food at the restaurant located at level4, has alot of great deals such as the lunch combo, just $12 could get you a full appetiser, main and a drink. Sadly to say, it is not the price that matters, but food quality that matters to us. Waiting time was alright even though there was only 1 server working. The food quality is of a mere rating of 1.5/10. Fortunately though, food as well as atms, super markets and convenient stores are just out

Reviewed December 27, 2016

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Dear Thomas We very much appreciate for taking time to tell us your experience for your recent stay at Ibis Styles Singapore on Macpherson. We are delighted to read that you had a wonderful stay and were impressed by the service standards and customer care extended to you by our staff. Thank you for your generous comments on our room comfort, ambiance and facilities and we are delighted to read that this met your satisfaction. Thank you once again for talking your valuable time to write us a review. We look forward to the pleasure of welcoming you back to Ibis Styles on MacPherson Singapore for another refreshing stay. Warm Regards Ibis Styles Family

Responded November 07, 2018
ibis Styles Singapore On Macpherson (SG Clean Certified)
8.0
Excellent
Sarah from Singapore
Solo traveler
Single Room
Stayed 3 nights in November 2018

Complication but was settled”

Agoda deducted from my credit card and when I reach Ibis, I was told to pay again for the stay which I did using my debit card. But that was settled after I emailed the ibis staff and they got it settled for me. As for single rooms, take note that most of the single bedded rooms comes without any windows. Most of those who stay here are from India and surrounding countries. Most of them do not swim much in the pool and I was so glad to have the pool daily. The room service lady was alright and so were all the other staff. Breakfast opens till rather late which is a great news and although half of the food isn't food i would choose (Indian cuisine), there were some bread and waffle (ran out of maple syrup) and a simple layout of fruits. Thou a pricey, I would stay here again for it's location, cleanliest, strong wifi connection and small but pretty pool.

Reviewed December 03, 2018

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Dear Sarah, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Shamila Rolfe General Manager

Responded December 27, 2018
ibis Styles Singapore On Macpherson (SG Clean Certified)
9.2
Exceptional
Jaclyn from Taiwan
Family with young children
Standard Room with Queen Bed
Stayed 1 night in February 2019

Good Facilities”

Pros : Value for money, nice amenities, in room fridge, coffee and tea maker, hairdryer, towels,shampoo and bodywash are provided Cons: location quite far from mrt(tai seng mrt) but bus stop few steps away. No disposable slippers and toothbrush provided unlike other ibis that i stayed in. Over all still a good place to stay in.

Reviewed February 07, 2019

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Dear Jaclyn, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Shamila Rolfe General Manager

Responded February 08, 2019
ibis Styles Singapore On Macpherson (SG Clean Certified)
6.4
Good
Teh from Malaysia
Family with teens
Standard Room with twin beds
Stayed 2 nights in November 2019

Car Parking for hotel guest”

I was really disappointed that as a guest of the hotel, I still have to pay for the parking fees at the hotel . For the last 30 years of travelling and staying at various hotels in Singapore and Malaysia, this is the 1st time I was required to pay for my car parked in the hotel as a guest which is totally unaccepted. This has to be my 1st and last time staying at Ibis Styles and no way will I recommend to any of my friends. I was supposed to stay at another hotel but Ibis was highly recommended by my friend earlier. Rooms are acceptable but the parking issue really pissed me off. I stayed for 2 nights at Singapore 1.20 per hour.

Reviewed November 27, 2019

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Dear Teh, Thank you for sharing your kind comment regarding your recent stay with us. I am very sorry that your experience did not meet your expectations especially on the car park. please be informed that a the car park is not belong to the hotel and this is managed by the shopping mall. At Ibis Styles, we strive to provide a superior service experience for every customer. Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely Yours, Shamila Rolfe General Manager

Responded December 09, 2019
ibis Styles Singapore On Macpherson (SG Clean Certified)
10.0
Exceptional
ARNAT from Thailand
Couple
Standard Room with Queen Bed
Stayed 1 night in June 2019

Fabulous location and generous staffs”

Based on I used to live in SG. I can take EW line, get off at Aljunied stn. Then take a bus no. 100 or 62 at Opp Aljunied stn. then get off at the nearest bus stop. Otherwise, at the MacPerson stn. take bus no.8 then get off at Opp Jln Muhibbah. The building has been renovating plaza zone but reception is deeply of the building. shuttle bus service is on a schedule at the front-desk. The room was unique, nice and clean as I expected. The breakfast area was on 4th fl. The food zone was narrow and crowded. The taste of food was an average. Both staff at the reception and dining helped and managed wisely. However, there was hawker stalls as local canteen near the hotel. Its tasted like local Singaporeans, tasty and cheap!

Reviewed June 28, 2019

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Dear Arnat, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Shamila Rolfe

Responded June 29, 2019
ibis Styles Singapore On Macpherson (SG Clean Certified)
8.8
Excellent
Ivana from Indonesia
Couple
Standard Room with Queen Bed
Stayed 1 night in January 2019

Good facilities, location & value for money”

PRO: Facilities & location are good. Breakfast is good. Good variety, especially for a small kitchen and serving area. Did very nicely with the use of space. CON: 1. We reserved for 1 large bed/double bed/queen/king, but they "upgraded" us to triple room - which has 2 twin rooms with 1 extra pull-out bed. We complained and they said that they didn't have anymore 1 large bed room. We were disappointed and demanded the same room. The manager still argued that the triple room is bigger and insisted that it is better for us. We waited for 15 mins demanding the same room we reserved. Finally they gave us. 2. Deposit of SGD 300 - cash. We checked out early around 7:30am. It took a while for the front receptionist to get the cash deposit, because they have stored them all in the back room inside, perhaps someone's office. This should be a 2-minute done deal, we didn't purchase in-room service or minibar.

Reviewed March 01, 2019

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Dear Ivana, A pleasant day to you!! Thank you so much for your kind feedback and review. We are very sorry for some of the inconvinience caused. We do hope to see you again soon and to serve you more even better. Warm Regards, Shamila Rolfe General Manager

Responded March 02, 2019
ibis Styles Singapore On Macpherson (SG Clean Certified)
7.6
Very good
AI from Singapore
Solo traveler
Standard Room with Queen Bed
Stayed 2 nights in February 2019

Very good”

Rooms were clean, comfortable and cosy. Staff were very helpful and hospitable even when the reception area got very busy and it's just a small area, they still tried their best and put on their LoVely smiles. Cafe is abit small nevertheless food was good. However, I was quite put off by families who swam in the pool in their clothes, seriously...the hotel really should disallow that. Other than that, I had a Wonderful n Peaceful stay. THANK YOU IBIS!👍

Reviewed February 09, 2019

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Dear Al, Thank you for your stay and your kind review. We are very glad to know that you had great time with us. All your satisfaction is our pleasure. Regarding to your feedback, please allow me to share to our relevant department and we will take action for it. Thanks again for taking your time to share your experience with our hotel. We are looking forward to welcome you back in the near future. See you! Warm Regards, Shamila Rolfe General Manager

Responded February 11, 2019
ibis Styles Singapore On Macpherson (SG Clean Certified)
8.8
Excellent
Christopher from Australia
Couple
Standard Room with twin beds
Stayed 2 nights in July 2018

Escape the tourists and enjoy the local life”

As the hotel is situated in a semi residential and manufacturing area it is surrounded by local eateries serving cheap and delicious local food on average $5.00 a serve and for the drinkers amongst us a Big Tiger for $6.50. For the less adventorous the MRT is about 10 minutes walk and will get you into the tourist/western areas for $1.80. The rooms are small but clean and modern. The breakfast basic but something for everyone. So jump on the MRT see the sights and return to the area to enjoy local life. That is after all what travel is all about.

Reviewed July 29, 2018

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Dear Christopher, We very much appreciate your good rating regarding your stay at the ibis Styles Singapore on Macpherson. It is always a pleasure to receive positive feedback / good ratings. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shamila Rolfe

Responded August 22, 2018
ibis Styles Singapore On Macpherson (SG Clean Certified)
7.6
Very good
Vilma from Philippines
Couple
Standard Room with Queen Bed
Stayed 2 nights in March 2017

Good for money.”

Hotel was actually situated inside a not-so-busy mall, in fact some areas are still being constructed. Our room does not have a full bathroom, instead the bathroom and the shower room are in 2 adjacent small rooms and the wash basin is placed outside (with a small division near to the bed). I think it's just the style of this hotel. It was cozy 3-star hotel i would say. The breakfast was just ok, expected from a budget hotel. The hotel provides a free shuttle to the nearest MRT station but you have to book at the front desk.

Reviewed July 19, 2017

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Dear Vilma, Thank you so much for your kind review in our hotel, we do hope to see you again soon. Warm Regards, Shamila Rolfe General Manager

Responded December 27, 2018
ibis Styles Singapore On Macpherson (SG Clean Certified)
5.2
Hui from Malaysia
Family with young children
Standard Room with twin beds
Stayed 2 nights in December 2017

A hotel within a quiet neighbourhood”

The hotel is connected to a new mall (Macpherson Mall) that is not officially opened yet but a supermarket (Fairprice) is already up and running on Level 2 allowing guests to buy basic necessities. It is not located near to any MRT stations. As such, they provide shuttle bus services to 3 stations (Mattar, Macpherson, Tai Seng). The bus also brings guests to Nex Mall, Orchard Central and Chinatown. Booking of bus services need to be done in advance due to limited seats. The timings of bus services are also limited especially on Sunday, Monday and Tuesday where the last bus service is at 530pm. The check-in area is small with only 3 counters. If there is a large group of guests arriving at the same time, do expect slower check-in process. At one time, there was only 1 staff at the counter. Room is small and clean, just nice for 2 adult 1 child. Shower room, toilet and basin are separated. The wall is not fully sound proofed. Breakfast is free with reasonable spread.

Reviewed January 04, 2018

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Dear Hui, We very much appreciate for taking time to complete this survey regarding your stay at Ibis Styles Singapore on Macpherson. Its always a pleasant to receive positive comments. I will share your comments with my team. Its only through feedback such as yours we are able to maintain and indeed , where necessary improve upon the services that we provide to our valuable guests. Thank you again for sharing your experience and its our hope that you will give us the opportunity to better serve you in the near future. Warm Regards, Shamila Rolfe

Responded January 05, 2018
ibis Styles Singapore On Macpherson (SG Clean Certified)
8.4
Excellent
Rayna from Singapore
Couple
Standard Room with Queen Bed
Stayed 1 night in January 2017

Nice and private, could be better ”

The hotel itself isn't really accessible in general. Room was small but sufficient, really liked how they tried to provide as much as they could within the room. Walls are thin and could hear the activity outside, doors closing and such. Check in/check out was chaotic. Not sure if too much paper work or staff was simply not well trained enough to handle. Didn't like that we were mostly overlooked and ignored despite being in the queue for check in but guests behind us were attended to instead. At check out we were told to wait while they checked the rooms, we were not informed we could leave until someone after us were given the okay to leave, and we only knew after we asked. All the time staff was busy tinkering with the computer, like I said, not sure if they were overloaded with paperwork and hence the lapse in hospitality. Didn't eat within the hotel but went to the row of eateries nearby. Would consider coming again, not a bad place.

Reviewed January 08, 2017

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Dear Rayna Thank you for taking the time on sharing your past experience when you stayed with us. We regret that you did not have a more positive stay. We value all your comments as this gives us opportunity to improve in the future. We hope that you give us another opportunity in the near future. Once again, thank you for your valuable feedback and I sincerely hope that we will have the pleasure of welcoming you back to the hotel in the future, so that we may have an opportunity to restore your confidence at Ibis Styles on MacPherson Singapore. Warm Regards Ibis Styles Family

Responded November 07, 2018
ibis Styles Singapore On Macpherson (SG Clean Certified)
9.2
Exceptional
Eunice from Singapore
Solo traveler
Standard Room with twin beds
Stayed 2 nights in September 2019

Good Value for Money”

Decently priced hotel in an expensive city. Staff was very friendly and most helpful especially when we need help with a lost of hp and booking of cabs in the wee hours. Hotel Manager also made the stay plesant. Only con was the rather arduous check in perhaps a requirement from the local govt.

Reviewed September 30, 2019

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Dear Eunice Thank you that you for staying with us and sharing your positive feedback. rest assured that we will share with our team and looking forward to welcome you back in near future. Warm Regards Shamila Rolfe General Manager

Responded October 01, 2019
ibis Styles Singapore On Macpherson (SG Clean Certified)
8.0
Excellent
Evangeline from Philippines
Family with teens
Standard Triple Room
Stayed 3 nights in May 2017

We are satisfied with our stay at Ibis, staff assisted us and accomodated for every inquiries we had”

It is a quiet location but since there is a shuttle to bring you in the nearest mrt it is good enough for us. The shuttle drivers are also accomodating. My children enjoyed the pool. My sister and aunt had good enough workout with the gym. Maybe next time you should add a variety of food for breakfast,. In totality we had a good and satisfying stay. I would recommend Ibis to my friends.

Reviewed May 09, 2017

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Dear Evangeline We are delighted to read that you had a wonderful stay and were impressed by the service standards and customer care extended to you by our staff. Thank you for your generous comments on our room comfort, ambiance and facilities and we are delighted to read that this met your satisfaction. Thank you once again for talking your valuable time to write us a review. We look forward to the pleasure of welcoming you back to Ibis Styles on MacPherson Singapore for another refreshing stay. Warm Regards Ibis Styles Family

Responded November 07, 2018
ibis Styles Singapore On Macpherson (SG Clean Certified)
6.4
Good
Alan from Singapore
Couple
Standard Room with Queen Bed
Stayed 1 night in April 2019

Good”

Pros : Breakfast is nice : Room is clean and bed is comfy Cons : breakfast place too small - check in time is 2 but they will tell u room is not always ready. I waited till 2:55. -Location is no where near anything, not much food available. The Macpherson mall is dead.

Reviewed May 02, 2019

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Dear Alan, Thank you so much for your great review.We do hope to see you again soon. Warm Regards, Shamila Rolfe

Responded May 02, 2019
ibis Styles Singapore On Macpherson (SG Clean Certified)
6.0
Shiho from Japan
Group
Standard Room with Queen Bed
Stayed 2 nights in September 2019

For an affordable and standard hotel, it's good.”

The location is not central, but if you grab or take a taxi, you can go everywhere within 30 minutes. There isn't much nearby though. The rooms are clean and of very standard level. Considering other hotel prices in Singapore, it is affordable and you can expect exactly what you expect from an Ibis hotel. Overall, I am satisfied with our stay.

Reviewed September 13, 2019

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Dear Shiho, We very much appreciate your comments regarding your stay at the ibis Styles Singapore on Macpherson. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shamila Rolfe

Responded September 14, 2019
ibis Styles Singapore On Macpherson (SG Clean Certified)
5.6
uday from India
Couple
Standard Room with Queen Bed
Stayed 3 nights in July 2018

Not at all value for money...”

i booked this hotel for my vacation trip to Singapore for 3 days. Here is my review and experience of this hotel 1. Rooms> very compact with no cupboard for keeping dress and bags 2. Washroom> Only one Lux brand all in one liquid which can used as (soap, shampoo, conditioner) 3. Water> No in room bottles for drinking water.. you need to use tap water (as said by them its drinkable) 4. Toothpaste> No tooth brush n toothpaste given.. you need to ask then only you will get on daily basis 5. Towels> they dont change towels daily.. unless you drop that on floor then only they replace it 6. room cleaning> you need to switch on the button to clean the room else no one will clean you room 7. breakfast> same breakfast daily nothing new.. very poor breakfast.. 8. location> 800mtr from nearest mrt(Mattar). This hotel is inside a mall or mall is inside a hotel i dont know but at lobby and in ground floor area very bad smell of durian fruit.(unbearable) final verdict: dont waste your money here

Reviewed July 31, 2018

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Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Styles Singapore on Macpherson. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Shamila Rolfe

Responded August 20, 2018
ibis Styles Singapore On Macpherson (SG Clean Certified)
6.0
Sanket from India
Business traveler
Standard Room with Queen Bed
Stayed 3 nights in January 2017

pleasant stay and value for money”

Ibis is located in central of Singapore hence it is easy to go around by grabbing a taxi or bus. Hotel provides transport facilities to nearby train stations. A lot of 24 hours eatery within 300 m of the hotel. The rooms are clean and the staff is kind and friendly as well. Breakfast is just ok. As I said its value for the money you pay.

Reviewed February 06, 2017

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Dear Sanket We are delighted to read that you had a wonderful stay and were impressed by the service standards and customer care extended to you by our staff. Thank you for your generous comments on our room comfort, ambiance and facilities and we are delighted to read that this met your satisfaction. Thank you once again for talking your valuable time to write us a review. We look forward to the pleasure of welcoming you back to Ibis Styles on MacPherson Singapore for another refreshing stay. Warm Regards Ibis Styles Family

Responded November 07, 2018
ibis Styles Singapore On Macpherson (SG Clean Certified)
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