Icon Hotel North Edsa
Icon Hotel North Edsa
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"Room is clean, bed is very comfy"

Ruth

|

May 5, 2018

Premium - Guestroom Icon Hotel North Edsa
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Excellent
Location
8.6
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What guests are saying:
My visit was nice. Staff was courteous and attentive. Rooms were clean
Houlton from United States
Couple
Value for money. Food is affordable yet very delicious. Staffs are accomodating and the room itself is clean and spacious. Highly recommended!
Valerie from Philippines
Family with young children
all in all 5/5 my only concern is the cleanliness of the bathroom... but then again all in all. it was an amazing stay we are looking forward for another stay.
Mark from Philippines
Couple
Staff was so kind, i forgot to take the name of the receptionist, she gave me a pain reliever for my headache in the middle of night since the nearby pharmacy was already closed. Thank you so much! Will definitely comeback, location is convenient.
Robyn from Philippines
Business traveler
Breakfast (Filipino Dishes) was great but limited variety. Suggest to add fruits. :) Staff were courteous. Great location!
Elisa from Philippines
Couple
Very good
From 2063 reviewsSee what guests said
7.4
/
10
Very good value for money
7.7
Recommended by 82% of guests
Value for money7.7
Distance to city center9.5 km
Location rating8.6
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport15.6 km
  • 340 meters to public transportation

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
This property is in high demand!Booked 94 times this week | 10 travelers are looking at this property right now
Deluxe
Deluxe
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 queen bed or 2 single bed...
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Suite 1
Suite 1
...
  • Room size: 29 m²/312 ft²
  • City view
  • 1 queen bed or 2 single bed...
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Premium
Premium
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 queen bed
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Suite 2
Suite 2
...
  • Room size: 29 m²/312 ft²
  • City view
  • 1 single bed and 1 queen be...
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Twin Suite
Twin Suite
...
  • Room size: 35 m²/377 ft²
  • Shower and bathtub
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Premium Queen Room
Premium Queen Room
...
  • Room size: 20 m²/215 ft²
  • Shower
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Room Selected at Check In
Room Selected at Check In
...
  • Room size: 20 m²/215 ft²
  • Shower
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Deluxe Double or Twin Room
Deluxe Double or Twin Room
...
  • Room size: 26 m²/280 ft²
  • Shower
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Deluxe With Breakfast
Deluxe With Breakfast
...
  • Shower
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Family Room
Family Room
...
  • Shower
  • 1 single bed & 1 sofa bed
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Have a question for Icon Hotel North Edsa?

What people love about the property

  • "Good location, clean rooms."

    John E.

    |

    February 20, 2018

  • "I love our stay."

    Janice

    |

    December 1, 2017

  • "The value for money is pretty awesome with this hotel."

    Janice

    |

    December 1, 2017

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More about Icon Hotel North Edsa

More about Icon Hotel North Edsa

"Staffs are accommodating and the place is amazing"

Andrea

|

March 13, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

American cuisine
American cuisine
Shakey's ERMITA
6.5 km American, Pizza
Wild West Roadhouse Grill
7.4 km American
Wendy's Hamburgers
7.8 km American, Fast food
Asian cuisine
Asian cuisine
Buddy's
2.1 km Asian, Filipino
North Park Noodles Macapagal
4.5 km Asian, Chinese
Big Mama's Place
5.2 km Asian, Chinese, Filipino
Chinese cuisine
Chinese cuisine
Summer Palace
520 m Chinese
Wan Chai Restaurant
3.7 km Chinese
Chin's Express
6.5 km Chinese, Fast food

What they offer

"Very accommodating staff."

Allyza J.

|

March 20, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (2063)Booking.com Reviews (1)
7.4
/
10
Cleanliness6.9
Facilities6.7
Location8.6
Room comfort and quality7.0
Service7.5
Value for money7.7
Provided by verified guests of Agoda
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All guests (2063)
All room types
Showing 1092 verified guest comments
12345
8.0
Excellent
Salvador from Philippines
Couple
Premium
Stayed 1 night in November 2018
3 M's (Maganda, Malinis, Mura)”
more improvements on beddings.
Reviewed November 15, 2018
3.6
Cathlene
Couple
Suite 1
Stayed 2 nights in November 2018
Okay, but not really”
This is a bit lenghty but I think worth reading so you’re aware. Value for money? I’d say yes if you’re on a budget. We’re staying in their Suite room but nothing fancy about it at all. The AC unit is old and is TOO NOISY. The bed is big only because they’re 2 pcs of single/double beds which easily gets separated if you move too much. Clean, yeah but again, not the one you’d expect on a suite room. We stayed in a ‘budget’ hotel before which is cheaper but was still better than this one tbh. Location? It’s a plus that it’s very very near SM North Edsa but our travel from Batangas City to the hotel is the worst. I thought when I searched for it online it’s very easy to reach considering it’s along the highway but please, if you’re coming from somewhere farther like us make sure you are aware of your route. We just didn’t have a choice because it’s the only affordable choice we had for the dates we needed. The staff is friendly in general. But if the hotel has an ambition it has to raise it’s standards and the quality overall. My disappointment actually is greater when we checked out. 24 hours after we checked-out I noticed that a couple of my personal belongings were missing. I called the hotel and they said we left it in our room. Our disappointment started with ourselves knowing that we forgot something. But I guess it’s normal for someone to forget their things, right? When we checked-out, we thought they checked the room before they told us that we’re good to go. But they didn’t. The staff said they only checked their system if we have a balance to settle or not. I thought it’s a standard for every hotel to check the room before letting the customer leave. For so many reasons, like this one. They knew we left something and yet THEY DID NOT CONTACT ME AT ALL. What if I left something with a very high value like jewelries or money? I asked them to ship it to me immediately and they said they will. Only because I didn’t stop calling them. They let me shoulder th
Reviewed November 13, 2018
9.2
Exceptional
James from Philippines
Group
Premium
Stayed 1 night in November 2018
Good”
Good than my previous stay
Reviewed November 12, 2018
6.0
Elizabeth from Philippines
Solo traveler
Suite 1
Stayed 10 nights in May 2018
Above average”
Budget friendly and good location.
Reviewed November 07, 2018
Dear Ma'am Elizabeth Thank you for taking time to give us good rating, we really appreciate it. Rest assure that we will continue to provide you with good quality service. We are looking forward to meet you again here at Icon North Edsa. Regards, Shane Ramos Hotel Manager
Responded November 11, 2018
Icon Hotel North Edsa
10.0
Exceptional
Ma. from Philippines
Solo traveler
Premium
Stayed 1 night in November 2018
One of the best budget hotel”
I was surprised that the rooms plus breakfast were more than ok for the price. Staff were all helpful. There is a bank and a drugstore adjacent to the bldg and that is a big plus. I highly recommend it. Two thumbs up!
Reviewed November 07, 2018
Dear Ma'am, Thank you for taking time to give us excellent rating, we really appreciate it. Rest assure that we will continue to provide you with good quality service. We are looking forward to meet you again here at Icon North Edsa. Regards, Shane Ramos Hotel Manager
Responded November 11, 2018
Icon Hotel North Edsa
5.2
Osborn from Philippines
Solo traveler
Premium
Stayed 1 night in November 2018
Sauna room”
the receptionist is ok. I complained of the bad aircon, nobody came and check. room phone not functioning. PS my room was 1003. The bath room wall was very hot....hot water pipes passing behind the wall??? No wonder the room felt like a sauna room even at midnight. Breakfast spaghetti is ok. other dishes lack salt.
Reviewed November 07, 2018
Dear Osborn, While you had some inconveniences during your stay, we still would like to thank you for staying with us and letting us know our shortcomings. I am very sorry to hear that your stay at Icon Hotel North EDSA was not up to par. Please note that this information has been passed on to our concerned staff and that we have taken steps to ensure that it does not happen again. We do hope you give us another chance to make it up to you. Best Regards and God Bless! Shane Ramos Hotel Manager
Responded November 11, 2018
Icon Hotel North Edsa
7.6
Very good
Nelson from Philippines
Couple
Deluxe
Stayed 1 night in November 2018
Experience what you paid for.”
The hotel location was perfect, walking distance from SM North. However, the hotel was kinda classy Hotel Sogo but with a different image, you can bring your family there, use the swimming pool and eat breakfast buffet. Room was a bit dirty, bed was a bit tidy and ambience in the room was okay. Better to book online instead of walking in, the price is 50% different. Overall, our experience was okay. Breakfast buffet is their edge to the other hotels nearby.
Reviewed November 05, 2018
Dear Sir Nelson, While you had some inconveniences during your stay, we still would like to thank you for staying with us and letting us know our shortcomings. I am very sorry to hear that your stay at Icon Hotel North EDSA was not up to par. Please note that this information has been passed on to our concerned staff and that we have taken steps to ensure that it does not happen again. We do hope you give us another chance to make it up to you. Best Regards and God Bless! Shane Ramos Hotel Manager
Responded November 05, 2018
Icon Hotel North Edsa
7.6
Very good
Denise from Philippines
Family with young children
Suite 2
Stayed 2 nights in October 2018
Good for overnight stay”
Hotel is near malls and restaurants. Breakfast buffet was a bit disappointing, not enough choices. Easy check in and check out. Staff was nice.
Reviewed November 05, 2018
7.2
Very good
Inah from Philippines
Family with young children
Premium
Stayed 1 night in November 2018
We enjoyed our stay, even though we have couple of concerns.”
For the amount that I paid I think Our stay is fine. I just had couple of concerns, the tiles in the pool area are not that good the edge was sharp a little, the blanket seems to be old it won't give you comfortability we ended up using the bedsheet, headboard lights noy working, aircon has noisy sound during the night, lastly during our breakfast I asked for scrambled egg, the egg has hair so I called the attention of the manager he was sorry but still its not good to eat food with hair.
Reviewed November 05, 2018
Dear Ma'am Inah, While you had some inconveniences during your stay, we still would like to thank you for staying with us and letting us know our shortcomings. I am very sorry to hear that your stay at Icon Hotel North Edsa was not up to par. Please note that this information has been passed on to our concerned staff and that we have taken steps to ensure that it does not happen again. We do hope you give us another chance to make it up to you. Best Regards and God Bless! Shane Ramos Hotel Manager
Responded November 05, 2018
Icon Hotel North Edsa
3.2
Anna from Philippines
Group
Suite 1
Stayed 1 night in October 2018
Not satisfied. The worst so far that I have exoerienced”
Breakfast was terrible. No rice, no butter, not even a drinking water. When we asked them if they will replenish, they said yes . It took us several minutes to finally surrender. They had soup but it tasted like water with cornstarch. Only 1 was in-church with cooking omelette, cleaning the table and everything else. We know, It’s a budget hotel but they can serve decent breakfast. The Rest room is also a disgust since there are molds in the area around the mirror. Towels need to retire since they are already worn out and the color is dirty white . Won’t come back.
Reviewed November 03, 2018
Dear Ma;am Ana, While you had some inconveniences during your stay, we still would like to thank you for staying with us and letting us know our shortcomings. I am very sorry to hear that your stay at Icon Hotel North EDSA was not up to par. Please note that this information has been passed on to our concerned staff and that we have taken steps to ensure that it does not happen again. We do hope you give us another chance to make it up to you. Best Regards and God Bless! Shane Ramos Hotel Manager
Responded November 05, 2018
Icon Hotel North Edsa
8.8
Excellent
Eric from Philippines
Couple
Premium
Stayed 1 night in October 2018
Thank you Agoda”
agoda sponsored our stay here, and I didn't pay any penny here. it was just a refund from my previous booking that was been cancelled. anyway, the hotel is almost perfect if the Aircondition is not noisy. its making a loud noise where we cant sleep better. but still cold. no windows in the Premium room. blanket are thin. breakfast is good, its a buffet. except for the soup. swimming pool is nice but the smell is.not that good. still going back if there's a promo
Reviewed November 01, 2018
Dear Sir Eric, While you had some inconveniences during your stay, we still would like to thank you for staying with us and letting us know our shortcomings. I am very sorry to hear that your stay at Icon Hotel North EDSA was not up to par. Please note that this information has been passed on to our concerned staff and that we have taken steps to ensure that it does not happen again. We do hope you give us another chance to make it up to you. Best Regards and God Bless! Shane Ramos Hotel Manager
Responded November 05, 2018
Icon Hotel North Edsa
9.6
Exceptional
Jose from Malaysia
Solo traveler
Premium
Stayed 1 night in October 2018
Great location and nice staff”
Great stay
Reviewed October 26, 2018
Dear Sir Jose, Thank you for taking time to give us excellent rating, we really appreciate it. Rest assure that we will continue to provide you with good quality service. We are looking forward to meet you again here at Icon North Edsa. Regards, Shane Ramos Hotel Manager
Responded October 30, 2018
Icon Hotel North Edsa
8.0
Excellent
Cheyenne from Philippines
Family with young children
Suite 2
Stayed 1 night in October 2018
three stars”
spacious rooms, nice mall views and delectable room service food... but the pool was cold and shallow sabi 4ft but hanggang it was only up to my waist im 5"7' the pillows were thin unlike s ibang 3 star hotels...no tissue s restroom na nilagay siguro dahil discounted nga... and the breakfast buffet... no filipino dish like tapa, tocino nor longganisa :( eggs and cereals lang kinain mga bata... but all in all fairly satisfied nmn kmi will give 3stars
Reviewed October 25, 2018
Dear Ma'am Cheyenne, Thank you for taking time to give us excellent rating, we really appreciate it. Rest assure that we will continue to provide you with good quality service.Please note that your concerns have been dealt with accordingly. We are looking forward to meet you again here at Icon North Edsa. Regards, Shane Ramos Hotel Manager
Responded October 30, 2018
Icon Hotel North Edsa
8.8
Excellent
Jesmar from Philippines
Family with young children
Premium
Stayed 1 night in October 2018
2nd time here, i must say that they're impriving their service. ”
just a bit turned off when I moved the table and saw that some dusts/waste were not sweeped/vaccumed. please make sure that everything is well cleaned, some clients might make it more big deal.
Reviewed October 24, 2018
Dear Jesmar, Thank you for taking time to give us excellent rating, we really appreciate it. Rest assure that we will continue to provide you with good quality service.Please note that your concerns on dusts/waste under the table have been dealt with accordingly. We are looking forward to meet you again here at Icon North Edsa. Regards, Shane Ramos Hotel Manager
Responded October 30, 2018
Icon Hotel North Edsa
8.8
Excellent
ana from Philippines
Family with young children
Premium
Stayed 2 nights in October 2018
Great location great staff breakfast improved a lot from my last stay a. Month ago. ”
Pros. Location Cons. Swimming pool water is dirty blurry itchy.. Sorry.
Reviewed October 23, 2018
Dear Ma'am Ana, Thank you for taking time to give us excellent rating, we really appreciate it. Rest assure that we will continue to provide you with good quality service.Please note that your concerns on our Swimming Pool have been dealt with accordingly. We are looking forward to meet you again here at Icon North Edsa. Regards, Shane Ramos Hotel Manager
Responded October 30, 2018
Icon Hotel North Edsa
9.2
Exceptional
Carleen from Philippines
Group
Suite 2
Stayed 1 night in October 2018
the place was accessible... staff are courteous and polite.. over all our stay was relaxing.”
the place was good. except the bath tub in our room was broken.. also the breakfast menu is limited... but over all the place is recommendable
Reviewed October 22, 2018
Dear Ma'am Carleen, Thank you for taking time to give us excellent rating, we really appreciate it. Rest assure that we will continue to provide you with good quality service.Please note that your concerns on Broken Bath Tub, Limited Breakfast Menu have been dealt with accordingly. We are looking forward to meet you again here at Icon North Edsa. Regards, Shane Ramos Hotel Manager
Responded October 30, 2018
Icon Hotel North Edsa
9.6
Exceptional
Angelique from Philippines
Group
Suite 2
Stayed 1 night in October 2018
Great Experience”
When I booked this hotel I didn’t have high expectations as I was just looking for a budget place to stay for 1 night. I was very pleased with my Icon hotel experience. 1. Check-in process was fast and easy. 2. The staff are courteous and friendly. They would always greet you with a smile and would do the extra mile of assisting you whenever possible. The customer service is comparable or even surpassed some of the five star hotels I’ve been to where the staff ignore guests and spend a lot of time chatting among themselves. 3. The room is clean and spacious. 4. Breakfast buffet was good enough to fill our tummies. 5. Convenient location. Walking distance to SM North and Trinoma. There’s a footbridge right beside the hotel. 6. A staff questioned us after seeing us walked out from the basement parking. When I showed him our key card he sincerely apologized and explained that there are some non-guests who use the parking so he was just checking. I appreciate the honesty and didn’t feel offended of what he did. This shows that you can still follow protocols without making the guests feel bad or inconvenienced by communicating properly. Keep it up! Minor complaints: -AC was noisy -Please provide a rug in the shower. With the bath tub’s position, we ended up with puddles of water on the floor after showering. -There was a minor mishap during check-out. They couldn’t find my ID which I surrendered after requesting for spare key card. The good thing is they found it 10 minutes later.
Reviewed October 20, 2018
Dear Ma'am Angelique, Thank you for taking time to give us excellent rating, we really appreciate it. Rest assure that we will continue to provide you with good quality service.Please note that your concerns on our ACU, Shower rug, Toilet floor and ID have been dealt with accordingly. We are looking forward to meet you again here at Icon North Edsa. Regards, Shane Ramos Hotel Manager
Responded October 22, 2018
Icon Hotel North Edsa
6.4
Good
SREENIVAS from Malaysia
Solo traveler
Premium
Stayed 2 nights in October 2018
Reception area staffs were very helpful, attentive and freindly.But the room housekeeping slacking”
Food is ok.Room service is quite dissapointing.
Reviewed October 18, 2018
6.0
Chonalyn from Singapore
Group
Premium
Stayed 3 nights in October 2018
Above average”
Stay was extended for another 3 more nights. So we were asked to transfer in another room. The first room was nice and very comfortable. However, I was really disappointed with this current room ( RM 702 ). The sink is leaking and the toilet is flooding. Cleaner did not come to clean the room. Overall, so disappointing.
Reviewed October 15, 2018
Dear Ma'am Chonalyn, While you had some inconveniences during your stay, we still would like to thank you for staying with us and letting us know our shortcomings. I am very sorry to hear that your stay at Icon Hotel North EDSA was not up to par. Please note that this information has been passed on to our concerned staff and that we have taken steps to ensure that it does not happen again. We do hope you give us another chance to make it up to you. Regards, Shane Ramos Hotel Manager
Responded October 17, 2018
Icon Hotel North Edsa
8.4
Excellent
Chonalyn from Singapore
Group
Premium
Stayed 2 nights in October 2018
Excellent”
Room was nice and I feel very comfortable. Location is very convenient, just across SM north Edsa and Trinoma. Hotel Staff are nice.
Reviewed October 15, 2018
Dear Ma'am Chonalyn, Thank you for taking time to give us rating, we really appreciate it. Rest assure that we will continue to provide you with good quality service. We are looking forward to meet you again here at Icon North Edsa. Regards, Shane Ramos Hotel Manager
Responded October 17, 2018
Icon Hotel North Edsa
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