Indeco Hotels Swamimalai

Indeco Hotels Swamimalai

6/30 B - Agraharam, Thimmakudy Village, Baburajapuram Post,, Kumbakonam, Kumbakonam, India, 612302
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Royal Heritage Indeco Hotels Swamimalai
Royal Heritage
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    Lobby Indeco Hotels Swamimalai
    Interior view Indeco Hotels Swamimalai
    Interior view Indeco Hotels Swamimalai
    Royal Heritage Indeco Hotels Swamimalai
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    Exterior view Indeco Hotels Swamimalai

    Guest reviews

    8.3
    Excellent
    /10
    (106 reviews)See what guests said
    10.0
    Exceptional

    "The customer service and satisfaction is awesome."

    Srinath

    -

    June 7, 2016

    8.4
    Excellent service
    Recommended by 82% of guests

    Property highlights

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Air conditioning

    This property is in high demand!Last booked 8 hours ago
    Excellent
    Location
    8.5
    See map
    Excellent location
    Value for money8.2
    Distance to city center5.3 km
    Location rating8.5
    Select your room
    Heritage Deluxe Room
    Heritage Deluxe Room
    ...
    • Room size: 25 m²/269 ft²
    • Country view
    • 2 single beds or 1 double b...
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    Palace Suite
    Palace Suite
    ...
    • Room size: 40 m²/431 ft²
    • Garden view
    • 2 single beds or 1 double b...
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    King Royal Suite
    King Royal Suite
    ...
    • Room size: 40 m²/431 ft²
    • Garden view
    • 2 single beds or 1 double b...
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    King Suite
    King Suite
    ...
    • Room size: 35 m²/377 ft²
    • Garden view
    • 2 single beds or 1 double b...
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    Heritage Grand
    Heritage Grand
    ...
    • Room size: 32 m²/344 ft²
    • Garden view
    • 2 single beds or 1 double b...
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    Royal Heritage
    Royal Heritage
    ...
    • Room size: 25 m²/269 ft²
    • Country view
    • 2 single beds or 1 double b...
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    Deluxe Palace Suite
    Deluxe Palace Suite
    ...
    • Room size: 46 m²/495 ft²
    • Garden view
    • 1 king bed
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    Premium Suite
    Premium Suite
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 1 king bed
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    Premium Luxury Suite
    Premium Luxury Suite
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 1 king bed
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    Palace King Room
    Palace King Room
    ...
    • Room size: 40 m²/431 ft²
    • Garden view
    • 1 king bed
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    More about Indeco Hotels Swamimalai

    More about Indeco Hotels Swamimalai

    9.6
    Exceptional

    "Very courteous staff"

    Jayalakshmi

    |

    March 30, 2016

    An overview

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    What they offer

    9.6
    Exceptional

    "Had a good experience very homely reception, and a pleasent..."

    Murali

    |

    June 17, 2016

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    Property's guest policies

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    Some helpful facts

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    Announcements

    Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

    Real reviews from real guests

    Agoda Reviews (106)Booking.com Reviews (71)
    8.3
    /
    10
    Cleanliness8.2
    Facilities8.1
    Location8.5
    Room comfort and quality6.8
    Service8.4
    Value for money8.2
    Provided by verified guests of Agoda
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    All guests (106)
    All room types
    Showing 62 verified guest comments
    1234
    8.0
    Excellent
    Venkatraman from India
    Couple
    Heritage Deluxe Room
    Stayed 3 nights in January 2019
    Good Eco hotel. ”
    This property is one of the good Eco hotel .perhaps this is my fifth visit. Very good atmosphere Excellent staff. Good food. Very cooperating staff too. Good chef. Clean modern kitchen. Now in house massage centre is an improvement. Still room and bath room can be more clean and neat. Plug points are in short supply . Tv fridge set top box all in one point mant time either of them is not working. Unless you repeatedly ask they won't give hand towel. Food is pricey.
    Reviewed February 09, 2019
    9.2
    Exceptional
    Sujit
    Group
    Palace Suite
    Stayed 2 nights in October 2018
    Would definitely stay again.”
    Pleasant helpful staff. Rural, quiet and peaceful setting with spotted deer, green parrots and old cars and artefacts including a palanquin from colonial times. Old, beautifully renovated buildings with modern comforts. Very good South Indian cuisine. Only let down was the washroom facilities in the dining area.
    Reviewed October 07, 2018
    9.2
    Exceptional
    Pradheep from Australia
    Family with teens
    Heritage Deluxe Room
    Stayed 3 nights in January 2019
    Great hotel. Eco hotel and good location. Different to most hotels..”
    Enjoyed the village setup. My wife loved the place. Peaceful. May not be liking for some people. Friendly staff. Enjoyed the animals. Cons: Not enough power points for the facilities provided. Example 3 power points used for TV, set top box and insect repellent. Charging phone will require one to be disconnected. Found 2 or 3 dead cockroaches every morning in the room. Poor WiFi service in the room. Would have preferred bit more modern bathroom
    Reviewed January 10, 2019
    9.6
    Exceptional
    Peter from Belgium
    Couple
    Heritage Deluxe Room
    Stayed 1 night in November 2018
    A heritage experience”
    It's not so much a hotel stay then it is an experience. We can highly recommend this resort. It's beautiful, suffused with culture and tradition. The location is amidst lush green and quiet, with an interesting museum, lots of animals and an excellent breakfast.
    Reviewed November 27, 2018
    8.4
    Excellent
    suresh from India
    Couple
    Palace King Room
    Stayed 2 nights in November 2018
    Staff who cheats”
    We wanted to visit the 9 temples got a wrong advise as 2 days however we completed by evening. We were charged more km as they did not take signature for opening and closing km. However clarified and got our money We broke a small clay covering which would not have costed more than 1500 they charged us 3000 It’s a fantastic place except for the staff who was dealing with us these kind of staffs will pull down the hotel if management does not look into
    Reviewed November 20, 2018
    8.0
    Excellent
    Yoegeetha from Malaysia
    Group
    Heritage Deluxe Room
    Stayed 1 night in March 2018
    Beautiful Place!”
    If you are looking for hotels with an ancient feeling then this is the place to reside. The structure is very traditional and it gives you a feeling of the past. The premises were beautiful with many sculptures and raindeers. The staffs were all extremely pleasant. The room was very clean. The electricity went off and came back a couple of times, but i guess that could be considered as going back into past time. Would definitely recommend this hotel if you are visiting Kumbakonam.
    Reviewed April 05, 2018
    9.2
    Exceptional
    Sailesh from India
    Family with young children
    Heritage Grand
    Stayed 3 nights in November 2018
    Really good”
    We went with family and this was a perfect place. Kids even got to learn a things and have fun. They have deer, swans, ducks etc as well as a nice museum. Takes you back to olden times. Ambience is fantastic and well maintained. Very courteous and helpful staff. You need a car to travel around.
    Reviewed November 13, 2018
    9.6
    Exceptional
    David from United Kingdom
    Couple
    Heritage Deluxe Room
    Stayed 2 nights in October 2018
    Great for a quiet break from township bussle”
    Great area to wonder around. Owner takes great pride in his extrodinary collection of artefacts. Well appointed rooms. Great food at good price. Staff are good and offer great welcome but housekeeping letthe show down for us. We had to nag everyday for housekeeping
    Reviewed November 08, 2018
    2.0
    Karthigan from United Kingdom
    Group
    Heritage Deluxe Room
    Stayed 1 night in September 2018
    Dirty hotel with overpriced rooms. Heritage hotel? Nope, it's FAKE and RIP OFF hertiage hotel! ”
    Arrived at the hotel. No welcome greeting from the hotel. Not even standard "namaste" mentioned nor said. Staff were disinterested and gave us awful rooms. In one room, one bed was covered lots of blood splattered, and the bed sheet was completely old and torn literally! I guess that this "heritage" hotel tried to pass it off as old materials to live up to its "heritage" reputation. No one in their sane mind to sleep in dirty and unhygenic bed with torn bed sheet. Furthermore, I checked bathroom and guess what? More blood splatters all over place and on shower screen. Buckets were full of rust. Come on, Indeco, dont be cheapskate with materials and stuff especially when you charge premium price for rooms! The food from Hotel restaurant is disgusting as it contained few bugs. I complained to waiter and manager about it and I wanted a fresh food without bugs as replacement. They refused as they said that it is part of "heritage" experience! Failed to see why it's highly rated. AVOID!!
    Reviewed September 18, 2018
    8.4
    Excellent
    srinivasan from India
    Family with young children
    Heritage Deluxe Room
    Stayed 1 night in August 2018
    Stay at Swamimalai Indeco”
    The place is well maintained and had a nice homely feeling. The artefacts at the location is a good collection. Cons; At breakfast time the staffing seemed a little less. The write up in places around the property seem to be fading.
    Reviewed August 26, 2018
    8.0
    Excellent
    S from Malaysia
    Couple
    Heritage Deluxe Room
    Stayed 3 nights in November 2018
    Very good”
    Place is beautiful and same goes to the staff. Excellent service by staff.
    Reviewed November 25, 2018
    8.8
    Excellent
    Shikha from India
    Family with young children
    Heritage Deluxe Room
    Stayed 1 night in August 2016
    Excellent”
    When we entered this place, we had WOW feeling. The place was very close to nature and lot of animals were roaming in place. There were notices everywhere in hotel area about not disturbing lizards / small insects since they believe the place belongs to them. Only few things to highlight: 1. The place is little far from city but its worth it since its very close to nature 2. There is no proper accommodation for drivers (if you have drivers)
    Reviewed December 06, 2016
    5.2
    Casa from Italy
    Group
    Heritage Deluxe Room
    Stayed 1 night in January 2019
    Above average”
    Needs more clean
    Reviewed February 01, 2019
    6.8
    Good
    Umeshwara from Australia
    Family with teens
    Heritage Deluxe Room
    Stayed 3 nights in January 2019
    Best environment, lovely staff but ordinary rooms.”
    Lovely environment with a village feel, including deer, cows, ducks, etc. Staff were lovely too. However, the cottage like accommodation leaves a lot t be desired, as they include gaps around doorways that allow mosquitoes in which makes for a disturbed sleep, and the odd dead cockroach around the place.
    Reviewed January 09, 2019
    6.0
    Neeta from India
    Couple
    Heritage Deluxe Room
    Stayed 1 night in December 2018
    below average experience. Stayed for one night with .Room was alright but food and service pathetic”
    We had stayed here about 3 years ago hence booked again with friends . The experience this time was not good . Room service and restaurant struggled and failed to provide basics like morning tea/coffee. Both arrived cold to our room and after repeated calls were replaced with something that tasted like neither. Breakfast at the restaurant was equally disappointing. Have never eaten such tasteless and even undercooked South Indian food in the heart of south India. The new management seems to have run down the place. Hard to recommend this place to others now.
    Reviewed December 14, 2018
    6.8
    Good
    B from India
    Couple
    Heritage Deluxe Room
    Stayed 3 nights in December 2018
    Interesting property”
    Good place to stay if you are seeing the temples and UNESCO heritage sites all around the hotel. Good food, great ambience, friendly staff. Very interesting for people who love antiques, heritage and history. 3 stars given not given negatively, but because the is a score for improvement.
    Reviewed December 09, 2018
    8.8
    Excellent
    Manoj from United States
    Family with young children
    Heritage Deluxe Room
    Stayed 1 night in July 2018
    Good place but some degradation from prior visits”
    Good location Preservation of historical look and feel and animals being taken care of in the property are big pros Its a good place for the rural location and visitors to the temples in the area. Cons: Front desk staff is no longer as friendly and customer service focused as they used to be. Make sure your air conditioner is working before settling into the room - ours was not and they kept saying it will eventually work and then tried an hour of debugging before we had to force them to switch us late at night. With young kids this was a major inconvenience
    Reviewed July 29, 2018
    10.0
    Exceptional
    Nanda from United States
    Family with young children
    Heritage Deluxe Room
    Stayed 1 night in July 2018
    Must Visit place in Kumbakonam”
    This is a must visit place for all travelers to Kumbakonam. They preserved our Heritage and you are sure to feel nostalgic, if you have seen any of them items there before. You can feel the presence of Kanchi Paramacharya and his blessings at this place. We were there only for one night. But it took couple of hours to experience this place, inspite of being on a tight schedule to leave early morning. Recommend this place to anyone who want to experience Hindu heritage.
    Reviewed July 18, 2018
    10.0
    Exceptional
    Aisha from United States
    Group
    Heritage Deluxe Room
    Stayed 1 night in June 2018
    Indeco Swamimalai - A Resort Where Hospitality Meets Grace”
    I stumbled upon this hotel and now am bewitched! I don’t have enough words to describe how wonderful this hotel is. The architecture and history of this hotel is breathtaking. The attention to each little detail is incredible. All the staff, especially the Kitchen staff, so friendly and willing to help you - over and beyond the call of mere of a job well done, we left with fond memories and a little part of our hearts behind, just so that we can go back to find more joy! Do not miss this very responsible homage to eco-friendly and sustainable tourism.
    Reviewed June 23, 2018
    6.0
    VELUCHAMY from India
    Couple
    Heritage Grand
    Stayed 1 night in March 2018
    Bad experience ”
    Management Provide facilities more then expected level but their Blunder Mistakes is Selection of Staffs. All the staffs are in educated and no proper experience and training so their behaviour is very very artificial and irritating. Cleaning, Serving Ch in ch out is very very disappointed. Restaurant food quality ok but always Serve Without hot . I request many times Hot coffee but they give Without hot. Lot of Fly in dining tables and Plates are very old and Yellow Stains. And all staffs giving priority to Other state and foreigners They don’t give respect to Tamilan. We are staying regularly day by day lot of improvement in facilities and same time day by day staffs performance and behaviour is goin very bad manner. Especially Reception and Restaurant Servers.
    Reviewed March 16, 2018
    1234
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