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Exterior view, Island Hotel in Nagano
Island Hotel
a large building with a lot of windows, Island Hotel in Nagano
a room with a door and a mirror, Island Hotel in Nagano
a kitchen with a refrigerator and a counter top, Island Hotel in Nagano
Island Hotel
a room with a refrigerator and a television, Island Hotel in Nagano

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8

Excellent

637 reviews

637 reviews

Breakfast2
Housekeeping1
See map
See map

7.8

Very good

Location rating score

Very good location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Shimanryo Street

240 m

Saiko-ji Temple

310 m

Saishoin Temple

350 m

Winds

400 m

Midori Nagano

450 m

Popular landmarks
Zenko-ji Temple

1.7 km

Nagano Prefectural Shinano Art Museum Higashiyama Kaii Gallery

1.8 km

Matsushiro

9.0 km

Sanada Treasure Museum

9.2 km

Togakushi Shrine Chusha

14.2 km

Closest landmarks
Nagano City Tourist Information Center

470 m

Taniguchi Dental Office

540 m

Terume Dome

590 m

Kobayashi Pharmacy

650 m

Junenji Temple

680 m

Island Hotel

2-15-8, Minamichitose, Nagano, Nagano, Japan, 3800823 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Nagano, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Zenko-ji Temple. This 3-star property features hot spring bath to make your stay more indulgent and memorable.

Highlights

Located in heart of Nagano

Front desk [24-hour]

170 meters to public transportation

Inside city center

450 meters to Midori Nagano

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Contactless check-in/out

Smoking area

Laundry service

Safety deposit boxes

This property is in high demand!

3 travelers have booked today.

Value for money8.0
Distance to city center0.5 km
Location rating7.8
Nearest airportMatsumoto Airport (MMJ)
Distance to airport58.6 km

Rooms available at Island Hotel

Single - Non-Smoking
...
  • Room size: 16 m²/172 ft²
  • City view
  • 1 semi double bed
Enter dates to see prices
Single Room <Non-Smoking> (VS) | Staying without m
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
Enter dates to see prices
Semi-double room <Non-smoking> (VS) | Room without
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
Enter dates to see prices
Standard Twin <Non-Smoking> (VS) | Staying without
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
Enter dates to see prices
Double Room <Non-Smoking> (VS) | Staying without m
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
Enter dates to see prices
Double Room
...
  • Room size: 16 m²/172 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Superior Twin <Non-Smoking> (VS) | Staying without
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
Enter dates to see prices
Superior Twin Room
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Small Double Room Non-Smoking
...
  • Room size: 16 m²/172 ft²
  • Shower and bathtub
  • 1 single bed
Enter dates to see prices
Economy Double Room Non Smoking
...
  • Room size: 16 m²/172 ft²
  • Shower and bathtub
  • 1 double bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Island Hotel?

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Island Hotel?

For those who wish to drive their own cars, Island Hotel has a car park that's close to the hotel. Parking is available for a fee of 1000 JPY per day. If you're looking for an easy way to get around Nagano with private transportation, the hotel can arrange taxi service.

What is the smoking policy at Island Hotel?

Island Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Island Hotel?

Shiyakushomae is the closest train, metro, or bus station, about 170 m away from Island Hotel.

What restaurants are nearby Island Hotel?

Island Hotel is located in Nagano, famous for good restaurants such as Uzuraya, Lamp and Sukitei.

What popular shopping places are close to Island Hotel?

Island Hotel is located in Nagano area which features shopping places such as Midori Nagano, Patio Daimon and Galerie Summer Solstice.

What are popular attractions near Island Hotel?

Guests at Island Hotel can easily visit Zenko-ji Temple, Togakushi Shrine Kuzuryusha and Togakushi Shrine Chusha located in the Nagano area.

What popular natural sightseeing spots are close to Island Hotel?

Island Hotel is located in the Nagano area, which is famous for natural sightseeing destinations such as Togakushi Ski Area, Nagano City Olympic Memorial Arena and Iizuna Kogen Ski Area Quad Lift No.1.

See map

Explore the neighborhood

What people love about Island Hotel

  • 7.6

    Very good
    Cleanliness

    "Clean rooms."

    Heather

    |

    February 11, 2019

  • 8

    Very good
    Location

    "Very good location, near the train station."

    Novianto

    |

    June 24, 2019

  • 9.6

    Exceptional
    Location

    "The place itself is around 7 mins walk, with a lot of eating places and cafe."

    Danis

    |

    February 12, 2019

Property ranking|Compared to 571 Nagano properties
See all rankings
Value for money score
8.1/10
Cleanliness score
8.1/10
Room size
22 sqm.
Service score
8.1/10
Better than
90
%
of Nagano properties
Better than
88
%
of Nagano properties
Bigger than
88
%
of Nagano properties
Better than
84
%
of Nagano properties
Overall rating:

8

Excellent
637 reviews
Cleanliness
8.1
Facilities
7.9
Location
7.8
Read all reviews >
More about Island Hotel

More about Island Hotel

Island Hotel

Maximize your Nagano adventure with a stay at Island Hotel, located right in the city center. With its convenient location, you can easily access to the city's must-see destinations.
Island Hotel provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi services to help you find what you want in Nagano. Parking is always available, provided by the hotel for their driving guests.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include luggage storage and safety deposit boxes. The hotel's on-site laundromat, dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Keep your entertainment options wide, even in your room, with a range of facilities, including television available in select rooms. The hotel also provides guests with a refrigerator in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Light snacking is available day or night with the hotel's vending machines.


Around the property

There are many attractions to discover within close proximity to Island Hotel. Whatever you may be looking to buy on your trip to Nagano, chances are you'll find it at Midori Nagano located 450 m away. Engage in the city's best art at Nagano Prefectural Shinano Art Museum Higashiyama Kaii Gallery located 1.7 km away, where you can learn about the local art scene and buy original works.


Reasons to stay here

Rooms here are cheaper than 93% of accommodations in the city.
This hotel scores higher than 89% of the city's accommodations on value for money
This hotel's food and dining score higher than 90% of accommodations in the city.

Show less

Amenities and facilities

Very good
Facilities

7.9

Most talked about facilities

Breakfast

3 mentions

Housekeeping

1 mention

Languages spoken
  • English
  • Japanese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Dining, drinking, and snacking
  • Vending machine
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Heating in public area
  • Invoice provided
  • Laundromat
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
Access
  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Clothes rack
  • Free bottled water
  • Hair dryer
  • Heating
  • Internet access – wireless
  • Mirror
  • Non-smoking
  • Refrigerator
  • Shared bathroom
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • TV
  • Wi-Fi [free]

Location

2-15-8, Minamichitose, Nagano, Nagano, Japan, 3800823
Very good
Location

7.8

Airports
  • Matsumoto Airport (MMJ)
    58.6 km
  • Toyama Airport (TOY)
    89.4 km
Public transportation
  • Shiyakushomae
    170 m
  • Nagano Station
    450 m
Hospital or clinic
  • Taniguchi Dental Office
    540 m
Shopping
  • Midori Nagano
    450 m
Cash withdrawal
  • ATM
    240 m

What's nearby

Popular landmarks
  • Midori Nagano
    450 m
  • Zenko-ji Temple
    1.7 km
  • Nagano Prefectural Shinano Art Museum Higashiyama Kaii Gallery
    1.8 km
  • Matsushiro
    9.0 km
  • Sanada Treasure Museum
    9.2 km
  • Togakushi Shrine Chusha
    14.2 km
  • Togakushi Shrine Kuzuryusha
    17.5 km
  • Obasute tanada (Terraced rice fields)
    17.9 km
Nearby landmarks
  • Shiyakushomae
    170 m
  • Shimanryo Street
    240 m
  • Saiko-ji Temple
    310 m
  • Saishoin Temple
    350 m
  • Winds
    400 m
  • Nagano Station
    450 m
  • Midori Nagano
    450 m
  • Tomato
    470 m
  • Nagano City Tourist Information Center
    470 m
  • Taniguchi Dental Office
    540 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Guests planning to arrive by car are requested to book parking in advance.
    Availablity depends on the car model. Please contact the property in advance for more details.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until02:00
  • Check-out until10:00
  • Reception open until02:00
Getting around
  • Distance from city center0.5 km
  • Travel time to airport (minutes)90
Extras
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Local Tax ID/ Rental License長野市指令 03保食 第2-7号
  • Non-smoking rooms/floorsno
  • Number of floors11
  • Number of rooms 85
  • Room voltage100
Parking
  • Daily parking fee1000 JPY

Reviews of Island Hotel from real guests

Provided by verified guests of Agoda
7.9
/
10
Cleanliness8.1
Facilities7.9
Location7.8
Service8.1
Value for money8.0
High score for Nagano
Rating
9+ Exceptional (23)
8-9 Excellent (7)
7-8 Very Good (17)
6-7 Good (6)
<6 Below Expectation (13)
Time of the year
Mar - May (24)
Jun - Aug (34)
Sep - Nov (3)
Dec - Feb (5)
All guests (176)
All room types
All languages

Show reviews that mention 

Showing 66 verified guest comments
1234
9.6
Exceptional
Danis from Indonesia
Couple
Double Room
Stayed 1 night in February 2019

Best value with maximum service and facilities!”

This is hands down the best hotel for it’s facilities (onsen, smoking area, and even free breakfast) for a really cheap price! We even got a welcome gift from the staff. The place itself is around 7 mins walk, with a lot of eating places and cafe. Not to mention the places opens until around 4 am. For those who are staying looking for a night out, this place is surely close to it!

Reviewed February 12, 2019

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Thank you very much for staying with us. I am pleased to learn that you have enjoyed our hotel facilities and the service provided by our staff. We look forward to servicing you again in the near future. Kind regards,

Responded February 12, 2019
Island Hotel
10.0
Exceptional
kenneth from United States
Solo traveler
Single - Non-Smoking
Stayed 1 night in May 2020

Nice room”

Good size room for Japan.

Reviewed May 26, 2020

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Dear Valued Guest. Thank you very much for staying with us and we really appreciate your feedback. And thank you for your advice about our hotel. We will gradually push forward the renovation of Island Hotel. We look forward to welcoming you back in the not too distant future. Kind regards,

Responded May 31, 2020
Island Hotel
9.6
Exceptional
Thi from United Kingdom
Solo traveler
Single - Non-Smoking
Stayed 1 night in April 2019

Exceptional”

Nice little hotel for one night stay with all necessary amenities provided

Reviewed May 17, 2019

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Thank you very much for staying with us and we appreciate your feedback. We are very pleased to learn that you had a great experience here. We look forward to welcoming you back in the not too distant future. Kind regards,

Responded May 28, 2019
Island Hotel
9.2
Exceptional
Mei from Singapore
Solo traveler
Single - Non-Smoking
Stayed 2 nights in April 2019

Exceptional”

It's a pleasant stay. Unfortunately, the osen is closed for renovation and only opened on the day I checked out. If I go to Nagano again, I will stay there again.

Reviewed April 20, 2019

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Thank you very much for staying with us and appreciate your feedback. We look forward to welcoming you back in the not distant future.

Responded April 30, 2019
Island Hotel
8.0
Excellent
Novianto from Indonesia
Couple
Double Room
Stayed 1 night in June 2019

Good location, near the train station ”

Very good location, near the train station. also within walking distance to Zenkoji temple through Chuo dori street. The hotel seems to need repair and maintenance. Breakfast is ok.

Reviewed June 24, 2019

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Dear Valued Guest. Thank you very much for staying with us and we really appreciate your feedback. And thank you for your advice about our hotel. We will gradually push forward the renovation of Island Hotel. We look forward to welcoming you back in the not too distant future. Kind regards,

Responded June 29, 2019
Island Hotel
7.6
Very good
Heather from Japan
Solo traveler
Single - Non-Smoking
Stayed 1 night in February 2019

Great for overnight stay ”

Hotel was not too far from train station and very easy to get to. Staff spoke a little English and I was able to communicate easily. They were very nice and helpful. There was a onsen on 2nd floor. Rooms were small, but I knew that when reserving it. Clean rooms. Breakfast was vasic, but free, so no complaints.

Reviewed February 11, 2019

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Thank you very much for staying with us and appreciate your feedback. We are very pleased to learn that you had a remarkable experience here. We look forward to welcoming you back in the not distant future. Kind regards,

Responded February 12, 2019
Island Hotel
6.0
brendan from Australia
Couple
Superior Twin Room
Stayed 2 nights in April 2019

A little disappointed”

Hotel onsen was closed and no alternative was offered

Reviewed April 08, 2019

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Thank you very much for staying with us. We are sorry that the public bath can't be used for repair work. We will do my best to satisfy you.

Responded April 30, 2019
Island Hotel
8.0
Excellent
Ywei from Malaysia
Couple
Economy Double Room Non Smoking
Stayed 1 night in December 2022

Wonderful Stay”

Pls confirm my stay so I can claim for cashback. Thank you

Reviewed December 25, 2022

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7.6
Very good
Alexander from Netherlands
Solo traveler
Single - Non-Smoking
Stayed 4 nights in April 2019

Iets verder lopen dan andere hotels, maar de voorzieningen maken het waard”

Er liggen diverse hotels direct tegenover Nagano Station, het Island Hotel vergt echter een wandelingetje van een minuut of 5. Het hotel heeft ten opzichte van die concurrente echter twee flinke pluspunten: een bescheiden maar toch zeer aangename onsen, en een prima gratis ontbijtbuffet. Ook voor de rest valt er bar weinig op het hotel aan te merken, het is in alle opzichten gewoon een keurig businesshotel met zeer vriendelijk personeel. Grootste kritiekpunt: de genoemde onsen is maar tot 23u geopend.

Reviewed May 08, 2019

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Dear Valued Guest, Our response should have been in your native language, but please understand our reply in English. Thank you very much for staying with us and we appreciate your valued feedback. We are happy to hear that you had a good time during your stay here. We look forward to welcoming you back here again in the not distant future. Kind regards,

Responded June 01, 2019
Island Hotel
6.0
SHIBAHARA from Japan
Business traveler
Single - Non-Smoking
Stayed 8 nights in September 2022

ビジネスで利用しました。”

お部屋も広くて 温泉がついててゆっくり疲れが取れました。 毎日お掃除のワゴンが部屋前にドーンと止めてあるが嫌な感じでした。

Reviewed December 12, 2022

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3.2
YUKIKO from Japan
Business traveler
Single - Non-Smoking
Stayed 1 night in November 2022

お風呂がイマイチでした”

天然温泉付きなのを楽しみにしていましたが、小さいし3人分しか洗い場も無くイマイチでした。2時まで営業で2時に浴場を出たら真っ暗にされていてビックリしました… お客がいるのに電気消さないで欲しい。

Reviewed November 17, 2022

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アイランドホテルをご利用頂きまして、誠にありがとうございます。 大浴場の件につきまして、お客様がいらっしゃるにもかかわらず 消灯してしまいましたようで、大変失礼いたしました。 これからは、当然ではございますが必ずお客様のご利用状況を確認のうえ 消灯するよう再度周知徹底をしてまいります。 今後も充分な感染対策を取りながらより一層のサービス向上に努めさせて頂きます。 次回以降のご来館も心よりお待ち致しております。 アイランドホテル 坂口

Responded November 18, 2022
Island Hotel
8.8
Excellent
TOMOE from Japan
Business traveler
Single - Non-Smoking
Stayed 3 nights in August 2022

Excellent”

駅から分かりやす場所にあるし、YouTubeも見れるし、女性の大浴場には数種類のシャンプーもあるし、ビジネス利用でしたが、過ごしやすかったです!

Reviewed September 06, 2022

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アイランドホテルをご利用頂きまして、誠にありがとうございます。 この度の宿泊につきまして、ご満足頂けましたようで大変嬉しく存じます。 また、ご投稿にもございますが女性大浴場にございますシャンプーバーは 多くのお客様よりとても喜ばれております。 今後も充分な感染対策を取りながらより一層のサービス向上に努めさせて頂きます。 次回以降のご来館も心よりお待ち致しております。 アイランドホテル 坂口

Responded September 07, 2022
Island Hotel
8.0
Excellent
takahiro from Japan
Solo traveler
Single - Non-Smoking
Stayed 2 nights in August 2022

よかった”

接客も親切だった

Reviewed August 30, 2022

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アイランドホテルをご利用頂きまして、誠にありがとうございます。 この度の宿泊につきまして、ご満足頂けましたようで大変嬉しく存じます。 今後も充分な感染対策を取りながらより一層のサービス向上に努めさせて頂きます。 次回以降のご来館も心よりお待ち致しております。 アイランドホテル 坂口

Responded August 30, 2022
Island Hotel
8.4
Excellent
NAOKO from Japan
Couple
Double Room
Stayed 1 night in August 2022

QRコードチェックインでスムーズ”

事前に携帯で予約すれば、チェックイン当日は送られてきたQRコードをフロント横の受付機にかざして、画面にサインすれば、カードキーが出てくるシステム!チェックアウトも同様にカードキーを機械に返納すればOK。ちょっとした大浴場もあり、ロケーションも駅近。駐車場もあり。コスパも良く、無駄が少ないホテルでとても使いやすいと思いました。

Reviewed August 21, 2022

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アイランドホテルをご利用頂きまして、誠にありがとうございます。 この度の宿泊につきまして、ご満足頂けましたようで大変嬉しく存じます。 また、当ホテルは自動チェックイン機を採用しておりまして、スムーズな チェックインが特徴でございます。 ご支払いも現金やカードの他、QRコードからの精算も可能となっております。 大浴場は現在コロナの感染防止のため、1回あたりのご利用者の人数を制限 させて頂いておりますが、それでもお部屋のお風呂とは違い充分に足が伸ばせる など、ご好評を頂戴致しております。 今後も充分な感染対策を取りながらより一層のサービス向上に努めさせて頂きます。 次回以降のご来館も心よりお待ち致しております。 アイランドホテル 坂口

Responded August 21, 2022
Island Hotel
9.6
Exceptional
NAOKO from Japan
Solo traveler
Single - Non-Smoking
Stayed 1 night in April 2022

素晴らしいホテル”

深夜のチェックインにも関わらず、丁寧な赤脚。

Reviewed August 18, 2022

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アイランドホテルをご利用頂きまして、誠にありがとうございます。 この度の宿泊につきまして、快適にお過ごし頂けましたようで大変嬉しく存じます。 今後も充分な感染対策を取りながらより一層のサービス向上に努めさせて頂きます。 次回以降のご来館も心よりお待ち致しております。 アイランドホテル 坂口

Responded August 19, 2022
Island Hotel
9.6
Exceptional
Takashi from Japan
Business traveler
Single - Non-Smoking
Stayed 1 night in August 2022

Exceptional”

スタッフの対応が丁寧。 部屋の清潔感に問題なし。 大浴場付きな点がよい。

Reviewed August 09, 2022

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アイランドホテルをご利用頂きまして、誠にありがとうございます。 この度のご宿泊につきまして、快適にお過ごし頂けましたようで大変嬉しく存じます。 また、スタッフの対応へのお褒めの言葉を賜りまして、一同とても感激を致しております。 大浴場は現在、コロナの感染対策と致しまして、ご利用者の1回あたりの人数の制限を設けさせて頂いておりますが、それでも多くお客様より足を伸ばせてゆったり利用できるとの事で、ご好評を頂戴致しております。 今後もより一層のサービス向上に努めさせて頂きます。 次回以降のご来館も心よりお待ち致しております。 フロント 坂口 

Responded August 10, 2022
Island Hotel
6.0
kiyoshi from Japan
Solo traveler
Single - Non-Smoking
Stayed 1 night in August 2022

宿泊だけならお勧め”

アクセスも良く、宿泊するだけなら静かに過ごせますのでお勧めです。

Reviewed August 07, 2022

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アイランドホテルをご利用頂きまして、誠にありがとうございます。 この度のご宿泊につきまして、ご満足を頂けましたようで大変嬉しく存じます。 今後もより一層のサービス向上に努めさせて頂きます。 次回以降のご来館も心よりお待ち致しております。 フロント 坂口 和彦

Responded August 10, 2022
Island Hotel
6.0
AKIKO from Japan
Solo traveler
Single - Non-Smoking
Stayed 1 night in August 2022

Above average”

長野駅から少し歩きますが、遠いと言うほどではないです。 近くにコンビニもあります。 部屋は新しいとは言えませんが、十分な広さもあり快適だと思います。大浴場があるのがとてもよかったです。 言うならば、部屋のユニットバスが生乾きのタオルのような臭いがしたことと、コインランドリーを使用した階が喫煙可のフロアなのか、フロア全体が臭かったです。

Reviewed August 06, 2022

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アイランドホテルをご利用頂きまして、誠にありがとうございます。 この度のご宿泊につきまして、快適にお過ごし頂けましたようで大変嬉しく存じます。 大浴場は現在、コロナの感染対策の対策としましてご利用者の人数を1回あたり5名様と制限を 設けさせて頂いておりますが、それでも多くお客様より足を伸ばせてゆったり利用できるとの事で、ご好評を頂戴致しております。 しかしながら、コインランドリー設置の階がタバコ臭かったとの事で、大変失礼いたしました。 当ホテルは全室禁煙ではございますが、事前の臭いのチェックが不足していたと 思われますので、今後清掃責任者に客室も含めまして再度こまめなチェックを行って頂くよう、申し伝えました。 これからもより一層のサービス向上に努めさせて頂きます。 次回以降のご来館も心よりお待ち致しております。 フロント 坂口 和彦

Responded August 10, 2022
Island Hotel
7.2
Very good
NORIKO from Japan
Couple
Double Room
Stayed 1 night in July 2022

お風呂は5人だけ”

お風呂ついてるのが良いが、5人しか入らないので、何人かお風呂にきても入れない人がいた。 あと駐車場の案内がよくわからなかった。 お値段が安かったのでよかったです。

Reviewed July 30, 2022

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アイランドホテルをご利用頂きまして、誠にありがとうございます。 この度のご宿泊で、大浴場につきましてのご指摘ありがとうございます。 現在コロナの感染防止の対策としましてご利用者の人数を1回あたり5名様と制限を設けさせて頂いており、その旨チェックイン時にご案内をしたり入口の下駄箱に5名様分のみのスペースを設けたり、脱衣室のロッカーを5名様分しか利用できないなどの対策を講じております。 また、駐車場のご案内が不足しておりました件も、大変ご迷惑をお掛け致しました。 大浴場の件とともに、今以上にお客様にわかりやすい案内や説明ができるよう心掛けてまいります。 今後もより一層のサービス向上に努めさせて頂きます。 次回以降のご来館も心よりお待ち致しております。 フロント 坂口 

Responded July 30, 2022
Island Hotel
8.4
Excellent
HISATAKA from Japan
Group
Single - Non-Smoking
Stayed 1 night in June 2022

Excellent”

繁華街も近く浴場もあり満足です。

Reviewed July 30, 2022

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アイランドホテルをご利用頂きまして、誠にありがとうございます。 この度のご宿泊につきまして、快適にお過ごし頂けましたようで大変嬉しく存じます。 当ホテルは駅から徒歩約5分くらいの所に立地しておりますため、繁華街までも徒歩圏内でご利用頂けます。 今後もより引き続きの感染防止を講じながら、一層のサービス向上に努めさせて頂きます。 次回以降のご来館も心よりお待ち致しております。 フロント 坂口 

Responded July 30, 2022
Island Hotel
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