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ITC Maratha, a Luxury Collection Hotel, Mumbai
ITC Maratha, a Luxury Collection Hotel, Mumbai
ITC Maratha, a Luxury Collection Hotel, Mumbai
ITC Maratha, a Luxury Collection Hotel, Mumbai
ITC Maratha, a Luxury Collection Hotel, Mumbai
ITC Maratha, a Luxury Collection Hotel, Mumbai
ITC Maratha, a Luxury Collection Hotel, Mumbai

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8.6

Excellent

3,046 reviews

3,046 reviews

Food & Dining9
Housekeeping8
Breakfast5
See map

8.9

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Juhu Beach 4.6 km
Bandra-Worli Sea Link 9.8 km
Shree Siddhivinayak 10.6 km
Elephanta Caves 16.9 km
Sri Sri Radha Gopinath Temple 17.5 km
Chhatrapati Shivaji Terminus 19.3 km
Marine Drive 19.6 km
Nariman Point 20.4 km
Gateway of India 20.6 km
Colaba 22.7 km
Nearby landmarks
Airport Road Station 830 m
Chakala - J.B. Nagar 920 m
Ajmera Marol Naka Station 1.1 km
Chhatrapati Shivaji Maharaj International Airport 1.7 km
Sanctum 1.7 km
Consulate of Greek 1.7 km
Saki Naka 1.9 km
Western Express Highway 1.9 km
Mod'Art International 2.0 km
Jaymaa Vindya Kashni Temple 2.1 km

ITC Maratha, a Luxury Collection Hotel, Mumbai

Sahar Airport Road, Near International Airport, Andheri East, Mumbai, India, 400099 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Andheri East, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gateway of India. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

820 meters to public transportation

Front desk [24-hour]

Airport transport

Inside city center

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Bicycle rental

Valet parking

Complimentary WIFi in all rooms

Front desk [24-hour]

Exercise area

Sauna

Check-in/out [express]

Cash withdrawal

This property is in high demand!

5 travelers have booked today.

Value for money8.5
Location rating8.9
Nearest airportChhatrapati Shivaji Maharaj International Airport (BOM)
Distance to airport1.7 km

Rooms available at ITC Maratha, a Luxury Collection Hotel, Mumbai

ITC One, Club lounge access, Larger Guest room, City view
...
  • Room size: 51 m²/549 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Executive Club, Guest room, 1 King, City view, Mid floor
...
  • Room size: 34 m²/366 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Presidential Suite, Club lounge access, City view
...
  • Room size: 241 m²/2594 ft²
  • Bathtub
Enter dates to see prices
Executive Suite, Club lounge access, 1 Bedroom Suite, 1 King
...
  • Room size: 67 m²/721 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Executive Club, Guest room, 1 King, Garden view, Pool access
...
  • Room size: 34 m²/366 ft²
  • Garden view
  • 1 double bed
Enter dates to see prices
Luxury Suite, Club lounge access, 1 Bedroom Larger Suite
...
  • Room size: 102 m²/1098 ft²
  • Bathtub
Enter dates to see prices
Deluxe Suite, Club lounge access, 1 Bedroom Larger Suite
...
  • Room size: 86 m²/926 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Towers, Club lounge access, Guest room, 1 King, City view
...
  • Room size: 39 m²/420 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Guest room, 2 Twin/Single Bed(s), Corner room
...
    Enter dates to see prices
    Executive Club Room with Garden or Pool View
    ...
    • Room size: 34 m²/366 ft²
    Enter dates to see prices

    Frequently asked questions

    Does ITC Maratha, a Luxury Collection Hotel, Mumbai have a hot tub?

    A hot tub is one of the facilities available at ITC Maratha, a Luxury Collection Hotel, Mumbai.

    What time is check-in and check-out at ITC Maratha, a Luxury Collection Hotel, Mumbai?

    Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

    How do I get to ITC Maratha, a Luxury Collection Hotel, Mumbai?

    For those who wish to drive their own cars, ITC Maratha, a Luxury Collection Hotel, Mumbai has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Mumbai with private transportation, the hotel can arrange both taxis or car rental.

    Is breakfast offered at ITC Maratha, a Luxury Collection Hotel, Mumbai?

    Start your mornings right, with the continental and buffet breakfast options offered at ITC Maratha, a Luxury Collection Hotel, Mumbai.

    What are my dining options at ITC Maratha, a Luxury Collection Hotel, Mumbai?

    ITC Maratha, a Luxury Collection Hotel, Mumbai features 6 on-site restaurants for your dining convenience.

    What is the smoking policy at ITC Maratha, a Luxury Collection Hotel, Mumbai?

    ITC Maratha, a Luxury Collection Hotel, Mumbai does permit smoking in some areas and is not 100% smoke-free.

    What is the closest airport to ITC Maratha, a Luxury Collection Hotel, Mumbai?

    Travel by air is easy with Chhatrapati Shivaji Maharaj International Airport only 1.6 km away from ITC Maratha, a Luxury Collection Hotel, Mumbai.

    What is the closest train, metro, or bus station to ITC Maratha, a Luxury Collection Hotel, Mumbai?

    The closest train, metro, or bus station to ITC Maratha, a Luxury Collection Hotel, Mumbai is Airport Road Station, 820 m away.

    What restaurants are nearby ITC Maratha, a Luxury Collection Hotel, Mumbai?

    Restaurants including Dum Pukht, Imperial China and Hiton Hotels & Resorts are popular in ITC Maratha, a Luxury Collection Hotel, Mumbai’s neighborhood which is known as Andheri East.

    What popular shopping places are close to ITC Maratha, a Luxury Collection Hotel, Mumbai?

    Shopping options in ITC Maratha, a Luxury Collection Hotel, Mumbai’s Andheri East neighborhood include Sanctum.

    What are popular attractions near ITC Maratha, a Luxury Collection Hotel, Mumbai?

    ITC Maratha, a Luxury Collection Hotel, Mumbai’s location in the Andheri East neighborhood makes it close to famous attractions including Jaymaa Vindya Kashni Temple, Mahakali Caves and Special Holidays.

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    Explore the neighborhood

    What people love about ITC Maratha, a Luxury Collection Hotel, Mumbai

    • 9.2

      Exceptional
      Staff 

      "Nice facility and good hospitality."

      Rajeev

      |

      July 17, 2022

    • 10

      Exceptional

      "ITC maratha is a pure luxury hotel ."

      Vruti

      |

      July 10, 2022

    • 10

      Exceptional
      Staff 

      "Was quite helpful and providing flexibility which favours the guest and making the experience much more pleasant."

      Mohmmed

      |

      July 4, 2022

    Overall rating:

    8.6

    Excellent
    387 reviews
    Cleanliness
    9.1
    Facilities
    8.7
    Location
    8.9
    Read all reviews >
    What travelers say they love:
    Superb staff, rooms are beautiful and breakfast is good.
    Chakshu from India
    Family with older children
    More about ITC Maratha, a Luxury Collection Hotel, Mumbai

    More about ITC Maratha, a Luxury Collection Hotel, Mumbai

    ITC Maratha, a Luxury Collection Hotel, Mumbai

    Immerse yourself in the all that Mumbai has to offer with a getaway at ITC Maratha, a Luxury Collection Hotel, Mumbai.
    At ITC Maratha, a Luxury Collection Hotel, Mumbai, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi and car hire services provided by the hotel make exploring Mumbai even more convenient. Guests can enjoy free parking right at the hotel.
    Front desk services including concierge service and express check-in or check-out can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at ITC Maratha, a Luxury Collection Hotel, Mumbai thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time.
    Smoking is allowed only in the designated smoking areas provided by hotel.
    All rooms at ITC Maratha, a Luxury Collection Hotel, Mumbai are designed for comfort. For your comfort, some rooms at the hotel are equipped with air conditioning. Some rooms at ITC Maratha, a Luxury Collection Hotel, Mumbai even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include television and cable TV.
    In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker and mini bar at your disposal. ITC Maratha, a Luxury Collection Hotel, Mumbai also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms. Drop in to the executive lounge for some high-end services in a luxury environment.


    Dining and things to do

    Every day at ITC Maratha, a Luxury Collection Hotel, Mumbai begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
    Apart from amenities and services, ITC Maratha, a Luxury Collection Hotel, Mumbai goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the massage, salon, steam room, spa and sauna. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.
    Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


    Around the property

    Don't miss out on all that Mumbai has to offer during your stay at ITC Maratha, a Luxury Collection Hotel, Mumbai. Multiple day trip options await you and your travel group close to ITC Maratha, a Luxury Collection Hotel, Mumbai, starting with visits to Marine Drive located just 19.5 km away. Chhatrapati Shivaji Terminus is located 19.2 km away, and is one of the most famous tourist spots to visit and photograph.

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    Amenities and facilities
    Excellent
    Facilities

    8.7

    Most talked about facilities

    Housekeeping

    2 mentions

    Breakfast

    1 mention

    Languages spoken

    • English
    • Hindi

    Accessibility

    • Access all room by interior corridor
    • Accessibility for all meeting spaces
    • Accessible concierge desk
    • Accessible entrance to some on-site swimming pool
    • Accessible registration desk
    • Accessible rooms have doors 32-inch wide opening
    • Accessible route to the registration desk
    • Accessible vanities in some rooms
    • Adjustable height hand-held shower wand some rooms
    • Alarm clock telephone ringers in all rooms
    • Assistive listening devices provided for meetings
    • Audible alarms in all guest rooms and suites
    • Audible alarms in all public hallways
    • Bathtub grab bars in all rooms
    • Close-caption TV
    • Electronic room key
    • Elevator
    • Entirely Route to accessible guest rooms
    • Entrance to on-site business center
    • Entrance to on-site fitness center
    • Entrance to on-site spa
    • Hearing accessible rooms some rooms
    • Lever handles on all guest room doors
    • Lowered electrical outlets in some rooms
    • Lowered night guards on some guest room doors
    • Lowered view ports in some guest room doors
    • Main entrance
    • Mobility accessibility in some rooms
    • Non-slip grab bars in all bathrooms
    • On-site accessible restaurants / lounges
    • On-site accessible self parking
    • Parking spaces for cars self-parking facility
    • Roll-in shower in some rooms
    • Room and suites access through exterior corridor
    • Safety chains and/or latches on all guest doors
    • Secondary locks on all room windows
    • Self-closing doors on all guest rooms and suites
    • Self-operating lift to all hotel swimming pools
    • Toilet seat at wheelchair height -- some rooms
    • Transfer showers in some guest rooms
    • TTY/TTD compatibilty in some rooms
    • Valet parking outfitted for wheelchair
    • Van parking self-parking facility
    • View ports in all guest room and suites doors
    • Visual alarms in all guest rooms and suites
    • Visual alarms in all public hallways
    • Wheelchair accessible

    Internet access

    • Complimentary WIFi in all rooms
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Exercise area
    • Garden
    • Light therapy
    • Massage
    • On-site entertainment
    • Pool with view
    • Pub crawl
    • Sauna
    • Spa
    • Steam room
    • Swimming pool [outdoor]
    • Ticket services
    • Tours

    Cleanliness and safety

    • Anti-viral cleaning products
    • Breakfast in room
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • First aid kit
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Alternative meal arrangement
    • Bar
    • Coffee shop
    • Happy hour
    • Kitchen
    • Restaurants
    • Room service [24-hour]

    Services and conveniences

    • Air conditioning in public area
    • Cash withdrawal
    • Concierge
    • Contactless check-in/out
    • Currency conversion service
    • Daily cleaning
    • Disabled facilities
    • Doorman
    • Dry cleaning
    • Food delivery
    • Gift/souvenir shop
    • Grooming service
    • Hair salon
    • Ironing service
    • Laundry service
    • Meeting/banquet facilities
    • Postal service
    • Safety deposit boxes
    • Shops
    • Smoking area

    For the kids

    • Family room
    • Kids meal
    • Swimming pool [kids]

    Access

    • Allergy-free rooms
    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Check-in/out [private]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    • Soundproof rooms

    Getting around

    • Car park [free of charge]
    • Car park [on-site]
    • Rental car
    • Taxi service
    • Valet parking

    Sports equipment rental

    • Bicycle rental

    Available in all rooms

    • A/C
    • Blackout curtains
    • Coffee/tea machine
    • Complimentary drinking water
    • Daily cleaning
    • Desk
    • Exterior corridor
    • Hair dryer
    • Iron and ironing board
    • LAN Internet in room [free]
    • Lock box in room
    • Mini bar
    • Phone
    • Private bathroom
    • Satellite/cable channels
    • Slippers
    • Soundproofing
    • Toiletries
    • Wi-Fi [complimentary]
    Food and dining
    Breakfast options
    • American
    • Continental
    • Halal
    • Vegetarian
    • Vegan
    • Gluten-free
    • Kosher
    • Buffet
    Restaurants on site

    Catherines Tea Lounge

    • Cuisine: International

    Fabelle - The Chocolate Boutique

    • No additional information available

    Peshawri

    • Cuisine: Indian, International

    Dakshin Coastal

    • Cuisine: Indian

    Dum Pukht

    • Cuisine: Indian

    Pan Asian

    • Cuisine: Asian, Chinese, Japanese

    Peshwa Pavilion

    • Cuisine: Asian, International
    • Menu: Buffet, A-la-carte

    Bombay High

    • Cuisine: International
    Location
    Sahar Airport Road, Near International Airport, Andheri East, Mumbai, India, 400099
    Excellent
    Location

    8.9

    Airports

    • Chhatrapati Shivaji Maharaj International Airport (BOM)
      1.7 km 26 min drive
    • Pune Airport (PNQ)
      124.0 km

    Public transportation

    • Airport Road Station
      830 m
    • Chakala - J.B. Nagar
      920 m

    Hospital or clinic

    • Dr.Sakhalkar's Maternity and Nursing Home
      2.5 km

    Shopping

    • R City Mall
      5.0 km

    Cash withdrawal

    • ATM on-site
    What's nearby

    Popular landmarks

    • Juhu Beach
      4.6 km
    • Bandra-Worli Sea Link
      9.8 km
    • Shree Siddhivinayak
      10.6 km
    • Elephanta Caves
      16.9 km
    • Sri Sri Radha Gopinath Temple
      17.5 km
    • Chhatrapati Shivaji Terminus
      19.3 km
    • Marine Drive
      19.6 km
    • Nariman Point
      20.4 km
    • Gateway of India
      20.6 km
    • Colaba
      22.7 km

    Nearby landmarks

    • Airport Road Station
      830 m
    • Chakala - J.B. Nagar
      920 m
    • Ajmera Marol Naka Station
      1.1 km
    • Chhatrapati Shivaji Maharaj International Airport
      1.7 km
    • Sanctum
      1.7 km
    • Consulate of Greek
      1.7 km
    • Saki Naka
      1.9 km
    • Western Express Highway
      1.9 km
    • Mod'Art International
      2.0 km
    • Jaymaa Vindya Kashni Temple
      2.1 km
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds vary by room. Please check each room's capacity for details.

    All children are welcome.

    Children 0-12 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 13 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking for 9 or more rooms, different policies and additional supplements may apply.
    • Government-approved Photo Ids are mandatory on arrival.
    • The Minimum Age for check-in is 18 Years.
    • The Extra bed is charged at INR 2000 + taxes per night.
    • When booking 6 or more rooms, special policies may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from15:00
    • Check-out from12:00
    • Check-out until12:00

    Getting around

    • Airport transfer fee1932 INR
    • Travel time to airport (minutes)10

    The property

    • Number of bars/lounges2
    • Number of floors5
    • Number of restaurants6
    • Number of rooms 380
    • Room voltage220
    • Year property opened2000
    • Most recent renovation2017
    Property announcements

    Pan Asian restaurant is not operational on Mondays.

    Renovation Alert: As a part of our endeavor to consistently enhance our product and services, we are in process of upgrading our guestroom aesthetics. Work activity may be noticed on the accommodation floors.

    Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

    Reviews of ITC Maratha, a Luxury Collection Hotel, Mumbai from real guests

    Provided by verified guests of Agoda
    8.6
    /
    10
    Cleanliness9.1
    Facilities8.7
    Location8.9
    Service8.8
    Value for money8.5
    High score for Mumbai
    Rating
    9+ Exceptional (70)
    8-9 Excellent (16)
    7-8 Very Good (10)
    6-7 Good (7)
    <6 Below Expectation (17)
    Time of the year
    Mar - May (20)
    Jun - Aug (23)
    Sep - Nov (20)
    Dec - Feb (57)
    All guests (387)
    All room types

    Show reviews that mention 

    Showing 120 verified guest comments
    12345
    10.0
    Exceptional
    Vinay from United States
    Couple
    Executive Club, Guest room, 1 King, City view, Mid floor
    Stayed 1 night in January 2021

    Experience of Lifetime - Booked for my Parents”

    This was the first time I gifted my Parents with a stay at any 5 star hotel and I booked them with a package that includes Breakfast, lunch and dinner. All of which was at Peshwa Pavillion. Big thanks to ITC for providing complimentary pool view top floor upgrade to them. This was a pre-anniversary present from me. Food was best, the service was best and the people were amazing. They didn't let my parents feel intimidated at all infact my parents were most comfortable ever. Room was huge with amazing art and complimentary tea coffee and creamer etc. Thank You again ITC for sending complimentary Cake to the room, this shows ITC goes extra mile to make their customers happy and loyal. Would spread this word and definitely a great visit and will be travelling again to their poperty.

    Reviewed January 14, 2021

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    10.0
    Exceptional
    Dolly from India
    Family with teens
    Executive Club, Guest room, 1 King, City view, Mid floor
    Stayed 1 night in January 2021

    Stay was phenomenal!!!”

    On the occasion of my Mom & Dad’s 25th Anniversary we booked a staycation at ITC. It was our first time experience with ITC Martha and we loved it! Checkin and Checkout was Hassle Free thanks to the Front office Team! (Adrian and Shafan)were very helpful and duty manager at the time of check in was very helpful( can’t recollet the name). Dinner at Peshwa - Pavilion was delicious!!! We ordered breakfast and the room service was good and before time. Protocol were followed and hygiene was maintained thanks and Kudos to the Team - Nagendra, Hadlee, Shiv, Vikas!!! Much Appreciated!!! 😍🥂 Appreciate the staff from our end for the c”Comfortable Stay!

    Reviewed January 04, 2021

    See room deals

    10.0
    Exceptional
    Pinank from India
    Couple
    ITC One, Club lounge access, Larger Guest room, City view
    Stayed 1 night in October 2020

    Pure Luxury ”

    Very nice experience amongst the chaos and stress of the pandemic. Extremely hospitable and friendly staff. Spacious and comfortable rooms plus the ITC one experience is worth it. Must stay if you are near the airport or in transit. Special mention of Ms Mahima who helped me smoothly through the checkin and got us a nice quiet room.

    Reviewed October 31, 2020

    See room deals

    6.0
    Abid from India
    Family with young children
    Executive Club, Guest room, 1 King, City view, Mid floor
    Stayed 1 night in March 2020

    Neat and clean but too far from city ”

    Hotel situated too far from city, that’s also ok but what made me give them less star is f o staff behaviour, as we had word with them about extra bed being complimentary. But they refused at the time of checkout. Neither gave me discount of Fhrai on it. We had dinner at the pavilion restaurant which also wasn’t good as service is really slow they took 20 mins for the chapatis this is exact time I am telling. And if you are tourist want to move around Mumbai property is too far from Mumbai city or Colaba or Lower Parel. Overall I won’t stay had really high hopes with ITC MARATHA.

    Reviewed March 10, 2020

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    10.0
    Exceptional
    tigor from Indonesia
    Couple
    Stayed 3 nights in January 2018

    Staff really excellent”

    everything's really good, actually for staff, they're working really nice and fast. Thank you.

    Reviewed January 21, 2018

    See room deals

    6.4
    Good
    Ajay from India
    Family with young children
    Stayed 1 night in December 2017

    Very poorly maintained property”

    Stayed at the ITC Maratha as it was close to the airport. It was really close so good call. However, the quality level and maintainance of the hotel leaves a lot to be desired. The carpets in the corridors had a strong odour and there was dirt on the walls and carpets. Certainly not anywhere close to the levels of hygiene one comes to expect. the staff though was excellent and very helpful. Sad to see their efforts go to naught because of the hotel not looking after basic hygiene

    Reviewed December 18, 2017

    See room deals

    10.0
    Exceptional
    DEVARSHI from India
    Couple
    Executive Club, Guest room, 1 King, City view, Mid floor
    Stayed 1 night in December 2020

    Amazing stay”

    ITC has always amazed me with the stay n all the times I have stayed, I’ve had great experiences!! Looking forward to stay more with ITC .

    Reviewed December 19, 2020

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    8.8
    Excellent
    DEEPAK from India
    Business traveler
    Executive Club, Guest room, 1 King, City view, Mid floor
    Stayed 1 night in February 2019

    Good property”

    Nice stay

    Reviewed August 20, 2019

    See room deals

    9.2
    Exceptional
    Alongkorn from Thailand
    Business traveler
    Executive Club, Guest room, 1 King, City view, Mid floor
    Stayed 1 night in January 2020

    Excellent service. Airport Hotel”

    Luxury room, good breakfast, excellent service. 5 minute to hotel. Also nice spa facility

    Reviewed January 30, 2020

    See room deals

    7.6
    Very good
    Neeraj from India
    Couple
    Towers, Club lounge access, Guest room, 1 King, City view
    Stayed 1 night in January 2021

    Very good”

    Standard of itc staff response is not of a 5 star hotel. If you are looking for quality response and service, i suggest choose taj group of hotels.

    Reviewed January 11, 2021

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    5.2
    STEPHEN from Singapore
    Business traveler
    Executive Club, Guest room, 1 King, Garden view, Pool access
    Stayed 2 nights in August 2019

    The Worst Luxury Hotel in Mumbai”

    The only thing about the hotel is leaving, where do I start- booking lost on check in then room and status downgraded, breakfast is poor with limited choice and stale bread, reception service takes 2hours to check in and 45 minutes to check out. The service was so poor which is a shame as the hotel used to be a jewel in Mumbai, now it just resembles a fake 5 star. Significant construction works in hotel means noise throughout the day from 7am and club lounge moved to a spare room on the ground floor. Far more higher quality and better value hotels within 300meters if ITC

    Reviewed August 09, 2019

    See room deals

    9.6
    Exceptional
    JUHI from India
    Couple
    Executive Club, Guest room, 1 King, City view, Mid floor
    Stayed 2 nights in March 2021

    The best”

    Must visit. I came for my birthday and the hotel arranged a cake for me. Ambience, room cleanliness and space everything was upto the mark. Worth it.

    Reviewed March 26, 2021

    See room deals

    10.0
    Exceptional
    Pranav from India
    Business traveler
    Executive Club, Guest room, 1 King, City view, Mid floor
    Stayed 1 night in February 2021

    Exceptional”

    Good stopover place, rooms are luxurious

    Reviewed February 02, 2021

    See room deals

    8.8
    Excellent
    Gaurav from Singapore
    Business traveler
    Executive Club, Guest room, 1 King, City view, Mid floor
    Stayed 1 night in July 2019

    Didn’t match my expectations”

    Cons: Room wasn’t ready, kept me waiting for almost an hour at night 11pm. Longer waiting for check in and check out Weak service recovery execution. Breakfast not up to the mark. Lack of staff coordination. No free airport shuttle. Pros: Upgraded to Jr. suit (but front line staff could have handled it better) Location and property.

    Reviewed July 21, 2019

    See room deals

    8.0
    Excellent
    sankaranarayanan from India
    Family with young children
    Executive Club, Guest room, 1 King, City view, Mid floor
    Stayed 1 night in December 2020

    Comfortable stay”

    Very comforting stay inspite of the pandemic. Every precaution has been ensured in the hotel right from crockery to rooms..magnificent architectural marvel..

    Reviewed December 27, 2020

    See room deals

    9.6
    Exceptional
    Sherlin from Singapore
    Business traveler
    Executive Club, Guest room, 1 King, City view, Mid floor
    Stayed 1 night in August 2019

    Good Service”

    Love the variety of restaurants and facilities. Good service from all staff and room is clean and spacious. Would definitely recommend anyone who like to stay near airport

    Reviewed August 19, 2019

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    8.8
    Excellent
    Nanda from Thailand
    Business traveler
    Towers, Club lounge access, Guest room, 1 King, City view
    Stayed 1 night in October 2019

    very hospitable staff”

    All staff in this hotel are so hospitable and helpful

    Reviewed October 28, 2019

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    10.0
    Exceptional
    aasif from India
    Couple
    Executive Club, Guest room, 1 King, City view, Mid floor
    Stayed 1 night in January 2021

    Exceptional”

    my best day taime spine this hotel

    Reviewed January 25, 2021

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    10.0
    Exceptional
    Saurabh from India
    Solo traveler
    Executive Club, Guest room, 1 King, City view, Mid floor
    Stayed 1 night in January 2021

    Great Experience ”

    Had great time Room dining needs improvisation Overall good experience

    Reviewed January 14, 2021

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    6.8
    Good
    william from Singapore
    Family with young children
    Executive Club, Guest room, 1 King, City view, Mid floor
    Stayed 1 night in December 2019

    Location is closer to airport & staff are biased”

    Careful if you are on a budget...A Lunch at Peshawari is a rip off 10K (100$ SGD) for 3 naans and 2 VEG curries and staff wanted 5 star ratings at Trip-Advisor. At the Buffet Dinner the captain and staff were treating 2 old men besides us as their father in laws...making tea, serving food etc like slaves...can't these old guys go and get what they want from the buffet...Staff why not pamper all guests the same way?

    Reviewed January 16, 2020

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