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Exterior view, Ishinoya Izunagaoka in Izu
Twin Suite B with Open-Air Bath - Non-Smoking - Room plan, Ishinoya Izunagaoka in Izu
a large tree in front of a large building, Ishinoya Izunagaoka in Izu
a pile of clothes on top of a table, Ishinoya Izunagaoka in Izu
a rack of ties hanging on a wall, Ishinoya Izunagaoka in Izu
a bath tub with a hose attached to it, Ishinoya Izunagaoka in Izu
a cup of coffee sitting on top of a table next to a pond, Ishinoya Izunagaoka in Izu

Removed from saved list

8.8

Excellent

373 reviews

373 reviews

Garden3
Food & Dining2
Breakfast1
See map
See map

8.2

Excellent

Location rating score

Excellent location
Exceptional for walking
Parking
FREE
Walkable places
Narukawa Shoten

130 m

Ryugetsu

150 m

Maruki Himono

160 m

Kabaki Suisan

190 m

Machiju Shoten

320 m

Popular landmarks
Michi-no-Eki Izu no Heso

2.2 km

Shuzenji Nijino Sato

6.3 km

Shuzenji Temple

6.4 km

Chikurinnokomichi

6.6 km

Cycle Sports Center

7.9 km

Closest landmarks
Sairinji Temple

800 m

Enchante

1.0 km

Kanogawa Riverside Park

1.1 km

Jikokai Memorial Hospital

1.2 km

Kagetsuen

1.8 km

2021

Ishinoya Izunagaoka

192, Nagaoka,Izunokuni, Izunokuni, Izu, Japan, 410-2211 - See map

This ryokan features free Wi-Fi in all rooms for easy connection, and car park free of charge. Conveniently situated in the Izunokuni part of Izu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Joren Waterfall. Rated with 5 stars, this high-quality property provides guests with access to massage, hot tub and hot spring bath on-site.

Highlights

Sparkling clean

420 meters to public transportation

Front desk [24-hour]

Excellent room comfort & quality

Free Wi-Fi in all rooms!

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Spa

Hot tub

Luggage storage

Game room

This property is in high demand!

3 travelers have booked today.

Value for money8.8
Distance to city center10 km
Location rating8.2

Rooms available at Ishinoya Izunagaoka

Exceptional
Room comfort & quality

10

Japanese Style Suite with Open-Air Bath - Non-Smoking
...
  • Room size: 105 m²/1130 ft²
  • Garden view
  • 3 futons
Enter dates to see prices
Room
...
  • Room size: 68 m²/732 ft²
  • Garden view
  • 2 semi double beds
Enter dates to see prices
Twin Suite A with Open-Air Bath - Non-Smoking
...
  • Room size: 60 m²/646 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Room
...
  • Room size: 50 m²/538 ft²
  • Garden view
  • 2 semi double beds
Enter dates to see prices
Room
...
  • Room size: 105 m²/1130 ft²
  • Garden view
  • 10 futons
Enter dates to see prices
Room
...
  • Room size: 61 m²/657 ft²
  • Garden view
  • 2 semi double beds
Enter dates to see prices
Room
...
  • Room size: 35 m²/377 ft²
  • Garden view
  • 2 futons
Enter dates to see prices
Room
...
  • Room size: 45 m²/484 ft²
  • Garden view
  • 2 semi double beds
Enter dates to see prices
Deluxe Twin Room A - Non-Smoking
...
  • Room size: 45 m²/484 ft²
  • Garden view
  • 2 semi double beds and 1 fu...
Enter dates to see prices
Double Suite with Open-Air Bath - Non-Smoking
...
  • Room size: 67 m²/721 ft²
  • Garden view
  • 1 futon and 1 double bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Ishinoya Izunagaoka?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The ryokan offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Ishinoya Izunagaoka?

A stay at Ishinoya Izunagaoka also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the ryokan. For those who wish to drive their own cars, Ishinoya Izunagaoka has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Izu with private transportation, the ryokan can arrange both taxis or car rental.

Is breakfast offered at Ishinoya Izunagaoka?

Wake up to a great continental breakfast at Ishinoya Izunagaoka. Adults can enjoy breakfast offered with an additional charge of 3025 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the ryokan.

What is the smoking policy at Ishinoya Izunagaoka?

Ishinoya Izunagaoka does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Ishinoya Izunagaoka?

The closest train, metro, or bus station is Izunokuni Panorama Park Ropeway, 420 m away from Ishinoya Izunagaoka.

What restaurants are nearby Ishinoya Izunagaoka?

Ishinoya Izunagaoka’s neighborhood is Izunokuni which includes popular restaurants such as Tompei, Takemura Sobadokoro and Uomasa.

What popular shopping places are close to Ishinoya Izunagaoka?

Located in the Izunokuni area, Ishinoya Izunagaoka is close to great shopping choices like Narukawa Shoten, Ryugetsu and Maruki Himono.

What are popular attractions near Ishinoya Izunagaoka?

Ishinoya Izunagaoka is located in Izunokuni area, which is famous for attractions such as Nirayama Castle Ruins, Hirugakojima Park and Oohito Shrine.

What popular natural sightseeing spots are close to Ishinoya Izunagaoka?

Ishinoya Izunagaoka is located within Izunokuni, which makes it conveniently close to natural sights including Ema Strawberry Picking Center, Nirayama Ichigogari Center and Joyama.

See map

Explore the neighborhood

What people love about Ishinoya Izunagaoka

  • 9.6

    Exceptional
    Cleanliness

    "The room was clean."

    Pik

    |

    April 23, 2019

  • 10

    Exceptional
    Staff 

    "Great ryokan, great service and location"

    ALESSANDRO

    |

    June 12, 2019

  • 10

    Exceptional
    Spaciousness

    "The rooms were huge and spacious, with an excellent garden around the property that you may walk around in."

    Sunny

    |

    January 26, 2023

Property ranking|Compared to 502 Izu properties
See all rankings
Room comfort score
10/10
Value for money score
8.8/10
Cleanliness score
9.2/10
Cheapest price score
Better than
99
%
of Izu properties
Better than
96
%
of Izu properties
Better than
96
%
of Izu properties
Better than
96
%
of Izu properties
Overall rating:

8.9

Excellent
360 reviews
Cleanliness
9.2
Facilities
9.1
Location
8.2
Read all reviews >
What travelers say they love:
The kindness of the female staff!
Jeffrey from United States
Solo traveler
More about Ishinoya Izunagaoka

More about Ishinoya Izunagaoka

Ishinoya Izunagaoka

Getting in and around Izu is a breeze when staying at Ishinoya Izunagaoka, located just minutes away from the city center.
Have a hassle-free trip while enjoying the services and amenities offered by Ishinoya Izunagaoka. Keep up with all your communications easily with the ryokan's free Wi-Fi. Taxi, car hire and shuttle services provided by the ryokan make exploring Izu even more convenient. Guests can enjoy free parking right at the ryokan.
Front desk services including concierge service and luggage storage can assist with your needs. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the ryokan. Smoking is allowed only in the designated smoking areas provided by ryokan.
Enjoy the services offered at Ishinoya Izunagaoka from the convenience of your guestroom. For your comfort, some rooms at the ryokan are equipped with air conditioning. In-room entertainment amenities including the television is provided in some rooms. In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water and mini bar at your disposal.
Ishinoya Izunagaoka also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Every day at Ishinoya Izunagaoka begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the ryokan. A memorable night with your travel companions can be had without going far, at the ryokan's bar. For the ultimate convenience, you can even have groceries delivered to your room at Ishinoya Izunagaoka, with their exclusive service.
Ishinoya Izunagaoka offers unique recreational opportunities for all guests. End your days in total relaxation with a visit to the massage, hot tub and spa. Engage in some easy evening fun with other guests with the ryokan's hiking trails. Get social at the ryokan's library, where you can meet other guests.
Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Reasons to stay here

Facilities at this ryokan are rated higher than 96% of other accommodations in the city.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 99% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 99% of accommodations in the city.

Show less

Amenities and facilities

Exceptional
Facilities

9.1

Most talked about facilities

Food & Dining

3 mentions

Breakfast

1 mention

Housekeeping

1 mention

Languages spoken
  • English
  • Japanese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Game room
  • Garden
  • Hiking
  • Hot tub
  • Massage
  • Spa
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Room service
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Free bottled water
  • Hair dryer
  • Non-smoking
  • Refrigerator
  • Towels

Food and dining

Breakfast options
  • Asian

Location

192, Nagaoka,Izunokuni, Izunokuni, Izu, Japan, 410-2211
Excellent
Location

8.2

What's nearby

Popular landmarks
  • Michi-no-Eki Izu no Heso
    2.2 km
  • Shuzenji Nijino Sato
    6.3 km
  • Shuzenji Temple
    6.4 km
  • Chikurinnokomichi
    6.6 km
  • Cycle Sports Center
    7.9 km
  • Joren Waterfall
    17.5 km
  • Toi Kinzan
    18.4 km
  • Michi-no-Eki Amagigoe
    19.4 km
  • Koibito Misaki Cape
    23.8 km
  • Kawazu Nanadaru Waterfalls
    25.6 km
Nearby landmarks
  • Narukawa Shoten
    130 m
  • Ryugetsu
    150 m
  • Maruki Himono
    160 m
  • Kabaki Suisan
    190 m
  • Machiju Shoten
    320 m
  • Izunokuni Panorama Park
    390 m
  • Izunokuni Panorama Park Ropeway
    420 m
  • Hitohana
    470 m
  • Yurakkusu Park
    490 m
  • Sairinji Temple
    800 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Guests who reserved a room with dinner must check in before 07:00 PM or dinner cannot be served and no refund provided.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until23:00
  • Check-out until11:00
Getting around
  • Distance from city center10 km
  • Travel time to airport (minutes)120
Extras
  • Breakfast charge (unless included in room price)3025 JPY
The property
  • Non-smoking rooms/floorsYES
  • Number of bars/lounges0
  • Number of floors2
  • Number of restaurants0
  • Number of rooms 22
  • Room voltage100
  • Year property opened1978
  • Most recent renovation2016

Reviews of Ishinoya Izunagaoka from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.2
Facilities9.1
Location8.2
Room comfort and quality10.0
Service9.4
Value for money8.8
High score for Izu
Rating
9+ Exceptional (103)
8-9 Excellent (23)
7-8 Very Good (27)
6-7 Good (3)
<6 Below Expectation (7)
Time of the year
Mar - May (33)
Jun - Aug (32)
Sep - Nov (51)
Dec - Feb (47)
All guests (360)
All room types
All languages

Show reviews that mention 

Showing 163 verified guest comments
12345
10.0
Exceptional
Sau from Hong Kong SAR, China
Couple
Standard Double - Non-Smoking
Stayed 3 nights in February 2019

An excellent hotel! Highly recommend!”

The staff at reception and restaurant are very very nice, even though their english communications is not good, their service are sincere and polite. Their smiling face makes you comfort and warm. Onsen is good enough to let you have relaxing moment. Highly recommended!

Reviewed March 02, 2019

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Thank you for staying with us here Ishinoya. The Management and Staff would like to thank you for the wonderful comments. We are very glad that you were able to relax and enjoy your stay during your stay. Our warm hospitality awaits your return sometime soon. Ishinoya

Responded March 06, 2019
Ishinoya Izunagaoka
10.0
Exceptional
Stephen from Australia
Couple
Deluxe Twin Room A - Non-Smoking
Stayed 1 night in November 2019

Beautiful Private Onsen”

We stayed for 2 nights in 2 different rooms, each had a traditional blend with the modern design. The outdoor onsen was the perfect remedy after a long day of walking down the 7 Waterfalls Track.. The traditional gardens are beautiful and the service is exceptional. On arrival we were given traditional garments to help with the relaxation process. The only problem we had was both wife and I are vegan and in this part of the world there are no vegan restaurants yet. Still a good value for money.

Reviewed November 23, 2019

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Thank you for visiting. I am very happy to be impressed by the garden and rooms. As for meals, I would like to be able to respond to requests such as halal and vegan as much as possible. If you can provide such information in advance, it is easy to take measures. Please contact us if you have any questions. Please come again.

Responded November 27, 2019
Ishinoya Izunagaoka
10.0
Exceptional
Sarah from Australia
Couple
Double Suite with Open-Air Bath - Non-Smoking
Stayed 2 nights in November 2019

Relaxing and beautiful ”

The private onsen is amazing! Combine that with impeccable food, service, and surroundings and it really is a must visit! We’ve stayed twice now and plan to return again in the future. The ultimate place to relax

Reviewed November 24, 2019

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Thank you for visiting. I am very happy to be impressed by the garden and rooms. As for meals, I would like to be able to respond to requests such as halal and vegan as much as possible. If you can provide such information in advance, it is easy to take measures. Please contact us if you have any questions. Please come again.

Responded November 27, 2019
Ishinoya Izunagaoka
10.0
Exceptional
Sarah
Couple
Japanese Style Suite with Open-Air Bath - Non-Smoking
Stayed 1 night in March 2019

Amazing! ”

Absolutely beautiful gardens and rooms, with delicious food and most importantly a huge private onsen! We wish we had stayed for longer than 1 night!

Reviewed March 31, 2019

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Thank you for staying with us here Ishinoya and your review. Thank you for selecting us out of the many possible places here. Your favorable comments has warmed our hearts and we will strive for excellence in our service. We look forward to welcoming you back soon. Ishinoya Kato

Responded April 03, 2019
Ishinoya Izunagaoka
9.6
Exceptional
Pik from Hong Kong SAR, China
Family with young children
Double Suite with Open-Air Bath - Non-Smoking
Stayed 1 night in April 2019

Unforgettable experience ”

Big Room with private open air hot spring. Dinner and breakfast were great. The staff were nice and few of them can communicate well in English. The room was clean. I only used my private hot spring during my stay. My kids love it so much.

Reviewed April 23, 2019

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Thank you for staying with us here Ishinoya and your kind review. Thank you for your many compliments. It was nice to have you relax at the hot spring. We are happy that you like it for your children. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We look forward to welcoming you back soon. Ishinoya Kato

Responded April 26, 2019
Ishinoya Izunagaoka
10.0
Exceptional
Faby
Family with young children
Twin Suite B with Open-Air Bath - Non-Smoking
Stayed 2 nights in February 2019

Very nice in-room Onsen for the suite (type B)”

The stone Onsen

Reviewed February 09, 2019

See room deals

Thank you for staying with us here Ishinoya and your kind review. The Management and Staff would like to thank you for the wonderful comments. We look forward to welcoming you back soon. Ishinoya

Responded February 28, 2019
Ishinoya Izunagaoka
10.0
Exceptional
ALESSANDRO from United Kingdom
Family with young children
Suite with Tatami Area and Private Open-Air Bath
Stayed 2 nights in June 2019

Exceptional”

Great ryokan, great service and location

Reviewed June 12, 2019

See room deals

Thank you for staying with us here Ishinoya and your kind review. We would like to thank you for choosing our place during your precious time here. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We look forward to welcoming you back soon. Ishinoya Kato

Responded June 19, 2019
Ishinoya Izunagaoka
9.6
Exceptional
Andrew from Japan
Family with young children
Deluxe Twin Room B - Non-Smoking
Stayed 2 nights in August 2019

Excellent”

Fantastic property, one of the best I've been to in Japan. Great for small children.

Reviewed September 04, 2019

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Thank you for staying with us here Ishinoya and your kind review. Thank you for your favorable feedback. It really warms our hearts! Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We look forward to your next visit! Villa Garden Ishinoya Kato

Responded September 13, 2019
Ishinoya Izunagaoka
9.6
Exceptional
Andrew from Japan
Family with young children
Deluxe Twin Room B - Non-Smoking
Stayed 2 nights in October 2020

Excellent as always”

Second time visiting and we will be back.

Reviewed October 16, 2020

See room deals

Thank you for staying with us here ishinoya and your kind review. We would like to thank you for choosing our place during your precious time here. We will try to improve the level of service to satisfy our customers. Our warm hospitality awaits your return sometime soon.

Responded October 28, 2020
Ishinoya Izunagaoka
8.8
Excellent
Jun from Japan
Couple
Twin Suite B with Open-Air Bath - Non-Smoking
Stayed 1 night in April 2020

Amazing place with nice staff”

Stayed at the room with outdoor stone onsen. Most amazing private onsen room we ever stayed at.

Reviewed April 26, 2020

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Thank you for staying with us here ISHINOYA and your kind review. The Management and Staff would like to thank you for the wonderful comments. Your favorable comments has warmed our hearts and we will strive for excellence in our service. Our warm hospitality awaits your return sometime soon.

Responded May 01, 2020
Ishinoya Izunagaoka
8.4
Excellent
Teo from Singapore
Group
Deluxe Twin Room B - Non-Smoking
Stayed 1 night in November 2019

relaxing onsen ryokan”

second time there, good rooms, good service, good onsen. A bit out of the way (best to drive there!), but a worthwhile stay. Very nice gardens and a very relaxed environment, and great staff who took care of us well.

Reviewed November 28, 2019

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Thank you for repeating Ishinoya. I am very glad that I was satisfied with this time. We are looking forward to seeing you again.

Responded December 04, 2019
Ishinoya Izunagaoka
8.0
Excellent
SHING from Hong Kong SAR, China
Couple
Double Suite with Open-Air Bath - Non-Smoking
Stayed 1 night in February 2019

Can’t sleep well!! ”

The weather was windy in the midnight and wind hit the windows door all night long, which made loud noise all the night. And both of us cannot sleep.

Reviewed February 07, 2019

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Thank you for staying with us here Ishinoya and your review. We apologize for the defects during your recent visit. We are sorry that we let you down and did not meet your expectations. We will try to improve the level of service to satisfy our customers. Ishinoya Ogawa

Responded March 07, 2019
Ishinoya Izunagaoka
7.2
Very good
jennifer from Japan
Couple
Superior Double Room with Hot Spring Bath (2nd Floor)
Stayed 1 night in May 2021

Private onsen”

The private onsen in 2nd floor is anlittle bit small

Reviewed May 05, 2021

See room deals

Thank you for staying with us here Ishinoya and your review. We would like to thank you for choosing our place during your precious time here. Our warm hospitality awaits your return sometime soon.

Responded May 23, 2021
Ishinoya Izunagaoka
10.0
Exceptional
Nave from Japan
Couple
Twin Suite B with Open-Air Bath - Non-Smoking
Stayed 1 night in February 2018

What a wonderful experience! The essence of "Omotenashi" ”

My partner and I stayed in this lovely Ryokan for 1 night, and we couldn't be happier with our stay! The incredible hospitality started when we got on the shuttle van that picked us from the station. We got picked up by Ms. Watanabe who welcomed us with hot tea and warm towels in the van which felt perfect in the cold February weather. Once we got to the Ryokan we were welcomed by incredibly kind staff members and quickly completed our check in. We were taken to our beautiful room, equipped with an unbelievable private rock hot bath. The room was flawless, three air conditioners in each space kept the room nice and warm, and everything was tidy and comfortable. They really though of every small details to make our stay memorable! We decided to have dinner at the Ryokan, and we were SO happy we did! I am vegetarian, so I had some concerns, but lovely Ms. Ito and the rest of the staff made sure I'll have one of the best and most fulfilling meals I ever had in Japan! 10/10 experience!

Reviewed February 06, 2018

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10.0
Exceptional
Tina from Hong Kong SAR, China
Group
Twin Suite A with Open-Air Bath - Non-Smoking
Stayed 1 night in December 2017

Lovely Japanese garden setting, room with private onsen, great food”

This onsen ryokan really blew us away with its beautiful japanese garden setting. Staff were all very friendly and helpful, polite and thoughtful. It is truly the experience of a japanese high end ryokan. The room we stayed had a private outdoor hot spring bath, the room itself was huge, had a living area as well as western twin beds. There was also a small garden outside the living room. The public hot spring bath was amazing, both indoor and outdoor, i thoroughly enjoyed every moment. Not to mention the Japanese meal which was fantastic as well. Lastly about the location, we rented a car so it was very convenient. The best thing about it is that its right next to the panorama park which has AMAZING views of mount fuji. Definitely a must visit place on your next trip to Izu.

Reviewed December 26, 2017

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8.0
Excellent
PANG from Malaysia
Couple
Standard Double - Non-Smoking
Stayed 3 nights in July 2018

Excellent hospitality and customer-centric services”

All rooms are in duplexes set out in a very beautifully landscaped Japanese garden. Wonderful Japanese fine dining with 9-course set dinner in private partitioned space. Very friendly and helpful staff. Our only complaint was the breakdown of hot water shower in the bathroom although it was summer time. Didn't expect the management would upgrade us to another room with a private onsen for the remaining nights! We will surely recommend this hotel.

Reviewed July 30, 2018

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9.2
Exceptional
YunTing from Japan
Couple
Twin Suite A with Open-Air Bath - Non-Smoking
Stayed 1 night in December 2017

Relaxing Ryokan with nice staff ”

The best is outside 檜 hot spring in our room. It’s huge and super relaxing! I wanna try public hotspring but I couldn’t leave my room. When we check in the room was already warm up even bathroom. Dinner was nice but not so special. We couldn’t accept the raw beef. I think they can do better in cuisine.

Reviewed December 15, 2017

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10.0
Exceptional
Hoi from United Kingdom
Family with young children
Deluxe Twin Room B - Non-Smoking
Stayed 4 nights in August 2018

Lovely resort, friendly staff, beautiful onsen”

We thoroughly enjoyed our stay. The children loved the onsen. Staff were very friendly and helpful even they didn’t speak fluent English. The service was excellent. Beautiful Japanese garden onsite. My 6 yrs old daughter said this is the best hotel she has stayed so far.

Reviewed September 06, 2018

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9.2
Exceptional
Yujia from China
Solo traveler
Double Suite with Open-Air Bath - Non-Smoking
Stayed 1 night in April 2018

Exceptional”

very nice stay, a taditional japanese style resort with a brilliant garden. My room was an independent house with separated bedroom and bathroom, which had a surprisingly charming spring water pool outside in a private garden.

Reviewed April 22, 2018

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8.4
Excellent
Tai from Hong Kong SAR, China
Solo traveler
Superior Double Room with Hot Spring Bath (2nd Floor)
Stayed 2 nights in October 2017

Excellent”

The room is not the one I booked. I don't know what's problem in it. However, the staff are helpful although they seems not experience to handle trouble.

Reviewed October 20, 2017

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