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Jaisalmer Marriott Resort & Spa
Jaisalmer Marriott Resort & Spa
Jaisalmer Marriott Resort & Spa
Jaisalmer Marriott Resort & Spa
Jaisalmer Marriott Resort & Spa
Jaisalmer Marriott Resort & Spa
Jaisalmer Marriott Resort & Spa

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8.5

Excellent

346 reviews

346 reviews

See map

8.6

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Desert National Park 890 m
Jain Temples 1.3 km
Jaisalmer Fort 1.4 km
Patwa-ki-Haveli 1.5 km
Gadisar Lake 2.4 km
Bada Bagh 4.6 km
Kuldhara Abandoned Village 12.3 km
Jaisalmer War Museum 12.9 km
Khaba Fort 25.2 km
Tanot Mata Temple 111.9 km
Nearby landmarks
Ashok Shanti Jewellers 220 m
Jai Shankar Handicrafts 220 m
Government Museum 370 m
Maheswan Hospital 640 m
Shahid Poonam Singh Stadium 710 m
Queen Harish 710 m
Shree Jawahar Hospital 840 m
Police 860 m
Government Hospital Jaisalmer 880 m
Desert National Park 890 m

Jaisalmer Marriott Resort & Spa

Jaislmer - Sam - Dhanana Road, Ram Kund, Jaisalmer, India, 345001 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Ram Kund part of Jaisalmer, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Jaisalmer Fort. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

890 meters to Desert National Park

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Announcements by hotel (1)
Due to the Coronavirus (COVID-19) situation, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.

Facilities

Airport transfer

Bicycle rental

Valet parking

Shuttle service

Fitness center

Spa

Free Wi-Fi in all rooms!

Front desk [24-hour]

Your dates are popular among travelersUsers are booking a place in Jaisalmer every 37 minutes on Agoda.com
Value for money7.6
Distance to city center2 km
Location rating8.6
Nearest airportJaisalmer Airport (JSA) - India
Distance to airport4.5 km

Rooms available at Jaisalmer Marriott Resort & Spa

Oasis View Room, Guest room, 1 King, Sofa bed
...
  • Room size: 32 m²/344 ft²
  • Garden view
  • 1 king bed or 2 single beds
Enter dates to see prices
Fort View Room, Guest room, 1 King, Sofa bed
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Room, Guest room, 1 King, Sofa bed, City view
...
  • Room size: 32 m²/344 ft²
  • Pool view
  • 1 king bed or 2 single beds
Enter dates to see prices
Royal Room, Larger Guest room, 1 King, Sofa bed, Corner room
...
  • Room size: 42 m²/452 ft²
  • Outdoor view
  • 1 king bed or 2 single beds
Enter dates to see prices
Marriott Jaisalmer Suite, 1 Bedroom Suite, 1 King, Sofa bed
...
  • Room size: 73 m²/786 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Oasis View Room, Guest room, 2 Twin/Single Bed(s), Sofa bed
...
  • Garden view
  • Shower
  • 2 single beds
Enter dates to see prices
Fort View Twin Room Early check-in, late check-out, free upgrade and 20% discount on Spa.
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Deluxe Room, Guest room, 2 Twin/Single Bed(s), Sofa bed
...
  • Outdoor view
  • Shower
  • 2 single beds
Enter dates to see prices
Fort View King Room
...
  • Room size: 32 m²/344 ft²
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Oasis View King Room
...
  • Room size: 32 m²/344 ft²
  • 1 king bed and 1 sofa bed
Enter dates to see prices

Frequently asked questions

Does Jaisalmer Marriott Resort & Spa have a hot tub?

Jaisalmer Marriott Resort & Spa does not have a hot tub.

What time is check-in and check-out at Jaisalmer Marriott Resort & Spa?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Jaisalmer Marriott Resort & Spa?

Jaisalmer Marriott Resort & Spa is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 400 INR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Jaisalmer Marriott Resort & Spa also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Jaisalmer Marriott Resort & Spa has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Jaisalmer with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Jaisalmer Marriott Resort & Spa?

Start your mornings right, with the continental and buffet breakfast options offered at Jaisalmer Marriott Resort & Spa. Adults can enjoy breakfast offered with an additional charge of 630 INR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Jaisalmer Marriott Resort & Spa?

Jaisalmer Marriott Resort & Spa features 4 on-site restaurants for your dining convenience. To meet any special dietary requirements, kosher and halal diets are prepared with the utmost care and attention.

What is the smoking policy at Jaisalmer Marriott Resort & Spa?

Jaisalmer Marriott Resort & Spa does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Jaisalmer Marriott Resort & Spa?

Restaurants including German Bakery and Coffee Shop, Roof Top Restaurant Desert Haveli Guest House and Hotel victoria Restaurant jaisalmer are popular in Jaisalmer Marriott Resort & Spa’s neighborhood which is known as Ram Kund.

What popular shopping places are close to Jaisalmer Marriott Resort & Spa?

Shopping options in Jaisalmer Marriott Resort & Spa’s Ram Kund neighborhood include Jai Shankar Handicrafts, Ashok Shanti Jewellers and Silk Route Art Gallery.

What are popular attractions near Jaisalmer Marriott Resort & Spa?

Jaisalmer Marriott Resort & Spa’s location in the Ram Kund neighborhood makes it close to famous attractions including Bada Bagh, Vyas Chhatri and Government Museum.

What popular natural sightseeing spots are close to Jaisalmer Marriott Resort & Spa?

Jaisalmer Marriott Resort & Spa’s nearby natural sights include Desert National Park located in the same Ram Kund area.

Show more questions
See map

Explore the neighborhood

What people love about Jaisalmer Marriott Resort & Spa

  • 10

    Exceptional

    "Thanks Mr Pankaj from restaurant team for being prompt and courteous through out our stay and taking care of child needs"

    hiren

    |

    August 23, 2022

  • 10

    Exceptional
    Staff 

    "Super staff each and every than expectation marks 100 out of 10"

    C

    |

    August 14, 2022

  • 10

    Exceptional
    Staff 

    "The hospitality is top notch."

    Anant

    |

    August 11, 2022

Overall rating:

8.5

Excellent
346 reviews
Cleanliness
8.5
Facilities
8.1
Location
8.6
Read all reviews >
More about Jaisalmer Marriott Resort & Spa

More about Jaisalmer Marriott Resort & Spa

Jaisalmer Marriott Resort & Spa

See more of Jaisalmer when you stay at Jaisalmer Marriott Resort & Spa and experience all the benefits of a truly central location.
Jaisalmer Marriott Resort & Spa provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Jaisalmer.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Jaisalmer Marriott Resort & Spa. Some rooms at Jaisalmer Marriott Resort & Spa are equipped with air conditioning for your convenience. In-room entertainment such as television and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator, a coffee or tea maker and mini bar in some rooms for when you feel like it is needed.
Jaisalmer Marriott Resort & Spa also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Nothing starts a morning better than a delicious free breakfast, which you'll always enjoy at Jaisalmer Marriott Resort & Spa. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Jaisalmer Marriott Resort & Spa caters to its guests varied dietary restrictions with a selection of cuisine types such as kosher and halal available.
A night in at the hotel's bar can be as fun as a night out with your travel companions. Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
Jaisalmer Marriott Resort & Spa lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Finish your vacation days right by dropping in at the massage, salon, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.
Have some easy fun without traveling far, while playing yoga room at Jaisalmer Marriott Resort & Spa. Have fun with your friends or family, or even meet new people at the library, games room and shared lounge and TV area. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

Take some time to explore Jaisalmer during your stay at the hotel. An afternoon of browsing the works at Jaisalmer War Museum located 12.8 km away can familiarize you with the local art scene.

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Amenities and facilities
Excellent
Facilities

8.1

Most talked about facilities

Breakfast

3 mentions

Housekeeping

1 mention

Languages spoken

  • English
  • Hindi

Outdoor

  • Bicycles

Accessibility

  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand some rooms
  • Alarm clock telephone ringers in all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Lever handles on all guest room doors
  • Lowered electrical outlets in some rooms
  • Lowered view ports in some guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Parking spaces for cars self-parking facility
  • Roll-in shower in some rooms
  • Safety chains and/or latches on all guest doors
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • Transfer showers in some guest rooms
  • Valet parking outfitted for wheelchair
  • Van parking self-parking facility
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Dart board
  • Fitness center
  • Game room
  • Garden
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Table tennis
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [free]
  • Coffee shop
  • Happy hour
  • Kitchen
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Vegetarian
  • Kosher
  • Buffet
Restaurants on site

Jaisalmer Kitchen: All Day Dining

  • Cuisine: International
  • Menu: Buffet, A-la-carte

The Mithai Company

  • Cuisine: Local
  • Menu: Buffet

Wyra Rooftop Restaurant

  • Cuisine: Indian, Grill/BBQ
  • Menu: Buffet

Dunes Bar

  • Cuisine: Chinese, Indian, Italian
  • Menu: Buffet
Location
Jaislmer - Sam - Dhanana Road, Ram Kund, Jaisalmer, India, 345001
Excellent
Location

8.6

Airports

  • Jaisalmer Airport (JSA) - India
    4.5 km
  • Shaikh Zayed International Airport (RYK) - Pakistan
    175.0 km

Public transportation

  • Main Bus stop
    1.1 km
  • Jaisalmer Railway Station
    2.7 km

Hospital or clinic

  • Maheswan Hospital
    640 m

Cash withdrawal

  • ATM
    700 m
What's nearby

Popular landmarks

  • Desert National Park
    890 m
  • Jain Temples
    1.3 km
  • Jaisalmer Fort
    1.4 km
  • Patwa-ki-Haveli
    1.5 km
  • Gadisar Lake
    2.4 km
  • Bada Bagh
    4.6 km
  • Kuldhara Abandoned Village
    12.3 km
  • Jaisalmer War Museum
    12.9 km
  • Khaba Fort
    25.2 km
  • Tanot Mata Temple
    111.9 km

Nearby landmarks

  • Ashok Shanti Jewellers
    220 m
  • Jai Shankar Handicrafts
    220 m
  • Government Museum
    370 m
  • Maheswan Hospital
    640 m
  • Shahid Poonam Singh Stadium
    710 m
  • Queen Harish
    710 m
  • Shree Jawahar Hospital
    840 m
  • Police
    860 m
  • Government Hospital Jaisalmer
    880 m
  • Desert National Park
    890 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The room rates are based on single or double occupancy. Charges apply to additional guests.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out from12:00
  • Check-out until12:00

Getting around

  • Airport transfer fee400 INR
  • Distance from city center2 km
  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)630 INR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of restaurants4
  • Number of rooms 135
  • Year property opened2016

Parking

  • Daily parking fee000 INR
Property announcements

Due to the Coronavirus (COVID-19) situation, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.

There will be a mandatory gala dinner on 6th November, 2021 at Jaisalmer Marriott Resort & Spa.

Mandatory gala dinner charges would be paid upon check in.
• Couple would be charged @ INR 8000 + 18% GST
• Single person would be charged @ INR 5000 + 18% GST
• Kids would be charged @ INR 2500 + 18% GST

Kids pool is out of order until further notice.

Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Reviews of Jaisalmer Marriott Resort & Spa from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.5
Facilities8.1
Location8.6
Service8.3
Value for money7.6
High score for Jaisalmer
Rating
9+ Exceptional (15)
8-9 Excellent (0)
7-8 Very Good (2)
6-7 Good (5)
<6 Below Expectation (8)
Time of the year
Mar - May (0)
Jun - Aug (8)
Sep - Nov (9)
Dec - Feb (13)
All guests (51)
All room types
All languages

Show reviews that mention 

Showing 30 verified guest comments
12
10.0
Exceptional
Ipsita from India
Group
Deluxe Room, Guest room, 1 King, Sofa bed, City view
Stayed 2 nights in October 2019

Very good hotel, the warmth of the staff was extraordinary ”

Good location, we had a fort view room and the view was splendid. Room had standard modern amenities. Warmth of the staff was exceptional. Be it the housekeeping or at the coffee shop. We had a meal at a city restaurant, but it was terrible so we had rest of our meals at the Hotel. They customised the food to our taste. Overall cleanliness and service we very satisfactory. Suggestion: to improve the toilettries at the swimming pool, improve the kids play area, host some cultural programmes at the hotel.

Reviewed October 08, 2019

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9.6
Exceptional
vishesh from India
Family with young children
Deluxe Room, Guest room, 2 Twin/Single Bed(s), Sofa bed
Stayed 1 night in June 2022

The best Hotel in Jaisalmer”

We had a marvellous stay, the staff is very courteous helpful and willing to help at any given point. I would specially like to mention Mr Bharat bhushan for making special arrangements for my wife‘s birthday at a short notice he took us around the whole property and gave us each and every detail. The food was „nonpareil“ specially Paneer Rezala made by Mr. Jaspreet! This is definitely the best place to hop in for a weekend or a long vacation. Kids will definitely love kids play area „Crayons“

Reviewed June 25, 2022

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9.6
Exceptional
NARENDRA from India
Family with young children
Deluxe Room, Guest room, 2 Twin/Single Bed(s), Sofa bed
Stayed 1 night in September 2021

One of the best location in jaislmer .”

It is one of the best location in jaislmer for stay. Dinner buffet was great specially lal mass I loved it..we asked for child medicine. They didn't had the medicine we asked for but they provided us within minutes form outside..breakfast had lot of varieties with great taste. I loved overall service . It's 10 out of 10 in all departments...

Reviewed September 14, 2021

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10.0
Exceptional
Karanj from India
Family with young children
Deluxe Room, Guest room, 1 King, Sofa bed, City view
Stayed 1 night in June 2022

Excellent ”

Big property the room area is big swimming pool clean and big staff friendly and cooperative good for family

Reviewed June 11, 2022

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9.6
Exceptional
Emmanuel from France
Family with young children
Stayed 3 nights in February 2020

Exceptional”

Great, amazing staff with my one year old. Would definitely benefit having a 2nd floor access next to the pool

Reviewed March 07, 2020

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Dear Valued Guest, Greetings from the Jaisalmer Marriott Resort & Spa! Thank you for choosing to stay with us and sharing your generous feedback. We are delighted that we have been able to live up to your expectations. I shall definitely pass on your words of appreciation to the team and I am sure it will only motivate them to strive harder to provide the best of personalized services. The team and I look forward to welcoming you in the not too distant future. Best regards, Pragya

Responded January 30, 2021
Jaisalmer Marriott Resort & Spa
10.0
Exceptional
Banshi from India
Family with young children
Deluxe Room, Guest room, 2 Twin/Single Bed(s), Sofa bed
Stayed 2 nights in January 2021

Superb”

Overall worthful

Reviewed January 21, 2021

See room deals

Dear Valued Guest, Greetings from Jaisalmer Marriott Resort & Spa! Thank you for sharing your positive comment and rating of our hotel. We look forward to welcoming you back in the future. Warm regards, Pragya Rathore

Responded January 30, 2021
Jaisalmer Marriott Resort & Spa
9.2
Exceptional
nitin from India
Family with young children
Deluxe Room, Guest room, 1 King, Sofa bed, City view
Stayed 2 nights in September 2020

Exceptional”

Among the best hospitality. Cleanliness is top notch. Totally value for money.

Reviewed October 02, 2020

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Dear Valued Guest, Greetings from Jaisalmer Marriott Resort & Spa! Thank you for sharing your positive comment and rating of our hotel. We look forward to welcoming you back in the future. Warm regards, Pragya Rathore

Responded January 30, 2021
Jaisalmer Marriott Resort & Spa
8.0
Excellent
Sushil from India
Couple
Deluxe Room, Guest room, 2 Twin/Single Bed(s), Sofa bed
Stayed 2 nights in November 2021

Very good”

Friendly staff and homely atmosphere.Good cuisine and food but rates are on a higher side.

Reviewed November 02, 2021

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6.8
Good
Hardik from India
Couple
Deluxe Room, Guest room, 1 King, Sofa bed, City view
Stayed 3 nights in July 2021

Not a worthy stay”

Best thing about Rajasthan is their hospitality and Marriot jaisalmer completely missing this. No grand welcome. No one was there at gate to receive. No welcome rituals. No cultural programs. Very few staff. Their roof top restaurant is not functional. They are providing covid as a reason but then why swimming pool is functional. No one is wearing masks. Property even is not so good. Service is so slow that you need to ask multiple times if need anything. Better to stay at suryagarh.

Reviewed August 02, 2021

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6.8
Good
Ramesh from Malaysia
Couple
Stayed 1 night in February 2019

Nice pleasant hotel but predictably Marriott ”

Was a nice pleasant one night stay for us which included dinner which was average. The breakfast however is good and the staff is lovely from the time of checking in till when we left

Reviewed February 07, 2019

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6.4
Good
Manisha from India
Couple
Oasis View Room, Guest room, 2 Twin/Single Bed(s), Sofa bed
Stayed 1 night in February 2022

It was just good.”

So I had stayed in the damodra camp a night before I checked in JW.. the experience there was amazing.. but JW looked too closed area.. there was no night cultural activities.. we had no sighting of sunset n sunrise. Or even bonfire ..food was good though.. but I recommend people to stay in camps if u have children.. they wud enjoy the view of many birds n feel like they lived in a desert and camps also have amazing cultural activity in night But good luck to u guys.. highly recommend this property for weddings

Reviewed February 08, 2022

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6.8
Good
Santosh from India
Couple
Fort View Room, Guest room, 1 King, Sofa bed
Stayed 2 nights in January 2021

Good”

Excellent hotel and good service

Reviewed January 23, 2021

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Dear Valued Guest, Greetings from Jaisalmer Marriott Resort & Spa! Thank you for sharing your positive comment and rating of our hotel. We look forward to welcoming you back in the future. Warm regards, Pragya Rathore

Responded January 30, 2021
Jaisalmer Marriott Resort & Spa
6.0
Vinod from India
Family with young children
Deluxe Room, Guest room, 2 Twin/Single Bed(s), Sofa bed
Stayed 2 nights in February 2021

Bad service, unclean room”

The room was not clean, the flush ran almost continuously, the staff was short, the phone lines didn't work.

Reviewed March 04, 2021

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6.0
nirmal from India
Family with teens
Deluxe Room, Guest room, 1 King, Sofa bed, City view
Stayed 2 nights in December 2021

5 star property ”

Rooms were not on a Marriot standard-- little small and bathroom to crowded look---- could be ok for a 4 star but we expect a Marriot to be world best

Reviewed December 10, 2021

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4.0
sharadkumar from India
Couple
Deluxe Room, Guest room, 1 King, Sofa bed, City view
Stayed 1 night in February 2022

Not a Value for money”

It’s not worth spending exorbitant price for this hotel. Hotel is good with nice ambiance, but very arrogant and rude receptionist, for a special request she asked to change huge sum of money ( if rooms are ready why any early checkin charges), food is good, rooms are sizable but dark stinking bath area, bath lock broken. RO refill water served but ideally with a price of hotel, they would have offered proper packed drinking water. As compared to other Marriot property, it’s inferior quality. Not worth paying such high price.

Reviewed February 27, 2022

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4.4
Amit from India
Family with young children
Oasis View Room, Guest room, 1 King, Sofa bed
Stayed 2 nights in December 2020

Awful Service”

The room we were sent into had pan stains on the floor, un washed commode with stains and stains on the bed head board. How can they call this property a 5 star is beyond me. It was an awful expwerience and will never ever trust a Marriott property again, though this must be an monstrous aberration

Reviewed December 29, 2020

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Dear Valued Guest, Greetings from the Jaisalmer Marriott Resort & Spa! Please accept my sincere gratitude for the detailed and specific feedback. It is always our endeavor to serve our guests in manner befitting our reputation and such feedback highlights areas of improvement that require our urgent attention and immediate corrective action. I regret to read that your experience with us was not a memorable one. Please do accept my sincere apologies for the same. I assure you that the same is not the usual Marriott experience we aim to deliver to our guests. I have taken note of the areas of improvement that you have highlighted and the same will be addressed in all earnest. We look forward to creating a truly memorable experience on your future visit and showcase the true Marriott Hospitality! We greatly value your patronage and look forward to welcoming you back. Best regards, Pragya

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Jaisalmer Marriott Resort & Spa
3.6
maulik from India
Family with teens
Oasis View Room, Guest room, 2 Twin/Single Bed(s), Sofa bed
Stayed 1 night in August 2021

They charged us more”

Even we booked with agoda and paid all the amount up front, still they charged us around 7-8k more.

Reviewed September 08, 2021

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3.6
Priya from Japan
Family with young children
Deluxe Room, Guest room, 1 King, Sofa bed, City view
Stayed 2 nights in December 2021

Bad Hosting ”

Mosquitoes in the rooms No Covid guidelines It took the Bathroom slab to break down to get the rooms changed (thankfully no injuries) Problems with checking in (delays and almost no welcome) Written emails to management but no responses… Avoid the property (no value for money)

Reviewed December 22, 2021

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10.0
Exceptional
John from United Kingdom
Family with teens
Deluxe Room, Guest room, 1 King, Sofa bed, City view
Stayed 2 nights in November 2017

Possibly the best service in the world”

Stayed for only one night, after our flight from Delhi to Jaisalmer was cancelled by Spicejet at the last minute. The airport opened for commercial flights just a week or two ago, so that wasn't a good sign. But the Marriott Jaisalmer is an exceptional hotel. Admittedly, the hotel did not seem anywhere near full, but the personal attention given by staff was (almost) overwhelming. I stay in many hotels for business and pleasure, and their service was second to none in some 40 years of travel..

Reviewed November 14, 2017

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10.0
Exceptional
Youssef from Netherlands
Family with young children
Stayed 1 night in October 2018

Excellent service ”

From the beginning till the end we had a very warm welcome from the staff. We felt at home. The staff treated our daughter like vip. From leaving sweet treats at oure room and from a present when we left with a sweet goodbye . We want to thank the staff and the manager for the upgrade . You have a beautiful hotel with beautiful staff. Thanks to all the staff and the managers❤️

Reviewed October 15, 2018

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12
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