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Java Palace Hotel
Java Palace Hotel
Java Palace Hotel
Java Palace Hotel
Java Palace Hotel
Java Palace Hotel
Java Palace Hotel

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8.2

Excellent

433 reviews

433 reviews

Housekeeping11
View2
Breakfast1
See map

8.2

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Plaza Jababeka 90 m
RS Medirosa 510 m
Mitra Keluarga 550 m
Taman Kota Jababeka 760 m
RS Harapan 1.2 km
Giant 1.5 km
Carefour 1.6 km
Carefour parking Lot 1.6 km
Indomaret 2.4 km
President University 2.7 km

Java Palace Hotel

Jl. Niaga Utara Kav 1-2 Jababeka II, Cikarang Utara, Cikarang, Indonesia, 17530 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Cikarang Utara part of Cikarang, this property puts you close to attractions and interesting dining options. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Hot tub

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Staff Vaccination
Hygiene Plus
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Fitness center

Spa

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Cikarang every 6 minutes on Agoda.com
Value for money8.2
Distance to city center35 km
Location rating8.2

Rooms available at Java Palace Hotel

Excellent
Room comfort & quality

8.8

Suite
...
  • Room size: 56 m²/603 ft²
  • Pool view
  • 1 king bed
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Superior
...
  • Room size: 28 m²/301 ft²
  • Pool view
  • 1 king bed or 2 single beds
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Deluxe
...
  • Room size: 42 m²/452 ft²
  • Pool view
  • 1 king bed
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Room Assigned on Arrival
...
  • Shower
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room
...
  • Shower
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shared room (dormitory) - superior
...
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    Double room - Single use - Superior
    ...
      Enter dates to see prices
      Bed in dormitory STANDARD
      ...
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        豪华房
        ...
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          Suite 1 bedroom - Single use
          ...
            Enter dates to see prices

            Frequently asked questions

            Does Java Palace Hotel have a hot tub?

            A hot tub is one of the facilities available at Java Palace Hotel.

            What time is check-in and check-out at Java Palace Hotel?

            Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

            How do I get to Java Palace Hotel?

            Java Palace Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 825000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Java Palace Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Java Palace Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Cikarang with private transportation, the hotel can arrange both taxis or car rental.

            Is breakfast offered at Java Palace Hotel?

            Start your mornings right, with the continental and buffet breakfast options offered at Java Palace Hotel. Adults can enjoy breakfast offered with an additional charge of 142858 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

            What are my dining options at Java Palace Hotel?

            Java Palace Hotel features an on-site restaurant for your dining convenience. To meet any special dietary requirements, kosher and halal diets are prepared with the utmost care and attention.

            What is the smoking policy at Java Palace Hotel?

            Java Palace Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

            What restaurants are nearby Java Palace Hotel?

            Java Palace Hotel is located in Cikarang Utara, famous for good restaurants such as Ikkyu Japanese Restaurant, Lyv Kitchen & Bar and Kedai Mang Kabayan.

            What popular shopping places are close to Java Palace Hotel?

            Java Palace Hotel is located in Cikarang Utara area which features shopping places such as Sentra Grosir Cikarang.

            What are popular attractions near Java Palace Hotel?

            Guests at Java Palace Hotel can easily visit Taman Kota Jababeka, Taman Gedung Pariwisata and Taman Sehati located in the Cikarang Utara area.

            What popular natural sightseeing spots are close to Java Palace Hotel?

            Java Palace Hotel is located in the Cikarang Utara area, which is famous for natural sightseeing destinations such as Green Canyon Karawang.

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            See map

            Explore the neighborhood

            What people love about Java Palace Hotel

            • 8.8

              Excellent
              Location

              "Overall was good, location very strategic."

              Nurul

              |

              September 4, 2022

            • 10

              Exceptional

              "Recomended hotel to staycation in Cikarang"

              ZA

              |

              June 6, 2022

            • 9.6

              Exceptional
              Cleanliness

              "I like the breakfast and swimming pool , the room is clean."

              disty

              |

              January 8, 2021

            Property ranking|Compared to 95 Cikarang properties
            See all rankings
            Room comfort score
            8.8/10
            Room size
            42 sqm.
            Service score
            8.4/10
            Location score
            8.2/10
            Better than
            98
            %
            of Cikarang properties
            Bigger than
            89
            %
            of Cikarang properties
            Better than
            77
            %
            of Cikarang properties
            Better than
            75
            %
            of Cikarang properties
            Overall rating:

            8.2

            Excellent
            433 reviews
            Cleanliness
            8.4
            Facilities
            8.0
            Location
            8.2
            Read all reviews >
            What travelers say they love:
            Good services.
            Ipik from Indonesia
            Family with young children
            More about Java Palace Hotel

            More about Java Palace Hotel

            Java Palace Hotel

            Java Palace Hotel provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Cikarang.
            Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel even offers a fireplace for a warm atmosphere on chilly nights.
            The hotel's on-site laundromat, dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. The hotel is entirely non-smoking, ensuring a clean air environment.
            Smoking is restricted to the designated smoking areas.
            Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water and mini bar in some rooms.
            Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


            Dining and things to do

            Start your vacation days in the best possible way. Your mornings at Java Palace Hotel begin with a complimentary breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Java Palace Hotel is ready to serve your most specific needs. A selection of food types including kosher and halal options is available for guests with dietary restrictions.
            Have fun at night with your travel companions right at the hotel's karaoke rooms, bar and nightclub. Guests of Java Palace Hotel can even have groceries delivered to their room for cooking, using the hotel's special service. If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
            Java Palace Hotel offers wonderful recreational facilities for guests to enjoy. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, hot tub, salon, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
            The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the mini golf course and golf course on site in the hotel. Have some relaxing fun with family and friends at the shared lounge and TV area.
            Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


            Reasons to stay here

            This hotel's food and dining score higher than 97% of accommodations in the city.
            Room comfort is said to be outstanding here, scoring higher than 97% of accommodations in the city.

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            Amenities and facilities
            Very good
            Facilities

            8

            Most talked about facilities

            Housekeeping

            7 mentions

            Food & Dining

            1 mention

            Swimming Pool

            1 mention

            Internet

            1 mention

            Languages spoken

            • English
            • Chinese [Mandarin]
            • Indonesian
            • Japanese
            • Korean
            • Malay

            Outdoor

            • Bicycles

            Accessibility

            • Wheelchair accessible

            Internet access

            • Free Wi-Fi in all rooms!
            • Internet [LAN]
            • Internet services
            • Wi-Fi in public areas

            Things to do, ways to relax

            • Billiards
            • Fitness center
            • Garden
            • Golf course [on-site]
            • Hot tub
            • Karaoke
            • Massage
            • Mini golf course
            • Nightclub
            • On-site entertainment
            • Pool with view
            • Sauna
            • Spa
            • Steamroom
            • Swimming pool [outdoor]
            • Ticket services
            • Tours

            Cleanliness and safety

            • Anti-viral cleaning products
            • Body thermometer
            • Breakfast in room
            • Breakfast takeaway service
            • Cashless payment service
            • Daily disinfection in all rooms
            • Daily disinfection in common areas
            • Doctor/nurse on call
            • Face coverings on staff
            • First aid kit
            • Free face masks
            • Guest rooms seal after sanitization
            • Hand sanitizer
            • Hotel room service app
            • Hot water linen and laundry washing
            • Hygiene certification
            • Individually-wrapped food options
            • Physical distancing of at least 1 meter
            • Professional-grade sanitizing services
            • Protective screens in common areas
            • Room sanitization opt-out available
            • Rooms sanitized between stays
            • Safe dining setup
            • Sanitized kitchen and tableware items
            • Staff trained in safety protocol
            • Sterilizing equipment
            • Temperature check for guests and staff

            Dining, drinking, and snacking

            • Bar
            • BBQ facilities
            • Breakfast [free]
            • Coffee shop
            • Grocery delivery
            • Kitchen
            • Poolside bar
            • Restaurant [halal]
            • Restaurant [kosher]
            • Restaurants
            • Room service [24-hour]

            Services and conveniences

            • Air conditioning in public area
            • Cash withdrawal
            • Concierge
            • Contactless check-in/out
            • Convenience store
            • Currency exchange
            • Daily housekeeping
            • Doorman
            • Dry cleaning
            • Elevator
            • Facilities for disabled guests
            • Fireplace
            • Food delivery
            • Gift/souvenir shop
            • Ironing service
            • Laundromat
            • Laundry service
            • Luggage storage
            • Meeting/banquet facilities
            • Postal service
            • Safety deposit boxes
            • Salon
            • Shops
            • Smoke-free property
            • Smoking area
            • Terrace

            For the kids

            • Babysitting service
            • Family room
            • Kids meal
            • Playground

            Land sports

            • Golf course (within 3 km)

            Access

            • Adult-only property
            • Allergy-free rooms
            • CCTV in common areas
            • CCTV outside property
            • Check-in/out [express]
            • Check-in/out [private]
            • Check-in [24-hour]
            • Exterior corridor
            • Fire extinguisher
            • Front desk [24-hour]
            • Non-smoking rooms
            • Pets allowed
            • Safety/security feature
            • Security [24-hour]
            • Smoke alarms
            • Soundproof rooms

            Getting around

            • Airport transfer
            • Car park [free of charge]
            • Car park [nearby]
            • Car park [on-site]
            • Rental car
            • Shuttle service
            • Taxi service
            • Valet parking

            Sports equipment rental

            • Bicycle rental

            Available in all rooms

            • Accessible by elevator
            • Accessible vanities
            • Adapter
            • Additional toilet
            • Air conditioning
            • Air purifier
            • Alarm clock
            • Bathrobes
            • Blackout curtains
            • Closet
            • Clothes rack
            • Coffee/tea maker
            • Daily housekeeping
            • Daily newspaper
            • Desk
            • Dressing room
            • Extra long bed
            • Fire extinguisher
            • Free bottled water
            • Hair dryer
            • Hand sanitizer
            • Individual air conditioning
            • In-room safe box
            • Internet access – wireless
            • Ironing facilities
            • Linens
            • Locker
            • Mini bar
            • Non-smoking
            • Pajamas
            • Private bathroom
            • Radio
            • Refrigerator
            • Roll-in shower
            • Safety/security feature
            • Satellite/cable channels
            • Seating area
            • Shower
            • Sleep comfort items
            • Slippers
            • Smoke detector
            • Socket near the bed
            • Soundproofing
            • Swimming pool [direct access]
            • Telephone
            • Toiletries
            • Towels
            • Trash cans
            • Trouser press
            • Wake-up service
            • Walk-in shower
            • Wi-Fi [free]
            • Wooden/parqueted flooring
            Food and dining
            Breakfast options
            • American
            • Asian
            • Continental
            • Halal
            • Vegetarian
            • Buffet
            Restaurants on site

            Airlangga Restaurant

            • Cuisine: International
            • Menu: Buffet, A-la-carte
            Location
            Jl. Niaga Utara Kav 1-2 Jababeka II, Cikarang Utara, Cikarang, Indonesia, 17530
            Excellent
            Location

            8.2

            Property policies
            Children and extra beds

            Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

            All children are welcome.

            Infant 0-2 year(s)
            Stay for free if using existing bedding.
            Baby cot/crib may be requested directly from the property.
            Children 3-5 year(s)
            Stay for free if using existing bedding.
            If you need an extra bed, it will incur an additional charge.
            Guests 6 years and older are considered as adults
            Must use an extra bed which will incur an additional charge.
            Others
            • Extra bed is not available at this property.
            • When booking more than 5 rooms, different policies and additional supplements may apply.
            Some helpful facts

            Check-in/Check-out

            • Check-in from14:00
            • Check-out until12:00
            • Reception open until00:00

            Getting around

            • Airport transfer fee825000 IDR
            • Distance from city center35 km
            • Travel time to airport (minutes)90

            Extras

            • Breakfast charge (unless included in room price)142858 IDR
            • Daily Internet/Wi-Fi fee0 IDR

            The property

            • Non-smoking rooms/floorsYES
            • Number of bars/lounges2
            • Number of floors12
            • Number of restaurants1
            • Number of rooms 151
            • Room voltage220
            • Year property opened2013
            • Most recent renovation2013

            Parking

            • Daily parking fee0 IDR

            Reviews of Java Palace Hotel from real guests

            Provided by verified guests of Agoda
            8.2
            /
            10
            Cleanliness8.4
            Facilities8.0
            Location8.2
            Room comfort and quality8.8
            Service8.4
            Value for money8.2
            High score for Cikarang
            Rating
            9+ Exceptional (54)
            8-9 Excellent (16)
            7-8 Very Good (51)
            6-7 Good (13)
            <6 Below Expectation (14)
            Time of the year
            Mar - May (31)
            Jun - Aug (47)
            Sep - Nov (41)
            Dec - Feb (29)
            All guests (374)
            All room types
            All languages

            Show reviews that mention 

            Showing 148 verified guest comments
            12345
            10.0
            Exceptional
            JEUNGHUN from South Korea
            Couple
            Superior
            Stayed 2 nights in November 2019

            Its wonderful hotel”

            On my business trip to Cikarang, Java Palace Hotel gave me amazingly pleasure. There has a comfortable and clean room condition and dilicious breakfast. All the employees were kind and always smiled and welcomed.

            Reviewed November 29, 2019

            See room deals

            Dear Mr. Jeunghun, Greetings from Java Palace Hotel and thank you for staying with us. I hope you had a pleasant stay during your trip in Cikarang. We really appreciate your feedback and comments and will use it to improve our quality and service. Look forward to welcome you again. Best regards, Debi Irawan,Front Office Supervisor

            Responded December 01, 2019
            Java Palace Hotel
            10.0
            Exceptional
            camelia from Indonesia
            Couple
            Superior
            Stayed 1 night in November 2020

            The best&ter love”

            Pokoknya semua hal yg menyangkut hotel java palace,the best bgttttttt,thankyou,love

            Reviewed November 16, 2020

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            Balasan Anda Dear Ms.Camelia Greetings from Java Palace Hotel and thank you for staying with us. I hope you had a pleasant stay during your trip in Cikarang. We really appreciate your feedback and comments and will use it to improve our quality and service. Look forward to welcome you again. Best regards, Ebie Irawan,Mr. E-commerce Spv

            Responded November 17, 2020
            Java Palace Hotel
            10.0
            Exceptional
            Ferlita from Indonesia
            Business traveler
            Deluxe
            Stayed 1 night in December 2019

            Hotel bagus”

            Staff ramah, pelayanan oke, kamar yg diberikan sesuai yg dipesan. Kamarnya luas bersih. Over all bagus 👍

            Reviewed January 02, 2020

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            Dear Ms. Ferlita, Greetings from Java Palace Hotel and thank you for staying with us. I hope you had a pleasant stay during your trip in Cikarang. We really appreciate your feedback and comments and will use it to improve our quality and service. Look forward to welcome you again. Best regards, Adinda Ratnasari Guest Relation Officer

            Responded January 03, 2020
            Java Palace Hotel
            10.0
            Exceptional
            Rahmat from Indonesia
            Family with young children
            Superior
            Stayed 1 night in August 2019

            Amazing Hotel”

            A special quality hotel for family, business and others in Cikarang area

            Reviewed August 20, 2019

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            Dear Mr. Rahmat, Greetings from Java Palace Hotel and thank you for staying with us. We really appreciate your feedback and comments and will use it to improve our quality and service. Look forward to welcome you again. Best regards, Ubay RUBAI - Executive Assistant Manager

            Responded August 24, 2019
            Java Palace Hotel
            10.0
            Exceptional
            ZA from Indonesia
            Business traveler
            Superior
            Stayed 1 night in June 2022

            Nice hotel”

            Recomended hotel to staycation in Cikarang

            Reviewed June 06, 2022

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            Dear Mr.Za Greetings from Java Palace Hotel and thank you for staying with us. I hope you had a pleasant stay during your trip in Cikarang. We really appreciate your feedback and comments and will use it to improve our quality and service. Look forward to welcome you again. Best regards, Ebie Irawan E-commerce & Reservation Spv

            Responded June 10, 2022
            Java Palace Hotel
            9.6
            Exceptional
            disty from Indonesia
            Solo traveler
            Superior
            Stayed 1 night in December 2020

            Exceptional”

            I like the breakfast and swimming pool , the room is clean..

            Reviewed January 08, 2021

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            Dear Mr/Ms. Disty Greetings from Java Palace Hotel and thank you for staying with us. I hope you had a pleasant stay during your trip in Cikarang. We really appreciate your feedback and comments and will use it to improve our quality and service. Look forward to welcome you again. Best regards, Intan NurmalaFitri Guest Relation Officer

            Responded January 09, 2021
            Java Palace Hotel
            10.0
            Exceptional
            KIM from Indonesia
            Business traveler
            Superior
            Stayed 1 night in August 2019

            Exceptional”

            good quality good service

            Reviewed August 14, 2019

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            Dear Valued Guest, Greetings from Java Palace Hotel and thank you for staying with us. It is wonderful to know that you had pleasant stay during your trip in Cikarang. We really appreciate your feedback and comments and will use it to improve our quality and service. Look forward to welcome you again.

            Responded August 17, 2019
            Java Palace Hotel
            8.8
            Excellent
            Luqman from Indonesia
            Family with young children
            Superior
            Stayed 1 night in September 2021

            Breakfast”

            The breakfast was good, but many broken tools that still in use

            Reviewed October 04, 2021

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            Dear Mr.Luqman Greetings from Java Palace Hotel and thank you for staying with us. I hope you had a pleasant stay during your trip in Cikarang. We really appreciate your feedback and comments and will use it to improve our quality and service. Look forward to welcome you again. Best regards, Ebie Irawan,Mr.

            Responded March 23, 2022
            Java Palace Hotel
            8.4
            Excellent
            kien from Malaysia
            Business traveler
            Superior
            Stayed 1 night in January 2019

            friendly staff”

            It's clean hotel

            Reviewed January 25, 2019

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            Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Regards, Ubay RUBAI

            Responded January 26, 2019
            Java Palace Hotel
            8.0
            Excellent
            Irwan from Indonesia
            Business traveler
            Deluxe
            Stayed 2 nights in October 2020

            Nice Room”

            Nice Large Room with a nice view. Value for money on promo

            Reviewed January 08, 2021

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            Dear Mr. Irwan Greetings from Java Palace Hotel and thank you for staying with us. I hope you had a pleasant stay during your trip in Cikarang. We really appreciate your feedback and comments and will use it to improve our quality and service. Look forward to welcome you again. Best regards, Intan NurmalaFitri Guest Relation Officer

            Responded January 08, 2021
            Java Palace Hotel
            8.0
            Excellent
            jusuf from Indonesia
            Business traveler
            Superior
            Stayed 1 night in February 2017

            Good location”

            Friendly staff

            Reviewed September 09, 2019

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            Dear Mr. Jusuf, Greetings from Java Palace Hotel and thank you for staying with us. We really appreciate your feedback and comments and will use it to improve our quality and service. Look forward to welcome you again. Best regards, Ubay RUBAI - Executive Assistant Manager

            Responded September 14, 2019
            Java Palace Hotel
            8.0
            Excellent
            Ipik from Indonesia
            Family with young children
            Superior
            Stayed 1 night in June 2019

            Very good”

            Good services...👍

            Reviewed June 14, 2019

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            Dear Guest, Greetings from Java Palace Hotel and thank you for staying with us. It is wonderful to know that you had pleasant stay during your trip in Cikarang. We really appreciate your feedback and comments and will use it to improve our quality and service. Look forward to welcome you again. Best regards, Ubay RUBAI - Executive Assistant Manager

            Responded June 15, 2019
            Java Palace Hotel
            7.6
            Very good
            Ivan from Indonesia
            Family with young children
            Superior
            Stayed 1 night in October 2019

            Very good”

            Noisy because there is an event at the pool so it cannot be used until tomorrow morning

            Reviewed October 24, 2019

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            Dear Mr. Ivan, Greetings from Java Palace Hotel and thank you for staying with us. I hope you had a pleasant stay during your trip in Cikarang. We really appreciate your feedback and comments and will use it to improve our quality and service. Look forward to welcome you again. Best regards, Ubay RUBAI - Executive Assistant Manager

            Responded October 26, 2019
            Java Palace Hotel
            7.2
            Very good
            Ong from Singapore
            Business traveler
            Suite
            Stayed 2 nights in January 2020

            Golf facilities close down”

            The close down of golf range was a big let down .. They should have update their website to inform it earlier. Breakfast was very normal too.

            Reviewed January 14, 2020

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            Dear Mr. Xavier Warm Greetings from Java Palace Hotel and thank you for staying with us. We really appreciate your feedback and comments and will use it to improve our quality and service. Look forward to welcome you again. Best regards, Adinda ratnasari Guest relation officer

            Responded February 26, 2020
            Java Palace Hotel
            6.8
            Good
            Chithur
            Business traveler
            Deluxe
            Stayed 3 nights in July 2019

            Good value for money. Spacious & clean room & friendly staff. Had to go thru challenge checkin”

            Early morning checkin was slow & had to wait more than 20mts. But 2 day stay was worth it

            Reviewed August 01, 2019

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            Dear Mr. Chithur, Greetings from Java Palace Hotel and thank you for staying with us. We apologize for the inconvenient caused. Actually checkin time is at 2pm. When you check in in the morning, at that time our room was full and had to prepare the room first because other guests just checked out. But in the future we will pay more attention to what guests complain about and improve it. Once again we apologize for the inconvenience. Thank you so much for the review. We really appreciate your feedback and comments and will use it to improve our quality and service. Look forward to welcome you again. Best regards, Ubay RUBAI - Executive Assistant Manager

            Responded August 01, 2019
            Java Palace Hotel
            7.6
            Very good
            jusuf from Indonesia
            Business traveler
            Superior
            Stayed 1 night in February 2017

            Good location”

            Friendly staff

            Reviewed September 09, 2019

            See room deals

            Dear Mr. Jusuf, Greetings from Java Palace Hotel and thank you for staying with us. We really appreciate your feedback and comments and will use it to improve our quality and service. Look forward to welcome you again. Best regards, Ubay RUBAI - Executive Assistant Manager

            Responded September 14, 2019
            Java Palace Hotel
            7.2
            Very good
            Rosihan from Indonesia
            Business traveler
            Superior
            Stayed 1 night in May 2019

            Good facility”

            The rate to high compared other competitor

            Reviewed May 04, 2019

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            Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Regards, Ubay RUBAI

            Responded May 05, 2019
            Java Palace Hotel
            6.0
            Irwan from Indonesia
            Business traveler
            Superior
            Stayed 1 night in December 2020

            Nice View”

            Nice View, Good Location, nice room

            Reviewed January 08, 2021

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            Dear Mr. Irwan Greetings from Java Palace Hotel and thank you for staying with us. I hope you had a pleasant stay during your trip in Cikarang. We really appreciate your feedback and comments and will use it to improve our quality and service. Look forward to welcome you again. Best regards, Intan NurmalaFitri Guest Relation Officer

            Responded January 08, 2021
            Java Palace Hotel
            3.2
            Richard from Indonesia
            Business traveler
            Deluxe
            Stayed 1 night in January 2020

            Disappointed..”

            Never book online in this hotel, same like The Collection Hotel, if we book online don't wish to get early check in from them, I must wait more than 2 hours.. before this experience I did get early check in, but book on the spot! I order deluxe instead superior, but same, can not early check-in, very disappointed! They reason not make sense.. must prepare the room?? How much deluxe room you have???..

            Reviewed February 01, 2020

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            Dear Mr. Richard Warm Greetings from Java Palace Hotel and thank you for staying with us. We really appreciate your feedback and comments and will use it to improve our quality and service. Look forward to welcome you again. Best regards, Ubay Rubai Executive Assistant Manager

            Responded February 03, 2020
            Java Palace Hotel
            10.0
            Exceptional
            Phattarawin from Thailand
            Business traveler
            Superior
            Stayed 4 nights in November 2015

            Still the best hotel for me”

            Comfortable, Friendly and clean.

            Wow!!! I love it, I was there for 4 night in superior room. I had got the best offer from Operational Manager (Hannea Kim) to upgrade my room to the Deluxe room for my last 2 night. I very happy to get the offer and never believe that before. BUT however, If they not offer me, I still want to stay in JAVA PALACE HOTEL again next time. They have everything i want during stay there and see you next time. ;)

            Reviewed December 01, 2015

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            Thank you for staying with us. We appreciate your feedback! Hope your stay in Cikarang was enjoyable and hope to see you back some day. Best Regards, Ubay RUBAI Front Office Manager

            Responded January 03, 2018
            Java Palace Hotel
            12345
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