JetQuay Suites
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Changi part of Singapore, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gardens By The Bay East. As an added bonus, massage is provided on-site to conveniently serve your needs.
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Highlights
Facilities
Transport to airport
Car park
Complimentary WIFi in all rooms
Front desk [24-hour]
Check-in/out [express]
Luggage storage
Concierge
So convenient”
Pros, so close to both T2 and T3. Short walk only. Clean, quiet, top shelf staff, inside private terminal compound so max security and safe. Cons, nobody knows where to find JetQuay, not the airport information desk, not the taxi. The taxi finally got there after 30 minutes driving to find its basically at the taxi stand. Just walk there if it's not raining. Fine for me on my own, but rooms very tiny. Food is only average but very limited choices and for me nothing that appealed. So many more options for staying; whole day, half day, extensions, etc, not mentioned in booking site. Overall, great option for overnight stay.
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Thank you for staying with us! We appreciate your kind feedback and will continue to strive our best to deliver exceptional service to all our guests. We hope to see you again at JetQuay. Best regards, JetQuay Reservations
Small to with central air conditioning is not good for heath or/ confort even just for one night”
I was very impressed at first and felt very lucky. The personal are very kind. The welcome was over my expectation. And I know the people tried their best but I now regret to have stayed there as I am sick. I booked this small capsule room and it was perfect for what needed except that the air-conditioning was far too strong and there were no way to reduce it. My mouth, my nose everything was getting so dry which made it difficult to sleep and gave me a cold now which I trying to fight for already 2 days. I am coughing. The staff every nicely explained that the air-conditioning was centrelised and they could not do anything. They offer an extra blanket but I did not think it will do much. So sadly I cannot recommend this place for those rooms. Other bigger room might be different but I don't know. For me not be able to regulate air conditioning is not something I ever came across yet. I would have to be careful in future to not have to deal with this ever again.
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Dear Nadia, Thank you for your valuable feedback relating to your stay with us. We are sincerely concerned and will look into it. Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We look forward to seeing you again at JetQuay.
A nice find at Changi”
The CIP terminal is not easy to get to from the airport, but easy to find if you are coming from the City. I particularly liked the 24-hour buffet (including wine). The rooms are comfortably small and the facilities look pretty new. Nice if you've got 6-8 hours to kill at Changi.
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Dear Michael, We would like to thank you for taking the time to give us feedback regarding your stay at JetQuay. We appreciate your compliments and recognition as it is a great motivating force for us to keep up with the service. Thank you and we look forward to welcoming you back in the near future.
Great Experience”
Such a good and splendid place even though I must walking for about 5 minutes from transit area since I didn’t requested any shuttle from transit area, yeah if you bring a such a heavy luggage well u need kinda hard work to go there. The solo suites is great and the staff is also helpful! Well I woke up late almost on the boarding time and I told the receptionist and they help me and prepare the car for me to the transit area even though it’s only reached F51, and my transit area was in E22, but yeah they help me though :) Such a great experience! Rec to stay for your transit
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Dear Lyliana, We would like to thank you for taking the time to give us feedback regarding your stay at JetQuay. We appreciate your compliments and recognition as it is a great motivating force for us to keep up with the service. Thank you and we look forward to welcoming you back in the near future.
Was excellent , once I found it...”
The CIP terminal is not internally connected to Changi airport, once you leave immigration and collect your baggage so a short walk across a couple of carparks was needed. But once there it was all good. Chilled water available and a fantastic shower. Next morning was able to have a light breakfast and use the wifi and then was given a ride back to the airport. Will definitely do this again.
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Dear Nicholas, We would like to thank you for taking the time to give us feedback regarding your stay at JetQuay. We appreciate your compliments and recognition as it is a great motivating force for us to keep up with the service. Thank you and we look forward to welcoming you back in the near future.
Very good”
LOCATION IS ABIT FAR, ABOUT 17MINUTES WALK FROM THE CUSTOM TO THE SUITES. HOWEVER YOU CAN REQUEST FOR A RIDE INSIDE THE AIPORT, WITH EXTRA CHARGES. QUITE COSTLY FOR A SHORT STAY BUT CANT HELP BECAUSE NEEDA REST FOR A 10HOURS STOP IN THE AIRPORT
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Dear Kelly, Thank you for your valuable feedback relating to your stay with us. We are sincerely concerned and will look into it. Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We look forward to seeing you again at JetQuay. Warmest regards, JetQuay Reservations
Good place to catch some sleep for night time transfers”
5-10m outside walk from Terminal 2 past the garage (use Google Maps). Basically a lounge plus single rooms with shared bathroom. Very comfortable with nice staff.
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Dear Ronald, We would like to thank you for taking the time to give us feedback regarding your stay at JetQuay. We appreciate your compliments and recognition as it is a great motivating force for us to keep up with the service. Thank you and we look forward to welcoming you back in the near future.
Excellent”
I arrived at SIA in the middle of the night and I was kindly picked up by a chaffuer without booking, at no cost. In the early morning, I was chauffeured back to the airport at no cost. All staff were incredibly friendly and helpful. Define nutrient recommend.
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Dear Angela, We would like to thank you for taking the time to give us feedback regarding your stay at JetQuay. We appreciate your compliments and recognition as it is a great motivating force for us to keep up with the service. Thank you and we look forward to welcoming you back in the near future.
Awesome Service”
Their service everything will be great and really awesome. To be enjoy these, do please call them have some help before proceed anything. They will provide useful tips all the way for your comfortable and happiness.
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Thank you for staying with us! We appreciate your kind feedback and will continue to strive our best to deliver exceptional service to all our guests. We hope to see you again at JetQuay. Best regards, JetQuay Reservations
Perfect for a shower & sleeping prior to a flight.”
Tricky to find as staff in airport cannot help you to locate the hotel, advised to use a taxi, but the drivers did not know where to find the building either. The entrance back into the terminal is fantastic.
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Dear Susan, We would like to thank you for taking the time to give us feedback regarding your stay at JetQuay. We appreciate your compliments and recognition as it is a great motivating force for us to keep up with the service. Thank you and we look forward to welcoming you back in the near future.
Nice room, good for just transit travelers ”
If possible, rather can control the air-condition degree. I having flu in the early morning when ahead to T2.
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Dear Guat, Thank you for your valuable feedback relating to your stay with us. We are sincerely concerned and will look into it. Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We look forward to seeing you again at JetQuay.
It was just okay”
I didn't realize that the hotel is located quite far from the airport. I know it's outside the airport but I wasn't aware that it took me about 10 mins walking. What's make it worse is that I went there at midnight and there was no clear sign on how to get there. When I asked the airport staff, she was confused so she had to ask another staff and she later told me where it is. The room was smaller than I expected but everything was clean. The bathroom and the toilet is located outside the room so if you're the type who frequents the toilet a lot, that can be troublesome. What I like about the hotel, though, is that it comes with breakfast and they have shuttle car service that will take you to your terminal.
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Dear DWIMA, Thank you for your valuable feedback relating to your stay with us. We are sincerely concerned and will look into it. Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We look forward to seeing you again at JetQuay.
Excellent service, great convenience”
Very welcoming and accommodating. Easy to use and good value for money. I will return!
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Dear Petrus, Thank you for staying with us! We appreciate your kind feedback and will continue to strive our best to deliver exceptional service to all our guests. We hope to see you again at JetQuay. Warmest regards, JetQuay Reservations
Excellent”
did not like the idea of having to leave the airport to get to destination - would love to be attached to terminal for convenience.
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Dear Barbara, Thank you for your valuable feedback relating to your stay with us. We are sincerely concerned and will look into it. Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We look forward to seeing you again at JetQuay. Warmest regards, JetQuay Reservations
Excellent”
a little bit hard to access by walk from airport. but the service was very good
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Dear Anyacha, Thank you for your valuable feedback relating to your stay with us. We are sincerely concerned and will look into it. Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We look forward to seeing you again at JetQuay.
Needs serious improvement ”
Micro Small room Shared private shower Not maintained or clean Not worth the money
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Dear Sean, Thank you for your valuable feedback relating to your stay with us. We are sincerely concerned and will look into it. Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. We look forward to seeing you again at JetQuay.
best place for layover”
the staff was exceptional and service was superb
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Dear Michelle, We would like to thank you for taking the time to give us feedback regarding your stay at JetQuay. We appreciate your compliments and recognition as it is a great motivating force for us to keep up with the service. Thank you and we look forward to welcoming you back in the near future.
ok”
ok
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Dear Guest, We would like to thank you for taking the time to give us feedback regarding your stay at JetQuay. We look forward to welcoming you back in the near future.
空港からタクシー必須”
空港ついてから場所がわからず右往左往、空港スタッフ誰に聞いても全くわからず、タクシー運転手何人かに聞いてようやくタクシーで着。
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Dear Tsuyoshi, We would like to thank you for taking the time to give us feedback regarding your stay at JetQuay. We appreciate your compliments and recognition as it is a great motivating force for us to keep up with the service. Thank you and we look forward to welcoming you back in the near future.
Exceptional”
シンガポール早朝着だったのですが,子供を休ませたいと思って利用しました。今回は初めての利用でしたし,第2ターミナルのインフォメーションでタクシーを勧められたことから,タクシーで行きました。しかし,場所さえ知っていれば歩いて行けます。いうほど遠くないです。4部屋しかないのですが,軽食やソフトドリンクやワインまでありました。私が行ったときは,スパークリングワインまであったので,とてもお得感がありました。ロビー・ラウンジは最高です。また利用したいホテルです。
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Dear Hiroaki, We would like to thank you for taking the time to give us feedback regarding your stay at JetQuay. We appreciate your compliments and recognition as it is a great motivating force for us to keep up with the service. Thank you and we look forward to welcoming you back in the near future.