16 Sep 2018
Sunday
17 Sep 2018
Monday
2 adults, 0 children
1 room
"Overall happy with our stay."
Siti R.
November 29, 2017
See map
Excellent
Location
8.3
Removed from saved list
Jetty Suites Apartments
Unit 3125 Costa Mahkota, No 16 Jalan Syed Abdul Aziz, Malacca City Center, Malacca, Malaysia, 75000 - View on map
Stay in the heart of Malacca
Have a question for Jetty Suites Apartments?
From 535 reviewsSee what guests said
7.7
Recommended by 89% of guests
Heart of the city
Free Wi-Fi in all rooms
Hot tub
Sauna
Room choices
8.1
Excellent
Room comfort & quality
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2 Bedroom Superior
...
- City view
- 71 m²/764 ft²
- 1 king bed
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2 Bedroom Deluxe
...
- City view
- 102 m²/1098 ft²
- 1 king bed
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3 Bedroom
...
- City view
- 120 m²/1292 ft²
- 1 king bed
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1 Bedroom Sea View
...
- Partial sea view
- 50 m²/538 ft²
- 1 king bed
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2 Bedroom Sea View
...
- Partial sea view
- 71 m²/764 ft²
- 1 king bed
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1 Bedroom City View
...
- City view
- 50 m²/538 ft²
- 1 king bed and 1 sofa bed
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Three-Bedroom Suite with Sea View
...
- 120 m²/1292 ft²
- Balcony/terrace
- 2 single beds and 1 king be...
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Apartment Three Bedrooms
...
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Apartment Two Bedrooms
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Apartment City View Two Bedrooms
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Compare to other recommended properties
 Jetty Suites Apartments | Best value!  |  |  | |
| Guest rating | Very good 535 reviews 7.7 Location 8.3 | Excellent 77 reviews 8.5 Location 8.2 | Excellent 6735 reviews 8.1 Location 8.9 | Good 430 reviews 6.6 Location 7.0 |
| Neighborhood | Malacca City Center | Malacca City Center | Malacca City Center | Malacca City Center |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
"Good location, clean and spacious apartment"
Reviewed January 23, 2017
Andrew from Malaysia
|
Family with older childrenAn overview
Jetty Suites Apartments is the ideal destination in historical Melaka, whether for a fun-filled and action-packed vacation or for business. The apartment units are all refurbished and stylishly renovated to suit and provide to the most discerning of lifestyle living and comfort. The apartment units can cater to both small and large groups and families. All units come with a spacious balcony for guests to enjoy either the Straits View with the sea wind to help you to relax or the City View with several of Melaka's most well-known historical sites well within sight.
For the health-conscious, recreational facilities like squash courts, tennis courts, and a gymnasium are available. For those who prefer to chill out, the large free-form swimming pools surrounded by peaceful palm trees make for a perfect way to spend the afternoon away.
The location of Jetty Suites Apartments is most strategic and easily accessible, being located right next to the shopping complexes of Mahkota Parade and Dataran Pahlawan. Everyone will be spoilt for choices of food, shopping, nightlife, and entertainment outlets, all just a stone's throw away. Melaka's most popular places of interest, like A'Famosa, The Stadthuys, St. Paul's Hill, and Taming Sari Rotating Tower, are all within a 10-minute walk. By car, the apartment is about a five-minute drive away from the famous Jonker Walk which becomes a pedestrian night market every Friday to Sunday. To top it all, free and ample on-site parking spaces are provided for you. Jetty Suites Apartments ensures great Malaccan hospitality throughout your stay in Melaka.
For the health-conscious, recreational facilities like squash courts, tennis courts, and a gymnasium are available. For those who prefer to chill out, the large free-form swimming pools surrounded by peaceful palm trees make for a perfect way to spend the afternoon away.
The location of Jetty Suites Apartments is most strategic and easily accessible, being located right next to the shopping complexes of Mahkota Parade and Dataran Pahlawan. Everyone will be spoilt for choices of food, shopping, nightlife, and entertainment outlets, all just a stone's throw away. Melaka's most popular places of interest, like A'Famosa, The Stadthuys, St. Paul's Hill, and Taming Sari Rotating Tower, are all within a 10-minute walk. By car, the apartment is about a five-minute drive away from the famous Jonker Walk which becomes a pedestrian night market every Friday to Sunday. To top it all, free and ample on-site parking spaces are provided for you. Jetty Suites Apartments ensures great Malaccan hospitality throughout your stay in Melaka.
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Nearest essentials
Airports
Batu Berendam Airport (MKZ)
8.3 km
Kuala Lumpur International Airport 2
85.5 km
Hospital or clinic
Mahkota Medical Center
210 m
Pharmacy
Guardian
150 m
Convenience store
On-site
Cash withdrawal
ATM
270 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer
"Overall, my family enjoyed the stay here and so did I"
Dr V. from Australia
|
Family with young childrenLanguages spoken
- English
- Chinese [Mandarin]
- Malay
Internet access
- Free Wi-Fi in all rooms
- Wi-Fi in public areas
Fitness & recreation
- Game room
Things to do, ways to relax
- Fitness center
- Mini golf course
- Table tennis
- Garden
- Sauna
- Tennis court
- Hot tub
- Squash court
- Massage
- Swimming pool [outdoor]
Dining, drinking, and snacking
- Bar
- kitchen
Services and conveniences
- Convenience store
- Laundry service
- Shops
- Daily housekeeping
- Safety deposit boxes
- Smoking area
For the kids
- Family room
- Playground
- Kids club
- Swimming pool [kids]
Access
- Check-in/out [private]
- Facilities for disabled guests
- Wheelchair accessible
- Check-in [24-hour]
- Front desk [24-hour]
- Elevator
- Pets allowed
Getting around
- Car park [free of charge]
- Car park [on-site]
Available in all rooms
- Air conditioning
- Fan
- Refrigerator
- Balcony/terrace
- Free bottled water
- Satellite/cable channels
- Bathtub
- Hair dryer
- Seating area
- Closet
- In-room safe box
- Separate dining area
- Coffee/tea maker
- Kitchenette
- Toiletries
- Desk
- Non-smoking
- Wi-Fi [free]
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What's nearby
Most popular landmarks
- Taming Sari Tower - 460 m
- A'famosa (Porto De Santiago) - 520 m
- St. Paul's Church - 590 m
- Malacca Sultanate Palace Museum - 630 m
- Christ Church - 800 m
- Stadthuys Square - 800 m
- Cheng Ho Cultural Museum - 890 m
- Jonker Street - 900 m
- Baba-Nonya Heritage Museum - 920 m
- Cheng Hoon Teng Temple - 1.15 km
Closest landmarks
- Mahkota Parade - 170 m
- Melaka Wonderland - 170 m
- Upside Down House Melaka - 420 m
- Taming Sari Tower - 460 m
- Muzium Rakyat - 480 m
- Royal Malaysia Navy Museum - 510 m
- Porta de Santiago - 520 m
- A'famosa (Porto De Santiago) - 520 m
- Bandar Hilir - 550 m
- Port of Malacca - 550 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies
Children and extra beds
Minimum age of guests is: 0 year(s).
| Guest's age | Extra bed |
|---|---|
Infant 0-1 year(s) | Stay for free if using existing bedding. Baby cot/crib available upon request |
Children 2-11 year(s) | Stay for free if using existing bedding. Extra beds may be requested directly from the property; additional charges may apply |
Guests 12 years and older are considered as adults | Extra beds may be requested directly from the property; additional charges may apply |
Others
- The property is independently operated by an individual owner and does not have a proper reception area. Guests must attend an organized meet-and-greet session to receive keys and further contact details regarding the property.
- When booking more than 5 rooms, different policies and additional supplements may apply.
Extra beds are dependent on the room you choose. Please ask the property for more details.
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Some helpful facts
Check-in/Check-out
Check-in from: 15:00
Check-out until: 12:00
Getting around
Distance from city center: 1.0 Km
The property
Non-smoking rooms/floors: Yes
Number of rooms : 15
Room voltage: 220
Most recent renovation: 2011
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Real reviews from real guests
Agoda Reviews (535)Booking.com Reviews (392)
7.7
Very good
Cleanliness7.8
Facilities7.4
Location8.3
Room comfort and quality8.1
Service8.0
Value for money7.7
Provided by verified guests of 
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8.4
Excellent
Durga from Malaysia
Family with young children
2 Bedroom Superior
Stayed 1 night in April 2018
Excellent”
Everything was good.the hair dryer was spoiled.maybe they can replace it.other than that all was perfect clean..the host also was so friendly. But they day we went o my one lift was working n is small so it was bit troublesome to get down n go up
Reviewed May 01, 2018
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7.6
Very good
Mariatul from Malaysia
Family with teens
3 Bedroom
Stayed 1 night in April 2018
Great Location!”
1.Spacious hall and room.
2.Paip ada problem sedikit and shower is quite slow
3.Swimming pool best and bersih
4.Kitchen was not friendly at all.Tak boleh masak untuk ramai org dan guna dapur elektrik.Wayar microwave dah terbakar previously,sudah inform kepada en hesham tp minta kami gunakan juga.I can’t take the risks on my family.
5.En hesham is a friendly person and inform us about the utensils cleanliness
Reviewed April 25, 2018
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8.0
Excellent
Sharon from Singapore
Group
Stayed 1 night in March 2018
Good location ”
The location is good but checking in was a trouble because there was no reception so you have to call when you reach Mahkota hotel and a person will asked you to wait at one of the apartment and bring you to the room.
The corridor was indeed a bit old but the room itself was good and comfortable. Aircon was cold what we like! Room was spacious and bed was comfy. If possible bring along your own towel I felt the towel was too old.
But worthy for a group stay.
Reviewed April 02, 2018
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9.2
Exceptional
SITI from Malaysia
Family with young children
2 Bedroom Superior
Stayed 1 night in March 2018
will come again”
1. strategik
2. kolam best
3. bilik ok..tapi agak kecil. aircond dlm bilik utama (king bed) tak sejuk.
4. toilet agak sempit. shower di atas tab mandi.
5. dapat check in awal dan check out lewat. kalau xde orang nak check in selepas kami la...hehheee
6. wifi pon terbaik...lajuuu...
Reviewed March 19, 2018
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4.0
Syazaliyana from Singapore
Family with teens
1 Bedroom City View
Stayed 2 nights in November 2017
Visibility ”
No reception. Safety was the issue. Carpark very quiet. Door locks were not convincing
Reviewed January 12, 2018
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7.2
Very good
Siti from Singapore
Family with young children
3 Bedroom
Stayed 2 nights in November 2017
Chose the apartment due to its central location and size.”
Overall happy with our stay. Facilities like carpark was useful. Chose the 3bedroom unit to accomodate grandparents and small children. All facilities in rooms were good but can improve on their cleanliness. Staff who liaised with us on arrival was friendly and professional. Will choose again if we travel as a big family.
Reviewed November 29, 2017
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8.0
Excellent
Ilanggoh from Malaysia
Family with young children
2 Bedroom Sea View
Stayed 1 night in April 2017
nice place for family and kids”
We stayed there for 3 days. Big family with kids. We enjoyed our stay. It was very clean and convenient.
Reviewed October 28, 2017
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6.0
fauzy from Malaysia
Family with teens
2 Bedroom Sea View
Stayed 1 night in August 2017
melaka hotel”
1. difficult to locate property
2. Staff ( Hisham) was very patient and helpful
Reviewed August 14, 2017
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7.6
Very good
Margaet from Singapore
Group
2 Bedroom Superior
Stayed 1 night in July 2017
Very good”
One of the bath room leaks. The whole floor was wet/
Reviewed August 05, 2017
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8.0
Excellent
Ammar from Malaysia
Business traveler
2 Bedroom Superior
Stayed 1 night in June 2017
Business traveler with childrens”
Good location, old facilities. Feel like entering into a scary 'Dark Water Movie' flat. But once inside, the room are great, toilets are good, kitchen are meeh while the staff accompany us was excellent.
All in all, value for money off course.
Reviewed July 26, 2017
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8.0
Excellent
DISON from Malaysia
Group
Three-Bedroom Suite with Sea View
Stayed 1 night in June 2017
Value for money”
Apartment is clean but only one lift functioning and need to wait for few minutes.
Reviewed June 14, 2017
Hi DISON,
Thanks for staying with us! We've noted your feedback about the lift and will be looking into it. We're glad to know that you found the apartment to be clean and up to your standards. We hope to see you again!
Bryan C, Marketing Manager
Responded July 05, 2017
Jetty Suites Apartments
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2.0
Chio from Singapore
Family with young children
2 Bedroom Deluxe
Stayed 1 night in June 2017
Not worth the price”
The place is old and dirty. Booked 2 units of 2 bedroom suite, aircon faulty in both suites. Paid sgd320 for both suite for 1 day. Too expensive for such condition. Very disappointed. The lift are very old and faulty. Very dangerous to take the lift. The whole place is very rundown and old.
Reviewed June 13, 2017
Hi Chio,
Thank you for staying with us and for your feedback. We're sorry that our hotel did not meet your expectations within the time you were there. We had servicemen sent to service our airconditioners right after your check out. We've also conducted a meeting about your feedback and will be looking to make improvements our our apartments based upon it. We hope that you'll give us a second chance in future to show you hospitality!
Bryan C, Marketing Manager
Responded June 24, 2017
Jetty Suites Apartments
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8.8
Excellent
Tha from Singapore
Family with young children
1 Bedroom Sea View
Stayed 2 nights in June 2017
Staff are very polite especially the two guys who did room service. ”
Good location, spacious and mini kitchen with basic essential utensils.
Swimming pool is not very clean but acceptable.
Reviewed June 12, 2017
Hi Tha,
Thanks for staying with us! We've noted your feedback on the cleanliness of the pool and will contact the relevant people right away. We'll let Aspier know about your comments on his service. We hope to see you again!
Responded July 13, 2017
Jetty Suites Apartments
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8.0
Excellent
ILIANI from Malaysia
Family with young children
3 Bedroom
Stayed 1 night in April 2017
Nice place”
Value for money, strategic location near shopping mall, friendly staff
Reviewed June 04, 2017
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9.2
Exceptional
Dr from Malaysia
Family with young children
3 Bedroom
Stayed 1 night in May 2017
Good place, Good location, Price - ??”
Spent a night here with my family. family of 6 with one toddler.
Getting there was easy. Very central, opposite a Mall, close to Jonker Walk and the River ( for river cruise)
The suite itself was clean, well decorated, and had all the amenities you will require - fridge, microwave, stoves. Ideal for big families.
The beds were comfortable, the bathroom well equipped.
One can also use the gym and the swimming pool as well.
Overall, my family enjoyed the stay here and so did I. The management were easy to deal with.
Only thing that went wrong was the TV that had some issues that took quite awhile to get fixed. Otherwise very happy. I would say though, that some might find the price a bit on the higher side, however, looking at all the positives, I think the price is alright.
Reviewed June 01, 2017
Hi Dr,
Thanks for staying with us! We're glad you found most aspects of your stay to be good. We're glad that the trouble you had with the TV was fixed in the end. We hope to see you again!
Bryan C, Marketing Manager
Responded July 05, 2017
Jetty Suites Apartments
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8.0
Excellent
Ong from Singapore
Group
2 Bedroom Sea View
Stayed 2 nights in September 2016
Nice location with good facilities”
Value for money.
Reviewed May 25, 2017
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4.8
Farha from Malaysia
Business traveler
1 Bedroom City View
Stayed 3 nights in April 2017
Room needs to be fixed ”
The whole 3 days stayed there the toilet floor is soaked wet, leaking from a pipe. Mgmt sent a lady to look at it but never fixed it. Towels are old and shabby, last time there was a cup in the toilet for brushing teeth but I guess they can't even supply that now. Cheap shampoo and odd smelling bath liquid soap. The stool is 3 legged! The price is same as The Straits Hotel and Suites, but the latter is much more comfortable, newer furniture, good set of toiletteries and worth the money spent. This is 2 star accommodation with 4 Star price.
First time I stayed here some time back, the sofa for watching TV is sunken and room key card doesn't work. But the hotel mgmt convinced me that they have upgraded the room quality. Please fix your room before selling them!!!
Reviewed April 17, 2017
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8.0
Excellent
Juhaida from Malaysia
Family with teens
1 Bedroom City View
Stayed 1 night in March 2017
Cleanliness, comfort and easy access”
Came back for the 3rd time. Main factors - unit is very clean, comfortable and easy access to main attractions, shopping malls and eating places. Got a sea-view unit this time. The sunrise and sunset view is simply breathtaking!
Reviewed March 23, 2017
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9.6
Exceptional
Stephanie from Singapore
Group
3 Bedroom
Stayed 1 night in March 2017
Great apartment for trips with friends”
Apartment overall was good. Will definitely recommend to other travelers. Only cons will be the distance from the apartment to jonker street. If willing to walk, then it should be fine.
Reviewed March 20, 2017
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6.8
Good
Farha from Malaysia
Business traveler
1 Bedroom Sea View
Stayed 2 nights in January 2017
Good view, close to Shopping area ”
Good view of ocean. The room was standard apartment style, but sofa was sunken and hot shower not working well. Furniture needs refurbishing. Pool was not clean, saw kids pissing into the pool from pool ledge.
Reviewed January 27, 2017
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