Travelling to Malaysia? Read all updated requirements before you book.
JW Marriott Hotel Kuala Lumpur
JW Marriott Hotel Kuala Lumpur
JW Marriott Hotel Kuala Lumpur
JW Marriott Hotel Kuala Lumpur
JW Marriott Hotel Kuala Lumpur
JW Marriott Hotel Kuala Lumpur
JW Marriott Hotel Kuala Lumpur

Removed from saved list

8.9

Excellent

6,992 reviews

6,992 reviews

Housekeeping130
Breakfast58
Shops47
See map

9.6

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Starhill Spa

20 m

Art Seni

50 m

House of Suzie Wong

60 m

Jim Thompson Silk

60 m

Starhill Gallery

60 m

Popular landmarks
Pavilion Kuala Lumpur

130 m

Jalan Alor

520 m

KLCC - Bukit Bintang Pedestrian Walkway

630 m

Aquaria KLCC

670 m

KLCC Park

870 m

Closest landmarks
Escentials

90 m

BookXcess

100 m

Pavilion Crystal Fountain

110 m

Saudi Arabia Cultural Mission

110 m

Selfie Museum KL

130 m

JW Marriott Hotel Kuala Lumpur

183 Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Bukit Bintang, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Show more

Highlights

Sparkling clean

Located in heart of Kuala Lumpur

Check-in [24-hour]

Airport transfer

Excellent breakfast

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Fitness center

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

15 travelers have booked today.

Value for money8.6
Distance to city center0.1km
Location rating9.6
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport18.0 km

Rooms available at JW Marriott Hotel Kuala Lumpur

Excellent
Room comfort & quality

8.8

Cabana Poolside King Room Non-Smoking
...
  • Room size: 55 m²/592 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Executive Deluxe King Room
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Club Executive King, Executive lounge access, Guest room
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Deluxe King Room
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Executive Deluxe Twin
...
  • Room size: 40 m²/431 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Superior Twin Room
...
  • Room size: 36 m²/388 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Junior Suite
...
  • Room size: 71 m²/764 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Studio Suite
...
  • Room size: 65 m²/700 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Superior King Room
...
  • Room size: 37 m²/398 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does JW Marriott Hotel Kuala Lumpur have a hot tub?

JW Marriott Hotel Kuala Lumpur does not have a hot tub.

What time is check-in and check-out at JW Marriott Hotel Kuala Lumpur?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to JW Marriott Hotel Kuala Lumpur?

JW Marriott Hotel Kuala Lumpur is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, JW Marriott Hotel Kuala Lumpur has a car park right on site for maximum convenience. Parking is available for a fee of 10 MYR per day. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange taxi service.

Is breakfast offered at JW Marriott Hotel Kuala Lumpur?

Wake up to a great buffet breakfast at JW Marriott Hotel Kuala Lumpur. Halal breakfast is available for guests. There's an additional charge of 60 MYR for adults and 30 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at JW Marriott Hotel Kuala Lumpur?

JW Marriott Hotel Kuala Lumpur features 4 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, western and asian. Dishes are served in a la carte during opening hours.

Can special events be hosted at JW Marriott Hotel Kuala Lumpur?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings and private events can be hosted at JW Marriott Hotel Kuala Lumpur. Small or intimate events like birthday parties and honeymoons can also be accomodated. Services for event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

Can business events be hosted at JW Marriott Hotel Kuala Lumpur?

On-site venues and convenient event services make JW Marriott Hotel Kuala Lumpur an ideal choice for hosting events such as corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 2000 people. An extensive range of facilities and services including projector or LED display, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at JW Marriott Hotel Kuala Lumpur?

JW Marriott Hotel Kuala Lumpur does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to JW Marriott Hotel Kuala Lumpur?

The closest train, metro, or bus station to JW Marriott Hotel Kuala Lumpur is SBK15 Muzium Negara, 60 m away.

What restaurants are nearby JW Marriott Hotel Kuala Lumpur?

Restaurants including Ho Min San, Shanghai and Dragon-i Peking Duck Restaurant are popular in JW Marriott Hotel Kuala Lumpur’s neighborhood which is known as Bukit Bintang.

What popular shopping places are close to JW Marriott Hotel Kuala Lumpur?

Shopping options in JW Marriott Hotel Kuala Lumpur’s Bukit Bintang neighborhood include Pavilion Kuala Lumpur, Berjaya Times Square and Sungei Wang Plaza.

What are popular attractions near JW Marriott Hotel Kuala Lumpur?

JW Marriott Hotel Kuala Lumpur’s location in the Bukit Bintang neighborhood makes it close to famous attractions including Berjaya Time Square Theme Park, Bintang Walk and Museum of Illusions.

Show more questions
See map

Explore the neighborhood

What people love about JW Marriott Hotel Kuala Lumpur

  • 8

    Very good
    Location

    "Convenient for shopping, eatery, monorial, MRT."

    tan

    |

    September 24, 2022

  • 10

    Exceptional

    "100% the best hotel in the world."

    alwee

    |

    September 23, 2022

  • 9.6

    Exceptional
    Location

    "Excellent location and a great value for money stay."

    Eric

    |

    September 22, 2022

Overall rating:

8.9

Excellent
6,992 reviews
Cleanliness
9.2
Facilities
8.9
Location
9.6
Read all reviews >
What travelers say they love:
The room was very spacious and clean.
Nor from Malaysia
Family with older children
More about JW Marriott Hotel Kuala Lumpur

More about JW Marriott Hotel Kuala Lumpur

JW Marriott Hotel Kuala Lumpur

JW Marriott Hotel Kuala Lumpur is the perfect choice for travelers who want to take in the sights and sounds of Kuala Lumpur. Experience an urban escape in Kuala Lumpur with a stay at JW Marriott Hotel Kuala Lumpur, with its exceptional location right in the city center. Did you know? Terminal Bersepadu Selatan is just 7.7 km away, giving guests convenient access to one of the city's urban transportation options.
JW Marriott Hotel Kuala Lumpur provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi services provided by the hotel make exploring Kuala Lumpur even more convenient.
If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room.
Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Feel right at home during your stay at JW Marriott Hotel Kuala Lumpur. Some rooms are equipped with linen service and air conditioning for your convenience. Some rooms at JW Marriott Hotel Kuala Lumpur include special design features like a balcony or terrace. In-room entertainment such as daily newspaper and television is provided for guests in some selected rooms.
The hotel also offers a refrigerator, a coffee or tea maker, bottled water and mini bar in some rooms for when you feel like it is needed. JW Marriott Hotel Kuala Lumpur also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms. For sophisticated relaxation, be sure to visit the executive lounge.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at JW Marriott Hotel Kuala Lumpur. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
JW Marriott Hotel Kuala Lumpur lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the massage, steam room, spa and sauna. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have some easy fun without traveling far, while playing golf course on site at JW Marriott Hotel Kuala Lumpur. Pick up something memorable for yourself or those waiting for you back at home, at the shops.


Around the property

Take advantage of the opportunity to explore Kuala Lumpur while in the city. Get a photograph of yourself in front of Menara Kuala Lumpur located 1.2 km away, a must-see for anyone visiting Kuala Lumpur.

Show more
Amenities and facilities
Excellent
Facilities

8.9

Most talked about facilities

Breakfast

83 mentions

Housekeeping

76 mentions

Food & Dining

49 mentions

Internet

36 mentions

Languages spoken

  • English
  • Arabic
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Japanese
  • Malay

Accessibility

  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible public restrooms
  • Accessible route to the registration desk
  • Alarm clock telephone ringers in all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Braille and tactile signage
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Lever handles on all guest room doors
  • Lowered electrical outlets in all rooms
  • Main entrance
  • Mobility accessibility in some rooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Parking spaces for cars self-parking facility
  • Room windows that open
  • Safety chains and/or latches on all guest doors
  • Secondary locks on all room windows
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- all rooms
  • Van parking self-parking facility
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Golf course [on-site]
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids meal
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [on-site]
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Continental
Restaurants on site

Shanghai Restaurant

  • Cuisine: Chinese
  • Menu: Buffet

Feast Village

  • Cuisine: Chinese, Indian, International
  • Menu: Buffet, A-la-carte
Location
183 Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
Exceptional
Location

9.6

Airports

  • Sultan Abdul Aziz Shah Airport (SZB)
    18.0 km 40 min drive
  • Kuala Lumpur International Airport (KUL)
    45.1 km 56 min drive

Public transportation

  • SBK15 Muzium Negara
    60 m
  • Bukit Bintang Monorail Station
    330 m 5 min walk

Hospital or clinic

  • Ting Skin & Laser Centre
    260 m

Shopping

  • Pavilion Kuala Lumpur
    130 m

Convenience store

  • 7 Eleven
    70 m 1 min drive

Cash withdrawal

  • ATM
    70 m 1 min walk
What's nearby

Popular landmarks

  • Pavilion Kuala Lumpur
    130 m
  • Jalan Alor
    520 m
  • KLCC - Bukit Bintang Pedestrian Walkway
    630 m
  • Aquaria KLCC
    670 m
  • KLCC Park
    870 m
  • Petronas Twin Towers
    1.1 km
  • Menara Kuala Lumpur
    1.3 km
  • Chinatown - Kuala Lumpur
    2.0 km
  • Central Market
    2.1 km
  • KL Bird Park
    2.9 km

Nearby landmarks

  • Starhill Spa
    20 m
  • Art Seni
    50 m
  • House of Suzie Wong
    60 m
  • Jim Thompson Silk
    60 m
  • SBK15 Muzium Negara
    60 m
  • Starhill Gallery
    60 m
  • Cooking Classes at Kings Kitchen Klub
    70 m
  • Tiffin Bay/Tiff's Jazz Lounge
    70 m
  • Bukit Bintang (Star Hill)
    80 m
  • Ayurvedium
    90 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The room rates are based on single or double occupancy. Charges apply to additional guests.
  • Extra bed is not available at this property.
  • Smart casual dress code is required at the Club Lounge.
  • Only guest above 12 years old are allowed to access the Club Lounge.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Distance from city center0.1km
  • Travel time to airport (minutes)60

Extras

  • Breakfast charge (unless included in room price)60 MYR
  • Daily Internet/Wi-Fi fee0 MYR

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors29
  • Number of restaurants4
  • Number of rooms 738
  • Room voltage220
  • Year property opened1997
  • Most recent renovation2018

Parking

  • Daily parking fee10 MYR

Reviews of JW Marriott Hotel Kuala Lumpur from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.2
Facilities8.9
Location9.6
Room comfort and quality8.8
Service9.0
Value for money8.6
High score for Kuala Lumpur
Rating
9+ Exceptional (1,351)
8-9 Excellent (464)
7-8 Very Good (376)
6-7 Good (125)
<6 Below Expectation (109)
Time of the year
Mar - May (664)
Jun - Aug (546)
Sep - Nov (511)
Dec - Feb (704)
All guests (4,578)
All room types
All languages

Show reviews that mention 

Showing 2,424 verified guest comments
12345
10.0
Exceptional
mohd from Malaysia
Couple
Superior Twin Room
Stayed 2 nights in December 2021

The best hotel in KL”

The best stay ever. The environment was pleasant and welcoming. I stayed here for 3 nights. The hotel is well maintained. The beds were very firm, too firm for my liking. I, especially, enjoyed the view of Pavillion KL from my room. It was even better than expected. The location was great, easy to get in and out of the city. The food was good. The restaurant for breakfast was fantastic and staff was friendly and helpful. Thank you so much to all restaurant team. All of them! I will say the staff are indeed a credit to this hotel. The cleaners, waiters and waitresses. Credit to them. Special thanks to Mr. Sai (Loyalty Supervisor) for the very professional and amazing service. He makes my new year more memorable and unforgettable. Last but not least. Both check-in and check-out were professionally handled and easy. Would definitely stay there again. Thank you so much JW Marriott KL

Reviewed January 09, 2022

See room deals

10.0
Exceptional
Wei from Malaysia
Solo traveler
Superior Twin Room
Stayed 1 night in December 2021

Ideal staycation option”

Impressive front office check in experience. It was very smooth despite interruption from a guest that decided not to wait for her turn. It was handled professionally by the Front Office agent. Upon check in we also shared to the agent about the car park lift issue and the bad room numbers assigned to us (according to Chinese's belief), we were immediately offered an alternative room which we didn't take because we don't practice such belief. But applaud the agent for quick in reacting to our feedback. Room was almost spotless clean. Service during dinner and breakfast at Shook was great. The dinner set that come with the room package was not appealing due to limited main options. The sauce used for the chicken was the exact same as the soup which can be too much. However, it is a good value package. Location is great. Parking will cost you an additional of Rm 10.

Reviewed December 22, 2021

See room deals

10.0
Exceptional
Angelina from Malaysia
Couple
Executive Deluxe King Room
Stayed 2 nights in December 2019

Lives up the expectations.”

It is a 5 star hotel and it deserves the title as the hotel looks posh and we had a very good stay in this hotel. Check in was alright, our room was ready before 3.00 pm and all the staff speak good English and they are all very professional and courteous to the hotel guests. Room is even equipped with coffee brewing machine, comes with very comfortable pillows as i am very typical about the pillows because i want to sleep well. Very strategic location as it is right opposite to the Pavilion mall and other shopping heavens. The only thing which is my concern is the jam especially during rainy days and weekends, but if you call for a taxi earlier or start your journey earlier, it should not be a problem. It was indeed a pleasant stay and we would definitely opt for this hotel in the future.

Reviewed December 17, 2019

See room deals

10.0
Exceptional
Nurvia from Malaysia
Family with young children
Superior King Room
Stayed 1 night in May 2022

Best Staycation in KL”

It's a girlie stay for me, daughter and grandma at JW Marriott. The hotel staff were friendly and accommodative with every enquiry and request. We even got upgraded which was a nice surprise! Loved our stay at the Executive Deluxe King, as the main aim was the bathtub sesh which my daughter was looking forward to. Everything was clean, comfortable and we got a complimentary cake as well. The fact that the hotel location was just across the street to Pavilion Shopping Center, WIN! Everything is nearby for comfort including entertainment. Thank you for your kind hospitality.

Reviewed May 07, 2022

See room deals

10.0
Exceptional
zainul from Malaysia
Family with young children
Superior King Room
Stayed 1 night in March 2021

Superb”

GENERAL INFO Supposed to stay at JW Marriot for weekday staycation for a night, but then got upgrade to Ritz Carlton. Im so love with Ritz Carlton Hotel. REVIEW - Spend a night at Ritz Carlton Kuala Lumpur recently and was greeted by amazing staffs who helped to smoothen my staying process with fast and reliable response starting from the lobby, receptionist, culinary staff, butler and all other staff from the hotel team who were trully helpfull with my stay process. -Got a cake, superb room decoration for anniversary and wish surprise in the room because of our anniversary. Greatly appreciate these thoughtful little gestures that make our staycation experience a great and memorable one. - With Asprey toiletries, smell so nice. - We had a wonderful breakfast due to the helpful staff. All of the food tasty and we really enjoy it. Definitely recomended to all travelers and people who might wanna enjoy a staycation. Keep up the good work Ritz Carlton.

Reviewed March 27, 2021

See room deals

10.0
Exceptional
Mohamad from Singapore
Family with young children
Stayed 3 nights in March 2019

Nice clean place. Conveniently located.”

Excellent staff. Special thanks to Usama who was the personnel who checked us in very professionally and even entertaining our daughter while doing his work. Usama also helped us with a late check out with no questions asked, even though it was 20 minutes before check out time. Another staff who deserves mention is Angel Hee, Customer Recognition Officer who was very prompt in responding to our queries via email. She was also very accommodating and helped to upgrade us to Executive Room on a high floor. Truly Appreciate Usama and Angel for their professionalism and exercising flexibility at the same time.

Reviewed March 24, 2019

See room deals

10.0
Exceptional
Muiz from Malaysia
Family with young children
Superior King Room
Stayed 1 night in April 2021

Luxurious Staycation”

I booked for my anniversary staycation + its Ramadhan month. I really love every moments during my stay from the moment i step in for check in and until i step out for checked out. Staff very well trained and politely communicate. Room cleanliness was superb. Buffet Dinner serve as Buffet Buka Puasa and my breakfast was converted to Sahur (room serve) which was convenience to me. Everything was perfect. Will come back again.

Reviewed May 02, 2021

See room deals

10.0
Exceptional
Mairi from Singapore
Couple
Superior King Room
Stayed 1 night in June 2022

Great hotel”

It was my first time in JW Mariott KL and I was very satisfied with my stay. Staff is very friendly and polite, room was big and clean, breakfast was absolutely amazing - so many choices to choose from and you do not have to stay in queue because they have plenty of points to take your food from. Also, you would have to choose your time slot for breakfast which helps the hotel to manage overcrowding. If coming back to KL, would definitely book this hotel again. Thank you

Reviewed June 12, 2022

See room deals

10.0
Exceptional
Aik from Australia
Family with teens
Stayed 1 night in May 2019

Good 5 stars hotel that will go all the way to please their guests”

JW Marriot was our staycation to celebrate mother's day between myself (the mum) and my daughter. My girl has arranged a pleasant surprise for me in the room with the help of the staff . They arranged a nice Marriot chocolates, 2 stalk of roses, 2 sets towel origami shaped like cute dogs, a happy mother's wish card, fruit basket & also decorate the beds with petals of flowers with the wordings "Happy Mother's Day" on one bed & the other bed, the petals are arranged to look like a cake. All these extra trimmings without any extra costs! Anyway, the jacuzzi pump was not working which was the only disappointment. Other than that, everything was great including the buffet breakfast. Wonderful staff and great service.

Reviewed May 15, 2019

See room deals

10.0
Exceptional
Sufian from Malaysia
Family with young children
Superior King Room
Stayed 1 night in January 2022

best ever !”

Hi, This is the 4th time stay at Marriot..The room was very clean spacious eventhough the bath tub is small but i think it is jacuzzi type but we really comfortable..check in was fast and thanks to Sandy,given me the best view of the hotel and Susan was really friendly.Breakfast are acceptable and variety food to choose. Keep up the very best of you JW Marriot team..this vacation was trully memoribillia, Thanks again. Regards Sufian

Reviewed January 17, 2022

See room deals

10.0
Exceptional
Phang from Malaysia
Couple
Executive Deluxe King Room
Stayed 1 night in December 2021

Exceptional”

Staffs were very helpful and accommodating on the special requests. Special thanks to Liz,Jane,Hafiz for making our stay a memorable one. Room was very comfortable and clean. Food was excellent, the only thing that the management can probably add on is to provide more guidance to customers on the SOP during breakfast buffet, as we saw customers talking while picking their food with out wearing mask. Gloves were given to customers but not many are aware on the usage.

Reviewed December 16, 2021

See room deals

10.0
Exceptional
Joyce from Malaysia
Couple
Deluxe Twin Room
Stayed 1 night in May 2022

Worth to go if you’re looking for a comfortable hotel with good location! ”

Staff were extremely friendly and helpful, the process of checkin is fast even tho there’s many guests. Food was good too and most importantly the room is very clean and spacious. Just that the pillow is a bit too soft for me. Overall, it’s a good and worth stay in a strategic location located in the heart of Kuala Lumpur

Reviewed May 22, 2022

See room deals

10.0
Exceptional
Joshua from Malaysia
Couple
Superior King Room
Stayed 1 night in February 2022

Excellent and comfortable stay”

I enjoyed my stay very much due to the fact that the facilities are good,rooms are well packed and very clean. Also, the room is as same as the picture shown when you book. Their staff has very good pr skills to entertain and communicate with the guest. I just hope that the breakfast can have more variety. Nonetheless, It is worth my penny.

Reviewed February 06, 2022

See room deals

10.0
Exceptional
Sufian from Malaysia
Family with young children
Superior Twin Room
Stayed 1 night in November 2021

nice hotel with nice staff..”

Going vacation to Kuala Lumpur with my little family with such a nice hotel from staff until location of the hotel are lucky for us, but check in during weekend hour quite hectic, luckily we arrive quite earlier. Room are clean and spacious, plenty of towels and hats off for the design of the toilet. Hopefully JW Marriot maintain this good service and we will come back again. Thanks Marriot teams !

Reviewed November 29, 2021

See room deals

10.0
Exceptional
May from Malaysia
Couple
Stayed 1 night in May 2019

Perfect location and Perfect room at the heart of KL”

Large room, bright and clean. Pavilion shopping mall just directly in front of the hotel. Adjoining with another mall. Front desk Staff inclusive the house keeping very responsive and service oriented. Eventhough my room facing the city centre and main road, didn't hear noises. Probably good sound-proofing.

Reviewed August 01, 2019

See room deals

10.0
Exceptional
Nur from Singapore
Family with teens
Stayed 1 night in August 2019

Awesome Stay in Club Room”

I was pleased with done by the staff at JW Mariott KL during my stay on 31/8 to celebrate my mom’s birthday. Staff at reception, housekeeping and Club lounge was pleasant, friendly and professional in dealing with guests. Rooms was super big and very clean .Will definitely return to stay again for my future visit in KL. Thank you JW Mariott KL ☺️

Reviewed September 02, 2019

See room deals

10.0
Exceptional
Anisah from Malaysia
Couple
Stayed 1 night in January 2020

Everything was amazing! ”

It is such an exceptional hotel! Hotel is super good, the bed is comfortable and the staff is helpful as well! Hotel was 10/10. Only that as it is situated in front of pavillion, we are stucked in the traffic for almost half an hour even though the hotel is just right in front of us. Overall, everything as to be expected from a top class hotel.

Reviewed January 16, 2020

See room deals

10.0
Exceptional
Kamarudin from Singapore
Family with young children
Executive Deluxe King Room
Stayed 2 nights in April 2019

An amazing experience ”

We had an excellent time in JW Marriott, Kuala Lumpur. We had huge and comfortable rooms. The staff service was extremely awesome. They were very friendly and served us with a great smile. We had a wonderful time staying here. We will definitely come again to stay in JW Marriott.

Reviewed August 01, 2019

See room deals

10.0
Exceptional
Yu from Malaysia
Couple
Superior King Room
Stayed 1 night in February 2022

5 Star Hospitality”

Excellent stay experience.. Room is nice and clean.. furnished with all the needs in the room during the stay and attention to the small details.. Conveniently located along the attractions spots of Bukit Bintang.. To top it off with the friendly and helpful staff.. Special thanks to the receptionist and room cleaner for their outstanding hospitality..

Reviewed February 09, 2022

See room deals

10.0
Exceptional
Yu from Malaysia
Couple
Superior King Room
Stayed 1 night in February 2022

5 Star Hotel”

Excellent stay experience.. Room is nice and clean.. furnished with all the needs in the room during the stay and attention to the small details.. Conveniently located along the attractions spots of Bukit Bintang.. To top it off with the friendly and helpful staff.. Special thanks to the receptionist and room cleaner for their outstanding hospitality..

Reviewed February 09, 2022

See room deals

12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss