Book Now: JW Marriott Jakarta Hotel

Excellent
From 633 reviewsSee what guests said
8.5
Recommended by 89% of guests

Real reviews from real guests

Agoda Reviews (633)Booking.com Reviews (363)
8.5
Excellent
From 633 reviews
Filter by guest type:
Cleanliness8.8
Facilities8.3
Location8.4
Room comfort and quality8.7
Service8.8
Value for money8.0
Provided by verified guests of Agoda
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Deluxe Room
Executive Room
Governor Suite
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Showing 524 verified guest comments
7.2
hendri from Indonesia
Family with young children
Deluxe Room
Stayed 1 night in December 2017
Very good”
Very small swimming pool. Old hotel. But clean and big.
Reviewed December 25, 2017
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8.4
Agustina from Indonesia
Group
Deluxe Room
Stayed 1 night in December 2017
Good Hotel, But too old”
Overall is good but hotel condition should be need re-renovation.
Reviewed December 23, 2017
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9.2
Shahnawaz from United States
Solo traveler
Deluxe Room
Stayed 2 nights in December 2017
Wonderful hotel in the heart of Jakarta”
As always a wonderful hotel in the heart of jakarta.. Marriott never disappoints
Reviewed December 19, 2017
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8.8
Shania from Indonesia
Couple
Governor Suite
Stayed 1 night in December 2016
Nice hotel & good location”
Nice hotel with complete facilities & restaurants, friendly staffs too. And also its location is close to shopping mall, restaurants, etc.
Reviewed November 24, 2017
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7.6
Keng from Malaysia
Business traveler
Deluxe Room
Stayed 4 nights in November 2017
an Old hotel room shouldnt be 5 star rating.”
hotel room is not renovated. old furnitures and bathroom. not worth with this price.
Reviewed November 11, 2017
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9.2
Kemal from Indonesia
Family with young children
Governor Suite
Stayed 2 nights in November 2017
Great for business ”
The hotel is great for business trips, it located at heart of one of business districts with relatively close to main businesses area at greater Jakarta Though for a weekend stays with family especially with young children it lacked the facilities to entertain them
Reviewed November 06, 2017
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6.8
Tan from Malaysia
Business traveler
Deluxe Room
Stayed 1 night in October 2017
overall not bad”
clean
Reviewed October 29, 2017
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8.4
zuliana from Singapore
Business traveler
Deluxe Room
Stayed 1 night in August 2017
Wonderful hotel ”
Well maintain and huge room
Reviewed September 10, 2017
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8.4
Nikhilesh from India
Business traveler
Deluxe Room
Stayed 1 night in July 2017
Good hotel and good location”
Good hotel and good location
Reviewed September 05, 2017
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7.2
Jonie from Singapore
Business traveler
Deluxe Room
Stayed 4 nights in July 2017
Very good”
high security
Reviewed August 14, 2017
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10.0
Laszlo from Hungary
Couple
Deluxe Room
Stayed 2 nights in May 2017
Top notch from JW Marriott”
Marriott did it again. Thank You!
Reviewed August 04, 2017
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8.8
Imelda from Indonesia
Couple
Deluxe Room
Stayed 1 night in January 2017
hotel is nice but a bit old”
the hotel is nice and clean.
Reviewed April 16, 2017
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10.0
Juliana from Malaysia
Business traveler
Deluxe Room
Stayed 1 night in April 2017
Superb experience ”
Superb hospitality
Reviewed April 16, 2017
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10.0
Juliana from Malaysia
Business traveler
Deluxe Room
Stayed 5 nights in April 2017
Top notch hospitality ”
I had trouble as my booking with Agoda was not updated in their system. They were so helpful and helped me resolved it. It was a wonderful 1 week stay
Reviewed April 16, 2017
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8.8
Jasmin from Philippines
Business traveler
Deluxe Room
Stayed 1 night in April 2017
The hotel staff are amazing and very helpful, smiley and friendly. They assist in any way possible”
Would love to sty here again. Location also is very central and accessible.
Reviewed April 07, 2017
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8.0
Setiodarma from Indonesia
Couple
Deluxe Room
Stayed 1 night in March 2017
Good Hotel will always Good....”
The hotel is showing Marriot quality even its not new built but this is good and clean 5 star Hotel in the prime location in Jakarta , I stay 1 night only to celebrate my wife Birthday and we get Birthday cake from the Hotel upon requested , Thankyou so much....
Reviewed March 23, 2017
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9.2
Fandhy from Indonesia
Couple
Governor Suite
Stayed 1 night in March 2017
Was worth my money! ”
Needs to update the interior and the tv
Reviewed March 15, 2017
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9.6
Pri from Indonesia
Business traveler
Deluxe Room
Stayed 1 night in October 2016
JW Marriott Maintains its Global Reputation for Quality Service and Hotel Comfort”
Well maintained facilities. Attentive, courteous, and helpful hotel staff. Good food. Excellent facilities. Prompt and efficient service. Would definitely return. -PN, Jakarta
Reviewed March 12, 2017
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10.0
Joong-Tae from South Korea
Business traveler
Governor Suite
Stayed 2 nights in February 2017
Good”
Good in general
Reviewed February 20, 2017
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9.2
Ian from Indonesia
Couple
Governor Suite
Stayed 1 night in January 2017
Nice suite with a good rate”
Very nice suite and very comfy bed
Reviewed February 04, 2017
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10.0
Suciarti from Indonesia
Family with young children
Deluxe Room
Stayed 1 night in December 2016
awesome”
thank you for hospitality, JW Marriott is very a good hotels in Jakarta.
Reviewed January 22, 2017
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10.0
Nani from Indonesia
Group
Deluxe Room
Stayed 1 night in December 2016
Nice place and great service”
The place is great, awesome service as expected, and will go back again as soon as possible :)
Reviewed January 16, 2017
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8.8
Rachmat from Indonesia
Business traveler
Deluxe Room
Stayed 2 nights in January 2017
Great Hotel”
i stayed for 2 nights. It was great hotel. Location is good. Not to far form sudirman and Thamrin business area and can reach the Lotte Avenue Shopping Mall by walk.
Reviewed January 10, 2017
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8.0
Tan from Malaysia
Business traveler
Deluxe Room
Stayed 2 nights in December 2016
Good”
Clean, Big Room
Reviewed January 06, 2017
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8.4
Yen from Malaysia
Business traveler
Deluxe Room
Stayed 2 nights in October 2016
top notch service with the price”
Staff services were superb. Breakfast selection was huge and you basically feast like for lunch & dinner.
Reviewed January 04, 2017
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9.6
Agni from Indonesia
Family with young children
Deluxe Room
Stayed 1 night in December 2016
Nice Stay”
Nice staff & service
Reviewed January 03, 2017
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8.8
Khairul from Singapore
Business traveler
Deluxe Room
Stayed 2 nights in December 2016
Perfect accomodation and services”
Apart from the normal designs you see in 5 star hotels, other items were perfect. Spent 2 nights with excellent service and interesting buffet throughout.
Reviewed January 03, 2017
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9.6
Huang from Singapore
Business traveler
Deluxe Room
Stayed 1 night in July 2016
Worth it”
Good Location and friendly staff
Reviewed November 26, 2016
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8.4
KUEK from Malaysia
Business traveler
Deluxe Room
Stayed 2 nights in October 2016
MR”
Good
Reviewed November 23, 2016
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9.6
Kelvin from Malaysia
Business traveler
Deluxe Room
Stayed 2 nights in November 2016
Lives up to the Marriott name”
Its JW Marriott, what more can i say?
Reviewed November 20, 2016
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7.6
Wang from Taiwan
Business traveler
Governor Suite
Stayed 3 nights in November 2016
good location but the facilities were a little old”
quite good location with good service also, security was very well
Reviewed November 08, 2016
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10.0
Tabitha from Indonesia
Business traveler
Deluxe Room
Stayed 2 nights in October 2016
Great hotel and luxury facilities ”
Luxury hotel n comfort room
Reviewed October 31, 2016
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10.0
Kelvin from Singapore
Business traveler
Stayed 2 nights in October 2016
Great Location and High Security Hotel”
The stay was a fantastic one. The location was great and most importantly, the hotel take their security seriously. They check very vehicle entering into their premise and also people entering to their hotel. All the staff including the security guards are very friendly and always willing to help. They always greet you will a smile. The room was spacious and clean. The hotel equip with all the facilities like swimming pool, spa, restaurants and etc. The breakfast was great as it served international buffer. For sure i will return to stay at this wonderful hotel.
Reviewed October 29, 2016
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8.0
Zhigui from Singapore
Business traveler
Deluxe Room
Stayed 2 nights in August 2016
Efficient and Effective Staff”
The staff are efficient and professional, delivering good service to guests. However, the hotel facilities seems to be slightly worn out over time. Nevertheless, location is good and rooms are kept clean and tidy.
Reviewed September 15, 2016
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8.8
Layla from Japan
Business traveler
Deluxe Room
Stayed 2 nights in March 2015
Good”
Nice atmosphare
Reviewed September 15, 2016
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8.0
CHU from Spain
Business traveler
Deluxe Room
Stayed 2 nights in September 2016
Very good”
Good service
Reviewed September 10, 2016
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8.0
Robert from Indonesia
Business traveler
Deluxe Room
Stayed 2 nights in July 2016
Nice and tidy”
very good
Reviewed September 07, 2016
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8.0
Koon from Singapore
Business traveler
Deluxe Room
Stayed 2 nights in August 2016
Good location, right smack in the city area.”
Hotel is right next door to The Ritz-Carlton hotel. Nearby shopping malls. Very good hotel.
Reviewed September 07, 2016
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9.6
Ananda from Indonesia
Couple
Deluxe Room
Stayed 1 night in August 2016
the room is spacious”
no comment
Reviewed September 02, 2016
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8.0
Ley from Malaysia
Business traveler
Deluxe Room
Stayed 2 nights in August 2016
Xx”
Lobby is not that luxury
Reviewed August 28, 2016
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8.0
France from United Kingdom
Business traveler
Deluxe Room
Stayed 1 night in August 2016
Good hotel”
Jarakarta can be expensive for hotel at least this one had a swimming pool where we could unwind for 1 hour during all these stressfull meetings- WSoould recommend it if a downstown location is required.
Reviewed August 24, 2016
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8.8
France from United Kingdom
Business traveler
Deluxe Room
Stayed 1 night in August 2016
Nice Hotel”
Was staying in a different hotel before and the Marriott was a real delight! Location, staff, hotel was great - loved it !
Reviewed August 24, 2016
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8.4
Ismail from Indonesia
Family with young children
Governor Suite
Stayed 1 night in August 2016
80”
Staff could be more polite
Reviewed August 22, 2016
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10.0
Ee from Malaysia
Couple
Governor Suite
Stayed 3 nights in August 2016
Exceptional”
Staffs are friendly , services are excellent especially the executive lounge services had been very satisfactory to cater for quality breakfast n dinner ! Excellent location . Shall stay in this hotel again for Jakarta visit .
Reviewed August 20, 2016
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8.8
Nicholas from Singapore
Business traveler
Deluxe Room
Stayed 2 nights in August 2016
Excellent service and friendly staff”
It's my first time staying at the hotel and the staff are very friendly and the services are great. The checked in and out was fast and hassle free. Will stay there again on the next trip.
Reviewed August 18, 2016
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6.8
Ajay from India
Business traveler
Stayed 1 night in August 2016
The understanding power of the staff is too low”
The staff is not efficient.
Reviewed August 09, 2016
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9.6
TAKAYOSHI from Japan
Business traveler
Deluxe Room
Stayed 2 nights in August 2016
Excellent”
This hotel is smashing good and prof is suitable for their hospitality
Reviewed August 07, 2016
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10.0
Roger from United Kingdom
Business traveler
Deluxe Room
Stayed 1 night in July 2016
Took care of all details”
Very warm welcome, and extremely attentive compared to many large hotels. Made me feel welcome as a guest, which counts.
Reviewed July 24, 2016
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8.0
Ari from Indonesia
Couple
Deluxe Room
Stayed 1 night in December 2015
Everything was great except the swimming pool.”
just a common 5star luxury hotel, everything was excellent. unfortunately the swimming pools is very small, i'm not even interested to dip in. even 4star hotel could do it better.
Reviewed July 20, 2016
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8.8
Robert from Indonesia
Solo traveler
Deluxe Room
Stayed 2 nights in July 2016
Very Nice”
Very clean
Reviewed July 13, 2016
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