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JW Marriott Mumbai Sahar
JW Marriott Mumbai Sahar
JW Marriott Mumbai Sahar
JW Marriott Mumbai Sahar
JW Marriott Mumbai Sahar
JW Marriott Mumbai Sahar
JW Marriott Mumbai Sahar

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8.7

Excellent

1,769 reviews

1,769 reviews

Breakfast7
Housekeeping5
Food & Dining2
See map

8.9

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Juhu Beach 5.4 km
Bandra-Worli Sea Link 10.3 km
Shree Siddhivinayak 10.8 km
Elephanta Caves 16.6 km
Sri Sri Radha Gopinath Temple 17.7 km
Chhatrapati Shivaji Terminus 19.4 km
Marine Drive 19.8 km
Nariman Point 20.5 km
Gateway of India 20.6 km
Colaba 22.8 km
Nearby landmarks
Ajmera Marol Naka Station 590 m
Airport Road Station 850 m
Saki Naka 1.1 km
Chakala - J.B. Nagar 1.4 km
Sanctum 1.7 km
Asalpha 2.0 km
Chhatrapati Shivaji Maharaj International Airport 2.0 km
Snow World 2.2 km
Snow World Mumbai 2.2 km
Phoenix Marketcity 2.2 km

JW Marriott Mumbai Sahar

IA Project Road Chhatrapati Shivaji International Airport, Andheri East, Mumbai, India, 400099 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Andheri East, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gateway of India. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

Located in heart of Mumbai

Front desk [24-hour]

Airport transport

580 meters to public transportation

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Transport to airport

Bicycle rental

Valet parking

Swimming pool [indoor]

Exercise area

Shuttle service

Complimentary WIFi in all rooms

This property is in high demand!

8 travelers have booked today.

Value for money8.5
Distance to city center10km
Location rating8.9
Nearest airportChhatrapati Shivaji Maharaj International Airport (BOM)
Distance to airport2.0 km

Rooms available at JW Marriott Mumbai Sahar

1 Bedroom Larger Suite, Executive Lounge Access, 1 King, City View
...
  • Room size: 85 m²/915 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 Bedroom Suite, Executive Lounge Access, 1 King, Balcony
...
  • Room size: 90 m²/969 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Guest room, 1 King, Balcony
...
  • Room size: 38 m²/409 ft²
  • Pool view
  • 2 double beds and 1 king be...
Enter dates to see prices
1 Bedroom Executive Suite, Executive Lounge Access, 1 King, City View
...
  • Room size: 85 m²/915 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Guest Room, Executive lounge access, 1 King, City View
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 double beds and 1 king be...
Enter dates to see prices
Guest room, 1 King, Pool view
...
  • Room size: 38 m²/409 ft²
  • Pool view
  • 1 king bed and 2 double bed...
Enter dates to see prices
Guest room, 1 King, City view
...
  • Room size: 41 m²/441 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Presidential Suite, 1 Bedroom Presidential Suite, 1 King
...
  • Room size: 194 m²/2088 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Guest Room, Executive lounge access, 2 Double, City View
...
  • City view
  • Shower and bathtub
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Guest Room, 2 Double. Pool View
...
  • Pool view
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at JW Marriott Mumbai Sahar?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to JW Marriott Mumbai Sahar?

JW Marriott Mumbai Sahar is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 750 INR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, JW Marriott Mumbai Sahar has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Mumbai with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at JW Marriott Mumbai Sahar?

Start your mornings right, with the continental and buffet breakfast options offered at JW Marriott Mumbai Sahar. Adults can enjoy breakfast offered with an additional charge of 1678 INR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at JW Marriott Mumbai Sahar?

JW Marriott Mumbai Sahar features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like coffee or tea and desserts are served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at JW Marriott Mumbai Sahar?

Large events and gatherings such as weddings and private events can be hosted at JW Marriott Mumbai Sahar. Small or intimate events like honeymoons can also be accomodated.

Can business events be hosted at JW Marriott Mumbai Sahar?

On-site venues and convenient event services make JW Marriott Mumbai Sahar an ideal choice for hosting events such as corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate you and your guests. An extensive range of facilities and services including meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at JW Marriott Mumbai Sahar?

JW Marriott Mumbai Sahar does permit smoking in some areas and is not 100% smoke-free.

What is the closest airport to JW Marriott Mumbai Sahar?

The closest airport is Chhatrapati Shivaji Maharaj International Airport, 1.9 km away from JW Marriott Mumbai Sahar.

What is the closest train, metro, or bus station to JW Marriott Mumbai Sahar?

Ajmera Marol Naka Station is the closest train, metro, or bus station, about 580 m away from JW Marriott Mumbai Sahar.

What restaurants are nearby JW Marriott Mumbai Sahar?

JW Marriott Mumbai Sahar is located in Andheri East, famous for good restaurants such as Hotel Leelaventure Limited, - 6 Degree, All Stir Fry-Waterstones Hotel and Global Fusion, Saki Naka, Mumbai.

What popular shopping places are close to JW Marriott Mumbai Sahar?

JW Marriott Mumbai Sahar is located in Andheri East area which features shopping places such as Sanctum.

What are popular attractions near JW Marriott Mumbai Sahar?

Guests at JW Marriott Mumbai Sahar can easily visit Jaymaa Vindya Kashni Temple, Mahakali Caves and Special Holidays located in the Andheri East area.

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Explore the neighborhood

What people love about JW Marriott Mumbai Sahar

  • 10

    Exceptional
    Location

    "Good location"

    gan

    |

    July 4, 2022

  • 10

    Exceptional
    Staff 

    "Hotel is in a very good location the staff are very kind specially miss pooja helped us a lot and was very supportive."

    TANUJ

    |

    June 27, 2022

  • 10

    Exceptional

    "Worth staying excellent service"

    RAHILA

    |

    June 21, 2022

Overall rating:

8.7

Excellent
1,769 reviews
Cleanliness
9.2
Facilities
8.9
Location
8.9
Read all reviews >
What travelers say they love:
Breakfast was a superior experience as well.
Rosario from India
Couple
More about JW Marriott Mumbai Sahar

More about JW Marriott Mumbai Sahar

JW Marriott Mumbai Sahar

Wake up in the heart of Mumbai and get the most of your urban escape with a comfortable stay at JW Marriott Mumbai Sahar. This hotel is the perfect spot from which to explore amazing attractions.
Take advantage of a wealth of unrivaled services and amenities at JW Marriott Mumbai Sahar. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Mumbai can be assisted with the car hire services available here.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at JW Marriott Mumbai Sahar.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with blackout curtains and air conditioning. The specially-designed rooms at JW Marriott Mumbai Sahar offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker, bottled water and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries and bathrobes provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at JW Marriott Mumbai Sahar, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at JW Marriott Mumbai Sahar which has a selection of halal options.
Once there, be sure to check out bar for some in-house nighttime fun.
Throughout the day, you can enjoy the activities offered at JW Marriott Mumbai Sahar. Warm up at the end of the day with a visit to the massage, salon, steam room, spa and sauna. The many offerings at JW Marriott Mumbai Sahar ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at JW Marriott Mumbai Sahar gives you a great reason to spend more time in your swimsuit.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


Around the property

While in Mumbai, take some time to venture outside of JW Marriott Mumbai Sahar. Your first day during your stay at JW Marriott Mumbai Sahar should include a visit to Marine Drive located 19.6 km away. Photograph yourself in front of Chhatrapati Shivaji Terminus located 19.3 km away, which people travel great distances to see.

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Amenities and facilities
Excellent
Facilities

8.9

Most talked about facilities

Breakfast

3 mentions

Food & Dining

2 mentions

Swimming Pool

2 mentions

Languages spoken

  • English
  • Hindi

Accessibility

  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible concierge desk
  • Accessible entrance to all on-site swimming pool
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in all rooms
  • Adjustable height hand-held shower wand all rooms
  • Alarm clock telephone ringers in all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in all rooms
  • Close-caption TV
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Entrance to on-site spa
  • Hearing accessible rooms some rooms
  • Lever handles on all guest room doors
  • Lowered electrical outlets in all rooms
  • Lowered night guards on some guest room doors
  • Lowered view ports in some guest room doors
  • Main entrance
  • Mobility accessbility in all rooms
  • Non-slip grab bars in all bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Parking spaces for cars self-parking facility
  • Roll-in shower in all rooms
  • Room windows that open
  • Safety chains and/or latches on all guest doors
  • Secondary locks on all room windows
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • Transfer showers in all guest rooms
  • TTY/TTD compatibilty in some rooms
  • Valet parking outfitted for wheelchair
  • Van parking self-parking facility
  • View ports in all guest room and suites doors
  • Visual alarms in all public hallways
  • Visual alarms in some guest rooms and suites
  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Garden
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Steam room
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Food delivery
  • Grooming service
  • Hair salon
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Kids meal
  • Swimming pool [kids]

Access

  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Transport to airport
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • A/C
  • Complimentary drinking water
  • iPod docking station
  • Iron and ironing board
  • Phone
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Vegetarian
  • Gluten-free
  • Buffet
Restaurants on site

JW Baking Company

  • No additional information available

JW Lounge

  • No additional information available

Romanos

  • Cuisine: Italian

JW Cafe

  • Cuisine: Asian, Indian, International
  • Menu: Buffet, A-la-carte
Location
IA Project Road Chhatrapati Shivaji International Airport, Andheri East, Mumbai, India, 400099
Excellent
Location

8.9

Airports

  • Chhatrapati Shivaji Maharaj International Airport (BOM)
    2.0 km 20 min drive
  • Pune Airport (PNQ)
    123.2 km 3.4 hour drive

Public transportation

  • Ajmera Marol Naka Station
    590 m
  • Airport Road Station
    850 m

Hospital or clinic

  • Mangala Hospital
    2.4 km

Shopping

  • R City Mall
    4.2 km

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Juhu Beach
    5.4 km
  • Bandra-Worli Sea Link
    10.3 km
  • Shree Siddhivinayak
    10.8 km
  • Elephanta Caves
    16.6 km
  • Sri Sri Radha Gopinath Temple
    17.7 km
  • Chhatrapati Shivaji Terminus
    19.4 km
  • Marine Drive
    19.8 km
  • Nariman Point
    20.5 km
  • Gateway of India
    20.6 km
  • Colaba
    22.8 km

Nearby landmarks

  • Ajmera Marol Naka Station
    590 m
  • Airport Road Station
    850 m
  • Saki Naka
    1.1 km
  • Chakala - J.B. Nagar
    1.4 km
  • Sanctum
    1.7 km
  • Asalpha
    2.0 km
  • Chhatrapati Shivaji Maharaj International Airport
    2.0 km
  • Snow World
    2.2 km
  • Snow World Mumbai
    2.2 km
  • Phoenix Marketcity
    2.2 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The room rates are based on single or double occupancy. Charges apply to additional guests.
  • Hotel prohibits carrying of hookahs and speakers into the hotel premises.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee750 INR
  • Distance from city center10km
  • Travel time to airport (minutes)4

Extras

  • Breakfast charge (unless included in room price)1678 INR

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors9
  • Number of restaurants3
  • Number of rooms 585
  • Year property opened2015
  • Most recent renovation2015
Property announcements

JW Café will be non-operational with alternate dining options available for Breakfast, Lunch and Dinner.
Fitness Centre will be operational from 12:30 pm to 10:00 pm with an alternate venue available prior to 12:30 pm.

Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Reviews of JW Marriott Mumbai Sahar from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.2
Facilities8.9
Location8.9
Room comfort and quality6.8
Service8.6
Value for money8.5
High score for Mumbai
Rating
9+ Exceptional (56)
8-9 Excellent (6)
7-8 Very Good (12)
6-7 Good (1)
<6 Below Expectation (20)
Time of the year
Mar - May (23)
Jun - Aug (29)
Sep - Nov (8)
Dec - Feb (35)
All guests (278)
All room types
All languages

Show reviews that mention 

Showing 95 verified guest comments
12345
10.0
Exceptional
Benny from Indonesia
Business traveler
Guest room, 1 King, Pool view
Stayed 2 nights in April 2018

Amazing Experience”

This is a very first time I came up to Mumbai and conducted an business gathering event in this Hotel. It was a very valuable experience and JW Marriott Mumbai Sahar deserves to be one of the best business hotels in Mumbai

Reviewed April 27, 2018

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Dear Guest, Thank you for leaving us such a wonderful review. We are extremely delighted to know that you loved your experience; our staff will definitely be happy to hear of this. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work the team has put in. We look forward to seeing you again. Regards, Team JW Marriott Mumbai Sahar

Responded October 15, 2019
JW Marriott Mumbai Sahar
8.4
Excellent
Dhruv from India
Business traveler
Guest room, 1 King, City view
Stayed 1 night in December 2016

It's a nice new hotel near the airports near”

It is a little far away from anything but it is a nice modern hotel the water in the pool tends to be a bit cold because it is covered by buildings and does not get enough sunlight ..it is however good value for what you get in Mumbai and the fact that it's a nice modern hotel

Reviewed December 13, 2016

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Dear Guest, Thank you for staying with JW Sahar. We are glad you had a good stay. Your feedback is appreciated and we will look into the same. Regards, Team JW Sahar

Responded September 25, 2019
JW Marriott Mumbai Sahar
10.0
Exceptional
Shreyansh from India
Couple
Guest room, 1 King, City view
Stayed 1 night in December 2020

Beautiful experience ”

Looking forward towards staying connected with JW group

Reviewed December 31, 2020

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Dear Guest, Greetings from the JW Marriott Mumbai Sahar. Thank you for your kind words. We are delighted to know that you had a wonderful stay at the hotel. It is our constant endeavor that your stay with us is a pleasant and a memorable one. We look forward to welcome you back again for your next visit to the hotel. Warmest regards, Team JW Sahar

Responded May 18, 2021
JW Marriott Mumbai Sahar
10.0
Exceptional
Shreyansh from India
Couple
Guest room, 1 King, City view
Stayed 2 nights in December 2020

Amazing Experience”

Best hotel stay in Mumbai.

Reviewed December 16, 2020

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Dear Guest, Greetings from the JW Marriott Mumbai Sahar. Thank you for your kind words. We are delighted to know that you had a wonderful stay at the hotel. It is our constant endeavor that your stay with us is a pleasant and a memorable one. We look forward to welcome you back again for your next visit to the hotel. Warmest regards, Team JW Sahar

Responded May 18, 2021
JW Marriott Mumbai Sahar
10.0
Exceptional
Liu from Singapore
Solo traveler
Guest room, 1 King, City view
Stayed 1 night in February 2018

Impressive ”

Impressive hotel, day or night same amount of staff, all as helpful as each other, delicious food, very nice facilities (spa pool sauna gym ect) breakfast had a huge buffet and was exceptionally good. It felt like it was brunch when its just normal breakfast. Highly highly recommended ! It is only 2min drive from airport, but you must take a car to go, do not try to walk as it's very dangerous.

Reviewed April 10, 2018

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Dear Guest, Thank you for leaving us such a wonderful review. We are extremely delighted to know that you loved your experience; our staff will definitely be happy to hear of this. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work the team has put in. We look forward to seeing you again. Regards, Team JW Marriott Mumbai Sahar

Responded October 15, 2019
JW Marriott Mumbai Sahar
10.0
Exceptional
Jacqueline from United States
Solo traveler
Guest room, 1 King, Balcony
Stayed 1 night in March 2019

Layover gone wrong...”

Great hotel! I mean, it isnt cheap, but the room was very comfortable and the food at breakfast was excellent. I was only here for less than 24 hours, but I would highly recommend it!

Reviewed March 15, 2020

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Dear Guest, Greetings from the JW Marriott Mumbai Sahar. Thank you for your kind words. We are delighted to know that you had a wonderful stay at the hotel. It is our constant endeavor that your stay with us is a pleasant and a memorable one. We look forward to welcome you back again for your next visit to the hotel. Warmest regards, Team JW Sahar

Responded May 18, 2021
JW Marriott Mumbai Sahar
5.6
Naufal from Maldives
Business traveler
Guest room, 1 King, Balcony
Stayed 5 nights in July 2017

Terrible check-in experience, as it was early in the morning, and i was forced to wait for nearly 2 and half hrs, just because the front office manager wasn't familiar with my visa. It was 2:00 am, an”

Would expect way better from a chain of hotels such as JW marriott. An elite up-market hotel chain. Very disappointing.

Reviewed October 17, 2017

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7.2
Very good
Mohamed from Maldives
Business traveler
Guest room, 1 King, Balcony
Stayed 5 nights in July 2017

Never met expectations of JW Marriot”

During check-in at about 4 am after a long flight, the front office team informed me that I do NOT have a visa so they cannot check us in. I tried to explain that for Maldivians, we do not need a visa to travel to India unless for specific medical travels. Also informed that I just came in from an international flight and showed the immigration stamp that they have put while politely informing that this is not my first time in India as he can see from my passport. He informed that Marriot they need visa to check-in and i informed that this is not my first time staying in a Marriot hotel in India as well. As they would not let me check-in i also had to get online and show these regulations from the Indian Embassy website as well. After more than 1 hour in the morning, atlast I was able to check-in. It took another hour for luggage to arrive & when replinishing minibar the next day, there was a half drunk water bottle, coke bottle with cap open & half eaten chips pack put in my room.

Reviewed July 11, 2018

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Dear Guest, We sincerely apologize for the inconvenience caused to you. The incident has been escalated to our Management Team and corrective action would be taken on the same. Kindly treat this as a one-time experience and we assure and great experience upon your next visit. Regards, Team JW Sahar

Responded October 07, 2019
JW Marriott Mumbai Sahar
9.6
Exceptional
Drs. from United States
Business traveler
Guest room, 1 King, City view
Stayed 1 night in December 2018

Music that is piped in lobby, etc is Way too LOUD”

We love the hotel but not everyone has the same taste in music so whatever it is it should be soft. The music they play makes you feel stressed...they should at least turn it down.

Reviewed December 03, 2018

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Dear Guest, Thank you for the feedback. We have informed our team about your feedback and they would be working on the same. Apologies for the inconvenience caused to you. Regards, Team JW Sahar

Responded October 07, 2019
JW Marriott Mumbai Sahar
9.2
Exceptional
CHOO from Singapore
Business traveler
Guest room, 1 King, City view
Stayed 4 nights in September 2019

Very friendly staffs and good service”

The room is big and clean, very comfortable bed. The staffs are all very attentive during the buffet breakfast. Food is nice in the café and buffet. Worth the value.

Reviewed September 07, 2019

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Dear Guest, Thank you for staying with us. We are delighted that you enjoyed the comfort of our hotel, food and the courteous manner of the team. We look forward to welcoming you again. Regards, Team JW Sahar

Responded September 25, 2019
JW Marriott Mumbai Sahar
9.2
Exceptional
Roshni from Indonesia
Business traveler
Guest room, 2 Double, City view
Stayed 4 nights in February 2020

Great Hotel”

A Great hotel close to the airport. The brand says it all, it always lives up to its standard.

Reviewed March 05, 2020

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Dear Guest, Greetings from the JW Marriott Mumbai Sahar. Thank you for your kind words. We are delighted to know that you had a wonderful stay at the hotel. It is our constant endeavor that your stay with us is a pleasant and a memorable one. We look forward to welcome you back again for your next visit to the hotel. Warmest regards, Team JW Sahar

Responded May 18, 2021
JW Marriott Mumbai Sahar
9.6
Exceptional
Lu from Taiwan
Business traveler
1 Bedroom Larger Suite, Executive Lounge Access, 1 King, City View
Stayed 2 nights in August 2018

Exceptional”

Very good hotel with great food and service ! Will stay with them for my next visit

Reviewed September 26, 2018

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Dear Guest, Thank you for the appreciation. We would be happy to welcome you again. Regards, Team JW Sahar

Responded October 07, 2019
JW Marriott Mumbai Sahar
4.4
Nikhil from India
Couple
1 Bedroom Executive Suite, Executive Lounge Access, 1 King, City View
Stayed 1 night in February 2021

Disappointing”

We stayed for a night as a staycation package. Was hugely disappointed with staff service, dinner spread was not what I expected from the Marriott group. We were made to wait for 15 mins before we got a table ...even though we have an executive suite room with lounge access. The dinner plates were dirty and the quality was hopeless. The room was not clean either...with coffee marks on the table left uncleaned from the previous visitors. I am surely not going back.

Reviewed February 14, 2021

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Dear Guest, We regret the inconveniences caused during your stay with us. Our team has already met you in person to resolve these issues. Please consider this as a one off case and not indicative of the stringent protocols that we follow in the hotel. Regards, Team JW Sahar

Responded May 18, 2021
JW Marriott Mumbai Sahar
9.7
Exceptional
Sandeep from India
Business traveler
Guest room, 1 King, City view
Stayed 1 night in July 2015

excellent!”

interiors, staff, location

Excellent

Reviewed July 11, 2015

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9.6
Exceptional
Gopika from Singapore
Group
Guest room, 1 King, City view
Stayed 1 night in October 2018

Great stay”

Pros: facilities(gym,pool, lounge) Highly recommend fitness expert Vipul Gode at the gym. Breakfast was a feast. Perfect blend of great hospitality and comfort.

Reviewed October 20, 2018

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Dear Guest, Thank you for the feedback. We are delighted to hear of your wonderful experience. Vipul would be pleased to hear of your mention. We look forward to your visit once again. Regards, Team JW Sahar

Responded October 07, 2019
JW Marriott Mumbai Sahar
8.0
Excellent
Chittra from Singapore
Business traveler
Guest room, 1 King, City view
Stayed 4 nights in November 2016

Good Location”

Worth for the money

Reviewed May 24, 2017

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Dear Guest, It was a pleasure having you visit us. We take pride in our service and your feedback is a great encouragement for the team. We look forward to your visit again. Regards, Team JW Marriott Mumbai Sahar

Responded November 14, 2019
JW Marriott Mumbai Sahar
10.0
Exceptional
Harveen
Family with young children
Guest room, 1 King, City view
Stayed 2 nights in January 2021

Superb stay !! ”

Travelling with my 3 year old daughter!! Was very well looked after!! Good food !! Totally worth for money ⭐️ ⭐️⭐️⭐️⭐️ Chef Ankit awesome very helpfull

Reviewed January 04, 2021

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Dear Guest, Greetings from the JW Marriott Mumbai Sahar. Thank you for your kind words. We are delighted to know that you had a wonderful stay at the hotel. It is our constant endeavor that your stay with us is a pleasant and a memorable one. We look forward to welcome you back again for your next visit to the hotel. Warmest regards, Team JW Sahar

Responded May 18, 2021
JW Marriott Mumbai Sahar
6.0
Thanh from Vietnam
Business traveler
Guest room, 1 King, City view
Stayed 3 nights in March 2015

Good to stay.”

Good to stay.

Good to stay.

Reviewed March 31, 2015

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9.2
Exceptional
Mohmmad
Business traveler
Guest room, 1 King, City view
Stayed 1 night in December 2018

Exceptional”

Very well attended and staff were extremely cooperative. Keep up!

Reviewed December 17, 2018

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Dear Guest, Thank you for the appreciation. We look forward to welcoming you again. Regards, Team JW Sahar

Responded September 25, 2019
JW Marriott Mumbai Sahar
6.0
Thanh from Vietnam
Solo traveler
Guest room, 1 King, City view
Stayed 3 nights in March 2015

Good to stay.”

Good to stay.

Good to stay.

Reviewed March 31, 2015

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